Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
04/05/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
04/05/2026
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
Role: Sr. Scrum Master / Team Coach Cyber Security Location: Washington, DC Duration: 12 Months Need Local Resumes Only. We are seeking a Sr. Scrum Master / Team Coach to support a high-impact cybersecurity program within a major federal enterprise. This role combines hands-on Agile facilitation with team-level coaching to accelerate delivery, increase transparency, and strengthen Agile maturity across technical teams working in a mission-critical cyber environment. Summary: The ideal candidate will bring 5+ years of enterprise Scrum Master experience, a SAFe 6.0 Scrum Master certification, and deep proficiency with Jira Align, Jira Software, Confluence, and Kanban. This individual must be comfortable operating in a cybersecurity delivery setting, working closely with Product Owners, engineers, security analysts, and stakeholders to align team delivery with security objectives and regulatory mandates. Key Responsibilities: Facilitate Scrum and Kanban ceremonies across multiple Agile teams delivering cybersecurity solutions. Guide teams in adopting and optimizing Kanban practices, including managing WIP limits, visualizing flow, and driving cycle time improvements. Partner with Product Owners to maintain clear, well-groomed backlogs aligned to evolving cyber threats and compliance priorities. Enable teams to self-organize, manage flow, and improve delivery predictability through Agile metrics and visualization tools. Support cross-functional collaboration across security engineering, DevSecOps, compliance, and business stakeholders. Coach team members and junior Scrum Masters on Agile roles, ceremonies, and flow-based delivery. Drive continuous improvement via retrospectives and actionable insights tied to security KPIs and delivery objectives. Leverage Jira Align and related Atlassian tools to support transparency, dependency mapping, and release planning. Serve as a key liaison between cyber leadership and delivery teams to ensure alignment on security posture, risks, and backlog priorities. Foster a culture of psychological safety, rapid learning, and disciplined agility in a high-stakes technical environment. Required Qualifications: 5+ years as a Scrum Master or Agile Team Coach in large enterprise environments. SAFe 6.0 Scrum Master Certification (SSM) Required. Expert-level experience with Jira Align, Jira Software, Confluence, and Kanban frameworks. Experience supporting cybersecurity, DevSecOps, or regulatory compliance teams. Strong communication, facilitation, and stakeholder engagement skills. Bachelors degree or equivalent work experience.
04/05/2026
Role: Sr. Scrum Master / Team Coach Cyber Security Location: Washington, DC Duration: 12 Months Need Local Resumes Only. We are seeking a Sr. Scrum Master / Team Coach to support a high-impact cybersecurity program within a major federal enterprise. This role combines hands-on Agile facilitation with team-level coaching to accelerate delivery, increase transparency, and strengthen Agile maturity across technical teams working in a mission-critical cyber environment. Summary: The ideal candidate will bring 5+ years of enterprise Scrum Master experience, a SAFe 6.0 Scrum Master certification, and deep proficiency with Jira Align, Jira Software, Confluence, and Kanban. This individual must be comfortable operating in a cybersecurity delivery setting, working closely with Product Owners, engineers, security analysts, and stakeholders to align team delivery with security objectives and regulatory mandates. Key Responsibilities: Facilitate Scrum and Kanban ceremonies across multiple Agile teams delivering cybersecurity solutions. Guide teams in adopting and optimizing Kanban practices, including managing WIP limits, visualizing flow, and driving cycle time improvements. Partner with Product Owners to maintain clear, well-groomed backlogs aligned to evolving cyber threats and compliance priorities. Enable teams to self-organize, manage flow, and improve delivery predictability through Agile metrics and visualization tools. Support cross-functional collaboration across security engineering, DevSecOps, compliance, and business stakeholders. Coach team members and junior Scrum Masters on Agile roles, ceremonies, and flow-based delivery. Drive continuous improvement via retrospectives and actionable insights tied to security KPIs and delivery objectives. Leverage Jira Align and related Atlassian tools to support transparency, dependency mapping, and release planning. Serve as a key liaison between cyber leadership and delivery teams to ensure alignment on security posture, risks, and backlog priorities. Foster a culture of psychological safety, rapid learning, and disciplined agility in a high-stakes technical environment. Required Qualifications: 5+ years as a Scrum Master or Agile Team Coach in large enterprise environments. SAFe 6.0 Scrum Master Certification (SSM) Required. Expert-level experience with Jira Align, Jira Software, Confluence, and Kanban frameworks. Experience supporting cybersecurity, DevSecOps, or regulatory compliance teams. Strong communication, facilitation, and stakeholder engagement skills. Bachelors degree or equivalent work experience.
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/05/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
04/05/2026
Full time
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
Interface Analyst / Developer (Rhapsody Focus) Location: Must live in MA, RI, CT, or NH We're looking for an Interface Analyst / Developer to support and enhance enterprise integrations in a fast-paced healthcare environment. This role is heavily focused on Rhapsody , where you'll design, build, and optimize interfaces that keep critical systems running smoothly. What You'll Do: Develop, support, and optimize interfaces using Rhapsody Partner with internal teams and vendors to define interface requirements Monitor interface performance, troubleshoot issues, and ensure reliability in a 24/7 environment Build and execute testing plans to ensure data integrity Maintain clear technical documentation and support system improvements What We're Looking For: 2+ years of healthcare interface development experience Strong hands-on experience with Rhapsody (or similar integration engines) Experience with Epic Bridges , HL7, APIs, or Workday integrations is a plus Solid problem-solving skills and ability to manage multiple priorities Great opportunity to grow your Rhapsody expertise while working on impactful healthcare integrations.
04/05/2026
Full time
Interface Analyst / Developer (Rhapsody Focus) Location: Must live in MA, RI, CT, or NH We're looking for an Interface Analyst / Developer to support and enhance enterprise integrations in a fast-paced healthcare environment. This role is heavily focused on Rhapsody , where you'll design, build, and optimize interfaces that keep critical systems running smoothly. What You'll Do: Develop, support, and optimize interfaces using Rhapsody Partner with internal teams and vendors to define interface requirements Monitor interface performance, troubleshoot issues, and ensure reliability in a 24/7 environment Build and execute testing plans to ensure data integrity Maintain clear technical documentation and support system improvements What We're Looking For: 2+ years of healthcare interface development experience Strong hands-on experience with Rhapsody (or similar integration engines) Experience with Epic Bridges , HL7, APIs, or Workday integrations is a plus Solid problem-solving skills and ability to manage multiple priorities Great opportunity to grow your Rhapsody expertise while working on impactful healthcare integrations.
Senior Net Revenue Analyst Houston, TX Full Time Must-Haves Must have Kodiak (Crowe) experience - Non-negotiable Must have a minimum of 7 years of Net Revenue experience Revenue accounting knowledge and experience Working knowledge of net revenue and reimbursement structures from commercial and government payors Must live in Houston or in the surrounding area - Need to be able to work onsite with short notice if needed. Nice-To-Haves Experience retrieving data from various systems such as Excel and Lawson KODIAK EXPERIENCE REQUIRED: The candidate in this Senior Net Revenue Analyst position must have Kodiak (Crowe) experience to be considered.
04/05/2026
Full time
Senior Net Revenue Analyst Houston, TX Full Time Must-Haves Must have Kodiak (Crowe) experience - Non-negotiable Must have a minimum of 7 years of Net Revenue experience Revenue accounting knowledge and experience Working knowledge of net revenue and reimbursement structures from commercial and government payors Must live in Houston or in the surrounding area - Need to be able to work onsite with short notice if needed. Nice-To-Haves Experience retrieving data from various systems such as Excel and Lawson KODIAK EXPERIENCE REQUIRED: The candidate in this Senior Net Revenue Analyst position must have Kodiak (Crowe) experience to be considered.
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
04/05/2026
Full time
Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments
Insight Global is sourcing for Business Analysts supporting Network Providers in Healthcare. Consultants will be in The Network Strategy and Performance organization and supporting Network Optimization. This team designs and improves provider networks across active and future markets. The work directly impacts cost, access, quality, and member experience. This is a hands on analytics role with real influence on network decisions. What You Will Do Own recurring and ad hoc analyses that guide provider network strategy Evaluate network performance across cost, utilization, access, and quality Analyze in network versus out of network behavior and leakage patterns Build dashboards and scorecards used by senior leaders Support market level decisions like network breadth, tiering, and market entry Partner closely with Network Contracting on provider performance analysis Translate data into clear recommendations for Directors and VPs Measure the impact of network changes after implementation Support forecasting and scenario modeling for medical cost trends What We Are Looking For 2 to 6 or more years of experience in analytics, strategy, or consulting Experience in health insurance or payer environments Strong comfort working with claims and provider data Proficiency in SQL Experience with BI tools like Looker or Tableau Ability to explain complex findings to non technical stakeholders Strong judgment, curiosity, and comfort with ambiguity 6 month contract with potential for permanent conversion Hourly Rate starting at $45hr
04/05/2026
Full time
Insight Global is sourcing for Business Analysts supporting Network Providers in Healthcare. Consultants will be in The Network Strategy and Performance organization and supporting Network Optimization. This team designs and improves provider networks across active and future markets. The work directly impacts cost, access, quality, and member experience. This is a hands on analytics role with real influence on network decisions. What You Will Do Own recurring and ad hoc analyses that guide provider network strategy Evaluate network performance across cost, utilization, access, and quality Analyze in network versus out of network behavior and leakage patterns Build dashboards and scorecards used by senior leaders Support market level decisions like network breadth, tiering, and market entry Partner closely with Network Contracting on provider performance analysis Translate data into clear recommendations for Directors and VPs Measure the impact of network changes after implementation Support forecasting and scenario modeling for medical cost trends What We Are Looking For 2 to 6 or more years of experience in analytics, strategy, or consulting Experience in health insurance or payer environments Strong comfort working with claims and provider data Proficiency in SQL Experience with BI tools like Looker or Tableau Ability to explain complex findings to non technical stakeholders Strong judgment, curiosity, and comfort with ambiguity 6 month contract with potential for permanent conversion Hourly Rate starting at $45hr
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
04/05/2026
Full time
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
04/05/2026
Full time
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
Informatics Business Analyst (Healthcare) - Remote (Contract-to-Hire) Location: Remote (AZ, CT, FL, GA, IL, IN, KS, KY, MI, NJ, NY, OH, OK, SC, TN, TX, WI) Type: Contract-to-Hire 100% Remote Position Overview We are seeking an experienced Informatics Business Analyst (BSA) to serve as a critical bridge between business stakeholders and technical teams. This role is ideal for someone who thrives in translating complex business needs into actionable technical requirements while driving process improvements in a healthcare environment. You will partner closely with cross-functional teams, including developers and business leaders, to support the delivery of scalable solutions across claims, eligibility, and data workflows. This position also offers strong growth potential into a Product Management track. Key Responsibilities Partner with business stakeholders to gather, analyze, and document comprehensive business requirements Translate business needs into clear functional and technical specifications for development teams Facilitate requirement sessions (e.g., JAD sessions) and convert high-level requests into detailed user stories and JIRA tickets Map end-to-end business processes, identifying inefficiencies and opportunities for optimization and automation Perform root cause analysis on system and data issues, implementing sustainable solutions Collaborate with developers throughout the SDLC to design and validate data models, integrations, and APIs Support User Acceptance Testing (UAT) to ensure solutions meet business intent and quality standards Analyze data structures, file formats, and relational data models to ensure accurate system mapping Maintain thorough documentation, including technical specifications and runbooks for critical processes Work with healthcare data flows including eligibility, claims, and financial transactions (e.g., EDI 834, 837, 835) Required Qualifications Bachelor's degree in Computer Science, Mathematics, Informatics, or equivalent experience 5+ years of experience supporting or analyzing healthcare claims and eligibility systems within a healthcare or TPA environment Strong knowledge of regulatory standards (HIPAA, ERISA, ADA, etc.) 3-5 years of experience working in Agile/Scrum environments Proficiency in SQL (Microsoft SQL Server and/or PostgreSQL) Solid understanding of relational databases, system architecture, and data modeling Hands-on experience with EDI healthcare transactions (834, 835, 837) Familiarity with healthcare coding standards (ICD-10, CPT/HCPCS, revenue codes) Experience with tools such as JIRA, Confluence, Visio, or Lucidchart Preferred Qualifications Experience working with Salesforce Exposure to API integrations and modern data platforms Strong analytical mindset with the ability to evaluate existing solutions before defining new ones What We're Looking For A strong communicator who can effectively bridge technical and business teams A proactive problem-solver who identifies opportunities for automation and process improvement Someone who can translate ambiguous requests into clear, actionable requirements A collaborative partner who thrives in Agile environments and supports multiple scrum teams Team & Environment Support multiple Scrum teams (approximately 8-10 developers across teams) Work across both operational and customer-facing technology initiatives High-growth environment with strong organizational stability
04/05/2026
Full time
Informatics Business Analyst (Healthcare) - Remote (Contract-to-Hire) Location: Remote (AZ, CT, FL, GA, IL, IN, KS, KY, MI, NJ, NY, OH, OK, SC, TN, TX, WI) Type: Contract-to-Hire 100% Remote Position Overview We are seeking an experienced Informatics Business Analyst (BSA) to serve as a critical bridge between business stakeholders and technical teams. This role is ideal for someone who thrives in translating complex business needs into actionable technical requirements while driving process improvements in a healthcare environment. You will partner closely with cross-functional teams, including developers and business leaders, to support the delivery of scalable solutions across claims, eligibility, and data workflows. This position also offers strong growth potential into a Product Management track. Key Responsibilities Partner with business stakeholders to gather, analyze, and document comprehensive business requirements Translate business needs into clear functional and technical specifications for development teams Facilitate requirement sessions (e.g., JAD sessions) and convert high-level requests into detailed user stories and JIRA tickets Map end-to-end business processes, identifying inefficiencies and opportunities for optimization and automation Perform root cause analysis on system and data issues, implementing sustainable solutions Collaborate with developers throughout the SDLC to design and validate data models, integrations, and APIs Support User Acceptance Testing (UAT) to ensure solutions meet business intent and quality standards Analyze data structures, file formats, and relational data models to ensure accurate system mapping Maintain thorough documentation, including technical specifications and runbooks for critical processes Work with healthcare data flows including eligibility, claims, and financial transactions (e.g., EDI 834, 837, 835) Required Qualifications Bachelor's degree in Computer Science, Mathematics, Informatics, or equivalent experience 5+ years of experience supporting or analyzing healthcare claims and eligibility systems within a healthcare or TPA environment Strong knowledge of regulatory standards (HIPAA, ERISA, ADA, etc.) 3-5 years of experience working in Agile/Scrum environments Proficiency in SQL (Microsoft SQL Server and/or PostgreSQL) Solid understanding of relational databases, system architecture, and data modeling Hands-on experience with EDI healthcare transactions (834, 835, 837) Familiarity with healthcare coding standards (ICD-10, CPT/HCPCS, revenue codes) Experience with tools such as JIRA, Confluence, Visio, or Lucidchart Preferred Qualifications Experience working with Salesforce Exposure to API integrations and modern data platforms Strong analytical mindset with the ability to evaluate existing solutions before defining new ones What We're Looking For A strong communicator who can effectively bridge technical and business teams A proactive problem-solver who identifies opportunities for automation and process improvement Someone who can translate ambiguous requests into clear, actionable requirements A collaborative partner who thrives in Agile environments and supports multiple scrum teams Team & Environment Support multiple Scrum teams (approximately 8-10 developers across teams) Work across both operational and customer-facing technology initiatives High-growth environment with strong organizational stability
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
04/05/2026
Full time
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Title: Business Systems Analyst (Healthcare) Location: Minnesota, USA (Onsite) Role Summary Seeking an experienced BSA with strong expertise in U.S. Healthcare, SQL-based data analysis, and AI tools to support business and technology initiatives. Key Requirements 6+ years as a Business Systems Analyst in Healthcare Strong understanding of U.S. Healthcare domain Proficient in SQL for data analysis and reporting Hands-on experience with AI tools (high priority) Experience working in Agile environments (Rally preferred) Skilled in feature and user story creation Must-Have Skills Healthcare + SQL + AI Tools
04/05/2026
Full time
Job Title: Business Systems Analyst (Healthcare) Location: Minnesota, USA (Onsite) Role Summary Seeking an experienced BSA with strong expertise in U.S. Healthcare, SQL-based data analysis, and AI tools to support business and technology initiatives. Key Requirements 6+ years as a Business Systems Analyst in Healthcare Strong understanding of U.S. Healthcare domain Proficient in SQL for data analysis and reporting Hands-on experience with AI tools (high priority) Experience working in Agile environments (Rally preferred) Skilled in feature and user story creation Must-Have Skills Healthcare + SQL + AI Tools
Interface Analyst / Developer (Rhapsody Focus) Location: Must live in MA, RI, CT, or NH We're looking for an Interface Analyst / Developer to support and enhance enterprise integrations in a fast-paced healthcare environment. This role is heavily focused on Rhapsody , where you'll design, build, and optimize interfaces that keep critical systems running smoothly. What You'll Do: Develop, support, and optimize interfaces using Rhapsody Partner with internal teams and vendors to define interface requirements Monitor interface performance, troubleshoot issues, and ensure reliability in a 24/7 environment Build and execute testing plans to ensure data integrity Maintain clear technical documentation and support system improvements What We're Looking For: 2+ years of healthcare interface development experience Strong hands-on experience with Rhapsody (or similar integration engines) Experience with Epic Bridges , HL7, APIs, or Workday integrations is a plus Solid problem-solving skills and ability to manage multiple priorities Great opportunity to grow your Rhapsody expertise while working on impactful healthcare integrations.
04/05/2026
Full time
Interface Analyst / Developer (Rhapsody Focus) Location: Must live in MA, RI, CT, or NH We're looking for an Interface Analyst / Developer to support and enhance enterprise integrations in a fast-paced healthcare environment. This role is heavily focused on Rhapsody , where you'll design, build, and optimize interfaces that keep critical systems running smoothly. What You'll Do: Develop, support, and optimize interfaces using Rhapsody Partner with internal teams and vendors to define interface requirements Monitor interface performance, troubleshoot issues, and ensure reliability in a 24/7 environment Build and execute testing plans to ensure data integrity Maintain clear technical documentation and support system improvements What We're Looking For: 2+ years of healthcare interface development experience Strong hands-on experience with Rhapsody (or similar integration engines) Experience with Epic Bridges , HL7, APIs, or Workday integrations is a plus Solid problem-solving skills and ability to manage multiple priorities Great opportunity to grow your Rhapsody expertise while working on impactful healthcare integrations.