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server systems analyst full time
Service Desk Analyst 2
WEIDENHAMMER SYSTEMS CORPORATION Reading, Pennsylvania
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIa98a2d68c5f8-1750
04/05/2026
Full time
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIa98a2d68c5f8-1750
Lead / Principal Software Engineer - (Onsite) Washington DC, Philadelphia, or Wilmington DE
Amtrak Washington, Washington DC
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
04/05/2026
Full time
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
Applications Integration Specialist
Mid-State Technical College Wisconsin Rapids, Wisconsin
Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .
04/05/2026
Full time
Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .
Technical Program Analyst
Jasco Products Company, Inc. Oklahoma City, Oklahoma
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
04/05/2026
Full time
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
Technical Support Associate Analyst
Mindlance Hartford, Connecticut
Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr. Technical Support Associate Analyst Duties: Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support. Technical Support Associate Analyst - IT - Information Technology Job Requirements At least 1 Year PC/LAN technical or equivalent experience preferred. Strong knowledge of the following is preferred. Microsoft operating systems and Microsoft Office. Apple hardware and operating systems. Networking switches and data networks. IP telecommunications systems. Audio Visual Systems. Capability to analyze problems and use sound judgement for determining solutions. Ability to clearly communicate with customers and other IT staff. Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. A+ certification (PREFERRED) or equivalent combination of education, training, and experience. About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers-elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
04/04/2026
Full time
Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr. Technical Support Associate Analyst Duties: Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support. Technical Support Associate Analyst - IT - Information Technology Job Requirements At least 1 Year PC/LAN technical or equivalent experience preferred. Strong knowledge of the following is preferred. Microsoft operating systems and Microsoft Office. Apple hardware and operating systems. Networking switches and data networks. IP telecommunications systems. Audio Visual Systems. Capability to analyze problems and use sound judgement for determining solutions. Ability to clearly communicate with customers and other IT staff. Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. A+ certification (PREFERRED) or equivalent combination of education, training, and experience. About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers-elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Manager Enterprise Reporting
Marriott Vacations Worldwide Orlando, Florida
Job Summary The Senior Analyst, Global Data & Analytics plays a significant role supporting analytics work to generates value to the business by improving decision support and eliminating manual processes at Marriott Vacation Worldwide Corporation. The Sr. Analyst is responsible for analyzing business needs to help identify business problems and propose and deliver solutions. The incumbent has the responsibility for understanding and translating business needs into effective data requirements and analytic solutions. The Sr. Analyst participates in application projects, upgrades, implementations and enterprise technology solutions, contributing specialized data skills and knowledge to support all areas of MVW. Primary job responsibilities include meeting with business representatives to determine data and analytic requirements on projects, participating in dimensional model design reviews, semantic model development, dashboard development, data testing and deployment scheduling. Other supplemental responsibilities include partnering with the integration team to determine integration data requirements, creating/managing analytics documentation, providing production support, and partnering with the Data Enablement team to ensure data assets are appropriately cataloged. Responsibilities Responsible for partnering with the data integration team to translate reporting requirements into data requirements for the Enterprise Data Warehouse. Responsible for the development and maintenance of Power BI semantic models and dashboards Adhere to all SOX processes to ensure strong controls around data and analytic processes Responsible for using a standard and efficient template and methodology. The incumbent should exhibit strong interpersonal, organizational and communication skills. Responsible for providing Global Data & Analytics with advanced business intelligence expertise. Responsible for defining enhancements, data testing, troubleshooting and bug fixing. Experienced in Data modeling concepts including fact and dimensional modeling. Responsible for reviewing documentation including design specifications, job schedules and ETL flows. Collaborates with business partners to translate reporting and advanced analytics requirements into data pipeline and modeling requirements. Applies data wrangling techniques to ensure data accuracy, consistency, and readiness for reporting and advanced analytics applications. Identifies solutions and implements best-practice processes for Global Data & Analytics Collaborates with external technical service providers to satisfy system change standards to meet the needs of business stakeholders. Works collaboratively with business users to understand complexities of the business and ensure timely exchange of information, user satisfaction, and process improvements. Develops & maintains strong customer relationships. Acts as a team lead for implementation and upgrade projects for the various data projects. Develops an understanding of MVW business processes and how they interact with MVW applications. Assists in special projects as required. Performs other duties as needed. Specific Candidate Profile Education Bachelor degree in Analytics or Information Systems or equivalent experience required Experience At least seven (7) years of relevant and progressive work experience Demonstrated success leading and developing a strong project team in a complex, service-intensive, deadline-driven environment Proficient use of SQL or similar tool sets in analyzing and documenting data requirements and business rules Proficient use of Analytics tools such as Power BI (preferred) or Tableau Hospitality and/or Timeshare experience preferred Skills and Attributes: Microsoft Office (all apps) SQL analysis experience Demonstrated ability to learn complex business processes and develop solutions to address business system needs in a holistic manner Strong communication and networking skills providing the ability to work in a dynamic, multi-functional matrix environment Advanced skills in date warehouse analysis, business intelligence reporting / analysis software, design and production support is required Working knowledge of project estimations, configuration management, quality assurance and testing methodology is required Proven ability to analyze data and make recommendations for data and analytic solution approaches Must be proficient in viewing objects in Oracle and SQL Server, T-SQL Must have experience in Oracle and/or Microsoft SQL Server procedural language, business analysis, and business intelligence Preferred experience working with Agile methodologies Effective at prioritizing work and following through on commitments Demonstrated agility in a constantly changing, fast-paced, deadline-oriented environment Demonstration leadership in the project and upgrade implementations Strong service orientation and excellent communication skills Energetic and ability to work under pressure in a fast paced environment Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
04/04/2026
Full time
Job Summary The Senior Analyst, Global Data & Analytics plays a significant role supporting analytics work to generates value to the business by improving decision support and eliminating manual processes at Marriott Vacation Worldwide Corporation. The Sr. Analyst is responsible for analyzing business needs to help identify business problems and propose and deliver solutions. The incumbent has the responsibility for understanding and translating business needs into effective data requirements and analytic solutions. The Sr. Analyst participates in application projects, upgrades, implementations and enterprise technology solutions, contributing specialized data skills and knowledge to support all areas of MVW. Primary job responsibilities include meeting with business representatives to determine data and analytic requirements on projects, participating in dimensional model design reviews, semantic model development, dashboard development, data testing and deployment scheduling. Other supplemental responsibilities include partnering with the integration team to determine integration data requirements, creating/managing analytics documentation, providing production support, and partnering with the Data Enablement team to ensure data assets are appropriately cataloged. Responsibilities Responsible for partnering with the data integration team to translate reporting requirements into data requirements for the Enterprise Data Warehouse. Responsible for the development and maintenance of Power BI semantic models and dashboards Adhere to all SOX processes to ensure strong controls around data and analytic processes Responsible for using a standard and efficient template and methodology. The incumbent should exhibit strong interpersonal, organizational and communication skills. Responsible for providing Global Data & Analytics with advanced business intelligence expertise. Responsible for defining enhancements, data testing, troubleshooting and bug fixing. Experienced in Data modeling concepts including fact and dimensional modeling. Responsible for reviewing documentation including design specifications, job schedules and ETL flows. Collaborates with business partners to translate reporting and advanced analytics requirements into data pipeline and modeling requirements. Applies data wrangling techniques to ensure data accuracy, consistency, and readiness for reporting and advanced analytics applications. Identifies solutions and implements best-practice processes for Global Data & Analytics Collaborates with external technical service providers to satisfy system change standards to meet the needs of business stakeholders. Works collaboratively with business users to understand complexities of the business and ensure timely exchange of information, user satisfaction, and process improvements. Develops & maintains strong customer relationships. Acts as a team lead for implementation and upgrade projects for the various data projects. Develops an understanding of MVW business processes and how they interact with MVW applications. Assists in special projects as required. Performs other duties as needed. Specific Candidate Profile Education Bachelor degree in Analytics or Information Systems or equivalent experience required Experience At least seven (7) years of relevant and progressive work experience Demonstrated success leading and developing a strong project team in a complex, service-intensive, deadline-driven environment Proficient use of SQL or similar tool sets in analyzing and documenting data requirements and business rules Proficient use of Analytics tools such as Power BI (preferred) or Tableau Hospitality and/or Timeshare experience preferred Skills and Attributes: Microsoft Office (all apps) SQL analysis experience Demonstrated ability to learn complex business processes and develop solutions to address business system needs in a holistic manner Strong communication and networking skills providing the ability to work in a dynamic, multi-functional matrix environment Advanced skills in date warehouse analysis, business intelligence reporting / analysis software, design and production support is required Working knowledge of project estimations, configuration management, quality assurance and testing methodology is required Proven ability to analyze data and make recommendations for data and analytic solution approaches Must be proficient in viewing objects in Oracle and SQL Server, T-SQL Must have experience in Oracle and/or Microsoft SQL Server procedural language, business analysis, and business intelligence Preferred experience working with Agile methodologies Effective at prioritizing work and following through on commitments Demonstrated agility in a constantly changing, fast-paced, deadline-oriented environment Demonstration leadership in the project and upgrade implementations Strong service orientation and excellent communication skills Energetic and ability to work under pressure in a fast paced environment Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Service Desk Analyst 2
WEIDENHAMMER SYSTEMS CORPORATION Reading, Pennsylvania
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIbca4-1750
04/04/2026
Full time
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIbca4-1750
3M Encompass & Engage One/Epic Analyst
Methodist Health System Dallas, Texas
Hours of Work : 8-5 Days Of Week : M-F Work Shift : 8X5 Day (United States of America) Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience The 3M Encompass & Engage One/Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The 3M Encompass & Engage One/Epic Analyst supports the functionality of 3M Solventum modules for Methodist Hospital Coders, CDI Specialists and Clinicians, and its communication with Epic. This position requires knowledge of 3M Solventum product lines including CRS, 3M 360 Encompass and 3M Engage One, along with Epic CDI and Epic Hospital Coding functions, in order to troubleshoot, build and maintain 3M/Epic workflows and functionality. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Hospital Coding Certification is required and one or more years working with Epic is preferred. A general understanding of Epic clinician workflows is strongly preferred. At least one year experience working with both 3M 360 Encompass and 3M Engage One functions are required; a 3M Engage One Implementation preferred. Experience with 3M/Solventum product updates, interfacing and all five related servers required. Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to 3M Solventum and Epic Hospital Coding Performs monthly 3M updates and coordinates downtimes with HIM and CDI leaders. Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to per sonally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of 3M Solventum and Epic, will be responsible for coordinating aspects of support, maintenance, and evaluation of 3M/Solventum. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from HIM and CDI leaders, develops education literature and training programs for the clinical applications. Provide education to staff regarding 3M/Solventum (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current system, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the system. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to 3M/Solventum. (5%) 5. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. prior experience in healthcare environment 2. Demonstrated ability to function well under pressure e in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: TIME magazine Best Companies for Future Leaders, 2025 Great Place to Work Certified , 2025 Glassdoor Best Places to Work, 2025 PressGaney HX Pinnacle of Excellence Award, 2024 PressGaney HX Guardian of Excellence Award, 2024 PressGaney HX Health System of the Year, 2024
04/04/2026
Full time
Hours of Work : 8-5 Days Of Week : M-F Work Shift : 8X5 Day (United States of America) Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience The 3M Encompass & Engage One/Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The 3M Encompass & Engage One/Epic Analyst supports the functionality of 3M Solventum modules for Methodist Hospital Coders, CDI Specialists and Clinicians, and its communication with Epic. This position requires knowledge of 3M Solventum product lines including CRS, 3M 360 Encompass and 3M Engage One, along with Epic CDI and Epic Hospital Coding functions, in order to troubleshoot, build and maintain 3M/Epic workflows and functionality. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Hospital Coding Certification is required and one or more years working with Epic is preferred. A general understanding of Epic clinician workflows is strongly preferred. At least one year experience working with both 3M 360 Encompass and 3M Engage One functions are required; a 3M Engage One Implementation preferred. Experience with 3M/Solventum product updates, interfacing and all five related servers required. Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to 3M Solventum and Epic Hospital Coding Performs monthly 3M updates and coordinates downtimes with HIM and CDI leaders. Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to per sonally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of 3M Solventum and Epic, will be responsible for coordinating aspects of support, maintenance, and evaluation of 3M/Solventum. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from HIM and CDI leaders, develops education literature and training programs for the clinical applications. Provide education to staff regarding 3M/Solventum (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current system, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the system. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to 3M/Solventum. (5%) 5. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. prior experience in healthcare environment 2. Demonstrated ability to function well under pressure e in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: TIME magazine Best Companies for Future Leaders, 2025 Great Place to Work Certified , 2025 Glassdoor Best Places to Work, 2025 PressGaney HX Pinnacle of Excellence Award, 2024 PressGaney HX Guardian of Excellence Award, 2024 PressGaney HX Health System of the Year, 2024
IOC Analyst
Q2 Austin, Texas
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY We are looking for an Integrated Operations Center (IOC) Analyst to join our team, someone who can hit the ground running and provide exceptional monitoring and response that allows the IOC to become the first line of defense on improving CX. The Integrated Operations Center (IOC) has a dynamic and fast paced team of analysts who are critical to maintaining the health and stability of Q2's systems and services. The IOC proactively monitors the availability and performance of a wide variety of services supporting business critical systems at Q2. We provide 24x7 support in a first response capacity and take action to resolve incidents. As an IOC Analyst, you will respond to monitoring alerts and cases, drive investigations and provide triage during incidents and outages for services that the IOC supports across Q2. You will join a passionate and collaborative team of people who are focues on providing exceptional support to our customers and internal teams. A Typical Day Monitor and analyze logs and alerts from a variety of different technologies across multiple platforms in order to identify and mitigate security incidents and maintain the integrity of corporate information Leverage network security tools and capabilities to analyze potential cyber threats from a variety of intakes taking appropriate response actions to include threat containment and/or escalation Document troubleshooting results and remediation actions, provide regular status updates to impacted customers Identify and elevate critical impact to on-call teams Create and maintain operational runbooks in support new and changing infrastructure Perform daily IOC tasks, including managing a case workload, responding to escalated issues and operational checklists Ensure proper transition during shift changes Responsible for ensuring efficient resolution of incidents through people, process and technology Flexibility to work in 24 7 environment Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree in Information Technology and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Must have strong organizational and multitasking skills to prioritize workload in a fast paced environment Must work effectively within a team environment Prior operations background (e.g., working in NOC, as a sysadmin, etc.) Experience in automation tools and procedures Basic knowledge of Windows and/or Linux server administration concepts such as troubleshooting Windows, IIS, Linux, Connectivity, DNS and Active Director Basic knowledge of networking concepts Basic level exposure to virtualized environments Basic knowledge of application support within multitier environments (web, application, database) Basic knowledge of incident, change, and problem management principles Previous experience with Linux Systems Administration Experience with Log Analysis/Log Analysis Tools or SIEM tools. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
04/03/2026
Full time
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY We are looking for an Integrated Operations Center (IOC) Analyst to join our team, someone who can hit the ground running and provide exceptional monitoring and response that allows the IOC to become the first line of defense on improving CX. The Integrated Operations Center (IOC) has a dynamic and fast paced team of analysts who are critical to maintaining the health and stability of Q2's systems and services. The IOC proactively monitors the availability and performance of a wide variety of services supporting business critical systems at Q2. We provide 24x7 support in a first response capacity and take action to resolve incidents. As an IOC Analyst, you will respond to monitoring alerts and cases, drive investigations and provide triage during incidents and outages for services that the IOC supports across Q2. You will join a passionate and collaborative team of people who are focues on providing exceptional support to our customers and internal teams. A Typical Day Monitor and analyze logs and alerts from a variety of different technologies across multiple platforms in order to identify and mitigate security incidents and maintain the integrity of corporate information Leverage network security tools and capabilities to analyze potential cyber threats from a variety of intakes taking appropriate response actions to include threat containment and/or escalation Document troubleshooting results and remediation actions, provide regular status updates to impacted customers Identify and elevate critical impact to on-call teams Create and maintain operational runbooks in support new and changing infrastructure Perform daily IOC tasks, including managing a case workload, responding to escalated issues and operational checklists Ensure proper transition during shift changes Responsible for ensuring efficient resolution of incidents through people, process and technology Flexibility to work in 24 7 environment Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree in Information Technology and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Must have strong organizational and multitasking skills to prioritize workload in a fast paced environment Must work effectively within a team environment Prior operations background (e.g., working in NOC, as a sysadmin, etc.) Experience in automation tools and procedures Basic knowledge of Windows and/or Linux server administration concepts such as troubleshooting Windows, IIS, Linux, Connectivity, DNS and Active Director Basic knowledge of networking concepts Basic level exposure to virtualized environments Basic knowledge of application support within multitier environments (web, application, database) Basic knowledge of incident, change, and problem management principles Previous experience with Linux Systems Administration Experience with Log Analysis/Log Analysis Tools or SIEM tools. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
SRP GIS Coordinator
Calibre Systems Fort Irwin, California
CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will joinFort Irwin's SustainableRangeProgramIntegratedTrainingArea Management to support the creation, analysis, management, and distribution of standardized geospatial information, products, and services to supportrangemodernization,rangeoperations,andthe Integrated TrainingAreaManagement Program atFort Irwin,CA.Primary duties willinclude but are not limited to:developing data according toestablished Quality Assurance Plans, working directly withcivilian and military personnel to develop GIS data, field data collection and development, GIS program management, metadata development, map production for various customers both military, internal, and civilian, web map development, GIS instruction, and custom GIS training exercise support. Secondary duties include performing initial Quality Control (QC) on all acquired data as well as on produced geospatial representations of that data and to report on QC issues unresolved, to document via required geospatial metadata as well as via monthly progress reports, and to perform mapping for QC and update briefing purposes. The successful candidate will work directly with the Installation Government Representative (IGR) as well as other Subject Matter Experts (SMEs) and the CALIBRE PM to perform the following tasks: Identify and acquire data in native formats from field, cooperative offices, state, and federal agencies. Priority data lists and methods will be provided for GIS Specialist to work from. This may require exploring and searching for data via communication with a wide variety of Subject Matter experts. Convert all formats of data acquired into well-documented geospatial files according to established Quality Assurance Plans. Create and ensure standard metadata is associated with each geospatial feature class and dataset and adheres to established metadata standards. Prepare and submit regular status/progress reports to CALIBRE and to the Installation as required. Prepare maps for project development, training exercises, reports, among other requests. Communicate and work with an extended interdisciplinary team on the installation and across the US to ensure proper understanding of installation needs, the Sustainable Range Program programmatic requirements, and mission sustainability. Assist with data collection, consolidation, sharing and general data management activities. Generate geospatial data, databases, analysis, maps, services and applications according to SRP and IGI&S standards and specification. Participate in conference calls and in-person meetings as scheduled. Other duties as illustrated in the established task order, and as requested by the installation. Attend trainings and educational opportunities to increase knowledge and skills. Develop written technical documentation (such as metadata, training materials, workflow diagrams, white papers, etc.). Create maps to communicate issues, to provide status updates or provide general spatial information to lay persons and geospatial experts. Orally communicate technical information effectively to lay persons and geospatial technical experts alike. Perform and answer regular data calls to installation leadership, as well as programmatic requests, in addition to regular quarterly data submittals and updates. Work closely with installation personnel to develop and update geospatial data to accurately reflect installation features and attributes. Procure imagery and digital elevation models as needed and at the request of the installation leadership Required Skills The ideal candidate will have: Ability to use ESRI's ArcGIS 10.6.1 desktop and catalog, and the knowledge to recommend updates, extensions, new software/ hardware, that will benefit the installation program. Knowledge of and experience using ArcGIS Pro 2.1. Working knowledge of both raster and vector datasets, with the ability to perform analysis on both types of data to support decision making and strategy development. Ability to perform spatial analysis (including buffers, extractions, line of sight, cut/ fill, watershed, etc.) using ESRI's ArcToolbox. Familiarity with SQL in a relational database environment. Knowledge of and experience using Trimble mapping grade GPS hardware and software. Demonstrate knowledge of concepts and principles of geospatial data management and general data Quality Assurance processes. Demonstrate ability to consistently and efficiently follow standard workflows and instructions. Very experienced with Microsoft Office applications. Excellent verbal and written communication. Ability to maneuver on foot over rough terrain carrying up to 40 lbs. Desirables: Familiarity with the US Army Sustainable Range Program Familiarity with SDSFIE and FGDC metadata schema. Experience using the spatial analysis extension, topology, and 3D analyst Experience creating and tracking large, detailed map products Knowledge of SQL Server, ArcGIS Server and ArcSDE Solid understanding of the geospatial tools to be used and the ability to follow a designated process, skills and knowledge essentially equivalent to a federal GS9 level. Preference will be given to those candidates that demonstrate greater than 2 years experience using established metadata tools and programs that are FGDC compliant or in advanced xml handling. Demonstrate experience of greater than 2 years developing and reviewing geospatial or tabular data to meet data standards, such as ensuring requisite data schemas, file naming conventions, etc. Strong communication and organizational skills are imperative to this position. Will be required to initiate and complete a variety of work tasks, requiring close coordination with and input from other people (including state and field staff members). Strong level of independence required for this position, which functions as the GIS Subject Matter Expert for the Installation and has a high level of autonomy. required Experience Minimum of 2 years' experience working with GIS in a professional environment, including but not limited to: importing, creating, and updating digital data layers, creating and updating maps for natural resource management, system (hardware and software) management and maintenance, development of remotely sensed data, and use of a variety of data layers to support training activities and land management. Experience using large format plotters and other output methods for map products that need to be disseminated to a variety of customers. Experience with requirements gathering, definition, and scoping/estimating. Experience with GPS data collection and field mapping procedures, correcting field collected data, and utilizing field collected data to design, develop, plan, and projects for execution as well as to evaluate project completion and success. Experience and familiarity working on government contracts or Task Orders. Experience working in a matrix organization which includes extensively remote workforce. Requires as a minimum a Bachelor's Degree from an accredited college/university in GIS, Geography with an emphasis in GIS, or related field with a GIS Certification combined with a minimum of two years relevant work experience. Two years professional work experience. This position may require periodic travel. Desirable Certifications: ArcGIS Desktop Associate certification GISP The base salary for this position is $67,000 to $80,000 depending on experience.
04/02/2026
Full time
CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will joinFort Irwin's SustainableRangeProgramIntegratedTrainingArea Management to support the creation, analysis, management, and distribution of standardized geospatial information, products, and services to supportrangemodernization,rangeoperations,andthe Integrated TrainingAreaManagement Program atFort Irwin,CA.Primary duties willinclude but are not limited to:developing data according toestablished Quality Assurance Plans, working directly withcivilian and military personnel to develop GIS data, field data collection and development, GIS program management, metadata development, map production for various customers both military, internal, and civilian, web map development, GIS instruction, and custom GIS training exercise support. Secondary duties include performing initial Quality Control (QC) on all acquired data as well as on produced geospatial representations of that data and to report on QC issues unresolved, to document via required geospatial metadata as well as via monthly progress reports, and to perform mapping for QC and update briefing purposes. The successful candidate will work directly with the Installation Government Representative (IGR) as well as other Subject Matter Experts (SMEs) and the CALIBRE PM to perform the following tasks: Identify and acquire data in native formats from field, cooperative offices, state, and federal agencies. Priority data lists and methods will be provided for GIS Specialist to work from. This may require exploring and searching for data via communication with a wide variety of Subject Matter experts. Convert all formats of data acquired into well-documented geospatial files according to established Quality Assurance Plans. Create and ensure standard metadata is associated with each geospatial feature class and dataset and adheres to established metadata standards. Prepare and submit regular status/progress reports to CALIBRE and to the Installation as required. Prepare maps for project development, training exercises, reports, among other requests. Communicate and work with an extended interdisciplinary team on the installation and across the US to ensure proper understanding of installation needs, the Sustainable Range Program programmatic requirements, and mission sustainability. Assist with data collection, consolidation, sharing and general data management activities. Generate geospatial data, databases, analysis, maps, services and applications according to SRP and IGI&S standards and specification. Participate in conference calls and in-person meetings as scheduled. Other duties as illustrated in the established task order, and as requested by the installation. Attend trainings and educational opportunities to increase knowledge and skills. Develop written technical documentation (such as metadata, training materials, workflow diagrams, white papers, etc.). Create maps to communicate issues, to provide status updates or provide general spatial information to lay persons and geospatial experts. Orally communicate technical information effectively to lay persons and geospatial technical experts alike. Perform and answer regular data calls to installation leadership, as well as programmatic requests, in addition to regular quarterly data submittals and updates. Work closely with installation personnel to develop and update geospatial data to accurately reflect installation features and attributes. Procure imagery and digital elevation models as needed and at the request of the installation leadership Required Skills The ideal candidate will have: Ability to use ESRI's ArcGIS 10.6.1 desktop and catalog, and the knowledge to recommend updates, extensions, new software/ hardware, that will benefit the installation program. Knowledge of and experience using ArcGIS Pro 2.1. Working knowledge of both raster and vector datasets, with the ability to perform analysis on both types of data to support decision making and strategy development. Ability to perform spatial analysis (including buffers, extractions, line of sight, cut/ fill, watershed, etc.) using ESRI's ArcToolbox. Familiarity with SQL in a relational database environment. Knowledge of and experience using Trimble mapping grade GPS hardware and software. Demonstrate knowledge of concepts and principles of geospatial data management and general data Quality Assurance processes. Demonstrate ability to consistently and efficiently follow standard workflows and instructions. Very experienced with Microsoft Office applications. Excellent verbal and written communication. Ability to maneuver on foot over rough terrain carrying up to 40 lbs. Desirables: Familiarity with the US Army Sustainable Range Program Familiarity with SDSFIE and FGDC metadata schema. Experience using the spatial analysis extension, topology, and 3D analyst Experience creating and tracking large, detailed map products Knowledge of SQL Server, ArcGIS Server and ArcSDE Solid understanding of the geospatial tools to be used and the ability to follow a designated process, skills and knowledge essentially equivalent to a federal GS9 level. Preference will be given to those candidates that demonstrate greater than 2 years experience using established metadata tools and programs that are FGDC compliant or in advanced xml handling. Demonstrate experience of greater than 2 years developing and reviewing geospatial or tabular data to meet data standards, such as ensuring requisite data schemas, file naming conventions, etc. Strong communication and organizational skills are imperative to this position. Will be required to initiate and complete a variety of work tasks, requiring close coordination with and input from other people (including state and field staff members). Strong level of independence required for this position, which functions as the GIS Subject Matter Expert for the Installation and has a high level of autonomy. required Experience Minimum of 2 years' experience working with GIS in a professional environment, including but not limited to: importing, creating, and updating digital data layers, creating and updating maps for natural resource management, system (hardware and software) management and maintenance, development of remotely sensed data, and use of a variety of data layers to support training activities and land management. Experience using large format plotters and other output methods for map products that need to be disseminated to a variety of customers. Experience with requirements gathering, definition, and scoping/estimating. Experience with GPS data collection and field mapping procedures, correcting field collected data, and utilizing field collected data to design, develop, plan, and projects for execution as well as to evaluate project completion and success. Experience and familiarity working on government contracts or Task Orders. Experience working in a matrix organization which includes extensively remote workforce. Requires as a minimum a Bachelor's Degree from an accredited college/university in GIS, Geography with an emphasis in GIS, or related field with a GIS Certification combined with a minimum of two years relevant work experience. Two years professional work experience. This position may require periodic travel. Desirable Certifications: ArcGIS Desktop Associate certification GISP The base salary for this position is $67,000 to $80,000 depending on experience.
1054-IS Business Analyst-Principal
San Francisco Municipal Transportation Agency San Francisco, California
1054 IS Business Analyst-Principal, Administration Division, TCUP - SF Municipal Transportation Agency Apply using SmartRecruiters, the City and County of San Francisco's application portal. APPOINTMENT TYPE:Temporary Exempt - Full Time not to exceed three (3) years - This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer. Application Opening: July 23, 2025 Deadline to Apply: 11:59pm Pacific Time on August 7, 2025 Salary: $149,994 to $188,682 annually Recruitment ID: 155470 Division: Administration Unit(s): Technology Solutions and Integration - Data Services Location: One South Van Ness Avenue, 3rd Floor, San Francisco, CA Hours: Monday - Friday, 8:00 AM - 5:00 PM ️IMPORTANT ️: A completed application must include the following by the filing deadline: Submission of online application Attach cover letter to online application The San Francisco Municipal Transportation Agency (SFMTA) is a department of the City and County of San Francisco responsible for the management of all ground transportation in the City. The SFMTA has oversight over the Municipal Railway public transit (Transit Division or "Muni"), as well as bicycling, paratransit, parking, traffic, walking, and taxis. SFMTA is currently in the process of implementing an upgrade of the technology used to manage light rail operations on the surface and in the subway. The Train Control Upgrade Project (TCUP) is a multi year, multimillion dollar project with the goal of replacing the existing train control system onboard vehicles and in the Muni Metro subway with a state of the art radio based technology. TCUP will expand supervision of trains by the train control system from the subway to the entire surface Muni light rail system. The TCUP vendor contract and installation work will be managed by a project management team within the Transit Division ("Muni"). Information Technology is at the core of TCUP. SFMTA's Technology Solutions and Integration (TSI) team will be delivering the technology scope for TCUP. The role will be supporting delivery of the information technology components. Success requires significant investments in expanded network infrastructure, data architecture, wireless communication systems, servers, databases, and cybersecurity. Project systems will need data integration with existing enterprise and intelligent transportationcutting ter. Changes need to be baselined, documented, designed, implemented, and Cu'd. More information included here clarifies all aspects. This is an opportunity to work with stakeholders and business units across the SFMTA and take a pivotal step in your career. Your work will impact the lives of all users of our transportation services and infrastructure. Position Description: Under the direction of the TCUP Technology Project Manager, the Business Analyst analyzes, plans, and executes changes to support data, database, and application integration of a new train control system into existing enterprise information systems.
04/02/2026
Full time
1054 IS Business Analyst-Principal, Administration Division, TCUP - SF Municipal Transportation Agency Apply using SmartRecruiters, the City and County of San Francisco's application portal. APPOINTMENT TYPE:Temporary Exempt - Full Time not to exceed three (3) years - This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer. Application Opening: July 23, 2025 Deadline to Apply: 11:59pm Pacific Time on August 7, 2025 Salary: $149,994 to $188,682 annually Recruitment ID: 155470 Division: Administration Unit(s): Technology Solutions and Integration - Data Services Location: One South Van Ness Avenue, 3rd Floor, San Francisco, CA Hours: Monday - Friday, 8:00 AM - 5:00 PM ️IMPORTANT ️: A completed application must include the following by the filing deadline: Submission of online application Attach cover letter to online application The San Francisco Municipal Transportation Agency (SFMTA) is a department of the City and County of San Francisco responsible for the management of all ground transportation in the City. The SFMTA has oversight over the Municipal Railway public transit (Transit Division or "Muni"), as well as bicycling, paratransit, parking, traffic, walking, and taxis. SFMTA is currently in the process of implementing an upgrade of the technology used to manage light rail operations on the surface and in the subway. The Train Control Upgrade Project (TCUP) is a multi year, multimillion dollar project with the goal of replacing the existing train control system onboard vehicles and in the Muni Metro subway with a state of the art radio based technology. TCUP will expand supervision of trains by the train control system from the subway to the entire surface Muni light rail system. The TCUP vendor contract and installation work will be managed by a project management team within the Transit Division ("Muni"). Information Technology is at the core of TCUP. SFMTA's Technology Solutions and Integration (TSI) team will be delivering the technology scope for TCUP. The role will be supporting delivery of the information technology components. Success requires significant investments in expanded network infrastructure, data architecture, wireless communication systems, servers, databases, and cybersecurity. Project systems will need data integration with existing enterprise and intelligent transportationcutting ter. Changes need to be baselined, documented, designed, implemented, and Cu'd. More information included here clarifies all aspects. This is an opportunity to work with stakeholders and business units across the SFMTA and take a pivotal step in your career. Your work will impact the lives of all users of our transportation services and infrastructure. Position Description: Under the direction of the TCUP Technology Project Manager, the Business Analyst analyzes, plans, and executes changes to support data, database, and application integration of a new train control system into existing enterprise information systems.
Senior Software Engineer
Truewind San Francisco, California
Join to apply for the Senior Software Engineer role at Truewind This range is provided by Truewind. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $120,000.00/yr - $180,000.00/yr Calling all full-stack software engineers We're looking for an exceptional full-stack engineer to join us as an early team member. Truewind is changing the way accountants and financial analysts work by building AI-native workflows. We're developing cutting-edge AI technology that simplifies bookkeeping, financial reporting, and decision-making, providing finance teams and companies with the insights they need to succeed. The senior full-stack software engineer is multifaceted; you will be instrumental in shaping both the technical and culture foundations of our company. You'll need to feel comfortable going outside your comfort zone and enjoy wearing many different hats. Strong experience building web applications is essential; if you've built them from scratch, that's even better. Lastly, we want you to join us in San Francisco. We believe building in-person is a 10x multiplier for the company and we hope you'll join us here. Our HQ is the Financial District in San Francisco. Responsibilities Architect and develop software solutions that leverage AI technology to reimagine traditional bookkeeping and finance processes. Collaborate with fellow team members to define our vision, strategy, and product roadmap. Build and manage the technical infrastructure required to support our services, including databases, servers, and APIs. Ensure the security, privacy, and compliance of our technology and data. Stay up-to-date on the latest advancements in AI, machine learning, and finance to continually improve our product offerings. Lead and mentor a team of engineers, data scientists, and developers as the startup grows. Collaborate with sales, marketing, and customer service teams to ensure a seamless customer experience and drive user adoption. Experience That Will Help Proven experience in software development and building world-class software products. 3+ years experience in building web applications using javascript/typescript and frameworks such as Express.js/Nest.js/Next.js. 3+ years experience in working with relational databases such as MySQL or Postgres. Strong experience in building data-intensive, distributed systems. Experience in building web front-end using React.js / Vue.js and Material UI. Excellent problem-solving, critical thinking, and communication skills. Strong ability to operate autonomously. Familiar with the rhythm and pace of early stage startups; OK with the level of ambiguity that often comes at this stage. A passion for innovation and a desire to make a meaningful impact on the lives of entrepreneurs. Previous founder experience is strongly preferred. Experience in building LLM applications using OpenAI API and vector databases is strongly preferred. Compensation And Benefits Learnings of how best to build a product from 0 to 1. Learnings of how to run an early-stage startup. Opportunity to grow your career together with the company. Competitive salary and significant equity. Health, dental and vision insurance. Off-site events in SF and NYC twice a year!
04/02/2026
Full time
Join to apply for the Senior Software Engineer role at Truewind This range is provided by Truewind. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $120,000.00/yr - $180,000.00/yr Calling all full-stack software engineers We're looking for an exceptional full-stack engineer to join us as an early team member. Truewind is changing the way accountants and financial analysts work by building AI-native workflows. We're developing cutting-edge AI technology that simplifies bookkeeping, financial reporting, and decision-making, providing finance teams and companies with the insights they need to succeed. The senior full-stack software engineer is multifaceted; you will be instrumental in shaping both the technical and culture foundations of our company. You'll need to feel comfortable going outside your comfort zone and enjoy wearing many different hats. Strong experience building web applications is essential; if you've built them from scratch, that's even better. Lastly, we want you to join us in San Francisco. We believe building in-person is a 10x multiplier for the company and we hope you'll join us here. Our HQ is the Financial District in San Francisco. Responsibilities Architect and develop software solutions that leverage AI technology to reimagine traditional bookkeeping and finance processes. Collaborate with fellow team members to define our vision, strategy, and product roadmap. Build and manage the technical infrastructure required to support our services, including databases, servers, and APIs. Ensure the security, privacy, and compliance of our technology and data. Stay up-to-date on the latest advancements in AI, machine learning, and finance to continually improve our product offerings. Lead and mentor a team of engineers, data scientists, and developers as the startup grows. Collaborate with sales, marketing, and customer service teams to ensure a seamless customer experience and drive user adoption. Experience That Will Help Proven experience in software development and building world-class software products. 3+ years experience in building web applications using javascript/typescript and frameworks such as Express.js/Nest.js/Next.js. 3+ years experience in working with relational databases such as MySQL or Postgres. Strong experience in building data-intensive, distributed systems. Experience in building web front-end using React.js / Vue.js and Material UI. Excellent problem-solving, critical thinking, and communication skills. Strong ability to operate autonomously. Familiar with the rhythm and pace of early stage startups; OK with the level of ambiguity that often comes at this stage. A passion for innovation and a desire to make a meaningful impact on the lives of entrepreneurs. Previous founder experience is strongly preferred. Experience in building LLM applications using OpenAI API and vector databases is strongly preferred. Compensation And Benefits Learnings of how best to build a product from 0 to 1. Learnings of how to run an early-stage startup. Opportunity to grow your career together with the company. Competitive salary and significant equity. Health, dental and vision insurance. Off-site events in SF and NYC twice a year!
Senior Database Engineer
InDev Washington, Washington DC
Senior Database Engineer InDev is seeking a Senior Database Engineer with 10+ years of experience in data governance, deep expertise in Collibra, to design, implement, and manage enterprise-wide data governance frameworks. The role focuses on establishing robust metadata, data lineage, and master data management practices aligned with organizational policies and regulatory requirements. Job Responsibilities Define, implement, and configure data governance frameworks using Collibra. Ensure data cataloging, lineage, and stewardship are configured, maintained, and validated within Collibra. Build, customize, and manage Collibra operating models, workflows, and governance assets. Collaborate with business and IT teams to establish data policies, standards, and ownership. Design and maintain enterprise metadata models and manage metadata tagging within Collibra. Oversee data classification, glossaries, and dictionaries within Collibra. Collaborate with teams to ensure consistent and accurate master data across systems. Develop and implement data models, standards, and schemas for structured and unstructured data. Define, create, and maintain data sharing policies based on security rules. Develop data integration strategies and support hands on integration of disparate sources with governance frameworks. Ensure compliance with data privacy and security regulations such as GDPR, CCPA, and federal standards. Partner with CDO, data stewards, engineers, and analysts to ensure data usability and trustworthiness. Provide technical guidance on how Collibra integrates with data platforms (Snowflake, Databricks, AWS, etc.). Train and support business users on self service data discovery using Collibra. Leverage AI/ML capabilities within Collibra for data quality monitoring and anomaly detection. Build and maintain automated pipelines for metadata ingestion, lineage capture, and governance workflows. Required Qualifications Bachelor's degree in computer science, information systems, engineering, or a related discipline (U.S. accredited institution). 10+ years of experience implementing data governance frameworks with Collibra. Strong knowledge of metadata management, data lineage, and master data management practices. Hands on expertise integrating Collibra with modern data platforms (Snowflake, Databricks, AWS). Solid understanding of data architecture principles, data modeling, and integration strategies. Familiarity with data privacy and regulatory standards (GDPR, CCPA, federal compliance). Ability to collaborate with cross functional stakeholders and guide best practices. Experience with AI/ML or automation tools to enhance data quality and streamline governance workflows. Preferred Qualifications Experience in DHS Suitability Clearance environments. Experience building custom Collibra connectors or advanced workflow automations. Strong understanding of enterprise data architecture, catalogs, and governance frameworks. Cloud experience with AWS, Azure, or GCP, including serverless or ingestion services. Knowledge of Docker, Kubernetes, and infrastructure as code tools (Terraform, CloudFormation). About InDev InDev is a trailblazing force transforming IT applications for the federal government sector. We empower agencies with cutting edge solutions that drive innovation, efficiency, and progress. Our culture thrives on collaboration, creativity, and continuous learning, enabling a meaningful impact on national scale. Why InDev Innovative Environment - Ideas are heard and encouraged. Meaningful Impact - Projects directly benefit federal agencies. Dynamic Collaboration - Diverse experts pushing boundaries. Agile Mindset - Flexibility and rapid growth. Learning Culture - Ongoing development opportunities. Cutting edge Tech - Latest tools in data integration. Benefits Medical insurance Vision insurance 401(k) Referrals increase your chances of interviewing at InDev by 2x. Seniority Level Mid Senior level Employment Type Full time Job Function Consulting Industries IT Services and IT Consulting
04/02/2026
Full time
Senior Database Engineer InDev is seeking a Senior Database Engineer with 10+ years of experience in data governance, deep expertise in Collibra, to design, implement, and manage enterprise-wide data governance frameworks. The role focuses on establishing robust metadata, data lineage, and master data management practices aligned with organizational policies and regulatory requirements. Job Responsibilities Define, implement, and configure data governance frameworks using Collibra. Ensure data cataloging, lineage, and stewardship are configured, maintained, and validated within Collibra. Build, customize, and manage Collibra operating models, workflows, and governance assets. Collaborate with business and IT teams to establish data policies, standards, and ownership. Design and maintain enterprise metadata models and manage metadata tagging within Collibra. Oversee data classification, glossaries, and dictionaries within Collibra. Collaborate with teams to ensure consistent and accurate master data across systems. Develop and implement data models, standards, and schemas for structured and unstructured data. Define, create, and maintain data sharing policies based on security rules. Develop data integration strategies and support hands on integration of disparate sources with governance frameworks. Ensure compliance with data privacy and security regulations such as GDPR, CCPA, and federal standards. Partner with CDO, data stewards, engineers, and analysts to ensure data usability and trustworthiness. Provide technical guidance on how Collibra integrates with data platforms (Snowflake, Databricks, AWS, etc.). Train and support business users on self service data discovery using Collibra. Leverage AI/ML capabilities within Collibra for data quality monitoring and anomaly detection. Build and maintain automated pipelines for metadata ingestion, lineage capture, and governance workflows. Required Qualifications Bachelor's degree in computer science, information systems, engineering, or a related discipline (U.S. accredited institution). 10+ years of experience implementing data governance frameworks with Collibra. Strong knowledge of metadata management, data lineage, and master data management practices. Hands on expertise integrating Collibra with modern data platforms (Snowflake, Databricks, AWS). Solid understanding of data architecture principles, data modeling, and integration strategies. Familiarity with data privacy and regulatory standards (GDPR, CCPA, federal compliance). Ability to collaborate with cross functional stakeholders and guide best practices. Experience with AI/ML or automation tools to enhance data quality and streamline governance workflows. Preferred Qualifications Experience in DHS Suitability Clearance environments. Experience building custom Collibra connectors or advanced workflow automations. Strong understanding of enterprise data architecture, catalogs, and governance frameworks. Cloud experience with AWS, Azure, or GCP, including serverless or ingestion services. Knowledge of Docker, Kubernetes, and infrastructure as code tools (Terraform, CloudFormation). About InDev InDev is a trailblazing force transforming IT applications for the federal government sector. We empower agencies with cutting edge solutions that drive innovation, efficiency, and progress. Our culture thrives on collaboration, creativity, and continuous learning, enabling a meaningful impact on national scale. Why InDev Innovative Environment - Ideas are heard and encouraged. Meaningful Impact - Projects directly benefit federal agencies. Dynamic Collaboration - Diverse experts pushing boundaries. Agile Mindset - Flexibility and rapid growth. Learning Culture - Ongoing development opportunities. Cutting edge Tech - Latest tools in data integration. Benefits Medical insurance Vision insurance 401(k) Referrals increase your chances of interviewing at InDev by 2x. Seniority Level Mid Senior level Employment Type Full time Job Function Consulting Industries IT Services and IT Consulting
Data Architect
Tla Llc Washington, Washington DC
TLA is seeking an experienced and visionary Data Architect to design, optimize, and oversee our organization's enterprise data management framework. In this crucial role, you will define the blueprint for how data is collected, stored, integrated, and consumed across various platforms to support data driven decision making and drive business objectives. You will collaborate closely with cross functional teams, including data engineers, analysts, and business leaders, to ensure our data infrastructure is scalable, secure, compliant, and aligned with long term strategic goals. Key Responsibilities Design and Strategy: Develop and maintain the enterprise data architecture, defining the overall data strategy, principles, standards, and guidelines Data Modeling & Database Design: Create conceptual, logical, and physical data models for database structures, data warehouses, and data lakes using industry standard tools System Integration: Design and implement solutions to integrate data from disparate internal and external sources, ensuring seamless data flow and accessibility Data Governance & Security: Establish and enforce data governance frameworks, quality standards, and security measures (e.g., encryption, access controls) to ensure data integrity, privacy, and compliance with regulations (GDPR, HIPAA, CCPA, etc.) Performance Optimization: Monitor and optimize data systems, queries, and ETL/ELT processes to ensure high performance, scalability, and cost efficiency Technology Evaluation: Evaluate and recommend new database technologies, cloud platforms (AWS, Azure, GCP), and tools to continuously enhance our data capabilities Collaboration and Leadership: Provide technical leadership and guidance to development and data engineering teams, and communicate complex data concepts to non technical stakeholders effectively Documentation: Create and maintain comprehensive documentation of data architectures, data flows, and technical specifications Requirements Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred) Experience: 5+ years of proven experience in data architecture, data modeling, and database management, with a track record of designing and implementing large scale data solutions Technical Skills: Deep expertise in relational (SQL Server, Oracle, PostgreSQL, etc.) and NoSQL databases (MongoDB, Cassandra, etc.) Proficiency in programming languages such as Python, Java, or Scala Strong experience with ETL/ELT processes and tools (Apache Spark, Airflow, Informatica, Talend, Azure Data Factory, etc.) Familiarity with big data technologies (Hadoop, Spark, Kafka) and cloud platforms (AWS, Azure, or Google Cloud) Expertise in data modeling techniques (dimensional modeling, 3NF) and data modeling tools (Erwin, Visio, etc.) Soft Skills: Exceptional analytical and problem solving skills Strong leadership, communication, and interpersonal skills to collaborate across teams and influence change Detail oriented with a commitment to data quality and accuracy Preferred Certifications Certified Data Management Professional (CDMP) from DAMA International IBM Certified Data Architect - Big Data Cloud Platform Certifications: Microsoft Certified: Azure Data Engineer Associate / Azure Solutions Architect AWS Certified Data Analytics - Specialty / Solutions Architect - Professional Google Cloud Professional Data Engineer / Architect TOGAF 9 Certification (for Enterprise Architecture focus) Benefits Competitive salary and performance bonuses Medical, dental, and vision coverage Paid time off and federal holidays 401(k) with company match Education and certification reimbursement Training and professional development opportunities Employee referral bonuses and team events TLA is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
04/02/2026
Full time
TLA is seeking an experienced and visionary Data Architect to design, optimize, and oversee our organization's enterprise data management framework. In this crucial role, you will define the blueprint for how data is collected, stored, integrated, and consumed across various platforms to support data driven decision making and drive business objectives. You will collaborate closely with cross functional teams, including data engineers, analysts, and business leaders, to ensure our data infrastructure is scalable, secure, compliant, and aligned with long term strategic goals. Key Responsibilities Design and Strategy: Develop and maintain the enterprise data architecture, defining the overall data strategy, principles, standards, and guidelines Data Modeling & Database Design: Create conceptual, logical, and physical data models for database structures, data warehouses, and data lakes using industry standard tools System Integration: Design and implement solutions to integrate data from disparate internal and external sources, ensuring seamless data flow and accessibility Data Governance & Security: Establish and enforce data governance frameworks, quality standards, and security measures (e.g., encryption, access controls) to ensure data integrity, privacy, and compliance with regulations (GDPR, HIPAA, CCPA, etc.) Performance Optimization: Monitor and optimize data systems, queries, and ETL/ELT processes to ensure high performance, scalability, and cost efficiency Technology Evaluation: Evaluate and recommend new database technologies, cloud platforms (AWS, Azure, GCP), and tools to continuously enhance our data capabilities Collaboration and Leadership: Provide technical leadership and guidance to development and data engineering teams, and communicate complex data concepts to non technical stakeholders effectively Documentation: Create and maintain comprehensive documentation of data architectures, data flows, and technical specifications Requirements Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred) Experience: 5+ years of proven experience in data architecture, data modeling, and database management, with a track record of designing and implementing large scale data solutions Technical Skills: Deep expertise in relational (SQL Server, Oracle, PostgreSQL, etc.) and NoSQL databases (MongoDB, Cassandra, etc.) Proficiency in programming languages such as Python, Java, or Scala Strong experience with ETL/ELT processes and tools (Apache Spark, Airflow, Informatica, Talend, Azure Data Factory, etc.) Familiarity with big data technologies (Hadoop, Spark, Kafka) and cloud platforms (AWS, Azure, or Google Cloud) Expertise in data modeling techniques (dimensional modeling, 3NF) and data modeling tools (Erwin, Visio, etc.) Soft Skills: Exceptional analytical and problem solving skills Strong leadership, communication, and interpersonal skills to collaborate across teams and influence change Detail oriented with a commitment to data quality and accuracy Preferred Certifications Certified Data Management Professional (CDMP) from DAMA International IBM Certified Data Architect - Big Data Cloud Platform Certifications: Microsoft Certified: Azure Data Engineer Associate / Azure Solutions Architect AWS Certified Data Analytics - Specialty / Solutions Architect - Professional Google Cloud Professional Data Engineer / Architect TOGAF 9 Certification (for Enterprise Architecture focus) Benefits Competitive salary and performance bonuses Medical, dental, and vision coverage Paid time off and federal holidays 401(k) with company match Education and certification reimbursement Training and professional development opportunities Employee referral bonuses and team events TLA is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Database Engineer
Knack Solutions Boston, Massachusetts
Work Authorization: All Work Authorizations Location: Hybrid - 3 times/month onsite; Any of the offices in: TX Westlake NH Merrimack We areseeking a Senior Database Engineer to assist in implementing software enhancements and providing technical leadership for the team primarily from a backend database (Oracle) focus. This role is a full-stack position which will allow the successful candidate to leverage their experience in designing and implementing Oracle-centered database applications in an Amazon Web Services (or similar) cloud computing environment. The successful candidate will bring a highly engaged inquisitive and consulting approach, outstanding application development skills and instincts along with a passion for delivering innovative products and services to help improve the experience of our business users through your contributions to the teams delivery goals. The Expertise and Skills You Bring 5+ years of experience in database design, development, and performance optimization as a Senior Database Engineer, with at least 3 years experience working with sophisticated IT projects/initiatives in an Agile methodology framework BS or above in Computer Science or related field Strong experience in SQL and PL/SQL. In-depth knowledge of Oracle databases, RAC, Performance & Tuning and SQL Tuning Expertise in Database Design ETL strategies, HA and DR strategy options to maintain RPO and RTO targets Build, Deliver, Configure, and maintain Oracle in a Cloud Infrastructure like AWS Experience crafting, building, and deploying applications in a DevOps environment utilizing CI/CD tools. Experience in Database Performance Tuning and Production Support Experience with Git/Bitbucket Server (Stash), Jenkins, and uDeploy are a plus Knowledge and/or awareness of web/application development technologies that will integrate with the back-end database such as Java/Spring MVC, Spring Core, Spring Boot, Angular, Node JS Outstanding problem-solving and debugging skills. Optimally work in a fast paced, dynamic environment to help the Agile team achieve their goals The Value You Deliver You will work closely with team/squad front-end and middle-tier developers, systems analysts, the squad lead and other team members You will participate in architecture, technical design, and product implementation discussions.
04/02/2026
Full time
Work Authorization: All Work Authorizations Location: Hybrid - 3 times/month onsite; Any of the offices in: TX Westlake NH Merrimack We areseeking a Senior Database Engineer to assist in implementing software enhancements and providing technical leadership for the team primarily from a backend database (Oracle) focus. This role is a full-stack position which will allow the successful candidate to leverage their experience in designing and implementing Oracle-centered database applications in an Amazon Web Services (or similar) cloud computing environment. The successful candidate will bring a highly engaged inquisitive and consulting approach, outstanding application development skills and instincts along with a passion for delivering innovative products and services to help improve the experience of our business users through your contributions to the teams delivery goals. The Expertise and Skills You Bring 5+ years of experience in database design, development, and performance optimization as a Senior Database Engineer, with at least 3 years experience working with sophisticated IT projects/initiatives in an Agile methodology framework BS or above in Computer Science or related field Strong experience in SQL and PL/SQL. In-depth knowledge of Oracle databases, RAC, Performance & Tuning and SQL Tuning Expertise in Database Design ETL strategies, HA and DR strategy options to maintain RPO and RTO targets Build, Deliver, Configure, and maintain Oracle in a Cloud Infrastructure like AWS Experience crafting, building, and deploying applications in a DevOps environment utilizing CI/CD tools. Experience in Database Performance Tuning and Production Support Experience with Git/Bitbucket Server (Stash), Jenkins, and uDeploy are a plus Knowledge and/or awareness of web/application development technologies that will integrate with the back-end database such as Java/Spring MVC, Spring Core, Spring Boot, Angular, Node JS Outstanding problem-solving and debugging skills. Optimally work in a fast paced, dynamic environment to help the Agile team achieve their goals The Value You Deliver You will work closely with team/squad front-end and middle-tier developers, systems analysts, the squad lead and other team members You will participate in architecture, technical design, and product implementation discussions.
Full-Stack Engineer
FORE Enterprise San Francisco, California
Join to apply for the Full-Stack Engineer role at FORE Enterprise About Us At FORE, we serve as a catalyst for AI adoption. We build custom AI solutions for companies in Tech, Healthcare, and Retail, expanding their utilization of untapped datasets to solve imperative business challenges in workforce and operations. All our work is developed in close collaboration with our team of leading professors and PhDs from Stanford, Wharton, and Kellogg, helping us apply the most cutting edge methodologies to our solutions. You'll have the opportunity to grow with FORE while implementing impactful tools for our clients. FORE is institutionally backed and operates out of Los Angeles and the San Francisco Bay Area. We are excited to bring on someone who shares our passion for exploring new technologies, collaborating in fast-paced teams, and evolving with the ambitions of FORE. Responsibilities Backend Development: Design, implement, and optimize backend systems at scale. Infrastructure & Deployment: Set up servers, cloud resources, and projects from scratch, ensuring scalability and cost efficiency. Production Reliability: Monitor and respond to production issues, proactively improving system resilience. Optimization & Performance Tuning: Reduce cloud and compute costs by optimizing resources. Technical Flexibility: Adapt to different project needs, integrating new technologies as required. Collaboration: Work closely with data engineers, analysts, and other stakeholders to ensure robust backend solutions. Required Qualifications 2-5 years of relevant experience. Bachelor's degree in Computer Science or a related field. Experience working with major cloud platforms and data pipeline best practices, GCP preferred. Proficiency in Python and its data-related libraries (Pandas, NumPy, SciPy). Familiarity with the use of NLP to set up experiments, however deep understanding of how these models work is not required. Experience with version control using Git. Strong attention to processing integrity and accuracy. Excellent communication skills. Effective problem-solving abilities using best practices in product testing. Demonstrated ability to work independently and collaboratively. High attention to detail, particularly with data security best practices. Compensation And Benefits Salary range: $80,000 - $125,000, based on qualifications. Potential to earn Company Equity. In-Person location in San Francisco Bay Area Travel expenses to company workshops in Los Angeles covered for those within a certain distance. Application Process We are looking for a talented Full Stack Engineer who is ready to join our team immediately and build cutting-edge AI solutions. If this sounds like you, we encourage you to apply! Upon submission of your application, we will review it and invite you to our first Technical Screening if appropriate. The selection process includes a technical assessment before a final interview. Seniority Level Mid-Senior level Employment Type Full-time Job Function Engineering and Information Technology Industries Data Infrastructure and Analytics Referrals increase your chances of interviewing at FORE Enterprise by 2x
04/02/2026
Full time
Join to apply for the Full-Stack Engineer role at FORE Enterprise About Us At FORE, we serve as a catalyst for AI adoption. We build custom AI solutions for companies in Tech, Healthcare, and Retail, expanding their utilization of untapped datasets to solve imperative business challenges in workforce and operations. All our work is developed in close collaboration with our team of leading professors and PhDs from Stanford, Wharton, and Kellogg, helping us apply the most cutting edge methodologies to our solutions. You'll have the opportunity to grow with FORE while implementing impactful tools for our clients. FORE is institutionally backed and operates out of Los Angeles and the San Francisco Bay Area. We are excited to bring on someone who shares our passion for exploring new technologies, collaborating in fast-paced teams, and evolving with the ambitions of FORE. Responsibilities Backend Development: Design, implement, and optimize backend systems at scale. Infrastructure & Deployment: Set up servers, cloud resources, and projects from scratch, ensuring scalability and cost efficiency. Production Reliability: Monitor and respond to production issues, proactively improving system resilience. Optimization & Performance Tuning: Reduce cloud and compute costs by optimizing resources. Technical Flexibility: Adapt to different project needs, integrating new technologies as required. Collaboration: Work closely with data engineers, analysts, and other stakeholders to ensure robust backend solutions. Required Qualifications 2-5 years of relevant experience. Bachelor's degree in Computer Science or a related field. Experience working with major cloud platforms and data pipeline best practices, GCP preferred. Proficiency in Python and its data-related libraries (Pandas, NumPy, SciPy). Familiarity with the use of NLP to set up experiments, however deep understanding of how these models work is not required. Experience with version control using Git. Strong attention to processing integrity and accuracy. Excellent communication skills. Effective problem-solving abilities using best practices in product testing. Demonstrated ability to work independently and collaboratively. High attention to detail, particularly with data security best practices. Compensation And Benefits Salary range: $80,000 - $125,000, based on qualifications. Potential to earn Company Equity. In-Person location in San Francisco Bay Area Travel expenses to company workshops in Los Angeles covered for those within a certain distance. Application Process We are looking for a talented Full Stack Engineer who is ready to join our team immediately and build cutting-edge AI solutions. If this sounds like you, we encourage you to apply! Upon submission of your application, we will review it and invite you to our first Technical Screening if appropriate. The selection process includes a technical assessment before a final interview. Seniority Level Mid-Senior level Employment Type Full-time Job Function Engineering and Information Technology Industries Data Infrastructure and Analytics Referrals increase your chances of interviewing at FORE Enterprise by 2x
Thrive
Solutions Architect
Thrive Chicago, Illinois
This is an exciting opportunity to join one of the largest global investment management firms. The company is currently on a digital transformation journey and require a talented individual to take responsibility for a number of end-to-end technology solutions to deliver strategic business outcomes. As a Solution Architect you will be joining a motivated team of professionals working to architect solutions for entire breath of the firm, including Portfolio Managers, Analysts, Quants, Marketing, Compliance and Operations. You will gain exposure to a variety of partners at all levels, from Senior Technology leaders to Senior Business partners. The candidate will be required to put forward roadmaps and designs for an all-encompassing vision for target state technology solutions for the initiatives, and work with several engineering teams spanning multiple technologies to ensure its implementation. The candidate must be able to identify and resolve issues that are creating inefficiencies or hindering progress proactively. Responsibilities: Design Ownership Producing and owning the end-to-end design of the solution spanning multiple software components (evidencing at all points how the design answers the requirements - clear traceability) Working with engineering teams to ensure detailed component-level design responds to the end-to-end design Working with the Senior Architects to ensure that data and functional architectures adhere to the high-level architecture principles and support target state vision for the enterprise Working with the IT Infrastructure implementation team to make sure that planned infrastructure adequately supports the software components of the solution Requirements Working closely with Business stakeholders, Product Managers/Owners and Business Analysts to help translate desired business outcomes into robust system requirements, both functional and non-functional Development & Testing: Facilitate and participate in detailed design reviews and ensure that all components of the solution are aligned to the target state vision Working with the testing team to support the definition and implementation of the testing strategy for the initiative Software Delivery Working with component developers to elicit, validate and refine estimates for developing the software components Planning and coordination of deployment activities across multiple technology platforms Overall accountability for delivering technology change is shared with IT project managers Qualifications: 7-10 years' experience in Finance - Investment Management sector. Substantial experience in software/application development with progressively increasing responsibilities and long-term engagements with employers Experience working on investment management front office systems including portfolio management systems, OMS & trading platforms Understanding of IBOR & ABOR fundamentals Experience of the Charles River (CRIMS) product and interfaces Track record of designing and delivering solution architecture for data-intensive initiatives spanning multiple technologies, delivered over the course of 2-3 years, and budgeted above $5m Experience of large transformational projects with multi-year system migration planning Experience implementing and integrating 3rd party packages as part of technology solutions Experience with Agile delivery methodologies; working knowledge of the SAFe framework would be a plus Practical understanding and experience of Continuous Integration (CI) and Continuous Delivery (CD) Specialist knowledge/skills: Excellent understanding and practical experience of defining, designing and implementing Microservices in an enterprise environment Excellent understanding and practical experience of cloud technologies, including PaaS, container platforms (Docker and Kubernetes), Serverless, etc. Experience with Red Hat Openshift and AWS of significant benefit Knowledge of enterprise messaging technologies with experience of Kafka Knowledge of UX/UI design and technologies In addition, it would be a plus to have exposure to: Big Data technology stacks, such as native AWS and/or Cloudera CDH/CDP Data management and data quality tools Competence/Characteristics: Visual thinker able to communicate effectively with diagrams Good facilitation skills, ability to broker an agreement on a contentious issue Proactive, 'can learn'/'can do' attitude Team & business focused Experience level: Mid-senior Experience required: 10 Years Job function: Information Technology Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders
04/02/2026
Full time
This is an exciting opportunity to join one of the largest global investment management firms. The company is currently on a digital transformation journey and require a talented individual to take responsibility for a number of end-to-end technology solutions to deliver strategic business outcomes. As a Solution Architect you will be joining a motivated team of professionals working to architect solutions for entire breath of the firm, including Portfolio Managers, Analysts, Quants, Marketing, Compliance and Operations. You will gain exposure to a variety of partners at all levels, from Senior Technology leaders to Senior Business partners. The candidate will be required to put forward roadmaps and designs for an all-encompassing vision for target state technology solutions for the initiatives, and work with several engineering teams spanning multiple technologies to ensure its implementation. The candidate must be able to identify and resolve issues that are creating inefficiencies or hindering progress proactively. Responsibilities: Design Ownership Producing and owning the end-to-end design of the solution spanning multiple software components (evidencing at all points how the design answers the requirements - clear traceability) Working with engineering teams to ensure detailed component-level design responds to the end-to-end design Working with the Senior Architects to ensure that data and functional architectures adhere to the high-level architecture principles and support target state vision for the enterprise Working with the IT Infrastructure implementation team to make sure that planned infrastructure adequately supports the software components of the solution Requirements Working closely with Business stakeholders, Product Managers/Owners and Business Analysts to help translate desired business outcomes into robust system requirements, both functional and non-functional Development & Testing: Facilitate and participate in detailed design reviews and ensure that all components of the solution are aligned to the target state vision Working with the testing team to support the definition and implementation of the testing strategy for the initiative Software Delivery Working with component developers to elicit, validate and refine estimates for developing the software components Planning and coordination of deployment activities across multiple technology platforms Overall accountability for delivering technology change is shared with IT project managers Qualifications: 7-10 years' experience in Finance - Investment Management sector. Substantial experience in software/application development with progressively increasing responsibilities and long-term engagements with employers Experience working on investment management front office systems including portfolio management systems, OMS & trading platforms Understanding of IBOR & ABOR fundamentals Experience of the Charles River (CRIMS) product and interfaces Track record of designing and delivering solution architecture for data-intensive initiatives spanning multiple technologies, delivered over the course of 2-3 years, and budgeted above $5m Experience of large transformational projects with multi-year system migration planning Experience implementing and integrating 3rd party packages as part of technology solutions Experience with Agile delivery methodologies; working knowledge of the SAFe framework would be a plus Practical understanding and experience of Continuous Integration (CI) and Continuous Delivery (CD) Specialist knowledge/skills: Excellent understanding and practical experience of defining, designing and implementing Microservices in an enterprise environment Excellent understanding and practical experience of cloud technologies, including PaaS, container platforms (Docker and Kubernetes), Serverless, etc. Experience with Red Hat Openshift and AWS of significant benefit Knowledge of enterprise messaging technologies with experience of Kafka Knowledge of UX/UI design and technologies In addition, it would be a plus to have exposure to: Big Data technology stacks, such as native AWS and/or Cloudera CDH/CDP Data management and data quality tools Competence/Characteristics: Visual thinker able to communicate effectively with diagrams Good facilitation skills, ability to broker an agreement on a contentious issue Proactive, 'can learn'/'can do' attitude Team & business focused Experience level: Mid-senior Experience required: 10 Years Job function: Information Technology Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders
Database Architect
Neotech Global
Required Skills & Qualifications Technical Expertise: Strong experience in Oracle 12c/19c and SQL Server 2016/2019 architecture. Proficiency in data modeling, PL/SQL, T-SQL, and performance tuning. Knowledge of ETL processes, data warehousing, and cloud databases (Azure SQL, Oracle Cloud). Additional Skills: Familiarity with enterprise architecture frameworks. Strong understanding of high availability solutions (Oracle RAC, AlwaysOn Availability Groups). Excellent analytical and problem-solving skills. Experience: 10+ years of experience in database design and architecture. Develop logical and physical data models for complex applications. Design schemas, tables, indexes, and relationships for optimal performance. Define data governance policies, standards, and best practices. Create database architecture roadmap aligned with business goals. Evaluate and recommend database technologies (Oracle RAC, SQL Server AlwaysOn, cloud solutions). Plan for high availability, scalability, and disaster recovery. Performance & Optimization: Design for query efficiency, indexing strategies, and storage optimization. Collaborate with DBAs and developers for performance tuning. Integration & Security: Define data integration strategies across systems and platforms. Ensure compliance with security standards and regulatory requirements. Work closely with application architects, business analysts, and DBAs. Provide technical guidance and mentorship to development teams.
04/02/2026
Full time
Required Skills & Qualifications Technical Expertise: Strong experience in Oracle 12c/19c and SQL Server 2016/2019 architecture. Proficiency in data modeling, PL/SQL, T-SQL, and performance tuning. Knowledge of ETL processes, data warehousing, and cloud databases (Azure SQL, Oracle Cloud). Additional Skills: Familiarity with enterprise architecture frameworks. Strong understanding of high availability solutions (Oracle RAC, AlwaysOn Availability Groups). Excellent analytical and problem-solving skills. Experience: 10+ years of experience in database design and architecture. Develop logical and physical data models for complex applications. Design schemas, tables, indexes, and relationships for optimal performance. Define data governance policies, standards, and best practices. Create database architecture roadmap aligned with business goals. Evaluate and recommend database technologies (Oracle RAC, SQL Server AlwaysOn, cloud solutions). Plan for high availability, scalability, and disaster recovery. Performance & Optimization: Design for query efficiency, indexing strategies, and storage optimization. Collaborate with DBAs and developers for performance tuning. Integration & Security: Define data integration strategies across systems and platforms. Ensure compliance with security standards and regulatory requirements. Work closely with application architects, business analysts, and DBAs. Provide technical guidance and mentorship to development teams.
Maximo Senior Application Developer
ASRC Federal Holding Company Washington, Washington DC
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal Agile Decision Sciences, LLCis seeking a MAXIMO Senior Application Developer with an Active DoD Secret clearance OR can obtain and maintain one to support our customer at the Pentagon (Washington, DC). Position Overview The Maximo Senior Application Developer is responsible for the design, development, customization, and support of IBM Maximo (v7.6 and MAS 9.x) applications. This role ensures that the Maximo platform effectively supports enterprise asset management (EAM), work management, supply chain, and related business processes. The Senior developer collaborates closely with business stakeholders, architects, system administrators, and project managers to deliver scalable, secure, and compliant Maximo solutions aligned with organizational goals. Key Responsibilities Application Development & Customization Design, develop, and maintain Maximo applications, workflows, automation scripts, escalations, and BIRT reports. Customize Maximo objects, domains, application designer screens, and integration points to meet business requirements. Implement configurations for security groups, role based access control, and segregation of duties. Extend Maximo capabilities using Java, Python based automation scripting, MIF (Maximo Integration Framework), and REST/SOAP APIs. System Integration Develop and support integrations between Maximo and external systems (e.g., ERP, GIS, IoT, SCADA, AWS cloud services, Cognos Analytics). Leverage Maximo Integration Framework (MIF) for inbound/outbound data exchanges. Ensure compliance with DoD/FedRAMP/NIST integration and security standards when working in cloud environments (GovCloud, IL4/IL5). Cloud & Upgrades Support migration, installation, and configuration of Maximo Application Suite (MAS 9.x) on AWS Cloud / Red Hat Open Shift environments or DOD Stratus cloud. Participate in system upgrades, patch cycles, and testing for new IBM MAS releases. Implement performance tuning, troubleshooting, and disaster recovery strategies. Governance, Risk, and Compliance Apply NIST , FIPS 199, and FedRAMP standards in Maximo system development. Contribute to Risk Management Framework (RMF) documentation including SSP, IATT/ATO packages. Ensure that all customizations and integrations adhere to cybersecurity and regulatory compliance guidelines. Collaboration & Leadership Work closely with functional analysts, project managers, and business users to gather and validate requirements. Provide technical leadership and mentoring to junior Maximo developers and support staff. Act as a subject matter expert (SME) for Maximo, advising leadership on best practices, roadmaps, and emerging technologies. Operations & Support Provide Tier 3 support for Maximo issues and troubleshoot system problems. Monitor system performance, logs, and integrations, resolving errors proactively. Create technical documentation, SOPs, and knowledge transfer materials for administrators and end users. Required Skills & Qualifications Minimum Education: BS Degree in Computer Science or Engineering or Information Technology Field 5+ years of experience Active DoD SECRET Security Clearance or the ability to obtain and maintain the required security clearance or other authorization(s) within the necessary timeframe required by applicable contract. Must meet clearance qualifications, U.S. Citizenship is required. Technical Skills IBM Maximo expertise: v7.6, MAS 8x Or MAS 9.x (Manage, Monitor, Health, Predict). Programming & Scripting: Java, Python, SQL, Automation Scripting. Integration: Maximo Integration Framework (MIF), REST/SOAP APIs, JSON/XML, MQ/JMS. Reporting: BIRT, Cognos Analytics. Database: Oracle, DB2, SQL Server, PostgreSQL (design, tuning, stored procedures). Cloud/Containerization: AWS GovCloud, Red Hat OpenShift, Kubernetes, Docker. Security & Compliance: LDAP/AD integration, SSL/TLS, NIST , FedRAMP, RMF. Tools: Eclipse, Git, Jenkins, JIRA, ServiceNow. Professional Skills Strong analytical and problem solving ability with attention to detail. Excellent written and verbal communication skills, including technical documentation. Ability to work in agile/scrum environments and manage multiple priorities. Experience in leading development teams and mentoring junior staff. Preferred Experience 8+ years of IBM Maximo development and administration experience. Experience with DoD, Federal, or regulated industry environments. Knowledge of Facilities Management, Asset Management, or Utilities business processes. IBM Maximo Certification (Deployment Professional, Implementation Professional). Project Management Professional (PMP), AWS, Red Hat Certified Systems Administrator (RHCSA), Kubernetes Administrator, Professional Scrum Master or ITIL certificates are a PLUS. Required Certificate CompTIA Security+ Certification We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Job Details Job FamilyInformation Technology Job FunctionSoftware Engineering Pay TypeSalary Hiring Min Rate109,000 USD Hiring Max Rate170,000 USD
04/02/2026
Full time
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal Agile Decision Sciences, LLCis seeking a MAXIMO Senior Application Developer with an Active DoD Secret clearance OR can obtain and maintain one to support our customer at the Pentagon (Washington, DC). Position Overview The Maximo Senior Application Developer is responsible for the design, development, customization, and support of IBM Maximo (v7.6 and MAS 9.x) applications. This role ensures that the Maximo platform effectively supports enterprise asset management (EAM), work management, supply chain, and related business processes. The Senior developer collaborates closely with business stakeholders, architects, system administrators, and project managers to deliver scalable, secure, and compliant Maximo solutions aligned with organizational goals. Key Responsibilities Application Development & Customization Design, develop, and maintain Maximo applications, workflows, automation scripts, escalations, and BIRT reports. Customize Maximo objects, domains, application designer screens, and integration points to meet business requirements. Implement configurations for security groups, role based access control, and segregation of duties. Extend Maximo capabilities using Java, Python based automation scripting, MIF (Maximo Integration Framework), and REST/SOAP APIs. System Integration Develop and support integrations between Maximo and external systems (e.g., ERP, GIS, IoT, SCADA, AWS cloud services, Cognos Analytics). Leverage Maximo Integration Framework (MIF) for inbound/outbound data exchanges. Ensure compliance with DoD/FedRAMP/NIST integration and security standards when working in cloud environments (GovCloud, IL4/IL5). Cloud & Upgrades Support migration, installation, and configuration of Maximo Application Suite (MAS 9.x) on AWS Cloud / Red Hat Open Shift environments or DOD Stratus cloud. Participate in system upgrades, patch cycles, and testing for new IBM MAS releases. Implement performance tuning, troubleshooting, and disaster recovery strategies. Governance, Risk, and Compliance Apply NIST , FIPS 199, and FedRAMP standards in Maximo system development. Contribute to Risk Management Framework (RMF) documentation including SSP, IATT/ATO packages. Ensure that all customizations and integrations adhere to cybersecurity and regulatory compliance guidelines. Collaboration & Leadership Work closely with functional analysts, project managers, and business users to gather and validate requirements. Provide technical leadership and mentoring to junior Maximo developers and support staff. Act as a subject matter expert (SME) for Maximo, advising leadership on best practices, roadmaps, and emerging technologies. Operations & Support Provide Tier 3 support for Maximo issues and troubleshoot system problems. Monitor system performance, logs, and integrations, resolving errors proactively. Create technical documentation, SOPs, and knowledge transfer materials for administrators and end users. Required Skills & Qualifications Minimum Education: BS Degree in Computer Science or Engineering or Information Technology Field 5+ years of experience Active DoD SECRET Security Clearance or the ability to obtain and maintain the required security clearance or other authorization(s) within the necessary timeframe required by applicable contract. Must meet clearance qualifications, U.S. Citizenship is required. Technical Skills IBM Maximo expertise: v7.6, MAS 8x Or MAS 9.x (Manage, Monitor, Health, Predict). Programming & Scripting: Java, Python, SQL, Automation Scripting. Integration: Maximo Integration Framework (MIF), REST/SOAP APIs, JSON/XML, MQ/JMS. Reporting: BIRT, Cognos Analytics. Database: Oracle, DB2, SQL Server, PostgreSQL (design, tuning, stored procedures). Cloud/Containerization: AWS GovCloud, Red Hat OpenShift, Kubernetes, Docker. Security & Compliance: LDAP/AD integration, SSL/TLS, NIST , FedRAMP, RMF. Tools: Eclipse, Git, Jenkins, JIRA, ServiceNow. Professional Skills Strong analytical and problem solving ability with attention to detail. Excellent written and verbal communication skills, including technical documentation. Ability to work in agile/scrum environments and manage multiple priorities. Experience in leading development teams and mentoring junior staff. Preferred Experience 8+ years of IBM Maximo development and administration experience. Experience with DoD, Federal, or regulated industry environments. Knowledge of Facilities Management, Asset Management, or Utilities business processes. IBM Maximo Certification (Deployment Professional, Implementation Professional). Project Management Professional (PMP), AWS, Red Hat Certified Systems Administrator (RHCSA), Kubernetes Administrator, Professional Scrum Master or ITIL certificates are a PLUS. Required Certificate CompTIA Security+ Certification We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Job Details Job FamilyInformation Technology Job FunctionSoftware Engineering Pay TypeSalary Hiring Min Rate109,000 USD Hiring Max Rate170,000 USD
Senior Software Engineer
Omnitracs Washington, Washington DC
Overview Senior Software Engineer We are looking for a Senior Software Engineer - C#, .NET. The Senior Software Engineer will implement and maintain code to support our driver monitoring systems. The role will involve engaging with Business Analysts, Software Developers, and Software Quality Assurance Analysts to understand system requirements, deliver high-quality software following Solera's development standards and best practices, and collaborate with team members for software design and code reviews. Tasks may include work with legacy client systems as well as contributions to the design and implementation of microservices and web applications. This is a full-time in-office role. We are located in Westlake, TX just off of highway 114. What You'll Do New Product Development: Work with team to write new software that conforms to Solera's business needs and best practices. Collaborate with the Product and Development teams to ensure proper application design and implementation. Participate in SCRUM, code reviews, and other team meetings. Analyze system specifications and translate system requirements to manageable and measurable tasks. Maintenance/Bug Fixes: Modify existing software to fix bugs while being mindful of performance impacts. Work with team to address performance improvements and refactor accordingly. Diagnose and troubleshoot problems. Analyze and maintain current applications and processes. Mentor and coach junior developers. What You'll BringRequired Bachelor's degree in Computer Science, Information Systems, or equivalent 4-6 years of software development experience 3-5 years of C# experience in .NET Framework or .NET Core Knowledge of version control TFS or Git 2-4 years relational databases experience, SQL Server Ability to understand complex infrastructure environment Fluent in English both written and verbal Located within commuting distance of our Westlake office Nice To Have Prior work experience in and understanding of Agile Development Experience with testing framework like NUnit, xUnit or equivalent API (REST, SOAP) Advanced parsing of various data exchange formats XML, JSON, fixed width, delimited, etc. .NET front end experience in technologies such as .NET Web Forms, Razor Pages Experience with JavaScript, jQuery, etc. Architecture patterns like MVC or MVVM Experience with Test Driven Development Experience with Mocking Frameworks like MOQ or Rhino It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Equal Opportunity Employer SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
04/02/2026
Full time
Overview Senior Software Engineer We are looking for a Senior Software Engineer - C#, .NET. The Senior Software Engineer will implement and maintain code to support our driver monitoring systems. The role will involve engaging with Business Analysts, Software Developers, and Software Quality Assurance Analysts to understand system requirements, deliver high-quality software following Solera's development standards and best practices, and collaborate with team members for software design and code reviews. Tasks may include work with legacy client systems as well as contributions to the design and implementation of microservices and web applications. This is a full-time in-office role. We are located in Westlake, TX just off of highway 114. What You'll Do New Product Development: Work with team to write new software that conforms to Solera's business needs and best practices. Collaborate with the Product and Development teams to ensure proper application design and implementation. Participate in SCRUM, code reviews, and other team meetings. Analyze system specifications and translate system requirements to manageable and measurable tasks. Maintenance/Bug Fixes: Modify existing software to fix bugs while being mindful of performance impacts. Work with team to address performance improvements and refactor accordingly. Diagnose and troubleshoot problems. Analyze and maintain current applications and processes. Mentor and coach junior developers. What You'll BringRequired Bachelor's degree in Computer Science, Information Systems, or equivalent 4-6 years of software development experience 3-5 years of C# experience in .NET Framework or .NET Core Knowledge of version control TFS or Git 2-4 years relational databases experience, SQL Server Ability to understand complex infrastructure environment Fluent in English both written and verbal Located within commuting distance of our Westlake office Nice To Have Prior work experience in and understanding of Agile Development Experience with testing framework like NUnit, xUnit or equivalent API (REST, SOAP) Advanced parsing of various data exchange formats XML, JSON, fixed width, delimited, etc. .NET front end experience in technologies such as .NET Web Forms, Razor Pages Experience with JavaScript, jQuery, etc. Architecture patterns like MVC or MVVM Experience with Test Driven Development Experience with Mocking Frameworks like MOQ or Rhino It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Equal Opportunity Employer SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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