Ergos Technology Partners SAL Offshore
Dallas, Texas
Job DescriptionJob DescriptionSalary: ERGOS Technology Partners is an international managed IT services provider headquartered in Houston, Texas, delivering end-to-end computer support and services to businesses and organizations of all sizes. Our Live Desk is the heartbeat of client experience - and this role sits at a uniquely visible intersection of remote support and on-site presence. We are looking for an experienced, motivated Tier 2 Live Desk Technician with strong technical skills, a superior customer service aptitude, and a genuine passion for technology. You will handle complex escalations, think outside the box to identify root causes, and communicate technical solutions clearly to clients of all backgrounds. You stay current on emerging technologies and industry trends - not because you have to, but because you want to. As a Dispatchable Live Desk Specialist, you will serve Dallas-area clients both remotely and on-site. Candidates who live in or near Dallas are strongly preferred - your proximity to our clients is part of what makes this role work. RESPONSIBILITIES Provide Tier 2 technical support to clients via phone, remote session, and on-site dispatch - resolving complex hardware, software, and peripheral issues with minimal escalation to Tier 3 Diagnose root causes across a variety of OS platforms and application environments; apply advanced problem-solving to resolve issues efficiently on first contact where possible Dispatch to Dallas-area client sites when hands-on presence is needed for infrastructure, hardware, or high-touch relationship situations Administer and troubleshoot Microsoft 365 environments including Exchange Online, Teams, SharePoint, and licensing; support on-premise Exchange 2013/2016 where applicable Manage and troubleshoot a wide range of network devices - SonicWall, Fortinet, Palo Alto, Unifi/Ubiquiti firewalls; Cisco, Meraki, Dell, and HP switches Configure and troubleshoot site-to-site VPN tunnels, AnyConnect, L2TP, and DMVPN; perform intermediate-to-advanced troubleshooting including packet captures Configure Cisco network devices (ASA firewalls, C2960/C3750 switches, 2800/2900 series routers); configure NAT, ACL, and routing protocols including EIGRP, OSPF, MPLS, STP, and VTP Troubleshoot and configure VLAN management, NTP, DHCP, DNS, SMTP, and SNMP services Support business-class backup and BDR solutions; respond to and remediate security incidents including malware, phishing, spam filtering, and endpoint threats Troubleshoot and configure VoIP environments including Allworx phone server issues Maintain complete, accurate ticket documentation from initial intake through resolution and client follow-up Assist with training and knowledge transfer for junior help desk technicians as needed Ensure client satisfaction through timely resolution, clear communication, and professional representation of ERGOS in every interaction QUALIFICATIONS 3+ years of technical support experience in a service desk or managed services environment Strong working knowledge of Windows 10/11, Windows Server, macOS, and Active Directory Hands-on experience with networking protocols (TCP/IP), firewall administration, VPN configuration, and LAN/WAN troubleshooting Familiarity with cloud and virtualization platforms - Microsoft Azure, AWS, VMware, and Hyper-V Experience with business-class security solutions including endpoint protection, spam filtering, and malware eradication Excellent verbal and written communication skills - able to translate complex technical issues into clear language for non-technical clients Strong analytical and problem-solving ability; comfortable working through ambiguous or novel issues without a playbook Above-average documentation habits - your tickets tell the full story from first contact to closure Professional appearance and presence; able to represent ERGOS confidently at a client site, orientation, or QBR Bachelors degree in computer science, information systems, or a related field preferred - equivalent experience considered Previous managed services experience is a strong plus Certifications such as CompTIA Network+, Security+, or Microsoft (MD-102, AZ-900) are a plus BENEFITS Health, dental, and vision insurance Life insurance 401(k) Paid time off ABOUT ERGOS TECHNOLOGY PARTNERS Headquartered in Houston, Texas, ERGOS Technology Partners is an international provider of managed IT services specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service - and we hold every member of our team to that same standard.
04/24/2026
Full time
Job DescriptionJob DescriptionSalary: ERGOS Technology Partners is an international managed IT services provider headquartered in Houston, Texas, delivering end-to-end computer support and services to businesses and organizations of all sizes. Our Live Desk is the heartbeat of client experience - and this role sits at a uniquely visible intersection of remote support and on-site presence. We are looking for an experienced, motivated Tier 2 Live Desk Technician with strong technical skills, a superior customer service aptitude, and a genuine passion for technology. You will handle complex escalations, think outside the box to identify root causes, and communicate technical solutions clearly to clients of all backgrounds. You stay current on emerging technologies and industry trends - not because you have to, but because you want to. As a Dispatchable Live Desk Specialist, you will serve Dallas-area clients both remotely and on-site. Candidates who live in or near Dallas are strongly preferred - your proximity to our clients is part of what makes this role work. RESPONSIBILITIES Provide Tier 2 technical support to clients via phone, remote session, and on-site dispatch - resolving complex hardware, software, and peripheral issues with minimal escalation to Tier 3 Diagnose root causes across a variety of OS platforms and application environments; apply advanced problem-solving to resolve issues efficiently on first contact where possible Dispatch to Dallas-area client sites when hands-on presence is needed for infrastructure, hardware, or high-touch relationship situations Administer and troubleshoot Microsoft 365 environments including Exchange Online, Teams, SharePoint, and licensing; support on-premise Exchange 2013/2016 where applicable Manage and troubleshoot a wide range of network devices - SonicWall, Fortinet, Palo Alto, Unifi/Ubiquiti firewalls; Cisco, Meraki, Dell, and HP switches Configure and troubleshoot site-to-site VPN tunnels, AnyConnect, L2TP, and DMVPN; perform intermediate-to-advanced troubleshooting including packet captures Configure Cisco network devices (ASA firewalls, C2960/C3750 switches, 2800/2900 series routers); configure NAT, ACL, and routing protocols including EIGRP, OSPF, MPLS, STP, and VTP Troubleshoot and configure VLAN management, NTP, DHCP, DNS, SMTP, and SNMP services Support business-class backup and BDR solutions; respond to and remediate security incidents including malware, phishing, spam filtering, and endpoint threats Troubleshoot and configure VoIP environments including Allworx phone server issues Maintain complete, accurate ticket documentation from initial intake through resolution and client follow-up Assist with training and knowledge transfer for junior help desk technicians as needed Ensure client satisfaction through timely resolution, clear communication, and professional representation of ERGOS in every interaction QUALIFICATIONS 3+ years of technical support experience in a service desk or managed services environment Strong working knowledge of Windows 10/11, Windows Server, macOS, and Active Directory Hands-on experience with networking protocols (TCP/IP), firewall administration, VPN configuration, and LAN/WAN troubleshooting Familiarity with cloud and virtualization platforms - Microsoft Azure, AWS, VMware, and Hyper-V Experience with business-class security solutions including endpoint protection, spam filtering, and malware eradication Excellent verbal and written communication skills - able to translate complex technical issues into clear language for non-technical clients Strong analytical and problem-solving ability; comfortable working through ambiguous or novel issues without a playbook Above-average documentation habits - your tickets tell the full story from first contact to closure Professional appearance and presence; able to represent ERGOS confidently at a client site, orientation, or QBR Bachelors degree in computer science, information systems, or a related field preferred - equivalent experience considered Previous managed services experience is a strong plus Certifications such as CompTIA Network+, Security+, or Microsoft (MD-102, AZ-900) are a plus BENEFITS Health, dental, and vision insurance Life insurance 401(k) Paid time off ABOUT ERGOS TECHNOLOGY PARTNERS Headquartered in Houston, Texas, ERGOS Technology Partners is an international provider of managed IT services specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service - and we hold every member of our team to that same standard.
Financial Statement Services, Inc
Lincoln, Rhode Island
Job DescriptionJob Description THIS IS AN ON-SITE POSITION NO RELOCATION; LOCAL APPLICANTS PREFERRED. Join Team FSSI and Become an Employee-Owner! Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for a Network Administrator I to join our team in Lincoln, Rhode Island. This role is responsible for assisting with the configuration, monitoring, and basic administration of local and wide area networks (LAN/WAN), user accounts, and desktop systems. The position serves as the first line of technical support for end users, helping to resolve hardware, software, connectivity, and access issues. This is a full-time, on-site position Monday-Friday. Your Essential Duties: Manage and maintain Active Directory users/groups/permissions/roles. Manage and maintain company's Office365 environment. Monitor all system resources using tools such as PRTG and attend to/escalate critical issues. Maintain, configure, test, and document companywide backup processes using Veeam Backup and Replication Suite. Add, remove, and change authorities for network users for internal applications. Resolve problems reported by end users for local and wide area networks, personal computers, and networking equipment (switches, routers, etc.) Respond to the needs and questions of network users concerning their access to resources on the network and/or the operation of various software programs. Respond to assigned help desk support tickets through ticketing software in an efficient and timely manner. Respond to security incident tickets provided to us by our MSSP. Apply routine operating system, firmware, and application updates across networked systems under direction from senior IT staff; ensure patching follows security policies and change management procedures. Assist in monitoring and maintaining endpoint security tools (e.g., antivirus, EDR, Windows Defender), escalating threats or anomalies as needed. Maintain accurate records of network devices, hardware, and software inventory using centralized asset management systems. Assist in configuring and supporting VPN clients and remote desktop access solutions. Additional duties as assigned or requested. Requirements Requirements: High School Diploma required. Bachelor of Science Degree in either Computer Science, MIS, or IS preferred. 3-5 years of experience in a network administration role. Certifications by Microsoft, Cisco, and/or Comp TIA highly preferred. Fundamental to Intermediate level of knowledge in network administration. Fundamental to Intermediate level of understanding of network security principles. Intermediate level of knowledge in Office365 Suite. Intermediate level of knowledge in desktop troubleshooting and support practices. Intermediate understanding of Teams and SharePoint administration. Proficient with Microsoft Operating Systems (Win10+, Server 2016+). A working knowledge of MS Active Directory Services/Group Policy/Permissions. Must demonstrate strong interpersonal, organizational, attention to detail and multi-tasking skills, and effective written and oral communication skills. Must work effectively, independently and with all levels of employees. Must exhibit a strong customer service philosophy and attitude and maintain a high level of confidentiality. Experience with cloud platforms and AWS a plus PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments. Benefits Why Join Us? Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee-you become an employee-owner, sharing in the success of our company and shaping its future. Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families. Benefits include: 401(k) & Roth + Employee Stock Ownership Plan Medical, Dental, Vision & Life Insurance Vacation, sick leave and paid holidays - including your birthday! Employee Assistance & Care Programs Additional perks & employee award programs Ready to grow with us? Apply today! Hiring Pay Range: $34.62 - $36.54 per hour ($72,000 - $76,000 annually)
04/24/2026
Full time
Job DescriptionJob Description THIS IS AN ON-SITE POSITION NO RELOCATION; LOCAL APPLICANTS PREFERRED. Join Team FSSI and Become an Employee-Owner! Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for a Network Administrator I to join our team in Lincoln, Rhode Island. This role is responsible for assisting with the configuration, monitoring, and basic administration of local and wide area networks (LAN/WAN), user accounts, and desktop systems. The position serves as the first line of technical support for end users, helping to resolve hardware, software, connectivity, and access issues. This is a full-time, on-site position Monday-Friday. Your Essential Duties: Manage and maintain Active Directory users/groups/permissions/roles. Manage and maintain company's Office365 environment. Monitor all system resources using tools such as PRTG and attend to/escalate critical issues. Maintain, configure, test, and document companywide backup processes using Veeam Backup and Replication Suite. Add, remove, and change authorities for network users for internal applications. Resolve problems reported by end users for local and wide area networks, personal computers, and networking equipment (switches, routers, etc.) Respond to the needs and questions of network users concerning their access to resources on the network and/or the operation of various software programs. Respond to assigned help desk support tickets through ticketing software in an efficient and timely manner. Respond to security incident tickets provided to us by our MSSP. Apply routine operating system, firmware, and application updates across networked systems under direction from senior IT staff; ensure patching follows security policies and change management procedures. Assist in monitoring and maintaining endpoint security tools (e.g., antivirus, EDR, Windows Defender), escalating threats or anomalies as needed. Maintain accurate records of network devices, hardware, and software inventory using centralized asset management systems. Assist in configuring and supporting VPN clients and remote desktop access solutions. Additional duties as assigned or requested. Requirements Requirements: High School Diploma required. Bachelor of Science Degree in either Computer Science, MIS, or IS preferred. 3-5 years of experience in a network administration role. Certifications by Microsoft, Cisco, and/or Comp TIA highly preferred. Fundamental to Intermediate level of knowledge in network administration. Fundamental to Intermediate level of understanding of network security principles. Intermediate level of knowledge in Office365 Suite. Intermediate level of knowledge in desktop troubleshooting and support practices. Intermediate understanding of Teams and SharePoint administration. Proficient with Microsoft Operating Systems (Win10+, Server 2016+). A working knowledge of MS Active Directory Services/Group Policy/Permissions. Must demonstrate strong interpersonal, organizational, attention to detail and multi-tasking skills, and effective written and oral communication skills. Must work effectively, independently and with all levels of employees. Must exhibit a strong customer service philosophy and attitude and maintain a high level of confidentiality. Experience with cloud platforms and AWS a plus PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments. Benefits Why Join Us? Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee-you become an employee-owner, sharing in the success of our company and shaping its future. Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families. Benefits include: 401(k) & Roth + Employee Stock Ownership Plan Medical, Dental, Vision & Life Insurance Vacation, sick leave and paid holidays - including your birthday! Employee Assistance & Care Programs Additional perks & employee award programs Ready to grow with us? Apply today! Hiring Pay Range: $34.62 - $36.54 per hour ($72,000 - $76,000 annually)
Job DescriptionJob Description Monday-Friday 8am-5pm (some flexibility in hours) The Role: This role provides technical support to the organization's internal users of computer applications, hardware, and network systems (e.g., PCs, servers, cloud services); deploys endpoint hardware and software products and services; answers questions regarding system procedures, online transactions, and systems status; collaborates with other teams within IT to restore service and identify problems; and maintains a troubleshooting tracking log ensuring timely resolution of problems. A key focus is on relationship building and developing a holistic understanding of site operations to enhance IT service delivery. Essential Functions: Monitor and Assist: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. Documentation: Prepare timely documentation of issue resolution in accordance with knowledge management practices. Deploy and Manage Hardware: Deploy computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune) and Apple Business Manager. Connectivity: Ensure connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. User Account Management: Manage end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. Troubleshooting: Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems with computers, input/output fleet, voice, and video equipment. Escalate incidents as necessary. Performance Analysis: Analyze the performance of supported devices, identify, and report common issues to the appropriate support groups. Collaborative Upgrades: Work with business partners and other IT support teams to schedule and perform software and hardware improvements, upgrades, reconfigurations, and/or purchases. End-User Support: Provide IT services for end users, including visitors within the assigned region. Security: Assist with resolving security-related issues, ensuring the integrity and security of enterprise data on host computers and during data transfer in accordance with business needs and industry best practices. Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. Project Coordination: Coordinate the implementation of desktop and server systems with other infrastructure and applications teams utilizing industry best practices to meet corporate objectives. Asset Management: Practice network asset management as per documented processes. Support Development Teams: Support application development teams throughout project lifecycles. Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: Education & Experience: Bachelors Degree in MIS, Computer Science, OR relevant concentration preferred, with 2-3 years of experience; or 3 to 4 years of relevant and equivalent business or IT experience. Certifications: ITIL knowledge preferred, certification a plus. A+, Network+, Microsoft, Cisco, or other relevant technical certifications are also advantageous. Technical Knowledge: Working technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. Troubleshooting Skills: Hands-on software and hardware troubleshooting experience. Data Privacy: Knowledge of applicable data privacy practices and laws. Team Collaboration: Experience working within a team-oriented, collaborative environment. Decision Making: Makes evidence-based decisions using all available relevant data, understanding when to seek guidance. Business Focus: Continuously learns how the business operates and applies this understanding to improve service delivery. Continuous Improvement: Asks questions and takes actions to improve tasks or processes within his/her own scope of work. Collaboration: Collaborates effectively across functional, business, geographic, and cultural boundaries. Communication: Ensures written and oral communications are simple, clear, and audience-appropriate. Accountability: Takes responsibility for actions, results, and learning, demonstrating drive and self-motivation. Change Management: Supports and implements change within his/her area of work, engaging peers and stakeholders. Planning & Prioritizing: Leverages processes and systems to prioritize work that yields the most business value, remaining agile to adapt to changing circumstances. Physical Demands: Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. Lifting: Must occasionally lift/transport up to 50 pounds. Vision: Vision abilities required by this job include close vision. Work Environment: Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery. Travel: 20% travel required
04/24/2026
Full time
Job DescriptionJob Description Monday-Friday 8am-5pm (some flexibility in hours) The Role: This role provides technical support to the organization's internal users of computer applications, hardware, and network systems (e.g., PCs, servers, cloud services); deploys endpoint hardware and software products and services; answers questions regarding system procedures, online transactions, and systems status; collaborates with other teams within IT to restore service and identify problems; and maintains a troubleshooting tracking log ensuring timely resolution of problems. A key focus is on relationship building and developing a holistic understanding of site operations to enhance IT service delivery. Essential Functions: Monitor and Assist: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. Documentation: Prepare timely documentation of issue resolution in accordance with knowledge management practices. Deploy and Manage Hardware: Deploy computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune) and Apple Business Manager. Connectivity: Ensure connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. User Account Management: Manage end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. Troubleshooting: Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems with computers, input/output fleet, voice, and video equipment. Escalate incidents as necessary. Performance Analysis: Analyze the performance of supported devices, identify, and report common issues to the appropriate support groups. Collaborative Upgrades: Work with business partners and other IT support teams to schedule and perform software and hardware improvements, upgrades, reconfigurations, and/or purchases. End-User Support: Provide IT services for end users, including visitors within the assigned region. Security: Assist with resolving security-related issues, ensuring the integrity and security of enterprise data on host computers and during data transfer in accordance with business needs and industry best practices. Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. Project Coordination: Coordinate the implementation of desktop and server systems with other infrastructure and applications teams utilizing industry best practices to meet corporate objectives. Asset Management: Practice network asset management as per documented processes. Support Development Teams: Support application development teams throughout project lifecycles. Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: Education & Experience: Bachelors Degree in MIS, Computer Science, OR relevant concentration preferred, with 2-3 years of experience; or 3 to 4 years of relevant and equivalent business or IT experience. Certifications: ITIL knowledge preferred, certification a plus. A+, Network+, Microsoft, Cisco, or other relevant technical certifications are also advantageous. Technical Knowledge: Working technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. Troubleshooting Skills: Hands-on software and hardware troubleshooting experience. Data Privacy: Knowledge of applicable data privacy practices and laws. Team Collaboration: Experience working within a team-oriented, collaborative environment. Decision Making: Makes evidence-based decisions using all available relevant data, understanding when to seek guidance. Business Focus: Continuously learns how the business operates and applies this understanding to improve service delivery. Continuous Improvement: Asks questions and takes actions to improve tasks or processes within his/her own scope of work. Collaboration: Collaborates effectively across functional, business, geographic, and cultural boundaries. Communication: Ensures written and oral communications are simple, clear, and audience-appropriate. Accountability: Takes responsibility for actions, results, and learning, demonstrating drive and self-motivation. Change Management: Supports and implements change within his/her area of work, engaging peers and stakeholders. Planning & Prioritizing: Leverages processes and systems to prioritize work that yields the most business value, remaining agile to adapt to changing circumstances. Physical Demands: Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. Lifting: Must occasionally lift/transport up to 50 pounds. Vision: Vision abilities required by this job include close vision. Work Environment: Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery. Travel: 20% travel required
Job DescriptionJob Description The IT Rotational Program Associate is an entry-level position designed for recent graduates to develop foundational technical, business, and professional skills through a structured rotational program within the Information Technology organization. This role provides hands-on experience across multiple IT functions, enabling participants to gain broad exposure to systems, applications, infrastructure, and business processes while supporting Daikin's strategy to build a future-ready, agile IT workforce. The position emphasizes learning, collaboration, and skill development under the guidance of experienced IT professionals. Assignments are structured to build foundational skills and knowledge rather than independent ownership of complex systems Position Responsibilities may include, but are not limited to: • Participate in a structured IT Rotational Program consisting of planned rotations across multiple IT functions, typically every three months • Complete assigned projects and functional work within each rotation to support learning objectives and business needs • Follow the program curriculum and complete required learning activities, including workshops, online courses, evaluations, and on-the-job training • Adhere to overall program objectives and actively work toward achieving rotation-specific goals and learning outcomes • Learn and apply tools, systems, processes, and best practices relevant to each functional rotation • Collaborate with rotation managers, mentors, and team members to support project deliverables and operational activities • Demonstrate accountability for performance, learning progress, and successful completion of each rotation • Participate in regular feedback sessions, evaluations, and progress reviews throughout the program • Maintain required documentation related to work completed, learning progress, and rotation outcomes • Demonstrate adaptability, professionalism, and a continuous learning mindset while transitioning between rotations • Interacts with multiple IT teams and business stakeholders during rotations • Uphold Daikin's People-Centered Management values and teamwork principles • Perform other tasks as assigned Nature & Scope: • Works within well-defined instructions • Uses established procedures and works under supervision to perform assigned tasks • Work is closely supervised Knowledge & Skills: • Foundational understanding of information technology concepts, systems, and processes • Basic knowledge of operating systems, applications, and/or data concepts relevant to IT environments • Strong analytical and problem-solving skills • Effective written and verbal communication skills • Ability and willingness to learn new technologies, tools, and business processes • Exposure to application development, data analysis, infrastructure, cybersecurity, or IT support tools Experience: • 0-2 years of experience in an IT, technical, or systems-related role. Internship, co-op, or academic experience may be considered in lieu of formal work experience. Education/Certification: • Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field required. People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Assigned IT Manager or IT Rotational Program Sponsor, depending on rotation placement. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
04/24/2026
Full time
Job DescriptionJob Description The IT Rotational Program Associate is an entry-level position designed for recent graduates to develop foundational technical, business, and professional skills through a structured rotational program within the Information Technology organization. This role provides hands-on experience across multiple IT functions, enabling participants to gain broad exposure to systems, applications, infrastructure, and business processes while supporting Daikin's strategy to build a future-ready, agile IT workforce. The position emphasizes learning, collaboration, and skill development under the guidance of experienced IT professionals. Assignments are structured to build foundational skills and knowledge rather than independent ownership of complex systems Position Responsibilities may include, but are not limited to: • Participate in a structured IT Rotational Program consisting of planned rotations across multiple IT functions, typically every three months • Complete assigned projects and functional work within each rotation to support learning objectives and business needs • Follow the program curriculum and complete required learning activities, including workshops, online courses, evaluations, and on-the-job training • Adhere to overall program objectives and actively work toward achieving rotation-specific goals and learning outcomes • Learn and apply tools, systems, processes, and best practices relevant to each functional rotation • Collaborate with rotation managers, mentors, and team members to support project deliverables and operational activities • Demonstrate accountability for performance, learning progress, and successful completion of each rotation • Participate in regular feedback sessions, evaluations, and progress reviews throughout the program • Maintain required documentation related to work completed, learning progress, and rotation outcomes • Demonstrate adaptability, professionalism, and a continuous learning mindset while transitioning between rotations • Interacts with multiple IT teams and business stakeholders during rotations • Uphold Daikin's People-Centered Management values and teamwork principles • Perform other tasks as assigned Nature & Scope: • Works within well-defined instructions • Uses established procedures and works under supervision to perform assigned tasks • Work is closely supervised Knowledge & Skills: • Foundational understanding of information technology concepts, systems, and processes • Basic knowledge of operating systems, applications, and/or data concepts relevant to IT environments • Strong analytical and problem-solving skills • Effective written and verbal communication skills • Ability and willingness to learn new technologies, tools, and business processes • Exposure to application development, data analysis, infrastructure, cybersecurity, or IT support tools Experience: • 0-2 years of experience in an IT, technical, or systems-related role. Internship, co-op, or academic experience may be considered in lieu of formal work experience. Education/Certification: • Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field required. People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Assigned IT Manager or IT Rotational Program Sponsor, depending on rotation placement. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
Contact Government Services, LLC
Minneapolis, Minnesota
Job DescriptionJob DescriptionComputer Support TechnicianEmployment Type: Full-Time, Entry LevelDepartment: Information Technology As a CGS Computer Support Technician, you will provide a variety of direct assistance to USAO personnel, AUSAs, legal assistants, administrative staff, and other USAO staff. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Requires testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format, ensuring systems availability, functionality, integrity, and efficiency. Contractor may be granted administrative rights at the discretion of the USAO-MN.-Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools.-Provides customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.-Provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management and/or training-Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems-Performs assignments related to ensuring the confidentiality, integrity, security and availability of systems, networks and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc.-Assist in the planning, development and coordination of litigation support and case management service. Qualifications:- Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers. -Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.- Contractors should have the knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance, knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.- Completed atleast a high school education- Ability to work in office full time M-F- Ability to obtain a Public Trust security clearance - Be a United States Citizen Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
04/24/2026
Full time
Job DescriptionJob DescriptionComputer Support TechnicianEmployment Type: Full-Time, Entry LevelDepartment: Information Technology As a CGS Computer Support Technician, you will provide a variety of direct assistance to USAO personnel, AUSAs, legal assistants, administrative staff, and other USAO staff. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Requires testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format, ensuring systems availability, functionality, integrity, and efficiency. Contractor may be granted administrative rights at the discretion of the USAO-MN.-Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools.-Provides customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.-Provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management and/or training-Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems-Performs assignments related to ensuring the confidentiality, integrity, security and availability of systems, networks and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc.-Assist in the planning, development and coordination of litigation support and case management service. Qualifications:- Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers. -Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.- Contractors should have the knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance, knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.- Completed atleast a high school education- Ability to work in office full time M-F- Ability to obtain a Public Trust security clearance - Be a United States Citizen Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job DescriptionJob Description Work Arrangement This is a part time position at our Solana Beach Office as part of our Internship Program. Job Overview We are seeking a motivated, detail-oriented, part-time IT Intern who is looking to gain hands-on experience in a structured, enterprise IT environment while learning foundational IT operations processes. The IT Intern will support the team by following established procedures for device sanitization, asset tracking updates, documentation, and preparation of equipment for disposal or reassignment. In addition, the intern will gain hands-on experience assisting with workstation deployment activities, learning how to image and configure devices in a corporate environment. This includes supporting operating system deployment, baseline software installation, device enrollment, and performing quality checks prior to distribution to end users under the guidance of senior IT staff. The AEVEX Internship Program gives individuals who are early in their career the opportunity to gain valuable learning opportunities while discussing goals, evaluating performance and receiving regular feedback. Essential Functions Execute documented hardware decommissioning procedures, including secure data handling and asset record updates Assist with workstation imaging and configuration processes Prepare new and reissued equipment for deployment Maintain accurate documentation within ticketing and asset management systems Support IT team members with basic operational tasks as needed Ensure adherence to security, compliance, and organizational standards Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications Strong attention to detail and ability to follow documented procedures Basic understanding of computer hardware and operating systems Interest in pursuing a career in IT or cybersecurity Strong organizational skills and ability to work independently Reliable, professional, and comfortable handling technical equipment Education / Certifications High School Diploma Experience No prior experience required. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Frequently required repetitive movements of wrists, hands, and/or fingers For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance S. Citizenship required. AEVEX provides a reasonable range of compensation. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific location. The range of starting pay for this position is for the listed location only. Salary Range$20-$25 USD About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
04/24/2026
Full time
Job DescriptionJob Description Work Arrangement This is a part time position at our Solana Beach Office as part of our Internship Program. Job Overview We are seeking a motivated, detail-oriented, part-time IT Intern who is looking to gain hands-on experience in a structured, enterprise IT environment while learning foundational IT operations processes. The IT Intern will support the team by following established procedures for device sanitization, asset tracking updates, documentation, and preparation of equipment for disposal or reassignment. In addition, the intern will gain hands-on experience assisting with workstation deployment activities, learning how to image and configure devices in a corporate environment. This includes supporting operating system deployment, baseline software installation, device enrollment, and performing quality checks prior to distribution to end users under the guidance of senior IT staff. The AEVEX Internship Program gives individuals who are early in their career the opportunity to gain valuable learning opportunities while discussing goals, evaluating performance and receiving regular feedback. Essential Functions Execute documented hardware decommissioning procedures, including secure data handling and asset record updates Assist with workstation imaging and configuration processes Prepare new and reissued equipment for deployment Maintain accurate documentation within ticketing and asset management systems Support IT team members with basic operational tasks as needed Ensure adherence to security, compliance, and organizational standards Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications Strong attention to detail and ability to follow documented procedures Basic understanding of computer hardware and operating systems Interest in pursuing a career in IT or cybersecurity Strong organizational skills and ability to work independently Reliable, professional, and comfortable handling technical equipment Education / Certifications High School Diploma Experience No prior experience required. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Frequently required repetitive movements of wrists, hands, and/or fingers For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance S. Citizenship required. AEVEX provides a reasonable range of compensation. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific location. The range of starting pay for this position is for the listed location only. Salary Range$20-$25 USD About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Job DescriptionJob Description Title: Manager, Technology Location: Belmont Park (Elmont NY) Duration: Client full-time Position Summary We are hiring a Manager of Technology. The Manager of Technology reports directly to the Director of Technology. The Manager of Technology is responsible for overseeing the IT infrastructure and cybersecurity within the organization. This position will develop programs and services that will meet our technology goals by identifying, developing, selecting technologies, and managing key relationships with vendors and partners. The role will manage infrastructure oversight for core technical operations, including network operations/security, help desk, and procurement. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives. The candidate will also be a hands-on professional who enjoys rolling up his or her sleeves, working as part of a team, and jumping between disciplines to achieve goals. Essential Functions and Responsibilities Provide direction and support in the development and deployment of the organization's information technology infrastructure, with an emphasis on the systems that support internal operations. Collaborate with internal groups to achieve successful delivery and avoid/mitigate adverse outcomes. Define key reporting metrics to communicate deployment and network successes to the organization and executive management. Leverage technology to simplify staff user experience via applications and integrations. Work with leaders and end-users across disciplines to select appropriate technologies to meet core organizational needs. Lead configuration and deployment of enterprise tools shared across the org, including initial and ongoing support. Create and manage product and application inventory processes such that all technology leads have clear visibility into the applications used in other areas of the org. Actively communicate current issues, upcoming changes, etc. to staff in an easy-to-understand manner. Educate staff on best practices in their use of technologies. Develop and maintain support documents for use by all levels of support personnel, as well as end-user documentation. Keeping cybersecurity in front of mind lead users into best practices for safe sharing of information. Establish and monitor best practices for data security and sharing. Support, install, and configure technology for headquarters, remote offices, and remote employees. Respond to incoming support issues via phone, email, and the web while providing positive customer service experiences. Establish, maintain and monitor user-centric support practices. Serve as a point-of-contact with Managed Services Provider, delegating assignments to them as appropriate, overseeing projects, sharing accountability with them for successful outcomes. Actively participate in the Technology Steering Team. On-site event coverage as needed. Manage part-time technology staff for event support. Qualifications Bachelor's degree in Computer Science or Information Systems (or equivalent experience). Minimum of seven (7) years of progressive IT management. Experience leading a small-to-medium technology organization; multi-site IT operations environment preferred. Knowledge across multiple IT disciplines including, but not limited to hardware, software, data and device security, phone systems (mobile and on-premises), video teleconferencing, and connectivity (Mac and PC). Advanced support level knowledge of Windows & Mac OS and Microsoft 365. Advanced support level knowledge of Windows core infrastructure technologies including but not limited to: Active Directory, DNS, DHCP, NPS. Advanced support level knowledge of Cisco technologies, including, but not limited to routing, switching, wireless, VoIP, DNA center. Must have the ability to recognize problem areas, define solutions, and implement those solutions promptly. Able and willing to work non-traditional hours, including evenings and weekends as needed Company DescriptionALANS GROUP is a dynamic, growth-oriented boutique staffing solutions company with a competitive culture and a family of hard working, driven employees committed to help clients find perfect talented professionals. Our solutions and services in the Human Capital Management space includes Talent Management, Recruiting & Onboarding, Workforce Planning/Succession Planning, Performance Management/Training & Development and Contingent Workforce Management.Company DescriptionALANS GROUP is a dynamic, growth-oriented boutique staffing solutions company with a competitive culture and a family of hard working, driven employees committed to help clients find perfect talented professionals. Our solutions and services in the Human Capital Management space includes Talent Management, Recruiting & Onboarding, Workforce Planning/Succession Planning, Performance Management/Training & Development and Contingent Workforce Management.
04/24/2026
Full time
Job DescriptionJob Description Title: Manager, Technology Location: Belmont Park (Elmont NY) Duration: Client full-time Position Summary We are hiring a Manager of Technology. The Manager of Technology reports directly to the Director of Technology. The Manager of Technology is responsible for overseeing the IT infrastructure and cybersecurity within the organization. This position will develop programs and services that will meet our technology goals by identifying, developing, selecting technologies, and managing key relationships with vendors and partners. The role will manage infrastructure oversight for core technical operations, including network operations/security, help desk, and procurement. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives. The candidate will also be a hands-on professional who enjoys rolling up his or her sleeves, working as part of a team, and jumping between disciplines to achieve goals. Essential Functions and Responsibilities Provide direction and support in the development and deployment of the organization's information technology infrastructure, with an emphasis on the systems that support internal operations. Collaborate with internal groups to achieve successful delivery and avoid/mitigate adverse outcomes. Define key reporting metrics to communicate deployment and network successes to the organization and executive management. Leverage technology to simplify staff user experience via applications and integrations. Work with leaders and end-users across disciplines to select appropriate technologies to meet core organizational needs. Lead configuration and deployment of enterprise tools shared across the org, including initial and ongoing support. Create and manage product and application inventory processes such that all technology leads have clear visibility into the applications used in other areas of the org. Actively communicate current issues, upcoming changes, etc. to staff in an easy-to-understand manner. Educate staff on best practices in their use of technologies. Develop and maintain support documents for use by all levels of support personnel, as well as end-user documentation. Keeping cybersecurity in front of mind lead users into best practices for safe sharing of information. Establish and monitor best practices for data security and sharing. Support, install, and configure technology for headquarters, remote offices, and remote employees. Respond to incoming support issues via phone, email, and the web while providing positive customer service experiences. Establish, maintain and monitor user-centric support practices. Serve as a point-of-contact with Managed Services Provider, delegating assignments to them as appropriate, overseeing projects, sharing accountability with them for successful outcomes. Actively participate in the Technology Steering Team. On-site event coverage as needed. Manage part-time technology staff for event support. Qualifications Bachelor's degree in Computer Science or Information Systems (or equivalent experience). Minimum of seven (7) years of progressive IT management. Experience leading a small-to-medium technology organization; multi-site IT operations environment preferred. Knowledge across multiple IT disciplines including, but not limited to hardware, software, data and device security, phone systems (mobile and on-premises), video teleconferencing, and connectivity (Mac and PC). Advanced support level knowledge of Windows & Mac OS and Microsoft 365. Advanced support level knowledge of Windows core infrastructure technologies including but not limited to: Active Directory, DNS, DHCP, NPS. Advanced support level knowledge of Cisco technologies, including, but not limited to routing, switching, wireless, VoIP, DNA center. Must have the ability to recognize problem areas, define solutions, and implement those solutions promptly. Able and willing to work non-traditional hours, including evenings and weekends as needed Company DescriptionALANS GROUP is a dynamic, growth-oriented boutique staffing solutions company with a competitive culture and a family of hard working, driven employees committed to help clients find perfect talented professionals. Our solutions and services in the Human Capital Management space includes Talent Management, Recruiting & Onboarding, Workforce Planning/Succession Planning, Performance Management/Training & Development and Contingent Workforce Management.Company DescriptionALANS GROUP is a dynamic, growth-oriented boutique staffing solutions company with a competitive culture and a family of hard working, driven employees committed to help clients find perfect talented professionals. Our solutions and services in the Human Capital Management space includes Talent Management, Recruiting & Onboarding, Workforce Planning/Succession Planning, Performance Management/Training & Development and Contingent Workforce Management.
Job DescriptionJob DescriptionIT Systems & Operational Performance Administrator Position Summary: IT Systems & Operational Performance Administrator will support enterprise operational functions by supporting technology platforms, integrating data across systems, and delivering actionable performance insights across the property portfolio. This role bridges property operations, IT systems, and executive reporting to ensure accurate data, streamlined workflows, and consistent KPI visibility for leadership and asset owners. The ideal candidate combines strong operational curiosity of property management with experience in systems integration, reporting frameworks, and performance analytics. Operational Systems & Technology Support implementation, administration, and optimization of property management technology platforms (RealPage, Ring Central, Microsoft Suite, Cell Phone Administration, LMS platforms, ADP and others). Partner with internal team members and external vendors to maintain system reliability, security, integrations, and data integrity. Lead the IT setup for all onboardings and offboarding of internal employees Identify and implement process improvements that enhance operational efficiency and reporting accuracy. Procure necessary hardware and software to drive the day-to-day business IT Support: Break / Fix identification and resolution in a timely manner Troubleshoot site specific needs Partner with 3rd party vendors to sustainably solve IT related issues Data Integration & Reporting Design and maintain integrated data driven alerts, dashboards and reporting tools to drive operational efficiency. Compile and integrate data from property management, accounting, and operational systems. Maintain dashboards and recurring reports that track key operational and financial metrics. Support automation of reporting processes where possible to improve efficiency and data accuracy. Ensure consistency and accuracy of operational and financial data across platforms. Lead new property onboarding data organization and integration into RealPage Collaborate with cross functional team members to standardize company wide analytics Portfolio Performance: Establish and maintain standardized KPI frameworks across the property portfolio. Aggregate property-level metrics into executive roll-up dashboards for leadership and ownership reporting. Analyze performance trends and identify operational opportunities to improve NOI, occupancy, and expense management. Qualifications Bachelor's degree in Business, Information Systems, Data Analytics, Real Estate, or related field. 2-5 years of experience in data analysis, property management operations, IT support, or business analytics. Familiarity with property management, specifically RealPage strongly preferred . Other platforms such as Yardi, AppFolio, MRI, or Entrata valuable Experience with data analysis and reporting tools such as Excel, Power BI, Tableau, or similar platforms. Strong analytical and problem-solving skills with attention to detail. Demonstrated willingness to learn and grow Role Progression and Career Outlook IT / Ops Administrator Senior IT / Ops Administrator IT / Ops Project Lead
04/24/2026
Full time
Job DescriptionJob DescriptionIT Systems & Operational Performance Administrator Position Summary: IT Systems & Operational Performance Administrator will support enterprise operational functions by supporting technology platforms, integrating data across systems, and delivering actionable performance insights across the property portfolio. This role bridges property operations, IT systems, and executive reporting to ensure accurate data, streamlined workflows, and consistent KPI visibility for leadership and asset owners. The ideal candidate combines strong operational curiosity of property management with experience in systems integration, reporting frameworks, and performance analytics. Operational Systems & Technology Support implementation, administration, and optimization of property management technology platforms (RealPage, Ring Central, Microsoft Suite, Cell Phone Administration, LMS platforms, ADP and others). Partner with internal team members and external vendors to maintain system reliability, security, integrations, and data integrity. Lead the IT setup for all onboardings and offboarding of internal employees Identify and implement process improvements that enhance operational efficiency and reporting accuracy. Procure necessary hardware and software to drive the day-to-day business IT Support: Break / Fix identification and resolution in a timely manner Troubleshoot site specific needs Partner with 3rd party vendors to sustainably solve IT related issues Data Integration & Reporting Design and maintain integrated data driven alerts, dashboards and reporting tools to drive operational efficiency. Compile and integrate data from property management, accounting, and operational systems. Maintain dashboards and recurring reports that track key operational and financial metrics. Support automation of reporting processes where possible to improve efficiency and data accuracy. Ensure consistency and accuracy of operational and financial data across platforms. Lead new property onboarding data organization and integration into RealPage Collaborate with cross functional team members to standardize company wide analytics Portfolio Performance: Establish and maintain standardized KPI frameworks across the property portfolio. Aggregate property-level metrics into executive roll-up dashboards for leadership and ownership reporting. Analyze performance trends and identify operational opportunities to improve NOI, occupancy, and expense management. Qualifications Bachelor's degree in Business, Information Systems, Data Analytics, Real Estate, or related field. 2-5 years of experience in data analysis, property management operations, IT support, or business analytics. Familiarity with property management, specifically RealPage strongly preferred . Other platforms such as Yardi, AppFolio, MRI, or Entrata valuable Experience with data analysis and reporting tools such as Excel, Power BI, Tableau, or similar platforms. Strong analytical and problem-solving skills with attention to detail. Demonstrated willingness to learn and grow Role Progression and Career Outlook IT / Ops Administrator Senior IT / Ops Administrator IT / Ops Project Lead
Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Job Description Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS team. Must be a US citizen with an active secret clearance IAT Level II certification equivalent or higher required Non-remote (relocation incentive available) In this role, the PC Support Technician will directly support the mission-critical operations of the U.S. Army Corrections Command by maintaining secure, reliable, and compliant IT systems in a high security environment. This position plays a vital role in ensuring operational readiness, data integrity, and uninterrupted access to technology supporting Army law enforcement and corrections functions. The PC Support Technician will provide IT support, troubleshooting hardware and software issues while ensuring systems remain reliable, secure, and aligned with organizational IT standards. Join a diverse team within an industry leading organization that values innovation, technical excellence, and employee development. At Link Solutions, you will support critical national defense initiatives through high impact civilian IT services while benefiting from opportunities for career advancement and continuous professional growth. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen with an active secret clearance IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Technician role or relevant field. Experience installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
04/24/2026
Full time
Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Job Description Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS team. Must be a US citizen with an active secret clearance IAT Level II certification equivalent or higher required Non-remote (relocation incentive available) In this role, the PC Support Technician will directly support the mission-critical operations of the U.S. Army Corrections Command by maintaining secure, reliable, and compliant IT systems in a high security environment. This position plays a vital role in ensuring operational readiness, data integrity, and uninterrupted access to technology supporting Army law enforcement and corrections functions. The PC Support Technician will provide IT support, troubleshooting hardware and software issues while ensuring systems remain reliable, secure, and aligned with organizational IT standards. Join a diverse team within an industry leading organization that values innovation, technical excellence, and employee development. At Link Solutions, you will support critical national defense initiatives through high impact civilian IT services while benefiting from opportunities for career advancement and continuous professional growth. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen with an active secret clearance IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Technician role or relevant field. Experience installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Atria Physician Practice New York PC
Palm Beach, Florida
Job DescriptionJob Description About Atria: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. ROLE Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees. With regard to corporate IT systems, the IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality. With regard to clinical IT systems, the IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices. The IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory, provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles. This role will report to the Chief Information Officer as part of the Product & Technology organization. ESSENTIAL FUNCTIONS Support "help desk" function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices Support IT and AV within Atria's healthcare clinic including hospitality-led member suites User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ), Imaging (Ambra, Syngo, ), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data Onsite printers, fax, scanners, and ongoing maintenance where required Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc. Continually identify opportunities to optimize budget for IT Support onsite and remote troubleshooting through diagnostic techniques Provide end user training as needed Maintain asset inventory across end user and organizational assets Provide timely and accurate updates on IT risks, issues, resolutions and expenditures Requirements BSc/BA in IT or Computer Science or relevant field preferred Minimum of 3 - 5 years' experience in a IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech Experience with new office setup across networking, devices, and infrastructure Vendor management with demonstrated ability to drive vendor's customer service and cost terms Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses Ability to diagnose and resolve technical issues across all areas of responsibility Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti) Proficiency in English, spoken and written, and proactive communication skills Commitment to high quality customer service akin to luxury service brands Organized and detail oriented Thrives a fast-paced start-up environment with changing requirements and uncertain work hours On site in Palm Beach Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire OneMedical membership for employees & dependents giving access to 24/7 virtual care Fertility & family planning Company-covered preventive health screenings through partner hospitals (Calcium score) Fitness Perks including Wellhub + 401k contributions and 4% match starting after 6 months Flexible Time Off Continuing medical education (CME) and CEU support for professional licensure Time to give back and make an impact in underserved communities
04/24/2026
Full time
Job DescriptionJob Description About Atria: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. ROLE Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees. With regard to corporate IT systems, the IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality. With regard to clinical IT systems, the IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices. The IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory, provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles. This role will report to the Chief Information Officer as part of the Product & Technology organization. ESSENTIAL FUNCTIONS Support "help desk" function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices Support IT and AV within Atria's healthcare clinic including hospitality-led member suites User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ), Imaging (Ambra, Syngo, ), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data Onsite printers, fax, scanners, and ongoing maintenance where required Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc. Continually identify opportunities to optimize budget for IT Support onsite and remote troubleshooting through diagnostic techniques Provide end user training as needed Maintain asset inventory across end user and organizational assets Provide timely and accurate updates on IT risks, issues, resolutions and expenditures Requirements BSc/BA in IT or Computer Science or relevant field preferred Minimum of 3 - 5 years' experience in a IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech Experience with new office setup across networking, devices, and infrastructure Vendor management with demonstrated ability to drive vendor's customer service and cost terms Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses Ability to diagnose and resolve technical issues across all areas of responsibility Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti) Proficiency in English, spoken and written, and proactive communication skills Commitment to high quality customer service akin to luxury service brands Organized and detail oriented Thrives a fast-paced start-up environment with changing requirements and uncertain work hours On site in Palm Beach Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire OneMedical membership for employees & dependents giving access to 24/7 virtual care Fertility & family planning Company-covered preventive health screenings through partner hospitals (Calcium score) Fitness Perks including Wellhub + 401k contributions and 4% match starting after 6 months Flexible Time Off Continuing medical education (CME) and CEU support for professional licensure Time to give back and make an impact in underserved communities
Job DescriptionJob Description Join BKF Engineers as a 2026 IT Intern! This internship offers an exciting opportunity to gain hands-on experience supporting information technology operations at BKF! You will work alongside experienced IT professionals, assisting with technical support, system maintenance, and IT projects, while developing valuable skills in a collaborative and professional environment. The internship schedule is anticipated to be 40 hours per week during the summer. Key Responsibilities: Assist the IT Help Desk team in providing technical support to end-users. Troubleshoot hardware, software, and network issues under supervision. Help with installation, configuration, and maintenance of computer systems and peripherals. Support IT projects such as software deployments, upgrades, and system testing. Maintain and update IT documentation and asset inventories. Participate in learning opportunities and collaborate with IT staff on various tasks. Follow established IT policies and procedures to ensure security and efficiency. Other projects and tasks as needed. Requirements Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic knowledge of computer hardware, software, and networking principles. Familiarity with Windows operating systems and Microsoft Office applications. Strong problem-solving abilities and eagerness to learn new technologies. Good communication skills and ability to work well in a team environment. Self-motivated, reliable, and detail-oriented. Benefits The typical base salary range for this position is $22.00- $27.00 per hour and may vary depending upon skills, experience, education, and geographical location. This is an hourly position paid bi-weekly. This is a temporary position with an anticipated duration of three months. Benefits will not be available for this position beyond those required in the state of California. BKF Engineers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BKF Engineers does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited submittals are done at the risk of the recruiter.
04/24/2026
Full time
Job DescriptionJob Description Join BKF Engineers as a 2026 IT Intern! This internship offers an exciting opportunity to gain hands-on experience supporting information technology operations at BKF! You will work alongside experienced IT professionals, assisting with technical support, system maintenance, and IT projects, while developing valuable skills in a collaborative and professional environment. The internship schedule is anticipated to be 40 hours per week during the summer. Key Responsibilities: Assist the IT Help Desk team in providing technical support to end-users. Troubleshoot hardware, software, and network issues under supervision. Help with installation, configuration, and maintenance of computer systems and peripherals. Support IT projects such as software deployments, upgrades, and system testing. Maintain and update IT documentation and asset inventories. Participate in learning opportunities and collaborate with IT staff on various tasks. Follow established IT policies and procedures to ensure security and efficiency. Other projects and tasks as needed. Requirements Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic knowledge of computer hardware, software, and networking principles. Familiarity with Windows operating systems and Microsoft Office applications. Strong problem-solving abilities and eagerness to learn new technologies. Good communication skills and ability to work well in a team environment. Self-motivated, reliable, and detail-oriented. Benefits The typical base salary range for this position is $22.00- $27.00 per hour and may vary depending upon skills, experience, education, and geographical location. This is an hourly position paid bi-weekly. This is a temporary position with an anticipated duration of three months. Benefits will not be available for this position beyond those required in the state of California. BKF Engineers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BKF Engineers does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited submittals are done at the risk of the recruiter.
Job DescriptionJob Description STR is hiring a Senior Reverse Engineer who has a passion for research and analysis of vulnerabilities in cyber physical systems. Work must be performed onsite. What you'll do: Reverse engineering complex software or firmware targets, ranging from typical Windows/Linux binaries to embedded firmware running non-traditional computer architectures and operating systems Developing and applying automated reverse engineering and binary analysis tools to characterize protocols, interfaces, and functionality of target systems Working in multi-discipline teams to develop innovative offensive cyber solutions to challenging problems from a wide variety of technologies Performing vulnerability weaponization, exploit development, payload development, and exploit mitigation on a variety of challenging targets Documenting, demonstrating, and presenting research Solving real world problems that have an impact on national security Who you are: This position requires the ability to obtain an Active Top Secret (TS) security clearance, for which U.S. citizenship is needed by the U.S. Government Bachelors Degree in Computer Science, Computer Engineering, Cybersecurity or related field plus a minimum of 5 years relevant experience (MS or PhD with equivalent work experience may also be considered) Experience with binary analysis of software/firmware Experience with disassembly tools, such as IDA Pro, Binary Ninja, or Ghidra Proficiency in one or more programming languages: C/C++, Python, etc. Proficiency in one or more Assembly Languages: x86, ARM, etc. General understanding of reverse engineering fundamentals: memory layout, calling conventions, etc. Nice to haves: Vulnerability research and analysis Knowledge of weaponizing discovered vulnerabilities into exploits Implant or software patch development Familiarity with binary emulation or vulnerability research, including tools such as QEMU or AFL Experience with DSP architectures, such as Texas Instruments, STMicroelectronics, NXP, or Analog Devices. Knowledge of operating system internals including memory/process/thread management Embedded systems or firmware analysis Experience development custom emulation tools to enable dynamic analysis Disassembler/decompiler module development Experience analyzing and reconstructing code/data flow Automated reverse engineering or software analysis tool development Experience debugging software without source code Knowledge of binary file structures and formats Experience analyzing protocols or message structures Knowledge of anti-reverse engineering techniques Knowledge of intrusion detection and anti-malware systems and techniques Pay Information Full-Time Salary Range: $134,000 - $184,000 The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us. STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer. STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit for more info. STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws. If you need a reasonable accommodation for any portion of the employment process, email us at and provide your contact info. Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
04/24/2026
Full time
Job DescriptionJob Description STR is hiring a Senior Reverse Engineer who has a passion for research and analysis of vulnerabilities in cyber physical systems. Work must be performed onsite. What you'll do: Reverse engineering complex software or firmware targets, ranging from typical Windows/Linux binaries to embedded firmware running non-traditional computer architectures and operating systems Developing and applying automated reverse engineering and binary analysis tools to characterize protocols, interfaces, and functionality of target systems Working in multi-discipline teams to develop innovative offensive cyber solutions to challenging problems from a wide variety of technologies Performing vulnerability weaponization, exploit development, payload development, and exploit mitigation on a variety of challenging targets Documenting, demonstrating, and presenting research Solving real world problems that have an impact on national security Who you are: This position requires the ability to obtain an Active Top Secret (TS) security clearance, for which U.S. citizenship is needed by the U.S. Government Bachelors Degree in Computer Science, Computer Engineering, Cybersecurity or related field plus a minimum of 5 years relevant experience (MS or PhD with equivalent work experience may also be considered) Experience with binary analysis of software/firmware Experience with disassembly tools, such as IDA Pro, Binary Ninja, or Ghidra Proficiency in one or more programming languages: C/C++, Python, etc. Proficiency in one or more Assembly Languages: x86, ARM, etc. General understanding of reverse engineering fundamentals: memory layout, calling conventions, etc. Nice to haves: Vulnerability research and analysis Knowledge of weaponizing discovered vulnerabilities into exploits Implant or software patch development Familiarity with binary emulation or vulnerability research, including tools such as QEMU or AFL Experience with DSP architectures, such as Texas Instruments, STMicroelectronics, NXP, or Analog Devices. Knowledge of operating system internals including memory/process/thread management Embedded systems or firmware analysis Experience development custom emulation tools to enable dynamic analysis Disassembler/decompiler module development Experience analyzing and reconstructing code/data flow Automated reverse engineering or software analysis tool development Experience debugging software without source code Knowledge of binary file structures and formats Experience analyzing protocols or message structures Knowledge of anti-reverse engineering techniques Knowledge of intrusion detection and anti-malware systems and techniques Pay Information Full-Time Salary Range: $134,000 - $184,000 The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us. STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer. STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit for more info. STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws. If you need a reasonable accommodation for any portion of the employment process, email us at and provide your contact info. Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
Job DescriptionJob Description Join our team in support of NASA on the Kennedy Exploration Ground Systems (EGS) Program (LX) Support Services Contract Three (KLXS III) contract. Under this contract, ARES provides engineering and technical services, program and business management support services and administrative support services to the EGS Program. The contract also includes support for ground systems and spaceflight systems planning and design; project management and integration; operations integration and analysis; technical requirements development, management, and compliance; cost, risk, information, and configuration management; and schedule integration and analysis. Position Summary: Information Technology Specialist The Information Technology (I.T.) Specialist is a key member of NASA's Exploration Ground Systems (EGS) Program Planning & Control Team at Kennedy Space Center, Florida on the KLXS II Contract. The I.T. Specialist will serve as a technical expert for the development, implementation, management, and support of systems and networks. Key Responsibilities Plan and carry out complex assignments and develop new methods and approaches in a wide variety of I.T. specialties. Evaluate new and enhanced approaches to delivering I.T. services; test and optimize the functionality of systems, networks, and data and define technical requirements. Lead Software or I.T. special projects from start to finish (e.g., touchscreens, gaming kiosks). Skills within each of the following I.T. areas: Office Automation; I.T. Security Products and Services; I.T. Project Development; I.T. Infrastructure/Facility Management Services; and I.T. Property Management Services. Office Automation- Assist in the development, maintenance, and communication of the I.T. processes. I.T. for Data Management (DM) - Provide the structuring of and access to data within contractor developed systems/tools based; Provide expertise in defining and executing methodologies that access the data residing within contractor developed/provided I.T. systems. I.T. Security Management - Maintain a knowledge base of security issues, problems, and resolutions for customer I.T. systems. I.T. Infrastructure/Facility Management - Provide integration and coordination for video teleconferences in customer meetings and request I.T.-related meeting support services such as teleconferences, WebEx and ViTS meetings. I.T. Property Management - Act as the customer I.T. property custodian, maintain customer I.T. inventory, the shared equipment pool, and track the shared hardware/software equipment pool; Coordinate repairs with KSC I.T. and Institutional Contracts (e.g., BOSS, AEGIS, NEST) I.T. point of contact (POC) for EGS - Determine needs for new seats and ordering them and de-subscribing them when no longer needed; Validate monthly paid I.T. services; attend meetings as EGS I.T. POC representative; Raise any concerns regarding NEST seats, procedures or functions to the proper teams in I.T. On-boarding and Off-boarding - Help new employees, both KLXS II and NASA, get up and running with their I.T. equipment, phone service established, printers mapped, etc.; Assist with out-processing KLXS II employees and collect I.T. assets at off-boarding exit interview. I.T. Asset Control - Procure and coordinate tagging of new equipment and assets as needed by project teams; Purchasing clearinghouse - Verify budgeting & management properly clears request, locate best price, process any required waivers; Internally tag and monitor movement of headsets, monitors and equipment to ensure assets are properly accounted for. Required Skills Bachelor of Arts or Science and a minimum 4 years of related experience. Knowledge of I.T. principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; I.T. security principles and methods. Knowledge of Commercial of the Shelf (COTS) products, Internet technologies and/or emerging information technologies. Highly proficient computer skills - ability to install software and/or hardware, navigate and/or assist. Good interpersonal and communication skills with the ability to build effective working relationships; ability to facilitate teams and problem solve Strong data analytical and problem-solving skills Attention to detail, efficient organizational skills, and demonstrated follow-through on deliverables. Ability to frequently interact with customers and/or other team members. Ability to work independently. Desired Skills NASA experience a plus. Project management experience. Experience with leading projects. ARES Benefits: ARES offers a competitive compensation and benefit package. Full time employees may participate in: Medical Insurance Dental Insurance Vision Insurance HSA/FSA Accounts Life & Disability Insurance Critical Illness & Accident Insurance 401(k) Plan Paid Time Off & Holidays ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a).
04/24/2026
Full time
Job DescriptionJob Description Join our team in support of NASA on the Kennedy Exploration Ground Systems (EGS) Program (LX) Support Services Contract Three (KLXS III) contract. Under this contract, ARES provides engineering and technical services, program and business management support services and administrative support services to the EGS Program. The contract also includes support for ground systems and spaceflight systems planning and design; project management and integration; operations integration and analysis; technical requirements development, management, and compliance; cost, risk, information, and configuration management; and schedule integration and analysis. Position Summary: Information Technology Specialist The Information Technology (I.T.) Specialist is a key member of NASA's Exploration Ground Systems (EGS) Program Planning & Control Team at Kennedy Space Center, Florida on the KLXS II Contract. The I.T. Specialist will serve as a technical expert for the development, implementation, management, and support of systems and networks. Key Responsibilities Plan and carry out complex assignments and develop new methods and approaches in a wide variety of I.T. specialties. Evaluate new and enhanced approaches to delivering I.T. services; test and optimize the functionality of systems, networks, and data and define technical requirements. Lead Software or I.T. special projects from start to finish (e.g., touchscreens, gaming kiosks). Skills within each of the following I.T. areas: Office Automation; I.T. Security Products and Services; I.T. Project Development; I.T. Infrastructure/Facility Management Services; and I.T. Property Management Services. Office Automation- Assist in the development, maintenance, and communication of the I.T. processes. I.T. for Data Management (DM) - Provide the structuring of and access to data within contractor developed systems/tools based; Provide expertise in defining and executing methodologies that access the data residing within contractor developed/provided I.T. systems. I.T. Security Management - Maintain a knowledge base of security issues, problems, and resolutions for customer I.T. systems. I.T. Infrastructure/Facility Management - Provide integration and coordination for video teleconferences in customer meetings and request I.T.-related meeting support services such as teleconferences, WebEx and ViTS meetings. I.T. Property Management - Act as the customer I.T. property custodian, maintain customer I.T. inventory, the shared equipment pool, and track the shared hardware/software equipment pool; Coordinate repairs with KSC I.T. and Institutional Contracts (e.g., BOSS, AEGIS, NEST) I.T. point of contact (POC) for EGS - Determine needs for new seats and ordering them and de-subscribing them when no longer needed; Validate monthly paid I.T. services; attend meetings as EGS I.T. POC representative; Raise any concerns regarding NEST seats, procedures or functions to the proper teams in I.T. On-boarding and Off-boarding - Help new employees, both KLXS II and NASA, get up and running with their I.T. equipment, phone service established, printers mapped, etc.; Assist with out-processing KLXS II employees and collect I.T. assets at off-boarding exit interview. I.T. Asset Control - Procure and coordinate tagging of new equipment and assets as needed by project teams; Purchasing clearinghouse - Verify budgeting & management properly clears request, locate best price, process any required waivers; Internally tag and monitor movement of headsets, monitors and equipment to ensure assets are properly accounted for. Required Skills Bachelor of Arts or Science and a minimum 4 years of related experience. Knowledge of I.T. principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; I.T. security principles and methods. Knowledge of Commercial of the Shelf (COTS) products, Internet technologies and/or emerging information technologies. Highly proficient computer skills - ability to install software and/or hardware, navigate and/or assist. Good interpersonal and communication skills with the ability to build effective working relationships; ability to facilitate teams and problem solve Strong data analytical and problem-solving skills Attention to detail, efficient organizational skills, and demonstrated follow-through on deliverables. Ability to frequently interact with customers and/or other team members. Ability to work independently. Desired Skills NASA experience a plus. Project management experience. Experience with leading projects. ARES Benefits: ARES offers a competitive compensation and benefit package. Full time employees may participate in: Medical Insurance Dental Insurance Vision Insurance HSA/FSA Accounts Life & Disability Insurance Critical Illness & Accident Insurance 401(k) Plan Paid Time Off & Holidays ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a).
Job DescriptionJob Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Cyber Incident Response Associate Attorney position in our Indianapolis Office. This position offers a flexible, hybrid working arrangement. The Position Key Responsibilities: Incident response for cybersecurity and data privacy incidents Analysis of state, federal, and international data breach and privacy laws Drafting legal notices of a data breach to individuals and regulators Responding to regulatory investigations arising out of a data breach Oversight of forensics investigations Oversight of third party vendors for e-Discovery, data mining, and notice projects Advising clients on legal notification obligations under State/Federal laws Drafting breach notification letters to individuals and State/Federal Regulators Drafting Crisis Communications for clients Responding to inquiries and investigations by State/Federal Regulators Interfacing with clients, including senior management and IT staff Drafting reports to insurance carriers and clients Preparing legal budgets Qualifications JD from an accredited Law School Must be admitted to Bar in good standing 3+ years legal experience 3+ years of experience in data privacy and security, with particular focus on data breach and incident response Strong knowledge of data breach and privacy laws (State Laws, HIPAA, GLBA, FERPA, CCPA, GDPR, etc.) IT or technical background a plus Excellent research, writing, and communication skills (Lexis and Westlaw) Ability to work in a fast-paced environment Team player Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at .Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.
04/24/2026
Full time
Job DescriptionJob Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Cyber Incident Response Associate Attorney position in our Indianapolis Office. This position offers a flexible, hybrid working arrangement. The Position Key Responsibilities: Incident response for cybersecurity and data privacy incidents Analysis of state, federal, and international data breach and privacy laws Drafting legal notices of a data breach to individuals and regulators Responding to regulatory investigations arising out of a data breach Oversight of forensics investigations Oversight of third party vendors for e-Discovery, data mining, and notice projects Advising clients on legal notification obligations under State/Federal laws Drafting breach notification letters to individuals and State/Federal Regulators Drafting Crisis Communications for clients Responding to inquiries and investigations by State/Federal Regulators Interfacing with clients, including senior management and IT staff Drafting reports to insurance carriers and clients Preparing legal budgets Qualifications JD from an accredited Law School Must be admitted to Bar in good standing 3+ years legal experience 3+ years of experience in data privacy and security, with particular focus on data breach and incident response Strong knowledge of data breach and privacy laws (State Laws, HIPAA, GLBA, FERPA, CCPA, GDPR, etc.) IT or technical background a plus Excellent research, writing, and communication skills (Lexis and Westlaw) Ability to work in a fast-paced environment Team player Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at .Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.
Robles Management, LLC d/b/a Mega Wine and Spirits & Crown
Miami, Florida
Job DescriptionJob DescriptionBenefits: 401(k) matching Bonus based on performance Company car Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance IT Technician Full TimeJob Summary We are seeking a reliable and hands-on IT Technician to support and maintain the technology infrastructure across our retail stores, warehouse, and corporate office. This role is responsible for ensuring all systemsincluding POS, network, security cameras, and devicesare fully operational, secure, and optimized for daily business operations. The ideal candidate is proactive, organized, and capable of troubleshooting issues quickly across multiple locations. Key Responsibilities Technical Support & Maintenance Provide day-to-day IT support for stores, warehouse, and office staff Troubleshoot hardware, software, and network issues in real time Install, configure, and maintain computers, iPads, printers, and mobile devices Support Lightspeed POS systems and related integrations Network & Systems Management Monitor and maintain internet connectivity (Comcast primary / AT&T backup) Configure and manage routers, firewalls, and Wi-Fi networks Ensure system uptime across all locations Security & Surveillance Install and maintain camera systems, alarms, and security devices Respond to alarm alerts and system failures Coordinate with vendors for advanced security support when needed Store & Warehouse Support Support POS terminals, receipt printers, barcode scanners, and cash drawers Assist with new store setups, relocations, and system upgrades Ensure all technology is operational before store opening Software & Systems Integration Assist with integrations between: POS (Lightspeed) Accounting (QuickBooks) Payroll (ADP) CRM (HubSpot) Support internal dashboards and reporting tools Preventive Maintenance Perform routine system checks across all locations Maintain IT inventory (devices, cables, equipment) Document issues, resolutions, and system configurations Qualifications Proven experience as an IT Technician or similar role Strong knowledge of: Networking (routers, firewalls, Wi-Fi) POS systems (preferably retail environments) Windows, iOS, and mobile device management Experience with security camera systems and low-voltage installations Basic understanding of cloud systems and integrations Ability to troubleshoot quickly and independently Skills & Competencies Strong problem-solving and troubleshooting skills High attention to detail and organization Ability to work under pressure and handle urgent issues Excellent communication and teamwork Self-motivated with a hands-on mindset Work Schedule Full-Time Monday to Friday: 8:00 AM 6:00 PM Saturday availability as needed (on-call or scheduled) On-call support for urgent store issues Compensation & Benefits Competitive annual salary (based on experience) Health, dental, and vision insurance Paid time off (PTO) Career growth opportunities within a growing company Company-provided tools and equipment Work Environment Multi-location support (stores, warehouse, office) Combination of on-site and travel between locations Fast-paced retail environment with real-time problem solving Ideal Candidate Profile This role is perfect for someone who: Likes being hands-on and solving problems in the field Can manage multiple locations and systems at once Understands the importance of uptime in retail operations Is comfortable working independently with accountability
04/24/2026
Full time
Job DescriptionJob DescriptionBenefits: 401(k) matching Bonus based on performance Company car Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance IT Technician Full TimeJob Summary We are seeking a reliable and hands-on IT Technician to support and maintain the technology infrastructure across our retail stores, warehouse, and corporate office. This role is responsible for ensuring all systemsincluding POS, network, security cameras, and devicesare fully operational, secure, and optimized for daily business operations. The ideal candidate is proactive, organized, and capable of troubleshooting issues quickly across multiple locations. Key Responsibilities Technical Support & Maintenance Provide day-to-day IT support for stores, warehouse, and office staff Troubleshoot hardware, software, and network issues in real time Install, configure, and maintain computers, iPads, printers, and mobile devices Support Lightspeed POS systems and related integrations Network & Systems Management Monitor and maintain internet connectivity (Comcast primary / AT&T backup) Configure and manage routers, firewalls, and Wi-Fi networks Ensure system uptime across all locations Security & Surveillance Install and maintain camera systems, alarms, and security devices Respond to alarm alerts and system failures Coordinate with vendors for advanced security support when needed Store & Warehouse Support Support POS terminals, receipt printers, barcode scanners, and cash drawers Assist with new store setups, relocations, and system upgrades Ensure all technology is operational before store opening Software & Systems Integration Assist with integrations between: POS (Lightspeed) Accounting (QuickBooks) Payroll (ADP) CRM (HubSpot) Support internal dashboards and reporting tools Preventive Maintenance Perform routine system checks across all locations Maintain IT inventory (devices, cables, equipment) Document issues, resolutions, and system configurations Qualifications Proven experience as an IT Technician or similar role Strong knowledge of: Networking (routers, firewalls, Wi-Fi) POS systems (preferably retail environments) Windows, iOS, and mobile device management Experience with security camera systems and low-voltage installations Basic understanding of cloud systems and integrations Ability to troubleshoot quickly and independently Skills & Competencies Strong problem-solving and troubleshooting skills High attention to detail and organization Ability to work under pressure and handle urgent issues Excellent communication and teamwork Self-motivated with a hands-on mindset Work Schedule Full-Time Monday to Friday: 8:00 AM 6:00 PM Saturday availability as needed (on-call or scheduled) On-call support for urgent store issues Compensation & Benefits Competitive annual salary (based on experience) Health, dental, and vision insurance Paid time off (PTO) Career growth opportunities within a growing company Company-provided tools and equipment Work Environment Multi-location support (stores, warehouse, office) Combination of on-site and travel between locations Fast-paced retail environment with real-time problem solving Ideal Candidate Profile This role is perfect for someone who: Likes being hands-on and solving problems in the field Can manage multiple locations and systems at once Understands the importance of uptime in retail operations Is comfortable working independently with accountability
Job DescriptionJob DescriptionSalary: Helpdesk Technician I-II Montgomery, Alabama Job Title: Helpdesk Technician I-II Location: Maxwell AFB, Gunter Annex, Montgomery, AL Field Assistance Service (FAS) Program Must have an ACTIVE Secret-Level clearance Overview 3 Squared Technology Group is seeking a highly qualified Help Desk Technicians to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL. The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to fill a myriad of different positions within the FAS Team. These positions will include Team Leads, Shift Leads, Trainers, Technicians and Managers. FAS Team members will be expected to work to support 24-hour operations including day, swing and mid shift work schedules. RequiredQualifications: Associate degree preferred, or the equivalent combination of education, technical certifications, or training or work experience. 2-4 Years of telephone customer service or help desk experience. Familiar with Ticketing Software (i.e. Remedy). Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software. Excellent communication, business analytical and problem-solving/trouble shooting skills. Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally. Strong English language skills (both written and verbal). Willing to work overtime, holidays and weekends when necessary. Must be a US Citizen, and currently possess an ACTIVE Secret-Level clearance and ability to maintain such clearance. Experience with one or more of the following programs is desired: Automated Civil Engineer System (ACES) Air Force Equal Opportunity Network (AF EONET) Aviation Resources Management System (ARMS) Cargo Movement Operations System (CMOS) Logistics Module (LOGMOD) Online Vehicle Interactive Management System (OLVIMS) Air Force Way (AFWay) Air Force Portal Essential duties and responsibilities include, but are not limited to: Provide help desk support for all supported applications via phone/email. Serve as the initial contact for reporting technical issues and answering questions regarding field user issues. Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. Effectively implement the steps found in available resources by following the instructions to resolve field user issues. Escalate unresolved issues to Team Leads. Clearly and thoroughly document requests for assistance in ticket management system, and track incidents through to resolution/escalation (per client guidelines). Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Maintain current knowledge of relevant technologies as assigned. Additional responsibilities as assigned by management. Provide guidance and work mentorship to less-experienced technicians. Additional Information: Must obtain and maintain a Secret level security clearance Must maintain DOD 8570 required certification, CompTIA Security+ or equivalent Must be able to work onsite as needed at government or contractor facility locations Must be compliant with DOD vaccination policies Company Benefits: Competitive health care package, vision, and dental, training expense, competitive PTO and Holidays. 3 Squared Technology Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
04/24/2026
Full time
Job DescriptionJob DescriptionSalary: Helpdesk Technician I-II Montgomery, Alabama Job Title: Helpdesk Technician I-II Location: Maxwell AFB, Gunter Annex, Montgomery, AL Field Assistance Service (FAS) Program Must have an ACTIVE Secret-Level clearance Overview 3 Squared Technology Group is seeking a highly qualified Help Desk Technicians to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL. The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to fill a myriad of different positions within the FAS Team. These positions will include Team Leads, Shift Leads, Trainers, Technicians and Managers. FAS Team members will be expected to work to support 24-hour operations including day, swing and mid shift work schedules. RequiredQualifications: Associate degree preferred, or the equivalent combination of education, technical certifications, or training or work experience. 2-4 Years of telephone customer service or help desk experience. Familiar with Ticketing Software (i.e. Remedy). Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software. Excellent communication, business analytical and problem-solving/trouble shooting skills. Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally. Strong English language skills (both written and verbal). Willing to work overtime, holidays and weekends when necessary. Must be a US Citizen, and currently possess an ACTIVE Secret-Level clearance and ability to maintain such clearance. Experience with one or more of the following programs is desired: Automated Civil Engineer System (ACES) Air Force Equal Opportunity Network (AF EONET) Aviation Resources Management System (ARMS) Cargo Movement Operations System (CMOS) Logistics Module (LOGMOD) Online Vehicle Interactive Management System (OLVIMS) Air Force Way (AFWay) Air Force Portal Essential duties and responsibilities include, but are not limited to: Provide help desk support for all supported applications via phone/email. Serve as the initial contact for reporting technical issues and answering questions regarding field user issues. Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. Effectively implement the steps found in available resources by following the instructions to resolve field user issues. Escalate unresolved issues to Team Leads. Clearly and thoroughly document requests for assistance in ticket management system, and track incidents through to resolution/escalation (per client guidelines). Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Maintain current knowledge of relevant technologies as assigned. Additional responsibilities as assigned by management. Provide guidance and work mentorship to less-experienced technicians. Additional Information: Must obtain and maintain a Secret level security clearance Must maintain DOD 8570 required certification, CompTIA Security+ or equivalent Must be able to work onsite as needed at government or contractor facility locations Must be compliant with DOD vaccination policies Company Benefits: Competitive health care package, vision, and dental, training expense, competitive PTO and Holidays. 3 Squared Technology Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
Job DescriptionJob Description About Code Metal Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon. Our platform accelerates deployment of DSP, RF, communications, and embedded signal processing algorithms onto heterogeneous compute targets, including GPUs, FPGAs, ASICs, and edge SoCs. We support automotive, aerospace, defense, and semiconductor partners deploying complex algorithms onto constrained hardware with speed and rigor. The Role We are seeking an experienced Senior Platform DevOps Engineer (Cloud + On-Prem) to join our team. This person will play a key role in architecting, automating, deploying, and maintaining cloud and hybrid infrastructure that supports both internal engineering and external customer deployments. In this role, you will work closely with software, infrastructure, and security teams to enhance our platform capabilities across cloud and on-prem environments. You will focus on building scalable deployment patterns, improving automation, and enabling reliable and secure delivery across internal, customer-hosted, and regulated environments. Core Responsibilities Design and implement cloud and hybrid infrastructure to support internal platforms and customer deployments. Build and manage deployment automation across cloud, on-prem, and hybrid environments. Maintain infrastructure-as-code repositories and deployment tooling using Terraform, Helm, Ansible, or similar tools. Implement monitoring, alerting, rollback, and recovery systems to improve platform reliability. Partner with infrastructure engineers to support hybrid connectivity and environment consistency. Work with security teams to implement guardrails, secrets management, and deployment hardening controls. Support customer-hosted, air-gapped, on-prem, and government deployment requirements as needed. Ensure infrastructure and deployment processes are traceable, auditable, and aligned with compliance needs. Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. 5+ years of experience in DevOps, platform engineering, or cloud infrastructure roles. Experience with public cloud platforms such as AWS, Azure, or GCP. Experience automating infrastructure using tools such as Terraform, Ansible, Helm, or similar technologies. Proficiency with containerization and orchestration technologies such as Docker and Kubernetes. Experience building and maintaining deployment workflows across cloud and on-prem environments. Strong scripting and automation skills using Bash, Python, or similar languages. Strong understanding of networking, secrets management, environment design, and operational reliability. Eligible to obtain and maintain an active U.S. Top Secret security clearance Preferred Requirements Experience supporting customer-hosted, regulated, or government deployment environments. Familiarity with GitOps and deployment tools such as ArgoCD or similar platforms. Experience with observability tooling, incident response practices, and platform SRE concepts. Knowledge of compliance-oriented automation and auditability requirements. Experience working in hybrid environments that span SaaS and on-prem delivery models. Experience operating in multi-cloud environments, for example Azure, AWS, or GCP. Active U.S. security clearance (Secret or Top-Secret) Benefits Pay depends on experience, but we strive to be at the upper end of the salary range Health care plan with 100% premium coverage, including medical, dental, and vision 401k with 5% matching Paid Time Off (uncapped vacation, plus sick and public holidays) Flexible hybrid or remote work arrangement Relocation assistance for qualifying employees
04/24/2026
Full time
Job DescriptionJob Description About Code Metal Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon. Our platform accelerates deployment of DSP, RF, communications, and embedded signal processing algorithms onto heterogeneous compute targets, including GPUs, FPGAs, ASICs, and edge SoCs. We support automotive, aerospace, defense, and semiconductor partners deploying complex algorithms onto constrained hardware with speed and rigor. The Role We are seeking an experienced Senior Platform DevOps Engineer (Cloud + On-Prem) to join our team. This person will play a key role in architecting, automating, deploying, and maintaining cloud and hybrid infrastructure that supports both internal engineering and external customer deployments. In this role, you will work closely with software, infrastructure, and security teams to enhance our platform capabilities across cloud and on-prem environments. You will focus on building scalable deployment patterns, improving automation, and enabling reliable and secure delivery across internal, customer-hosted, and regulated environments. Core Responsibilities Design and implement cloud and hybrid infrastructure to support internal platforms and customer deployments. Build and manage deployment automation across cloud, on-prem, and hybrid environments. Maintain infrastructure-as-code repositories and deployment tooling using Terraform, Helm, Ansible, or similar tools. Implement monitoring, alerting, rollback, and recovery systems to improve platform reliability. Partner with infrastructure engineers to support hybrid connectivity and environment consistency. Work with security teams to implement guardrails, secrets management, and deployment hardening controls. Support customer-hosted, air-gapped, on-prem, and government deployment requirements as needed. Ensure infrastructure and deployment processes are traceable, auditable, and aligned with compliance needs. Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. 5+ years of experience in DevOps, platform engineering, or cloud infrastructure roles. Experience with public cloud platforms such as AWS, Azure, or GCP. Experience automating infrastructure using tools such as Terraform, Ansible, Helm, or similar technologies. Proficiency with containerization and orchestration technologies such as Docker and Kubernetes. Experience building and maintaining deployment workflows across cloud and on-prem environments. Strong scripting and automation skills using Bash, Python, or similar languages. Strong understanding of networking, secrets management, environment design, and operational reliability. Eligible to obtain and maintain an active U.S. Top Secret security clearance Preferred Requirements Experience supporting customer-hosted, regulated, or government deployment environments. Familiarity with GitOps and deployment tools such as ArgoCD or similar platforms. Experience with observability tooling, incident response practices, and platform SRE concepts. Knowledge of compliance-oriented automation and auditability requirements. Experience working in hybrid environments that span SaaS and on-prem delivery models. Experience operating in multi-cloud environments, for example Azure, AWS, or GCP. Active U.S. security clearance (Secret or Top-Secret) Benefits Pay depends on experience, but we strive to be at the upper end of the salary range Health care plan with 100% premium coverage, including medical, dental, and vision 401k with 5% matching Paid Time Off (uncapped vacation, plus sick and public holidays) Flexible hybrid or remote work arrangement Relocation assistance for qualifying employees
Job DescriptionJob Description Forhyre is seeking a talented individual that will be able to provide security architecture support and interface across the program as needed. This support includes, but is not limited to, cybersecurity solutions, providing technical strategy for solutions, guidance, policy, and implementations. The successful candidate for this position is a highly motivated individual, with a strong IT security background who excels integrating, operating, and deploying security technology and solutions and interacts well with both internal teams and clients. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Responsibilities: Engineer, implement and monitor security measures for the protection of computer systems, networks and information Develop and implement security policies and controls to support the Cyber Security framework Manage the existing cyber security training program across global, multilingual business Assists in ensuring global Information security program meets all industry regulations, standards, and compliance requirements Drive adoption of infrastructure security best practices and work with Information Technology teams to ensure security standards are maintained Implement technology to proactively scan Information Technology environment for security breaches and suspicious activity Continuous improvement in the areas of Information Security technologies, techniques and processes Develops and maintains an effective system for the distribution of regular key performance indicator reports and dashboard Ability to interpret penetration test results and describe issues and fixes to non-security expert Responsible for leading an accurate & comprehensive status reporting to the executive steering committee Create and implement SOP/ process improvement initiatives to achieve outcomes that align or exceed the expectations of strategic roadmap Skills & Experience Bachelor's degree and 12+ years of experience; additional years of directly applicable experience may be accepted in lieu of a degree. Certified Information Systems Security Professional (CISSP) 8+ years hands-on experience designing or implementing security solutions, including all related documentation and artifacts Analytical ability, problem-solving skills, and ability to break down complex problems into actionable steps Extensive experience in design and development of enterprise security architectures. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. Strong knowledge and experience in secure enterprise architecture design, especially with regard to IAM, NDR, EDR, SIEM, AI/ML, and other cybersecurity tools and resultant applications Experience selecting effective methods, techniques, and evaluation criteria to achieve desired outcomes Previous experience developing architectures, strategies, strategic plans, roadmaps, and technical standards for the federal IT enterprise environment. Vulnerability Assessment testing and/or Penetration Testing (preferred) Robotic Process Automation/Intelligent Automation (preferred) Business case development supporting security technology solutions (preferred) Additional certifications demonstrating cybersecurity/technical mastery (preferred)
04/24/2026
Full time
Job DescriptionJob Description Forhyre is seeking a talented individual that will be able to provide security architecture support and interface across the program as needed. This support includes, but is not limited to, cybersecurity solutions, providing technical strategy for solutions, guidance, policy, and implementations. The successful candidate for this position is a highly motivated individual, with a strong IT security background who excels integrating, operating, and deploying security technology and solutions and interacts well with both internal teams and clients. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Responsibilities: Engineer, implement and monitor security measures for the protection of computer systems, networks and information Develop and implement security policies and controls to support the Cyber Security framework Manage the existing cyber security training program across global, multilingual business Assists in ensuring global Information security program meets all industry regulations, standards, and compliance requirements Drive adoption of infrastructure security best practices and work with Information Technology teams to ensure security standards are maintained Implement technology to proactively scan Information Technology environment for security breaches and suspicious activity Continuous improvement in the areas of Information Security technologies, techniques and processes Develops and maintains an effective system for the distribution of regular key performance indicator reports and dashboard Ability to interpret penetration test results and describe issues and fixes to non-security expert Responsible for leading an accurate & comprehensive status reporting to the executive steering committee Create and implement SOP/ process improvement initiatives to achieve outcomes that align or exceed the expectations of strategic roadmap Skills & Experience Bachelor's degree and 12+ years of experience; additional years of directly applicable experience may be accepted in lieu of a degree. Certified Information Systems Security Professional (CISSP) 8+ years hands-on experience designing or implementing security solutions, including all related documentation and artifacts Analytical ability, problem-solving skills, and ability to break down complex problems into actionable steps Extensive experience in design and development of enterprise security architectures. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. Strong knowledge and experience in secure enterprise architecture design, especially with regard to IAM, NDR, EDR, SIEM, AI/ML, and other cybersecurity tools and resultant applications Experience selecting effective methods, techniques, and evaluation criteria to achieve desired outcomes Previous experience developing architectures, strategies, strategic plans, roadmaps, and technical standards for the federal IT enterprise environment. Vulnerability Assessment testing and/or Penetration Testing (preferred) Robotic Process Automation/Intelligent Automation (preferred) Business case development supporting security technology solutions (preferred) Additional certifications demonstrating cybersecurity/technical mastery (preferred)
Job DescriptionJob Description The Desktop Applications Specialist is responsible for supporting and maintaining the law firms desktop software environment, with a particular focus on legal-specific applications. The role ensures attorneys and staff can reliably use document management, case management, and productivity tools to deliver timely, high-quality legal services. Reporting Structure This position reports directly to the Vice President of Technology. Application Support & Administration Install, configure, and maintain desktop applications, including Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams), PDF tools (such as Adobe Acrobat and Kofax Power PDF), Document Management Systems (iManage). Time & billing tools like INTAPP. Manage application updates, patches, and version control across the firm. Maintain standard desktop images and application deployment packages. User Support & Training Serve as a primary point of contact for application-related issues and requests. Troubleshoot and resolve software problems, performance issues, and integration errors. Document common issues and solutions and maintain an internal knowledge base. Assist with onboarding and offboarding users from an application perspective. Configuration, Integration & Security Configure applications to align with firm policies, workflows, and security requirements. Work with IT leaders to test and roll out new applications, features, and integrations. Manage user roles, permissions, and security groups within key applications. Ensure data integrity, confidentiality, and compliance with legal and regulatory requirements, including client confidentiality and retention policies. Projects & Process Improvement Participate in technology projects, including software upgrades, migrations, and new system implementations. Analyze user feedback and usage patterns to recommend improvements in tools and workflows. Collaborate with vendors and consultants to resolve complex application issues and support projects. Contribute to documentation of firm-wide application standards, procedures, and guidelines. Education & Experience Associate or bachelors degree in information technology, computer science, or related field preferred; equivalent experience will be considered. 2-5+ years of experience supporting desktop applications in a professional services environment; law firm experience is strongly preferred. Technical Skills Strong expertise with Microsoft Windows and Microsoft 365 in a business setting. Experience with at least one major legal Document Management System (such as iManage, NetDocuments, Worldox), with iManage strongly preferred. Experience with practice/case management and time/billing applications is a plus. Familiarity with remote access tools, virtual desktops, and mobile device integration. Basic understanding of networking concepts, Active Directory, and group policies. Soft Skills Excellent communication skills; able to explain technical concepts in user-friendly terms. Strong customer-service mindset with patience and professionalism in supporting attorneys and staff. Detail-oriented with strong organizational and documentation abilities. Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment. Discretion and professionalism in handling confidential and sensitive information.
04/24/2026
Full time
Job DescriptionJob Description The Desktop Applications Specialist is responsible for supporting and maintaining the law firms desktop software environment, with a particular focus on legal-specific applications. The role ensures attorneys and staff can reliably use document management, case management, and productivity tools to deliver timely, high-quality legal services. Reporting Structure This position reports directly to the Vice President of Technology. Application Support & Administration Install, configure, and maintain desktop applications, including Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams), PDF tools (such as Adobe Acrobat and Kofax Power PDF), Document Management Systems (iManage). Time & billing tools like INTAPP. Manage application updates, patches, and version control across the firm. Maintain standard desktop images and application deployment packages. User Support & Training Serve as a primary point of contact for application-related issues and requests. Troubleshoot and resolve software problems, performance issues, and integration errors. Document common issues and solutions and maintain an internal knowledge base. Assist with onboarding and offboarding users from an application perspective. Configuration, Integration & Security Configure applications to align with firm policies, workflows, and security requirements. Work with IT leaders to test and roll out new applications, features, and integrations. Manage user roles, permissions, and security groups within key applications. Ensure data integrity, confidentiality, and compliance with legal and regulatory requirements, including client confidentiality and retention policies. Projects & Process Improvement Participate in technology projects, including software upgrades, migrations, and new system implementations. Analyze user feedback and usage patterns to recommend improvements in tools and workflows. Collaborate with vendors and consultants to resolve complex application issues and support projects. Contribute to documentation of firm-wide application standards, procedures, and guidelines. Education & Experience Associate or bachelors degree in information technology, computer science, or related field preferred; equivalent experience will be considered. 2-5+ years of experience supporting desktop applications in a professional services environment; law firm experience is strongly preferred. Technical Skills Strong expertise with Microsoft Windows and Microsoft 365 in a business setting. Experience with at least one major legal Document Management System (such as iManage, NetDocuments, Worldox), with iManage strongly preferred. Experience with practice/case management and time/billing applications is a plus. Familiarity with remote access tools, virtual desktops, and mobile device integration. Basic understanding of networking concepts, Active Directory, and group policies. Soft Skills Excellent communication skills; able to explain technical concepts in user-friendly terms. Strong customer-service mindset with patience and professionalism in supporting attorneys and staff. Detail-oriented with strong organizational and documentation abilities. Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment. Discretion and professionalism in handling confidential and sensitive information.
Job DescriptionJob Description Senior Multimedia Producer In support of the Deputy Director of Strategic Communications and Marketing and Creative Department, manage photo/video/event production for a busy in-house marketing and communications department. This role leads all video, photography, and event related production across the organization. It oversees internal and external creative resources, manages agency partnerships, directs on site shoots, and ensures all deliverables meet creative and quality standards. The position combines production management with hands on creative execution, supporting content across social, digital, broadcast, and event channels. Essential Job Responsibilities Senior Producer Lead and manage a multidisciplinary group of in house and external videographers, photographers, and freelancers, including scheduling, assignments, feedback, and quality oversight. Provide art direction and guide all visual storytelling to align with brand values, campaign goals, and audience needs. Collaborate closely with marketing, social, strategy, brand, and executive stakeholders to gather requirements, clarify messaging, and align deliverables across teams. Serve as the primary liaison with external creative agencies, ensuring strong communication, strategic alignment, timeline adherence, and consistent execution. Production Management Workflow Oversight Oversee full pre-production, production, and post-production workflows for video, photo, and event content. Develop detailed production schedules, timelines, and documentation including storyboards, scripts, call sheets, shot lists, permits, production contacts, and releases. Manage budgets, resource allocation, and vendor sourcing, including hiring freelance videographers, editors, production companies, and talent. On-Site Shoot Production Direction Act as on site production lead, line producer, and director for video and photo shoots. Manage shoot logistics, including location coordination, staffing, talent handling, props, and equipment needs. Operate production equipment as needed, including lighting, sound, and teleprompter. Ensure shoots stay on schedule and deliver high quality content that meets strategic goals. Post-Production Oversight Partner with editors throughout the editing process, shaping pacing, structure, style, and music direction prior to rough cut delivery. Manage all review cycles in Frame.io and ensure final assets meet brand and creative standards. Archive all final assets, including legal documentation and backup storage, for future use. Event Production & On Site Execution Support and manage events ranging from small meetings to large scale activations. Develop run of show documents, event timelines, and production plans. Coordinate staging, AV, photography, videography, vendors, and onsite logistics. Manage attendee check ins, releases, and event-day operations. Content & Asset Management Maintain comprehensive archives of all photo and video assets. Manage the recording and uploading of airport announcements and Massport created content for airport screens. Upload monthly visual assets to Sprout Social and lead the creation of social video content aligned with campaign calendars. Source stock and archived video/photo assets to support production needs. Job Requirements And Qualifications Education Bachelors degree in a related field or equivalent professional experience. Experience 510 years of video, photo, and event production experience in business or public sector environments. Experience in agency or studio production settings preferred. Demonstrated experience producing content for social, digital, video, broadcast, and event platforms. Skills And Competencies Strong project management and organizational skills; experience with Asana a plus. Reel or portfolio demonstrating video, photo, and event work. Excellent verbal and written communication skills. Ability to maintain confidentiality across all assignments. Proficiency with Microsoft Office, Mac platforms, Google Drive, and Adobe Creative Cloud (Premiere Pro, Final Cut Pro, Photoshop, Lightroom, After Effects). Strong understanding of video and photo equipment and production techniques. Experience leading cross functional teams under tight deadlines. Competence in budgeting, scheduling, creative concept development, and stakeholder communication. Work Schedule And Other Requirements Ability to work a 37.5 hour workweek in a hybrid model (three days onsite, up to two days remote). Flexibility to work additional hours and occasional weekends based on production schedules and event needs. Must be a collaborative team member willing to take on additional tasks as required. Ability to travel to all Massport properties. Ability to pass Massport required controlled substances testing and security background checks
04/24/2026
Full time
Job DescriptionJob Description Senior Multimedia Producer In support of the Deputy Director of Strategic Communications and Marketing and Creative Department, manage photo/video/event production for a busy in-house marketing and communications department. This role leads all video, photography, and event related production across the organization. It oversees internal and external creative resources, manages agency partnerships, directs on site shoots, and ensures all deliverables meet creative and quality standards. The position combines production management with hands on creative execution, supporting content across social, digital, broadcast, and event channels. Essential Job Responsibilities Senior Producer Lead and manage a multidisciplinary group of in house and external videographers, photographers, and freelancers, including scheduling, assignments, feedback, and quality oversight. Provide art direction and guide all visual storytelling to align with brand values, campaign goals, and audience needs. Collaborate closely with marketing, social, strategy, brand, and executive stakeholders to gather requirements, clarify messaging, and align deliverables across teams. Serve as the primary liaison with external creative agencies, ensuring strong communication, strategic alignment, timeline adherence, and consistent execution. Production Management Workflow Oversight Oversee full pre-production, production, and post-production workflows for video, photo, and event content. Develop detailed production schedules, timelines, and documentation including storyboards, scripts, call sheets, shot lists, permits, production contacts, and releases. Manage budgets, resource allocation, and vendor sourcing, including hiring freelance videographers, editors, production companies, and talent. On-Site Shoot Production Direction Act as on site production lead, line producer, and director for video and photo shoots. Manage shoot logistics, including location coordination, staffing, talent handling, props, and equipment needs. Operate production equipment as needed, including lighting, sound, and teleprompter. Ensure shoots stay on schedule and deliver high quality content that meets strategic goals. Post-Production Oversight Partner with editors throughout the editing process, shaping pacing, structure, style, and music direction prior to rough cut delivery. Manage all review cycles in Frame.io and ensure final assets meet brand and creative standards. Archive all final assets, including legal documentation and backup storage, for future use. Event Production & On Site Execution Support and manage events ranging from small meetings to large scale activations. Develop run of show documents, event timelines, and production plans. Coordinate staging, AV, photography, videography, vendors, and onsite logistics. Manage attendee check ins, releases, and event-day operations. Content & Asset Management Maintain comprehensive archives of all photo and video assets. Manage the recording and uploading of airport announcements and Massport created content for airport screens. Upload monthly visual assets to Sprout Social and lead the creation of social video content aligned with campaign calendars. Source stock and archived video/photo assets to support production needs. Job Requirements And Qualifications Education Bachelors degree in a related field or equivalent professional experience. Experience 510 years of video, photo, and event production experience in business or public sector environments. Experience in agency or studio production settings preferred. Demonstrated experience producing content for social, digital, video, broadcast, and event platforms. Skills And Competencies Strong project management and organizational skills; experience with Asana a plus. Reel or portfolio demonstrating video, photo, and event work. Excellent verbal and written communication skills. Ability to maintain confidentiality across all assignments. Proficiency with Microsoft Office, Mac platforms, Google Drive, and Adobe Creative Cloud (Premiere Pro, Final Cut Pro, Photoshop, Lightroom, After Effects). Strong understanding of video and photo equipment and production techniques. Experience leading cross functional teams under tight deadlines. Competence in budgeting, scheduling, creative concept development, and stakeholder communication. Work Schedule And Other Requirements Ability to work a 37.5 hour workweek in a hybrid model (three days onsite, up to two days remote). Flexibility to work additional hours and occasional weekends based on production schedules and event needs. Must be a collaborative team member willing to take on additional tasks as required. Ability to travel to all Massport properties. Ability to pass Massport required controlled substances testing and security background checks