22 jobs found

Job Title: Data Retrieval and Storage Analyst Location : Philadelphia, PA 19103 Onsite required Tuesday-Thursday Virtual/remote work permitted based on project needs and schedule Project Length & Schedule :- 6-8 week project Job Overview We are seeking a detail oriented Data Retrieval and Storage Analyst to support a short-term project focused on locating, retrieving, and organizing versioned documents. The ideal candidate is comfortable working independently in a virtual Windows environment, meets deadlines consistently, and tracks work accurately with minimal supervision. Responsibilities Log into a virtual Windows (Citrix) environment and launch proprietary and web-based applications Locate, retrieve, and copy versioned documents based on provided document lists Organize and store files accurately in shared network drives and/or SharePoint locations Track document retrieval progress and ensure all assigned items are completed Provide weekly progress updates or reports as requested Meet project deadlines while maintaining accuracy and attention to detail Follow established workflows, documentation procedures, and data handling standards Work onsite Tuesday through Thursday as required Required Qualifications Strong attention to detail and organizational skills Ability to work independently with minimal supervision Experience navigating Windows 11 environments Working knowledge of Microsoft Office Suite (Word, Excel, Outlook) Ability to log into and work within a virtual desktop environment Preferred Qualifications Prior experience using Citrix or similar virtual desktop platforms Familiarity with SharePoint or shared network drives Experience tracking work progress, documentation, or data retrieval tasks Ability to manage deadlines in a project-based environment Work Style & Expectations Highly reliable and deadline-driven Ability to follow instructions and document work accurately Comfortable reporting status updates and progress metrics Able to maintain confidentiality and data integrity

Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr. Technical Support Associate Analyst Duties: Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support. Technical Support Associate Analyst - IT - Information Technology Job Requirements At least 1 Year PC/LAN technical or equivalent experience preferred. Strong knowledge of the following is preferred. Microsoft operating systems and Microsoft Office. Apple hardware and operating systems. Networking switches and data networks. IP telecommunications systems. Audio Visual Systems. Capability to analyze problems and use sound judgement for determining solutions. Ability to clearly communicate with customers and other IT staff. Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. A+ certification (PREFERRED) or equivalent combination of education, training, and experience. About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers-elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

FTE EPIC Client Systems Administrator II Job Description Salary Range $33.30 - $53.14 Summary Under moderate direction, the EPIC Client Systems Administrator II is responsible for the implementation, configuration, maintenance, and support of Epic client systems and related infrastructure. This role ensures the reliability, performance, and security of Epic environments while partnering closely with Epic application teams, IT engineering, clinical operations, and business stakeholders. The ECSA plays a critical role in supporting upgrades, deployments, business continuity, and the overall stability of the Epic ecosystem. Essential Functions: Apply technical and analytical skills to research and resolve tickets and performs basic application build. Develop strong relationships with end users. Work with IT staff as needed to resolve issues, address user concerns, track and perform system change requests. Participates in all testing, go-live, and projects as needed and provides support during go-live events including during off-hours. Follow change management procedures and requirements provided by the organization. Maintain and support Epic-related hardware, including workstations, mobile devices, scanners, specialty peripherals and printers. Maintain and support Epic system performance, reliability, and security across Windows, Citrix, and virtualized environments. Maintain and support Epic client deployments, including Kuiper, Satellite, Hyperdrive, Rover and Remote Client. Provides technical guidance to less experienced resources as needed. Contributes to projects by determining tasks and priorities, assisting with discovery and scope setting sessions, and managing portions of low complexity projects. Responsible for tracking and maintaining all application work including but not limited to NOVAs, standard documentation, and all other documented processes within the department and organization. Communicates and collaborates all major changes through the proper channels. Work closely with trainers on all changes and new features to develop documentation and training strategies. Identifies, evaluates, and recommends new technologies. Demonstrates proficiency in assigned applications and understands interactions between system components. Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR analyst experience; or 1 year EHR analyst experience plus 1 year additional relevant healthcare training and/or healthcare work experience. Have 3+ years experience as an EHR Application Analyst I or equivalent position; or perform at required level per manager's discretion. Hold a minimum of one Epic certification and be up to date with all cert requirements. Epic ECSA Certification (current or within 6 months of hire). Team oriented, strong collaborator, organized, can prioritize work with moderate supervision. Strong understanding of Windows Workstation, Active Directory, Citrix, and virtual desktop technologies. Ability to troubleshoot complex technical issues across multiple layers of infrastructure. Strong communication, interpersonal, troubleshooting and documentation skills. Ability to learn new technology quickly. Ability to read, analyze, and interpret technical manuals, and government regulatory guidelines. Ability to effectively present information, respond to questions, and educate diverse groups of people. Desired: Experience supporting peripheral devices in a healthcare setting including printing, scanning, mobile devices. Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly

CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will joinFort Irwin's SustainableRangeProgramIntegratedTrainingArea Management to support the creation, analysis, management, and distribution of standardized geospatial information, products, and services to supportrangemodernization,rangeoperations,andthe Integrated TrainingAreaManagement Program atFort Irwin,CA.Primary duties willinclude but are not limited to:developing data according toestablished Quality Assurance Plans, working directly withcivilian and military personnel to develop GIS data, field data collection and development, GIS program management, metadata development, map production for various customers both military, internal, and civilian, web map development, GIS instruction, and custom GIS training exercise support. Secondary duties include performing initial Quality Control (QC) on all acquired data as well as on produced geospatial representations of that data and to report on QC issues unresolved, to document via required geospatial metadata as well as via monthly progress reports, and to perform mapping for QC and update briefing purposes. The successful candidate will work directly with the Installation Government Representative (IGR) as well as other Subject Matter Experts (SMEs) and the CALIBRE PM to perform the following tasks: Identify and acquire data in native formats from field, cooperative offices, state, and federal agencies. Priority data lists and methods will be provided for GIS Specialist to work from. This may require exploring and searching for data via communication with a wide variety of Subject Matter experts. Convert all formats of data acquired into well-documented geospatial files according to established Quality Assurance Plans. Create and ensure standard metadata is associated with each geospatial feature class and dataset and adheres to established metadata standards. Prepare and submit regular status/progress reports to CALIBRE and to the Installation as required. Prepare maps for project development, training exercises, reports, among other requests. Communicate and work with an extended interdisciplinary team on the installation and across the US to ensure proper understanding of installation needs, the Sustainable Range Program programmatic requirements, and mission sustainability. Assist with data collection, consolidation, sharing and general data management activities. Generate geospatial data, databases, analysis, maps, services and applications according to SRP and IGI&S standards and specification. Participate in conference calls and in-person meetings as scheduled. Other duties as illustrated in the established task order, and as requested by the installation. Attend trainings and educational opportunities to increase knowledge and skills. Develop written technical documentation (such as metadata, training materials, workflow diagrams, white papers, etc.). Create maps to communicate issues, to provide status updates or provide general spatial information to lay persons and geospatial experts. Orally communicate technical information effectively to lay persons and geospatial technical experts alike. Perform and answer regular data calls to installation leadership, as well as programmatic requests, in addition to regular quarterly data submittals and updates. Work closely with installation personnel to develop and update geospatial data to accurately reflect installation features and attributes. Procure imagery and digital elevation models as needed and at the request of the installation leadership Required Skills The ideal candidate will have: Ability to use ESRI's ArcGIS 10.6.1 desktop and catalog, and the knowledge to recommend updates, extensions, new software/ hardware, that will benefit the installation program. Knowledge of and experience using ArcGIS Pro 2.1. Working knowledge of both raster and vector datasets, with the ability to perform analysis on both types of data to support decision making and strategy development. Ability to perform spatial analysis (including buffers, extractions, line of sight, cut/ fill, watershed, etc.) using ESRI's ArcToolbox. Familiarity with SQL in a relational database environment. Knowledge of and experience using Trimble mapping grade GPS hardware and software. Demonstrate knowledge of concepts and principles of geospatial data management and general data Quality Assurance processes. Demonstrate ability to consistently and efficiently follow standard workflows and instructions. Very experienced with Microsoft Office applications. Excellent verbal and written communication. Ability to maneuver on foot over rough terrain carrying up to 40 lbs. Desirables: Familiarity with the US Army Sustainable Range Program Familiarity with SDSFIE and FGDC metadata schema. Experience using the spatial analysis extension, topology, and 3D analyst Experience creating and tracking large, detailed map products Knowledge of SQL Server, ArcGIS Server and ArcSDE Solid understanding of the geospatial tools to be used and the ability to follow a designated process, skills and knowledge essentially equivalent to a federal GS9 level. Preference will be given to those candidates that demonstrate greater than 2 years experience using established metadata tools and programs that are FGDC compliant or in advanced xml handling. Demonstrate experience of greater than 2 years developing and reviewing geospatial or tabular data to meet data standards, such as ensuring requisite data schemas, file naming conventions, etc. Strong communication and organizational skills are imperative to this position. Will be required to initiate and complete a variety of work tasks, requiring close coordination with and input from other people (including state and field staff members). Strong level of independence required for this position, which functions as the GIS Subject Matter Expert for the Installation and has a high level of autonomy. required Experience Minimum of 2 years' experience working with GIS in a professional environment, including but not limited to: importing, creating, and updating digital data layers, creating and updating maps for natural resource management, system (hardware and software) management and maintenance, development of remotely sensed data, and use of a variety of data layers to support training activities and land management. Experience using large format plotters and other output methods for map products that need to be disseminated to a variety of customers. Experience with requirements gathering, definition, and scoping/estimating. Experience with GPS data collection and field mapping procedures, correcting field collected data, and utilizing field collected data to design, develop, plan, and projects for execution as well as to evaluate project completion and success. Experience and familiarity working on government contracts or Task Orders. Experience working in a matrix organization which includes extensively remote workforce. Requires as a minimum a Bachelor's Degree from an accredited college/university in GIS, Geography with an emphasis in GIS, or related field with a GIS Certification combined with a minimum of two years relevant work experience. Two years professional work experience. This position may require periodic travel. Desirable Certifications: ArcGIS Desktop Associate certification GISP The base salary for this position is $67,000 to $80,000 depending on experience.

Akraya, Inc has consistently ranked among the Best Places to Work by Staffing Industry Analysts and the San Francisco Business Journal. A multiple award-winning, provider of Staffing and Consulting services, we focus on IT, Engineering, Creative and Marketing talent. Akraya has extensive experience supporting Fortune 500 and hot emerging start-ups. Founded in 2001, Akraya is a certified woman and minority-owned, Bay Area Green Business. For over a decade, Akraya has become a preferred vendor of service and talent for across the US and worldwide. Job Description This is an exciting opportunity to work in the wearables space with Basis, an Client Company. Basis helps people understand their data and take action on it via it s sensor-laden 24/7 health tracker. You have curiosity, you want to help people through big ideas and little, but pleasing interactions across mobile, web and wearable interfaces. You know what it takes to push great design to market. Qualifications Responsibilities Design and prototype Client tools and services in diverse creative areas, including graphics, image processing, and emerging technologies. Lead design projects from concept research through to production. Communicate your ideas with wireframe, mock-ups, prototypes, requirements documents, annotated screenshots, or other methods that help both stakeholders & developers contribute, assess and build. Effectively collaborate with various teams and take their needs into account in the new designs. Actively participate in user research such as usability studies, and ethnographic interviews. Requirements: Portfolio of work including designs from concept to completion, and demonstrating a path from goals to final product. Demonstrated ability to design, prototype, and evaluate user interfaces. Experience designing for mobile (iOS and/or Android), Web and Desktop applications - bonus of experience with tiny weeny little screens. Must love the challenge of quickly distilling complex problems into clean, simple design solutions. Ability to convince strong-minded teams through design leadership. BS/BA or higher degree in Human Factors or HCI, Cognitive Psychology, Design, or equivalent course / experience. Position is located in San Francisco. Some travel to Santa Clara and Oregon. Desirable background and experience Design Thinking & UX evangelization Additional Information All your information will be kept confidential according to EEO guidelines.

Binding Minds Inc. (Certified Disability Owned Business Enterprise) provided pay range This range is provided by Binding Minds Inc. (Certified Disability Owned Business Enterprise). Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Senior Legal Minds Inc. Connecting Top Talent with Exceptional Opportunities Passionate about Matching Talent to Thriving ABOUT THE ROLE We're seeking a Senior Desktop Systems Engineer to manage Azure and Intune environments. In this role, you'll oversee analysis, design, implementation, and maintenance of OS deployment, updates, security, and group policy enforcement. You'll manage Active Directory, Group Policy, BitLocker, BIOS, and OS security policies. You'll handle level 3 support tickets, resolves vulnerabilities using scripting and PowerShell, and ensures high client services and satisfaction are attained across all responsibilities and areas of position. Establish, engineer, and implement procedures and processes to improve efficiency and the quality of the user experience with applications and systems. Install, maintain, and administer Azure, Intune, Active Directory, GPO, OSD, Bitlocker, Office365 and ensure services and needs are met. Utilize in-depth application knowledge to identify, anticipate, manage, and resolve complex problems relating to Active Directory, Azure, Intune, operating system management and security dev ops and related technology in use at the firm. Engineer and implement operating system deployment, software and patch distribution management such as RIS/WDS, WPE, MECM/SCCM/OSD, Intune, WSUS. Evaluate and recommend workstation hardware, such as desktop, laptop, tablet computers, peripherals and accessories. Ensure all operating systems have the latest security updates, service pack level including device driver maintenance through the use of patch management and/or software distribution as well as operating system builds with WDS, OSD, and WPE. Create, deploy and maintain automated installations and repetitive tasks associated with workstation and server administration using scripting languages such Powershell, Windows Host Script. Lead in application installation package creation with Task Sequencing, Powershell and Windows MSI. Possess in-depth knowledge of Microsoft Azure Intune and Powershell to meet the firm needs to resolve and trouble shoot problems in areas of expertise. Provide technical support to other IT analysts, assisting them with the operating system deployment, cloud and application software installation. Log technical support incidents and requests into the ticket management system from live calls, email, and voice mail systems. Monitor support center incidents assigned to the team to ensure SLAs and OLAs are met for responding to and resolving incidents. Provide succinct and pertinent updates to incidents indicating acted upon resolution and communication to user. Participate in Problems and Knowledge initiatives and other process improvements. Prepare and update technical documentation; ensure non-technical decision makers understand technical matters. Reachable outside of standard working hours as needed. ABOUT YOU Bachelor's Degree in related field or educational and work equivalent. 10+ years' experience leading department goals and administrating and managing Microsoft Azure, Intune and other Microsoft Cloud technologies. A minimum of 5 years of experience in creating and supporting Operating System images for workstation and server hardware and virtual machines in an enterprise environment. Experience in a law firm environment a plus, experience maintaining the core infrastructure of the workstation and server imaging, software, and patch distribution management such as RIS/WDS, WPE, MECM/OSD, WSUS. Strong knowledge of scripting language and automation of repetitive tasks through scripting language in Powershell, also nice to have Windows Host Script. Strong knowledge of application installation package creation using Task Sequencing, Powershell and/or Windows MSI. Ability to perform quality assurance and testing for both client/server and web applications. Ability to partner with both software development and software integration specialists and Firm business process owners. Solid understanding of the application lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment.

Location: Brooklyn NY Duration: 24Months+ Extension Hourly Rate: Depending on Experience (DOE) Work Authorization: ServicesDesired:( DOT seeks anexperiencedconsultantthatcan) Develop/codeapplicationmodulesbasedonprototypesanddesignspecificationsusing standards and coding principles and patterns. Document,publishandadheretocodingstandardsand practices. Reviewrequirementspecificationsandbusinessprocessartifactsforproposedsolution implementations Workcloselywithbusinessanalysts,subjectmatterexpertsanddevelopmentteamsin design, development, testing, implementation, and support of application projects. Maintaineffectivecommunicationswithbusinessanalystsandclientstoidentifyneedsand evaluate alternative business solutions with project management. Workcloselywitharchitects,seniordevelopers,businessanalystsanddevelopmentteams for design, development, testing, implementation, and support of application projects. MANDATORYSKILLS :Minimum of 15+ years' experience with writing application software,data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments includebutarenotlimitedtomainframe,mid-range,personalcomputers,laptop;available to assist and/or lead in the design of program specifications and the implementation of software solutions. PreferredSkills: BA/BSDegreeorequivalent,inatechnologyrelatedfieldorotherdegreepreferred. Advanced-levelcertificationsand/ortraininginapplication development. MicrosoftCertifiedProfessional. AWSCertificationorAzureCloudCertification 15 + yearsofexperienceinobject-orienteddesign,development,testinganddeployment in a web/client-server environment. 15+yearsofhands-ondevelopmentexperiencewithprojectsinvolvingMicrosoft. NET and SQL Server technologies for web, web service and desktop application development using C#. NET , ASP. NET , ADO. NET , HTML 5,AJAX,WPF, WCF, MVC,Microservices,jQuery,EntityFramework,LINQ,VisualStudio 2017/2019. 15+yearsofrelationaldatabasedesign,normalization,T SQL,storedprocedures, SQL Server 2014/2017/2019, SSIS packages, data modeling tools (ERwin/ERStudio). Proficiencyindataanalysisandad-hocreportingusingT SQL,MicrosoftSQL Server, and Microsoft Excel. Expertiseinmap-basedapplicationdevelopmentandGISmappingsoftware,with ESRI ArcGIS Desktop, ArcGIS Online, Open Layers and/orMap boxpreferred DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism

Overview Keller Management Services, LLC is one of the World's leading Specialty Contractors and have offices throughout the United States. The IT Service Operations Analyst will be the IT procurement contact within the assigned region and responsible for delivering end-to-end procurement support in accordance with IT standards and service level agreements. By partnering with local management, end-users and technology teams. The IT Service Operations Analyst ensures all procurement incidents and needs are documented in ServiceNow, ordered, delivered, retrieved, and reported back within acceptable timeframes. Responsibilities Hardware Request & Incident Management Process, order, and approve incoming IT requests, including computers, accessories, mobile devices, service modifications, and asset-related actions adhering to IT policy. Handle incidents, tasks, and operational tickets assigned to Service Operations; reassigning to appropriate teams when necessary. Analyze recurring incident patterns and recommend improvements to processes, workflows, or tooling to reduce operational friction and enhance user experience. Provide support for service issues, device performance concerns, and user-reported operational challenges. Operational Support & Lifecycle Management Oversee the full lifecycle of hardware assets including procurement, assignment, deployment, retrieval, and return of IT assets and mobile devices. Manage mobile device lifecycle events (new lines, upgrades, replacements, suspensions, terminations, reactivations). Maintain accurate tracking of assets and service actions in ServiceNow. Mobile Device Vendor, Carrier & Tool Interaction Utilize Brightfin, carrier portals, and procurement systems to execute operational tasks. Work with Telecom Portal for service actions and data exchange with Brightfin. Collaborate with carriers to resolve service issues, validate line eligibility, and manage device upgrades. Financial & Reporting Responsibilities Pay off device balances using p-card as needed and ensure accurate reporting in monthly Emburse expense submissions. Support IT Procurement in monitoring spend, identifying discrepancies, and optimizing service usage. Governance, Standards & Continuous Improvement Ensure adherence to IT service standards, policies, and SLAs. Proactively propose enhancements to standardize processes, reduce operational friction, and improve service delivery. Contribute to initiatives related to ITSM, asset management, mobility governance, and operational optimization. Qualifications Experience & Expertise Experience working in IT service desk or technical support environment with at least 2 years of relevant experience in a multi-cultural and geographically dispersed environment. Technical knowledge of desktop hardware, operating systems, software applications, and procurement applications. Familiarity with IT service frameworks, such as CompTIA A+ or ITIL, and experience with ServiceNow. Problem-solving abilities, with a focus on customer satisfaction and service quality. Written and verbal fluency to communicate technical concepts in a simplified end-user friendly way across all levels of the organisation. Ability to work under pressure in a fast-paced environment and handle multiple priorities simultaneously. Good planning and organizing skills and ability to balance and priorities workload. Additional Information Salary Range: $55-60K per year Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits: 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity

Genesis10 is currently seeking a Senior Systems Engineer for a full-time permanent opportunity located in Indianapolis, IN. This role will be onsite with some hybrid flexibility after 90 days. Pay range: $100,000 - $125,000.00 per year, W2, based on skill and experience level. Job Summary: The Senior Systems Engineer is responsible for the design recommendation, project implementation, and ongoing management of our client's enterprise systems with a strong emphasis on Microsoft 365, Azure/Entra ID, and Citrix administration. This role ensures the reliability, security, and performance of core infrastructure supporting over 25 locations across North America and Europe. Responsibilities: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, OneDrive, Teams, Intune, Copilot, as well as application integration and SSO Manage Azure Active Directory (Entra ID) hybrid identity integrations, conditional access policies, and MFA enforcement Monitor and remediate Azure AD Connect and Entra Connect sync issues Support and secure Intune/Endpoint Manager for device configuration, compliance, and application delivery Develop and enforce role-based access controls (RBAC) and governance across M365 workloads Architect, Manage, and support Citrix Virtual Desktops and Apps Optimize performance, user profiles, and application delivery Integrate Citrix authentication with Entra ID and Azure MFA Troubleshoot Citrix session issues and maintain high availability of Citrix infrastructure Maintain Dell VxRail, VMware, and Nutanix environments Manage Windows Server infrastructure including AD DS, DNS, DHCP, and Group Policy Support on-premise and cloud infrastructure Ensure system security using SentinelOne, CrowdStrike, and related endpoint protection in cooperation with the security team Configure, monitor, and troubleshoot backup Test and document DR and Business Continuity procedures regularly Support compliance frameworks including HIPAA, SOC2 Type II and ISO 27001 Participate in integration efforts for newly acquired organizations, focusing on M365/Azure consolidation and Citrix access enablement Collaborate with leadership in maintaining a scalable, secure hybrid-cloud infrastructure Requirements: Proven experience managing Microsoft 365 and Azure/Entra in an enterprise hybrid environment Hands-on Citrix architecture and administration experience Strong understanding of Windows Server, Active Directory, and VMware/Nutanix platforms Familiarity with ITIL/ITSM principles and change control processes Hands on experience with audit, controls, and compliance for HIPAA, SOC2 Type II, NIST , and ISO 27001 Excellent documentation and communication skills Analytical and methodical and collaborative troubleshooting ability Comfortable managing multiple projects with minimal supervision Desired skills: PowerShell scripting for automation Experience integrating Citrix with Azure AD or Entra Understanding of compliance controls and secure identity management Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website . Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details

Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .

Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.

Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details

INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details

Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details

Category:: Professional Subscribe:: Department:: Information Technology Services Locations:: Binghamton, NY Posted:: Oct 21, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 05095 Position ID:: 193952 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology Services is seeking an experienced, energetic, engaging, and collaborative individual to join our Technical Support team that provides hardware, software, and peripheral support to the Binghamton University community. This individual will work closely with the Department of Mathematics and Statistics and serve as their primary Technical Support Analyst. The Technical Support Analyst must be able to work independently of direct supervision with a diverse, cross-functional group of professionals, faculty, and students to support all in the pursuit of academic excellence within a premier University environment. The Technical Support Analyst reports to the Main Campus Technical Support Manager and collaborates closely with Technology Support Services, other ITS teams, campus staff, and external vendors. The Technical Support Analyst will: Provide hardware and software support for university-owned devices (computers, mobile devices, copiers, monitors, and printers) including installation, configuration, upgrading, troubleshooting, and repair. Diagnose and resolve basic and complex problems; perform triage and escalate unresolved problems to groups within ITS when appropriate. Transfer data, map network drives, assist with faculty and staff email accounts and install new computers and applications. Assist with basic web server support. Research, recommend, and implement hardware and software purchases and configurations to meet user needs and to help ensure compatibility with university systems and architecture. Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. Use desktop management tools to streamline support and device management. Maintain fluency in new technologies that are used at Binghamton University. Provide flexible, patient, and creative solutions to issues as they arise. Competence, timeliness, quality, and excellence are characteristics the individual must provide. Must be able to maintain data confidentiality and compliance with regulatory requirements (FERPA, HIPAA, etc.) Work schedule will fluctuate based on the academic calendar. Requirements: Associate's degree (or higher) Minimum of two years' work experience in technical support or instructional technology support Experience installing and supporting current and legacy versions of Windows and macOS Experience in troubleshooting and installing computer hardware Effective oral and written communication skills, with the ability to explain technical issues to both technical and non-technical audiences. Ability to travel to offices and perform physical tasks such as lifting up to 30 pounds, reaching, bending, kneeling, crawling, or working in small spaces Ability to work effectively with a diverse community of faculty, staff, and students Preferred: Bachelor's degree Four or more years of experience collaborating across multiple teams and departments in a large organization Apple, Dell, Microsoft, or Linux Certifications Experience supporting smartphones and tablets including installing/configuring apps and troubleshooting connectivity issues Experience with basic linux server maintenance including user/permissions management, routine updates, and security patching Experience maintaining web services including basic htm Familiarity with higher education or research environments. Experience with Desktop Management products (e.g., JAMF, SCCM Experience with ITSM tools such as TeamDynamix Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer. Additional Information: Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: November 5, 2025 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: Resume, Cover letter, and Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .

Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally

Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details

IT Support Analyst Job ID: 293188 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information IT Support Automation Job Summary The IT Support Analyst will provide Tier 1 and Tier 2 technical support to end users on various issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The IT Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations. The IT Support Analyst will also perform root cause analysis, develop documentation for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. Responsibilities Administer solutions for modern management of endpoints and applications; support platform software upgrades, workstation patching/compliance, and application delivery Engage in the continuous improvement of endpoint administration including automation, monitoring, patching, backup/recovery, etc. by applying industry standards and best practices Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment Participate in hardware and software reviews and recommend purchases; Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades Act as a technical leader in a consultative role for customers to understand specific application requests and provide appropriate solutions/recommendations Functions as the key contact for IT requests from a broad range of users for technical support. Provides consultation and support; communicates effectively to convey complex technical information Required Qualifications Educational Requirements High School Diploma or equivalent Preferred Qualifications Preferred Educational Qualifications Bachelor's Degree Preferred Experience One (1) year experience in related work, including customer service experience Proposed Salary $19.23 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to learn and adapt to new technologies Capacity for quick response to customer needs Ability to analyze and troubleshoot common desktop/client/server problems and escalate advanced issues Ability to use independent judgment Ability to work independently as well as in a team Ability to manage multiple projects, meet deadlines and adapt to frequent change KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Knowledge of application servers and installed information systems Knowledgeable about hardware and software, integrated systems, and event driven programs SKILLS Effective communication (verbal and written), organizational and human relations skills Effective, problem-solving, time management, analytical, and detail orientation skills Apply Before Date February 18, 2026 Application review may begin as early January 12, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours Travel may be required May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation. May be required to work from ladders or lifts to access elevated work areas. Requires after hours on call service. May be required to walk/navigate support areas. Background Check Standard To apply, visit click apply for full job details