DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Deepak at , (or) Ragu at Title: DevOps Engineer Location: Onsite at Sylmar, CA Duration: 6 Months with possibilities of extension and/or conversion to FTE for right candidate but no guarantees Prefer local candidates but relocation at own expense is fine as long as it's within two weeks and onboarding is not interrupted Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Description: Looking for DevOps with 3 year of experience. Builds and maintains CI/CD pipelines Manages cloud infrastructure and containerized environments Implements monitoring, logging, and alerting Automates repetitive operational tasks Ensures smooth, reliable deployments Experience and Education Required: Bachelors degree in Computer Science, Computer, Electrical or Biomedical Engineering. Knowledge of software coding, software development lifecycle management tools. Organized, on-time, quick learner and detailed oriented. Excellent documentation skills in delivering information that adds value to managements decision-making process. Experienced in quantitative, analytical, organizational, and follow-up skills. Polished communicator - written documentation and oral presentations/ discussions/ meetings. Excellent reputation for building relationships across various levels of an organization. Energized attitude, proactive thinker and self-starter. We are primarily looking for somebody who has good coding skills, no testing experience required. Education in computer science is preferred. 3 years of exp. Looking for candidates who are organized and proficient thinkers with excellent communication skills. Med device exp is nice to have but not required. Skills: Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Ability to maintain regular and predictable attendance Duties: Passion for DevOps, DevSecOps, Agile, and Security Working knowledge of Azure and Azure PaaS services Working knowledge of Waterfall, Agile, and primarily DevOps development methodologies Normally determines technical objectives of assignments. Exercises latitude in approach to solutioning Knowledgeable in managing software code projects and conducting management of said projects Experience with Automation in testing or orchestration Experience with tools such as Terraform, Git, Gitlab Knowledgeable in CI/CD in relation to Gitlab, Azure DevOps, and/or similar platforms Exposed to security checks in CI/CD pipelines Understanding of virtualization and container technologies (Docker, AKS/Kubernetes, etc.) Experience with REST APIs Experience managing vendor relationships Ability to contribute to dev ops workflows via scripting and other regular system administration activities Demonstrated knowledge of scripting languages General exposure to how key networking components operate/function, primarily firewalls and load-balancers/reverse proxies such F5 LTM/GTM or Azure native services Provide system performance optimization, maintenance and production support (if escalated to) Refine conceptual system requirements into a technical design consisting of job flows and program specifications Understand customers' business objectives and system requirements and work closely with customers to determine their strategic requirements and measure performance against expectations. Assist in customer resolutions Responsible for staying abreast of new developments in technologies and making recommendations as appropriate Applies enterprise security policies and standards when performing all operational duties About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. DevOps, Docker, CI/CD pipelines
06/06/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Deepak at , (or) Ragu at Title: DevOps Engineer Location: Onsite at Sylmar, CA Duration: 6 Months with possibilities of extension and/or conversion to FTE for right candidate but no guarantees Prefer local candidates but relocation at own expense is fine as long as it's within two weeks and onboarding is not interrupted Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Description: Looking for DevOps with 3 year of experience. Builds and maintains CI/CD pipelines Manages cloud infrastructure and containerized environments Implements monitoring, logging, and alerting Automates repetitive operational tasks Ensures smooth, reliable deployments Experience and Education Required: Bachelors degree in Computer Science, Computer, Electrical or Biomedical Engineering. Knowledge of software coding, software development lifecycle management tools. Organized, on-time, quick learner and detailed oriented. Excellent documentation skills in delivering information that adds value to managements decision-making process. Experienced in quantitative, analytical, organizational, and follow-up skills. Polished communicator - written documentation and oral presentations/ discussions/ meetings. Excellent reputation for building relationships across various levels of an organization. Energized attitude, proactive thinker and self-starter. We are primarily looking for somebody who has good coding skills, no testing experience required. Education in computer science is preferred. 3 years of exp. Looking for candidates who are organized and proficient thinkers with excellent communication skills. Med device exp is nice to have but not required. Skills: Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Ability to maintain regular and predictable attendance Duties: Passion for DevOps, DevSecOps, Agile, and Security Working knowledge of Azure and Azure PaaS services Working knowledge of Waterfall, Agile, and primarily DevOps development methodologies Normally determines technical objectives of assignments. Exercises latitude in approach to solutioning Knowledgeable in managing software code projects and conducting management of said projects Experience with Automation in testing or orchestration Experience with tools such as Terraform, Git, Gitlab Knowledgeable in CI/CD in relation to Gitlab, Azure DevOps, and/or similar platforms Exposed to security checks in CI/CD pipelines Understanding of virtualization and container technologies (Docker, AKS/Kubernetes, etc.) Experience with REST APIs Experience managing vendor relationships Ability to contribute to dev ops workflows via scripting and other regular system administration activities Demonstrated knowledge of scripting languages General exposure to how key networking components operate/function, primarily firewalls and load-balancers/reverse proxies such F5 LTM/GTM or Azure native services Provide system performance optimization, maintenance and production support (if escalated to) Refine conceptual system requirements into a technical design consisting of job flows and program specifications Understand customers' business objectives and system requirements and work closely with customers to determine their strategic requirements and measure performance against expectations. Assist in customer resolutions Responsible for staying abreast of new developments in technologies and making recommendations as appropriate Applies enterprise security policies and standards when performing all operational duties About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. DevOps, Docker, CI/CD pipelines
Job DescriptionJob Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We're looking for a Senior Frontend Engineer to join our eCommerce team, focusing on optimizing user experience, reducing friction in booking flows, and driving growth through continuous experimentation. You will be a key contributor to our online booking platform-a critical, revenue-driving application that guides customers through scan selection, scheduling, and payment. If you have a startup mentality, a passion for data-driven decisions, and the technical depth to own features from concept to production, this is a high-impact role that directly influences conversion rates, customer satisfaction, and core business metrics. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Optimize the User Experience: Identify and eliminate friction points in the booking funnel, optimize page load performance, and ensure WCAG accessibility compliance across all flows. Drive Experimentation & Growth: Design, implement, and analyze A/B tests using a platform like PostHog or DataDog. Build feature flag infrastructure for gradual rollouts and track conversion metrics at each stage of the funnel. Own Frontend Architecture: Build highly responsive interfaces using a hook-first architecture (separating business logic from presentational components) and modern state patterns (optimistic updates, single-flight request patterns). Ensure Reliability & Observability: Set up and maintain Datadog RUM dashboards, implement comprehensive error tracking, and debug production issues to maintain high system reliability. Champion Testing & Quality: Write and maintain robust E2E tests (Playwright) for critical booking flows and ensure high component test coverage (Vitest, React Testing Library). Implement Secure Integrations: Build secure authentication flows (Auth0, OAuth 2.0) and handle payment processing data (Stripe, Affirm) according to strict PCI and frontend security standards. Collaborate & Mentor: Work autonomously while surfacing blockers early. Mentor junior engineers, partner closely with Product and Design, and comfortably challenge product decisions using data. What You'll Bring 5+ years of professional frontend software engineering experience, with a deep understanding of React (React 19 preferred, including hooks and functional components). Strong proficiency in TypeScript (strict mode, generics, type safety). Solid experience with modern state management (Zustand, TanStack Query) and utility-first CSS (Tailwind). A strong track record of writing, maintaining, and debugging automated tests using Playwright, Vitest, and React Testing Library. Hands-on experience with monitoring and experimentation tooling (Datadog RUM, PostHog, or similar). A data-driven, user-focused mindset: you empathize with customer pain points and make decisions based on metrics rather than opinions. A strong "startup mentality": you are comfortable with ambiguity, know how to balance speed with quality, and take deep ownership of outcomes. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Nice to Have Experience with e-commerce, checkout flows, or headless commerce platforms (e.g., CommerceTools). Experience with design systems and mobile-first design implementation. Experience with component libraries (e.g., Material UI) and implementing mobile-first design systems. Deep performance optimization expertise (Core Web Vitals, bundle optimization). Knowledge of Google Tag Manager (GTM) and Google Analytics 4 (GA4). Experience with Next.js (App Router, SSR/SSG patterns). Familiarity with healthcare or heavily regulated industries. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role is $175,000 to $190,000 in local currency, depending on experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter, please ensure their email address ends We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .
06/02/2026
Full time
Job DescriptionJob Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We're looking for a Senior Frontend Engineer to join our eCommerce team, focusing on optimizing user experience, reducing friction in booking flows, and driving growth through continuous experimentation. You will be a key contributor to our online booking platform-a critical, revenue-driving application that guides customers through scan selection, scheduling, and payment. If you have a startup mentality, a passion for data-driven decisions, and the technical depth to own features from concept to production, this is a high-impact role that directly influences conversion rates, customer satisfaction, and core business metrics. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Optimize the User Experience: Identify and eliminate friction points in the booking funnel, optimize page load performance, and ensure WCAG accessibility compliance across all flows. Drive Experimentation & Growth: Design, implement, and analyze A/B tests using a platform like PostHog or DataDog. Build feature flag infrastructure for gradual rollouts and track conversion metrics at each stage of the funnel. Own Frontend Architecture: Build highly responsive interfaces using a hook-first architecture (separating business logic from presentational components) and modern state patterns (optimistic updates, single-flight request patterns). Ensure Reliability & Observability: Set up and maintain Datadog RUM dashboards, implement comprehensive error tracking, and debug production issues to maintain high system reliability. Champion Testing & Quality: Write and maintain robust E2E tests (Playwright) for critical booking flows and ensure high component test coverage (Vitest, React Testing Library). Implement Secure Integrations: Build secure authentication flows (Auth0, OAuth 2.0) and handle payment processing data (Stripe, Affirm) according to strict PCI and frontend security standards. Collaborate & Mentor: Work autonomously while surfacing blockers early. Mentor junior engineers, partner closely with Product and Design, and comfortably challenge product decisions using data. What You'll Bring 5+ years of professional frontend software engineering experience, with a deep understanding of React (React 19 preferred, including hooks and functional components). Strong proficiency in TypeScript (strict mode, generics, type safety). Solid experience with modern state management (Zustand, TanStack Query) and utility-first CSS (Tailwind). A strong track record of writing, maintaining, and debugging automated tests using Playwright, Vitest, and React Testing Library. Hands-on experience with monitoring and experimentation tooling (Datadog RUM, PostHog, or similar). A data-driven, user-focused mindset: you empathize with customer pain points and make decisions based on metrics rather than opinions. A strong "startup mentality": you are comfortable with ambiguity, know how to balance speed with quality, and take deep ownership of outcomes. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Nice to Have Experience with e-commerce, checkout flows, or headless commerce platforms (e.g., CommerceTools). Experience with design systems and mobile-first design implementation. Experience with component libraries (e.g., Material UI) and implementing mobile-first design systems. Deep performance optimization expertise (Core Web Vitals, bundle optimization). Knowledge of Google Tag Manager (GTM) and Google Analytics 4 (GA4). Experience with Next.js (App Router, SSR/SSG patterns). Familiarity with healthcare or heavily regulated industries. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role is $175,000 to $190,000 in local currency, depending on experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter, please ensure their email address ends We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .
Job DescriptionJob Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We're looking for a Senior Frontend Engineer to join our eCommerce team, focusing on optimizing user experience, reducing friction in booking flows, and driving growth through continuous experimentation. You will be a key contributor to our online booking platform-a critical, revenue-driving application that guides customers through scan selection, scheduling, and payment. If you have a startup mentality, a passion for data-driven decisions, and the technical depth to own features from concept to production, this is a high-impact role that directly influences conversion rates, customer satisfaction, and core business metrics. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Optimize the User Experience: Identify and eliminate friction points in the booking funnel, optimize page load performance, and ensure WCAG accessibility compliance across all flows. Drive Experimentation & Growth: Design, implement, and analyze A/B tests using a platform like PostHog or DataDog. Build feature flag infrastructure for gradual rollouts and track conversion metrics at each stage of the funnel. Own Frontend Architecture: Build highly responsive interfaces using a hook-first architecture (separating business logic from presentational components) and modern state patterns (optimistic updates, single-flight request patterns). Ensure Reliability & Observability: Set up and maintain Datadog RUM dashboards, implement comprehensive error tracking, and debug production issues to maintain high system reliability. Champion Testing & Quality: Write and maintain robust E2E tests (Playwright) for critical booking flows and ensure high component test coverage (Vitest, React Testing Library). Implement Secure Integrations: Build secure authentication flows (Auth0, OAuth 2.0) and handle payment processing data (Stripe, Affirm) according to strict PCI and frontend security standards. Collaborate & Mentor: Work autonomously while surfacing blockers early. Mentor junior engineers, partner closely with Product and Design, and comfortably challenge product decisions using data. What You'll Bring 5+ years of professional frontend software engineering experience, with a deep understanding of React (React 19 preferred, including hooks and functional components). Strong proficiency in TypeScript (strict mode, generics, type safety). Solid experience with modern state management (Zustand, TanStack Query) and utility-first CSS (Tailwind). A strong track record of writing, maintaining, and debugging automated tests using Playwright, Vitest, and React Testing Library. Hands-on experience with monitoring and experimentation tooling (Datadog RUM, PostHog, or similar). A data-driven, user-focused mindset: you empathize with customer pain points and make decisions based on metrics rather than opinions. A strong "startup mentality": you are comfortable with ambiguity, know how to balance speed with quality, and take deep ownership of outcomes. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Nice to Have Experience with e-commerce, checkout flows, or headless commerce platforms (e.g., CommerceTools). Experience with design systems and mobile-first design implementation. Experience with component libraries (e.g., Material UI) and implementing mobile-first design systems. Deep performance optimization expertise (Core Web Vitals, bundle optimization). Knowledge of Google Tag Manager (GTM) and Google Analytics 4 (GA4). Experience with Next.js (App Router, SSR/SSG patterns). Familiarity with healthcare or heavily regulated industries. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role is $175,000 to $190,000 in local currency, depending on experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter, please ensure their email address ends We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .
06/02/2026
Full time
Job DescriptionJob Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We're looking for a Senior Frontend Engineer to join our eCommerce team, focusing on optimizing user experience, reducing friction in booking flows, and driving growth through continuous experimentation. You will be a key contributor to our online booking platform-a critical, revenue-driving application that guides customers through scan selection, scheduling, and payment. If you have a startup mentality, a passion for data-driven decisions, and the technical depth to own features from concept to production, this is a high-impact role that directly influences conversion rates, customer satisfaction, and core business metrics. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Optimize the User Experience: Identify and eliminate friction points in the booking funnel, optimize page load performance, and ensure WCAG accessibility compliance across all flows. Drive Experimentation & Growth: Design, implement, and analyze A/B tests using a platform like PostHog or DataDog. Build feature flag infrastructure for gradual rollouts and track conversion metrics at each stage of the funnel. Own Frontend Architecture: Build highly responsive interfaces using a hook-first architecture (separating business logic from presentational components) and modern state patterns (optimistic updates, single-flight request patterns). Ensure Reliability & Observability: Set up and maintain Datadog RUM dashboards, implement comprehensive error tracking, and debug production issues to maintain high system reliability. Champion Testing & Quality: Write and maintain robust E2E tests (Playwright) for critical booking flows and ensure high component test coverage (Vitest, React Testing Library). Implement Secure Integrations: Build secure authentication flows (Auth0, OAuth 2.0) and handle payment processing data (Stripe, Affirm) according to strict PCI and frontend security standards. Collaborate & Mentor: Work autonomously while surfacing blockers early. Mentor junior engineers, partner closely with Product and Design, and comfortably challenge product decisions using data. What You'll Bring 5+ years of professional frontend software engineering experience, with a deep understanding of React (React 19 preferred, including hooks and functional components). Strong proficiency in TypeScript (strict mode, generics, type safety). Solid experience with modern state management (Zustand, TanStack Query) and utility-first CSS (Tailwind). A strong track record of writing, maintaining, and debugging automated tests using Playwright, Vitest, and React Testing Library. Hands-on experience with monitoring and experimentation tooling (Datadog RUM, PostHog, or similar). A data-driven, user-focused mindset: you empathize with customer pain points and make decisions based on metrics rather than opinions. A strong "startup mentality": you are comfortable with ambiguity, know how to balance speed with quality, and take deep ownership of outcomes. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Nice to Have Experience with e-commerce, checkout flows, or headless commerce platforms (e.g., CommerceTools). Experience with design systems and mobile-first design implementation. Experience with component libraries (e.g., Material UI) and implementing mobile-first design systems. Deep performance optimization expertise (Core Web Vitals, bundle optimization). Knowledge of Google Tag Manager (GTM) and Google Analytics 4 (GA4). Experience with Next.js (App Router, SSR/SSG patterns). Familiarity with healthcare or heavily regulated industries. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role is $175,000 to $190,000 in local currency, depending on experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter, please ensure their email address ends We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).