20 jobs found

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Overview Reporting to the VP of Development & Data, you will build and lead a team focused on leveraging data driven insights and advanced analytics to optimize decision making, improve operational efficiency, and drive strategic business value across Grocery Outlet. Your role will guide the design and implementation of Grocery Outlet's data science, AI, and data governance programs, ensuring robust data management, governance practices, and innovative AI enabled solutions that support key business areas such as merchandising, supply chain, marketing, and operations. You will collaborate closely with senior stakeholders across Business Intelligence, Enterprise Data Architecture, and Business Solutions to align data and analytics investments with enterprise goals. As a visionary, strategic leader, you combine deep technical expertise with strong business acumen and excellent stakeholder communication to turn data into actionable insights that move the needle. Responsibilities Define and execute a comprehensive data science, data governance, and AI strategy aligned with corporate priorities. Act as an influential advisor to executive leaders and business stakeholders on leveraging AI and data driven insights. Champion the responsible and ethical use of AI and data, ensuring initiatives balance business value with transparency, security, and regulatory compliance. Lead the development and execution of Grocery Outlet's enterprise data governance framework. Lead the vision and roadmap for advancing enterprise data capabilities and scaling AI and advanced analytics across core business areas. Lead enterprise data development initiatives to improve data quality, cleanse and standardize master data. Drive close collaboration across the data team, business data organization, IT, and functional stakeholders to accelerate prototyping, testing, and deployment of analytics solutions. Stay current on emerging AI techniques, platforms, and trends; introduce innovation and best practices. Establish and enforce standards, policies, and procedures for data quality, accuracy, security, privacy, and compliance. Oversee the design and implementation of data lineage and master data management (MDM) practices. Collaborate closely with Enterprise Data Architect to ensure data availability, integrity, and accessibility across the enterprise. Define and publish KPIs and metrics for data governance effectiveness and maturity. Recruit, build, and lead high performing teams of data & AI engineers and data governance specialists. Foster a culture of collaboration, accountability, and continuous learning within your teams. Provide coaching and professional development to drive growth and career progression. Manage relationships and performance with external vendors, consultants, and analytics partners. Measure, track, and communicate the business impact and value of AI and data initiatives. Develop clear success criteria, metrics, and dashboards for analytics driven outcomes. Partner with Finance and the PMO to quantify and articulate the ROI of investments in AI, data science, and governance. Ensure transparency, timely delivery, and alignment of analytics projects with organizational goals. Qualifications 12+ years of experience in data science, analytics, or data governance roles. 5+ years of senior leadership in data science, AI, or enterprise analytics functions. Proven track record of delivering AI and analytics solutions that drive measurable business impact. Deep knowledge of machine learning techniques, predictive modeling, statistical analysis, and data visualization tools. Strong understanding of data governance frameworks, data privacy, security, and regulatory compliance (e.g., CCPA, GDPR). Experience building and scaling analytics and data teams within retail, consumer products, or supply chain organizations. Bachelor's degree in computer science, data science, engineering, or related field required; Master's or advanced degree strongly preferred. Experience with SAP data models and familiarity with various functions within SAP is a plus. Exceptional executive communication and stakeholder engagement capabilities. Collaborative and inclusive leader who builds strong relationships across business and technology functions. Skilled at translating complex data concepts into clear business insights and strategic recommendations. Metrics driven and outcome focused; disciplined in demonstrating the ROI of analytics investments. Strong team builder and mentor with a proven ability to attract, grow, and retain analytics talent. Innovative thinker who proactively explores new techniques, tools, and industry trends.

The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet scale approach to building nuclear reactors. Through its design once, build many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. The Nuclear Company (TNC) is at the forefront of America's nuclear renaissance, delivering the abundant, clean, reliable energy necessary for our nation to remain the world's leader. We're not just building nuclear plants - we're revolutionizing how they're built. Our Strategic Advantage: Nuclear OS will be built by the team that will use it. No other effort in the industry is embedding its technology staff alongside the engineering, procurement and construction teams responsible for execution. Others attempt to build software from the outside, disconnected from the realities of nuclear deployment. The Nuclear Company is building a system designed from the inside - ensuring Nuclear OS will address the challenges that have stalled nuclear projects for decades. About the Role As a Senior Software Engineer, you will be instrumental in developing Nuclear OS, the first purpose built digital platform to digitize, automate, and streamline the development and deployment of fleet scale nuclear power plants. You'll work directly with nuclear engineers, construction teams, and procurement specialists to build software that solves real world challenges in nuclear deployment. Responsibilities Core Development Design and implement key components of Nuclear OS, including data integration, AI/ML systems, and workflow automation. Build secure, scalable systems that consolidate formerly siloed data (engineering plans, project schedules, supply chain information, quality records, sensor feeds) onto a single platform. Develop advanced analytics and AI capabilities that enable unprecedented real time visibility and proactive control over complex nuclear projects. Cross Functional Collaboration Work closely with nuclear engineers, construction workers, quality foremen, and planning teams to understand their workflows and pain points. Collaborate with field teams to ensure Nuclear OS addresses real construction challenges, not theoretical problems. Partner with regulatory compliance teams to build automated workflow systems. Technical Excellence Implement foundational architecture that combines Palantir's powerful data integration and modeling capabilities with nuclear specific functionality. Ensure end to end system integration where improvements in one area immediately benefit all other areas through a common platform. Build systems that are traceable, auditable, and compliant with nuclear industry standards. Innovation & Problem Solving Develop solutions for transmitting lessons learned from field installation back to nuclear reactor design authorities and sub vendors. Create data centric requirement environments to interface with external parties while maintaining security and compliance. Build segregated collaboration workspaces for partners with appropriate export control compliance. Experience Technical Skills 5+ years of software engineering experience with expertise in cloud native architectures, distributed systems, data integration and ETL pipelines, AI/ML frameworks and model deployment, API design, microservices architecture, and DevSecOps practices and CI/CD pipelines. Proficiency in modern programming languages (Python, Java, TypeScript, etc.). Experience with database technologies (SQL and NoSQL). Knowledge of containerization and orchestration (Docker, Kubernetes). Industry Experience Experience building enterprise software for complex, regulated industries. Understanding of project management workflows and construction processes. Familiarity with quality assurance and compliance systems. Experience with secure software development practices. Collaboration & Communication Strong problem solving skills with ability to work in cross functional teams. Experience translating business requirements into technical solutions. Ability to work effectively with non technical stakeholders. Excellent written and verbal communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, or related field. Experience in nuclear, aerospace, defense, or other highly regulated industries. Familiarity with Palantir technologies or similar data integration platforms. Knowledge of construction management or industrial project execution. Experience with regulatory compliance systems. Security clearance eligibility. Benefits Competitive compensation packages. 401k with company match. Medical, dental, vision plans. Generous vacation policy, plus holidays. Annual company retreats. Estimated Starting Salary Range The estimated starting salary range for this role is $126,000 - $182,000 annually, less applicable withholdings and deductions, paid on a bi weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants. Seniority Level Mid Senior level Employment Type Full time Industries Nuclear Electric Power Generation

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by COSOL. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Direct message the job poster from COSOL Talent Acquisition Leadership Information TechnologyLinkedIn Recognised - & About Us COSOL Americas is a leading provider of digital solutions and managed services, specializing in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) systems. As a trusted partner in digital transformation, we help organizations optimize their operations and maximize the value of their technology investments. About The Role The Principal Consultant is a senior delivery and capability leadership role within COSOL's Americas Professional Services team. It is designed for highly experienced Maximo specialists who want to apply their skills to deliver outstanding client value, while coaching and mentoring others to uplift capability. Working closely with the Global Capability Lead in Australia, this position combines direct billable consulting (85% utilisation) with leadership in solution design, project delivery excellence, and capability building. The role also provides thought leadership, ensures consistent methodology, and supports COSOL's reputation as a trusted partner in enterprise asset management transformation. Your key areas of accountability will be around five main pillars - Client Delivery, Coaching & Capability Uplift, Collaboration with Global Capability Leads, Solution & Thought Leadership and Business Development & Growth Contribution. Within these areas of accountability, you can expect your role to involve the following- Lead the design, configuration, and deployment of IBM Maximo solutions to meet client business objectives. Provide strategic advice on enterprise asset management optimisation through an integrated asset management information ecosystem. Act as a trusted advisor to clients, including engagement with executive stakeholders to ensure alignment and buy-in. Mentor and coach junior and mid-level consultants in technical delivery, solution design, and consulting excellence. Align regional delivery practices with global methodologies and standards Provide thought leadership on how to best architect and leverage Maximo to deliver operational and strategic outcomes. Tackle technically challenging environments, providing the "big picture" thinking to guide complex solution design. Support pre-sales activities, including scoping, solution demonstrations, and proposal development. Identify opportunities for account growth through enhancements, modules, and support services. Required Qualifications and Experience The ideal candidate will possess the following skills, experience and qualifications- Bachelor's degree in IT, Engineering, or related discipline (Master's preferred). Extensive consulting experience in designing and implementing IBM Maximo Enterprise Asset Management solutions. Experience leading a team or project to deliver Maximo and related solutions. Strong understanding of asset management concepts, industry standards, and integration with other systems. Proven ability to mentor and coach others in both technical and consulting skills. Vendor certifications or relevant industry qualifications highly regarded. Experience in professional services or consulting environment preferred. Proven ability to maintain high billable utilisation while managing operational responsibilities. Exceptional analytical, problem-solving, and negotiation skills. Excellent presentation, communication, and stakeholder engagement capabilities. Commercial acumen and understanding of consulting engagement models. Please note, to be eligible for this position, you must be a US Citizen, Permanent Resident, or hold a current valid working visa for the US. What's on Offer For You! Genuine opportunity to make a significant impact within a growing business! Salary - Commensurate with experience and suitability for role ($160-$185k USD per annum as a base salary). COSOL Americas is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination, where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Here at COSOL Americas we are committed to providing equal access and opportunity during the application process. If you need a reasonable accommodation due to a disability to participate in the application, interview, or hiring process, please let us know and we will work with you to ensure that your needs are met. How to Apply Please submit your application via the "Apply" button on this LinkedIn advertisement by 12th of September 2025 with a current resume (mandatory) and cover letter (optional). Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionInformation Technology and Consulting IndustriesIT Services and IT Consulting and Mining Referrals increase your chances of interviewing at COSOL by 2x Get notified about new Principal Consultant jobs in Denver, CO . 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Dynamic Systems Inc. (DSI) is seeking a detail-oriented, proactive, and collaborative Applications Support Specialist to join our Enterprise Applications team. This on-site role plays a critical part in supporting key operational applications-including SmartBarrel, QuoteToMe, and Field Materials-ensuring optimal system performance, high-quality user support, and continuous improvement across DSI's digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency. KEY RESPONSIBILITIES Platform Ownership & Administration Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization. - Oversee system configuration, user setup, access controls, and workflow management. - Manage vendor relationships, support cases, and enhancement requests. - Ensure uptime, data integrity, and reliable performance. - Monitor system releases and communicate impacts. Application Support & Issue Resolution - Provide daily support including troubleshooting and root-cause analysis. - Coordinate with vendors and IT for advanced issues. - Identify recurring problems and implement sustainable solutions. DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES SMARTBARREL SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data. Responsibilities: - Manage worker profiles, permissions, and jobsite configuration. - Troubleshoot timekeeping sync and identity verification issues. - Support integrations with Vista or other backend systems. - Train field supervisors on proper workflows and best practices. QUOTETOM E QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities. Responsibilities: - Configure approval workflows, users, and vendor access. - Troubleshoot RFQ/PO workflow issues and vendor-related challenges. - Assist procurement with reporting and analytics. - Validate integrations with financial systems like Vista. FIELD MATERIALS Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects. Responsibilities: - Maintain supplier catalogs, cost codes, and workflow rules. - Resolve mobile/web application issues impacting material requests. - Verify accuracy of deliveries, receipts, and cost coding. - Train field teams on proper request and documentation workflows. VISTA (VIEWPOINT VISTA) Vista is DSI's ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows. Role interaction: - Verify data passed from SmartBarrel, QuoteToMe, and Field Materials. - Troubleshoot integration inconsistencies or posting errors. - Assist with upgrades, workflow changes, and system testing. - Coordinate with accounting and HR teams on process improvements. DYNAMICS 365 SALES Dynamics 365 Sales supports DSI's CRM, sales pipeline tracking, and opportunity management workflows. Role interaction: - Troubleshoot dashboards, workflow automation, permissions, and record access. - Support Power Automate flows tied to CRM processes. - Assist sales users with reporting, views, dashboards, and process updates. INTERNAL CUSTOM APPLICATIONS This includes DSI's background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications. Role interaction: - Support workflow logic, user permissions, and troubleshooting. - Enhance tools using Power Apps and Power Automate. - Maintain documentation and training materials. - Coordinate updates with HR, Operations, and leadership stakeholders. QUALIFICATIONS Required: - Associate's or bachelor's degree in IT, Computer Science, Business Systems, or related field. - 2+ years supporting SmartBarrel, QuoteToMe, Field Materials, or comparable enterprise applications. - Strong analytical, problem-solving, and communication skills. - Experience with Microsoft 365 and basic scripting. - Ability to manage multiple priorities in a fast-paced environment. Preferred: - Experience supporting construction industry technology or field operations. - Familiarity with Vista and Dynamics 365 Sales. - Experience with SharePoint, Power Apps, Power Automate. - Experience working with vendors on system improvements. WORK ENVIRONMENT This is a full-time, on-site role based in Buda, Texas. Occasional travel to other offices or vendor locations may be required. WHY JOIN DSI? You'll join a collaborative team committed to innovation, continuous improvement, and delivering meaningful technology solutions that support field operations, administrative workflows, and organizational success. PI9e5d3b3271b9-1162

Title: Programmer Analyst VI Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates Position Responsibilities: Ensure project alignment with DTMB Strategic Plans Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM) Facilitate requirements gathering/meetings with clients to gather requirements (Traditional, Waterfall, and Agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration Lead artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards or guidelines Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA) Responsible for development of training content and facilitate training Approves application-wide integration, performance, system or user acceptance test plans Validate test data and test results Differentiate between defects and new requirements and initiate change requests, as necessary Develop and monitor defect tracking logs and facilitate problem resolution Review and approve project management documents Serve as an Agency Services liaison to outside consultants Serve as a liaison between DTMB and the client concerning application requests, standards, requirements, and other program and project matters Develop and maintain an effective communication plan with DTMB, vendors and agency staff relating to project level metrics Document and analyze business processes Develop system diagram and dataflow diagrams for Request for Proposal (RFP) documentation Collaborate with Product Owners to write clear and concise Agile user stories with acceptance criteria using BDD or Gherkin format (Given/When/then) Assist Product Owners in prioritizing the product backlog based on business value, risk and dependencies Conduct sprint ceremonies like backlog grooming, sprint planning, sprint demo, and refinement sessions Develop and maintain Test Plans, Test Cases, and Requirement Traceability Matrix (RTM) Perform Functional and Regression testing and facilitate User Acceptance Testing Position Qualifications: 4+ years of experience as a Business Analyst 4+ years of Agile experience, including Scrum or Kanban experience Experience using Azure DevOps or similar tool for work item management and source control Experience with Microsoft tools, such as Excel, PowerPoint, or Visio Experience with Oracle or SQL Servers Strong experience working in Agile/Hybrid environments, translating business requirements into user stories with acceptance criteria Ability to break down complex business requirements into smaller user stories for development teams while ensuring that technical constraints, limitations, and dependencies are considered Experience working on projects involving vendor owned, designed, and hosted solutions Excellent verbal and written communication skills A minimum of a Bachelor's Degree in Business Administration, Information Technology, Finance, Marketing, or other relevant field required Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates .

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Arun Kumar at or Tenish at Title: Agile Practitioner Duration: 12 Months with possibility of extension based on demand Location: Remote candidates in all US locations will be considered (Charlotte, NC or Corning, NY area preferred and the candidate must be willing to support EST time zone) Schedule: Full-time, M-F, 8 AM - 5 PM, OT not anticipated. Travel Requirement: Limited travel to Charlotte, NC or Corning, NY may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 10%. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: About the Role We are seeking an experienced, results-driven Agile Practitioner to lead the delivery of an Identity implementation. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments. The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with client's quality, compliance, and PMO governance standards. Key Responsibilities 1. Project and Product Delivery Ownership Facilitate end-to-end delivery of the Identity program, ensuring scope, schedule, budget, quality, and value realization objectives are met. Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness. Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working. 2. Identity Implementation Leadership Manage Identity deployments and enhancements supporting the migration from Microsoft Identity Manager to Microsoft Entra Deliverables for year 1 include: Implementation of advanced identity lifecycle management workflows Enhanced integration capabilities with authoritative data sources to support both human and non-human identities Deployment of improved access governance controls Introduction of a centralized identity governance dashboard to provide real-time visibility into identity and access management activities Development of strategic road maps Configure Entra ID governance and establish connectivity with the HR systems Coordinate cross-functional teams including functional teams, solution architects, system integrators, and internal IT partners. Ensure platform configurations, data models, integrations, and releases align with IT processes and business outcomes. 3. Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models. 4. Project Leadership and Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans. Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation. Provide clear, concise delivery status reporting for executive and Information Security leadership. 5. Stakeholder Engagement and Communication Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions. Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption. 6. Quality, Compliance and Continuous Improvement Ensure adherence to client's quality, compliance, and governance standards. Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics. Ensure deliverables meet acceptance criteria and support operational readiness and user adoption. Qualifications Experience 7 years of IT project and/or product management experience Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement. Experience delivering security solutions. Demonstrated success leading complex, cross-functional initiatives in large enterprises. Education Associate's Degree with relevant experience (minimum required) Bachelor's Degree (preferred) Certifications Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent) (Active preferred) PMP (Project Management Professional) certification. (Desired) Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments. Experience working with system integrators and SaaS vendors. Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.). Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models. Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively. Exceptional stakeholder management and executive communication skills. Proven problem-solving, decision-making, and escalation capabilities. Detail-oriented with a strong commitment to deliver quality and outcomes. Ability to lead without authority and influence across organizational boundaries. Interview Process: One Round - Panel Video Interview. Second Round possible, if necessary for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. PMP, project and/or product management

Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP's on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP's production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP's functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP's Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security SAP NetWeaver System, Network, Applications, Data • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration HA and DR . • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability : Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Category:: Full-time Staff Subscribe:: Department:: Information Technology Locations:: Lowell, MA Posted:: Aug 12, 2025 Closes:: Jan 26, 2026 - 11:59 PM EST Type:: Full-time Position ID:: 191521 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Enterprise Programmer / Integration Specialist Unit: Non-Unit Professional (NUP) Department: Information Technology, IT Applications Reports to: Director of IT Applications Date: August 12, 2025 (Re posted January 5, 2026) General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications. Essential Job Functions: Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations. Analyze and modify existing applications and processes, and provide recommendations for system and process improvements. Diagnose and resolve software issues reported to our Service Desk staff and ticket management system. Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools. Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations. Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards. Create and deploy data queries for ad hoc reporting Other Duties and Responsibilities: Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities. May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team. Performs other related duties as required. Requirements: Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following: Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's. Experience implementing medium and large scale IT projects and customizations for ERP systems. 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL. Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET. Experience with RESTful web services. Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL. Experience building custom solutions using ASP.NET/MVC. Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously. Able to work independently and maintain focus on priority tasks. Ability to maintain change control and testing processes for modifications. Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Preferred Qualifications: Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment. Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control. Bilingual skills a plus Additional Information: Salary Range:$80,000 to $90,000Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include: High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation and Personal Time Tuition Benefit for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Location: Lowell Campus with occasional travel to the Bedford campus and within the community. Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines. Expected Start Date: February 2026 Application Deadline: January 26, 2026 Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .

Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Enterprise Learning Systems Programmer/Analyst SUNY Empire is seeking a skilled Enterprise Learning Systems Programmer/Analyst to support the data integrations, technical operations, and ongoing needs of our Learning Management System (D2L Brightspace). This role will be central to ensuring seamless data flow between the University's Student Information System (Banner) and Brightspace, while also providing technical expertise to the Empire Online department (comprised of Instructional Designers, Instructional Technologists, Learning Management System Administrators, and Digital Accessibility Specialists). The selected incumbent will play a critical role in maintaining reliable integrations, supporting data-driven decision making, and ensuring that the institution's learning technologies function smoothly for students, faculty, and staff. The Enterprise Learning Systems Programmer/Analyst will also serve as a member of the Brightspace Operations Committee and will work closely with colleagues in Academic Affairs to align technical solutions with teaching and learning needs across the university. Primary responsibilities include: Develop, maintain, and optimize integrations between Banner SIS and D2L Brightspace. Design, maintain, and document API integrations, with emphasis on RESTful APIs, to support secure and efficient data exchange. Collaborate with DLE, IT staff, and Academic Affairs to ensure accurate and timely data flow across systems. Serve as a contributing member of the Brightspace Operations Committee, representing integration and technical perspectives. Troubleshoot and resolve technical issues related to data integrations, synchronization, and system interoperability. Support technical needs for the Empire Online department, including maintaining workflows, automation, and reporting. Implement, test, and document updates, patches, and custom integration solutions. Develop and maintain clear documentation of process, integration workflows, and technical standards to support continuity and best practices. Contribute technical expertise to projects involving course migrations, data reporting, or system enhancements. Ensure compliance with institutional policies, data security standards, FERPA, and accessibility requirements. Job Requirements: Required Qualifications: Bachelor's degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR an Associate's degree and a minimum of 4 years' applicable programming experience. Hands-on experience with Student Information and Learning Management Systems. Proven background in system integrations with APIs, including RESTful API development and support. Proficiency in programming and scripting languages (e.g., Python, Java, SQL, XML, JSON). Experience working with web services (REST, SOAP) and middleware technologies. Strong problem-solving skills with the ability to troubleshoot integration and data exchange issues independently. Excellent communication skills and ability to collaborate across functional teams, including Academic Affairs. Preferred Qualifications: Banner SIS and D2L Brightspace experience in Higher Education. Familiarity with Brightspace integration architecture. Knowledge of data security, FERPA compliance, and accessibility standards (WCAG/ADA). Experience supporting technical projects in Educational Technology or instructional technology contexts. Special Information: Occasional travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Lead Programmer-Analyst, SL3 / $70,000. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-043e08d8dc1ee544b93e2b16abace6fa

SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details

Requisition: S Title: Specialist III - IT Asset Management Specialist III FLSA status: Non-Exempt Hiring Salary: This position is a pay grade 6. Please see Pay Grade Table at: Occupational Category: Technical/Para-Professional Department: Endpoint Services Division: Information Technology Open Date: 11/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Associates degree in related field. Three years relevant logistics or administrative support experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: Performs advanced specialist duties for the IT Asset Management Department. Primary Responsibilities: Provides support to campus clients for technology procurement and receiving using enterprise ITSM and purchasing systems. Operates as the point of contact for freight and carrier deliveries of equipment, assisting with loading/unloading as needed. Creates inventory database entries for received technology in conformity with state, institution, and department policies. Prepares on-demand reporting and analytics. Collaborates with stakeholders on campus technology projects to ensure hardware compliance and accounting. Assists in developing policies and procedures related to inventory accounting, warehouse workflow, and stock management. Maintains inventory warehouse organization, stock levels, and processes. Supervises asset lifecycle activities including: asset assignment, asset return, data sanitization, asset disposal. Coordinates with technicians to assign assets for client requests and other needs. Performs other duties as assigned. Other Specifications: Must be familiar with office functions and software as well as basic administrative procedures and best practices. Must be able to interpret and apply policy to solve routine problems of a repetitive nature. Must have an understanding of information security principles and some knowledge of network and computer hardware systems. Must be able to keep extremely accurate records and maintain audit trails for work performed. This position involves frequent communication with other university employees and external vendor contacts. Prospective employees must have excellent intrapersonal skills and the ability to present technical concepts in a user-friendly language. Must have highly effective leadership skills and a demonstrated ability to establish congenial work relationships with various groups and individuals. Must have a valid Texas driver's license. Must be able to lift up to 50 pounds on a regular basis throughout a normal workday and perform team lifts of up to 200 pounds as needed. Required to work occasionally in inclement weather. Special and/or emergency procedures sometimes require extended hours. Some travel may be required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report

Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at

Job Title: Network Security Lead Specialist Engineer Location: Boise, ID Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description The Network Security Lead Specialist Engineer will be responsible for designing, implementing, and managing enterprise-level network security solutions to safeguard critical business infrastructure and data. This role requires extensive experience with network security architecture, threat detection and response, and compliance management. The engineer will serve as a technical leader, guiding security strategy, evaluating new technologies, and collaborating with cross-functional teams to ensure robust security posture and operational excellence. Key Responsibilities Lead the design, deployment, and administration of secure network architectures across on-premises and cloud environments. Manage firewall platforms, intrusion prevention systems, VPN technologies, secure routing, segmentation, and network access control solutions. Oversee security monitoring, incident response, threat analysis, and vulnerability management activities. Conduct security risk assessments, penetration testing coordination, remediation planning, and compliance audits. Develop and maintain network security policies, documentation, runbooks, and standard operating procedures. Collaborate with cybersecurity, infrastructure, DevOps, and cloud architecture teams to align security with business initiatives. Evaluate and recommend new security technologies, tools, and best practices. Lead and mentor a team of security engineers and analysts, providing technical direction and performance guidance. Support governance, regulatory compliance, and certification efforts including SOC2, NIST, PCI, and ISO. Coordinate and manage major security projects, escalations, and service delivery improvements. Ensure high availability and performance of security solutions within complex enterprise environments. Required Qualifications Bachelor's degree in Computer Science, Information Security, Engineering, or related technical field. 12+ years of experience in network engineering and network security leadership roles. Strong hands-on experience with enterprise firewalls, IDS/IPS, WAF, NAC, VPN, and advanced threat protection platforms. Expert knowledge of routing and switching technologies including BGP, OSPF, MPLS, VLANs, SD-WAN, and network segmentation. Proficiency in cloud security solutions for AWS, Azure, or Google Cloud. Strong experience with SIEM/SOAR tools and security log analysis. Proven experience leading security incident response and forensic investigations. Strong understanding of security frameworks and compliance standards such as NIST, ISO 27001, PCI-DSS, and Zero Trust. Certifications such as CISSP, CCNP Security, CCIE Security, CEH, or equivalent. Preferred Skills Experience with automation and scripting using Python, PowerShell, or Ansible. Experience with container security and Kubernetes networking. Knowledge of identity security and MFA/SSO solutions. Experience managing third-party vendors and security contracts. Strong analytical thinking, problem-solving capability, and communication skills.

Job Title: SAP Business Analyst Lead Specialist Engineer Location: Boise, ID Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced SAP Business Analyst Lead Specialist Engineer to guide enterprise-level SAP initiatives, drive process improvements, and support large-scale transformation programs. The ideal candidate will have a strong background in SAP implementation, integration, and business process optimization, with the ability to collaborate closely with business stakeholders, technical teams, and leadership. Key Responsibilities Lead SAP business analysis efforts to gather requirements, define solutions, and deliver scalable business functionalities. Work closely with cross-functional teams to design, configure, and support SAP modules such as FI/CO, MM, SD, PP, WM, or HCM (depending on project scope Translate business goals into detailed functional specifications and solution design. Lead end-to-end SAP implementation and enhancement lifecycle including blueprinting, configuration, testing, training, deployment, and post-go-live support. Analyze current business processes and recommend improvements leveraging SAP best practices. Serve as a liaison between business stakeholders and technical SAP development teams. Develop detailed documentation including process flows, functional specifications, and user guides. Manage stakeholder expectations and lead requirement workshops, UAT sessions, and system demos. Troubleshoot and provide resolution for high-priority production issues. Ensure SAP solution governance, compliance, and standardization across the organization. Mentor junior analysts and participate in project planning and estimation activities. Required Qualifications Minimum 12+ years of experience as an SAP Business Analyst or SAP Functional Consultant. Proven expertise in at least one core SAP module (FI/CO, MM, SD, PP, WM, HCM, or similar) and understanding of cross-functional integration points. Strong experience with SAP implementation, upgrade, or S/4HANA migration projects. Strong understanding of end-to-end business processes including supply chain, finance, manufacturing, procurement, or HR (based on module Hands-on experience in writing functional specifications and working with ABAP development teams. Proficiency with SAP testing, data validation, and documentation. Strong analytical and problem-solving skills with ability to drive decisions and outcomes. Excellent communication, stakeholder management, and leadership skills. Preferred Skills Experience with SAP S/4HANA implementations. Experience with SAP Fiori, Solution Manager, or integration tools such as PI/PO or BTP. Familiarity with project management methodologies such as Agile or Waterfall. Experience working in a large enterprise or manufacturing domain environment. SAP Certification in relevant module(s Ability to lead cross-functional project teams and manage vendor coordination.