983 jobs found

Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer

Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .

Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Manager, Workforce Management & Data Analytics is responsible for developing the strategy for workforce planning, healthcare technology, and performance analytics across both internal teams and vendor partners. Owns the reporting and analytics process, from ensuring data accuracy to creating executive-level dashboards and translating data into clear insights that guide business strategy to improve the patient experience. Uses advanced analytics, workforce management tools, and current industry best practices to ensure effective staff planning to deliver a high-quality, efficient service experience to patients within the PAC environment for the Hackensack Meridian Health (HMH) network. Balances daily operational leadership which includes taking decisive action based on a deep understanding of how staffing and scheduling impact service levels and ensuring all service level agreements (SLAs) are met with providing strategic, data-driven recommendations to senior leaders to inform long-term business decisions. Leads a team of analysts, oversees all data and reporting systems, and fosters a culture of data-driven improvement. Responsibilties: A day in the life of a Manager, Workforce Management & Data Analytics at Hackensack Meridian Health includes: Lead the overall strategy for workforce planning and analytics, designing call flows, managing Interactive Voice Response (IVR)/Intelligent Virtual Assistant/Agent (IVA) tools, and advising senior leadership on long-term capacity planning while overseeing vendor performance. Manage the complete data analytics function by setting data governance standards and overseeing all reporting, while using advanced analytics and Artificial Intelligence (AI) to analyze data from key systems including WFM software, EMRs (i.e., EPIC), and Knowledge Management as well as patient surveys to drive performance improvements. Monitor and react to SLAs by managing and performing recovery actions to ensure a high level of service. Continuously review existing processes and research new ones for possible automation improvements/enhancements. Provide real-time escalation, recovery, and restore capabilities for any failure of service. Provide key performance indicator (KPI) reporting compared to goals. Manage business activities such as root cause analysis, staff skills, and profile management. Forecast call volumes with a high degree of accuracy: interval, daily/monthly call volumes, handle times, and SLAs, applying knowledge of AI-powered forecasting models. Utilize workforce management tools/software (i.e., Calabrio WFM, Verint, Genesys) to determine staff requirements. Create, modify, and maintain forecast models that accurately predict events given changes in operating assumptions. Perform various ad hoc analyses, formulate conclusions, and present to management. Maintain correct schedule information, such as Family and Medical Leave Act (FMLA), days off/vacations, team meetings, etc. Ensure schedule integrity by maintaining accurate agent information, including but not limited to multiple status levels such as hours available to work. Provide feedback to the management team regarding agent scheduling concerns. Manage and oversee team performance through performance planning, coaching, and performance appraisals. Hold direct reports accountable for managing and developing their assignments to ensure goals are achieved. Mentor and develop a high-performing team of analysts with technical skills in data analysis, statistical modeling, and WFM principles. Maintain a working knowledge of applicable Federal, State, and local laws and regulations, HMH Compliance Program, Standards of Conduct, as well as other policies to ensure adherence. Understand and adhere to confidentiality requirements in relation to team member information. Support and participate in a collaborative team-oriented environment. Provide regular coaching and feedback to direct reports to help grow functional skills and leadership capabilities. Demonstrated understanding of performance and leadership bar and effectively apply to hiring decisions. Understand and communicate the department's vision to team members. Set clear expectations and build robust onboarding plans for new team members. Understand team member engagement and motivation, working to retain team members. Set objectives with team members that enable the achievement of department and functional goals. Identify and actively drive team changes and staffing and training needed to support capacity needs. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required : Bachelor's degree in Business Analytics, Data Science, statistics, applied mathematics, computer science, Healthcare Administration, or a closely related field. Minimum of 5 years of experience in a role combining Workforce Management and Data Analytics within a high-volume contact center. Minimum of 3 years of experience in people management, preferably leading a team of analysts. Demonstrated expertise in data visualization tools (i.e., Google Looker, Tableau, Power BI) to create insightful dashboards and reports for executive audiences. Experience with extensive call center telephony systems, including but not limited to Interactive Voice Response (IVR), Customer Relationship Management (CRM), Workforce Management (WFM), speech analytics, call recording, etc. Excellent verbal and written communication skills, with the ability to present complex data and strategic recommendations clearly to senior leadership. Problem-solving skills, including but not limited to the ability to approach problems logically and troubleshoot. Time management skills, including but not limited to the ability to manage and prioritize multiple priorities in a dynamic, fast-paced environment. Experience managing personnel directly and/or indirectly. A manner that reflects honest, ethical, and professional behavior. Operations management skills that include a proven ability to identify, collect, and analyze operations performance data and other related data to improve performance. Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Advanced proficiency in SQL for data extraction, manipulation, and analysis. Education, Knowledge, Skills and Abilities Preferred : Proven expertise and knowledge with Cisco. Proficient in Google and/or Microsoft Advanced Sheets/Excel, Access, and/or SQL. Experience in a healthcare Patient Access Center or a similar healthcare environment. Direct experience managing or reporting on Knowledge Management, Intelligent Virtual Assistant/Agent (IVA), and Electronic Medical Record (EMR) systems (i.e., EPIC). Experience managing vendor relationships and performance. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JOB TITLE: BA Data Developer JOB LOCATION: Quincy MA WAGE RANGE : $50-$53 JOB NUMBER: ITS77-EHS-FY26-BUSANALYST-021 - DATA DEVELOPER REQUIRED EXPERIENCE: Qualifications: Minimum experience/skills: Experience in creating, reviewing and maintaining end-to-end data platform requirements. Strong communication skills comfortable explaining/proposing solutions to technical stakeholders, vendors, and business consumers. Experience working with highly sensitive health care information and familiar with HIPAA and other data privacy controls. Thorough knowledge and experience of data warehouse and Enterprise Data solution. Excellent Data analytics and data profiling skills Participate in and lead the presentation of the results of analysis to management, technical, analytical and business stakeholders as necessary, Contribute to project plans as requested by project managers Assist in complex data analysis and translate business needs into Warehouse/ Business Intelligence solutions Assist with data training to ensure the end users of the Data Warehouse and the BI platform fully understand all components. Familiarity with AWS cloud services and Cloud database platform such as Snowflake Excellent SQL query skills Working knowledge with at least one Business Intelligence tool such as Tableau and/or Cognos Effective and good communications skills Preferred experience/skills: Healthcare experience Excellent Documentation and Presentation Skills Amazon Web Services experience Snowflake experience Tableau reporting experience JOB DESCRIPTION: This role focuses on leading and advancing the Commonwealth of MA initiatives such as SENDPRO, MassRX Data to DW, Enterprise Data Catalog, ACO/MCO/ CP reporting transition by leveraging AWS Cloud, Snowflake and other data services. The ideal candidate will collaborate across various teams, including data architecture, engineering, business, quality assurance, and analytics. EOHHS is the Commonwealth of Massachusetts agency responsible for administering the Medicaid and Children's Health Insurance Program (collectively known as MassHealth). MassHealth offers health coverage services to eligible members, including families, individuals with disabilities, children, long-term unemployed adults, and seniors, through various programs, including fee-for-service and managed care. The ideal candidate is an expert in Data Analysis, Requirements gathering and Healthcare data. In this role, you are comfortable speaking to both business and technical stakeholders to ensure combined understanding of requirements and collaborative solutions. This role will be expected to own tasks and follow-up related to MassHealth cloud data services requirements and establish well documented best practices and processes related to the Data Modernization efforts . DETAILED LIST OF JOB DUTIES AND RESPONSIBLITIES: Plan for, develop, and document in detail the functional, technical and business requirements of solutions for business and technical projects of a wide range of complexity Write both business and technical documentation that is appropriate to support the development and end user community Engage and collaborate with internal/external stakeholders to understand their requirements and get their feedback throughout the lifecycle of projects Contribute to project plans as requested by project leadership by following established PMO standards and procedures. Communicate milestones that define delivery timetables based on capacity and prioritization Ensure timely delivery of solutions meeting requirements and expectations Investigate, design, and implement business solutions and major upgrades or enhancements to existing solutions Assist in complex data analysis and translates business needs into Data solutions Assist with data training to ensure the end users of the Data Platform and the BI reports fully understand all components. Cross train peers within subject matter areas and technical expertise areas Work with Architects, Developers, Project managers and Analysts to present an overview of requirements to build use cases Work with technical teams to translate business requirements to technical requirements Gather and understand user requirements and business activities Experience in Participating in requirements and solution review sessions involving Data platform implementation. Expertise in leading presentation of requirements analysis to management, technical, analytical and business stakeholders Ensure timely delivery of solutions meeting requirements and expectations Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner I, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Executes robust test plan (user acceptance testing, production validation). Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and product management tools. Proficient knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Proficient experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Proficient understanding of Process Engineering methodologies and Change Management practices. Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions. What sets you apart: P&C International experience. Direct people management experience. 2 years of direct team lead, supervisory or management experience. Previous Digital Product Management experience. Ability to work out of one of the locations listed above. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $85,040-$162,550. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.