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Business Analyst Intern, Supply Chain
Quad Sussex, Wisconsin
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Business Analyst Intern, Supply Chain supports Supply Chain teams by assisting with data analysis, reporting, and process improvement initiatives. This role is designed to provide hands-on experience in supply chain operations, analytics, and business systems while developing foundational technical and business skills. The intern will collaborate with cross-functional teams including Logistics, Procurement, IT, Manufacturing, and Customer Service. This internship is intended to provide meaningful, hands-on experience and professional development opportunities. Responsibilities will scale based on skill level and progress throughout the internship. Key Responsibilities: Assist in updating and maintaining dashboards (e.g., Tableau or Power BI) under guidance from team members. Support creation of basic reports and data visualizations Help collect, organize, and validate data for analysis and reporting purposes. Participate in team meetings to learn business processes and workflows Assist with documenting business processes and updating standard operating procedures Support gathering and documenting business requirements for process or system improvements Assist in testing system changes by executing test cases and documenting results Help prepare training materials and support communication of system or process updates Assist in maintaining end-user documentation and job aids Support tracking of project progress and key performance metrics Provide basic troubleshooting support for applications and escalate issues as needed Learning Objectives: Gain exposure to supply chain operations and cross-functional business processes Develop foundational data analysis and reporting skills Learn business systems, tools, and technologies used in supply chain environments . Build experience in process documentation, project support, and stakeholder collaboration Job Requirements: Education: Currently pursuing a Bachelor's degree in Business, Supply Chain, MIS, Operations Management, or a related field Minimum GPA of 3.0 is preferred Experience: Prior internship, coursework, or projects involving data analysis or reporting preferred Exposure to tools such as Excel, Tableau, or Power BI is a plus Knowledge, Skills & Abilities: Basic analytical and problem-solving skills Strong attention to detail and organizational ability Effective verbal and written communication skills Willingness to learn and contribute to a team environment Interest in supply chain operations and technology Proficiency in Microsoft Office, especially Excel Ability to manage multiple tasks with guidance We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
06/01/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Business Analyst Intern, Supply Chain supports Supply Chain teams by assisting with data analysis, reporting, and process improvement initiatives. This role is designed to provide hands-on experience in supply chain operations, analytics, and business systems while developing foundational technical and business skills. The intern will collaborate with cross-functional teams including Logistics, Procurement, IT, Manufacturing, and Customer Service. This internship is intended to provide meaningful, hands-on experience and professional development opportunities. Responsibilities will scale based on skill level and progress throughout the internship. Key Responsibilities: Assist in updating and maintaining dashboards (e.g., Tableau or Power BI) under guidance from team members. Support creation of basic reports and data visualizations Help collect, organize, and validate data for analysis and reporting purposes. Participate in team meetings to learn business processes and workflows Assist with documenting business processes and updating standard operating procedures Support gathering and documenting business requirements for process or system improvements Assist in testing system changes by executing test cases and documenting results Help prepare training materials and support communication of system or process updates Assist in maintaining end-user documentation and job aids Support tracking of project progress and key performance metrics Provide basic troubleshooting support for applications and escalate issues as needed Learning Objectives: Gain exposure to supply chain operations and cross-functional business processes Develop foundational data analysis and reporting skills Learn business systems, tools, and technologies used in supply chain environments . Build experience in process documentation, project support, and stakeholder collaboration Job Requirements: Education: Currently pursuing a Bachelor's degree in Business, Supply Chain, MIS, Operations Management, or a related field Minimum GPA of 3.0 is preferred Experience: Prior internship, coursework, or projects involving data analysis or reporting preferred Exposure to tools such as Excel, Tableau, or Power BI is a plus Knowledge, Skills & Abilities: Basic analytical and problem-solving skills Strong attention to detail and organizational ability Effective verbal and written communication skills Willingness to learn and contribute to a team environment Interest in supply chain operations and technology Proficiency in Microsoft Office, especially Excel Ability to manage multiple tasks with guidance We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Senior Business Systems Analyst
PetSmart Phoenix, Arizona
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto" data-turn-id="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-turn-id-container="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. Serve as a subject matter expert for WMS and related supply chain applications. Support cross-functional projects, system configuration, testing, training, and process optimization. Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. Strong understanding of supply chain management strategies, processes, and concepts preferred. Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. Demonstrated success supporting change management in a performance-driven environment. Technical Skills Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
06/01/2026
Full time
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto" data-turn-id="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-turn-id-container="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. Serve as a subject matter expert for WMS and related supply chain applications. Support cross-functional projects, system configuration, testing, training, and process optimization. Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. Strong understanding of supply chain management strategies, processes, and concepts preferred. Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. Demonstrated success supporting change management in a performance-driven environment. Technical Skills Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
Revenue Integrity Charge Description Master Analyst
Parkland Health and Hospital System Dallas, Texas
Location: 8435 Stemmons Bldg. Primary Purpose Responsible for Charge Description Master (CDM) Set-up and charge generation process. Responsible for preparing and reporting data required to obtain appropriate reimbursement from payers. Responsible for CDM compliance with governmental payer requirements through preparation of financial reports and process monitoring to reflect facility and department activities. Responsible for working with EPIC IT Teams to improve the accuracy of charge build. Responsible for analyzing, compiling, documenting and reporting on data and exports. Responsible for informing and providing insights to Management using available data resources. Minimum Specifications Education Bachelor's degree in Business Administration/Nursing/Accounting or related field required. Experience Must have two (2) years of experience in health care. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must have effective oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software Must be able to understand and apply Current Procedural Terminology (CPT), Healthcare Common Procedural Coding (HCPCS), and revenue codes to monitor proper usage and assure accurate billing procedures. Must be proficient with an understanding of data, relational database, Excel, Access & Word. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Must be proficient with computerized spreadsheet and word processing software. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Prior experience of working with EPIC EMR system is preferred with an understanding of flow & setup of procedures with different EPIC modules like Radiant, Beaker, etc. Responsibilities Responsible for promoting adherence to applicable State/Federal laws and regulations and the program requirements of accreditation agencies and Federal/State and private health plans in requests for third party reimbursement. Researches Research applicable laws, regulations and supporting documentation in the analysis of charge master, cost reporting, or other governmental reimbursement requests. Reduces risk to Parkland by identifying, documenting documenting, and reporting potential compliance issues within their specific area of accountability, such as analysis of timely contractual and liabilities or charge master coding reviews. Audits established processes and procedures to detect errors or irregularities, assuring compliance with laws, regulations, and guidelines of Federal/State programs. Analyzes payer requirements and pursues reimbursement through cost report settlement or charge capture or pricing opportunities. Performs strategic financial planning, using familiarity with payer requirements, to identify third party monies available through claims or settlement mechanisms. Coordinates data required for external audits, assuring timeliness and completion of projects. Documents and computes impact of possible compliance issues according to department procedures. Identify opportunities and make recommendations for interdisciplinary and department process improvement such as analyzing Return to Providers (RTPs) or work queues. Lead department teams to implement changes, creating work plan and department procedures required. Acts as a Revenue Integrity liaison with various EPIC IT teams handling various modules to setup and maintain accurate flow of charges. Works closely with EPIC HB/PB setup teams to review the accuracy of build. Coordinates or assists in special projects within the finance area, such as determining the effects of proposed or implemented changes in reimbursement rules or providing support during cost reporting, pricing or chargemaster maintenance. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and the Medical Staff Office to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987484
06/01/2026
Full time
Location: 8435 Stemmons Bldg. Primary Purpose Responsible for Charge Description Master (CDM) Set-up and charge generation process. Responsible for preparing and reporting data required to obtain appropriate reimbursement from payers. Responsible for CDM compliance with governmental payer requirements through preparation of financial reports and process monitoring to reflect facility and department activities. Responsible for working with EPIC IT Teams to improve the accuracy of charge build. Responsible for analyzing, compiling, documenting and reporting on data and exports. Responsible for informing and providing insights to Management using available data resources. Minimum Specifications Education Bachelor's degree in Business Administration/Nursing/Accounting or related field required. Experience Must have two (2) years of experience in health care. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must have effective oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software Must be able to understand and apply Current Procedural Terminology (CPT), Healthcare Common Procedural Coding (HCPCS), and revenue codes to monitor proper usage and assure accurate billing procedures. Must be proficient with an understanding of data, relational database, Excel, Access & Word. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Must be proficient with computerized spreadsheet and word processing software. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Prior experience of working with EPIC EMR system is preferred with an understanding of flow & setup of procedures with different EPIC modules like Radiant, Beaker, etc. Responsibilities Responsible for promoting adherence to applicable State/Federal laws and regulations and the program requirements of accreditation agencies and Federal/State and private health plans in requests for third party reimbursement. Researches Research applicable laws, regulations and supporting documentation in the analysis of charge master, cost reporting, or other governmental reimbursement requests. Reduces risk to Parkland by identifying, documenting documenting, and reporting potential compliance issues within their specific area of accountability, such as analysis of timely contractual and liabilities or charge master coding reviews. Audits established processes and procedures to detect errors or irregularities, assuring compliance with laws, regulations, and guidelines of Federal/State programs. Analyzes payer requirements and pursues reimbursement through cost report settlement or charge capture or pricing opportunities. Performs strategic financial planning, using familiarity with payer requirements, to identify third party monies available through claims or settlement mechanisms. Coordinates data required for external audits, assuring timeliness and completion of projects. Documents and computes impact of possible compliance issues according to department procedures. Identify opportunities and make recommendations for interdisciplinary and department process improvement such as analyzing Return to Providers (RTPs) or work queues. Lead department teams to implement changes, creating work plan and department procedures required. Acts as a Revenue Integrity liaison with various EPIC IT teams handling various modules to setup and maintain accurate flow of charges. Works closely with EPIC HB/PB setup teams to review the accuracy of build. Coordinates or assists in special projects within the finance area, such as determining the effects of proposed or implemented changes in reimbursement rules or providing support during cost reporting, pricing or chargemaster maintenance. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and the Medical Staff Office to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987484
Senior Manager- Management Information Systems Analyst
Parkland Health and Hospital System Dallas, Texas
Location: Mockingbird Towers 11th FLR Primary Purpose Responsible for managing Materials Management operations with regard to the development of new systems and in the enhancement and maintenance of existing systems to ensure that the Materials Management function is operational. Minimum Specifications Education Must have a Bachelor's degree in management information systems or a related field. Experience Must have eight (8) years of experience in application design and system development, including experience implementing major computerized systems and integrating systems in a materials management environment. Experience must include a minimum of two years of supervisory experience. Must have experience with Database Management Systems operations, maintenance, and backup/recovery. Must have experience in SQL reporting (example: Crystal Reports, Access). Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Skills or Special Abilities Must be able to demonstrate knowledge of materials management and IT processes, practices and protocols affecting assigned area. Must have in-depth practical knowledge of using information technology to assist in the delivery of fast and efficient services. Must be able to demonstrate an understanding of business related needs and technical system elements, recognize system problems, identify the cause and implement appropriate solutions. Must have knowledge of local area networks, and operating systems in a client-server environment. Must be able to prioritize efforts to achieve strategic goals. Must have excellent verbal and written communication skills. Must be customer service oriented. Must be able to demonstrate effective leadership skills and techniques. Responsibilities Ensures the data integrity of Materials Management related information. Develops new and/or revises existing policies and procedures for consideration by departmental management. Serves as the division liaison with the Office of the Chief Information Officer (OCIO) in order to evaluate and manage the development and installation of new software and hardware to improve safety and efficiency of processes in the division. Works with departmental management to effectively communicate and plan the various tasks of projects and tracks development to ensure timely completion of projects. Remains accountable for the oversight of departmental level projects. Responsible for applying project management direction, methodology, and processes to assigned projects to ensure appropriate outcomes. Assists with monitoring and management of annual budgets to ensure the necessary funds are available to carry out the established goals and objectives for the department and Parkland. Routinely monitors and reports budget-related changes to ensure proactive measures can be taken to minimize unforeseen impact on the department and the institution. Provides administrator with projections to assist in budget forecasting. Assists with the development, implementation, and monitoring of annual goals and objectives for the Materials Management department. Generates and verifies accuracy of various utilization, financial and activity reports related to assigned areas in a timely manner. Reports may include month-end financial reports and productivity reports. Responds to assistance/information requests from employees, and other departments in a timely and empathetic manner, and in order to improve overall departmental services. Serves as the departmental liaison to the Information Systems Department for related billing, computer systems and automation projects. Performs data extraction, validation and reporting for departmental outcomes management, financial, workload and productivity related activities. Works with other departments, as necessary, to gather additional information required. Maintains a positive working relationship with job-related contacts, such as Parkland management, vendors, other health systems, and employees in order to improve overall Materials Management system capabilities. Coordinates with a multidisciplinary team to implement assigned IT and business projects on time, on budget, and within appropriate quality levels. Employs tools, techniques, and activities of management and monitoring in the program management process. Job Accountabilities Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Requisition ID: 986564
06/01/2026
Full time
Location: Mockingbird Towers 11th FLR Primary Purpose Responsible for managing Materials Management operations with regard to the development of new systems and in the enhancement and maintenance of existing systems to ensure that the Materials Management function is operational. Minimum Specifications Education Must have a Bachelor's degree in management information systems or a related field. Experience Must have eight (8) years of experience in application design and system development, including experience implementing major computerized systems and integrating systems in a materials management environment. Experience must include a minimum of two years of supervisory experience. Must have experience with Database Management Systems operations, maintenance, and backup/recovery. Must have experience in SQL reporting (example: Crystal Reports, Access). Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Skills or Special Abilities Must be able to demonstrate knowledge of materials management and IT processes, practices and protocols affecting assigned area. Must have in-depth practical knowledge of using information technology to assist in the delivery of fast and efficient services. Must be able to demonstrate an understanding of business related needs and technical system elements, recognize system problems, identify the cause and implement appropriate solutions. Must have knowledge of local area networks, and operating systems in a client-server environment. Must be able to prioritize efforts to achieve strategic goals. Must have excellent verbal and written communication skills. Must be customer service oriented. Must be able to demonstrate effective leadership skills and techniques. Responsibilities Ensures the data integrity of Materials Management related information. Develops new and/or revises existing policies and procedures for consideration by departmental management. Serves as the division liaison with the Office of the Chief Information Officer (OCIO) in order to evaluate and manage the development and installation of new software and hardware to improve safety and efficiency of processes in the division. Works with departmental management to effectively communicate and plan the various tasks of projects and tracks development to ensure timely completion of projects. Remains accountable for the oversight of departmental level projects. Responsible for applying project management direction, methodology, and processes to assigned projects to ensure appropriate outcomes. Assists with monitoring and management of annual budgets to ensure the necessary funds are available to carry out the established goals and objectives for the department and Parkland. Routinely monitors and reports budget-related changes to ensure proactive measures can be taken to minimize unforeseen impact on the department and the institution. Provides administrator with projections to assist in budget forecasting. Assists with the development, implementation, and monitoring of annual goals and objectives for the Materials Management department. Generates and verifies accuracy of various utilization, financial and activity reports related to assigned areas in a timely manner. Reports may include month-end financial reports and productivity reports. Responds to assistance/information requests from employees, and other departments in a timely and empathetic manner, and in order to improve overall departmental services. Serves as the departmental liaison to the Information Systems Department for related billing, computer systems and automation projects. Performs data extraction, validation and reporting for departmental outcomes management, financial, workload and productivity related activities. Works with other departments, as necessary, to gather additional information required. Maintains a positive working relationship with job-related contacts, such as Parkland management, vendors, other health systems, and employees in order to improve overall Materials Management system capabilities. Coordinates with a multidisciplinary team to implement assigned IT and business projects on time, on budget, and within appropriate quality levels. Employs tools, techniques, and activities of management and monitoring in the program management process. Job Accountabilities Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Requisition ID: 986564
Epic Senior Systems Analyst - Ambulatory
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
06/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Beaker Senior System Analyst - Quest
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
06/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
06/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Clinical Risk Management Analyst (Registered Nurse)
St. Joseph's Health Syracuse, New York
Employment Type: Full time Shift: Day Shift Description: This is not a remote work from home position Monday - Friday, Day Shift Schedule Position: Clinical Risk Management Analyst Mission Statement: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. POSITION SUMMARY The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE: Experience in health care setting. Bachelor's degree required (nursing, healthcare related degree is strongly preferred). Master's degree preferred. Certification (CPHRM) is preferred. Registered Nurse preferred. Ideally, the candidate will have 3-5 years in risk management / patient safety experience. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. Strong management and administrative skills. Broad-based knowledge of hospital related regulatory compliance requirements. Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. WORK ENVIRONMENT AND HAZARDS: Office and/or Clinical Setting. Exposure Class I or II - dependent on service. PHYSICAL DEMANDS: Sedentary work: requires sitting, standing and walking. WORK CONTACT GROUP: All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. SUPERVISED BY: Manager of Risk Management SUPERVISES: None CAREER PATH: Management OPERATIONS/COMPLIANCE: Is responsible for data management, investigation & reporting. Supports the education components of the facility's risk management program. Promotes the organizational patient safety initiatives. LOSS PREVENTION/PATIENT SAFETY: Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facility's education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. Specific Activities Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. Demonstrates a strong ability to identify, analyze and solve problems. Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. Promotes an environment of learning and safety. Is readily available to all staff as a resource. Competent with data display and analysis Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
06/01/2026
Full time
Employment Type: Full time Shift: Day Shift Description: This is not a remote work from home position Monday - Friday, Day Shift Schedule Position: Clinical Risk Management Analyst Mission Statement: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. POSITION SUMMARY The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE: Experience in health care setting. Bachelor's degree required (nursing, healthcare related degree is strongly preferred). Master's degree preferred. Certification (CPHRM) is preferred. Registered Nurse preferred. Ideally, the candidate will have 3-5 years in risk management / patient safety experience. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. Strong management and administrative skills. Broad-based knowledge of hospital related regulatory compliance requirements. Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. WORK ENVIRONMENT AND HAZARDS: Office and/or Clinical Setting. Exposure Class I or II - dependent on service. PHYSICAL DEMANDS: Sedentary work: requires sitting, standing and walking. WORK CONTACT GROUP: All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. SUPERVISED BY: Manager of Risk Management SUPERVISES: None CAREER PATH: Management OPERATIONS/COMPLIANCE: Is responsible for data management, investigation & reporting. Supports the education components of the facility's risk management program. Promotes the organizational patient safety initiatives. LOSS PREVENTION/PATIENT SAFETY: Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facility's education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. Specific Activities Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. Demonstrates a strong ability to identify, analyze and solve problems. Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. Promotes an environment of learning and safety. Is readily available to all staff as a resource. Competent with data display and analysis Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Sr Business Analyst - IT
MI Windows and Doors Fort Lauderdale, Florida
Job Description Pay Range: $96,000 - $119,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Senior Business Systems Analyst serves as a strategic and hands-on partner between manufacturing operations and technology, translating evolving business needs into scalable system solutions. This role aims to drive alignment between ERP, production systems, and business processes to enhance operational efficiency, data integrity, and overall plant performance. The Sr. BSA plays a key role in leading initiatives, influencing stakeholders, and ensuring successful delivery and adoption of technology solutions across the organization. Responsibilities Lead cross-functional collaboration with operations, warehouse, quality, engineering, and IT teams to define, prioritize, and translate business requirements into scalable system solutions.Analyze and optimize end-to-end business processes and system workflows, identifying opportunities to improve efficiency, reducing manual effort, and enhance data accuracy across manufacturing operations.Own the design, implementation, and ongoing support of ERP and related systems, ensuring alignment with inventory management, production, supply chain, and quality control processes.Act as the primary escalation point for plant-level ERP and HMI issues, driving timely resolution of complex problems while minimizing operational downtime.Provide oversight of system integrations between ERP, HMI, and production equipment, ensuring reliable data flow and accuracy of MES-related metrics such as production, yield, and scrap.Lead system testing and validation efforts, including test strategy, coordination of user acceptance testing (UAT), and validation in non-production environments prior to release.Partner with corporate IT and vendors to plan and execute system updates, patches, and enhancements; ensure proper change control, documentation, and system stability.Develop and drive user enablement strategies, including role-based training, documentation (SOPs, quick reference guides, one-point lessons), and continuous feedback loops to improve adoption.Lead change management initiatives for system implementations, upgrades, and process changes; provide hands-on support during go-lives and critical production periods.Establish and maintain standardized documentation practices, serving as a key knowledge resource and bridge between plant operations, IT, and external vendors.Leverage system data, reporting, and user feedback to identify trends, root causes, and improvement opportunities; drive corrective and preventive actions.Champion continuous improvement initiatives (, Lean, Six Sigma, Kaizen), using ERP and production data to influence decision-making and deliver measurable business outcomes.Mentor junior analysts or team members as applicable, promoting best practices in requirements gathering, documentation, and solution delivery. Qualifications Required: Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent practical experience.5+ years of experience as a Business Systems Analyst, with a strong focus in manufacturing or similar operational environments.Demonstrated experience leading system implementations, enhancements, or cross-functional initiatives.Strong expertise in requirements gathering, process mapping, and functional specification development.Deep understanding of manufacturing processes, including production, inventory, and supply chain workflows.Proven ability to troubleshoot complex system issues and drive resolution across multiple teams.Experience with ERP systems and integrations with shop floor systems (, HMI/MES).Strong analytical, problem-solving, and data interpretation skills.Excellent communication and interpersonal skills, with the ability to influence stakeholders at multiple levels.Strong organizational skills with the ability to manage multiple priorities and deadlines.Self-starter with the ability to quickly learn and adapt to complex technical and operational environments. Preferred: Experience supporting or implementing ERP systems in a plant environment.Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.Experience working with system integrations, middleware, or data mapping between platforms. Behavioral Competencies CollaboratesDrives ResultsCustomer FocusAction OrientedValues DifferencesDrives Engagement What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
06/01/2026
Full time
Job Description Pay Range: $96,000 - $119,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Senior Business Systems Analyst serves as a strategic and hands-on partner between manufacturing operations and technology, translating evolving business needs into scalable system solutions. This role aims to drive alignment between ERP, production systems, and business processes to enhance operational efficiency, data integrity, and overall plant performance. The Sr. BSA plays a key role in leading initiatives, influencing stakeholders, and ensuring successful delivery and adoption of technology solutions across the organization. Responsibilities Lead cross-functional collaboration with operations, warehouse, quality, engineering, and IT teams to define, prioritize, and translate business requirements into scalable system solutions.Analyze and optimize end-to-end business processes and system workflows, identifying opportunities to improve efficiency, reducing manual effort, and enhance data accuracy across manufacturing operations.Own the design, implementation, and ongoing support of ERP and related systems, ensuring alignment with inventory management, production, supply chain, and quality control processes.Act as the primary escalation point for plant-level ERP and HMI issues, driving timely resolution of complex problems while minimizing operational downtime.Provide oversight of system integrations between ERP, HMI, and production equipment, ensuring reliable data flow and accuracy of MES-related metrics such as production, yield, and scrap.Lead system testing and validation efforts, including test strategy, coordination of user acceptance testing (UAT), and validation in non-production environments prior to release.Partner with corporate IT and vendors to plan and execute system updates, patches, and enhancements; ensure proper change control, documentation, and system stability.Develop and drive user enablement strategies, including role-based training, documentation (SOPs, quick reference guides, one-point lessons), and continuous feedback loops to improve adoption.Lead change management initiatives for system implementations, upgrades, and process changes; provide hands-on support during go-lives and critical production periods.Establish and maintain standardized documentation practices, serving as a key knowledge resource and bridge between plant operations, IT, and external vendors.Leverage system data, reporting, and user feedback to identify trends, root causes, and improvement opportunities; drive corrective and preventive actions.Champion continuous improvement initiatives (, Lean, Six Sigma, Kaizen), using ERP and production data to influence decision-making and deliver measurable business outcomes.Mentor junior analysts or team members as applicable, promoting best practices in requirements gathering, documentation, and solution delivery. Qualifications Required: Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent practical experience.5+ years of experience as a Business Systems Analyst, with a strong focus in manufacturing or similar operational environments.Demonstrated experience leading system implementations, enhancements, or cross-functional initiatives.Strong expertise in requirements gathering, process mapping, and functional specification development.Deep understanding of manufacturing processes, including production, inventory, and supply chain workflows.Proven ability to troubleshoot complex system issues and drive resolution across multiple teams.Experience with ERP systems and integrations with shop floor systems (, HMI/MES).Strong analytical, problem-solving, and data interpretation skills.Excellent communication and interpersonal skills, with the ability to influence stakeholders at multiple levels.Strong organizational skills with the ability to manage multiple priorities and deadlines.Self-starter with the ability to quickly learn and adapt to complex technical and operational environments. Preferred: Experience supporting or implementing ERP systems in a plant environment.Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.Experience working with system integrations, middleware, or data mapping between platforms. Behavioral Competencies CollaboratesDrives ResultsCustomer FocusAction OrientedValues DifferencesDrives Engagement What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Functional Quality Assurance Analyst
Uline, Inc. Waukegan, Illinois
Functional Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an analytical thinker ready to elevate the customer experience for a growing company? As a Functional Quality Assurance Analyst, you'll put our applications to the test to keep operations running smoothly and maintain the legendary service Uline is known for. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and implement QA processes, policies and procedures to ensure smooth operations and legendary service. Perform manual testing across Quotes and supported sales systems, including Java Order Entry and Oracle, to deliver high-quality releases and enhancements. Collaborate with development and business teams to document, troubleshoot and resolve issues. Track testing progress and provide recommendations across multiple initiatives. Verify data accuracy using SQL queries and contribute to ongoing process improvements. Minimum Requirements Bachelor's degree. Proficient in Microsoft Office. Experience in writing and executing SQL Statements. Strong communication, analytical and problem-solving skills. Familiarity with Agile / Scrum methodologies a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Functional Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an analytical thinker ready to elevate the customer experience for a growing company? As a Functional Quality Assurance Analyst, you'll put our applications to the test to keep operations running smoothly and maintain the legendary service Uline is known for. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and implement QA processes, policies and procedures to ensure smooth operations and legendary service. Perform manual testing across Quotes and supported sales systems, including Java Order Entry and Oracle, to deliver high-quality releases and enhancements. Collaborate with development and business teams to document, troubleshoot and resolve issues. Track testing progress and provide recommendations across multiple initiatives. Verify data accuracy using SQL queries and contribute to ongoing process improvements. Minimum Requirements Bachelor's degree. Proficient in Microsoft Office. Experience in writing and executing SQL Statements. Strong communication, analytical and problem-solving skills. Familiarity with Agile / Scrum methodologies a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Business Systems Analyst - International
Uline, Inc. Kenosha, Wisconsin
Business Systems Analyst - International Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Support the tech that takes Uline global as a Business Systems Analyst! You'll be part of Uline's technology modernization upgrade, working hands-on with data and partnering with IT to build solutions that streamline processes and provide insights for our International team. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and analyze International team data requests, presenting clear findings to leadership. Maintain and improve daily technology processes, building efficiencies through automation and smart use of data. Investigate and resolve user issues, partnering with IT and other teams for testing and support. Create and update system documentation, reports and user communications. Contribute to modernization projects and process improvement initiatives that support Uline's International operations. Minimum Requirements Bachelor's degree. 1+ years of experience as an analyst or similar role. Proficient in SQL, Microsoft Office and VBA. Power BI preferred. Strong communication, analytical and organizational skills. Experience in a business-to-business (B2B) environment a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Business Systems Analyst - International Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Support the tech that takes Uline global as a Business Systems Analyst! You'll be part of Uline's technology modernization upgrade, working hands-on with data and partnering with IT to build solutions that streamline processes and provide insights for our International team. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and analyze International team data requests, presenting clear findings to leadership. Maintain and improve daily technology processes, building efficiencies through automation and smart use of data. Investigate and resolve user issues, partnering with IT and other teams for testing and support. Create and update system documentation, reports and user communications. Contribute to modernization projects and process improvement initiatives that support Uline's International operations. Minimum Requirements Bachelor's degree. 1+ years of experience as an analyst or similar role. Proficient in SQL, Microsoft Office and VBA. Power BI preferred. Strong communication, analytical and organizational skills. Experience in a business-to-business (B2B) environment a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Executive Operations Business Analyst
Uline, Inc. Kenosha, Wisconsin
Executive Operations Business Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to make a real impact? Join Uline as an Executive Operations Business Analyst to be a driver of operational excellence. From transforming data into actionable insights to collaborating on innovative solutions, your skills will help shape our growing company's future! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Transform raw data into broader business summaries with actionable insights for Uline's President and senior leaders. Dive deep into operational challenges, working across teams to craft improvement strategies. Brainstorm and help implement innovative cost-saving measures. Keep a pulse of customer feedback, turning their comments into action. Bring your research and analytics skills to the table during audits to make informed suggestions for departmental upgrades. Minimum Requirements Bachelor's degree with a Business, Data or Finance focus. 3 years of relevant experience. Proficient in Excel and SQL. Excellent organizational and communication skills with great attention to detail. Travel to Uline's North American locations or to international locations as needed. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Executive Operations Business Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to make a real impact? Join Uline as an Executive Operations Business Analyst to be a driver of operational excellence. From transforming data into actionable insights to collaborating on innovative solutions, your skills will help shape our growing company's future! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Transform raw data into broader business summaries with actionable insights for Uline's President and senior leaders. Dive deep into operational challenges, working across teams to craft improvement strategies. Brainstorm and help implement innovative cost-saving measures. Keep a pulse of customer feedback, turning their comments into action. Bring your research and analytics skills to the table during audits to make informed suggestions for departmental upgrades. Minimum Requirements Bachelor's degree with a Business, Data or Finance focus. 3 years of relevant experience. Proficient in Excel and SQL. Excellent organizational and communication skills with great attention to detail. Travel to Uline's North American locations or to international locations as needed. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Executive Operations Business Analyst
Uline, Inc. Waukegan, Illinois
Executive Operations Business Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to make a real impact? Join Uline as an Executive Operations Business Analyst to be a driver of operational excellence. From transforming data into actionable insights to collaborating on innovative solutions, your skills will help shape our growing company's future! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Transform raw data into broader business summaries with actionable insights for Uline's President and senior leaders. Dive deep into operational challenges, working across teams to craft improvement strategies. Brainstorm and help implement innovative cost-saving measures. Keep a pulse of customer feedback, turning their comments into action. Bring your research and analytics skills to the table during audits to make informed suggestions for departmental upgrades. Minimum Requirements Bachelor's degree with a Business, Data or Finance focus. 3 years of relevant experience. Proficient in Excel and SQL. Excellent organizational and communication skills with great attention to detail. Travel to Uline's North American locations or to international locations as needed. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Executive Operations Business Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to make a real impact? Join Uline as an Executive Operations Business Analyst to be a driver of operational excellence. From transforming data into actionable insights to collaborating on innovative solutions, your skills will help shape our growing company's future! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Transform raw data into broader business summaries with actionable insights for Uline's President and senior leaders. Dive deep into operational challenges, working across teams to craft improvement strategies. Brainstorm and help implement innovative cost-saving measures. Keep a pulse of customer feedback, turning their comments into action. Bring your research and analytics skills to the table during audits to make informed suggestions for departmental upgrades. Minimum Requirements Bachelor's degree with a Business, Data or Finance focus. 3 years of relevant experience. Proficient in Excel and SQL. Excellent organizational and communication skills with great attention to detail. Travel to Uline's North American locations or to international locations as needed. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Business Systems Analyst - International
Uline, Inc. Waukegan, Illinois
Business Systems Analyst - International Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Support the tech that takes Uline global as a Business Systems Analyst! You'll be part of Uline's technology modernization upgrade, working hands-on with data and partnering with IT to build solutions that streamline processes and provide insights for our International team. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and analyze International team data requests, presenting clear findings to leadership. Maintain and improve daily technology processes, building efficiencies through automation and smart use of data. Investigate and resolve user issues, partnering with IT and other teams for testing and support. Create and update system documentation, reports and user communications. Contribute to modernization projects and process improvement initiatives that support Uline's International operations. Minimum Requirements Bachelor's degree. 1+ years of experience as an analyst or similar role. Proficient in SQL, Microsoft Office and VBA. Power BI preferred. Strong communication, analytical and organizational skills. Experience in a business-to-business (B2B) environment a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Business Systems Analyst - International Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Support the tech that takes Uline global as a Business Systems Analyst! You'll be part of Uline's technology modernization upgrade, working hands-on with data and partnering with IT to build solutions that streamline processes and provide insights for our International team. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and analyze International team data requests, presenting clear findings to leadership. Maintain and improve daily technology processes, building efficiencies through automation and smart use of data. Investigate and resolve user issues, partnering with IT and other teams for testing and support. Create and update system documentation, reports and user communications. Contribute to modernization projects and process improvement initiatives that support Uline's International operations. Minimum Requirements Bachelor's degree. 1+ years of experience as an analyst or similar role. Proficient in SQL, Microsoft Office and VBA. Power BI preferred. Strong communication, analytical and organizational skills. Experience in a business-to-business (B2B) environment a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Functional Quality Assurance Analyst
Uline, Inc. Kenosha, Wisconsin
Functional Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an analytical thinker ready to elevate the customer experience for a growing company? As a Functional Quality Assurance Analyst, you'll put our applications to the test to keep operations running smoothly and maintain the legendary service Uline is known for. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and implement QA processes, policies and procedures to ensure smooth operations and legendary service. Perform manual testing across Quotes and supported sales systems, including Java Order Entry and Oracle, to deliver high-quality releases and enhancements. Collaborate with development and business teams to document, troubleshoot and resolve issues. Track testing progress and provide recommendations across multiple initiatives. Verify data accuracy using SQL queries and contribute to ongoing process improvements. Minimum Requirements Bachelor's degree. Proficient in Microsoft Office. Experience in writing and executing SQL Statements. Strong communication, analytical and problem-solving skills. Familiarity with Agile / Scrum methodologies a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
06/01/2026
Full time
Functional Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an analytical thinker ready to elevate the customer experience for a growing company? As a Functional Quality Assurance Analyst, you'll put our applications to the test to keep operations running smoothly and maintain the legendary service Uline is known for. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and implement QA processes, policies and procedures to ensure smooth operations and legendary service. Perform manual testing across Quotes and supported sales systems, including Java Order Entry and Oracle, to deliver high-quality releases and enhancements. Collaborate with development and business teams to document, troubleshoot and resolve issues. Track testing progress and provide recommendations across multiple initiatives. Verify data accuracy using SQL queries and contribute to ongoing process improvements. Minimum Requirements Bachelor's degree. Proficient in Microsoft Office. Experience in writing and executing SQL Statements. Strong communication, analytical and problem-solving skills. Familiarity with Agile / Scrum methodologies a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()
Materials Management Analyst
Manpower Engineering Clearwater, Florida
Our client, a leading aerospace/advanced manufacturing company , is seeking a Materials Management Analyst to join their team. As a Materials Management Analyst, you will be part of the Supply Chain / Materials Planning Department supporting Planning, Procurement, Operations, Engineering, and Quality teams . The ideal candidate will have strong analytical skills , proactive problem-solving ability , and sense of urgency/prioritization skills which will align successfully in the organization. Job Title: Materials Management Analyst Location: Clearwater, FL (Onsite) Pay Range: $30.77 - $33.13/hr What's the Job? Analyze material inventory levels, shortages, and supply risks Investigate and resolve material issues caused by supply disruptions or demand changes Monitor shortage reports, open demand, and past due materials Collaborate daily with cross-functional teams to resolve material constraints Develop and maintain reports, trackers, and dashboards to improve material visibility What's Needed? Must be a U.S. Citizen 3+ years of materials planning experience in a manufacturing environment Experience with ERP/MRP systems (SAP strongly preferred) Advanced proficiency in Excel (Access, SQL, Power BI highly preferred) Strong analytical, prioritization, and problem-solving skills in fast-paced environments What's in it for me? Opportunity to work with a high-impact supply chain team Exposure to cross-functional operations and decision-making Hands-on role with data, analytics, and process improvement Competitive hourly pay Career growth in manufacturing and supply chain planning If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
06/01/2026
Seasonal
Our client, a leading aerospace/advanced manufacturing company , is seeking a Materials Management Analyst to join their team. As a Materials Management Analyst, you will be part of the Supply Chain / Materials Planning Department supporting Planning, Procurement, Operations, Engineering, and Quality teams . The ideal candidate will have strong analytical skills , proactive problem-solving ability , and sense of urgency/prioritization skills which will align successfully in the organization. Job Title: Materials Management Analyst Location: Clearwater, FL (Onsite) Pay Range: $30.77 - $33.13/hr What's the Job? Analyze material inventory levels, shortages, and supply risks Investigate and resolve material issues caused by supply disruptions or demand changes Monitor shortage reports, open demand, and past due materials Collaborate daily with cross-functional teams to resolve material constraints Develop and maintain reports, trackers, and dashboards to improve material visibility What's Needed? Must be a U.S. Citizen 3+ years of materials planning experience in a manufacturing environment Experience with ERP/MRP systems (SAP strongly preferred) Advanced proficiency in Excel (Access, SQL, Power BI highly preferred) Strong analytical, prioritization, and problem-solving skills in fast-paced environments What's in it for me? Opportunity to work with a high-impact supply chain team Exposure to cross-functional operations and decision-making Hands-on role with data, analytics, and process improvement Competitive hourly pay Career growth in manufacturing and supply chain planning If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Sr Solution architect - (Digital/ Banking)
BMO Financial Naperville, Illinois
Application Deadline: 06/28/2026 Address: 1200 E. Warrenville Road Job Family Group: Technology Role Description : As a member of the BMO Digital Architecture, the Senior Solution Architect, primarily Leads end-to-end technology solutions and high-level designs for key initiatives in collaboration with other architects and in alignment with bank's target architecture and standards for a business domain like Deposits, Cards, Lending, Channels, etc. Drives technology strategy and roadmaps of business functional areas - deposits, cards, payments, operations, customer experience, analytics working with business and technology partners Establishes as a technology solution expert in one or more of the banking domain s to advise Lead Technology Officers and their business leaders in solving business problems Requires Skillset: Solution architect , who works with other architects including enterprise architects, leads with all aspects solution architecture and design of multiple projects in alignment with the bank's target architecture and standards Solution Architect with the following experience: All aspects of solution function/data placement, end to end design & integration oversight, Able to relate to end-to-end business processes into solutions with a goal of simplifying the business process and improving UX Data placement and data integration background Strong application security /infrastructure, & deployment exposure Enterprise-level Application Architecture Experience with services management ( web services, REST, Web API, ESB , message-based) development, integration and deployment Previous Development experience ( Cloud, DevOps, Agile) Multi-vendor integration design including infrastructure experience API design API Security , digital/mobile architecture experience AI, Insights, Automation experience Technical facilitator bringing various technology groups and vendors for solution design and execution to meet project timeline but keeping strategic focus MUST be able to document solution proposals (e.g., solution options sequence diagrams, conceptual diagrams) to get agreement from Security, Infrastructure, Enterprise Architecture, etc. Resolve issues as they arise Produce project level and program level technical documentations (solution options, solution architecture, high-level end-to-end design flow) collaborating with other technical leads Assists with and contributes to function area-specific target architecture, transition architectures, and technology roadmap Leads or assist with new technology evaluation against BMO target architecture and standards to solve business problems Ability to learn/internalize existing information to assist several projects effectively and immediately Strong written / verbal communication skills and comfortable interacting with developers all the way up to the "C" level Banking solution experience is desirable Understands or has application design experience in Cloud (e.g., AWS) technologies Addition Info: The person will be working on multiple projects (3 to 4) at the same time in different functional areas of the Bank (e.g., Channels, Sales/Marketing/CRM, Commercial Lending, Collections) 15 years of IT experience with minimum 6 years of hands-on solution architecture experience for enterprise-grade applications Not Looking For: Hard-core developers for Java or .Net application coding DBA, Data modellers Project or Program Manager Business analyst, Data analyst, System Analyst or System Administrator Typical Day-to-Day Activities Coordinate cross-team communication and facilitate reviewing of technical issues for the technical governance forums. Lead socialization of the technical decisions with the project team. Facilitate and lead resolution of all technical issues on the project/program by establishing strong working relationships with the business, operations and other technology team members Identify and communicate risks (business, application, technical) associated with component or application implementation. Evaluate multiple solution design options, working with a multi-disciplined team to design integrated solution architecture across application areas and helping the project adhere to Enterprise standards Document solutions using bank's standard template Document high-level design and hand-off work to next group in the development pipeline Example Work & Projects: Help extending existing target architecture and develop transition state solution architecture for customer data Drive Digital Architecture for Deposits, or for Retail products (retail lending or credit cards) Drive cross-product cross-channel customer experience integration architecture retail or commercial customers Drive the platform application architecture of a new loan origination platform Drive payment process automation solution in backend payment processing (ACH, Check Processing, Lockbox processing) Drive various aspects of Collections solution being part of the core architecture team responsible for enterprise-wide collections solution Drive and document solution for risk underwriting and credit risk auto-decisioning integration Drive target architecture and roadmap for various banking capabilities Salary : $112,200.00 - $209,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
06/01/2026
Full time
Application Deadline: 06/28/2026 Address: 1200 E. Warrenville Road Job Family Group: Technology Role Description : As a member of the BMO Digital Architecture, the Senior Solution Architect, primarily Leads end-to-end technology solutions and high-level designs for key initiatives in collaboration with other architects and in alignment with bank's target architecture and standards for a business domain like Deposits, Cards, Lending, Channels, etc. Drives technology strategy and roadmaps of business functional areas - deposits, cards, payments, operations, customer experience, analytics working with business and technology partners Establishes as a technology solution expert in one or more of the banking domain s to advise Lead Technology Officers and their business leaders in solving business problems Requires Skillset: Solution architect , who works with other architects including enterprise architects, leads with all aspects solution architecture and design of multiple projects in alignment with the bank's target architecture and standards Solution Architect with the following experience: All aspects of solution function/data placement, end to end design & integration oversight, Able to relate to end-to-end business processes into solutions with a goal of simplifying the business process and improving UX Data placement and data integration background Strong application security /infrastructure, & deployment exposure Enterprise-level Application Architecture Experience with services management ( web services, REST, Web API, ESB , message-based) development, integration and deployment Previous Development experience ( Cloud, DevOps, Agile) Multi-vendor integration design including infrastructure experience API design API Security , digital/mobile architecture experience AI, Insights, Automation experience Technical facilitator bringing various technology groups and vendors for solution design and execution to meet project timeline but keeping strategic focus MUST be able to document solution proposals (e.g., solution options sequence diagrams, conceptual diagrams) to get agreement from Security, Infrastructure, Enterprise Architecture, etc. Resolve issues as they arise Produce project level and program level technical documentations (solution options, solution architecture, high-level end-to-end design flow) collaborating with other technical leads Assists with and contributes to function area-specific target architecture, transition architectures, and technology roadmap Leads or assist with new technology evaluation against BMO target architecture and standards to solve business problems Ability to learn/internalize existing information to assist several projects effectively and immediately Strong written / verbal communication skills and comfortable interacting with developers all the way up to the "C" level Banking solution experience is desirable Understands or has application design experience in Cloud (e.g., AWS) technologies Addition Info: The person will be working on multiple projects (3 to 4) at the same time in different functional areas of the Bank (e.g., Channels, Sales/Marketing/CRM, Commercial Lending, Collections) 15 years of IT experience with minimum 6 years of hands-on solution architecture experience for enterprise-grade applications Not Looking For: Hard-core developers for Java or .Net application coding DBA, Data modellers Project or Program Manager Business analyst, Data analyst, System Analyst or System Administrator Typical Day-to-Day Activities Coordinate cross-team communication and facilitate reviewing of technical issues for the technical governance forums. Lead socialization of the technical decisions with the project team. Facilitate and lead resolution of all technical issues on the project/program by establishing strong working relationships with the business, operations and other technology team members Identify and communicate risks (business, application, technical) associated with component or application implementation. Evaluate multiple solution design options, working with a multi-disciplined team to design integrated solution architecture across application areas and helping the project adhere to Enterprise standards Document solutions using bank's standard template Document high-level design and hand-off work to next group in the development pipeline Example Work & Projects: Help extending existing target architecture and develop transition state solution architecture for customer data Drive Digital Architecture for Deposits, or for Retail products (retail lending or credit cards) Drive cross-product cross-channel customer experience integration architecture retail or commercial customers Drive the platform application architecture of a new loan origination platform Drive payment process automation solution in backend payment processing (ACH, Check Processing, Lockbox processing) Drive various aspects of Collections solution being part of the core architecture team responsible for enterprise-wide collections solution Drive and document solution for risk underwriting and credit risk auto-decisioning integration Drive target architecture and roadmap for various banking capabilities Salary : $112,200.00 - $209,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Crime Analyst & Technical Lead, UC Public Safety
University of Cincinnati Cincinnati, Ohio
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu . UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview Perform professional level technical and analytical support in the daily operations of the University of Cincinnati Police Division. Assist all Division personnel in a timely manner in the collection, collation, analysis, and dissemination of the data collected including, but not limited to, crime, arrests, calls for service, and traffic data. Essential Functions Analyze data from various sources and makes detailed analyses to determine specific crime patterns. Assist the Police Division's staff in selecting and accessing computerized information through the Regional Computer Center that will aid them in their replies to citizens' questions and complaints. Identify and report statistical data related to officer performance. Work with Command Staff to identify, analyze and assess critical problem-solving projects. Design computerized reports for Division use from data generated by the Computer Aided Dispatch (CAD) system in the Communications Section. Provide requested information and assists media personnel through the Public Information Office with the requested information. Confer with Division and surrounding law enforcement personnel to gather and exchange information for analysis and presentation. Assist Division members in problem solving using available data. Provide technical level administrative crime analysis assistance to Command Staff. Provide analysis of crime, arrests and calls for service in support of Police Division mission and goals. Collect, compile and analyze information from various sources on a variety of special topics. Compile reports and generate maps. Maintain the continual development, creation, maintenance, and enhancement of the Public Safety Portal (PSP) intranet-based application data warehouse with automatic data feed and a front-end for user interaction. Maintain the continual development, creation and maintenance of automated administrative processes, including police inspections, police contact cards, police & administrative documents, daily police lineups, and the problem-solving tracking system. Maintain the continual development and creation of the risk assessment desktop application for on-campus events that allows users to create a comprehensive list of needs based on event characteristics. Maintain the continual development and automation of several processes including emails for dispositioning early warning system documents for department human resources, daily emails detailing the City of Cincinnati Police Department crime reports in the university area and emails to university stakeholders detailing reported incidents related to mental health. Prepare written materials to communicate Division activities and programs for internal and external distribution. Act as a resource to persons, including citizens with inquiries about Division statistics, activities and services. Compile, calculate, maintain, and review Division monthly executive information summary. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in Criminal Justice, Criminology, Public Administration, Computer Science, Police Science, Mathematics, Statistical Analysis, Information Management, or related field. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Must be able to obtain certification to gain access to NCIC, LEADS, and RCIC (national, state, and regional crime systems). Must pass background investigation and no criminal record. Must have a current valid state operator's license with acceptable driving record. Required Experience Must have a minimum of 1 year of experience in crime analysis/research and/or intelligence analysis/research Experience with software development, database administration and scripting for automation. Additional Qualifications Considered Four (4) years of related experience in law enforcement Knowledge of and experience with the following: PHP, HTML, CSS, JavaScript, MS SQL Server, Oracle, PostgreSQL, Node/ElectronJS, Python, R, Bash, Powershell, Windows Server 2012 thru 2021, LINX (ubuntu), MAC OS. Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Often Talking - Often Standing - Often Walking - Often Climbing stairs/ladders - Often Bending - Seldom Stooping - Seldom Kneeling, squatting - Seldom Crouching - Seldom Reaching overhead - Seldom Lifting - up to 20 pounds - Seldom Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our Careers Page . UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Important : To apply you must create a profile and submit a complete job application through the UC applicant portal . We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102423
06/01/2026
Full time
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu . UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview Perform professional level technical and analytical support in the daily operations of the University of Cincinnati Police Division. Assist all Division personnel in a timely manner in the collection, collation, analysis, and dissemination of the data collected including, but not limited to, crime, arrests, calls for service, and traffic data. Essential Functions Analyze data from various sources and makes detailed analyses to determine specific crime patterns. Assist the Police Division's staff in selecting and accessing computerized information through the Regional Computer Center that will aid them in their replies to citizens' questions and complaints. Identify and report statistical data related to officer performance. Work with Command Staff to identify, analyze and assess critical problem-solving projects. Design computerized reports for Division use from data generated by the Computer Aided Dispatch (CAD) system in the Communications Section. Provide requested information and assists media personnel through the Public Information Office with the requested information. Confer with Division and surrounding law enforcement personnel to gather and exchange information for analysis and presentation. Assist Division members in problem solving using available data. Provide technical level administrative crime analysis assistance to Command Staff. Provide analysis of crime, arrests and calls for service in support of Police Division mission and goals. Collect, compile and analyze information from various sources on a variety of special topics. Compile reports and generate maps. Maintain the continual development, creation, maintenance, and enhancement of the Public Safety Portal (PSP) intranet-based application data warehouse with automatic data feed and a front-end for user interaction. Maintain the continual development, creation and maintenance of automated administrative processes, including police inspections, police contact cards, police & administrative documents, daily police lineups, and the problem-solving tracking system. Maintain the continual development and creation of the risk assessment desktop application for on-campus events that allows users to create a comprehensive list of needs based on event characteristics. Maintain the continual development and automation of several processes including emails for dispositioning early warning system documents for department human resources, daily emails detailing the City of Cincinnati Police Department crime reports in the university area and emails to university stakeholders detailing reported incidents related to mental health. Prepare written materials to communicate Division activities and programs for internal and external distribution. Act as a resource to persons, including citizens with inquiries about Division statistics, activities and services. Compile, calculate, maintain, and review Division monthly executive information summary. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in Criminal Justice, Criminology, Public Administration, Computer Science, Police Science, Mathematics, Statistical Analysis, Information Management, or related field. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Must be able to obtain certification to gain access to NCIC, LEADS, and RCIC (national, state, and regional crime systems). Must pass background investigation and no criminal record. Must have a current valid state operator's license with acceptable driving record. Required Experience Must have a minimum of 1 year of experience in crime analysis/research and/or intelligence analysis/research Experience with software development, database administration and scripting for automation. Additional Qualifications Considered Four (4) years of related experience in law enforcement Knowledge of and experience with the following: PHP, HTML, CSS, JavaScript, MS SQL Server, Oracle, PostgreSQL, Node/ElectronJS, Python, R, Bash, Powershell, Windows Server 2012 thru 2021, LINX (ubuntu), MAC OS. Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Often Talking - Often Standing - Often Walking - Often Climbing stairs/ladders - Often Bending - Seldom Stooping - Seldom Kneeling, squatting - Seldom Crouching - Seldom Reaching overhead - Seldom Lifting - up to 20 pounds - Seldom Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our Careers Page . UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Important : To apply you must create a profile and submit a complete job application through the UC applicant portal . We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102423
LEAD EPIC ANALYST, PROFESSIONAL BILLING
Boston Children's Hospital Boston, Massachusetts
Lead IT Epic Analyst - Professional Billing and Claims Position Summary The Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. As the subject matter expert, this role is key in ensuring system functionality meets complex billing workflows and operational efficiencies. The Lead Analyst partners with key operational stakeholders to translate business needs into Epic workflows, effectively enhancing application performance and use. Principal Duties and Responsibilities Design, Build, and Support: Lead the design, configuration, testing, and support of the Epic Professional Billing application, ensuring alignment with departmental goals. Liaison: Act as the primary liaison between the PB IT team and operational counterparts to translate business needs into Epic workflows. Troubleshooting: Lead complex troubleshooting and triage efforts across Epic and third-party applications to ensure optimal system performance. Integration and Optimization: Act as the primary owner for integration efforts and optimizations, enhancing application use and performance. Leadership Communication: Lead presentations and communications with leadership, facilitating collaboration among team members. Gold Star Implementation: Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency. Certifications Required: Epic Professional Billing certification Preferred: Charge Router certification Desirable: Additional Epic certifications or cross-certifications Minimum Qualifications Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field, or equivalent work experience. Minimum of 7 years of Epic experience, with significant experience in Professional Billing. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently with minimal supervision while managing multiple priorities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinical, financial, and IT stakeholders. Preferred Qualifications Additional Epic certifications (e.g., Hospital Billing, Resolute, Claims, or related revenue cycle modules). Experience with revenue cycle operations, billing, and reimbursement processes in a healthcare setting. Knowledge and hands-on experience with Epic Charge Router and/or Charging workflows. Knowledge of SQL, reporting tools, or data extracts. Experience with project management methodologies and tools. Prior experience with Epic upgrade cycles, optimization initiatives, or strategic system projects. Expertise in Epic integration points and downstream system impacts. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
06/01/2026
Full time
Lead IT Epic Analyst - Professional Billing and Claims Position Summary The Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. As the subject matter expert, this role is key in ensuring system functionality meets complex billing workflows and operational efficiencies. The Lead Analyst partners with key operational stakeholders to translate business needs into Epic workflows, effectively enhancing application performance and use. Principal Duties and Responsibilities Design, Build, and Support: Lead the design, configuration, testing, and support of the Epic Professional Billing application, ensuring alignment with departmental goals. Liaison: Act as the primary liaison between the PB IT team and operational counterparts to translate business needs into Epic workflows. Troubleshooting: Lead complex troubleshooting and triage efforts across Epic and third-party applications to ensure optimal system performance. Integration and Optimization: Act as the primary owner for integration efforts and optimizations, enhancing application use and performance. Leadership Communication: Lead presentations and communications with leadership, facilitating collaboration among team members. Gold Star Implementation: Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency. Certifications Required: Epic Professional Billing certification Preferred: Charge Router certification Desirable: Additional Epic certifications or cross-certifications Minimum Qualifications Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field, or equivalent work experience. Minimum of 7 years of Epic experience, with significant experience in Professional Billing. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently with minimal supervision while managing multiple priorities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinical, financial, and IT stakeholders. Preferred Qualifications Additional Epic certifications (e.g., Hospital Billing, Resolute, Claims, or related revenue cycle modules). Experience with revenue cycle operations, billing, and reimbursement processes in a healthcare setting. Knowledge and hands-on experience with Epic Charge Router and/or Charging workflows. Knowledge of SQL, reporting tools, or data extracts. Experience with project management methodologies and tools. Prior experience with Epic upgrade cycles, optimization initiatives, or strategic system projects. Expertise in Epic integration points and downstream system impacts. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Cadence & Hello World Epic Analyst
Methodist Health System Dallas, Texas
Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: The Cadence & Hello World Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Hello World Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of Epic Cadence/Hello World application build and maintenance of the system. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Cadence and Referrals Certification is required and one or more years working with Cadence application is strongly preferred Hello World badge is required Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Work Experience: 1+ years as an Epic analyst Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information Systems. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding Information System's clinical applications. (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the clinical staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current CIS, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to clinical information systems. (5%) 7. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. Prior experience in healthcare environment 2. Demonstrated ability to function well under pressure • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
06/01/2026
Full time
Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: The Cadence & Hello World Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Hello World Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of Epic Cadence/Hello World application build and maintenance of the system. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Cadence and Referrals Certification is required and one or more years working with Cadence application is strongly preferred Hello World badge is required Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Work Experience: 1+ years as an Epic analyst Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information Systems. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding Information System's clinical applications. (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the clinical staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current CIS, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to clinical information systems. (5%) 7. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. Prior experience in healthcare environment 2. Demonstrated ability to function well under pressure • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025

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