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senior system administrator iii
Systems Administrator III-IV
National Radio Astronomy Observatory Charlottesville, Virginia
National Radio Astronomy Observatory Title: Systems Administrator III-IV Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 185 Job Family: Systems Administration Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The NRAO also host conferences and workshops, providing opportunities to exchange ideas and expertise as well as build partnerships. The National Radio Astronomy Observatory seeks an experienced Systems Administrator (Level III or IV, based on qualifications) to join the Science Information Services Operations Group. This senior role combines deep systems expertise with operational ownership, and direct contribution to mission-critical science delivery. The position is based in Charlottesville, VA. What You Will be Doing: Contribute to the implementation, and lifecycle management of RHEL-based systems supporting data processing and archival of science data flows. Provide support for the systems managing the scientific data flow coming from the Joint ALMA Observatory (JAO) in Santiago, Chile, to the North American ALMA Science Center, located at NRAO Headquarters in Charlottesville. Perform deployments of the ALMA software in our Docker environments in coordination with JAO and the other ALMA Regional Centers (ARC). Perform deployments of CASA software package. Monitor the data flow, storage capabilities and performance of the archive and pipeline systems. Develop and maintain automation tools in Python and SQL to monitor data pipeline health, generate operational metrics, and trigger reliable alerts. Provide weekly health reports. Serve as Level-3 escalation for production incidents; conduct root-cause analysis, author post-mortem reports, and implement preventive measures. Triage and resolve escalated support tickets, providing timely, astronomer-facing status communications during incidents. Participate in agile development cycles (2-week sprints, daily stand-ups, Jira/Confluence) to deliver measurable improvements in stakeholder projects. Contribute to the NRAO Common Computing Environment (CCE) initiative for cross-site standardization and knowledge transfer. Travel occasionally to NRAO sites, including the Very Large Array (VLA), Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and international operations centers. Work Environment Work is typically performed in an office environment. The successful candidate Must be able to lift 25 lbs, climb stairs, and occasionally work at moderate altitudes (up to 7,000 ft / 2,134 m at the VLA site). Who You Are: You have a Bachelor's degree in computer science, information systems, astronomy, physics, or equivalent professional experience. You are a seasoned Linux systems administrator with at least four years of progressive responsibility in mission-critical or scientific computing environments. While not required you may have; Direct experience with high-data-rate scientific pipelines (radio astronomy, genomics, earth observation, or similar). Working knowledge of VictoriaMetrics, Ceph, SLURM, Prometheus/Grafana/Loki stacks. Familiarity with both agile (Scrum/Kanban) and traditional waterfall project methodologies. Familiarity with the Next Generation Archive System (NGAS) software is a plus. Competency Summary Strong communication skills (written and verbal); ability to remain calm while supporting demanding clients; analytical thinker; ability to learn new systems quickly. Exceptional skill in troubleshooting complex data flows. Expert in Red Hat Enterprise Linux 8/9; RHCE or RHCA certification strongly preferred. Proficient in modern infrastructure automation and orchestration: Ansible Automation Platform (playbooks, collections, Execution Environments) Production container platforms (Mainly Docker Swarm. Kubernetes/OpenShift is a plus) Skilled in Python 3 automation and SQL (Oracle) for monitoring, reporting, and system health. Experienced with Telegraf, Prometheus, and alerting systems in operational settings. Experience with astronomical archive systems is an advantage. Ability to work closely coordinated with a geographically distributed team. A clear communicator capable of translating complex technical conditions into concise updates for astronomers, project leads, and senior management. Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Salary range: $80,000 to $115,000 Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI801f35cfcf2c-02645c143e31-5e48-4549-b2d185386
05/02/2026
Full time
National Radio Astronomy Observatory Title: Systems Administrator III-IV Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 185 Job Family: Systems Administration Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The NRAO also host conferences and workshops, providing opportunities to exchange ideas and expertise as well as build partnerships. The National Radio Astronomy Observatory seeks an experienced Systems Administrator (Level III or IV, based on qualifications) to join the Science Information Services Operations Group. This senior role combines deep systems expertise with operational ownership, and direct contribution to mission-critical science delivery. The position is based in Charlottesville, VA. What You Will be Doing: Contribute to the implementation, and lifecycle management of RHEL-based systems supporting data processing and archival of science data flows. Provide support for the systems managing the scientific data flow coming from the Joint ALMA Observatory (JAO) in Santiago, Chile, to the North American ALMA Science Center, located at NRAO Headquarters in Charlottesville. Perform deployments of the ALMA software in our Docker environments in coordination with JAO and the other ALMA Regional Centers (ARC). Perform deployments of CASA software package. Monitor the data flow, storage capabilities and performance of the archive and pipeline systems. Develop and maintain automation tools in Python and SQL to monitor data pipeline health, generate operational metrics, and trigger reliable alerts. Provide weekly health reports. Serve as Level-3 escalation for production incidents; conduct root-cause analysis, author post-mortem reports, and implement preventive measures. Triage and resolve escalated support tickets, providing timely, astronomer-facing status communications during incidents. Participate in agile development cycles (2-week sprints, daily stand-ups, Jira/Confluence) to deliver measurable improvements in stakeholder projects. Contribute to the NRAO Common Computing Environment (CCE) initiative for cross-site standardization and knowledge transfer. Travel occasionally to NRAO sites, including the Very Large Array (VLA), Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and international operations centers. Work Environment Work is typically performed in an office environment. The successful candidate Must be able to lift 25 lbs, climb stairs, and occasionally work at moderate altitudes (up to 7,000 ft / 2,134 m at the VLA site). Who You Are: You have a Bachelor's degree in computer science, information systems, astronomy, physics, or equivalent professional experience. You are a seasoned Linux systems administrator with at least four years of progressive responsibility in mission-critical or scientific computing environments. While not required you may have; Direct experience with high-data-rate scientific pipelines (radio astronomy, genomics, earth observation, or similar). Working knowledge of VictoriaMetrics, Ceph, SLURM, Prometheus/Grafana/Loki stacks. Familiarity with both agile (Scrum/Kanban) and traditional waterfall project methodologies. Familiarity with the Next Generation Archive System (NGAS) software is a plus. Competency Summary Strong communication skills (written and verbal); ability to remain calm while supporting demanding clients; analytical thinker; ability to learn new systems quickly. Exceptional skill in troubleshooting complex data flows. Expert in Red Hat Enterprise Linux 8/9; RHCE or RHCA certification strongly preferred. Proficient in modern infrastructure automation and orchestration: Ansible Automation Platform (playbooks, collections, Execution Environments) Production container platforms (Mainly Docker Swarm. Kubernetes/OpenShift is a plus) Skilled in Python 3 automation and SQL (Oracle) for monitoring, reporting, and system health. Experienced with Telegraf, Prometheus, and alerting systems in operational settings. Experience with astronomical archive systems is an advantage. Ability to work closely coordinated with a geographically distributed team. A clear communicator capable of translating complex technical conditions into concise updates for astronomers, project leads, and senior management. Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Salary range: $80,000 to $115,000 Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI801f35cfcf2c-02645c143e31-5e48-4549-b2d185386
Sr. ServiceNow Developer - IT Asset Management
RWJBarnabas Health Corporate Services West Orange, New Jersey
Job Title: Application Developer III Location: SBC Corporation Department Name: IT&S Service Applications Req #: Status: Salaried Shift: Day Pay Range: $110,681.00 - $156,337.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Senior ServiceNow Application Developer IT Asset Management (ITAM) serves as a senior level technical authority within the enterprise ServiceNow platform, with deep specialization in Hardware Asset Management Pro (HAM Pro) and Software Asset Management (SAM), This role is responsible for the architecture, configuration, automation, and governance of the IT Asset Management capability across its full lifecycle ensuring platform integrity, financial accuracy, audit readiness, and regulatory compliance in a highly regulated healthcare environment Acting as both a hands on technical expert and a platform steward, this position plays a critical role in optimizing asset costs, improving CMDB accuracy, and enabling ITSM and ITOM driven operational excellence Qualifications: Education/Certifications Minimum: Bachelor s degree in computer science, computer engineering or programming preferred or relevant work experience ServiceNow Certified System Administrator (CSA) and Certified Application Development (CAD) required ServiceNow CIS HAM, SAM, ITSM or ITOM ITIL v4 (preferred) Work Experience: 5+ years experience developing and operating ServiceNow, 2+ years in a ServiceNow senior developer role Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS, Knowledge of ITIL Processes Proficiency in ServiceNow applications like, ITSM, HRSD, ITOM, and CMDB Knowledge of REST APIs, Microservices and other backend development Working knowledge of database systems Key Competencies Ability and willingness to work independently and efficiently Desire to work collaboratively to ensure effective execution of project deadlines Strongly detail-oriented with an ability to quickly identify and solve programming errors Analytical thinking and problem-solving capability Great attention to detail and time-management skills Job Specific Requirements Responsibilities Design, Develop, install, and troubleshoot ServiceNow applications Own the end to end IT Asset Management architecture within ServiceNow, with particular focus on: HAM Pro: procurement orchestration, receiving, inventory, asset lifecycle management, transfers, and disposals SAM: entitlement management, license compliance, software normalization, reconciliation, and audit defense Integration development and maintenance Continuous knowledge gathering related to current ServiceNow functionality as well as future releases Assist in training, documentation, and overall support Identify bugs/defects and resolutions to ensure platform functions as designed Lead complex ServiceNow development using: Business Rules, Script Includes, Client Scripts, UI Policies Flow Designer and Integration Hub/Workflow Data Fabric Design and maintain REST/SOAP integrations with: Endpoint management platforms (e,g, device and software inventory) Vendor management tools Perform other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks : At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
05/01/2026
Full time
Job Title: Application Developer III Location: SBC Corporation Department Name: IT&S Service Applications Req #: Status: Salaried Shift: Day Pay Range: $110,681.00 - $156,337.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Senior ServiceNow Application Developer IT Asset Management (ITAM) serves as a senior level technical authority within the enterprise ServiceNow platform, with deep specialization in Hardware Asset Management Pro (HAM Pro) and Software Asset Management (SAM), This role is responsible for the architecture, configuration, automation, and governance of the IT Asset Management capability across its full lifecycle ensuring platform integrity, financial accuracy, audit readiness, and regulatory compliance in a highly regulated healthcare environment Acting as both a hands on technical expert and a platform steward, this position plays a critical role in optimizing asset costs, improving CMDB accuracy, and enabling ITSM and ITOM driven operational excellence Qualifications: Education/Certifications Minimum: Bachelor s degree in computer science, computer engineering or programming preferred or relevant work experience ServiceNow Certified System Administrator (CSA) and Certified Application Development (CAD) required ServiceNow CIS HAM, SAM, ITSM or ITOM ITIL v4 (preferred) Work Experience: 5+ years experience developing and operating ServiceNow, 2+ years in a ServiceNow senior developer role Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS, Knowledge of ITIL Processes Proficiency in ServiceNow applications like, ITSM, HRSD, ITOM, and CMDB Knowledge of REST APIs, Microservices and other backend development Working knowledge of database systems Key Competencies Ability and willingness to work independently and efficiently Desire to work collaboratively to ensure effective execution of project deadlines Strongly detail-oriented with an ability to quickly identify and solve programming errors Analytical thinking and problem-solving capability Great attention to detail and time-management skills Job Specific Requirements Responsibilities Design, Develop, install, and troubleshoot ServiceNow applications Own the end to end IT Asset Management architecture within ServiceNow, with particular focus on: HAM Pro: procurement orchestration, receiving, inventory, asset lifecycle management, transfers, and disposals SAM: entitlement management, license compliance, software normalization, reconciliation, and audit defense Integration development and maintenance Continuous knowledge gathering related to current ServiceNow functionality as well as future releases Assist in training, documentation, and overall support Identify bugs/defects and resolutions to ensure platform functions as designed Lead complex ServiceNow development using: Business Rules, Script Includes, Client Scripts, UI Policies Flow Designer and Integration Hub/Workflow Data Fabric Design and maintain REST/SOAP integrations with: Endpoint management platforms (e,g, device and software inventory) Vendor management tools Perform other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks : At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Identity & Access Management Engineer (Levels III - V)
Oglethorpe Power Tucker, Georgia
The Identity and Access Management (IAM) Engineer is accountable for the design, implementation, and operational integrity of enterprise identity and access management capabilities that protect critical business systems while enabling secure and efficient access for the workforce. This role serves as the technical authority for authentication, authorization, identity lifecycle management, and privileged access across on-premises and cloud environments. The IAM Engineer ensures automated Joiner/Mover/Leaver processes, enforces least-privilege and Zero Trust principles, and integrates IAM services with enterprise applications and infrastructure. Working closely with Cybersecurity, IT Infrastructure, HR, and application owners, the role delivers scalable, compliant identity solutions, supports audit and regulatory requirements (e.g., SOX, NERC CIP, ISO), and provides operational support for identity-related security incidents. The position acts as a subject-matter expert and trusted advisor to IT and Security leadership, reducing identity risk, improving control effectiveness, and enabling secure digital operations. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Identity Architecture & Engineering: Design, implement, and operate enterprise IAM solutions across on-premises and cloud environments, including SSO, MFA, conditional access, RBAC, directory services, and application integrations. Ensure solutions are scalable, secure, and aligned with Zero Trust principles. Identity Lifecycle Management: Own and continuously improve Joiner/Mover/Leaver processes using authoritative identity sources. Implement role- and attribute-based access models and automation to ensure timely provisioning and deprovisioning while reducing manual effort and risk. Privileged Access Management (PAM): Implement and operate PAM solutions for administrative and service accounts, enforcing least privilege, credential vaulting, session monitoring, and secure break-glass access. Support audits, investigations, and forensic reviews related to privileged access. Governance, Risk & Compliance: Support access reviews, audits, and regulatory assessments. Maintain IAM documentation, standards, and procedures. Identify and remediate identity-related risks and control gaps. Security Operations Support: Assist with identity-related incident response activities. Investigate authentication anomalies, improve IAM logging and monitoring, and enhance alerting and detection capabilities. Collaboration & Technical Leadership: Serve as the IAM subject-matter expert. Provide technical guidance to peers, influence application onboarding with identity-first design principles, and advise IT and Security leadership on identity strategy and risk reduction. Required Qualifications: Education: Bachelor's degree in Computer Science, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Certifications (Preferred but not required): Certified Information Systems Security Professional (CISSP) Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Cybersecurity Architect Expert Okta Certified Professional / Administrator GIAC Identity and Access Management (GIAM) Experience: Identity and Access Management Engineer III Experience: Minimum of 4 years of experience implementing and operating enterprise IAM solutions, including SSO, MFA, identity lifecycle management, and directory services. Responsibility: Independently manages IAM platforms and integrations. Owns Joiner/Mover/Leaver workflows, supports access reviews and audits, and resolves identity-related incidents. Contributes to IAM standards, documentation, and continuous improvement initiatives. Identity and Access Management Engineer IV Experience: Minimum of 6 years of experience designing and managing enterprise IAM and PAM solutions across hybrid and cloud environments. Responsibility: Leads IAM projects and enhancements, including application onboarding and PAM implementations. Designs role- and attribute-based access models, supports complex audits and compliance activities, and provides technical leadership across IT and Cybersecurity teams. Identity and Access Management Engineer V Experience: Minimum of 8 years of experience architecting and managing enterprise-scale IAM and PAM solutions in complex environments. Responsibility: Oversees major IAM initiatives and identity architecture decisions. Serves as the senior technical authority for IAM and PAM, advises leadership on identity risk and strategy, and drives enterprise adoption of Zero Trust and least-privilege principles. Specialized Skills: Technical Expertise Hands-on experience with enterprise IAM platforms such as Microsoft Entra ID (Azure AD), Okta, Ping Identity, or ForgeRock Strong knowledge of SSO, MFA, conditional access, RBAC, ABAC, and Zero Trust architectures Experience integrating IAM with Azure, AWS, and/or GCP Working knowledge of Active Directory, Azure AD, LDAP, and identity synchronization Experience with Privileged Access Management solutions and secure service account management Tools & Technologies IAM and PAM platforms Scripting and automation (PowerShell, Python preferred) Logging and monitoring integrations with SIEM platforms ITSM tools such as ServiceNow or Ivanti Security & Compliance Understanding of identity-related regulatory and compliance requirements (e.g., SOX, NERC CIP, ISO 27001) Experience supporting audits, access certifications, and control remediation Soft Skills Strong analytical and problem-solving skills Excellent written and verbal communication skills Customer-focused, collaborative mindset Ability to work independently and influence across teams
05/01/2026
Full time
The Identity and Access Management (IAM) Engineer is accountable for the design, implementation, and operational integrity of enterprise identity and access management capabilities that protect critical business systems while enabling secure and efficient access for the workforce. This role serves as the technical authority for authentication, authorization, identity lifecycle management, and privileged access across on-premises and cloud environments. The IAM Engineer ensures automated Joiner/Mover/Leaver processes, enforces least-privilege and Zero Trust principles, and integrates IAM services with enterprise applications and infrastructure. Working closely with Cybersecurity, IT Infrastructure, HR, and application owners, the role delivers scalable, compliant identity solutions, supports audit and regulatory requirements (e.g., SOX, NERC CIP, ISO), and provides operational support for identity-related security incidents. The position acts as a subject-matter expert and trusted advisor to IT and Security leadership, reducing identity risk, improving control effectiveness, and enabling secure digital operations. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Identity Architecture & Engineering: Design, implement, and operate enterprise IAM solutions across on-premises and cloud environments, including SSO, MFA, conditional access, RBAC, directory services, and application integrations. Ensure solutions are scalable, secure, and aligned with Zero Trust principles. Identity Lifecycle Management: Own and continuously improve Joiner/Mover/Leaver processes using authoritative identity sources. Implement role- and attribute-based access models and automation to ensure timely provisioning and deprovisioning while reducing manual effort and risk. Privileged Access Management (PAM): Implement and operate PAM solutions for administrative and service accounts, enforcing least privilege, credential vaulting, session monitoring, and secure break-glass access. Support audits, investigations, and forensic reviews related to privileged access. Governance, Risk & Compliance: Support access reviews, audits, and regulatory assessments. Maintain IAM documentation, standards, and procedures. Identify and remediate identity-related risks and control gaps. Security Operations Support: Assist with identity-related incident response activities. Investigate authentication anomalies, improve IAM logging and monitoring, and enhance alerting and detection capabilities. Collaboration & Technical Leadership: Serve as the IAM subject-matter expert. Provide technical guidance to peers, influence application onboarding with identity-first design principles, and advise IT and Security leadership on identity strategy and risk reduction. Required Qualifications: Education: Bachelor's degree in Computer Science, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Certifications (Preferred but not required): Certified Information Systems Security Professional (CISSP) Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Cybersecurity Architect Expert Okta Certified Professional / Administrator GIAC Identity and Access Management (GIAM) Experience: Identity and Access Management Engineer III Experience: Minimum of 4 years of experience implementing and operating enterprise IAM solutions, including SSO, MFA, identity lifecycle management, and directory services. Responsibility: Independently manages IAM platforms and integrations. Owns Joiner/Mover/Leaver workflows, supports access reviews and audits, and resolves identity-related incidents. Contributes to IAM standards, documentation, and continuous improvement initiatives. Identity and Access Management Engineer IV Experience: Minimum of 6 years of experience designing and managing enterprise IAM and PAM solutions across hybrid and cloud environments. Responsibility: Leads IAM projects and enhancements, including application onboarding and PAM implementations. Designs role- and attribute-based access models, supports complex audits and compliance activities, and provides technical leadership across IT and Cybersecurity teams. Identity and Access Management Engineer V Experience: Minimum of 8 years of experience architecting and managing enterprise-scale IAM and PAM solutions in complex environments. Responsibility: Oversees major IAM initiatives and identity architecture decisions. Serves as the senior technical authority for IAM and PAM, advises leadership on identity risk and strategy, and drives enterprise adoption of Zero Trust and least-privilege principles. Specialized Skills: Technical Expertise Hands-on experience with enterprise IAM platforms such as Microsoft Entra ID (Azure AD), Okta, Ping Identity, or ForgeRock Strong knowledge of SSO, MFA, conditional access, RBAC, ABAC, and Zero Trust architectures Experience integrating IAM with Azure, AWS, and/or GCP Working knowledge of Active Directory, Azure AD, LDAP, and identity synchronization Experience with Privileged Access Management solutions and secure service account management Tools & Technologies IAM and PAM platforms Scripting and automation (PowerShell, Python preferred) Logging and monitoring integrations with SIEM platforms ITSM tools such as ServiceNow or Ivanti Security & Compliance Understanding of identity-related regulatory and compliance requirements (e.g., SOX, NERC CIP, ISO 27001) Experience supporting audits, access certifications, and control remediation Soft Skills Strong analytical and problem-solving skills Excellent written and verbal communication skills Customer-focused, collaborative mindset Ability to work independently and influence across teams
NMS ServiceNow Software Designer (IT Software Developer III) (Government)
AT&T Chantilly, Virginia
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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