Job DescriptionJob Description Summary: Strata Clean Energy is looking for a highly skilled Principal Software Engineer with deep expertise in Battery Energy Storage Systems (BESS). In this role, you will lead the design, development, and deployment of software solutions that enable intelligent control, monitoring, and optimization of large-scale renewable energy systems. Your work will be instrumental in building the digital infrastructure that ensures reliable, responsive, and revenue-generating operations across a diverse portfolio. You will collaborate closely with hardware engineers, data scientists, control systems experts, and field technicians to bring innovative, scalable solutions to life. Essential Duties and Responsibilities: Build and maintain real-time monitoring, control, and diagnostic tools to support renewable resources Collaborate with systems engineers and managers to define software architecture for energy optimization, scheduling, fault handling, and grid services participation. Integrate battery controls with solar PV systems and utility networks Ensure cybersecurity, resilience, and reliability of software systems in distributed field deployments Participate in firmware/software-in-the-loop testing with internal teams to support field commissioning as needed Continuously improve software reliability, scalability, and performance based on user feedback and operational data. Supervisory Responsibilities: Mentor junior engineers and contribute to coding standards, code reviews, and best practices. Education and/or Work Experience Requirements: Bachelor's or master's degree in Computer Science, Electrical Engineering, or a related field. 6+ years of software engineering experience, including 3+ years focused on energy systems, or industrial controls. Strong proficiency in languages such as Python, Java, or C/C++, with experience in real-time or embedded systems. Deep understanding of communication protocols and industrial interfaces (e.g., Modbus, CANbus, OPC, TCP/IP). Experience with energy management systems (EMS) or SCADA platforms. Experience deploying software in Linux-based, networked, and remote operational environments. Familiarity with OEM platforms (e.g., Tesla, Fluence, Powin, Sungrow). Experience with cloud-based infrastructure (e.g., AWS, Azure) and containerization (Docker, Kubernetes). Knowledge of power systems, grid integration, and market participation strategies (e.g., frequency response, arbitrage). Physical Requirements/Work Environment: Primarily remote with occasional travel (10-20%) to HQ, field sites, or testing labs. Work is performed in an office environment and in the field. No work from home is permitted. Must be able to sit, stand, bend, twist and lift up to 20 pounds. About Us Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Management. Our employees are empowered to drive our business in a collaborative, creative, and passion-driven environment that fosters long-term professional growth. There is a lot to learn at Strata, but we're here to help you give your best and have a good time doing it. At Strata, you're part of something big. We're leading the industry in sustainable energy careers. We are driving innovation to make a difference for our customers, our employees, and our planet. Join us in powering the future. Strata Solar is an equal opportunity and affirmative action employer. Strata Solar is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
04/26/2026
Full time
Job DescriptionJob Description Summary: Strata Clean Energy is looking for a highly skilled Principal Software Engineer with deep expertise in Battery Energy Storage Systems (BESS). In this role, you will lead the design, development, and deployment of software solutions that enable intelligent control, monitoring, and optimization of large-scale renewable energy systems. Your work will be instrumental in building the digital infrastructure that ensures reliable, responsive, and revenue-generating operations across a diverse portfolio. You will collaborate closely with hardware engineers, data scientists, control systems experts, and field technicians to bring innovative, scalable solutions to life. Essential Duties and Responsibilities: Build and maintain real-time monitoring, control, and diagnostic tools to support renewable resources Collaborate with systems engineers and managers to define software architecture for energy optimization, scheduling, fault handling, and grid services participation. Integrate battery controls with solar PV systems and utility networks Ensure cybersecurity, resilience, and reliability of software systems in distributed field deployments Participate in firmware/software-in-the-loop testing with internal teams to support field commissioning as needed Continuously improve software reliability, scalability, and performance based on user feedback and operational data. Supervisory Responsibilities: Mentor junior engineers and contribute to coding standards, code reviews, and best practices. Education and/or Work Experience Requirements: Bachelor's or master's degree in Computer Science, Electrical Engineering, or a related field. 6+ years of software engineering experience, including 3+ years focused on energy systems, or industrial controls. Strong proficiency in languages such as Python, Java, or C/C++, with experience in real-time or embedded systems. Deep understanding of communication protocols and industrial interfaces (e.g., Modbus, CANbus, OPC, TCP/IP). Experience with energy management systems (EMS) or SCADA platforms. Experience deploying software in Linux-based, networked, and remote operational environments. Familiarity with OEM platforms (e.g., Tesla, Fluence, Powin, Sungrow). Experience with cloud-based infrastructure (e.g., AWS, Azure) and containerization (Docker, Kubernetes). Knowledge of power systems, grid integration, and market participation strategies (e.g., frequency response, arbitrage). Physical Requirements/Work Environment: Primarily remote with occasional travel (10-20%) to HQ, field sites, or testing labs. Work is performed in an office environment and in the field. No work from home is permitted. Must be able to sit, stand, bend, twist and lift up to 20 pounds. About Us Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Management. Our employees are empowered to drive our business in a collaborative, creative, and passion-driven environment that fosters long-term professional growth. There is a lot to learn at Strata, but we're here to help you give your best and have a good time doing it. At Strata, you're part of something big. We're leading the industry in sustainable energy careers. We are driving innovation to make a difference for our customers, our employees, and our planet. Join us in powering the future. Strata Solar is an equal opportunity and affirmative action employer. Strata Solar is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
Apprentice Information Systems
Little Rock, Arkansas
Job DescriptionJob Description About Us With over thirty years of experience in the Information Technology industry, Apprentice Information Systems understands the need for technology solutions in local government. With about 50 employees, AIS is a growing IT firm providing services and highly developed software and hardware solutions to local government, in both Arkansas and Oklahoma counties and municipalities. AIS headquarters is located in Rogers, AR with satellite offices located in North Little Rock, AR and Tulsa, OK. We have a casual, 'let's make-it-happen' culture all while having fun, being supportive to one another and making a real impact in our communities. We take pride in work that glorifies God, honoring our families and delights our clients. AIS will be adding several new positions this year and we hope that you will consider becoming a part of our dynamic yet expanding team! (There is always free coffee and the occasional free breakfast and lunch as well as team building activities) Summary As a Field Hardware Technician, you will be working as a skilled professional on a team that believes in putting the client first, every time. This is a highly interactive role where you will interface with clients as well as other team members daily. You will apply and develop your skills in troubleshooting, repair, installation, cabling and creative problem solving. This position offers excellent professional development and a bright future for someone looking to build their career in IT. Benefits AIS offers a competitive benefits package to our full-time employees. These benefits include, medical, supplemental, dental, vision, retirement and more. We offer 8 paid holidays, 5 sick days and a great vacation plan where you may qualify for 25 PTO days after your first year with AIS. Key Focus Using your background, education, skills, and talents to delight our clients in local government. Principal Duties and Responsibilities Installation of networking infrastructure - equipment, cabling, switches router, access points, etc. Comfortable using hand tools such as drills, hammers, pliers etc. to install cabling/hardware in universal ceilings and walls. Comfortable working from a 8-10 foot ladder using tools mentioned above. Other duties may include, running network cables, installing software and providing servicing computer hardware. Install servers, PC's, printers, scanners, other peripherals, and related equipment on-site at county locations. Repair and upgrade computer hardware both on-site at county locations and at the satellite office in North Little Rock. Suggest new hardware to customers that may benefit their operations. Promote product and services that will benefit the customers job and experience. Logistical Job Requirements Ability to travel within the state of both Arkansas and Oklahoma. Ability to work flexible hours including some overnight stays, weekends and evenings (both weekends and evenings are rare, but emergencies may happen on occasion). Ability and comfortability to climb and work from ladders and lift 40lbs. Education Associates degree in Information Science or related field, preferred, not required. OR relevant certification (i.e. A+, Network+) from recognized trade or technical school. OR equivalent experience in a computer technician field. Experience 3 years of industry experience (networks, hardware, software, or related information systems work), of which 1 year in hardware computer technician experience is preferred. Required Professional Skills Able to work effectively as part of a team. Enjoy your teammates and seek to help the whole team win. Strong attention to detail. Care about getting it right. Strong troubleshooting and problem-solving. Capacity to maintain patience, courtesy, and professionalism in times of stress while dealing directly, and respectfully with difficult individuals and/or issues. Ability to explain technical issues/remedies to customers in a language they can understand (English, not computereese). Required Technical Skills General knowledge of computer systems, networks, and components Experience in PC Repair and computer peripherals repair preferred. Telecommunications systems deployment, repair, and configuration experience is helpful. Other Must have valid and up to date driver's license. Full time position, hourly rate: $19.00 - $23.00
04/26/2026
Full time
Job DescriptionJob Description About Us With over thirty years of experience in the Information Technology industry, Apprentice Information Systems understands the need for technology solutions in local government. With about 50 employees, AIS is a growing IT firm providing services and highly developed software and hardware solutions to local government, in both Arkansas and Oklahoma counties and municipalities. AIS headquarters is located in Rogers, AR with satellite offices located in North Little Rock, AR and Tulsa, OK. We have a casual, 'let's make-it-happen' culture all while having fun, being supportive to one another and making a real impact in our communities. We take pride in work that glorifies God, honoring our families and delights our clients. AIS will be adding several new positions this year and we hope that you will consider becoming a part of our dynamic yet expanding team! (There is always free coffee and the occasional free breakfast and lunch as well as team building activities) Summary As a Field Hardware Technician, you will be working as a skilled professional on a team that believes in putting the client first, every time. This is a highly interactive role where you will interface with clients as well as other team members daily. You will apply and develop your skills in troubleshooting, repair, installation, cabling and creative problem solving. This position offers excellent professional development and a bright future for someone looking to build their career in IT. Benefits AIS offers a competitive benefits package to our full-time employees. These benefits include, medical, supplemental, dental, vision, retirement and more. We offer 8 paid holidays, 5 sick days and a great vacation plan where you may qualify for 25 PTO days after your first year with AIS. Key Focus Using your background, education, skills, and talents to delight our clients in local government. Principal Duties and Responsibilities Installation of networking infrastructure - equipment, cabling, switches router, access points, etc. Comfortable using hand tools such as drills, hammers, pliers etc. to install cabling/hardware in universal ceilings and walls. Comfortable working from a 8-10 foot ladder using tools mentioned above. Other duties may include, running network cables, installing software and providing servicing computer hardware. Install servers, PC's, printers, scanners, other peripherals, and related equipment on-site at county locations. Repair and upgrade computer hardware both on-site at county locations and at the satellite office in North Little Rock. Suggest new hardware to customers that may benefit their operations. Promote product and services that will benefit the customers job and experience. Logistical Job Requirements Ability to travel within the state of both Arkansas and Oklahoma. Ability to work flexible hours including some overnight stays, weekends and evenings (both weekends and evenings are rare, but emergencies may happen on occasion). Ability and comfortability to climb and work from ladders and lift 40lbs. Education Associates degree in Information Science or related field, preferred, not required. OR relevant certification (i.e. A+, Network+) from recognized trade or technical school. OR equivalent experience in a computer technician field. Experience 3 years of industry experience (networks, hardware, software, or related information systems work), of which 1 year in hardware computer technician experience is preferred. Required Professional Skills Able to work effectively as part of a team. Enjoy your teammates and seek to help the whole team win. Strong attention to detail. Care about getting it right. Strong troubleshooting and problem-solving. Capacity to maintain patience, courtesy, and professionalism in times of stress while dealing directly, and respectfully with difficult individuals and/or issues. Ability to explain technical issues/remedies to customers in a language they can understand (English, not computereese). Required Technical Skills General knowledge of computer systems, networks, and components Experience in PC Repair and computer peripherals repair preferred. Telecommunications systems deployment, repair, and configuration experience is helpful. Other Must have valid and up to date driver's license. Full time position, hourly rate: $19.00 - $23.00
Job DescriptionJob Description A Data Center Technician is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to hardware, fiber, networking, servers, NAS, and related equipment. You are efficient at collaborating and troubleshooting complex technical issues through Chat, Phone, and Email. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. PRINCIPAL DUTIES AND RESPONSIBILITIES: Must be able to work long shifts including nights and weekends. Must have demonstrated expertise in enterprise hardware installation, troubleshooting and repair in two or more of these areas: Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) for all tickets, emails & chats. Hardware installation, including device labeling, power connectivity and network cable connectivity. Complete hardware support work orders involving hardware, cabling, troubleshooting and break-fix. Provide smart-hands assistance as required for customers within specified SLA response times. Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor. Detailed and thorough documentation and record keeping. Strong working knowledge with server and network hardware/components. Data center productivity and support tools, applications, and software including but not limited to (Windows, Linux, SSH, RDP, Putty, KVM, IPMI, Terminal, etc.) Provide vendor and client escorts as needed. Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis. Provide status reporting regarding Data Center service availability, performance, capacity utilization as required. KNOWLEDGE, SKILLS AND ABILITIES: Must be self-motivated, detail oriented, positive in approach, professional and help create, develop, and implement project process improvement(s). General knowledge of server/network equipment and software support configurations. Basic understanding of data center power distribution and data center best practices. Strong aptitude for independent working environment and high productivity rate. Must possess proven problem-solving skills, critical thinking skills and the ability to see tasks through to completion. Must be able to work from a ladder, in confined spaces, lift up to 50 pounds and move up to 75 pounds. Ability to sit, stand, kneel or squat for long periods of time. Is comfortable working in a fast-paced environment and multi-tasking Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as server tones. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Must possess at least a High School diploma or GED equivalency. Two (2) years' minimum of data center experience. Excellent communication and customer relationship skills. Any server, OS, Network, or data center certifications are a plus. Must be proficient with Microsoft Word & Excel. Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
04/26/2026
Full time
Job DescriptionJob Description A Data Center Technician is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to hardware, fiber, networking, servers, NAS, and related equipment. You are efficient at collaborating and troubleshooting complex technical issues through Chat, Phone, and Email. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. PRINCIPAL DUTIES AND RESPONSIBILITIES: Must be able to work long shifts including nights and weekends. Must have demonstrated expertise in enterprise hardware installation, troubleshooting and repair in two or more of these areas: Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) for all tickets, emails & chats. Hardware installation, including device labeling, power connectivity and network cable connectivity. Complete hardware support work orders involving hardware, cabling, troubleshooting and break-fix. Provide smart-hands assistance as required for customers within specified SLA response times. Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor. Detailed and thorough documentation and record keeping. Strong working knowledge with server and network hardware/components. Data center productivity and support tools, applications, and software including but not limited to (Windows, Linux, SSH, RDP, Putty, KVM, IPMI, Terminal, etc.) Provide vendor and client escorts as needed. Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis. Provide status reporting regarding Data Center service availability, performance, capacity utilization as required. KNOWLEDGE, SKILLS AND ABILITIES: Must be self-motivated, detail oriented, positive in approach, professional and help create, develop, and implement project process improvement(s). General knowledge of server/network equipment and software support configurations. Basic understanding of data center power distribution and data center best practices. Strong aptitude for independent working environment and high productivity rate. Must possess proven problem-solving skills, critical thinking skills and the ability to see tasks through to completion. Must be able to work from a ladder, in confined spaces, lift up to 50 pounds and move up to 75 pounds. Ability to sit, stand, kneel or squat for long periods of time. Is comfortable working in a fast-paced environment and multi-tasking Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as server tones. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Must possess at least a High School diploma or GED equivalency. Two (2) years' minimum of data center experience. Excellent communication and customer relationship skills. Any server, OS, Network, or data center certifications are a plus. Must be proficient with Microsoft Word & Excel. Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
Job DescriptionJob Description This Role will require Daily On-sites to Client offices in Las Vegas Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users' questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred - e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.
04/26/2026
Full time
Job DescriptionJob Description This Role will require Daily On-sites to Client offices in Las Vegas Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users' questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred - e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.
Job DescriptionJob Description TalenTech Digital Prime/Direct Vendor for the FL( ) is hiring for a Client Technologies Technician with the Florida Department of Corrections in Tallahassee FL, for a long-term contract position. Offering the rate/salary range of a W2 Hourly Rate (No benefits) $37.10/hr or C2C Rate $41.00/hr or Compensation + Benefits $58,271 Annual, ONSITE OPPORTUNITY. Kindly review the JD and let me know if you would be interested in this opportunity. JD: Collaboration Status - FDC-RFQ-26-084 Job # 2020 Client Technologies Technician Rate/Compensation: W2 Hourly Rate (No benefits) $37.10/hr or C2C Rate $41.00/hr Request for Quotes FDC RFQ-26-084 Information Technology Staff Augmentation Client Technologies Technician - Job # 2020 1. Request For Quote (RFQ): FDC RFQ-26-084 1.1. State Term Contract (STC): Information Technology (IT) Staff Augmentation Contract #: -23-STC-ITSA 1.2. Job #: 2020 Job Family: Client Technologies Job Title: Client Technologies Technician Job Status: New Job Level: Advanced General Experience Expectations: Typically has one (1) to two (2) years of IT experience with a working knowledge of basic hardware and software products and problem-solving/troubleshooting skills. 1.3. Purpose The Department's Office of Information Technology (OIT) is issuing this RFQ to define the scope and requirements of this Task Order pursuant to the STC for IT Staff Augmentation Services, STC - 23-STC-ITSA. The responsive Vendor shall provide the Department with Candidates for the position delineated in Section 1.2, as identified in STC -23-STC-ITSA. The Department reserves the right to secure multiple positions from this job advertisement as needed. Number of positions currently being procured with this RFQ-26-084 for Job # 2020: one (1). 2. Term/Description/Scope of Work 2.1. Term The start date for this position is anticipated to be April 24, 2026, through June 30, 2026, with a possible one (1) year renewal term not to exceed 12 months from the expiration of the current STC -23- STC-ITSA. Additionally, any current Purchase Order (PO) will be terminated upon execution of a new STC if that STC requires the issuance of a new RFQ. The PO resulting from this RFQ will encompass approximately 376 hours for the purposes of the current fiscal year (FY) PO. The expected annual hourly total is 2,000 hours. A PO shall be submitted annually for each FY. 2.2. Description/Deliverables The Department's OIT is seeking the services of an experienced Client Technologies Technician under the working job title of Personal Computer (PC) Support Technician. The Candidate will be required to successfully complete tasks in relation to the Scope of Work defined in Section 2.3. 2.3. Scope of Work/Job Characteristics The PC Support Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: • Configure and install software for IT user desktops and laptops; • Perform software installations and rollout of new software packages, upgrades, and new desktops • hardware; • Maintain desktop software and hardware; • Support the mobile workforce; • Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems; • Troubleshoot problems using scripts and checklists as guides; • Escalate to Tier 3 support technical support; • Documents problems and resolutions; • Perform end-user training, as required; • Provide quality customer service; • Participate in the testing and evaluation of new desktop packages; and • Implement prototypes to validate technical requirements and vendor specifications. NOTE: The Help Desk is open 24 hours a day, 7 days a week; therefore, shift start times and durations may vary each week, and holiday coverage may be required. 3. Work Environment 3.1. Location The work will be conducted on-site with the Department's OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida. Parking will be offered if space becomes available; however, the cost of parking payable to the Department or through third-party commercial garages shall be the responsibility of the contractor or the contractor's employer. 3.2. Provided Equipment The Department will provide furnished office space, computer equipment, licensed software, access to the Department's network, and internet access. 4. Requirements/Qualifications The Department is seeking a full-time, on-site PC Support Technician throughout the PO term of this RFQ. The positions' required qualifications and preferred qualifications are described in Sections 4.1 and 4.2 and must be verifiable in the Candidate's resume. NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. 4.1. Required Qualifications A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and knowledge for this position: • Two (2) or more years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc.; • Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not limited to, Windows OS, Office, Outlook, and Internet Explorer; and • Experience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environment. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. 4.2. Preferred Qualifications The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position: • Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems; • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP); • Experience with installing and troubleshooting 3270 emulation software; • Experience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals; • Experience using imaging software for deploying desktop PCs; • Experience providing Voice Over Internet protocol (VoIP) phone support and Virtual Private Network (VPN) client support; • Experience working for a criminal justice agency; • Knowledge of IT standards in a criminal justice environment; and • Experience supporting end users in a criminal justice environment. imbursable unless specifically authorized by the Department in writing, and may be reimbursed only in accordance with Section 112.061, F.S. 9. RFQ Timeline Event Occurrence Location (if applicable) Release of RFQ April 7, 2026 MFMP AOD Quotes due to the Department April 24, 2026, by 2:00 p.m. ET MFMP AOD Thanks & Regards, Niketa Ganju T: E: Company DescriptionTalenTech Digital is a Northern Virginia-based IT staffing and consulting company.Company DescriptionTalenTech Digital is a Northern Virginia-based IT staffing and consulting company.
04/26/2026
Full time
Job DescriptionJob Description TalenTech Digital Prime/Direct Vendor for the FL( ) is hiring for a Client Technologies Technician with the Florida Department of Corrections in Tallahassee FL, for a long-term contract position. Offering the rate/salary range of a W2 Hourly Rate (No benefits) $37.10/hr or C2C Rate $41.00/hr or Compensation + Benefits $58,271 Annual, ONSITE OPPORTUNITY. Kindly review the JD and let me know if you would be interested in this opportunity. JD: Collaboration Status - FDC-RFQ-26-084 Job # 2020 Client Technologies Technician Rate/Compensation: W2 Hourly Rate (No benefits) $37.10/hr or C2C Rate $41.00/hr Request for Quotes FDC RFQ-26-084 Information Technology Staff Augmentation Client Technologies Technician - Job # 2020 1. Request For Quote (RFQ): FDC RFQ-26-084 1.1. State Term Contract (STC): Information Technology (IT) Staff Augmentation Contract #: -23-STC-ITSA 1.2. Job #: 2020 Job Family: Client Technologies Job Title: Client Technologies Technician Job Status: New Job Level: Advanced General Experience Expectations: Typically has one (1) to two (2) years of IT experience with a working knowledge of basic hardware and software products and problem-solving/troubleshooting skills. 1.3. Purpose The Department's Office of Information Technology (OIT) is issuing this RFQ to define the scope and requirements of this Task Order pursuant to the STC for IT Staff Augmentation Services, STC - 23-STC-ITSA. The responsive Vendor shall provide the Department with Candidates for the position delineated in Section 1.2, as identified in STC -23-STC-ITSA. The Department reserves the right to secure multiple positions from this job advertisement as needed. Number of positions currently being procured with this RFQ-26-084 for Job # 2020: one (1). 2. Term/Description/Scope of Work 2.1. Term The start date for this position is anticipated to be April 24, 2026, through June 30, 2026, with a possible one (1) year renewal term not to exceed 12 months from the expiration of the current STC -23- STC-ITSA. Additionally, any current Purchase Order (PO) will be terminated upon execution of a new STC if that STC requires the issuance of a new RFQ. The PO resulting from this RFQ will encompass approximately 376 hours for the purposes of the current fiscal year (FY) PO. The expected annual hourly total is 2,000 hours. A PO shall be submitted annually for each FY. 2.2. Description/Deliverables The Department's OIT is seeking the services of an experienced Client Technologies Technician under the working job title of Personal Computer (PC) Support Technician. The Candidate will be required to successfully complete tasks in relation to the Scope of Work defined in Section 2.3. 2.3. Scope of Work/Job Characteristics The PC Support Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: • Configure and install software for IT user desktops and laptops; • Perform software installations and rollout of new software packages, upgrades, and new desktops • hardware; • Maintain desktop software and hardware; • Support the mobile workforce; • Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems; • Troubleshoot problems using scripts and checklists as guides; • Escalate to Tier 3 support technical support; • Documents problems and resolutions; • Perform end-user training, as required; • Provide quality customer service; • Participate in the testing and evaluation of new desktop packages; and • Implement prototypes to validate technical requirements and vendor specifications. NOTE: The Help Desk is open 24 hours a day, 7 days a week; therefore, shift start times and durations may vary each week, and holiday coverage may be required. 3. Work Environment 3.1. Location The work will be conducted on-site with the Department's OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida. Parking will be offered if space becomes available; however, the cost of parking payable to the Department or through third-party commercial garages shall be the responsibility of the contractor or the contractor's employer. 3.2. Provided Equipment The Department will provide furnished office space, computer equipment, licensed software, access to the Department's network, and internet access. 4. Requirements/Qualifications The Department is seeking a full-time, on-site PC Support Technician throughout the PO term of this RFQ. The positions' required qualifications and preferred qualifications are described in Sections 4.1 and 4.2 and must be verifiable in the Candidate's resume. NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. 4.1. Required Qualifications A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and knowledge for this position: • Two (2) or more years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc.; • Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not limited to, Windows OS, Office, Outlook, and Internet Explorer; and • Experience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environment. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. 4.2. Preferred Qualifications The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position: • Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems; • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP); • Experience with installing and troubleshooting 3270 emulation software; • Experience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals; • Experience using imaging software for deploying desktop PCs; • Experience providing Voice Over Internet protocol (VoIP) phone support and Virtual Private Network (VPN) client support; • Experience working for a criminal justice agency; • Knowledge of IT standards in a criminal justice environment; and • Experience supporting end users in a criminal justice environment. imbursable unless specifically authorized by the Department in writing, and may be reimbursed only in accordance with Section 112.061, F.S. 9. RFQ Timeline Event Occurrence Location (if applicable) Release of RFQ April 7, 2026 MFMP AOD Quotes due to the Department April 24, 2026, by 2:00 p.m. ET MFMP AOD Thanks & Regards, Niketa Ganju T: E: Company DescriptionTalenTech Digital is a Northern Virginia-based IT staffing and consulting company.Company DescriptionTalenTech Digital is a Northern Virginia-based IT staffing and consulting company.
Job DescriptionJob Description Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users' questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred - e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.
04/26/2026
Full time
Job DescriptionJob Description Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users' questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred - e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.
Job DescriptionJob Description Wunderlich-Malec Engineering (WM) is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States. When you join WM you become part of a company that is: 100% employee-owned with 40+ years of industry history A Top 5 Systems Integrator Giant ENR (Engineering News Record) top 500 firm We have a Senior IT/OT Network Engineer opportunity in Eden Prairie, MN. This position is responsible for designing and maintaining the current network infrastructure for the current and future growth of our North American network connecting over 50 locations to a global network. This role will ensure that the organization's computer systems and networks remain secure and reliable while driving the corporate IT Shared Services strategy. Please note: Only candidates local to our HQ in Eden Prairie, MN are being considered for this role. This role isn't scheduled to sponsor a work visa. This person will provide network-related shared services throughout North America and is ultimately responsible for managing the use of WANs, LANs, WLANs, VLANs, VPN, VoIP, and organization-specific network requirements. The network administrator balances technical knowledge with network and data infrastructure management while maintaining and monitoring network availability and collecting data to enhance security and reliability. ESSENTIAL DUTIES AND RESPONSIBILITIES This position is responsible for performing duties to ensure the reliability and support of the business systems network for our customers whether internal or external. This includes and is not limited to the following: WAN Administration, LAN Administration, Remote Access Administration and administration of regional network Internet, VPN, and Zero Trust configuration Establish and configure networks for organization-wide use Maintain reliable system performance by actively monitoring error logs and user-reported network issues Conduct regular tests to ensure that the system meets expectations for speed, security, and reliability Also work with technicians and administrators to conduct routine system audits, making recommendations to improve reliability and performance Develop and deploy performance-enhancing measures throughout the network Firewall policy creation, Switch management Manage decisions regarding network upgrades and repairs Understanding how different projects interlink and overlap to establish priorities Identifying opportunities for continual improvement Ensuring relevant standards, processes, and regulations are upheld Support the organization's information security efforts, using best practices and procedures to protect data from intrusion, loss, and corruption Develop and maintain system documentation, manuals, and change logs Perform requirements gathering, business process analysis, and project management tasks as required Act as a point of escalation for the support services team Mentor and develop within the team Occasional travel to branch sites to assist with setups and/or critical issues Onsite, remote, on-call, and emergency support QUALIFICATIONS, SKILLS & ABILITIES Bachelor's degree, Associate's degree in Computer Science or MIS, Industry Certification; or combination of education and experience Proven experience managing and troubleshooting large and complex networks Comprehensive knowledge of network administration, and related network hardware and software with Fortinet, Cisco, Aruba, etc. Experience with Layer 2 and Layer 3 Switch programming (3 years) Current industry certifications preferred such as Cisco certified network admin (CCNA), CompTIA Sec+ Advanced knowledge of Microsoft Office applications (including Visio & Project) Ability to multitask, adjust to change, and adapt to a fast-paced environment Must be able to complete complex projects with minimal to no supervision Strong verbal and written communication skills with the ability to effectively convey information to end users both on-site and remote Must occasionally lift, carry, or move up to 50 lbs Ability to travel up to 25% Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance The expected salary range is $85,000 - $125,000 per year depending on qualifications plus a discretionary bonus and employee stock program.
04/24/2026
Full time
Job DescriptionJob Description Wunderlich-Malec Engineering (WM) is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States. When you join WM you become part of a company that is: 100% employee-owned with 40+ years of industry history A Top 5 Systems Integrator Giant ENR (Engineering News Record) top 500 firm We have a Senior IT/OT Network Engineer opportunity in Eden Prairie, MN. This position is responsible for designing and maintaining the current network infrastructure for the current and future growth of our North American network connecting over 50 locations to a global network. This role will ensure that the organization's computer systems and networks remain secure and reliable while driving the corporate IT Shared Services strategy. Please note: Only candidates local to our HQ in Eden Prairie, MN are being considered for this role. This role isn't scheduled to sponsor a work visa. This person will provide network-related shared services throughout North America and is ultimately responsible for managing the use of WANs, LANs, WLANs, VLANs, VPN, VoIP, and organization-specific network requirements. The network administrator balances technical knowledge with network and data infrastructure management while maintaining and monitoring network availability and collecting data to enhance security and reliability. ESSENTIAL DUTIES AND RESPONSIBILITIES This position is responsible for performing duties to ensure the reliability and support of the business systems network for our customers whether internal or external. This includes and is not limited to the following: WAN Administration, LAN Administration, Remote Access Administration and administration of regional network Internet, VPN, and Zero Trust configuration Establish and configure networks for organization-wide use Maintain reliable system performance by actively monitoring error logs and user-reported network issues Conduct regular tests to ensure that the system meets expectations for speed, security, and reliability Also work with technicians and administrators to conduct routine system audits, making recommendations to improve reliability and performance Develop and deploy performance-enhancing measures throughout the network Firewall policy creation, Switch management Manage decisions regarding network upgrades and repairs Understanding how different projects interlink and overlap to establish priorities Identifying opportunities for continual improvement Ensuring relevant standards, processes, and regulations are upheld Support the organization's information security efforts, using best practices and procedures to protect data from intrusion, loss, and corruption Develop and maintain system documentation, manuals, and change logs Perform requirements gathering, business process analysis, and project management tasks as required Act as a point of escalation for the support services team Mentor and develop within the team Occasional travel to branch sites to assist with setups and/or critical issues Onsite, remote, on-call, and emergency support QUALIFICATIONS, SKILLS & ABILITIES Bachelor's degree, Associate's degree in Computer Science or MIS, Industry Certification; or combination of education and experience Proven experience managing and troubleshooting large and complex networks Comprehensive knowledge of network administration, and related network hardware and software with Fortinet, Cisco, Aruba, etc. Experience with Layer 2 and Layer 3 Switch programming (3 years) Current industry certifications preferred such as Cisco certified network admin (CCNA), CompTIA Sec+ Advanced knowledge of Microsoft Office applications (including Visio & Project) Ability to multitask, adjust to change, and adapt to a fast-paced environment Must be able to complete complex projects with minimal to no supervision Strong verbal and written communication skills with the ability to effectively convey information to end users both on-site and remote Must occasionally lift, carry, or move up to 50 lbs Ability to travel up to 25% Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance The expected salary range is $85,000 - $125,000 per year depending on qualifications plus a discretionary bonus and employee stock program.
Department: Information Technology-SOM - 420401 Career Area : Information Technology Posting Open Date: 01/09/2026 Application Deadline: 01/19/2026 Position Type: Temporary Staff (SHRA) Position Title : Technology Support Technician Position Number: Vacancy ID: S026698 Full-time/Part-time: Full-Time Temporary Hours per week: 40 Position Location: North Carolina, US Hiring Range: $19.00/per hour Estimated Duration of Appointment: 6 months not to exceed 11 months Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. Primary Purpose of Organizational Unit: Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond. Education: We prepare tomorrow s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce. Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research. Position Summary: This position will report to the Hub Lead. Provide service-oriented technical support and/or training to UNC School of Medicine faculty, staff, and students for a variety of hardware, software, operating systems and networks. Principal duties require working knowledge, technical aptitude and analytical skills in diagnosing and resolving customer problems either over the phone, via remote support tools, or in person. Complex troubleshooting will be performed in collaboration with internal and external technical support groups. Escalation to a Technical Support Analyst/Specialist may also be necessary. Duties also include documenting work completed and contributing to technical projects. Provide support to further and achieve the goals and priorities established by the leadership of the School of Medicine. Candidate must have excellent customer service skills and work well in a team environment. Minimum Education and Experience Requirements: Graduation from high school and one year in the field of technology related to the position's role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience. Required Qualifications, Competencies, and Experience: Candidates must have demonstrated troubleshooting skills and be able to solve simple technical problems with ease. Candidates must have excellent communication skills, both written and oral. Candidates must have strong customer service skills and work well in a team environment. Candidates must have demonstrated experience with both Windows and Macintosh environments. Preferred Qualifications, Competencies, and Experience: Prefer candidates with basic troubleshooting for smartphones/tablets, and extensive Virus/Malware removal experience. Campus Security Authority Responsibilities: Not Applicable.
01/14/2026
Full time
Department: Information Technology-SOM - 420401 Career Area : Information Technology Posting Open Date: 01/09/2026 Application Deadline: 01/19/2026 Position Type: Temporary Staff (SHRA) Position Title : Technology Support Technician Position Number: Vacancy ID: S026698 Full-time/Part-time: Full-Time Temporary Hours per week: 40 Position Location: North Carolina, US Hiring Range: $19.00/per hour Estimated Duration of Appointment: 6 months not to exceed 11 months Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. Primary Purpose of Organizational Unit: Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond. Education: We prepare tomorrow s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce. Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research. Position Summary: This position will report to the Hub Lead. Provide service-oriented technical support and/or training to UNC School of Medicine faculty, staff, and students for a variety of hardware, software, operating systems and networks. Principal duties require working knowledge, technical aptitude and analytical skills in diagnosing and resolving customer problems either over the phone, via remote support tools, or in person. Complex troubleshooting will be performed in collaboration with internal and external technical support groups. Escalation to a Technical Support Analyst/Specialist may also be necessary. Duties also include documenting work completed and contributing to technical projects. Provide support to further and achieve the goals and priorities established by the leadership of the School of Medicine. Candidate must have excellent customer service skills and work well in a team environment. Minimum Education and Experience Requirements: Graduation from high school and one year in the field of technology related to the position's role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience. Required Qualifications, Competencies, and Experience: Candidates must have demonstrated troubleshooting skills and be able to solve simple technical problems with ease. Candidates must have excellent communication skills, both written and oral. Candidates must have strong customer service skills and work well in a team environment. Candidates must have demonstrated experience with both Windows and Macintosh environments. Preferred Qualifications, Competencies, and Experience: Prefer candidates with basic troubleshooting for smartphones/tablets, and extensive Virus/Malware removal experience. Campus Security Authority Responsibilities: Not Applicable.
Embedded Systems Engineer/Programmer Direct Hire Position, not a contract! Our client creates innovative custom machine control solutions. During the past 20 years, they have provided industrial automation systems, machines, services and components to machine builders and end-users throughout the world. They occupy a unique niche as both a Factory Authorized Systems Integrator and an Authorized Distributor for many quality automation lines. They value creativity, flexibility, elegant solutions, truth, and altruism. As a locally owned and operated company, they embrace their customers' goals as our own and seek multifaceted people who bring those machines to life. Summary In this position, you will create innovative, responsive solutions to a wide variety of machine control applications. You will apply a common "toolbox" of components to create custom solutions for a wide variety of applications. You will develop projects from customer discovery; to PLC, HMI, Motion, and Network programming; through validation and startup at the customer's location. Most projects are completed in less than six weeks, and startups are usually day-trips. Individual initiative, a dedication to quality and a sense of pride in one's workmanship is critical. As a member of our engineering team, you will work cooperatively with the principal engineer, other engineers, drafts people, project managers, and production technicians on a wide variety of interesting and challenging projects. The ideal candidate loves writing clean, elegant code from a blank slate. A lifelong-learner or student mindset is essential, as is the ability to be flexible and willing to try on new roles in the process. Base skills and traits Basic electronics theory Experience with using a multimeter to diagnose electrical problems is a plus Aptitude for applied programming (projects that demonstrate interaction with the real world are a plus) Other experiences, for example car maintenance, electronics repair/soldering, hobby projects etc. that demonstrate active problem-solving skills in relation to machines or electrical circuits Adaptability: ability to learn new languages, interfaces, development environments, etc. quickly Problem identification: isolate the most important problem component in any situation and pursue its resolution Pragmatic: seek resolution, not perfection Team Skills/Personable: ability to communicate with team members, interact with outside clients Specific skills: Demonstrable mastery of one or more of the following: C, C++, Java, C#, Python, JavaScript, Ruby Basic understanding of algorithms and algorithmic complexity (101 level is sufficient) Computer architecture fundamentals Linux and/or Windows command line Spreadsheets, data normalization Boolean logic Willingness to write disciplined, organized, and well-documented code. Beneficial Experience Mastery of IEC 61131-3 PLC programming, with an emphasis on Structured Text and Ladder. Fluent in ANSI Y32.2/IEEE and IEC electrical schematic symbols and layouts Fluent in ANSI/ISA S5.1 P&ID process schematics symbols and layouts. Functional understanding of UL508A and NFPA79 standards. Expert proficiency implementing/troubleshooting PLCs, HMI, motion control, servo systems, industrial sensors. Experience with industrial networks such as Modbus TCP, Ethernet/IP, CANopen, and J1939. Excellent customer service skills and an ability to calmly guide our customers through the startup process. Experience commissioning and troubleshooting automation systems. 5+ Years of experience PLC Programming with CoDeSys (SoMachine) on Schneider and Wago PLCs. PLC Programming for Mitsubishi FX-, A-, Q- and iQ- PLC systems. PLC Programming for Rockwell/Allen-Bradley Motion Programming with CoDeSys (SoMachine) SoftMotion, or Mitsubishi motion controllers. HMI Programming for Schneider (Proface), Red Lion, Mitsubishi, Panelview systems. ANSI C/C++ Programming Database fundamentals Web programming/UI Embedded programming (PIC, atmel, in C/C++ Assembly language proficiency Sockets Automation using scripting/command line VMs, Docker, Kubernetes Linux build/configuration Perl, PHP, regular expressions IT experience REST, OAUTH Working Environment Most work will be performed at our offices in Beaverton, Oregon. Additional work will be required in a wide variety of environments and industries, including everything from clean-room to rock quarry to military installations. You must be willing and able to work offsite as required. Fieldwork is usually within driving distance but will include out-of-town startup and service trips generally amounting to less than 15% of the total work schedule. Compensation & Benefits Base Pay: Up to $125,000 for highly qualified candidates Flexible work schedule; Paid vacation with additional Paid Time Off (PTO); Paid holidays; Healthcare; Specialty training and new skills development, and more. Apply online or Call today to apply! PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you! Compensation / Pay Rate (Up to): $105,000.00 - $125,000.00
12/20/2025
Full time
Embedded Systems Engineer/Programmer Direct Hire Position, not a contract! Our client creates innovative custom machine control solutions. During the past 20 years, they have provided industrial automation systems, machines, services and components to machine builders and end-users throughout the world. They occupy a unique niche as both a Factory Authorized Systems Integrator and an Authorized Distributor for many quality automation lines. They value creativity, flexibility, elegant solutions, truth, and altruism. As a locally owned and operated company, they embrace their customers' goals as our own and seek multifaceted people who bring those machines to life. Summary In this position, you will create innovative, responsive solutions to a wide variety of machine control applications. You will apply a common "toolbox" of components to create custom solutions for a wide variety of applications. You will develop projects from customer discovery; to PLC, HMI, Motion, and Network programming; through validation and startup at the customer's location. Most projects are completed in less than six weeks, and startups are usually day-trips. Individual initiative, a dedication to quality and a sense of pride in one's workmanship is critical. As a member of our engineering team, you will work cooperatively with the principal engineer, other engineers, drafts people, project managers, and production technicians on a wide variety of interesting and challenging projects. The ideal candidate loves writing clean, elegant code from a blank slate. A lifelong-learner or student mindset is essential, as is the ability to be flexible and willing to try on new roles in the process. Base skills and traits Basic electronics theory Experience with using a multimeter to diagnose electrical problems is a plus Aptitude for applied programming (projects that demonstrate interaction with the real world are a plus) Other experiences, for example car maintenance, electronics repair/soldering, hobby projects etc. that demonstrate active problem-solving skills in relation to machines or electrical circuits Adaptability: ability to learn new languages, interfaces, development environments, etc. quickly Problem identification: isolate the most important problem component in any situation and pursue its resolution Pragmatic: seek resolution, not perfection Team Skills/Personable: ability to communicate with team members, interact with outside clients Specific skills: Demonstrable mastery of one or more of the following: C, C++, Java, C#, Python, JavaScript, Ruby Basic understanding of algorithms and algorithmic complexity (101 level is sufficient) Computer architecture fundamentals Linux and/or Windows command line Spreadsheets, data normalization Boolean logic Willingness to write disciplined, organized, and well-documented code. Beneficial Experience Mastery of IEC 61131-3 PLC programming, with an emphasis on Structured Text and Ladder. Fluent in ANSI Y32.2/IEEE and IEC electrical schematic symbols and layouts Fluent in ANSI/ISA S5.1 P&ID process schematics symbols and layouts. Functional understanding of UL508A and NFPA79 standards. Expert proficiency implementing/troubleshooting PLCs, HMI, motion control, servo systems, industrial sensors. Experience with industrial networks such as Modbus TCP, Ethernet/IP, CANopen, and J1939. Excellent customer service skills and an ability to calmly guide our customers through the startup process. Experience commissioning and troubleshooting automation systems. 5+ Years of experience PLC Programming with CoDeSys (SoMachine) on Schneider and Wago PLCs. PLC Programming for Mitsubishi FX-, A-, Q- and iQ- PLC systems. PLC Programming for Rockwell/Allen-Bradley Motion Programming with CoDeSys (SoMachine) SoftMotion, or Mitsubishi motion controllers. HMI Programming for Schneider (Proface), Red Lion, Mitsubishi, Panelview systems. ANSI C/C++ Programming Database fundamentals Web programming/UI Embedded programming (PIC, atmel, in C/C++ Assembly language proficiency Sockets Automation using scripting/command line VMs, Docker, Kubernetes Linux build/configuration Perl, PHP, regular expressions IT experience REST, OAUTH Working Environment Most work will be performed at our offices in Beaverton, Oregon. Additional work will be required in a wide variety of environments and industries, including everything from clean-room to rock quarry to military installations. You must be willing and able to work offsite as required. Fieldwork is usually within driving distance but will include out-of-town startup and service trips generally amounting to less than 15% of the total work schedule. Compensation & Benefits Base Pay: Up to $125,000 for highly qualified candidates Flexible work schedule; Paid vacation with additional Paid Time Off (PTO); Paid holidays; Healthcare; Specialty training and new skills development, and more. Apply online or Call today to apply! PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you! Compensation / Pay Rate (Up to): $105,000.00 - $125,000.00