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Growth - Senior Software Engineer
Sprinter Health San Francisco, California
About Sprinter Health $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date from investors like a16z, General Catalyst, GV, and Accel. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team gets patients to use that care - by reaching them, educating them, and making it easy to book. Most appointments are booked via outbound phone outreach. You will evolve that into a product led motion by bringing booking directly into the core product and scaling patient engagement. Your impact is tangible - you're building the systems that determine whether someone gets care. Office Location Hybrid company based in the Bay Area with offices in San Francisco & Menlo Park. What you will do Design and ship experiments that drive patient bookings - from copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail. Run rapid brainstorms and sizing exercises to prioritize growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through reporting and experiment reviews with cross functional partners. Test unconventional tactics (e.g., door knocking pilots) and simulate outreach volume to match clinical supply and demand. What have you done Spent 5+ years as a software engineer, including 2 3 years on a growth or experimentation focused team. Mentored junior engineers and held pod level ownership before on projects. Built and iterated backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. Used data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge Shipped experiments that directly moved activation, conversion, or booking metrics. Comfortable owning the full loop - sizing, building, launching, and measuring. Experience on products where growth is driven through the product, not just outbound channels. Fast with data, scrappy tooling, and lightweight experiments. Operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. Our tech stack Typescript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 minutes) Hiring Manager Introduction (30 minutes) Technical Assessment (45 minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References Compensation $185,000 - $225,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
04/02/2026
Full time
About Sprinter Health $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date from investors like a16z, General Catalyst, GV, and Accel. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team gets patients to use that care - by reaching them, educating them, and making it easy to book. Most appointments are booked via outbound phone outreach. You will evolve that into a product led motion by bringing booking directly into the core product and scaling patient engagement. Your impact is tangible - you're building the systems that determine whether someone gets care. Office Location Hybrid company based in the Bay Area with offices in San Francisco & Menlo Park. What you will do Design and ship experiments that drive patient bookings - from copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail. Run rapid brainstorms and sizing exercises to prioritize growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through reporting and experiment reviews with cross functional partners. Test unconventional tactics (e.g., door knocking pilots) and simulate outreach volume to match clinical supply and demand. What have you done Spent 5+ years as a software engineer, including 2 3 years on a growth or experimentation focused team. Mentored junior engineers and held pod level ownership before on projects. Built and iterated backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. Used data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge Shipped experiments that directly moved activation, conversion, or booking metrics. Comfortable owning the full loop - sizing, building, launching, and measuring. Experience on products where growth is driven through the product, not just outbound channels. Fast with data, scrappy tooling, and lightweight experiments. Operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. Our tech stack Typescript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 minutes) Hiring Manager Introduction (30 minutes) Technical Assessment (45 minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References Compensation $185,000 - $225,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
Principal Product Designer
Zuma San Francisco, California
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a $200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Job Description As a Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Responsibilities Collaborate at the highest levels of the company as a member of the executive team, you'll work side-by-side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real-time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high-performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. Requirements 10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces) A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment What We Offer Great health insurance, dental, and vision Gym and workspace stipends Computer and workspace enhancements Unlimited PTO Company off-sites with the team
04/02/2026
Full time
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a $200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Job Description As a Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Responsibilities Collaborate at the highest levels of the company as a member of the executive team, you'll work side-by-side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real-time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high-performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. Requirements 10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces) A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment What We Offer Great health insurance, dental, and vision Gym and workspace stipends Computer and workspace enhancements Unlimited PTO Company off-sites with the team
Growth - Software Engineer
Sprinter Health San Francisco, California
About Sprinter Health Sprinter Health is on a mission to reimagine how people access care by bringing it directly to their homes. Nearly 30% of U.S. patients skip preventive or chronic care because they can't get to a doctor's office. The result is an estimated $300B in avoidable costs every year. By leveraging the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. To date, we have supported more than 2 million patients across 22 states, completed over in home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators has raised over $125 million, with investors such as a16z, General Catalyst, GV, and Accel, giving us a multi year runway. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team is responsible for ensuring patients use that care-by reaching them, educating them, and making it easy to book. Currently most appointments are booked via outbound phone outreach. Your mandate is to evolve this into a product led motion by embedding booking directly into the core product and scaling patient engagement. Office Location We are a hybrid company based in the Bay Area with offices in San Francisco and Menlo Park. We care about work life balance and understand that flexibility may be needed from time to time. What you will do Design and ship experiments that drive patient bookings from message copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail to reach patients who typically don't schedule care. Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through clear reporting and experiment reviews with cross functional partners. Test unconventional tactics (e.g., door knocking pilots) and simulate outreach volume to match clinical supply and demand. What have you done Spent 3+ years as a software engineer, including 1-2 years on a growth or experimentation focused team. Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. Used data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge Shipped experiments that directly moved activation, conversion, or booking metrics. Comfortable owning the full loop - sizing, building, launching, and measuring. Experience with products where growth is driven through the product, not just outbound channels. Fast, data driven, scrappy tooling, and lightweight experiments. Operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. Our tech stack TypeScript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 Minutes) Hiring Manager Introduction (30 Minutes) Technical Assessment (45 Minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References Salary: $165,000 - $195,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
04/02/2026
Full time
About Sprinter Health Sprinter Health is on a mission to reimagine how people access care by bringing it directly to their homes. Nearly 30% of U.S. patients skip preventive or chronic care because they can't get to a doctor's office. The result is an estimated $300B in avoidable costs every year. By leveraging the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. To date, we have supported more than 2 million patients across 22 states, completed over in home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators has raised over $125 million, with investors such as a16z, General Catalyst, GV, and Accel, giving us a multi year runway. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team is responsible for ensuring patients use that care-by reaching them, educating them, and making it easy to book. Currently most appointments are booked via outbound phone outreach. Your mandate is to evolve this into a product led motion by embedding booking directly into the core product and scaling patient engagement. Office Location We are a hybrid company based in the Bay Area with offices in San Francisco and Menlo Park. We care about work life balance and understand that flexibility may be needed from time to time. What you will do Design and ship experiments that drive patient bookings from message copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail to reach patients who typically don't schedule care. Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through clear reporting and experiment reviews with cross functional partners. Test unconventional tactics (e.g., door knocking pilots) and simulate outreach volume to match clinical supply and demand. What have you done Spent 3+ years as a software engineer, including 1-2 years on a growth or experimentation focused team. Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. Used data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge Shipped experiments that directly moved activation, conversion, or booking metrics. Comfortable owning the full loop - sizing, building, launching, and measuring. Experience with products where growth is driven through the product, not just outbound channels. Fast, data driven, scrappy tooling, and lightweight experiments. Operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. Our tech stack TypeScript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 Minutes) Hiring Manager Introduction (30 Minutes) Technical Assessment (45 Minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References Salary: $165,000 - $195,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
Staff Software Engineer - AI Applications
Plaid San Francisco, California
We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape. Plaid in the FinTech AI Ecosystem Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem. We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on. The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build. Plaid's AI-powered Experiences For Customers The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience. Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on. This is just the beginning and there is so much more we could do. The AI Applications Team You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid's transformation into an AI-first company. Role In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include: Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond Redefine how Plaid's consumer link experience embed into conversational interfaces in the most seamless way Architect the trust layer for the future of agentic commerce that will become the industry standard. Additionally you will be expected to scale and extend our existing successful bets on AI powered customer experience; examples include: Make the next step function improvement in our homegrown customer support agent - land our multi turn and multi agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi turn open ended tasks; research and prototype how Human In The Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer specific long term memory, etc. Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top of funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross selling of Plaid products. You will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI Fintech will be heading longer term. Responsibilities Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI powered products and features Collaborate across functions to understand user needs, propose and implement AI powered solutions where they're expected to have the highest impact Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact Requirements Strong SWE fundamentals (system design, APIs, etc.) Hands on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to: Prompt engineering Fine tuning Retrieval augmented generation (RAG) Semantic search - vector database and embedding models Agent orchestration framework Evaluation and monitoring framework of open ended tasks Streaming and SSE Common UX and design patterns for GenAI powered products Strong debugging and monitoring experience for production systems Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 1 projects Extremely curious and passionate about working in GenAI applications space Nice to Haves Experience training and/or serving ML models in production, or fine tuning LLMs for domain specific use cases Comfortable operating in privacy/PII sensitive environments and applying compliance mitigations $253,200 - $400,000 a year The target base salary for this position ranges from $253,200/year to $400,000/year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at email protected . Please review our Candidate Privacy Notice here .
04/02/2026
Full time
We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape. Plaid in the FinTech AI Ecosystem Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem. We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on. The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build. Plaid's AI-powered Experiences For Customers The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience. Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on. This is just the beginning and there is so much more we could do. The AI Applications Team You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid's transformation into an AI-first company. Role In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include: Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond Redefine how Plaid's consumer link experience embed into conversational interfaces in the most seamless way Architect the trust layer for the future of agentic commerce that will become the industry standard. Additionally you will be expected to scale and extend our existing successful bets on AI powered customer experience; examples include: Make the next step function improvement in our homegrown customer support agent - land our multi turn and multi agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi turn open ended tasks; research and prototype how Human In The Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer specific long term memory, etc. Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top of funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross selling of Plaid products. You will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI Fintech will be heading longer term. Responsibilities Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI powered products and features Collaborate across functions to understand user needs, propose and implement AI powered solutions where they're expected to have the highest impact Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact Requirements Strong SWE fundamentals (system design, APIs, etc.) Hands on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to: Prompt engineering Fine tuning Retrieval augmented generation (RAG) Semantic search - vector database and embedding models Agent orchestration framework Evaluation and monitoring framework of open ended tasks Streaming and SSE Common UX and design patterns for GenAI powered products Strong debugging and monitoring experience for production systems Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 1 projects Extremely curious and passionate about working in GenAI applications space Nice to Haves Experience training and/or serving ML models in production, or fine tuning LLMs for domain specific use cases Comfortable operating in privacy/PII sensitive environments and applying compliance mitigations $253,200 - $400,000 a year The target base salary for this position ranges from $253,200/year to $400,000/year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at email protected . Please review our Candidate Privacy Notice here .
Growth - Staff Software Engineer
Sprinter Health San Francisco, California
Join to apply for the Growth - Staff Software Engineer role at Sprinter Health About Sprinter Health Sprinter Health is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. The ER becomes their first touchpoint-driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. We support more than 2 million patients across 22 states, completed 130,000+ in home visits, and maintained a 92 NPS. We raised over $125M from investors like a16z, General Catalyst, GV, and Accel and enjoy a multi year runway. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team is responsible for getting patients to use that care-by reaching them, educating them, and making booking easy. Most appointments are booked through outbound phone outreach. Your mandate is to evolve that into a product led motion by bringing booking directly into the core product and scaling patient engagement. This role has tangible impact-you're building the systems that determine whether someone gets care or goes without. Office Location Hybrid company based in the Bay Area with offices in San Francisco and Menlo Park. We care about work life balance and understand flexibility needs. What you will do Mentor a team of three growth engineers and partner with our Staff Growth PM to build out the function end to end. Design and ship experiments that drive patient bookings-from message copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail to reach patients who typically don't schedule care. Run rapid brainstorming and sizing exercises to prioritize the next set of growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through clear reporting and experiment reviews with cross functional partners. Test unconventional tactics (like door knocking pilots) and simulate outreach volume to match clinical supply and demand. What you have done Spent 7+ years as a software engineer, including 4-5 years on a growth or experimentation focused team. Mentored earlier career engineers and have held pod level ownership before on projects. Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge You've shipped experiments that directly moved activation, conversion, or booking metrics. You're comfortable owning the full loop-sizing, building, launching, and measuring. You've worked on products where growth is driven through the product, not just outbound channels. You move fast with data, scrappy tooling, and lightweight experiments. You've operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. You've mentored mid level engineers. You've broken down projects into features and tasks and distributed them effectively. You've been a people manager. Our tech stack Typescript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 Minutes) Hiring Manager Introduction (30 Minutes) Technical Assessment (45 Minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References $225,000 - $255,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
04/02/2026
Full time
Join to apply for the Growth - Staff Software Engineer role at Sprinter Health About Sprinter Health Sprinter Health is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. The ER becomes their first touchpoint-driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last mile platforms, we deliver care where people are, especially those who need it most. We support more than 2 million patients across 22 states, completed 130,000+ in home visits, and maintained a 92 NPS. We raised over $125M from investors like a16z, General Catalyst, GV, and Accel and enjoy a multi year runway. About the Role Sprinter Health delivers free, in home care to underserved communities. The Growth Engineering team is responsible for getting patients to use that care-by reaching them, educating them, and making booking easy. Most appointments are booked through outbound phone outreach. Your mandate is to evolve that into a product led motion by bringing booking directly into the core product and scaling patient engagement. This role has tangible impact-you're building the systems that determine whether someone gets care or goes without. Office Location Hybrid company based in the Bay Area with offices in San Francisco and Menlo Park. We care about work life balance and understand flexibility needs. What you will do Mentor a team of three growth engineers and partner with our Staff Growth PM to build out the function end to end. Design and ship experiments that drive patient bookings-from message copy tests and outreach timing to new in product booking flows. Optimize multi channel engagement across SMS, phone, email, and mail to reach patients who typically don't schedule care. Run rapid brainstorming and sizing exercises to prioritize the next set of growth bets. Define and monitor funnel metrics to understand drop off, activation, and conversion. Share insights through clear reporting and experiment reviews with cross functional partners. Test unconventional tactics (like door knocking pilots) and simulate outreach volume to match clinical supply and demand. What you have done Spent 7+ years as a software engineer, including 4-5 years on a growth or experimentation focused team. Mentored earlier career engineers and have held pod level ownership before on projects. Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows. Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking. data to identify drop offs, size opportunities, and prioritize what to build next. Collaborated with product, design, data, or ops to turn insights into shipped features. Balanced speed and impact in a startup or high growth environment. What gives you an edge You've shipped experiments that directly moved activation, conversion, or booking metrics. You're comfortable owning the full loop-sizing, building, launching, and measuring. You've worked on products where growth is driven through the product, not just outbound channels. You move fast with data, scrappy tooling, and lightweight experiments. You've operated in high ambiguity, zero to one, or PLG environments where playbooks didn't exist. You've mentored mid level engineers. You've broken down projects into features and tasks and distributed them effectively. You've been a people manager. Our tech stack Typescript, Python AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) BigQuery, OpenSearch / ElasticSearch Looker, Kibana Statsig GraphQL Node.js React Native, React Native for Web What We Offer Meaningful pre IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16 week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long term disability coverage Free daily lunch in office Annual learning stipend The Interview Process Recruiter Screen (30 Minutes) Hiring Manager Introduction (30 Minutes) Technical Assessment (45 Minutes) Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3 hours) References $225,000 - $255,000 a year Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job related communications will only be sent from email addresses ending Please ensure that you're only replying to emails that end
Senior Product Manager, Growth & Developer Experience
MongoDB Miami, Florida
Join to apply for the Senior Product Manager, Growth & Developer Experience role at MongoDB 1 week ago Be among the first 25 applicants Join to apply for the Senior Product Manager, Growth & Developer Experience role at MongoDB Get AI-powered advice on this job and more exclusive features. You'll own the Expansion Squad - our digital growth engine for mid-market customers. Your mission: guide existing Atlas customers to grow their usage of MongoDB across new environments, new applications, and larger workloads. You'll turn ambiguous "growth potential" into crisp product bets, human experiences, and set the standard for how we scale Atlas upmarket with and without a human in the loop. You'll partner closely with Design, Engineering, Data, Marketing, Sales, and Marketing Ops, and you'll be accountable for moving a single, unflinching number. This role follows a hybrid working model in our New York City office, or can be performed remotely from central to the east United States. What you'll do Own the Expansion product strategy and roadmap - define segments, journeys, and experiments to drive account growth Ship friction-killing features for multi-app and multi-team orgs (e.g., project cloning, streamlined user invites and roles, org-to-project patterns, workload templates) Build and iterate digital nudges: smart prompts, upgrade paths, in-app moments, email triggers, and journey orchestration that keep MongoDB top of mind for the next workload Partner with Marketing on lifecycle campaigns and with Data Science on targeting models (propensity to expand, workload detection, cohort health) Instrument the journey end-to-end-set clear events, funnels, and cohort views; deliver weekly insights on what moves conversion Collaborate with Sales & CS and Lead Flow to align digital-led expansion with enterprise motions; ensure clean handoffs for truly "sales-worthy" accounts while keeping most growth self-serve Champion quality and scale: build for reliability, permissions, compliance, and org hygiene so larger customers trust Atlas for every new app What we look for 3-5+ years in product management for B2B SaaS (ideally PLG), with a track record of driving expansion, monetization, or retention Background in engineering (computer science, electrical, software) Know your way around data: cohorts, revenue metrics (MRR, GRR), funnels, experimentation; you can separate correlation from causation Comfortable with platform and infrastructure products and developer experiences Write clean, concise docs; align teams; and make decisions with incomplete data Data-driven and business-minded - you understand why products resonate with customers and know how to measure long-term impact Strong research and analytical skills with the ability to identify insights, uncover opportunities, and translate findings into actionable strategies Nice to have Experience with developer platforms, data infrastructure, or cloud services Familiarity with lifecycle marketing, journey orchestration, and in-app messaging systems About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform-the most widely available, globally distributed database on the market-helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers-including 75% of the Fortune 100 and AI-native startups-relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $118,000-$231,000 USDSeniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function Job functionProduct Management and Marketing IndustriesSoftware Development Referrals increase your chances of interviewing at MongoDB by 2x Get notified about new Senior Product Manager jobs in Miami, FL . Senior Product Manager, Customer Support Experience Miami-Fort Lauderdale Area $132,000.00-$211,000.00 2 weeks ago Plantation, FL $125,000.00-$145,000. hours ago Miami, FL $149,760.00-$216,320.00 1 month ago Senior Product Manager, Ecosystem Onboarding and Growth Miami, FL $130,000.00-$170,000.00 4 days ago Fort Lauderdale, FL $110,000.00-$150,000.00 5 months ago Product Owner, Consumer Product DevelopmentSenior Technical Product Manager (Platform Product - API & Integrations)Sr. Technical Product Owner - GDS Travel AppSr. Manager, Destinations Product & ExperienceContract Product Operations Lead River MarketSenior Product Manager, AI Powered MessagingTechnical Product Owner for Email and Collaboration ServicesWorkday Assistant/WalkMe (SAP) Product OwnerSr. Technical Product Owner - GDS Travel App (Sabre)Treasury Management Product Manager, Sweep and EscrowMergers and Acquisitions Product Technology Diligence Senior Manager Miami, FL $175,300.00-$322,900.00 2 weeks ago Technical Product Owner, Manager - Tax Transformation Miami, FL $111,090.00-$235,170.00 4 days ago Salesforce Functional Product Owner (Revenue Cloud, Billing) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
04/02/2026
Full time
Join to apply for the Senior Product Manager, Growth & Developer Experience role at MongoDB 1 week ago Be among the first 25 applicants Join to apply for the Senior Product Manager, Growth & Developer Experience role at MongoDB Get AI-powered advice on this job and more exclusive features. You'll own the Expansion Squad - our digital growth engine for mid-market customers. Your mission: guide existing Atlas customers to grow their usage of MongoDB across new environments, new applications, and larger workloads. You'll turn ambiguous "growth potential" into crisp product bets, human experiences, and set the standard for how we scale Atlas upmarket with and without a human in the loop. You'll partner closely with Design, Engineering, Data, Marketing, Sales, and Marketing Ops, and you'll be accountable for moving a single, unflinching number. This role follows a hybrid working model in our New York City office, or can be performed remotely from central to the east United States. What you'll do Own the Expansion product strategy and roadmap - define segments, journeys, and experiments to drive account growth Ship friction-killing features for multi-app and multi-team orgs (e.g., project cloning, streamlined user invites and roles, org-to-project patterns, workload templates) Build and iterate digital nudges: smart prompts, upgrade paths, in-app moments, email triggers, and journey orchestration that keep MongoDB top of mind for the next workload Partner with Marketing on lifecycle campaigns and with Data Science on targeting models (propensity to expand, workload detection, cohort health) Instrument the journey end-to-end-set clear events, funnels, and cohort views; deliver weekly insights on what moves conversion Collaborate with Sales & CS and Lead Flow to align digital-led expansion with enterprise motions; ensure clean handoffs for truly "sales-worthy" accounts while keeping most growth self-serve Champion quality and scale: build for reliability, permissions, compliance, and org hygiene so larger customers trust Atlas for every new app What we look for 3-5+ years in product management for B2B SaaS (ideally PLG), with a track record of driving expansion, monetization, or retention Background in engineering (computer science, electrical, software) Know your way around data: cohorts, revenue metrics (MRR, GRR), funnels, experimentation; you can separate correlation from causation Comfortable with platform and infrastructure products and developer experiences Write clean, concise docs; align teams; and make decisions with incomplete data Data-driven and business-minded - you understand why products resonate with customers and know how to measure long-term impact Strong research and analytical skills with the ability to identify insights, uncover opportunities, and translate findings into actionable strategies Nice to have Experience with developer platforms, data infrastructure, or cloud services Familiarity with lifecycle marketing, journey orchestration, and in-app messaging systems About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform-the most widely available, globally distributed database on the market-helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers-including 75% of the Fortune 100 and AI-native startups-relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $118,000-$231,000 USDSeniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function Job functionProduct Management and Marketing IndustriesSoftware Development Referrals increase your chances of interviewing at MongoDB by 2x Get notified about new Senior Product Manager jobs in Miami, FL . Senior Product Manager, Customer Support Experience Miami-Fort Lauderdale Area $132,000.00-$211,000.00 2 weeks ago Plantation, FL $125,000.00-$145,000. hours ago Miami, FL $149,760.00-$216,320.00 1 month ago Senior Product Manager, Ecosystem Onboarding and Growth Miami, FL $130,000.00-$170,000.00 4 days ago Fort Lauderdale, FL $110,000.00-$150,000.00 5 months ago Product Owner, Consumer Product DevelopmentSenior Technical Product Manager (Platform Product - API & Integrations)Sr. Technical Product Owner - GDS Travel AppSr. Manager, Destinations Product & ExperienceContract Product Operations Lead River MarketSenior Product Manager, AI Powered MessagingTechnical Product Owner for Email and Collaboration ServicesWorkday Assistant/WalkMe (SAP) Product OwnerSr. Technical Product Owner - GDS Travel App (Sabre)Treasury Management Product Manager, Sweep and EscrowMergers and Acquisitions Product Technology Diligence Senior Manager Miami, FL $175,300.00-$322,900.00 2 weeks ago Technical Product Owner, Manager - Tax Transformation Miami, FL $111,090.00-$235,170.00 4 days ago Salesforce Functional Product Owner (Revenue Cloud, Billing) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Senior Product Manager, Growth & Developer Experience
MongoDB Chicago, Illinois
Senior Product Manager, Growth & Developer Experience Join MongoDB to own the Expansion Squad - our digital growth engine for mid market customers. Your mission is to guide existing Atlas customers to grow their usage of MongoDB across new environments, new applications, and larger workloads. You'll turn ambiguous "growth potential" into crisp product bets, human experiences, and set the standard for how we scale Atlas upmarket with or without a human in the loop. You'll partner closely with Design, Engineering, Data, Marketing, Sales, and Marketing Ops, and you'll be accountable for moving a single, unflinching number. This role follows a hybrid working model in our New York City office, or can be performed remotely from the eastern United States. What you'll do Own the Expansion product strategy and roadmap - define segments, journeys, and experiments to drive account growth Ship friction killing features for multi app and multi team orgs (e.g., project cloning, streamlined user invites and roles, org to project patterns, workload templates) Build and iterate digital nudges: smart prompts, upgrade paths, in app moments, email triggers, and journey orchestration that keep MongoDB top of mind for the next workload Partner with Marketing on lifecycle campaigns and with Data Science on targeting models (propensity to expand, workload detection, cohort health) Instrument the journey end to end - set clear events, funnels, and cohort views; deliver weekly insights on what moves conversion Collaborate with Sales & CS and Lead Flow to align digital led expansion with enterprise motions; ensure clean handoffs for truly "sales worthy" accounts while keeping most growth self serve Champion quality and scale: build for reliability, permissions, compliance, and org hygiene so larger customers trust Atlas for every app What we look for 3 5+ years in product management for B2B SaaS (ideally PLG), with a track record of driving expansion, monetization, or retention Background in engineering (computer science, electrical, software) Know your way around data: cohorts, revenue metrics (MRR, GRR), funnels, experimentation; you can separate correlation from causation Comfortable with platform and infrastructure products and developer experiences Write clean, concise docs; align teams; and make decisions with incomplete data Data driven and business minded - you understand why products resonate with customers and know how to measure long term impact Strong research and analytical skills with the ability to identify insights, uncover opportunities, and translate findings into actionable strategies Nice to have Experience with developer platforms, data infrastructure, or cloud services Familiarity with lifecycle marketing, journey orchestration, and in app messaging systems About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform - the most widely available, globally distributed database on the market - helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud native platform, MongoDB Atlas, is the only globally distributed, multi cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers-including 75% of the Fortune 100 and AI native startups-relying on MongoDB for their most important applications, we're powering the next era of software. MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully paid gender neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $118,000-$231,000 USD Seniority Level Mid Senior level Employment Type Full time Job Function Product Management and Marketing Software Development Referrals Referrals increase your chances of interviewing at MongoDB by 2x.
04/02/2026
Full time
Senior Product Manager, Growth & Developer Experience Join MongoDB to own the Expansion Squad - our digital growth engine for mid market customers. Your mission is to guide existing Atlas customers to grow their usage of MongoDB across new environments, new applications, and larger workloads. You'll turn ambiguous "growth potential" into crisp product bets, human experiences, and set the standard for how we scale Atlas upmarket with or without a human in the loop. You'll partner closely with Design, Engineering, Data, Marketing, Sales, and Marketing Ops, and you'll be accountable for moving a single, unflinching number. This role follows a hybrid working model in our New York City office, or can be performed remotely from the eastern United States. What you'll do Own the Expansion product strategy and roadmap - define segments, journeys, and experiments to drive account growth Ship friction killing features for multi app and multi team orgs (e.g., project cloning, streamlined user invites and roles, org to project patterns, workload templates) Build and iterate digital nudges: smart prompts, upgrade paths, in app moments, email triggers, and journey orchestration that keep MongoDB top of mind for the next workload Partner with Marketing on lifecycle campaigns and with Data Science on targeting models (propensity to expand, workload detection, cohort health) Instrument the journey end to end - set clear events, funnels, and cohort views; deliver weekly insights on what moves conversion Collaborate with Sales & CS and Lead Flow to align digital led expansion with enterprise motions; ensure clean handoffs for truly "sales worthy" accounts while keeping most growth self serve Champion quality and scale: build for reliability, permissions, compliance, and org hygiene so larger customers trust Atlas for every app What we look for 3 5+ years in product management for B2B SaaS (ideally PLG), with a track record of driving expansion, monetization, or retention Background in engineering (computer science, electrical, software) Know your way around data: cohorts, revenue metrics (MRR, GRR), funnels, experimentation; you can separate correlation from causation Comfortable with platform and infrastructure products and developer experiences Write clean, concise docs; align teams; and make decisions with incomplete data Data driven and business minded - you understand why products resonate with customers and know how to measure long term impact Strong research and analytical skills with the ability to identify insights, uncover opportunities, and translate findings into actionable strategies Nice to have Experience with developer platforms, data infrastructure, or cloud services Familiarity with lifecycle marketing, journey orchestration, and in app messaging systems About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform - the most widely available, globally distributed database on the market - helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud native platform, MongoDB Atlas, is the only globally distributed, multi cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers-including 75% of the Fortune 100 and AI native startups-relying on MongoDB for their most important applications, we're powering the next era of software. MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully paid gender neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $118,000-$231,000 USD Seniority Level Mid Senior level Employment Type Full time Job Function Product Management and Marketing Software Development Referrals Referrals increase your chances of interviewing at MongoDB by 2x.
Senior Product Manager - Next-Gen Biosensors
Dexcom Deutschland GmbH
Senior Product Manager - Next Gen Biosensors San Diego, California Company Overview Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: to forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Over 25 years later, Dexcom continues to pioneer the industry and broaden its vision beyond diabetes, empowering people with personalized actionable insights to solve important health challenges. Meet The Team Join our dynamic and innovative clinical team at the forefront of healthcare technology, prescription solutions, and embedded services. We are dedicated to transforming the patient and provider experience through intelligent software, integrated biosensor platforms, and seamless clinical workflows. Where You Come In Define and manage product roadmaps for next gen hardware biosensor products. Translate user experience requirements into hardware specifications and lifecycle plans. Partner with R&D, Engineering, and Enterprise PMO to guide development, NPI milestones, and readiness for pre market submissions. Collaborate with horizontal Experience GPMs (Patient, Provider, Partner) to ensure hardware setup, onboarding, and compatibility align with end to end journeys. Work with Platform & Services teams to ensure OS/device compatibility and seamless data integration. Coordinate with Regulatory and Quality to meet global compliance standards and launch readiness requirements. Manage trade offs between sustaining commitments and innovation bets. Track adoption and performance metrics to inform roadmap evolution and long term strategy. What Makes You Successful Proven experience in product management with hardware or biosensing products, ideally in regulated medical devices or adjacent technology fields. Strategic mindset with ability to translate complex customer needs into product requirements and roadmaps. Experience working cross functionally with R&D, Engineering, Regulatory, and Commercial partners. Background with new product introduction (NPI), regulatory submissions, and managing trade offs in global markets. Thrives in fast paced, ambiguous environments and balances sustaining product support with next generation innovation. Strong analytical skills, using adoption, reliability, and retention metrics to drive decision making. (Nice to have) Experience in biosensing, digital health, or connected devices ecosystems. (Nice to have) Advanced degree (MBA, MS) or equivalent industry experience in healthcare technology. What You'll Get A front row seat to life changing CGM technology and access to our vibrant community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in house learning programs and/or qualified tuition reimbursement. An exciting, innovative, industry leading organization committed to our employees, customers, and the communities we serve. Travel Required 5 15% Experience And Education Requirements Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level a graduate degree may be expected with 6 years of related experience. Remote Workplace Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120 km). If you reside within commuting distance, a hybrid working environment may be available. Please ask about our Flex workplace option. Salary $141,800.00 - $236,400.00 Equal Opportunity Employer An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at .
04/02/2026
Full time
Senior Product Manager - Next Gen Biosensors San Diego, California Company Overview Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: to forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Over 25 years later, Dexcom continues to pioneer the industry and broaden its vision beyond diabetes, empowering people with personalized actionable insights to solve important health challenges. Meet The Team Join our dynamic and innovative clinical team at the forefront of healthcare technology, prescription solutions, and embedded services. We are dedicated to transforming the patient and provider experience through intelligent software, integrated biosensor platforms, and seamless clinical workflows. Where You Come In Define and manage product roadmaps for next gen hardware biosensor products. Translate user experience requirements into hardware specifications and lifecycle plans. Partner with R&D, Engineering, and Enterprise PMO to guide development, NPI milestones, and readiness for pre market submissions. Collaborate with horizontal Experience GPMs (Patient, Provider, Partner) to ensure hardware setup, onboarding, and compatibility align with end to end journeys. Work with Platform & Services teams to ensure OS/device compatibility and seamless data integration. Coordinate with Regulatory and Quality to meet global compliance standards and launch readiness requirements. Manage trade offs between sustaining commitments and innovation bets. Track adoption and performance metrics to inform roadmap evolution and long term strategy. What Makes You Successful Proven experience in product management with hardware or biosensing products, ideally in regulated medical devices or adjacent technology fields. Strategic mindset with ability to translate complex customer needs into product requirements and roadmaps. Experience working cross functionally with R&D, Engineering, Regulatory, and Commercial partners. Background with new product introduction (NPI), regulatory submissions, and managing trade offs in global markets. Thrives in fast paced, ambiguous environments and balances sustaining product support with next generation innovation. Strong analytical skills, using adoption, reliability, and retention metrics to drive decision making. (Nice to have) Experience in biosensing, digital health, or connected devices ecosystems. (Nice to have) Advanced degree (MBA, MS) or equivalent industry experience in healthcare technology. What You'll Get A front row seat to life changing CGM technology and access to our vibrant community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in house learning programs and/or qualified tuition reimbursement. An exciting, innovative, industry leading organization committed to our employees, customers, and the communities we serve. Travel Required 5 15% Experience And Education Requirements Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level a graduate degree may be expected with 6 years of related experience. Remote Workplace Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120 km). If you reside within commuting distance, a hybrid working environment may be available. Please ask about our Flex workplace option. Salary $141,800.00 - $236,400.00 Equal Opportunity Employer An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at .
Principal Product Designer
King River Capital Group San Francisco, California
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property managers alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management businesses across the US and Canada, a $200B market. Off the back of our Series A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Collaborate at the highest levels of the company as a member of the executive team, you'll work side by side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user centric thinking across the company, bringing a high craft, systems oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. This is a dream role for someone who wants to build from first principles, challenge conventions, and lead design at a company where your craft and strategic thinking will shape how an entire industry evolves. What We're Looking For 10+ years of experience designing and leading products with exceptional UX at early stage or high growth companies. Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets. Deep experience designing complex platforms or tools, ideally for operations heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces). A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems. First principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint. Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right. You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user. You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence. Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes. Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast moving startup environment. Why You Might Want to Think Twice This is a demanding role that will often require extended hours and deep commitment. You'll need to wade through technical debt and rewrite critical systems while maintaining product velocity. As a founding team member, you'll need to wear multiple hats and step outside your comfort zone. You'll need to make thoughtful tradeoffs between innovation and immediate needs. You'll interact directly with customers to understand their needs and occasionally travel to their offices. We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs. If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you. Other Benefits Great health insurance, dental, and vision. Gym and workspace stipends. Computer and workspace enhancements. Unlimited PTO. Company off sites with the team.
04/02/2026
Full time
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property managers alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management businesses across the US and Canada, a $200B market. Off the back of our Series A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Collaborate at the highest levels of the company as a member of the executive team, you'll work side by side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user centric thinking across the company, bringing a high craft, systems oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. This is a dream role for someone who wants to build from first principles, challenge conventions, and lead design at a company where your craft and strategic thinking will shape how an entire industry evolves. What We're Looking For 10+ years of experience designing and leading products with exceptional UX at early stage or high growth companies. Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets. Deep experience designing complex platforms or tools, ideally for operations heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces). A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems. First principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint. Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right. You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user. You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence. Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes. Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast moving startup environment. Why You Might Want to Think Twice This is a demanding role that will often require extended hours and deep commitment. You'll need to wade through technical debt and rewrite critical systems while maintaining product velocity. As a founding team member, you'll need to wear multiple hats and step outside your comfort zone. You'll need to make thoughtful tradeoffs between innovation and immediate needs. You'll interact directly with customers to understand their needs and occasionally travel to their offices. We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs. If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you. Other Benefits Great health insurance, dental, and vision. Gym and workspace stipends. Computer and workspace enhancements. Unlimited PTO. Company off sites with the team.

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