9 jobs found

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more . 4 Days at Dearborn, MI, Only W2, No C2C. Skills Required: Linux, GCP, GitHub, Jenkins, Cloud Infrastructure, Python, Data Analysis, Data Collection, React, JavaScript 1. Linux, GCP - 5+ Years 2. GitHub - 5+ Years 3. Jenkins - 5+ Years 4. Cloud Infrastructure - 5. Data Analysis - 5+ Years 6. Data Collection - 5+ Years 7. Python - 3+ Years 8. React - 3+ Years 9. JavaScript - 3+ Years Experience Required: Senior Specialist Exp: 7+ experience in relevant field. Experience Preferred: React.js Additional Information: POSITION IS HYBRID / 4 DAYS PER WEEK IN OFFICE Responsibilities • Setting up, maintaining, and optimizing React based OPS Data Platform. • Deploy updates and fixes as required to ensure Continuous Integration • Develop solutions to integrate with internal back-end systems as needed • Perform root cause analysis of development and production build and pipeline issues • Develop automation to enhance current processes • Develop new procedures for system troubleshooting and maintenance V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more . 4 Days onsite at Dearborn, MI - only W2, No C2C Skills Required: Artificial Intelligence & Expert Systems, Machine Learning, Data Science, Data Modeling, Software Development Lifecycle Experience Required: Specialist Exp: 5+ experience in relevant field Experience Preferred: Minimum Requirements • Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. • 3+ years of progressive experience in AI/ML, data science, or advanced analytics, with a proven track record of delivering production-grade solutions in large enterprise environments. • Strong proficiency in Python and SQL. Familiarity with Graph Query Languages (e.g., Cypher). • Demonstrated experience with MLOps principles and tools (e.g., Azure ML, AWS SageMaker, GCP AI Platform, Kubeflow, MLflow) and designing / implementing AI-specific SDLCs. • Strong technical expertise in cloud services (GCP/Vertex AI) and data integration patterns • Strong analytical, problem-solving, and critical thinking skills. • Exceptional communication, interpersonal skills, and stakeholder management skills. Preferred Qualifications • AI-SDLC Experience: Proven track record of using AI tools to enhance personal or team productivity (e.g., Agentic workflows, RAG-based requirement synthesis). • Requirement Engineering: Experience in a product engineering role with proven track record of translating business needs into technical specifications for applied AI implementation. • Knowledge Graph: Understanding semantic ontologies and how they enable advanced analytics. • COTS Integration: Experience integrating COTS AI solutions into an enterprise tech stack. • Supply Chain Domain Knowledge: Functional understanding of supply chain operations, including demand & capacity planning, logistics, sustainability & risk management, resilience, etc. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Hybrid Position 4 days a week onsite • Business Requirement Gathering: Partner with supply chain functional leads to elicit and document business requirements and translate them into technical specifications for AI-driven decision support tools, ensuring every solution delivers measurable business value. • Model Integration & Deployment: Act as the primary technical lead for applied AI implementation. Take pre-developed models from internal partners or 3rd-party vendors (COTS) and successfully deploy them within the supply chain GCP space. • Graph-Based AI Implementation: Work closely with Knowledge Graph engineering teams to map model inputs/outputs to enterprise ontologies. Execute model inference against graph data to provide prescriptions for N-tier supplier risk and material movement. • AI-Driven SDLC Execution: Champion and implement AI-assisted development practices. Use LLM-based tools (e.g., GitHub Copilot, automated PR agents, and AI-generated documentation) to accelerate delivery and ensure high code quality. • Pipeline & MLOps Engineering: Design the "connective tissue " between Knowledge Graph updates and model inference engines. Maintain automated pipelines that ensure decision-support tools are always powered by the most current data. • Technical Standardization: Develop reusable integration patterns and data contracts to ensure that AI solutions can be scaled across multiple business units without redundant engineering effort. V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.

The Corporate Digital Sales Operations Specialist will support the Digital Operations Team by providing digital deal entry and digital campaign support assistance to our television station and national sales teams. The Specialist will provide digital deal entry, pre-, and post-sale assistance to national sellers, as well as station sellers as volume or need dictates. This position reports into the Corporate Digital Sales Operations Assistant Manager. Responsibilities: Provide digital order entry support for National Sales teams Provide order entry backup to assigned station groups for high volume or PTO coverage Train and mentor Regional Specialists on digital products or processes as needed Assist in maintaining training materials, product documentation, order entry documentation, and other team resources Other duties as assigned Skills and Qualifications: Bachelor's Degree in Marketing, Business, Communications, or a related field 1-2 years of experience in digital sales or operations and customer service Proficiency with MS Office Suite (Outlook, Word, Excel) Strong understanding of AOS and Jira systems Excellent communication, problem-solving, and customer service skills Strong organizational skills, attention to detail, and ability to manage multiple priorities under deadlines. Core Competencies: Customer-Centric Mindset: Demonstrates patience and empathy, ensuring positive interactions and support for internal stakeholders. Collaborative Spirit: Enjoys working with others to achieve shared goals and thrives in a team-oriented environment. Creative Problem-Solving: Brings innovative ideas to improve processes and enhance campaign performance. Adaptability: Handles shifting priorities and high-volume workloads with professionalism and efficiency. Proactive Support: Takes initiative to assist colleagues and resolve issues before they escalate. Enthusiasm for Helping Others: Gets excited about enabling fellow employees to succeed and contributing to overall team success. The hourly compensation range for this role is $23.08 to $26.44 with bonus potential. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan. This position is hybrid for Maryland-based employees, with regular time in our corporate office. We are also open to considering qualified remote candidates. Work arrangement will be determined based on location and business needs. Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk. Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Tenish at Title: Desktop Support Executive Duration: 6 Months Location: Onsite at Tolleson, AZ Schedule: Monday - Friday, 8 AM - 5 PM Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: The Field Service Technician IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on diagnosing, troubleshooting, and resolving hardware, software, and infrastructure-related issues in a fast-paced, production environment. The ideal candidate brings strong customer service, solid technical knowledge, and the ability to work independently while collaborating with cross-functional IT teams. Key Responsibilities Provide on-site support for desktops, laptops, printers, mobile devices, IP phones, and conference room equipment Troubleshoot and resolve hardware, software, and network connectivity issues Perform Active Directory administration tasks Support Windows 11 and Microsoft 365 environments Provide limited support for corporate mobile devices Troubleshoot Cisco VPN and Citrix issues Provide remote support using tools such as LogMeIn Perform device imaging and deployment (USB/PXE) Maintain asset inventory and documentation Support printer and IP telephony systems Coordinate hardware ordering and deployment Manage and update tickets in ServiceNow Assist with IT projects and Smart Hands support Required Education: Associate's Degree or Equivalent Industry Certification (preferred). HS Diploma or GED (minimum required) with relevant experience. Required Qualifications: 1 year hardware support experience 1 year in person, customer facing IT support Strong troubleshooting and communication skills Preferred Experience: Manage incoming requests through the ticketing system among team Experience using ServiceNow to manage assigned tickets Preferred Certifications CompTIA ITF CompTIA A CompTIA Network CompTIA Server CompTIA Cloud CompTIA Mobility Physical Requirements Ability to lift and move equipment up to 40 pounds Performance Expectations Performance is measured through key performance indicators, SLA adherence, customer service quality, and priority matrix compliance. The successful candidate will: Deliver excellent customer service Adhere to all service management principles, processes, and guidelines Interact professionally with customers, peers, managers, and SMEs Take ownership of follow-ups and communicate progress consistently Demonstrate strong communication, technical knowledge, organization, and multitasking skills Provide timely and effective resolution/fulfillment of requests Interview Process: One Round - Onsite Panel Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ServiceNow, Communication skills, hardware support, Troubleshoot Cisco VPN

Job DescriptionJob Description Computer User Support Specialist - Endpoint & Mobility Methodist Home for Children Corporate Services Make an Impact Beyond IT At Methodist Home for Children, your work supports more than systems. It supports young people across North Carolina building brighter futures. We're looking for a mid-career IT professional who thrives in a hands-on support role and is ready to take ownership of endpoint and mobile device environments in a mission-driven organization. What You'll Do In this role, you'll provide frontline technical support while helping manage our endpoint and mobility ecosystem in a Microsoft-based environment. You'll handle a mix of user support, device administration, and advanced troubleshooting. Key Responsibilities: Respond to and resolve technical issues through Jira Service Management, ensuring timely and accurate documentation Troubleshoot hardware, software, printers, and basic network connectivity across desktops, laptops, and mobile devices Install, configure, and maintain operating systems, applications, and peripherals Manage user accounts, access, and basic identity tasks in line with IT policies Support endpoint lifecycle management using Microsoft Intune or similar tools Administer mobile devices and MDM platforms (e.g., Miradore), including carrier account management (Verizon) Conduct monthly audits of mobile devices and billing; coordinate with Finance as needed Perform advanced troubleshooting requiring administrative access while following security protocols Document solutions and contribute to knowledge base improvements Identify recurring issues and help improve processes and standardization Escalate complex or high-impact issues appropriately Provide user training, onboarding support, and basic security awareness guidance What You Bring Associate degree in a STEM field or High School Diploma with relevant IT certifications At least 2 years of IT support experience (beyond basic helpdesk preferred) Experience with endpoint management (Intune or similar) and/or MDM platforms preferred Familiarity with iOS, Android, and mobile carrier account administration is a plus Strong working knowledge of Windows OS and Microsoft 365 Basic networking and troubleshooting skills Excellent communication skills with a customer-focused mindset Ability to work independently and know when to escalate issues Work Environment & Requirements Valid driver's license and insurable driving record required Ability to lift/move IT equipment and travel occasionally Regular onsite attendance required Flexibility for occasional evenings, weekends, or on-call support Perks & Benefits Paid holidays, vacation, and sick leave Health, dental, and vision insurance 403(b) retirement plan with company match Company-paid $75K life insurance Access to counseling and support services Coastal Credit Union membership Who We Are Methodist Home for Children helps youth turn their lives around through safe homes, education, and strong role models. Our team works every day to give kids the tools they need to succeed-and we rely on dedicated professionals like you to make it possible. Ready to Apply? Join a team where your technical skills support a meaningful mission. Apply today and make an impact on our systems and in young lives.

Job DescriptionJob Description POSITION SUMMARY The IT Helpdesk Support Specialist I will assist with troubleshooting and maintaining computers, printers, scanners, and related software applications. This position will need excellent problem-solving, communication, interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. This position primarily supports our Las Vegas office and remote end-users located within the United States. Reports to: Global IT Helpdesk Manager MAIN RESPONSIBILITIES Provide phone and email support to all internal users, assisting with PC, peripherals, mobile devices, and system software issues in a timely manner. Troubleshoot problems through to resolution. Knowledgeable in the field of IT to solve basic to moderate IT issues without additional assistance from other team members while also providing a high level of customer service at all times. Install, repair and service computers and associated equipment. Maintain accurate records of IT assets including specifications, serial numbers, licensing (non-departmental), service histories, warranties, and allocation. Ensure IT policies are adhered to, including access to and usage of resources. Coordinate and supervise contractors/vendors onsite jobs. Aid in testing new equipment, software, and systems. Demonstrate sound knowledge of the following: Windows OS and other windows applications, including networking experience PC hardware and software knowledge (e.g., Microsoft) Microsoft Office 365 VM Environment (an advantage) Enterprise Endpoint Security (an advantage) Other IT duties as assigned. JOB REQUIREMENTS Education/Experience Bachelor/Associates degree in IT field, preferred. IT related certification CompTIA A+, Network+, Security+, ITIL, or MCP, preferred. Minimum of 1 year in customer service role within an IT support team. Minimum of 1 year in troubleshooting and break/fix of PC and IT infrastructure. Minimum of 1 year in technical documentation or knowledge share. Knowledge & Skills Working knowledge of Windows 11, Active Directory (AD), and desktop technologies. User-level knowledge of MS Office Applications. Excellent written and verbal communication skills in English. Excellent hands-on and problem-solving abilities. Self-starter, dependable, and completing tasks with accuracy and attention to detail. Familiarity with ITIL or IT resolution methodology. Must respect and follow internal IT Policy and Procedures. PHYSICAL REQUIREMENTS Must be able to lift and transport equipment weighing up to 50 lbs. Position requires frequent walking between departments and offices. Sufficient physical ability and mobility to work in an office environment. Ability to sit for prolonged periods of time while working at a computer. Visual acuity to read information on a screen. ADDITIONAL REQUIREMENTS The successful candidate must be able to obtain and maintain a Nevada Gaming registration. Position is onsite full-time.

Specialist - Admissions Fox Valley Technical College Job Category Regular Support Staff FVTC Worksite Appleton Main Campus Hours Per Week 40 Job Description Summary As an initial sales point of contact with the college, the Admissions Specialist will champion our values of customer-centric care and student success. This position provides career, course, program, and administrative information and guidance (Admissions, Financial Aid, and Registration) to entering students to ensure they have the resources necessary for transition to one of the College's occupational programs. The employee will collaborate closely with Counseling and Advising Services, Records and Registration, Access and Community Engagement, Employment Connections, Financial Services, Disability Services, and academic departments to ensure appropriate services and resources are provided to students. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Lead and partner with Marketing, Student Services, Instructional Divisions, and other FVTC staff to develop, implement and manage recruitment plans to engage and convert prospective students to enrolled students. Build and maintain relationships while abiding by FVTC's Confidentiality policy, both in person and through the utilization of technology to include the college's student information system. This includes follow-up with contacts via phone, email, text, etc. Analyze data by communication mode to establish return on investment. Utilize the Student Information system to enter information, record, and maintain lead records to ensure targeted communication is distributed per established rules to prospective students. Coordinate and execute one-on-one and/or group tours for a variety of audiences to include middle school and high school students, adults, displaced workers, families, high school students and community organizations to discuss FVTC programs, admissions requirements, paying for college, and developing a plan for transition from their current situation to being an enrolled student. Serve as FVTC's point of contact for student recruitment activities beyond FVTC's campus. Disseminate FVTC marketing material and publications in all outreach efforts. Using data, evaluate and analyze events and conversion efforts and make recommendations for improvement. Evaluate prospective student interests using college and career exploration tools to promote career discovery and program exploration and build confidence in their FVTC program choice. Assist prospective students in navigating the admissions process. Evaluate and analyze events and conversion efforts and make recommendations for improvement. Evaluate prospective student interests using college and career exploration tools to promote career discovery and program exploration and build confidence in their FVTC program choice. Understand and communicate program plans, course schedules, checklists, and admissions requirements. Provide assessment (ACCUPLACER) interpretations and referrals for remediation and educational support services. Assess student needs and provide referrals to college and community resources to support the educational goals of the student. Work with other departments at FVTC, to include Partner with various departments in advisory committee meetings to develop future marketing plans, such as outreach at job centers, career fairs, etc. Disseminate SEM Snapshot and targeted program activities to academic departments as needed. Non-Essential Functions and Responsibilities Provide input to the marketing staff on the development of FVTC marketing communications as they relate to student recruitment. Recruit, train, and oversee student workers. Interview and Train new Admissions Specialists Involvement in strategic planning activities and initiatives. Minimum Qualifications Education and/or Experience Requirements: Associate's Degree in related field Two to three years recent, related experience which includes responsibility for working with students in providing entrance, program information, guidance in a college educational or transitional program, providing information to students on college admission, financial aid, and/or registration processes Licenses, Certifications, and Other Requirements: Valid Driver's License required. Subject to FVTC's Motor Vehicle Records (MVR) Check. Demonstrated experience working with a diverse adult student population required. Knowledge and experience regarding the needs of students with multiple educational barriers required. Ability to design data collection systems and utilize data to evaluate and improve service delivery required. Intermediate skills in Microsoft Excel required. Knowledge and experience working with electronic student records systems required, preferably Workday and PeopleSoft. Advanced presentation skills preferred. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work must be completed in person with optional virtual of 1 day per week after 1 year. Work environment may change based upon college needs. Physical Requirements Sitting: This role requires periods of sitting while performing tasks and utilizing computer systems. Mobility: While some of the work is desk-based, occasional mobility may be necessary for attending meetings, tours, or events within the workplace and offsite Lifting and Carrying: The role requires occasional/continuous lifting and carrying of light to moderate items (50 lbs). Climbing: Capability to climb stairs or ladders, if applicable to the job. Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Travel: Required to travel to high schools. Organizations and Businesses for recruitment activities Driving: Valid driver's license and ability to operate a vehicle, including 12 passenger van EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Starting Range: $24.53 - $28.86 per hour Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons . click apply for full job details

ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The EEP, IT Specialist supports the successful delivery of a workforce development program by ensuring that participants have reliable access to technology, digital tools, and technical support necessary for training, job readiness, and employment placement. This role bridges technology, instruction, and participant support, helping to reduce digital barriers and build participants' technical confidence and employability, including coordination of EEP's occupational training partnership with external educational institutions. The IT Specialist is responsible for managing program technology infrastructure, providing hands-on technical assistance, supporting digital skills training, and collaborating with program staff and employer partners to align technology use with workforce expectations. The role is essential to creating an accessible, trauma-informed, and inclusive learning environment that prepares participants for today's technology-driven workplaces. RESPONSIBILITIES Technology & Device Management Oversee and maintain all client digital devices, including laptops, hotspots, tablets, and essential software. Ensure devices are properly configured, updated, secured, and tracked throughout the program lifecycle. Provide general IT support to staff and clients as needed. Training & Program Support Manage the Occupational Training portion of the program, ensuring high-quality instruction and operational efficiency. Deliver digital literacy and technology training to both clients and staff. Assist with troubleshooting, software onboarding, and program-related tech guidance. Client Engagement & Case Management Conduct intakes, outreach, and ongoing communication with program participants. Provide career support including résumé development, cover letter creation, and job search assistance. Maintain accurate documentation and follow-up within case management systems. Vendor & Operations Collaboration Serve as the primary liaison with technology vendors and service providers. Support Operations by monitoring technology inventory, usage, and spending. Collaborate with the Operations team to ensure adherence to the technology budget and purchasing protocols. Education & Experience Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent combination of education, certifications, and hands-on experience. Minimum of 1 years of experience providing IT or technical support in a professional, educational, nonprofit, or community-based setting. Experience supporting users with varied levels of digital literacy, including individuals new to workplace technology. Technical Competencies Proficiency in supporting Windows and/or macOS operating systems. Working knowledge of: Microsoft 365 and Google Workspace Video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet) Learning management systems or online training platforms Ability to troubleshoot common hardware, software, connectivity, and account-access issues. Basic understanding of: Network connectivity and Wi-Fi troubleshooting Data privacy, cybersecurity fundamentals, and password management File management and cloud storage systems Workforce Development & Program Support Ability to support participants in using technology for: Training and certification programs Job search and application processes Virtual interviews and employer onboarding systems Familiarity with digital literacy concepts and workplace technology expectations. Willingness to collaborate with instructors, case managers, and employer partners to align technology support with employment goals. Communication & Interpersonal Skills Strong verbal and written communication skills, with the ability to explain technical concepts in clear, plain language. Demonstrated patience, empathy, and professionalism when providing support. Ability to work effectively with individuals from diverse cultural, educational, and socioeconomic backgrounds. Organizational & Administrative Skills Ability to document technical issues, solutions, and system changes accurately. Strong time-management skills and ability to prioritize competing requests. Comfortable working in a fast-paced, service-oriented environment with evolving program needs. Equity, Accessibility & Professional Values Commitment to equity, accessibility, and inclusion in technology access and workforce preparation. Experience working in-or willingness to learn about-trauma-informed, participant-centered program models. Understanding of the role technology plays in economic mobility and employment readiness. Preferred (But Not Required) IT certifications (e.g., CompTIA A+, Network+, Google IT Support, Microsoft certifications). Experience supporting workforce development, adult education, nonprofit, or social service programs. Bilingual or multilingual skills relevant to the participant population. Experience supporting hybrid or fully virtual training environments Budgeted Salary: $60,484 - $66,812 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently Hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Technical Support Team Lead Your role and responsibilities: As a Technical Support Specialist II, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity with various standard industrial communication protocols. This position can be remote in the United States. The work model for the role is: Remote You will be mainly accountable for: Provide technical support via phone & email for common problems related to the application of Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), and Low Voltage Variable Frequency Drives (VFDs). Provide remote technical support for PLC, HMI, and VFD hardware and software issues including installation, commissioning, and troubleshooting Assist customers with drive programming, parameter configuration, communication, and integration with PLC and HMI control systems Assist customers will PLC and HMI programming, software, communications, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with PLC, HMI, and VFD technologies, software updates, and industry trends Required to provide on call technical support during the evenings and weekends on a rotating schedule. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs) and Variable Frequency Drives (VFDs) work, required. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of PLCs and VFDs. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Experience in HVACR, Water/Wastewater and/or Industrial Applications of VFDs and Motors. What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. 1 Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $106,600. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance,