13 jobs found

Technology Support Specialist Pay: $2224/hr Contract: 1 year with potential for permanent hire Schedule: MondayFriday, 7:30am3:30pm Experience: Minimum 2 years relevant work experience Location: Kansas City, MO (Onsite only) PURPOSE OF JOB: Serve as the primary Tier I technology support contact for the Department of Technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide proactive customer service to students and staff Support hardware, software, and web-based tools Train users on district technology resources Troubleshoot devices: laptops, desktops, printers, scanners, etc. Deploy and maintain operating systems and software Conduct inventory and preventative maintenance Assist with employee websites and tech orientation Collaborate with the Digital Learning Team Educate users on tech work order procedures Travel within district to support tech needs Participate in special technology projects REQUIRED QUALIFICATIONS: Strong software and hardware troubleshooting skills Experience working with MacBook, iPad, Chromebook, and PC Troubleshoot devices: laptops, desktops, printers, scanners, etc. Deploy and maintain operating systems and software Familiarity with warranty procedures and peripheral devices Excellent communication and organizational skills MUST be able to lift up to 40 lbs Valid drivers license and personal vehicle (mileage reimbursed) Self-motivated and able to educate users effectively PREFERRED QUALIFICATIONS: Knowledge of ITIL and service management tools Experience with large-scale deployments Microsoft Windows certification SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: MUST be able to sit, stand, walk, lift, and perform basic physical tasks. MUST be able to lift up to 40lbs. Reasonable accommodations available.

Inmarsat Government is a wholly-owned subsidiary of Viasat, Inc., responsible for the organization's leadership position in the U.S. government market. It is headquartered in Reston, VA, with network assets and operations around the globe. Inmarsat Government provides its services and products in accordance with a system that is registered to ISO9001:2015. Inmarsat Government, a Viasat, company continues to deliver the world's most advanced global, mobile satellite communication services to U.S. defense, intelligence, homeland security, public safety and civilian agencies, with highly reliable, secure and affordable connectivity. Built with government users in mind, Inmarsat Government solutions provide resilient, flexible capabilities to complement government satellite resources, anytime, anywhere. Leveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world's most remote regions. Position Summary: The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and manage Inmarsat Government's global MPLS and SATCOM networks. This position also supports proactive monitoring of Platinum customer services to ensure SLA compliance. The NOC Support Engineer acts as the technical liaison between the NOC and supporting engineering groups to include IP Engineering, IT Engineering, RF Engineering, Cybersecurity, and other engineering teams. Duties include network monitoring, device commissioning, service activations, fault detection and resolution, problem dissemination, and performance reporting for IP, VoIP, and RF satellite services (data, voice, and video). The NOC Support Engineer sets the technical tone for the NOC by ensuring accurate monitoring, clear escalation paths, and effective technical support to both internal teams and customers. Additionally, the NOC Support Engineer identifies knowledge gaps within the NOC team and develops/delivers training to improve the team's skillset and performance. Primary Duties and Responsibilities: Maintain stable operations of the NOC monitoring and reporting infrastructure. Provide dedicated IT support to NOC laptops, desktops, and video display systems. Serve as the SME for NOC-supporting applications, including ServiceNow, SolarWinds, Infoport, SatMonics, and Hawkeye/Ixia. Design, create, and maintain custom interfaces within existing platforms to improve situational awareness of network status and performance. Enable the collection of accurate performance metrics and KPIs to support MTTR, SLA compliance, and trend analysis. Work closely with IT engineering, RF engineering, IP engineering, cybersecurity, operations personnel, and product development to ensure network reliability and customer satisfaction. Identify, propose, and implement network and application enhancements. Utilize metrics and trend analysis to reduce MTTR and improve network performance. Support Knowledge Management, coaching, IT Service Management improvements, and customer reporting initiatives. Support Tier 1 and 2 teams with troubleshooting, escalation, and service restoration. Backup NOSC Specialist and/or Shift Supervisor during periods of heavy call volume. Required Skills and Knowledge: Strong troubleshooting skills in RF, IP, and MPLS environments. Extensive technical knowledge of networking and network security technologies and protocols. Proficient with SolarWinds, Infoport, Hawkeye/Ixia, ServiceNow, and SatMonics. Familiarity with Windows Domain, Active Directory, DNS, Telnet, DHCP, FTP, and SSL. Knowledge of TCP/IP, IPSEC, BGP, OSPF, and terrestrial networking concepts. Proficient in the use of iDirect tools (iBuilder, iMonitor) and understanding of iDirect alarm management. Working knowledge of Teleport Earth Station Facilities and teleport operations. Strong understanding of RF Engineering principles and antenna technologies (fixed and auto-point). Strong written, oral, and presentation communication skills. Analytical, detail-oriented, customer-service focused, and metrics-driven. Ability to work independently or as part of a goal-oriented team. Ability to perform under pressure and in high-paced environments. Qualifications: Technical education in Electronics, Telecommunications, or IT-related field. Bachelor's degree preferred; or equivalent work experience (8+ years) supporting complex, high-performance networks. Minimum 4 years of experience in Satellite Operations, Control Systems, and/or NOC operations. Security+, CCNA or equivalent certifications preferred; CCNP highly desirable. Other Skills/Abilities: Exposure to other network monitoring and ITSM systems. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Experience in data reporting and analysis tools (Cognos, Crystal Reports, etc.). Ability to maintain confidentiality and handle sensitive information appropriately. Willingness to work various shifts, including nights. Required Clearance: Active Secret Clearance required; TS/SCI eligibility preferred. Inmarsat Government is an Equal Opportunity Employer

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more . 4 Days onsite at Dearborn, MI - only W2, No C2C Skills Required: Artificial Intelligence & Expert Systems, Machine Learning, Data Science, Data Modeling, Software Development Lifecycle Experience Required: Specialist Exp: 5+ experience in relevant field Experience Preferred: Minimum Requirements • Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. • 3+ years of progressive experience in AI/ML, data science, or advanced analytics, with a proven track record of delivering production-grade solutions in large enterprise environments. • Strong proficiency in Python and SQL. Familiarity with Graph Query Languages (e.g., Cypher). • Demonstrated experience with MLOps principles and tools (e.g., Azure ML, AWS SageMaker, GCP AI Platform, Kubeflow, MLflow) and designing / implementing AI-specific SDLCs. • Strong technical expertise in cloud services (GCP/Vertex AI) and data integration patterns • Strong analytical, problem-solving, and critical thinking skills. • Exceptional communication, interpersonal skills, and stakeholder management skills. Preferred Qualifications • AI-SDLC Experience: Proven track record of using AI tools to enhance personal or team productivity (e.g., Agentic workflows, RAG-based requirement synthesis). • Requirement Engineering: Experience in a product engineering role with proven track record of translating business needs into technical specifications for applied AI implementation. • Knowledge Graph: Understanding semantic ontologies and how they enable advanced analytics. • COTS Integration: Experience integrating COTS AI solutions into an enterprise tech stack. • Supply Chain Domain Knowledge: Functional understanding of supply chain operations, including demand & capacity planning, logistics, sustainability & risk management, resilience, etc. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Hybrid Position 4 days a week onsite • Business Requirement Gathering: Partner with supply chain functional leads to elicit and document business requirements and translate them into technical specifications for AI-driven decision support tools, ensuring every solution delivers measurable business value. • Model Integration & Deployment: Act as the primary technical lead for applied AI implementation. Take pre-developed models from internal partners or 3rd-party vendors (COTS) and successfully deploy them within the supply chain GCP space. • Graph-Based AI Implementation: Work closely with Knowledge Graph engineering teams to map model inputs/outputs to enterprise ontologies. Execute model inference against graph data to provide prescriptions for N-tier supplier risk and material movement. • AI-Driven SDLC Execution: Champion and implement AI-assisted development practices. Use LLM-based tools (e.g., GitHub Copilot, automated PR agents, and AI-generated documentation) to accelerate delivery and ensure high code quality. • Pipeline & MLOps Engineering: Design the "connective tissue " between Knowledge Graph updates and model inference engines. Maintain automated pipelines that ensure decision-support tools are always powered by the most current data. • Technical Standardization: Develop reusable integration patterns and data contracts to ensure that AI solutions can be scaled across multiple business units without redundant engineering effort. V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.

ServiceDesk Specialist Boston, MA 3 Months - Strong knowledge of all Windows-based operating systems. - Required 2 Years Strong knowledge of PC based computer hardware. - Required 2 Years Proficiency with MS Windows 10, Windows 11, and MS Office O365. - Required 1 Years Commitment to providing the highest level of customer service and responsiveness. - Required Demonstrated experience working in a high volume, deadline-oriented customer focused environment. - Required Experience working with "Team Based Practices" e.g., Agile, Kanban Etc. - Required Knowledge of IT industry standards. - Required Experience utilizing tools and research abilities to resolve technical issues. - Required Valid drivers license and access to a vehicle Required Ability to lift up to 35lbs & push 65Lbs. - Required Highly self-motivated and self-directed. - Highly desired Excellent organizational, interpersonal, and communication skills. - Highly desired Able to exercise independent judgement Desired. Short Description: The Massachusetts Gaming Commission (MGC) seeks a ServiceDesk Specialist reporting to the Infrastructure Manager to be part of the Client Services Team. This is an onsite position reporting to the Boston office. Complete Description: Responsibilities include: - Provide Tier 1 ServiceDesk support to users by monitoring phones and emails and creating and triaging ServiceDesk tickets - Maintain basic knowledge of new and upcoming computing technologies and practices - Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches - Attend meetings to support the overall direction of the ITS office - Participate in team projects that enhance the quality or efficiency of the ITS Support Team Skills and Qualifications: - Strong knowledge of all Windows-based operating systems - Strong knowledge of PC based computer hardware - Strong knowledge of Microsoft O365 - Highly self-motivated and self-directed - Able to exercise independent judgement - Keen attention to detail and quality of work-product - Ability to set and consistently meet realistic deadlines - Proactive and collaborative approach to delivery of services - Excellent analytical, mathematical, and creative problem-solving skills - Aptitude for learning new skills - Excellent organizational, interpersonal, and communication skills

Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .

Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:

Posting Number: Posting/Functional Title: Technology Integration Specialist I University Pay Plan Title: Technology Integration Spclst I Location: Round Rock Department: Client Solutions Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $3,901.00 Job Category : Non-Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Demonstrated experience providing exceptional customer service. Basic understanding of Audio-Visual systems, and networked components. Demonstrated experience in multi-tasking, working under pressure, providing rapid solutions for customer technology issues. Must show effective written and interpersonal communication skills. Demonstrated knowledge using and troubleshooting both Mac and PC computer hardware and software. Ability to obtain ANSI/ISO General CTS certification within 18 months of employment. Must have and maintain a valid driver's license. Must be willing to work additional hours, sometimes with little advanced notice, to complete projects, meet deadlines or cover a team members shift. Preferred Qualifications: Demonstrated experience installing and supporting audio/visual systems in a higher education environment. Demonstrated knowledge of how to write and read technical documents, including: manuals, CAD drawings, floor plans, etc. Knowledge of AV Design principles and general construction standards. Knowledge of AV Control Systems and AV Device configuration. Knowledge of Zoom and/or other video conferencing applications. Experience with supporting audio, visual, and computing resources in an integrated environment. Audio/Visual system integration experience and knowledge. Job Description: The Technology Integration Specialist I is responsible for the installation, maintenance, and support of audio, visual, and computing equipment in classroom and presentation environments. This role involves troubleshooting issues, maintaining accurate inventory and data records, and providing technical training and support to faculty, staff, and students. Job Duties: Install, maintain, and support audio/visual/presentation technologies and computer systems for instructional spaces. Perform routine maintenance of audio/visual and computing technologies. Physically install audio/visual/presentation technologies and computer systems. Handle special requests for installation of user-owned/TX State Site Licensed software. Design and fabricate custom solutions such as mounts, cabinets, support mechanisms, or unique hardware. Evaluate and identify new technology for potential implementation. Assist in emergency troubleshooting operations for instructional spaces. Provide Tier 2 phone and in-person support of audio/visual/computing technologies in learning space environments. Support video conferencing needs across the University. Communicate effectively with faculty, staff, and co-workers. Provide technical training to faculty, staff, co-workers, and students Develop educational support materials for faculty and students. Schedule and conduct per-semester training sessions. Conduct training surveys to evaluate effectiveness and identify areas for improvement. Maintain accurate inventory of all equipment and resources. Coordinate services and resources within Instructional Technologies and the University community. Perform administrative duties as required. Perform additional duties as assigned. Additional Information to Applicants: IT Assistance Center will not sponsor or transfer visa sponsorship for this position. Job Open Date: 11/20/2025 Open Until Filled: Yes Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start: 8:00AM Normal Work Hours End: 5:00PM Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. Quick Link:

Clerkship Program Specialist- MCG Physiology Job ID: 292925 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Medical College of Georgia Department of Physiology's focus is the framework of the body's cells, organs and systems, how they work, and how abnormal function leads to disease. The department is dedicated to outstanding research and excellence in education. Our federally funded scientists study some of the nation's top killers like cardiovascular disease and hypertension, and train independent, creative, productive scholars and PhD graduates, who publish in top tier journals and who are competitive for positions wherever they choose to go. The department offers programs leading to the PhD degree. By virtue of their interdisciplinary training, the department's graduates compete successfully for positions in medical schools, universities, government, and industry. Job Summary Provides essential administrative and operational support for the Department of Physiology's two graduate programs: the Master's in Medical Physiology Program and the Physiology Biomedical Sciences Graduate Program. This position serves as the primary liaison, coordinating communication between the academic department, program faculty, and the university's central Graduate School/College. Core responsibilities include managing the admissions cycle, assisting with recruitment initiatives, and providing student support. Furthermore, the role involves event planning and execution for key departmental functions, including recruitment events, specialized departmental lectureships, and the annual Physiology research symposium. Responsibilities R Manages the official system of record by entering course details and facilitates program logistics by scheduling meetings, distributing seminar and journal club announcements, coordinating room setups, and submitting necessary AV/IT requests. This role requires fluency in institutional data systems such as Banner, Pounce, Curriculog, and OneUSG to complete data entry and reporting needs. Additionally, the program specialist is responsible for processing and monitoring Graduate Laboratory Assistant (GLA) time entry to ensure correct compensation and adherence to hours worked policies. Manages special projects as requested by the Chairman, Department Administrator, and Program Directors. This includes providing logistical oversight for departmental events, such as special lectureships and the annual research symposium. Some specific execution tasks involve developing and producing event materials, coordinating catering arrangements, and personally managing event setup and breakdown. This role requires the ability to proactively execute a broad range of varying administrative support duties to ensure departmental events are successful. In coordination with the departmental Program Directors, AU Marketing Division and The Graduate School coordinate efforts to market the department programs to help recruit a varied and qualified pool of prospective students. In coordination with the Program Director(s), maintain the accuracy of the program's information on the department website and in the university catalog/handbook. Conduct market research of peer programs in the Southeast region to identify possible recruitment pathways and competitive advantages. Assist the Program Director(s) with the timely and accurate submission of all required student and programming forms and documentation (e.g., degree audits, graduation requirements, application materials). Monitor the program's operating budget and track expenditures in coordination with the Department Administrator. Manages all programmatic procurement functions, including processing orders for supplies and equipment through eShop and the PeopleSoft Financials requisition system. This responsibility includes ensuring strict compliance by securing and validating all necessary documentation (e.g., Data Security, Tax Exemption, and Technical Exemption forms, W-9s) and acting as the primary liaison with vendors to obtain and submit required financial paperwork. Assist the Program Directors with the hiring and assignment of Graduate Assistants (Teaching Assistants, Research Assistants, Lab Assistants, etc.) within the department. Required Qualifications Associate degree from an accredited college or university and one year of experience. OR High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization is required and a minimum of four years of progressively responsible office support experience. Preferred Qualifications Proven ability to manage multiple tasks, prioritize effectively, and work autonomously with minimal supervision. Must be able to communicate effectively and professionally with internal and external stakeholders. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. A self-directed, enthusiastic, and motivated approach combined with a commitment to maintaining a consistently professional demeanor and appearance is required. Shift/Salary/Benefits Shift: Days; Monday - Friday (Work outside of normal business hours may be required). Salary: $17.88-$21.92 per hour. Pay Band: B5 Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position. This position is (fully/partially) funded through external sources. Continued employment is contingent upon the availability of these funds. Recruitment Period: Until Filled. Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc . click apply for full job details

Logo: Posting Number: STA00991PO25 Job Family: Information Technology Job Function: IT Product Support USC Market Title: IT Customer/Product Support Tech Link to USC Market Title: Job Level: T2 - Technical Support Business Title (Internal Title): Application Specialist Campus: Columbia Work County: Richland College/Division: Division of Information Technology Department: IT Enterprise Applications State Pay Band: 6 Approved Starting Salary: $49,396 Advertised Salary Range: $49,396 - Salary is commensurate with experience Location of Vacancy: Columbia, SC Part/Full Time: Full Time Hours per Week: 37.5 Work Schedule: Standard working schedule: Monday - Friday 8:30am - 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT. Basis : 12 months Job Search Category: Information Technology About University of South Carolina: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement: The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Advertised Job Summary: Join Us as an Application Support Analyst Help ensure reliable, uninterrupted services for the entire University of South Carolina community by supporting the systems that power daily operations. The Application Support Analyst plays an essential role in maintaining business continuity across the university by monitoring batch processes, managing operational incidents, and ensuring applications perform consistently and reliably.You'll execute and verify scheduled jobs, investigate job failures, resolve identity issues, maintain documentation, and support application administration. This role is ideal for someone detail-oriented, dependable, and committed to delivering high-quality operational support. What You'll Do Monitor, execute, and troubleshoot batch jobs and scheduled processes. Manage and resolve incidents and service requests in ServiceNow. Investigate job failures and escalate issues to technical teams when needed. Perform application administration and support identity resolution tasks. Maintain accurate, up-to-date operational documentation. Support business continuity by ensuring systems perform consistently. Collaborate with IT teams, customers, and leadership to ensure smooth daily operations. Minimum Qualifications Technical school accreditation or skilled trades program in a relevant area. 2+ years of related experience, OR an equivalent combination of training, certification, and experience. Preferred Qualifications Bachelor's degree and/or 3+ years in operations or application support. Experience with ITSM tools (especially ServiceNow) and batch scheduling systems. What You Bring Strong understanding of job scheduling, batch processing, and application administration. Familiarity with Identity and Access Management (IAM) concepts (authentication, authorization, provisioning). Ability to monitor, troubleshoot, and optimize application performance. Experience with ITIL processes (Incident, Problem, Change, Release Management). Strong communication and collaboration skills. Ability to maintain clear documentation for operational processes. Why Join USC? At the University of South Carolina, you'll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience. Job Related Minimum Required Education and Experience: Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred Qualifications: Bachelor's degree and/or 3+ years of experience in operations, application support or equivalent Knowledge/Skills/Abilities: Strong understanding of job scheduling, batch processing, application administration and automation tools. Good understanding of Identity and Access Management (IAM) processes, including authentication, authorization, and user provisioning. Ability to monitor, troubleshoot, and optimize application performance and integrations. Familiarity with ITIL service management processes (incident, problem, change, and release management). ServiceNow experience preferred. Ability to communicate with team members, customers and leadership for daily activities. Ability to maintain documentation on processes and procedures. Job Duty: Operational Batch Processing Responsible for coordinating, maintaining, and supporting enterprise batch processing operations running 24/7/365. Monitors batch workflows, schedules, and job dependencies to ensure the timely and accurate completion of automated processes. Troubleshoots and resolves batch failures or performance issues, escalating to appropriate teams when required. Implements and maintain standard operating procedures and job schedules to ensure consistency and reliability. Collaborate with customers and application teams to meet delivery expectations and ensure successful end-to-end processing. Essential Function: Yes Percentage of Time: 35 Job Duty: Queue Management Monitor the team queue, provide input, gather additional information and work tickets when appropriate. Essential Function: Yes Percentage of Time: 15 Job Duty: Application Administration Responsible for completing service requests and resolving incidents for a variety of enterprise applications at the Tier 2 support level. Analyzes issues, performs troubleshooting, and implements approved solutions to restore normal operations efficiently. Provides detailed input and documentation for tickets escalated to Tier 3 support, ensuring accurate issue tracking and knowledge transfer. Follows established operational procedures, change management practices, and service-level agreements to maintain consistent, reliable application performance. Essential Function: Yes Percentage of Time: 25 Job Duty: Identity and Access Manage the day to day operations of the identity and access management area in relation to operational support. Essential Function: Yes Percentage of Time: 15 Job Duty: Documentation Develop and maintain documentation, architecture diagrams, and standard operating process and procedures. Essential Function: Yes Percentage of Time: 10 Safety Sensitive or Security Sensitive: No Hazardous weather category: Non-Essential Number of Vacancies: 2 Job Open Date: 12/19/2025 Job Close Date: 02/16/2026 Open Until Filled: No Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by February 16, 2026. Quicklink for Posting: EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy . click apply for full job details

Cloud and Systems Administrator SUNY Empire is seeking a highly motivated and detail-oriented Cloud and Systems Administrator to join our Information Technology team. The Systems Administrator will be responsible for managing the university's hybrid cloud infrastructure, encompassing both on-premises and externally hosted solutions. The successful candidate will demonstrate a strong commitment to providing exceptional customer service while developing and implementing effective technical solutions that support the university's mission. This role is ideal for a solutions-driven professional who can balance technical expertise with a strong focus on customer service. The Systems Administrator will work closely with the Network Operations team, ITS colleagues, and third-party vendors to design, maintain, and improve enterprise systems. Key responsibilities include the daily operations and maintenance of enterprise servers in both Windows and Linux environments. The incumbent will also partner with team members and third-party vendors to resolve issues, implement solutions, and ensure thorough documentation. Duties and Responsibilities: VMware Administration Manage VMware environment upgrades, host and cluster maintenance, security patching, template builds, and new VM deployment. Maintain Druva Enterprise cloud backup policies, agents, and error resolution. Windows & Active Directory Administration Manage user and group accounts, Group Policy Objects (GPOs), and AD Connect/DS integration. Support Azure (Entra) AD and hybrid configurations. Systems & Server Maintenance Perform daily operations of enterprise servers in Windows and Linux environments. Maintain and update third-party appliances (remote admin tools, identity management, middleware, etc.). Oversee print server environments and cloud print solutions. Support Microsoft SQL Server installation and patching. Manage datacenter hardware installation, configuration, and decommissioning. Email & Messaging Systems Administer Microsoft Exchange Online, including DNS/MX records and internal mail proxy. Automation & Scripting Develop shell scripts and scheduled tasks (cron) for automation and process improvements. Collaboration & Support Partner with the Cybersecurity team to ensure compliance with SUNY Empire policies. Provide Tier 2 support for Technical Support Specialists and Service Desk teams. Contribute to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: Associate degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR a minimum of 5 years' applicable programming experience. Proficiency with VMware, Windows, and Linux environments. Strong troubleshooting skills across: VMware VMs, Microsoft AD DS, Azure (Entra) AD, DNS, DHCP, IIS, IP networking, Windows Server, and cloud printers. Excellent problem-solving skills and commitment to continuous learning. Strong interpersonal, verbal, and written communication skills. Ability to thrive in a team environment while working independently as needed. Demonstrated customer service orientation and empathy. Preferred Qualifications: Experience with VMware vCenter, Citrix XenApp, and enterprise datacenter hardware. Certifications in Microsoft Azure, M365, or related technologies. Advanced troubleshooting and system-level diagnostic skills. Experience with Dell servers or equivalent platforms. Familiarity with remote support tools (BeyondTrust, RDP, Configuration Manager, etc.). Knowledge of enterprise backup solutions. Scripting or programming experience. Experience with Team Dynamix ticketing system. Familiarity with ITIL/ITSM frameworks. Prior experience in a higher education environment. Special Information: Occasional evening and weekend work may be required. Periodic travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Programmer-Analyst, SL2 / $60,000-$65,000, dependent upon experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8fa6928c28974d4ebb876f5d6aeb6259

he candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools. Log and route service requests and incidents in an incident management system. Provide a high level of customer service to end users on a daily basis. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications. Troubleshoot issues related to agency specific applications and web applications. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets. Collaborate with the IT leadership team to test and implement cost effective technology for District. Maintain service level agreements related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Skill Bachelors degree in IT or related field or equivalent experience Providing second-tier support to end users, server, or mainframe apps/hardware Strong Customer Service Skills Expertise in troubleshooting complex software related issues Can demonstrate experience making nontechnical users comfortable with complex technology concepts Knowledge of Microsoft Office Suite Expertise in supporting desktop operating systems (Windows 11 Mac OSX 10.10.X) Diagnosing and resolving end user computer/computer peripherals problems Documenting, tracking, and monitoring end user, server, or hardware problems

BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Healthcare Clinical Documentation Integrity (CDI) Consultant Location: Remote - USA Position Type: Full time Requisition ID: JR100370 Description: We do Consulting Differently BRG's Clinical Economics and Healthcare Performance Improvement practices currently have several openings for CDI experts to join our team at the Consultant or Managing Consultant level. This position requires a highly motivated problem solver with strong analytical ability and a desire to advance within the organization. An individual with an entrepreneurial spirit and an ability to apply creative solutions is a natural fit for this position. The Consultant/Managing Consultant is an integral part of the CDI team and works closely with the client's CDI team, supporting classroom education and mentoring. They are responsible for ensuring the successful transfer of CDI best practices from the consulting team to the client team. The Consultant/Managing Consultant also facilitates accurate documentation for severity of illness (SOI) and quality in the medical record, which involves extensive record review and interaction with physicians, health information management professionals, coding professionals, and nursing staff. Job title and compensation will be determined based on qualifications and experience. We are hiring for several roles at a variety of levels. If you are a CDI professional and do not meet all of the listed criteria, we still encourage you to apply. Flexibility for travel (50-75%) is required for this position. Travel volume is dependent on project and client needs. Responsibilities: Demonstrate extensive knowledge of clinical documentation requirements and coding guidelines applicable to inpatient care and outpatient care settings. Review inpatient medical records for identified payer populations on admission and throughout hospitalization. Provide input for complete and accurate client deliverables and make valuable contributions as a team member to expert reports. Analyze clinical information to identify areas within the chart for potential gaps in physician documentation. Formulate credible clinical documentation clarifications to improve clinical documentation of principal diagnosis, co-morbidities, present on admission (POA), quality measures, and patient safety indicators (PSI). Facilitate modifications to clinical documentation through extensive interaction with physicians, nurses, and ancillary staff. Work collaboratively with the coding staff to assure documentation of discharge diagnoses and comorbidities are a complete reflection of the patient's clinical status and care. Develop and implement plans for education of physician, nursing, and ancillary staff on documentation improvement. Provide Interim CDS support per client need. Requirements: A Bachelor's degree in a related discipline is required, preferably RN, BSN, or Health Information Management. A minimum of 4 years of experience as a Clinical Documentation Improvement Specialist (CDI) Specialist within a hospital setting, or as a CDI consultant, or a combination thereof, is required. Minimum 2 years of inpatient coding experience with ICD-10 CM/PCS preferred. CCDS, CCS, or CDIP Certification is required; RHIA, RHIT, CRC, or CPC certification is highly preferred. Possesses knowledge of DRG coding guidelines. Possess thorough understanding of the legal and compliance issues as they pertain to clinical documentation and coding. Prior experience and proficiency in Electronic Record systems such as Epic, Meditech, Cerner, 3M 360, or similar platforms. Proficiency in understanding and delivering education in All Patient Refined Diagnosis Related Group (APR DRG's). Experience in the delivery of CDI Education to clients regarding appropriate diagnoses for capturing accurate Severity of illness, Hierarchical Condition Category (HCC's) and Medicare Severity Diagnosis Related Group (MS DRG's) Prior experience in the review and analysis of health records to identify relevant diagnoses and procedures for distinct patient encounters. Ability to assist with the development of CDI and HIM training and consulting tools and methodologies. Excellent organizational, analytical, and writing skills, with the ability to demonstrate critical thinking and problem-solving. Strong verbal and written communication skills, with excellent public speaking and presentation abilities. Knowledge of regulatory guidelines and Medicare Part A, MS-DRG, and/or APR-DRG payment methodologies. Strong proficiency in MS Office applications, including Word, PowerPoint, Excel, and Outlook. Excellent time management skills and the ability to handle multiple priorities effectively. Consultant Salary Range: $70,000 - $150,000 per yearManaging Consultant Salary Range: $100,000 - $230,000 per year We're excited to offer a competitive signon bonus to welcome exceptional talent. Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Compensation details: 00 Yearly Salary PI34e80e9a840a-5913