Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. The Workflow Optimization Consultant is responsible for driving operational efficiency across the Digital Workplace organization and supporting process optimization needs across the broader enterprise. This role's primary focus is to partner with Digital Workplace leaders to analyze, redesign, and modernize workflows-embedding an AI first mindset and identifying where AI and automation can meaningfully improve performance. As a secondary focus, this role also partners with any business unit seeking to optimize processes using Modern Work tools such as Microsoft Copilot, Copilot Studio, and the Power Platform. This is a consultative role-not a developer role. The analyst does not build AI copilots or automations. Instead, they identify opportunities, redesign workflows for AI enablement, and support the adoption of intelligent, simplified operational processes. The ideal candidate is a strategic thinker with deep process expertise, strong analytical skills, and the ability to use AI tools within their own work to accelerate analysis, documentation, and insights. Responsibilities Use AI tools-including Microsoft Copilot-to accelerate the analysis, documentation, and visualization of current state processes. Design simplified future state workflows that integrate AI assisted steps, digital enablement, and automation potential. Secondary Focus: Partner with Business Units Across the Enterprise Serve as a consultative resource to departments seeking to streamline their operations. Help business units identify opportunities to improve workflows using: Microsoft 365 Copilot Copilot Studio Power Automate Power Apps Power BI Translate business needs into conceptual solution outlines and value cases for teams who will implement them. Process Analysis & Documentation Document roles, handoffs, data flows, tooling dependencies, and pain points across Digital Workplace operations. Analyze ticket data, performance trends, and workflow metrics to identify high value opportunities for optimization and automation. Maintain clear, accurate, and AI enhanced process documentation. Use Lean, Six Sigma, and continuous improvement frameworks-augmented by AI insights-to redesign workflows. Ensure changes adhere to ITIL best practices and operational readiness (Cross Functional Partnership & Change Enablement). Define KPIs and success criteria for each improvement. Gather stakeholder feedback and refine recommendations based on performance data and maintain a backlog of continuous improvement and AI opportunity ideas. Requirements Experience working in a Digital Workplace, End User Computing, IT service, or enterprise operations environment. Experience supporting or enabling AI and automation initiatives (is a plus). Expertise in process mapping, workflow analysis, and journey mapping. Experience with Lean, Six Sigma, and other platforms, for continuous improvement methodologies. Functional understanding of: Microsoft 365 Copilot Copilot Studio Power Automate, Power Apps, Power BI Microsoft 365 productivity tools ServiceNow or Jira Service Management. Ability to analyze operational performance using Excel or Power BI. Excellent facilitator and communicator. Strong influencing and consultative skills. Benefits Competitive salary and performance based bonuses Comprehensive benefits package Home Office model Career development and training opportunities Flexible work arrangements (remote and/or office based) Dynamic and inclusive work culture within a globally known group Private Health Insurance Pension Plan Paid Time Off Training & Development Note: Benefits differ based on employee level About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group earned €22.5 billion in revenues in 2023.
04/02/2026
Full time
Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. The Workflow Optimization Consultant is responsible for driving operational efficiency across the Digital Workplace organization and supporting process optimization needs across the broader enterprise. This role's primary focus is to partner with Digital Workplace leaders to analyze, redesign, and modernize workflows-embedding an AI first mindset and identifying where AI and automation can meaningfully improve performance. As a secondary focus, this role also partners with any business unit seeking to optimize processes using Modern Work tools such as Microsoft Copilot, Copilot Studio, and the Power Platform. This is a consultative role-not a developer role. The analyst does not build AI copilots or automations. Instead, they identify opportunities, redesign workflows for AI enablement, and support the adoption of intelligent, simplified operational processes. The ideal candidate is a strategic thinker with deep process expertise, strong analytical skills, and the ability to use AI tools within their own work to accelerate analysis, documentation, and insights. Responsibilities Use AI tools-including Microsoft Copilot-to accelerate the analysis, documentation, and visualization of current state processes. Design simplified future state workflows that integrate AI assisted steps, digital enablement, and automation potential. Secondary Focus: Partner with Business Units Across the Enterprise Serve as a consultative resource to departments seeking to streamline their operations. Help business units identify opportunities to improve workflows using: Microsoft 365 Copilot Copilot Studio Power Automate Power Apps Power BI Translate business needs into conceptual solution outlines and value cases for teams who will implement them. Process Analysis & Documentation Document roles, handoffs, data flows, tooling dependencies, and pain points across Digital Workplace operations. Analyze ticket data, performance trends, and workflow metrics to identify high value opportunities for optimization and automation. Maintain clear, accurate, and AI enhanced process documentation. Use Lean, Six Sigma, and continuous improvement frameworks-augmented by AI insights-to redesign workflows. Ensure changes adhere to ITIL best practices and operational readiness (Cross Functional Partnership & Change Enablement). Define KPIs and success criteria for each improvement. Gather stakeholder feedback and refine recommendations based on performance data and maintain a backlog of continuous improvement and AI opportunity ideas. Requirements Experience working in a Digital Workplace, End User Computing, IT service, or enterprise operations environment. Experience supporting or enabling AI and automation initiatives (is a plus). Expertise in process mapping, workflow analysis, and journey mapping. Experience with Lean, Six Sigma, and other platforms, for continuous improvement methodologies. Functional understanding of: Microsoft 365 Copilot Copilot Studio Power Automate, Power Apps, Power BI Microsoft 365 productivity tools ServiceNow or Jira Service Management. Ability to analyze operational performance using Excel or Power BI. Excellent facilitator and communicator. Strong influencing and consultative skills. Benefits Competitive salary and performance based bonuses Comprehensive benefits package Home Office model Career development and training opportunities Flexible work arrangements (remote and/or office based) Dynamic and inclusive work culture within a globally known group Private Health Insurance Pension Plan Paid Time Off Training & Development Note: Benefits differ based on employee level About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group earned €22.5 billion in revenues in 2023.
ServiceNow Senior Consultant - IT Operations Management (ITOM) Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success Act as a workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi disciplinary team of 3 5 resources including offshore resources. Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations. Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications. ServiceNow Certified Implementation Specialist - Data Foundations. ServiceNow Certified Implementation Specialist - Discovery. ServiceNow Certified Implementation Specialist - Event Management. ServiceNow Certified Implementation Specialist - Service Mapping. 3+ years of Big 4 or equivalent consulting experience. Excellent soft skills - communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM. Performance analytics and reporting experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on going basis. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
ServiceNow Senior Consultant - IT Operations Management (ITOM) Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success Act as a workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi disciplinary team of 3 5 resources including offshore resources. Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations. Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications. ServiceNow Certified Implementation Specialist - Data Foundations. ServiceNow Certified Implementation Specialist - Discovery. ServiceNow Certified Implementation Specialist - Event Management. ServiceNow Certified Implementation Specialist - Service Mapping. 3+ years of Big 4 or equivalent consulting experience. Excellent soft skills - communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM. Performance analytics and reporting experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on going basis. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
We Are: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here () You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. An experienced ServiceNow developer. You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. You are someone that is process oriented and prefers order over chaos. You are comfortable asking for help from peers and Subject Matter Experts Strong background working with Enterprise Software companies and/or Consulting companies. The Work: Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. Manage all aspects of project delivery and solution delivery Lead and manage the implementation project team Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress Drive the continuous improvements of our implementation methodology and service offerings based on client experiences Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments Strong background working with Enterprise Software companies and/or Consulting companies Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications Minimum 5 Years' knowledge and experience working with or implementing ServiceNow Minimum 3 Years' experience in JavaScript or related application development Completed Certification - ServiceNow Certified System Administrator (CSA) Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have PMP or CSM certification Strong interpersonal skills, customer centric attitude Proven team player and team builder Strong organizational and analytical skills Familiarity with SaaS deployments and its supporting architecture A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. () Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity Statement () Accenture is an EEO and Affi (truncated) Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
04/02/2026
Full time
We Are: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here () You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. An experienced ServiceNow developer. You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. You are someone that is process oriented and prefers order over chaos. You are comfortable asking for help from peers and Subject Matter Experts Strong background working with Enterprise Software companies and/or Consulting companies. The Work: Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. Manage all aspects of project delivery and solution delivery Lead and manage the implementation project team Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress Drive the continuous improvements of our implementation methodology and service offerings based on client experiences Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments Strong background working with Enterprise Software companies and/or Consulting companies Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications Minimum 5 Years' knowledge and experience working with or implementing ServiceNow Minimum 3 Years' experience in JavaScript or related application development Completed Certification - ServiceNow Certified System Administrator (CSA) Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have PMP or CSM certification Strong interpersonal skills, customer centric attitude Proven team player and team builder Strong organizational and analytical skills Familiarity with SaaS deployments and its supporting architecture A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. () Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity Statement () Accenture is an EEO and Affi (truncated) Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. () At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You'll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You'll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You'll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams Partner closely with engineering and design on API design and developer experience Partner on platform strategy with our AI team to align REST API and MCP capabilities Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input Basic Qualifications 5+ years of product management experience in SaaS, enterprise software, or developer tools Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices Technical depth and communication skills to collaborate effectively with senior engineers Hands on experience working with third party APIs, designing RESTful APIs, and partnering on integration solution design Proven success in high velocity product teams delivering customer value through iteration and tight feedback loops Proficiency with analytics tools and a track record of data driven decision making Ability to communicate clearly with customers and internal stakeholders across product and go to market Strong customer empathy and a curiosity driven approach to learning their needs Ability to lead through influence and drive outcomes across teams Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand Preferred Qualifications Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering) Strong understanding of incident response and DevOps workflows Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ()! Where we work PagerDuty operates a hybrid work model with offices () in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country specific offerings, on our benefits site (). Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind the scenes on our careers site () on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (). PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
04/02/2026
Full time
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. () At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You'll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You'll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You'll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams Partner closely with engineering and design on API design and developer experience Partner on platform strategy with our AI team to align REST API and MCP capabilities Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input Basic Qualifications 5+ years of product management experience in SaaS, enterprise software, or developer tools Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices Technical depth and communication skills to collaborate effectively with senior engineers Hands on experience working with third party APIs, designing RESTful APIs, and partnering on integration solution design Proven success in high velocity product teams delivering customer value through iteration and tight feedback loops Proficiency with analytics tools and a track record of data driven decision making Ability to communicate clearly with customers and internal stakeholders across product and go to market Strong customer empathy and a curiosity driven approach to learning their needs Ability to lead through influence and drive outcomes across teams Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand Preferred Qualifications Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering) Strong understanding of incident response and DevOps workflows Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ()! Where we work PagerDuty operates a hybrid work model with offices () in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country specific offerings, on our benefits site (). Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind the scenes on our careers site () on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (). PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
We are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach Unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are Within the ServiceNow group, the ServiceNow Implementation Specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Minimum 3+ Years' experience with ServiceNow Implementations Minimum 3+ Years' experience of experience in JavaScript or related application development Minimum 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have Agular JS Advanced Skills with ServiceNow Development APIs Web Service Integration (API Web Services) experience LDAP Integration experience Single Sign-on configuration and administration SQL Experience Experienced and Comfortable Presenting to large Audiences Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management, PPM a Plus, Platform/Integration, Portal/UI Preferred Certifications ITIL Foundation Certified i.e., ITIL ServiceNow System Administration Certified ServiceNow Implementation Specialist Certified ServiceNow Developer Certified ATP Trainer Certified a Plus Compensation at Accenture Varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an ongoing basis and there is no fixed deadline to apply. Information on benefits is here. Role Location and Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement here. Accenture is an EEO and Affutiative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement For more information on how we process your data during the Recruiting and Hiring process, read Accenture's Recruiting and Hiring Statement.
04/02/2026
Full time
We are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach Unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are Within the ServiceNow group, the ServiceNow Implementation Specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Minimum 3+ Years' experience with ServiceNow Implementations Minimum 3+ Years' experience of experience in JavaScript or related application development Minimum 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have Agular JS Advanced Skills with ServiceNow Development APIs Web Service Integration (API Web Services) experience LDAP Integration experience Single Sign-on configuration and administration SQL Experience Experienced and Comfortable Presenting to large Audiences Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management, PPM a Plus, Platform/Integration, Portal/UI Preferred Certifications ITIL Foundation Certified i.e., ITIL ServiceNow System Administration Certified ServiceNow Implementation Specialist Certified ServiceNow Developer Certified ATP Trainer Certified a Plus Compensation at Accenture Varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an ongoing basis and there is no fixed deadline to apply. Information on benefits is here. Role Location and Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement here. Accenture is an EEO and Affutiative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement For more information on how we process your data during the Recruiting and Hiring process, read Accenture's Recruiting and Hiring Statement.
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - Enterprise Service Management (ESM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have Performance analytics and reporting experience - certifications are a plus Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - Enterprise Service Management (ESM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have Performance analytics and reporting experience - certifications are a plus Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT and Operational Technology (OT) Asset Management In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly and with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' IT/OM Asset Management process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow IT/OT Asset Management project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow IT/OT Asset Management process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's IT/OT Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow IT/OT Asset Management project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Hardware Asset Management ServiceNow Certified Implementation Specialist - Software Asset Management ServiceNow Certified Implementation Specialist - Data Foundations 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Vulnerability Response Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT and Operational Technology (OT) Asset Management In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly and with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' IT/OM Asset Management process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow IT/OT Asset Management project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow IT/OT Asset Management process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's IT/OT Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow IT/OT Asset Management project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Hardware Asset Management ServiceNow Certified Implementation Specialist - Software Asset Management ServiceNow Certified Implementation Specialist - Data Foundations 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Vulnerability Response Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Software Engineer - ServiceNow Development 1 day ago Be among the first 25 applicants HYBRID ROLES - 3 DAYS ONSITE IN SAN FRANCISCO, CA - NO EXCEPTIONS Looking for ServiceNow Developers with SPM Experience (Strategic Portfolio Management) Must be able to work ONSITE in a Hybrid Schedule - NOT Remote roles Duration: 24 Months Pay rate: $70/hr on W2 If interested, email your resume to PLEASE NOTE : Per Client Requirement - Not open to H1B, C2C, TN Visa, 1099, F1- CPT or OPT at this time REQUIRED: (MUST HAVE) 4+ years of experience as a ServiceNow Developer Experience with SPM experience (Strategic Portfolio Management) experience Seniority level Mid-Senior level Employment type Contract Job function Design, Information Technology, and Engineering Referrals increase your chances of interviewing at Motion Recruitment by 2x Sign in to set job alerts for "Software Engineer" roles. San Francisco, CA $170,000.00-$250,000. hours ago San Francisco, CA $130,000.00-$238,000.00 4 days ago San Francisco, CA $145,000.00-$230,000.00 5 days ago San Francisco, CA $150,000.00-$230,000.00 2 months ago San Francisco, CA $170,000.00-$270,000. hours ago San Francisco, CA $150,000.00-$176,000.00 1 month ago San Francisco, CA $25.00-$55.00 3 days ago San Francisco, CA $120,000.00-$190,000.00 7 months ago San Francisco, CA $130,000.00-$190,000.00 5 days ago Alameda, CA $130,000.00-$160,000.00 1 week ago San Francisco, CA $56.25-$173,000.00 2 weeks ago San Francisco, CA $130,000.00-$140,000.00 2 days ago Software Engineer, Frontend (All Levels) San Francisco, CA $150,000.00-$220,000.00 1 day ago San Francisco, CA $176,000.00-$250,000.00 2 weeks ago San Francisco, CA $140,000.00-$180,000.00 2 weeks ago San Francisco, CA $105,600.00-$198,000.00 2 weeks ago San Francisco, CA $120,000.00-$200,000.00 2 years ago San Francisco, CA $130,000.00-$185,000.00 1 month ago San Francisco, CA $165,000.00-$165,000.00 2 years ago San Francisco, CA $140,000.00-$280,000.00 6 months ago San Francisco, CA $167,000.00-$185,500. hours ago San Francisco, CA $150,500.00-$269,200.00 4 days ago San Francisco, CA $112,000.00-$160,000.00 3 weeks ago San Francisco, CA $120,000.00-$200,000.00 2 years ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
04/02/2026
Full time
Software Engineer - ServiceNow Development 1 day ago Be among the first 25 applicants HYBRID ROLES - 3 DAYS ONSITE IN SAN FRANCISCO, CA - NO EXCEPTIONS Looking for ServiceNow Developers with SPM Experience (Strategic Portfolio Management) Must be able to work ONSITE in a Hybrid Schedule - NOT Remote roles Duration: 24 Months Pay rate: $70/hr on W2 If interested, email your resume to PLEASE NOTE : Per Client Requirement - Not open to H1B, C2C, TN Visa, 1099, F1- CPT or OPT at this time REQUIRED: (MUST HAVE) 4+ years of experience as a ServiceNow Developer Experience with SPM experience (Strategic Portfolio Management) experience Seniority level Mid-Senior level Employment type Contract Job function Design, Information Technology, and Engineering Referrals increase your chances of interviewing at Motion Recruitment by 2x Sign in to set job alerts for "Software Engineer" roles. San Francisco, CA $170,000.00-$250,000. hours ago San Francisco, CA $130,000.00-$238,000.00 4 days ago San Francisco, CA $145,000.00-$230,000.00 5 days ago San Francisco, CA $150,000.00-$230,000.00 2 months ago San Francisco, CA $170,000.00-$270,000. hours ago San Francisco, CA $150,000.00-$176,000.00 1 month ago San Francisco, CA $25.00-$55.00 3 days ago San Francisco, CA $120,000.00-$190,000.00 7 months ago San Francisco, CA $130,000.00-$190,000.00 5 days ago Alameda, CA $130,000.00-$160,000.00 1 week ago San Francisco, CA $56.25-$173,000.00 2 weeks ago San Francisco, CA $130,000.00-$140,000.00 2 days ago Software Engineer, Frontend (All Levels) San Francisco, CA $150,000.00-$220,000.00 1 day ago San Francisco, CA $176,000.00-$250,000.00 2 weeks ago San Francisco, CA $140,000.00-$180,000.00 2 weeks ago San Francisco, CA $105,600.00-$198,000.00 2 weeks ago San Francisco, CA $120,000.00-$200,000.00 2 years ago San Francisco, CA $130,000.00-$185,000.00 1 month ago San Francisco, CA $165,000.00-$165,000.00 2 years ago San Francisco, CA $140,000.00-$280,000.00 6 months ago San Francisco, CA $167,000.00-$185,500. hours ago San Francisco, CA $150,500.00-$269,200.00 4 days ago San Francisco, CA $112,000.00-$160,000.00 3 weeks ago San Francisco, CA $120,000.00-$200,000.00 2 years ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
ServiceNow - Enterprise Service Management Transformation - Senior Manager, Tech Consulting - Open Location Location: Anywhere in Country Join us at EY to shape your future with confidence. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. Your Key Responsibilities Leading engagement delivery and managing client relationships on a daily basis. Accountable for program/project management, ensuring that all objectives are met. Developing resource plans and budgets for engagements, managing engagement economics effectively. Skills and Attributes for Success Ability to drive and support sales activities alongside EY pursuit teams demonstrating how EY's services can solve a clients business challenges - this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations. Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures. Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases. Ability to manage 2-3 engagements and mentor multi disciplinary teams of 10+ resources including offshore resources (consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact based decisions and resolve conflicts. Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non IT), including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. Qualifications Bachelor's degree required (4 year degree); Master's degree preferred. Typically, no less than 5 7 years relevant experience in ServiceNow implementation experience. 5 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management Excellent consulting and interpersonal skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise. Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs (up to 60%). Ideally, you would also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What We Look For We are interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You will also need excellent communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds. If you are ready to take ownership of a team that is poised to take the industry by storm, this role is for you. What We Offer You We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. Legal and Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
ServiceNow - Enterprise Service Management Transformation - Senior Manager, Tech Consulting - Open Location Location: Anywhere in Country Join us at EY to shape your future with confidence. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. Your Key Responsibilities Leading engagement delivery and managing client relationships on a daily basis. Accountable for program/project management, ensuring that all objectives are met. Developing resource plans and budgets for engagements, managing engagement economics effectively. Skills and Attributes for Success Ability to drive and support sales activities alongside EY pursuit teams demonstrating how EY's services can solve a clients business challenges - this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations. Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures. Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases. Ability to manage 2-3 engagements and mentor multi disciplinary teams of 10+ resources including offshore resources (consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact based decisions and resolve conflicts. Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non IT), including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. Qualifications Bachelor's degree required (4 year degree); Master's degree preferred. Typically, no less than 5 7 years relevant experience in ServiceNow implementation experience. 5 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management Excellent consulting and interpersonal skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise. Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs (up to 60%). Ideally, you would also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What We Look For We are interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You will also need excellent communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds. If you are ready to take ownership of a team that is poised to take the industry by storm, this role is for you. What We Offer You We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. Legal and Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
Software Engineer, Developer Productivity About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business-without vendor lock in or costly implementation cycles. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more-deeply embedded where people get things done. About the Role We are looking for a Software Engineer, Developer Productivity to shape how our engineers build, test, and ship software. Our codebase is large and multi language, powered by Bazel, with pipelines running on GitHub Actions and cloud remote execution. In this role, you will design and optimize build systems, CI/CD pipelines, and developer tooling, while also enabling engineers to effectively leverage AI powered coding and productivity tools. Your work will reduce friction in everyday workflows, scale our infrastructure, and help the entire engineering team move faster with confidence. You Will Build Systems & Tooling Develop and maintain our Bazel monorepo with support for multiple languages. Improve build hermeticity, caching, reproducibility, and dependency management. Extend Bazel with custom rules, macros, and integrations. Operate and optimize pipelines on GitHub Actions, Kubernetes, and cloud runners. Reduce CI latency through remote execution, caching, and parallelization. Instrument pipelines with telemetry and dashboards to measure speed, reliability, and cost. Build tools and workflows (CLI utilities, IDE plugins, GitHub bots) that improve day to day developer experience. Automate debugging of flaky tests and CI failures. Simplify onboarding and local dev environments. AI Adoption & Productivity Enable engineers to integrate AI powered coding assistants (e.g. GitHub Copilot, Cursor, Claude) into daily workflows. Build agentic tooling that automates CI failure analysis, PR triage, and code review support. Collect usage insights, build dashboards, and iterate on adoption strategies to maximize developer ROI from AI. Additionally You'll work on critical build and CI/CD systems that touch every engineer's workflow. You'll have a direct impact on the speed, reliability, and cost of software delivery. You'll be at the frontier of AI adoption in engineering teams, shaping how humans and AI collaborate in development. You'll have opportunities to contribute to open source (Bazel, rules projects, CI tooling) and share learnings at conferences. About You Strong software engineering background (Java, Go, Python, or similar). Experience with build systems (Bazel strongly preferred; Buck, Blaze, Gradle, or Maven acceptable). Hands on with CI/CD systems (GitHub Actions, Buildkite, Jenkins, etc.). Familiarity with Docker/Kubernetes, cloud runners, and distributed build/test environments. Experience integrating or enabling AI developer tools is a plus. Strong debugging skills and an interest in solving workflow bottlenecks. Passion for multiplying the effectiveness of other engineers. Location This role is hybrid (3 4 days a week in one of our SF Bay Area offices). The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time off policy, and the opportunity to contribute to your 401(k) plan. When you join, you'll receive a home office improvement stipend and annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily. Equal Employment Opportunity We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. As set forth in Glean's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We collect self identification data for government compliance, but completion is voluntary and confidential.
04/02/2026
Full time
Software Engineer, Developer Productivity About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business-without vendor lock in or costly implementation cycles. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more-deeply embedded where people get things done. About the Role We are looking for a Software Engineer, Developer Productivity to shape how our engineers build, test, and ship software. Our codebase is large and multi language, powered by Bazel, with pipelines running on GitHub Actions and cloud remote execution. In this role, you will design and optimize build systems, CI/CD pipelines, and developer tooling, while also enabling engineers to effectively leverage AI powered coding and productivity tools. Your work will reduce friction in everyday workflows, scale our infrastructure, and help the entire engineering team move faster with confidence. You Will Build Systems & Tooling Develop and maintain our Bazel monorepo with support for multiple languages. Improve build hermeticity, caching, reproducibility, and dependency management. Extend Bazel with custom rules, macros, and integrations. Operate and optimize pipelines on GitHub Actions, Kubernetes, and cloud runners. Reduce CI latency through remote execution, caching, and parallelization. Instrument pipelines with telemetry and dashboards to measure speed, reliability, and cost. Build tools and workflows (CLI utilities, IDE plugins, GitHub bots) that improve day to day developer experience. Automate debugging of flaky tests and CI failures. Simplify onboarding and local dev environments. AI Adoption & Productivity Enable engineers to integrate AI powered coding assistants (e.g. GitHub Copilot, Cursor, Claude) into daily workflows. Build agentic tooling that automates CI failure analysis, PR triage, and code review support. Collect usage insights, build dashboards, and iterate on adoption strategies to maximize developer ROI from AI. Additionally You'll work on critical build and CI/CD systems that touch every engineer's workflow. You'll have a direct impact on the speed, reliability, and cost of software delivery. You'll be at the frontier of AI adoption in engineering teams, shaping how humans and AI collaborate in development. You'll have opportunities to contribute to open source (Bazel, rules projects, CI tooling) and share learnings at conferences. About You Strong software engineering background (Java, Go, Python, or similar). Experience with build systems (Bazel strongly preferred; Buck, Blaze, Gradle, or Maven acceptable). Hands on with CI/CD systems (GitHub Actions, Buildkite, Jenkins, etc.). Familiarity with Docker/Kubernetes, cloud runners, and distributed build/test environments. Experience integrating or enabling AI developer tools is a plus. Strong debugging skills and an interest in solving workflow bottlenecks. Passion for multiplying the effectiveness of other engineers. Location This role is hybrid (3 4 days a week in one of our SF Bay Area offices). The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time off policy, and the opportunity to contribute to your 401(k) plan. When you join, you'll receive a home office improvement stipend and annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily. Equal Employment Opportunity We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. As set forth in Glean's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We collect self identification data for government compliance, but completion is voluntary and confidential.
3 weeks ago Be among the first 25 applicants This range is provided by ACL Digital. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80.00/hr - $83.00/hr Direct message the job poster from ACL Digital Design, develop, and implement enterprise integration architectures that connect various systems across campus (Student Information Systems, Learning Management Systems, CRM, ERP, etc.) Lead the development of integration patterns, practices, and standards to ensure consistency, scalability, and maintainability Evaluate and recommend integration tools, platforms, and approaches that align with institutional goals and technical strategy Create detailed technical specifications, architecture diagrams, and implementation roadmaps for integration projects Collaborate with stakeholders to understand business requirements and translate them into technical solutions Provide technical leadership and mentoring to development teams working on integration projects Ensure solutions meet security, compliance, and data governance requirements specific to higher education Stay current with emerging technologies and industry trends in system integration and Azure Cloud services Develop and maintain documentation for integration architecture, processes, and standards Lead proof of concept initiatives to validate integration approaches before full implementation Monitor, troubleshoot, and optimize integration solutions to ensure reliability and performance Qualifications Bachelor's degree in Computer Science, Information Systems, or related field Master's degree preferred 7+ years of experience in IT architecture, with at least 5 years focused on integration architecture 3+ years of experience working in higher education IT environments Experience with iPaaS (Integration Platform as a Service) solutions Proficiency in designing REST APIs, SOAP web services, and event driven architectures Knowledge of common higher education systems (Banner, Workday, Canvas, ServiceNow, Salesforce, etc.) Experience with data integration patterns, ETL processes, and middleware technologies Familiarity with industry standards like IMS Global, PESC, or similar higher education data standards Strong understanding of identity management and authentication systems (Azure AD, SAML, OAuth) Experience implementing DevOps practices for integration solutions Knowledge of data governance, security, and privacy requirements in higher education (FERPA, GDPR) Excellent communication skills with the ability to explain complex technical concepts to diverse audiences Preferred Skills Certifications in Azure (Azure Solutions Architect Expert, Azure Integration and Developer Associate) Experience with Azure Data Factory and Snowflake Knowledge of containerization and microservices architecture (Docker, Kubernetes) Experience with Ellucian Ethos, Informatica, Kafka, or similar integration platforms Background in systems implementation within a large, complex higher education institution Experience with agile methodologies and project management tools Knowledge of student success initiatives and related data integration requirements Familiarity with accessibility standards and inclusive design principles Seniority level Seniority levelMid-Senior level Employment type Employment typeContract Job function Job functionInformation Technology IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at ACL Digital by 2x Get notified about new Integration Technician jobs in Boston, MA . Marlborough, MA $26.10-$30. hours ago Service Technician - Integrated Security SystemsEquipment Repair/Maintenance Technician - 1st Shift Andover, MA $54,000.00-$65,000.00 2 weeks ago Equipment Repair/Maintenance Technician - 1st Shift Andover, MA $54,000.00-$65,000.00 1 week ago Medford, MA $80,000.00-$135,000.00 1 week ago Cyber Security & Control Systems Storage & Virtual Program Engineer We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
04/02/2026
Full time
3 weeks ago Be among the first 25 applicants This range is provided by ACL Digital. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80.00/hr - $83.00/hr Direct message the job poster from ACL Digital Design, develop, and implement enterprise integration architectures that connect various systems across campus (Student Information Systems, Learning Management Systems, CRM, ERP, etc.) Lead the development of integration patterns, practices, and standards to ensure consistency, scalability, and maintainability Evaluate and recommend integration tools, platforms, and approaches that align with institutional goals and technical strategy Create detailed technical specifications, architecture diagrams, and implementation roadmaps for integration projects Collaborate with stakeholders to understand business requirements and translate them into technical solutions Provide technical leadership and mentoring to development teams working on integration projects Ensure solutions meet security, compliance, and data governance requirements specific to higher education Stay current with emerging technologies and industry trends in system integration and Azure Cloud services Develop and maintain documentation for integration architecture, processes, and standards Lead proof of concept initiatives to validate integration approaches before full implementation Monitor, troubleshoot, and optimize integration solutions to ensure reliability and performance Qualifications Bachelor's degree in Computer Science, Information Systems, or related field Master's degree preferred 7+ years of experience in IT architecture, with at least 5 years focused on integration architecture 3+ years of experience working in higher education IT environments Experience with iPaaS (Integration Platform as a Service) solutions Proficiency in designing REST APIs, SOAP web services, and event driven architectures Knowledge of common higher education systems (Banner, Workday, Canvas, ServiceNow, Salesforce, etc.) Experience with data integration patterns, ETL processes, and middleware technologies Familiarity with industry standards like IMS Global, PESC, or similar higher education data standards Strong understanding of identity management and authentication systems (Azure AD, SAML, OAuth) Experience implementing DevOps practices for integration solutions Knowledge of data governance, security, and privacy requirements in higher education (FERPA, GDPR) Excellent communication skills with the ability to explain complex technical concepts to diverse audiences Preferred Skills Certifications in Azure (Azure Solutions Architect Expert, Azure Integration and Developer Associate) Experience with Azure Data Factory and Snowflake Knowledge of containerization and microservices architecture (Docker, Kubernetes) Experience with Ellucian Ethos, Informatica, Kafka, or similar integration platforms Background in systems implementation within a large, complex higher education institution Experience with agile methodologies and project management tools Knowledge of student success initiatives and related data integration requirements Familiarity with accessibility standards and inclusive design principles Seniority level Seniority levelMid-Senior level Employment type Employment typeContract Job function Job functionInformation Technology IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at ACL Digital by 2x Get notified about new Integration Technician jobs in Boston, MA . Marlborough, MA $26.10-$30. hours ago Service Technician - Integrated Security SystemsEquipment Repair/Maintenance Technician - 1st Shift Andover, MA $54,000.00-$65,000.00 2 weeks ago Equipment Repair/Maintenance Technician - 1st Shift Andover, MA $54,000.00-$65,000.00 1 week ago Medford, MA $80,000.00-$135,000.00 1 week ago Cyber Security & Control Systems Storage & Virtual Program Engineer We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
ASRC Federal Holding Company
Washington, Washington DC
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal Agile Decision Sciences, LLCis seeking a MAXIMO Senior Application Developer with an Active DoD Secret clearance OR can obtain and maintain one to support our customer at the Pentagon (Washington, DC). Position Overview The Maximo Senior Application Developer is responsible for the design, development, customization, and support of IBM Maximo (v7.6 and MAS 9.x) applications. This role ensures that the Maximo platform effectively supports enterprise asset management (EAM), work management, supply chain, and related business processes. The Senior developer collaborates closely with business stakeholders, architects, system administrators, and project managers to deliver scalable, secure, and compliant Maximo solutions aligned with organizational goals. Key Responsibilities Application Development & Customization Design, develop, and maintain Maximo applications, workflows, automation scripts, escalations, and BIRT reports. Customize Maximo objects, domains, application designer screens, and integration points to meet business requirements. Implement configurations for security groups, role based access control, and segregation of duties. Extend Maximo capabilities using Java, Python based automation scripting, MIF (Maximo Integration Framework), and REST/SOAP APIs. System Integration Develop and support integrations between Maximo and external systems (e.g., ERP, GIS, IoT, SCADA, AWS cloud services, Cognos Analytics). Leverage Maximo Integration Framework (MIF) for inbound/outbound data exchanges. Ensure compliance with DoD/FedRAMP/NIST integration and security standards when working in cloud environments (GovCloud, IL4/IL5). Cloud & Upgrades Support migration, installation, and configuration of Maximo Application Suite (MAS 9.x) on AWS Cloud / Red Hat Open Shift environments or DOD Stratus cloud. Participate in system upgrades, patch cycles, and testing for new IBM MAS releases. Implement performance tuning, troubleshooting, and disaster recovery strategies. Governance, Risk, and Compliance Apply NIST , FIPS 199, and FedRAMP standards in Maximo system development. Contribute to Risk Management Framework (RMF) documentation including SSP, IATT/ATO packages. Ensure that all customizations and integrations adhere to cybersecurity and regulatory compliance guidelines. Collaboration & Leadership Work closely with functional analysts, project managers, and business users to gather and validate requirements. Provide technical leadership and mentoring to junior Maximo developers and support staff. Act as a subject matter expert (SME) for Maximo, advising leadership on best practices, roadmaps, and emerging technologies. Operations & Support Provide Tier 3 support for Maximo issues and troubleshoot system problems. Monitor system performance, logs, and integrations, resolving errors proactively. Create technical documentation, SOPs, and knowledge transfer materials for administrators and end users. Required Skills & Qualifications Minimum Education: BS Degree in Computer Science or Engineering or Information Technology Field 5+ years of experience Active DoD SECRET Security Clearance or the ability to obtain and maintain the required security clearance or other authorization(s) within the necessary timeframe required by applicable contract. Must meet clearance qualifications, U.S. Citizenship is required. Technical Skills IBM Maximo expertise: v7.6, MAS 8x Or MAS 9.x (Manage, Monitor, Health, Predict). Programming & Scripting: Java, Python, SQL, Automation Scripting. Integration: Maximo Integration Framework (MIF), REST/SOAP APIs, JSON/XML, MQ/JMS. Reporting: BIRT, Cognos Analytics. Database: Oracle, DB2, SQL Server, PostgreSQL (design, tuning, stored procedures). Cloud/Containerization: AWS GovCloud, Red Hat OpenShift, Kubernetes, Docker. Security & Compliance: LDAP/AD integration, SSL/TLS, NIST , FedRAMP, RMF. Tools: Eclipse, Git, Jenkins, JIRA, ServiceNow. Professional Skills Strong analytical and problem solving ability with attention to detail. Excellent written and verbal communication skills, including technical documentation. Ability to work in agile/scrum environments and manage multiple priorities. Experience in leading development teams and mentoring junior staff. Preferred Experience 8+ years of IBM Maximo development and administration experience. Experience with DoD, Federal, or regulated industry environments. Knowledge of Facilities Management, Asset Management, or Utilities business processes. IBM Maximo Certification (Deployment Professional, Implementation Professional). Project Management Professional (PMP), AWS, Red Hat Certified Systems Administrator (RHCSA), Kubernetes Administrator, Professional Scrum Master or ITIL certificates are a PLUS. Required Certificate CompTIA Security+ Certification We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Job Details Job FamilyInformation Technology Job FunctionSoftware Engineering Pay TypeSalary Hiring Min Rate109,000 USD Hiring Max Rate170,000 USD
04/02/2026
Full time
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal Agile Decision Sciences, LLCis seeking a MAXIMO Senior Application Developer with an Active DoD Secret clearance OR can obtain and maintain one to support our customer at the Pentagon (Washington, DC). Position Overview The Maximo Senior Application Developer is responsible for the design, development, customization, and support of IBM Maximo (v7.6 and MAS 9.x) applications. This role ensures that the Maximo platform effectively supports enterprise asset management (EAM), work management, supply chain, and related business processes. The Senior developer collaborates closely with business stakeholders, architects, system administrators, and project managers to deliver scalable, secure, and compliant Maximo solutions aligned with organizational goals. Key Responsibilities Application Development & Customization Design, develop, and maintain Maximo applications, workflows, automation scripts, escalations, and BIRT reports. Customize Maximo objects, domains, application designer screens, and integration points to meet business requirements. Implement configurations for security groups, role based access control, and segregation of duties. Extend Maximo capabilities using Java, Python based automation scripting, MIF (Maximo Integration Framework), and REST/SOAP APIs. System Integration Develop and support integrations between Maximo and external systems (e.g., ERP, GIS, IoT, SCADA, AWS cloud services, Cognos Analytics). Leverage Maximo Integration Framework (MIF) for inbound/outbound data exchanges. Ensure compliance with DoD/FedRAMP/NIST integration and security standards when working in cloud environments (GovCloud, IL4/IL5). Cloud & Upgrades Support migration, installation, and configuration of Maximo Application Suite (MAS 9.x) on AWS Cloud / Red Hat Open Shift environments or DOD Stratus cloud. Participate in system upgrades, patch cycles, and testing for new IBM MAS releases. Implement performance tuning, troubleshooting, and disaster recovery strategies. Governance, Risk, and Compliance Apply NIST , FIPS 199, and FedRAMP standards in Maximo system development. Contribute to Risk Management Framework (RMF) documentation including SSP, IATT/ATO packages. Ensure that all customizations and integrations adhere to cybersecurity and regulatory compliance guidelines. Collaboration & Leadership Work closely with functional analysts, project managers, and business users to gather and validate requirements. Provide technical leadership and mentoring to junior Maximo developers and support staff. Act as a subject matter expert (SME) for Maximo, advising leadership on best practices, roadmaps, and emerging technologies. Operations & Support Provide Tier 3 support for Maximo issues and troubleshoot system problems. Monitor system performance, logs, and integrations, resolving errors proactively. Create technical documentation, SOPs, and knowledge transfer materials for administrators and end users. Required Skills & Qualifications Minimum Education: BS Degree in Computer Science or Engineering or Information Technology Field 5+ years of experience Active DoD SECRET Security Clearance or the ability to obtain and maintain the required security clearance or other authorization(s) within the necessary timeframe required by applicable contract. Must meet clearance qualifications, U.S. Citizenship is required. Technical Skills IBM Maximo expertise: v7.6, MAS 8x Or MAS 9.x (Manage, Monitor, Health, Predict). Programming & Scripting: Java, Python, SQL, Automation Scripting. Integration: Maximo Integration Framework (MIF), REST/SOAP APIs, JSON/XML, MQ/JMS. Reporting: BIRT, Cognos Analytics. Database: Oracle, DB2, SQL Server, PostgreSQL (design, tuning, stored procedures). Cloud/Containerization: AWS GovCloud, Red Hat OpenShift, Kubernetes, Docker. Security & Compliance: LDAP/AD integration, SSL/TLS, NIST , FedRAMP, RMF. Tools: Eclipse, Git, Jenkins, JIRA, ServiceNow. Professional Skills Strong analytical and problem solving ability with attention to detail. Excellent written and verbal communication skills, including technical documentation. Ability to work in agile/scrum environments and manage multiple priorities. Experience in leading development teams and mentoring junior staff. Preferred Experience 8+ years of IBM Maximo development and administration experience. Experience with DoD, Federal, or regulated industry environments. Knowledge of Facilities Management, Asset Management, or Utilities business processes. IBM Maximo Certification (Deployment Professional, Implementation Professional). Project Management Professional (PMP), AWS, Red Hat Certified Systems Administrator (RHCSA), Kubernetes Administrator, Professional Scrum Master or ITIL certificates are a PLUS. Required Certificate CompTIA Security+ Certification We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Job Details Job FamilyInformation Technology Job FunctionSoftware Engineering Pay TypeSalary Hiring Min Rate109,000 USD Hiring Max Rate170,000 USD
A leading recruitment firm is seeking a ServiceNow ITOM Senior Developer in San Francisco. The ideal candidate will have extensive experience with ServiceNow, particularly in ITOM suite functionalities and FedRAMP compliance. This role is designed for someone at the mid-senior level, requiring strong technical skills, especially in integration and monitoring tools. This full-time position offers a chance to work with industry leaders in technology and IT consulting.
04/02/2026
Full time
A leading recruitment firm is seeking a ServiceNow ITOM Senior Developer in San Francisco. The ideal candidate will have extensive experience with ServiceNow, particularly in ITOM suite functionalities and FedRAMP compliance. This role is designed for someone at the mid-senior level, requiring strong technical skills, especially in integration and monitoring tools. This full-time position offers a chance to work with industry leaders in technology and IT consulting.
