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Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title IT Service Desk Specialist - Level II Position Type Full Time, Onsite Position Location Fort Meade, MD Job Duties: Serve as the primary point of contact for customer engagement, delivering real-time responses to inquiries through multiple channels including telephone support, in-person assistance, and live chat services. Monitor and triage tickets (incidents, cases, and requests) that have been assigned to the site (e.g., routed from the DHA GSC or initiated by local users). Answer questions, analyze problems and provide technical assistance. Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Monitor and track the IT Service Desk queue and complete work orders within the applicable MTF knowledge base article processes. Provide hardware support including but not limited to on-site touch-labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Assist with all required equipment staging, burn-in, installation, testing and documentation. This shall include setup of systems, and integration testing and/or troubleshooting for all Government equipment or devices approved for use in network/systems areas supported at DHA site locations. Support end user service requests for computer software installation as needed. Service requests may be via the DHA ticketing system or via walk-in customer support. Maintain workstation/laptop operational baselines and cybersecurity compliance through established processes and procedures that include situational or periodic risk reviews to meet current Enterprise standards. Provide desk-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the DHA GSC or other DHA Enterprise Support Teams. The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements. Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). Supports inventory management, and Defense Reutilization Marketing Office (DRMO) disposal IAW established guidance of site. Deploy end-user system images to new workstations/laptops per DHA approved imaging practices. Support system administrator functions. Other duties as assigned. Required Years of Experience (min) Four (4)+ years of experience demonstrating the required proficiency. Required Degree Bachelor's degree and/or equivalency Required Certification IAT I and CE: Associate About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight-discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!

About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Acquisition Subject Matter Expert at Wright Patterson Air Force Base, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Early Support • Support early acquisition activities that bridge mission needs or opportunities into executable acquisition programs, primarily within BCAC Phases 1-3. • Guide customers through the transition from concept or problem statement to acquisition-ready artifacts, enabling successful stand-up of program offices and downstream execution. • Advise customers on appropriate acquisition pathways, including BCAC, Software Acquisition Pathway, and hybrid approaches, based on regulatory requirements and program context. Business Mission Area & Defense Business Systems Compliance • Lead and support Business Enterprise Architecture (BEA) alignment activities, identifying relevant business capabilities, processes, and opportunities for reuse of existing systems or services. • Develop and support Business Process Reengineering (BPR) efforts, including documentation of as-is and to-be states, process improvement strategies, and alignment with commercial best practices. • Prepare and support BPR Assertions and related certification artifacts required for Defense Business Systems funding approval. • Advise customers on minimizing unnecessary customization and promoting commercial-off-the-shelf (COTS) and industry-standard solutions where feasible. Clinger-Cohen Act (CCA) Compliance • Support completion of Clinger-Cohen Act statutory requirements, including planning and development of required analyses and documentation. • Coordinate and contribute to CCA-related artifacts such as Acquisition strategies, Market research approaches, Economic analyses / lifecycle cost estimates, Cybersecurity strategies (in coordination with specialists), IT portfolio registration and compliance activities • Manage the iterative and non-linear nature of CCA compliance, sequencing deliverables appropriately across the acquisition lifecycle. Stakeholder Engagement & Governance • Serve as a liaison between customers and governance bodies, including SAF Chief Information Officer (CIO) and Chief Management Officer (CMO) communities. Revised 1/1/2025 Job Description Template Page 1 of 4 • Engage regularly with oversight organizations to clarify expectations, address feedback, resolve compliance issues, and facilitate timely approvals. • Prepare and deliver briefings for leadership, portfolio boards, and key stakeholders. • Support programs that enter the process midstream by identifying gaps, remediating deficiencies, and realigning documentation to meet statutory and policy requirements. Documentation, Analysis & Advisory Support • Develop, review, and refine acquisition and compliance documentation. • Conduct market research across DoD components and external organizations to identify reuse opportunities and avoid duplicative investments. • Provide expert review of customer-developed documentation and recommend updates required to pass milestone and portfolio reviews. • Support change management and implementation planning, including rollout strategies, schedules, and adoption considerations. Ways of Working • Balance time between independent analytical/documentation work and extensive collaboration, typically averaging a 50/50 mix of writing and stakeholder interaction. • Operate effectively in environments with incomplete guidance, evolving policy, and organizational uncertainty. • Apply professional judgment to determine the appropriate depth of analysis required-avoiding both unnecessary bureaucracy and compliance risk. Required (Minimum Necessary) Qualifications • Education Requirements: Bachelors degree or equivalent experience • Level of Experience Requirements: o Must have 10+ years of experience in Acquisition o Must have 10 years of Leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields. Knowledge, Skills, Abilities, and Other Characteristics • Have experience with the Information Technology Acquisition process and its milestones and have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation. Acquisition Documentation refers specifically to documents created in compliance with the guidelines and requirements outlined in the following Department of Defense Instructions (DODI) publications. o DODI 5000.85 - Major Capability Acquisition o DODI 5000.75 - Business Systems Acquisition o DODI 5000.74 - Defense Acquisition of Services • Demonstrate experience incorporating emerging acquisition policies and processes into development, delivery, operation and sustainment of Defense Business Systems (DBSs) and related IT systems across the spectrum of operations for the DLA (e.g., Business Systems Category BCAT I). • Demonstrated experience analyzing and supporting the creation of Information Technology Acquisition documentation in compliance with the guidelines and requirements outlined in guidance (e.g., Department of Defense Instructions (DODI) publications: DODI 5000.85 - Major Capability Acquisition, DODI 5000.75 - Business Systems Acquisition, and DODI 5000.74 - Defense Acquisition of Services). • Demonstrated thought leadership in Department of War (DoW) Acquisition lifecycle policies and procedures will help improve the probability that a vendor can immediately support DLA's Acquisition Transformation objectives. • Knowledge of organizational procedures and workflows - understanding how work moves through a company. • Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. • Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. • Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. • Communication skills (written and verbal) - ability to convey information clearly and professionally. • Time management and prioritization - balancing multiple tasks and meeting deadlines. • Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. • Interpersonal and teamwork skills - building rapport and collaborating effectively with others. • Attention to detail - producing accurate, error free work. Preferred • Familiarity with Agile Principles • Familiarity with ITIL • Familiarity with EMP • Familiarity with the following tools o MS Projects o Remote communication technologies for meeting facilitation Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities • This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract . click apply for full job details

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Lavanya at . Title: Network Engineer (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. citizen. Security clearance is not required. Description: Background: This team is tasked with identifying the client's Field Programs currently hosted in a commercial environment and assisting those Field Programs in migration to a government-certified high-security environment. This initiative ensures compliance with federal security requirements while maintaining accessibility and uptime for critical applications and data. Therefore, US Citizenship is required. Goals and Objectives: Provide additional hands-on support Provide relief for current team members Provide additional skills to help the team meet objectives Scope of work 1 x full-time temporary advanced-level Network Engineer (Engineer). The Engineer will report directly to the Networking Manager. Due to the nature of this program's work, the Engineer will be expected to participate in the field program cut-over weekends. Cutovers will not be scheduled during active business hours to ensure business continuity; therefore, they must be done after regular business hours. These events will be scheduled well in advance and shown as a critical milestone in the project schedule. Accommodation will be made to flex time back to the Engineer after the cutover weekend is achieved. Deliverables Network Design Documentation Network architecture diagrams Topology diagrams (e.g., physical and logical topologies) IP address schemes and subnet plans Device configurations and hardware/software requirements VLAN design and segmentation plans Configuration and Deployment Configured network devices (e.g., routers, switches, firewalls, wireless access points) Installation and deployment of network infrastructure Dynamic routing configurations (e.g., OSPF, BGP) Configuration of VPNs, firewalls, and other security policies High-availability solutions (e.g., load balancers, failover systems) Network Performance Reports Analysis of bandwidth usage Latency and throughput reports Quality of Service (QoS) metrics Troubleshooting reports for performance bottlenecks Security Implementation Firewall configurations and access control policies Intrusion detection/prevention systems (IDS/IPS) rules Network segmentation for security purposes Vulnerability and risk assessment documentation Network Monitoring and Maintenance Tools Implementation of monitoring tools (e.g., Nagios, SolarWinds, Cisco DNA Center) Alerts, dashboards, and monitoring configuration Scheduled maintenance plans and procedures System health checks and optimization Incident Response and Troubleshooting Root cause analysis (RCA) reports for network outages or issues Troubleshooting documentation for recurring problems Resolution of security incidents and vulnerabilities Network Upgrade and Scalability Plans Documentation on network infrastructure upgrades and changes Strategies for scalability (adding bandwidth, devices, or capacity) Firmware and hardware upgrade plans Compliance and Audit Documentation Network compliance checklists for standards like GDPR, HIPAA, or PCI-DSS Audit reports, including risk assessments and evidence of compliance Security baseline documentation and ongoing compliance tracking Training and Knowledge Transfer Materials Documentation or guides for using the network environment Knowledge transfer materials for other engineers or nontechnical teams Network operations runbooks and troubleshooting guides Disaster Recovery and Backup Plans Network recovery plans for outages or disasters Backup configurations and redundancy documentation Business continuity plans as applied to the network infrastructure Automation Scripts Network automation scripts using tools like Python, Ansible, or Terraform Templates for repetitive configuration tasks Automated monitoring or incident-response workflows Vendor and Asset Management Inventory logs of network hardware and software Vendor comparison and procurement recommendations Warranty and support contract records About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Nagios, SolarWinds, Cisco DNA Center, BGP, OSPF, VLAN design

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Amit at or Tenish at Title: IT Project Manager - Network Infrastructure - 2 Openings (Hybrid) Location: Pewaukee, WI (Candidate can likely be located in either northern IL or Southeastern WI) Duration: 12 Months Travel will be within WI and Northern IL The role will be hybrid, going in to the office as needed. Schedule: 8 am to 4 pm CST Monday thru Friday or as applicable to the project teams Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Overview: Project manager will work with client network telecommunication infrastructure leadership, project managers, and PMO/PCO. The Project manager will lead project schedules, coordinate resources, manage issues, must have project financial experience, manage project budget and accurate forecast, Invoice processing, responsible for project resource time approvals, hold project team meeting and stakeholder coordination meetings, keep project meeting notes, minutes, and adhere to compliance with PMO/PCO governance. This position will also work collaboratively with vendor companies, support agreement negotiations and other telecommunications-related agreements. Licensing agreements and oversee funding support for special telecommunications related projects that support client business needs. Job Duties o Roles reports to the Project Control/Management Office. (PCO/PMO) o Development and Management of project Delivery and Cost schedules for 1-10 projects o Regular interval progress reporting Progress reporting o Maintaining Project Financial budgets (accruals, forecasts, actuals) o Negotiating schedules and resolving delivery issues o Creation of time cards (PWA) Approval of resource time cards (PWA) o Job Site Safety Enforcement o Coordinates project meetings review status/escalate issues for corrective action. o Identification of Issues and Risks on projects escalate as appropriate o Submission of PO Reqs and confirmation of delivery for invoicing purposes. o Escalation of issues to PCO o Change request o Responsible for coordination of project schedules, resources o Attend Change management (IT CAB) when needed o Network infrastructure installation schedules and resources o Documentation and coordination of Site equipment installations, turn up of equipment and Acceptance testing. o Coordination/Monitoring with 3rd Party Vendors (Reporting to PCO status) o Identification of Permitting needs using internal and external resources Minimum Qualifications: The ideal candidate must exhibit the following: 5 years in the following: o Microsoft Project/PWA o Budget, forecast, and accruals (SAP experience) o Proficient in Excel o 3rd vendor management o Contract bidding and negotiations o Experience managing project financials actuals, invoice reconciliation, identifying variances o Project Management Principles o Network Infrastructure: network, routers, firewall, switches o PMI-PMP, BA/BS preferred Preferred Qualifications The ideal candidate must exhibit the following: 10 years in the following: o Microsoft Project o Budget, forecast, and accruals (SAP Experience) o Proficient in Excel o 3rd party vendor management o Contract bidding and negotiations o Project Management Principles o PM experience with Infrastructure Projects o Network Infrastructure: network, routers, firewall, switches o PMI-PMP, BA/BS preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Excel, SAP, Project Management, PMI-PMP

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.

Educational Technology Specialist Salary: $5,669.00 - $7,172.00 Monthly Job Type: Job Number: Closing: Continuous Location: Merced College, CA Department: Bring education to life as our Educational Technology Specialist for Immersive Learning. In this specialized role, you will be the technical engine behind Merced College's Dreamscape Lab, using your expertise in Unity software to build simulations and interactive environments that transform abstract concepts into tangible experiences. We are seeking a candidate with strong development skills who can take a project from concept to deployment across various XR platforms, including Meta VR and spatial computing devices. Beyond development, you will be a key resource for the campus community, researching and piloting emerging XR applications to keep our curriculum on the cutting edge. You must be able to troubleshoot complex hardware and software issues while collaborating with the Innovation Team to assess the educational impact of these tools. If you are a developer passionate about applying virtual, augmented, and mixed reality to higher education, we want to hear from you. As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team. Merced College Mission At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development. Merced College Vision Enriching our community through educational experiences and support services:Degree/Certificate ProgramsTransferCareer Technical EducationWorkforce TrainingLifelong LearningBasic SkillsCommunity EngagementMerced College promoters student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement. Salary Schedule Range 26 40 hours/week 12 months/year General Description: Provides technical support and training for development of instructional multimedia materials and use of classroom technology including the following: training faculty on use of educational software; assisting faculty in integrating technology into their curriculum components; providing troubleshooting and repair of multimedia equipment in classrooms; providing assistance with configuration, installation, and troubleshooting of Internet-based and server software as well as database applications for use in the delivery of instruction; working as a member of the Audio-Visual team to support faculty in distance learning, multimedia use, and other audio-visual curriculum activities. Examples of Duties Representative Duties:Establishes in cooperation with other Audio-Visual staff, software and hardware components to support multimedia applications and classroom technology Trains faculty on educational software Assists faculty in integrating technology into curricular components Troubleshoots and repairs equipment and software related to multimedia used for classroom support, including but not limited to computer servers, interactive video equipment, document cameras, computer projectors, computers and VCRs Configures, installs, and troubleshoots Internet-based and server software Maintains inventory of equipment and supplies necessary to the functioning of the distance education portion of Audio-Visual Develops and conducts in cooperation with other Audio-Visual staff, faculty and staff development programs related to staff training in multimedia applications Other related duties as assignedKnowledge of:Multi-media authoring software, such as PowerPoint, Adobe Photo Shop and/or similar softwareInternet application development software including SQL databases, Macromedia DreamWeaver, Front Page, and similar software and databasesIntranet networks and applicationsAbility to:Select, modify, install and support appropriate media hardware and software for instructional applicationsWork as part of a teamMaintain recordsTroubleshoot and repair minor problems with multimedia equipment in classrooms; followFollow oral and written directionsTrain others in technical areasKeep abreast of technical advances in the areas of computer and multimedia technologyPromote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues Typical Qualifications MINIMUM QUALIFICATIONSThree (3) years applicable experience AND applicable certifications ORBachelor's degree AND applicable certifications OR one (1) year of applicable experience ORAssociate's degree AND four (4) years of applicable experience ORHigh school diploma OR a GED AND Journeyman-level professional training AND two (2) years of applicable work experience ORThe equivalent education and experienceSensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college studentsDesired Qualifications:Experience in the operation of audio and video production equipment and multimediaExperience in the use and installation of classroom instructional technology equipment Knowledge of classroom educational software, such as Power Point or Adobe Acrobat PHYSICAL DEMAND AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. Environment: Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends. Physical Ability to:Work at a desk, conference table or in meetings of various configurationsHear and understand speech at normal levelsCommunicate so others will be able to clearly understand normal conversationRead printed matter and computer screensStand or sit for prolonged periods of timeBend and twist, stoop, kneel, crawl, push, pullLift, carry, push, and/or pull moderate to heavy amounts of weightOperate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboardReach in all directionsVision See in the normal visual range with or without correction. Hearing Hear in the normal audio range with or without correction. Supplemental Information How to Apply: Submit a complete application by the closing date/time on the Merced College career pages at Required Documentation:Letter of interest addressing your qualifications for the position (cover letter)ResumeList of three professional references (no reference letters permitted)Legible, unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hiredIf applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile. Interview Information: Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage. Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more . click apply for full job details