Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/05/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/04/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/04/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Lead IT Epic Analyst - Professional Billing and Claims Position Summary The Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. As the subject matter expert, this role is key in ensuring system functionality meets complex billing workflows and operational efficiencies. The Lead Analyst partners with key operational stakeholders to translate business needs into Epic workflows, effectively enhancing application performance and use. Principal Duties and Responsibilities Design, Build, and Support: Lead the design, configuration, testing, and support of the Epic Professional Billing application, ensuring alignment with departmental goals. Liaison: Act as the primary liaison between the PB IT team and operational counterparts to translate business needs into Epic workflows. Troubleshooting: Lead complex troubleshooting and triage efforts across Epic and third-party applications to ensure optimal system performance. Integration and Optimization: Act as the primary owner for integration efforts and optimizations, enhancing application use and performance. Leadership Communication: Lead presentations and communications with leadership, facilitating collaboration among team members. Gold Star Implementation: Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency. Certifications Required: Epic Professional Billing certification Preferred: Charge Router certification Desirable: Additional Epic certifications or cross-certifications Minimum Qualifications Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field, or equivalent work experience. Minimum of 7 years of Epic experience, with significant experience in Professional Billing. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently with minimal supervision while managing multiple priorities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinical, financial, and IT stakeholders. Preferred Qualifications Additional Epic certifications (e.g., Hospital Billing, Resolute, Claims, or related revenue cycle modules). Experience with revenue cycle operations, billing, and reimbursement processes in a healthcare setting. Knowledge and hands-on experience with Epic Charge Router and/or Charging workflows. Knowledge of SQL, reporting tools, or data extracts. Experience with project management methodologies and tools. Prior experience with Epic upgrade cycles, optimization initiatives, or strategic system projects. Expertise in Epic integration points and downstream system impacts. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
04/02/2026
Full time
Lead IT Epic Analyst - Professional Billing and Claims Position Summary The Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. As the subject matter expert, this role is key in ensuring system functionality meets complex billing workflows and operational efficiencies. The Lead Analyst partners with key operational stakeholders to translate business needs into Epic workflows, effectively enhancing application performance and use. Principal Duties and Responsibilities Design, Build, and Support: Lead the design, configuration, testing, and support of the Epic Professional Billing application, ensuring alignment with departmental goals. Liaison: Act as the primary liaison between the PB IT team and operational counterparts to translate business needs into Epic workflows. Troubleshooting: Lead complex troubleshooting and triage efforts across Epic and third-party applications to ensure optimal system performance. Integration and Optimization: Act as the primary owner for integration efforts and optimizations, enhancing application use and performance. Leadership Communication: Lead presentations and communications with leadership, facilitating collaboration among team members. Gold Star Implementation: Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency. Certifications Required: Epic Professional Billing certification Preferred: Charge Router certification Desirable: Additional Epic certifications or cross-certifications Minimum Qualifications Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field, or equivalent work experience. Minimum of 7 years of Epic experience, with significant experience in Professional Billing. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently with minimal supervision while managing multiple priorities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinical, financial, and IT stakeholders. Preferred Qualifications Additional Epic certifications (e.g., Hospital Billing, Resolute, Claims, or related revenue cycle modules). Experience with revenue cycle operations, billing, and reimbursement processes in a healthcare setting. Knowledge and hands-on experience with Epic Charge Router and/or Charging workflows. Knowledge of SQL, reporting tools, or data extracts. Experience with project management methodologies and tools. Prior experience with Epic upgrade cycles, optimization initiatives, or strategic system projects. Expertise in Epic integration points and downstream system impacts. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.