Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/05/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/05/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
04/05/2026
Full time
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
04/05/2026
Full time
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
04/05/2026
Full time
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
Insight Global is sourcing for Business Analysts supporting Network Providers in Healthcare. Consultants will be in The Network Strategy and Performance organization and supporting Network Optimization. This team designs and improves provider networks across active and future markets. The work directly impacts cost, access, quality, and member experience. This is a hands on analytics role with real influence on network decisions. What You Will Do Own recurring and ad hoc analyses that guide provider network strategy Evaluate network performance across cost, utilization, access, and quality Analyze in network versus out of network behavior and leakage patterns Build dashboards and scorecards used by senior leaders Support market level decisions like network breadth, tiering, and market entry Partner closely with Network Contracting on provider performance analysis Translate data into clear recommendations for Directors and VPs Measure the impact of network changes after implementation Support forecasting and scenario modeling for medical cost trends What We Are Looking For 2 to 6 or more years of experience in analytics, strategy, or consulting Experience in health insurance or payer environments Strong comfort working with claims and provider data Proficiency in SQL Experience with BI tools like Looker or Tableau Ability to explain complex findings to non technical stakeholders Strong judgment, curiosity, and comfort with ambiguity 6 month contract with potential for permanent conversion Hourly Rate starting at $45hr
04/05/2026
Full time
Insight Global is sourcing for Business Analysts supporting Network Providers in Healthcare. Consultants will be in The Network Strategy and Performance organization and supporting Network Optimization. This team designs and improves provider networks across active and future markets. The work directly impacts cost, access, quality, and member experience. This is a hands on analytics role with real influence on network decisions. What You Will Do Own recurring and ad hoc analyses that guide provider network strategy Evaluate network performance across cost, utilization, access, and quality Analyze in network versus out of network behavior and leakage patterns Build dashboards and scorecards used by senior leaders Support market level decisions like network breadth, tiering, and market entry Partner closely with Network Contracting on provider performance analysis Translate data into clear recommendations for Directors and VPs Measure the impact of network changes after implementation Support forecasting and scenario modeling for medical cost trends What We Are Looking For 2 to 6 or more years of experience in analytics, strategy, or consulting Experience in health insurance or payer environments Strong comfort working with claims and provider data Proficiency in SQL Experience with BI tools like Looker or Tableau Ability to explain complex findings to non technical stakeholders Strong judgment, curiosity, and comfort with ambiguity 6 month contract with potential for permanent conversion Hourly Rate starting at $45hr
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
Center for Elders' Independence
Oakland, California
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
04/05/2026
Full time
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
Title: Senior Business Analyst Duration: FTE (Full time) Location: Remote with Need based travel Job Description: We're seeking a senior Business Analyst to lead data governance and management initiatives for US Healthcare Payer clients. You'll bridge business strategy and cloud data platforms - driving governance frameworks, modernization programs, and stakeholder outcomes on Azure and Microsoft Fabric. You'll partner with business and technical teams to drive data governance initiative to enable data lifecycle maturity through cataloging, metadata management, data quality, stewardship processes, and governance workflow enablement. What You'll Do Facilitate workshops, JAD sessions & client presentations Elicit & document requirements from healthcare payer stakeholders Support the execution of the enterprise Data Governance Framework, including policy adoption, standards rollout, and roles (Owner, Steward, Custodian) alignment. Define and document critical data elements (CDEs) and expected quality dimensions (accuracy, completeness, timeliness, uniqueness, validity). Conduct workshops with business to understand and document business definitions for critical data elements - to design a business glossary for the organization Curate metadata within the enterprise catalog (e.g., Microsoft Purview, OneLake Catalog), ensuring datasets include business context, owners, classifications, certifications, and lineage. Partner with technical teams to translate business rules into data quality checks and monitoring logic. Support data access governance by enabling entitlement workflows (e.g., OneLake request center Purview policies Fabric RLS/CLS). Ensure classified/sensitive data (PII, PHI, PCI, financial) follows regulatory controls and internal policy requirements (HIPAA, SOX, GDPR, privacy standards). Lead data migration analysis, mapping & validation activities Support Azure & Fabric data platform adoption and enablement What You Bring 8-14 years in Business Analysis with data governance and/or data management focus Understanding of data governance tools, such as, Microsoft Purview (Azure Purview) Deep Healthcare Payer domain knowledge Working knowledge of Microsoft Fabric Familiarity with HIPAA, HL7, FHIR & EDI standards Core Technologies Microsoft Purview, Azure Data Lake, Azure Data Factory, Azure Synapse, Azure Databricks, Microsoft Fabric, Power BI Healthcare Domain Claims Processing, Enrolment & Eligibility, Provider Network, HL7 / FHIR, EDI 837/835, HIPAA Compliance Great to Have Data Migration & Modernization, Collibra / Alation, DAMA-DMBOK, Azure Certifications, Agile / Scrum
04/05/2026
Full time
Title: Senior Business Analyst Duration: FTE (Full time) Location: Remote with Need based travel Job Description: We're seeking a senior Business Analyst to lead data governance and management initiatives for US Healthcare Payer clients. You'll bridge business strategy and cloud data platforms - driving governance frameworks, modernization programs, and stakeholder outcomes on Azure and Microsoft Fabric. You'll partner with business and technical teams to drive data governance initiative to enable data lifecycle maturity through cataloging, metadata management, data quality, stewardship processes, and governance workflow enablement. What You'll Do Facilitate workshops, JAD sessions & client presentations Elicit & document requirements from healthcare payer stakeholders Support the execution of the enterprise Data Governance Framework, including policy adoption, standards rollout, and roles (Owner, Steward, Custodian) alignment. Define and document critical data elements (CDEs) and expected quality dimensions (accuracy, completeness, timeliness, uniqueness, validity). Conduct workshops with business to understand and document business definitions for critical data elements - to design a business glossary for the organization Curate metadata within the enterprise catalog (e.g., Microsoft Purview, OneLake Catalog), ensuring datasets include business context, owners, classifications, certifications, and lineage. Partner with technical teams to translate business rules into data quality checks and monitoring logic. Support data access governance by enabling entitlement workflows (e.g., OneLake request center Purview policies Fabric RLS/CLS). Ensure classified/sensitive data (PII, PHI, PCI, financial) follows regulatory controls and internal policy requirements (HIPAA, SOX, GDPR, privacy standards). Lead data migration analysis, mapping & validation activities Support Azure & Fabric data platform adoption and enablement What You Bring 8-14 years in Business Analysis with data governance and/or data management focus Understanding of data governance tools, such as, Microsoft Purview (Azure Purview) Deep Healthcare Payer domain knowledge Working knowledge of Microsoft Fabric Familiarity with HIPAA, HL7, FHIR & EDI standards Core Technologies Microsoft Purview, Azure Data Lake, Azure Data Factory, Azure Synapse, Azure Databricks, Microsoft Fabric, Power BI Healthcare Domain Claims Processing, Enrolment & Eligibility, Provider Network, HL7 / FHIR, EDI 837/835, HIPAA Compliance Great to Have Data Migration & Modernization, Collibra / Alation, DAMA-DMBOK, Azure Certifications, Agile / Scrum
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
04/05/2026
Full time
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
04/05/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
04/05/2026
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
Role: Sr. Scrum Master / Team Coach Cyber Security Location: Washington, DC Duration: 12 Months Need Local Resumes Only. We are seeking a Sr. Scrum Master / Team Coach to support a high-impact cybersecurity program within a major federal enterprise. This role combines hands-on Agile facilitation with team-level coaching to accelerate delivery, increase transparency, and strengthen Agile maturity across technical teams working in a mission-critical cyber environment. Summary: The ideal candidate will bring 5+ years of enterprise Scrum Master experience, a SAFe 6.0 Scrum Master certification, and deep proficiency with Jira Align, Jira Software, Confluence, and Kanban. This individual must be comfortable operating in a cybersecurity delivery setting, working closely with Product Owners, engineers, security analysts, and stakeholders to align team delivery with security objectives and regulatory mandates. Key Responsibilities: Facilitate Scrum and Kanban ceremonies across multiple Agile teams delivering cybersecurity solutions. Guide teams in adopting and optimizing Kanban practices, including managing WIP limits, visualizing flow, and driving cycle time improvements. Partner with Product Owners to maintain clear, well-groomed backlogs aligned to evolving cyber threats and compliance priorities. Enable teams to self-organize, manage flow, and improve delivery predictability through Agile metrics and visualization tools. Support cross-functional collaboration across security engineering, DevSecOps, compliance, and business stakeholders. Coach team members and junior Scrum Masters on Agile roles, ceremonies, and flow-based delivery. Drive continuous improvement via retrospectives and actionable insights tied to security KPIs and delivery objectives. Leverage Jira Align and related Atlassian tools to support transparency, dependency mapping, and release planning. Serve as a key liaison between cyber leadership and delivery teams to ensure alignment on security posture, risks, and backlog priorities. Foster a culture of psychological safety, rapid learning, and disciplined agility in a high-stakes technical environment. Required Qualifications: 5+ years as a Scrum Master or Agile Team Coach in large enterprise environments. SAFe 6.0 Scrum Master Certification (SSM) Required. Expert-level experience with Jira Align, Jira Software, Confluence, and Kanban frameworks. Experience supporting cybersecurity, DevSecOps, or regulatory compliance teams. Strong communication, facilitation, and stakeholder engagement skills. Bachelors degree or equivalent work experience.
04/05/2026
Role: Sr. Scrum Master / Team Coach Cyber Security Location: Washington, DC Duration: 12 Months Need Local Resumes Only. We are seeking a Sr. Scrum Master / Team Coach to support a high-impact cybersecurity program within a major federal enterprise. This role combines hands-on Agile facilitation with team-level coaching to accelerate delivery, increase transparency, and strengthen Agile maturity across technical teams working in a mission-critical cyber environment. Summary: The ideal candidate will bring 5+ years of enterprise Scrum Master experience, a SAFe 6.0 Scrum Master certification, and deep proficiency with Jira Align, Jira Software, Confluence, and Kanban. This individual must be comfortable operating in a cybersecurity delivery setting, working closely with Product Owners, engineers, security analysts, and stakeholders to align team delivery with security objectives and regulatory mandates. Key Responsibilities: Facilitate Scrum and Kanban ceremonies across multiple Agile teams delivering cybersecurity solutions. Guide teams in adopting and optimizing Kanban practices, including managing WIP limits, visualizing flow, and driving cycle time improvements. Partner with Product Owners to maintain clear, well-groomed backlogs aligned to evolving cyber threats and compliance priorities. Enable teams to self-organize, manage flow, and improve delivery predictability through Agile metrics and visualization tools. Support cross-functional collaboration across security engineering, DevSecOps, compliance, and business stakeholders. Coach team members and junior Scrum Masters on Agile roles, ceremonies, and flow-based delivery. Drive continuous improvement via retrospectives and actionable insights tied to security KPIs and delivery objectives. Leverage Jira Align and related Atlassian tools to support transparency, dependency mapping, and release planning. Serve as a key liaison between cyber leadership and delivery teams to ensure alignment on security posture, risks, and backlog priorities. Foster a culture of psychological safety, rapid learning, and disciplined agility in a high-stakes technical environment. Required Qualifications: 5+ years as a Scrum Master or Agile Team Coach in large enterprise environments. SAFe 6.0 Scrum Master Certification (SSM) Required. Expert-level experience with Jira Align, Jira Software, Confluence, and Kanban frameworks. Experience supporting cybersecurity, DevSecOps, or regulatory compliance teams. Strong communication, facilitation, and stakeholder engagement skills. Bachelors degree or equivalent work experience.
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
04/05/2026
Full time
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
04/05/2026
Full time
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office. Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
04/05/2026
Full time
Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office. Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
