Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
04/05/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
04/05/2026
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/05/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
04/05/2026
Full time
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
04/05/2026
Full time
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
04/05/2026
Full time
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
04/05/2026
Full time
Title: Product Testing Analyst Location: Nashville, TN (Hybrid - 2-3 days onsite) Duration: 12-month contract (possible extension) Travel: None Pay: $29-$34 Overview Our team is currently looking for a Product Testing Analyst to support our clients current EHR platform. This role partners closely with product teams, operations, and technical teams to support testing, implementation, and ongoing support of EHR applications. This position is ideal for someone with either a clinical background interested in learning technology OR a technical professional interested in learning clinical workflows. The analyst will help ensure systems are properly configured, tested, monitored, and supported while minimizing customer impact and improving the user experience. Key Responsibilities Develop and execute complex test plans for EHR products. Support EHR implementation, upgrades, and ongoing operations. Troubleshoot and resolve production and customer issues within SLAs. Work with product teams, vendors, and service operations to resolve system issues. Analyze incident trends and help implement automation or permanent fixes. Participate in change validation testing, patch validation, and system updates. Document business and technical requirements. Maintain system integrations and data flow documentation. Create training materials and knowledge base documentation. Ensure proper monitoring, alerting, and system performance. Coordinate downtime, upgrades, and change management activities. Provide after-hours/on-call support when needed. Qualifications Bachelor's degree required 5+ year's experience in product support, testing, or healthcare IT Experience with software testing and IT service management processes Ability to collaborate across technical, operational, and clinical teams How to Apply: Straightforward, easy one-click apply. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position : Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. Examples of Typical Tasks : 1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications. 2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards. 3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs. 4. Define external interfaces, constraints, quality issues and other non-functional requirements. 5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions. 6. Partner with project managers to complete requirements documentation, in accordance with project schedule. 7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities. 8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards. 9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials. 10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders. 11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training. 12. Develop and execute project presentations. 13. Participate in special projects, as required. 14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members. 15. Participate in the development of various departmental training initiatives. 16. Interview junior clinical business analysts and/or other appropriate project team members. Minimum Qualifications: 1. A Masters degree or advanced clinical degree from an accredited college or university; or 2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. 5. AIS (Injury Severity Scoring) certification required Departmental Preferences: Trauma experience from a Level 1 or Level 2 verified Trauma Center Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.) AIS (Injury Severity Scoring) Certification REQUIRED Trauma Registry Course Completion Required RN License and BLS
04/05/2026
Full time
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position : Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. Examples of Typical Tasks : 1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications. 2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards. 3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs. 4. Define external interfaces, constraints, quality issues and other non-functional requirements. 5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions. 6. Partner with project managers to complete requirements documentation, in accordance with project schedule. 7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities. 8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards. 9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials. 10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders. 11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training. 12. Develop and execute project presentations. 13. Participate in special projects, as required. 14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members. 15. Participate in the development of various departmental training initiatives. 16. Interview junior clinical business analysts and/or other appropriate project team members. Minimum Qualifications: 1. A Masters degree or advanced clinical degree from an accredited college or university; or 2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. 5. AIS (Injury Severity Scoring) certification required Departmental Preferences: Trauma experience from a Level 1 or Level 2 verified Trauma Center Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.) AIS (Injury Severity Scoring) Certification REQUIRED Trauma Registry Course Completion Required RN License and BLS
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
04/05/2026
Full time
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office. Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
04/05/2026
Full time
Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office. Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
Executive Service QUALITY IMPROVEMENT DATA ANALYST - LEADDivision of TennCareChief Medical Office (CMO)Nashville, TNSalary: TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy.Closing Date: 04/20/2026The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team. Background Check:This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Who we are and what we do:TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.7 million Tennesseans and operates with an annual budget of approximately $14 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS). TennCare's mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.Job Overview:TennCare is committed to improving the quality of health care for its members while maximizing the value of every dollar spent. Since its founding, TennCare has been a leader in innovation through clinical care models and delivery system payment reform. The Quality Improvement Division (QI) is an integral team within the Chief Medical Office (CMO) that is responsible for monitoring, reporting, and leading innovative strategies focused on improving clinical quality and health outcomes. The QI Data Analytics (DA) team leads key reporting, evaluation, and strategic analysis across the agency for all quality-related initiatives. Within QI, the Data Analytics team leads all analytic efforts for QI units including the Population Health Team, Social Determinants of Health Team, and the Primary Care Quality team focused on value-based outpatient programs. Additionally, the DA team collaborates closely with all other teams within CMO, including Dental, Pharmacy, Behavioral Health, and Appeals teams to provide analytics and dashboarding expertise. Externally, the QI division works closely with TennCare's contracted organizations and other state agencies to provide oversight of quality performance and data reporting for TennCare Members. This position will be a key member of the QI Data Analytics team reporting to the QI Data Analytics Director. This position will support data analytics for TennCare's Rural Health Transformation initiatives.Key Responsibilities: Provide analytics/data expertise for CMO teams and for TennCare Value Based Payment (VBP) programs Utilize knowledge of claims data to identify key trends/insights to inform CMO leadership decisions on key clinical areas/outcomes Develop strategies/methodologies for completing complex data requests Assist in the creation of new VBPs, participate in meetings, and provide data/quality measure expertise Create technical specifications for measures Code/calculate quality metrics using claims data and provide analysis comparisons as requested Evaluate quality measures at the individual provider or aggregate level using relevant information, individual judgement, and measure specifications Run annual CMS Core Measures, including stratifications by MCO and Region Research external data sources, including Medicare data, to be included in CMS Core Measures for Mandatory reporting Query, collect, prepare, and safeguard data, and produce key deliverables to satisfy CMS, legislative, and other ad-hoc requests Support high priority legislative reporting at request of CMO and TennCare leadership Provide analytics expertise to review and summarize complex reports Perform quality checks of data and reports provided by MCOs and collaborate with the MCOs, as needed, for timely report completion Develop advanced analytic approaches using multiple complex databases to develop comprehensive health outcome measurements stratified by providers, hospitals, MCOs Partner with clinical data leads to support development of TennCare quality strategy Participate in the design/development of the QI dashboards Partner with other CMO teams to explore and utilize data specific to each team Provide technical assistance/training to new analysts including providing claims data knowledge, answering technical questions, and reviewing projects to provide feedback on ways to make things more efficient Design/develop dashboards for CMO teams to highlight projects and initiatives Meet with teams to understand the ask and to present the final dashboard Develop methodology for pulling and/or aggregating data Design dashboards to meet the expectations of the CMO team and DA design standards Assist on Data Ecosystem related items including providing expertise in meetings with the DE contractor Ensure methodology and data sources are correct Develop expert level knowledge of the data sources and how they are used for the various projectsMinimum Qualifications: Requires a Bachelor's degree in a quantitative or related discipline (i.e., statistics, applied statistics, mathematics, biostatistics, economics, epidemiology, computer science, social or behavioral sciences, health sciences, business, business administration, public administration, public policy, or other related field) AND 5 or more years of relevant professional work experience. OR A Master's degree in a quantitative or related discipline AND 1-2 or more years of relevant professional work experience. OR 10 or more years of relevant professional work experience. Desirable Qualifications A Master's Degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 4+ years full time professional work developing research methodology and/or directing statistical research OR A Bachelor's Degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 6+ years full time professional work developing research methodology and/or directing statistical research 4+ years of statistical and analytical experience using SAS and/or SQL. Strong computer skills including mastery of Microsoft (Excel, Access, Word, and PowerPoint) as well as statistical software applications (SAS, R, Python, etc.) Strong, clear, and concise oral and written communication skills Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines. Experience in Tableau or Power BI Experience in other visualization software Experience in healthcare field and/or with quality measurement Experience in survey development and analysis Experience working with hospital dataPursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.
04/05/2026
Full time
Executive Service QUALITY IMPROVEMENT DATA ANALYST - LEADDivision of TennCareChief Medical Office (CMO)Nashville, TNSalary: TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy.Closing Date: 04/20/2026The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team. Background Check:This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Who we are and what we do:TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.7 million Tennesseans and operates with an annual budget of approximately $14 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS). TennCare's mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.Job Overview:TennCare is committed to improving the quality of health care for its members while maximizing the value of every dollar spent. Since its founding, TennCare has been a leader in innovation through clinical care models and delivery system payment reform. The Quality Improvement Division (QI) is an integral team within the Chief Medical Office (CMO) that is responsible for monitoring, reporting, and leading innovative strategies focused on improving clinical quality and health outcomes. The QI Data Analytics (DA) team leads key reporting, evaluation, and strategic analysis across the agency for all quality-related initiatives. Within QI, the Data Analytics team leads all analytic efforts for QI units including the Population Health Team, Social Determinants of Health Team, and the Primary Care Quality team focused on value-based outpatient programs. Additionally, the DA team collaborates closely with all other teams within CMO, including Dental, Pharmacy, Behavioral Health, and Appeals teams to provide analytics and dashboarding expertise. Externally, the QI division works closely with TennCare's contracted organizations and other state agencies to provide oversight of quality performance and data reporting for TennCare Members. This position will be a key member of the QI Data Analytics team reporting to the QI Data Analytics Director. This position will support data analytics for TennCare's Rural Health Transformation initiatives.Key Responsibilities: Provide analytics/data expertise for CMO teams and for TennCare Value Based Payment (VBP) programs Utilize knowledge of claims data to identify key trends/insights to inform CMO leadership decisions on key clinical areas/outcomes Develop strategies/methodologies for completing complex data requests Assist in the creation of new VBPs, participate in meetings, and provide data/quality measure expertise Create technical specifications for measures Code/calculate quality metrics using claims data and provide analysis comparisons as requested Evaluate quality measures at the individual provider or aggregate level using relevant information, individual judgement, and measure specifications Run annual CMS Core Measures, including stratifications by MCO and Region Research external data sources, including Medicare data, to be included in CMS Core Measures for Mandatory reporting Query, collect, prepare, and safeguard data, and produce key deliverables to satisfy CMS, legislative, and other ad-hoc requests Support high priority legislative reporting at request of CMO and TennCare leadership Provide analytics expertise to review and summarize complex reports Perform quality checks of data and reports provided by MCOs and collaborate with the MCOs, as needed, for timely report completion Develop advanced analytic approaches using multiple complex databases to develop comprehensive health outcome measurements stratified by providers, hospitals, MCOs Partner with clinical data leads to support development of TennCare quality strategy Participate in the design/development of the QI dashboards Partner with other CMO teams to explore and utilize data specific to each team Provide technical assistance/training to new analysts including providing claims data knowledge, answering technical questions, and reviewing projects to provide feedback on ways to make things more efficient Design/develop dashboards for CMO teams to highlight projects and initiatives Meet with teams to understand the ask and to present the final dashboard Develop methodology for pulling and/or aggregating data Design dashboards to meet the expectations of the CMO team and DA design standards Assist on Data Ecosystem related items including providing expertise in meetings with the DE contractor Ensure methodology and data sources are correct Develop expert level knowledge of the data sources and how they are used for the various projectsMinimum Qualifications: Requires a Bachelor's degree in a quantitative or related discipline (i.e., statistics, applied statistics, mathematics, biostatistics, economics, epidemiology, computer science, social or behavioral sciences, health sciences, business, business administration, public administration, public policy, or other related field) AND 5 or more years of relevant professional work experience. OR A Master's degree in a quantitative or related discipline AND 1-2 or more years of relevant professional work experience. OR 10 or more years of relevant professional work experience. Desirable Qualifications A Master's Degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 4+ years full time professional work developing research methodology and/or directing statistical research OR A Bachelor's Degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 6+ years full time professional work developing research methodology and/or directing statistical research 4+ years of statistical and analytical experience using SAS and/or SQL. Strong computer skills including mastery of Microsoft (Excel, Access, Word, and PowerPoint) as well as statistical software applications (SAS, R, Python, etc.) Strong, clear, and concise oral and written communication skills Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines. Experience in Tableau or Power BI Experience in other visualization software Experience in healthcare field and/or with quality measurement Experience in survey development and analysis Experience working with hospital dataPursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.
THIS ROLE IS ONSITE IN GREENSBORO, NC ONLY REMOTE CANDIDATES WILL NOT BE CONSIDERED The IT Systems Specialist Lead is a senior individual contributor role within the manufacturing and operational technology environment. The selected candidate will provide technical and service leadership, to design, govern, deploy, and support plant floor and warehouse technology solutions that enable safe, reliable, and efficient operations. Operating onsite at the Greensboro manufacturing facility, this role drives solution quality, service excellence, and continuous improvement across interconnected IT/OT platforms. The person will serves as the primary technical escalation point for complex issues, guides solution design standards, and influences cross functional alignment across operations, engineering, and IT. Tasks: Serve as the technical lead for manufacturing and operational technology solutions, establishing design standards and ensuring architectural alignment across OT, IT, and cloud environments. Translate operational requirements into technical specifications, solution designs, and acceptance criteria. Lead configuration, testing, deployment, cutover, and stabilization activities for new or upgraded plant and warehouse systems. Own and guide complex integrations (e.g., SCADA/PLC to applications; MES/MOM to SAP) and make key technical decisions across interconnected systems. Define configuration baselines, integration patterns, and technical guidelines; review and validate internal and vendor technical deliverables. Oversee IT service delivery for plant systems using ITIL aligned practices (incident, problem, change), ensuring service levels for performance, reliability, and system availability. Coordinate cross functional response for operational incidents involving Manufacturing, Engineering, Maintenance, IT Operations, Cybersecurity, and external vendors. Support modernization initiatives across legacy to modern application stacks, cloud platforms, standardization, and OT/IT convergence. Required Qualifications 10+ years of IT experience with significant exposure to manufacturing, industrial automation, or OT environments. Experience with .NET Framework, C#, Classic ASP, VB6, VBScript, and Angular. Hands on expertise with SCADA/PLC integrations, SQL Server (2008 R2 2022), Windows Server, and both legacy and modern application stacks. Bachelor's degree in Information Systems, Computer Science, Engineering, or related field. Job Type & Location This is a Contract position based out of Greensboro, NC. Pay and Benefits The pay range for this position is $52.63 - $74.93/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greensboro,NC. Application Deadline This position is anticipated to close on Apr 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
04/05/2026
Full time
THIS ROLE IS ONSITE IN GREENSBORO, NC ONLY REMOTE CANDIDATES WILL NOT BE CONSIDERED The IT Systems Specialist Lead is a senior individual contributor role within the manufacturing and operational technology environment. The selected candidate will provide technical and service leadership, to design, govern, deploy, and support plant floor and warehouse technology solutions that enable safe, reliable, and efficient operations. Operating onsite at the Greensboro manufacturing facility, this role drives solution quality, service excellence, and continuous improvement across interconnected IT/OT platforms. The person will serves as the primary technical escalation point for complex issues, guides solution design standards, and influences cross functional alignment across operations, engineering, and IT. Tasks: Serve as the technical lead for manufacturing and operational technology solutions, establishing design standards and ensuring architectural alignment across OT, IT, and cloud environments. Translate operational requirements into technical specifications, solution designs, and acceptance criteria. Lead configuration, testing, deployment, cutover, and stabilization activities for new or upgraded plant and warehouse systems. Own and guide complex integrations (e.g., SCADA/PLC to applications; MES/MOM to SAP) and make key technical decisions across interconnected systems. Define configuration baselines, integration patterns, and technical guidelines; review and validate internal and vendor technical deliverables. Oversee IT service delivery for plant systems using ITIL aligned practices (incident, problem, change), ensuring service levels for performance, reliability, and system availability. Coordinate cross functional response for operational incidents involving Manufacturing, Engineering, Maintenance, IT Operations, Cybersecurity, and external vendors. Support modernization initiatives across legacy to modern application stacks, cloud platforms, standardization, and OT/IT convergence. Required Qualifications 10+ years of IT experience with significant exposure to manufacturing, industrial automation, or OT environments. Experience with .NET Framework, C#, Classic ASP, VB6, VBScript, and Angular. Hands on expertise with SCADA/PLC integrations, SQL Server (2008 R2 2022), Windows Server, and both legacy and modern application stacks. Bachelor's degree in Information Systems, Computer Science, Engineering, or related field. Job Type & Location This is a Contract position based out of Greensboro, NC. Pay and Benefits The pay range for this position is $52.63 - $74.93/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greensboro,NC. Application Deadline This position is anticipated to close on Apr 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
04/05/2026
Full time
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
Mid-State Technical College
Wisconsin Rapids, Wisconsin
Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .
04/05/2026
Full time
Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .
Jasco Products Company, Inc.
Oklahoma City, Oklahoma
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
04/05/2026
Full time
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
