Trigyn Technologies Inc
Annapolis, Maryland
Immediate long term contract opportunity for Senior AI/ML Software Engineer. Trigyn's direct client, based out of Maryland, has a very long-term need (5-year contract) for a Senior AI/ML Software Engineer (Mainly REMOTE work but some On-site support may be required. As designated by the client, the proposed resource(s) must be able to report on-site within seventy-two (72) hours after notification). Description: The client is seeking AI/ML Software Engineer. The AI/ML Software Engineer will build software tools that incorporate AI/ML techniques to automate narrowly defined tasks with high accuracy, assist internal users with their job functions, and improve the experience external users have when interacting with the client. This includes, but is not limited to, RPA work, building or refining chatbots, incorporating AI/ML into reporting tools, building LLM agents for knowledge retrieval, deep research, translation, transcription, redaction, document analysis, document generation, agentic coding, and data processing. Minimum Qualifications: • Bachelor of Science in Engineering, Computer Science, Data Science, or Mathematics, or a related field (as determined by the client) and AT LEAST 5+ years of relevant IT experience- required. • At least three (3) years' experience in data science, machine learning, or applied AI development. • At least three (3) years' experience in software engineering, architecture, or web development. SCOPE OF WORK: System Design & Collaboration: • Work within established constraints regarding infrastructure, programming languages, and model selection • Contribute to technical decision-making related to data processing, retrieval strategies, and system integration • Collaborate with team members to define agent architectures, workflows, and system design decisions • Evaluate and select appropriate approaches for given tasks, including determining when to use LLM-based versus non-LLM techniques • Designing and building software systems that integrate AI/ML techniques to automate tasks, assist internal users, and improve user-facing services. Testing, Evaluation, and Quality Assurance: • Assist in the design and implementation of testing and evaluation pipelines for AI/ML systems • Develop unit and integration tests for AI-enabled workflows and data pipelines • Generate and utilize synthetic data to support evaluation and benchmarking efforts • Contribute to improving system performance, including accuracy, latency, and cost efficiency Deployment & Operations: • Support deployment of AI/ML applications within a hybrid cloud environment • Work with containerized applications to ensure reliable deployment and updates. • Optimize systems for environments with limited computational resources, including minimal GPU availability General Responsibilities: • Deliver production-grade systems aligned with defined requirements, while supporting iterative improvement of evolving tools • Document system designs, workflows, and technical decisions as required • Stay informed on relevant advancements in AI/ML and apply them where appropriate within project constraints Preferred skills, experience, and capabilities: Experience with: • SQL and relational database systems (e.g., PostgreSQL) • Fine-tuning small language models or embedding models • Contributing to or maintaining open-source software projects • Graph databases or graph extensions (e.g., Neo4j, Apache AGE) • Designing and implementing multi-agent or task-oriented AI systems • Embedding models, vector similarity, re-ranking, and graph retrieval techniques in RAG systems • Version control systems (e.g., Git), containerization technologies (e.g., Docker), and service-oriented architectures • Collaborating with large language models (LLMs), including both API-based integration and local deployment • Validating AI-generated outputs, mitigating hallucinations, and integrating AI tools into production service pipelines Ability to: • Understand data structures, algorithms, and clean coding principles • Select and apply appropriate techniques (LLM and non-LLM) based on task requirements • Develop and improve testing and evaluation pipelines for AI systems, including use of synthetic data • Demonstrate proficiency in Python, including the ability to develop production-grade backend services, APIs, middleware, and data pipelines. • Design and implement AI/ML systems that operate effectively on complex, inconsistent, or evolving datasets while balancing accuracy, latency, and cost (token consumption) • Collaborate with team members to define system architecture, agent workflows, and data pipelines while working in constrained environments, including limited GPU availability and predefined infrastructure Knowledge of: • Hybrid cloud environments and distributed system considerations • Threading, asynchronous processing, and queues in backend servers • React and Microsoft Teams Toolkit for developing chatbot user interfaces • Non-LLM data analysis techniques for structured, semi-structured, and unstructured data • Classical natural language processing (NLP) techniques in addition to LLM-based approaches • Data science and LLM-related libraries in Rust or other performance-oriented programming languages. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.
Immediate long term contract opportunity for Senior AI/ML Software Engineer. Trigyn's direct client, based out of Maryland, has a very long-term need (5-year contract) for a Senior AI/ML Software Engineer (Mainly REMOTE work but some On-site support may be required. As designated by the client, the proposed resource(s) must be able to report on-site within seventy-two (72) hours after notification). Description: The client is seeking AI/ML Software Engineer. The AI/ML Software Engineer will build software tools that incorporate AI/ML techniques to automate narrowly defined tasks with high accuracy, assist internal users with their job functions, and improve the experience external users have when interacting with the client. This includes, but is not limited to, RPA work, building or refining chatbots, incorporating AI/ML into reporting tools, building LLM agents for knowledge retrieval, deep research, translation, transcription, redaction, document analysis, document generation, agentic coding, and data processing. Minimum Qualifications: • Bachelor of Science in Engineering, Computer Science, Data Science, or Mathematics, or a related field (as determined by the client) and AT LEAST 5+ years of relevant IT experience- required. • At least three (3) years' experience in data science, machine learning, or applied AI development. • At least three (3) years' experience in software engineering, architecture, or web development. SCOPE OF WORK: System Design & Collaboration: • Work within established constraints regarding infrastructure, programming languages, and model selection • Contribute to technical decision-making related to data processing, retrieval strategies, and system integration • Collaborate with team members to define agent architectures, workflows, and system design decisions • Evaluate and select appropriate approaches for given tasks, including determining when to use LLM-based versus non-LLM techniques • Designing and building software systems that integrate AI/ML techniques to automate tasks, assist internal users, and improve user-facing services. Testing, Evaluation, and Quality Assurance: • Assist in the design and implementation of testing and evaluation pipelines for AI/ML systems • Develop unit and integration tests for AI-enabled workflows and data pipelines • Generate and utilize synthetic data to support evaluation and benchmarking efforts • Contribute to improving system performance, including accuracy, latency, and cost efficiency Deployment & Operations: • Support deployment of AI/ML applications within a hybrid cloud environment • Work with containerized applications to ensure reliable deployment and updates. • Optimize systems for environments with limited computational resources, including minimal GPU availability General Responsibilities: • Deliver production-grade systems aligned with defined requirements, while supporting iterative improvement of evolving tools • Document system designs, workflows, and technical decisions as required • Stay informed on relevant advancements in AI/ML and apply them where appropriate within project constraints Preferred skills, experience, and capabilities: Experience with: • SQL and relational database systems (e.g., PostgreSQL) • Fine-tuning small language models or embedding models • Contributing to or maintaining open-source software projects • Graph databases or graph extensions (e.g., Neo4j, Apache AGE) • Designing and implementing multi-agent or task-oriented AI systems • Embedding models, vector similarity, re-ranking, and graph retrieval techniques in RAG systems • Version control systems (e.g., Git), containerization technologies (e.g., Docker), and service-oriented architectures • Collaborating with large language models (LLMs), including both API-based integration and local deployment • Validating AI-generated outputs, mitigating hallucinations, and integrating AI tools into production service pipelines Ability to: • Understand data structures, algorithms, and clean coding principles • Select and apply appropriate techniques (LLM and non-LLM) based on task requirements • Develop and improve testing and evaluation pipelines for AI systems, including use of synthetic data • Demonstrate proficiency in Python, including the ability to develop production-grade backend services, APIs, middleware, and data pipelines. • Design and implement AI/ML systems that operate effectively on complex, inconsistent, or evolving datasets while balancing accuracy, latency, and cost (token consumption) • Collaborate with team members to define system architecture, agent workflows, and data pipelines while working in constrained environments, including limited GPU availability and predefined infrastructure Knowledge of: • Hybrid cloud environments and distributed system considerations • Threading, asynchronous processing, and queues in backend servers • React and Microsoft Teams Toolkit for developing chatbot user interfaces • Non-LLM data analysis techniques for structured, semi-structured, and unstructured data • Classical natural language processing (NLP) techniques in addition to LLM-based approaches • Data science and LLM-related libraries in Rust or other performance-oriented programming languages. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.
Genesis10
Charlotte, North Carolina
Genesis10 is seeking an AI Engineer with Azure Databricks with our financial services client in Charlotte, NC. This is a 6 month contract hybrid position. Summary: We are seeing a highly skilled senior AI Engineer to join our innovative team. The ideal candidate will be responsible for developing and deploying intelligent AI solutions using VS Code, Azure AI Studio, and Databricks. You will integrate AI powered solutions across multiple channels like Web applications, etc. Key Responsibilities: Design, develop and deploy intelligent conversational AI solutions using Azure AI technologies, and Databricks. Utilize VS code, Databricks and AI studio for model development, testing, deployment, and monitoring. Build and manage AI agents for automation and advanced conversational experiences. Integrate the AI services into applications using python frameworks such as Django, FastAPI, and Flask; build secure REST endpoints, async workers, and SDK-based clients. Collaborate with cross functional teams to gather requirements, design conversational flows, and implement scalable solutions. Monitor and optimize AI model performance, ensuring reliability and accuracy. Develop reusable components and pipelines in Azure AI and Databricks for rapid solution deployment. Ensure adherence to data privacy and security standards within all AI implementations . Technical skills and qualifications: BS or MS in Computer Science, Engineering, or related fields Proven experience working with Azure AI services (e.g. Azure OpenAI, Azure Bot service, Cognitive services, Copilot) Hands-on experience with Databricks Genie and building AI agents for enterprise use cases. Familiarity with MCP for secure and standardized integration of AI models with external tools and APIs. Strong understanding of NLPs, LLMs and RESTful API integration. Familiarity with Microsoft Copilot, Github Copilot, Azure AI Services, Databricks including practical experience with Azure Machine Learning and Azure Open AI Proven experience with AI/ML model evaluation, deep understanding of machine learning algorithms and data processing techniques Expertise in designing MLOps pipelines, encompassing model registry security, secure model deployment, and runtime security monitoring for AI models. Experience integrating AI with applications using Python frameworks( FastAPI, Django, Flask ), task queues, and observability. Intermediate programming skills in Python with a focus on developing secure and scalable AI solutions. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred qualifications: Microsoft Certified: Azure AI Engineer Associate or equivalent Databricks Certified: Generative AI Engineer Associate or equivalent Experience with Prompt engineering and AI lifecycle management. Knowledge of DevOps/MLOps practices for AI model deployment on Azure. Familiarity with agile methodologies and CI/CD pipelines in Azure DevOps and GitHub. Pay rate up to: $81.71 hourly. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is seeking an AI Engineer with Azure Databricks with our financial services client in Charlotte, NC. This is a 6 month contract hybrid position. Summary: We are seeing a highly skilled senior AI Engineer to join our innovative team. The ideal candidate will be responsible for developing and deploying intelligent AI solutions using VS Code, Azure AI Studio, and Databricks. You will integrate AI powered solutions across multiple channels like Web applications, etc. Key Responsibilities: Design, develop and deploy intelligent conversational AI solutions using Azure AI technologies, and Databricks. Utilize VS code, Databricks and AI studio for model development, testing, deployment, and monitoring. Build and manage AI agents for automation and advanced conversational experiences. Integrate the AI services into applications using python frameworks such as Django, FastAPI, and Flask; build secure REST endpoints, async workers, and SDK-based clients. Collaborate with cross functional teams to gather requirements, design conversational flows, and implement scalable solutions. Monitor and optimize AI model performance, ensuring reliability and accuracy. Develop reusable components and pipelines in Azure AI and Databricks for rapid solution deployment. Ensure adherence to data privacy and security standards within all AI implementations . Technical skills and qualifications: BS or MS in Computer Science, Engineering, or related fields Proven experience working with Azure AI services (e.g. Azure OpenAI, Azure Bot service, Cognitive services, Copilot) Hands-on experience with Databricks Genie and building AI agents for enterprise use cases. Familiarity with MCP for secure and standardized integration of AI models with external tools and APIs. Strong understanding of NLPs, LLMs and RESTful API integration. Familiarity with Microsoft Copilot, Github Copilot, Azure AI Services, Databricks including practical experience with Azure Machine Learning and Azure Open AI Proven experience with AI/ML model evaluation, deep understanding of machine learning algorithms and data processing techniques Expertise in designing MLOps pipelines, encompassing model registry security, secure model deployment, and runtime security monitoring for AI models. Experience integrating AI with applications using Python frameworks( FastAPI, Django, Flask ), task queues, and observability. Intermediate programming skills in Python with a focus on developing secure and scalable AI solutions. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred qualifications: Microsoft Certified: Azure AI Engineer Associate or equivalent Databricks Certified: Generative AI Engineer Associate or equivalent Experience with Prompt engineering and AI lifecycle management. Knowledge of DevOps/MLOps practices for AI model deployment on Azure. Familiarity with agile methodologies and CI/CD pipelines in Azure DevOps and GitHub. Pay rate up to: $81.71 hourly. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
InsideHigherEd
Augusta, Georgia
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details