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SYSTEMS ADMINISTRATOR-ONSITE
Schneider Packaging Equipment Brewerton, New York
Description: Base Salary Range : $80k-$90k Reports to - IT Director Annual Bonus : 10% Direct Reports - None Remote: No Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Schneider is seeking an experienced IT Systems Administrator to serve in a dual capacity: backend administration of Microsoft 365 technologies and hands-on, customer-focused IT support for our end users. In this role, you will identify, research, and resolve technical issues across hardware, software, and network environments while maintaining a high standard of service for internal stakeholders. You will work closely with the broader IT team to manage Microsoft 365 infrastructure, virtualization platforms, endpoint management, and emerging technologies - playing a key role in advancing Pacteon's technology roadmap. KEY RESPONSIBILITIES Microsoft 365 & Cloud Administration Administer and support the full Microsoft 365 suite, including Teams, SharePoint, and Entra (Azure AD) Manage SharePoint architecture, page configurations, and storage governance Oversee Intune enrollment, remote device management, application deployment, and patch management Support clod migrations and integrations with Azure or AWS environments Virtualization & Infrastructure Administer VMware and Hyper-V environments, including VM provisioning, migrations, backups, and maintenance Assist with network server hardware administration and ongoing infrastructure tasks Support LAN/WAN environments including Cisco Meraki firewalls and wireless systems End-User Support & Systems Management Provide responsive desk-side and remote support for hardware, software, and network issues Build, image, and configure PCs; manage new hire onboarding setup and user training Maintain Active Directory and administer user accounts, permissions, and group policies Manage hardware and software inventory and support application lifecycle management Strategic & Cross-Functional Initiatives Evaluate and recommend AI and automation tools to improve organizational efficiency Conduct telecommunications and network assessments; recommend cost-effective IT solutions Support the implementation and ongoing maintenance of the Profit Key ERP system Deliver end-user training on technology tools and best practices as needed Requirements: PROFESSIONAL QUALIFICATIONS Education: o Associate's degree in Network Technology, Information Systems, or a related field preferred o Relevant technical certifications strongly valued: CompTIA A+, Network+, MCP, MCSE or equivalent Experience: o 3-5 years of hands-on IT systems administration experience, including: Microsoft 365 administration (SharePoint, Teams, Entra/Azure AD) Intune device management and deployment VMware and/or Hyper-V administration, including migrations and backup strategies Desktop support and LAN/WAN network administration Cisco Meraki firewalls and wireless infrastructure o Experience with cloud migrations (Azure or AWS) is a plus Skills: o Strong customer service orientation with a proactive, solutions-focused mindset o Excellent written and verbal communication skills o Ability to manage multiple priorities in a fast-paced manufacturing environment o Eagerness to grow technically and contribute to advancing enterprise technologies BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PI285e26c80f2c-9906
04/05/2026
Full time
Description: Base Salary Range : $80k-$90k Reports to - IT Director Annual Bonus : 10% Direct Reports - None Remote: No Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Schneider is seeking an experienced IT Systems Administrator to serve in a dual capacity: backend administration of Microsoft 365 technologies and hands-on, customer-focused IT support for our end users. In this role, you will identify, research, and resolve technical issues across hardware, software, and network environments while maintaining a high standard of service for internal stakeholders. You will work closely with the broader IT team to manage Microsoft 365 infrastructure, virtualization platforms, endpoint management, and emerging technologies - playing a key role in advancing Pacteon's technology roadmap. KEY RESPONSIBILITIES Microsoft 365 & Cloud Administration Administer and support the full Microsoft 365 suite, including Teams, SharePoint, and Entra (Azure AD) Manage SharePoint architecture, page configurations, and storage governance Oversee Intune enrollment, remote device management, application deployment, and patch management Support clod migrations and integrations with Azure or AWS environments Virtualization & Infrastructure Administer VMware and Hyper-V environments, including VM provisioning, migrations, backups, and maintenance Assist with network server hardware administration and ongoing infrastructure tasks Support LAN/WAN environments including Cisco Meraki firewalls and wireless systems End-User Support & Systems Management Provide responsive desk-side and remote support for hardware, software, and network issues Build, image, and configure PCs; manage new hire onboarding setup and user training Maintain Active Directory and administer user accounts, permissions, and group policies Manage hardware and software inventory and support application lifecycle management Strategic & Cross-Functional Initiatives Evaluate and recommend AI and automation tools to improve organizational efficiency Conduct telecommunications and network assessments; recommend cost-effective IT solutions Support the implementation and ongoing maintenance of the Profit Key ERP system Deliver end-user training on technology tools and best practices as needed Requirements: PROFESSIONAL QUALIFICATIONS Education: o Associate's degree in Network Technology, Information Systems, or a related field preferred o Relevant technical certifications strongly valued: CompTIA A+, Network+, MCP, MCSE or equivalent Experience: o 3-5 years of hands-on IT systems administration experience, including: Microsoft 365 administration (SharePoint, Teams, Entra/Azure AD) Intune device management and deployment VMware and/or Hyper-V administration, including migrations and backup strategies Desktop support and LAN/WAN network administration Cisco Meraki firewalls and wireless infrastructure o Experience with cloud migrations (Azure or AWS) is a plus Skills: o Strong customer service orientation with a proactive, solutions-focused mindset o Excellent written and verbal communication skills o Ability to manage multiple priorities in a fast-paced manufacturing environment o Eagerness to grow technically and contribute to advancing enterprise technologies BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PI285e26c80f2c-9906
Technical Operations Senior Specialist
Canon U.S.A., Inc. Manhattan, New York
Technical Operations Senior Specialist US-NY-New York Job ID: 33991 Type: Full-Time # of Openings: 1 Category: Office Services NY - NY-NYC Health-MS About the Role Responsible for medium to complex application administration for fleet management, output management and scanning software solutions through client knowledge and relationships with all appropriate IT administrators and personnel. Your Impact - Establishes and manages relationships with all appropriate client IT administrators and personnel. - Establishes and maintains a thorough knowledge of the client's networking environment. - Maintains up-to-date knowledge of all solutions deployed within the client's environment. - Responsible for regular application administration for fleet management, output management and scanning software solutions. - Assists the client and Canon's Account Team to test and implement hardware/software solutions in client network environment. - Alerts Canon team of potential impact to timeline immediately. - Performs all technical support and issue resolution activities. - Communicates chronic technology issues with Client, Canon Account Team. - Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies. - Ensures technical deadlines are met, works with project team to manage customer expectations. - Leads technical projects, chairs technical meetings, and ensures project success through project management. - Coordinates kick-off meetings. - Establishes and maintains relationship with customer's IT management team. - Develops and delivers technical classes for on-site personnel, ex. school of technology (SOT), TNTAP. Customer Service - Consistently applies core customer service excellence approaches. - Provides unexpected service/value to customers whenever possible (looks for opportunities). - Consistently generates healthy customer service relationships representing Canon. - Systematically shares customer feedback with team to broaden team knowledge of issues, capabilities, customer-specific needs and requirements. - Contributes regularly to customer information database including issue resolution. About You: The Skills & Expertise You Bring In accordance with applicable law, we are providing the anticipated rate for this role: $76,150 - $104,570 / annually Possible on-site reporting to various client locations within the five boroughs of New York. - Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Cloud+, CompTIA Server+, or equivalent. - Consistently strong customer service interactions from relationship building to issue management and follow-through. - Continuous contribution of customer data to customer service database to improve service delivery. - Recommends changes to work systems or approaches to improve customer experience. - Works across departments with Canon team members to share customer feedback as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PIc94b3694a7a2-0704
04/05/2026
Full time
Technical Operations Senior Specialist US-NY-New York Job ID: 33991 Type: Full-Time # of Openings: 1 Category: Office Services NY - NY-NYC Health-MS About the Role Responsible for medium to complex application administration for fleet management, output management and scanning software solutions through client knowledge and relationships with all appropriate IT administrators and personnel. Your Impact - Establishes and manages relationships with all appropriate client IT administrators and personnel. - Establishes and maintains a thorough knowledge of the client's networking environment. - Maintains up-to-date knowledge of all solutions deployed within the client's environment. - Responsible for regular application administration for fleet management, output management and scanning software solutions. - Assists the client and Canon's Account Team to test and implement hardware/software solutions in client network environment. - Alerts Canon team of potential impact to timeline immediately. - Performs all technical support and issue resolution activities. - Communicates chronic technology issues with Client, Canon Account Team. - Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies. - Ensures technical deadlines are met, works with project team to manage customer expectations. - Leads technical projects, chairs technical meetings, and ensures project success through project management. - Coordinates kick-off meetings. - Establishes and maintains relationship with customer's IT management team. - Develops and delivers technical classes for on-site personnel, ex. school of technology (SOT), TNTAP. Customer Service - Consistently applies core customer service excellence approaches. - Provides unexpected service/value to customers whenever possible (looks for opportunities). - Consistently generates healthy customer service relationships representing Canon. - Systematically shares customer feedback with team to broaden team knowledge of issues, capabilities, customer-specific needs and requirements. - Contributes regularly to customer information database including issue resolution. About You: The Skills & Expertise You Bring In accordance with applicable law, we are providing the anticipated rate for this role: $76,150 - $104,570 / annually Possible on-site reporting to various client locations within the five boroughs of New York. - Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Cloud+, CompTIA Server+, or equivalent. - Consistently strong customer service interactions from relationship building to issue management and follow-through. - Continuous contribution of customer data to customer service database to improve service delivery. - Recommends changes to work systems or approaches to improve customer experience. - Works across departments with Canon team members to share customer feedback as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PIc94b3694a7a2-0704
IT Administrator-Lor
Career Systems Development Corporation Limestone, Maine
Description: Job Summary: Responsible for successful management of the site information technology systems. Conducts computer and system updates. Conducts software updates. Employee effects minor hardware repairs. Install and set up new equipment. Process systems rights authorizations. Provide IT technical support to site staff. Duties/Responsibilities: Demonstrates and abides by the Company Core Values, company operating principles, Career Success Standards. Assists students in adjusting to Center life to enhance student retention by providing supervision, behavior modification, counseling, and by acting as a positive role model and mentor. Ensures that student needs are met in a timely professional manner with the highest degree of customer service in mind. Adheres to all PRH and company policies and procedures, and the Center Operating Procedures. Prepares reports and forms and documents in CIS case notes and files observations of student's behavior, performance, notable information or events, and progress towards achieving goals and objectives. Maintains confidentiality but reports significant events or situations immediately through approved channels to ensure the health, safety, and well-being of students and staff, and to ensure that required reporting occurs, and that students receive emergency services as needed. Facilitates prompt and appropriate assistance to students in the event of injury, illness, or emotional trauma. Ensures equipment and assigned work areas are clean and maintained in accordance with Center, CSD, and DOL standards, including conducting quarterly property counts, submitting property relocation requests, may serve as a property custodian, and submits maintenance requests as needed. Process excess equipment requests for outdated equipment. Provides information processing, systems counseling, training and guidance to Center students and staff in regard to Center computer systems and Computer Labs. Assists with the implementation and maintenance of computers, networks, peripherals, and software applications necessary in the Job Corps information system. Develops job aids, check lists, training and resource materials for tasks performed in software applications. Provides individual and group instruction, as needed, on the use of communications and computer equipment, software applications, and on network features. Assists students and staff with application problems and responds to and resolves end user technical problems with communication and computer systems. Performs system updates, sets up new computer equipment, conducts minor equipment repair and or arranges for more complicated repairs. Acts as a property custodian for excess computer and communication equipment. Acts as property custodian for IT area. Processes user application request for Center staff with the data center and monitors staff separations with human resources to terminate access government and company systems. Attends staff training sessions as required. Performs other duties as assigned. Requirements: Qualifications : Minimum : Associates degree in computer technology and two years' experience in the field. Preferred : Bachelor's Degree in related field or an equivalent combination of higher education and professional experience. One year of work-related experience and demonstrated knowledge/skills/abilities working with computers and software. Previous Job Corps experience. Knowledge : Ability to install, configure, troubleshoot, and maintain hardware and software applications. Ability to obtain a state and/or commercial driver's license if required. Excellent communication skills, both oral and written. Good organizational skills. Knowledge of basic training techniques. Ability to effectively relate to student population. Good presentation skills. Demonstrated ability to manage complex, multiple projects. Must obtain and maintain CPR/FA certification. Physical Requirements: Frequently Sitting Seeing Hearing Speaking Occasionally Standing Walking Bending Stooping Squatting Flexibility Seldom Climbing Lifting 50 pounds Carrying Kneeling Pushing/Pulling Running Driving Environmental Demands: Equipment: Ability to operate office equipment Work Alone: Occasionally works alone Work With Others: 85% of time spent working and interacting with team and other departments Reading: Ability to read at a college level Writing: Ability to write at a college level Compensation details: 61318.4-61318.4 Yearly Salary PI33dc67ad4cf3-6262
04/05/2026
Full time
Description: Job Summary: Responsible for successful management of the site information technology systems. Conducts computer and system updates. Conducts software updates. Employee effects minor hardware repairs. Install and set up new equipment. Process systems rights authorizations. Provide IT technical support to site staff. Duties/Responsibilities: Demonstrates and abides by the Company Core Values, company operating principles, Career Success Standards. Assists students in adjusting to Center life to enhance student retention by providing supervision, behavior modification, counseling, and by acting as a positive role model and mentor. Ensures that student needs are met in a timely professional manner with the highest degree of customer service in mind. Adheres to all PRH and company policies and procedures, and the Center Operating Procedures. Prepares reports and forms and documents in CIS case notes and files observations of student's behavior, performance, notable information or events, and progress towards achieving goals and objectives. Maintains confidentiality but reports significant events or situations immediately through approved channels to ensure the health, safety, and well-being of students and staff, and to ensure that required reporting occurs, and that students receive emergency services as needed. Facilitates prompt and appropriate assistance to students in the event of injury, illness, or emotional trauma. Ensures equipment and assigned work areas are clean and maintained in accordance with Center, CSD, and DOL standards, including conducting quarterly property counts, submitting property relocation requests, may serve as a property custodian, and submits maintenance requests as needed. Process excess equipment requests for outdated equipment. Provides information processing, systems counseling, training and guidance to Center students and staff in regard to Center computer systems and Computer Labs. Assists with the implementation and maintenance of computers, networks, peripherals, and software applications necessary in the Job Corps information system. Develops job aids, check lists, training and resource materials for tasks performed in software applications. Provides individual and group instruction, as needed, on the use of communications and computer equipment, software applications, and on network features. Assists students and staff with application problems and responds to and resolves end user technical problems with communication and computer systems. Performs system updates, sets up new computer equipment, conducts minor equipment repair and or arranges for more complicated repairs. Acts as a property custodian for excess computer and communication equipment. Acts as property custodian for IT area. Processes user application request for Center staff with the data center and monitors staff separations with human resources to terminate access government and company systems. Attends staff training sessions as required. Performs other duties as assigned. Requirements: Qualifications : Minimum : Associates degree in computer technology and two years' experience in the field. Preferred : Bachelor's Degree in related field or an equivalent combination of higher education and professional experience. One year of work-related experience and demonstrated knowledge/skills/abilities working with computers and software. Previous Job Corps experience. Knowledge : Ability to install, configure, troubleshoot, and maintain hardware and software applications. Ability to obtain a state and/or commercial driver's license if required. Excellent communication skills, both oral and written. Good organizational skills. Knowledge of basic training techniques. Ability to effectively relate to student population. Good presentation skills. Demonstrated ability to manage complex, multiple projects. Must obtain and maintain CPR/FA certification. Physical Requirements: Frequently Sitting Seeing Hearing Speaking Occasionally Standing Walking Bending Stooping Squatting Flexibility Seldom Climbing Lifting 50 pounds Carrying Kneeling Pushing/Pulling Running Driving Environmental Demands: Equipment: Ability to operate office equipment Work Alone: Occasionally works alone Work With Others: 85% of time spent working and interacting with team and other departments Reading: Ability to read at a college level Writing: Ability to write at a college level Compensation details: 61318.4-61318.4 Yearly Salary PI33dc67ad4cf3-6262
TEKsystems
Jr. Systems Administrator
TEKsystems Lansing, Michigan
Description We're seeking a systems administrator who's eager to use and grow his or her technological skills. In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, and assist in the development of an overall IT strategy. Our ideal candidate will be passionate about attention to detail and applying their skills to ensure best in class IT Service delivery. Responsibilities and Duties: • Support Azure Infrastructure including Virtual Servers, Storage Accounts, Firewalls (Palo Alto Networks and Meraki), Veeam for M365, Veeam for Azure, Virtual Networks, Routing Tables, Azure Virtual Desktop, Scaling Plans, etc. • Support on-prem infrastructure including Meraki MX Firewalls, MS Switches, MR Wireless Access Points, MT Sensors, and MV Cameras. Pure Storage SAN, monitor UPS and generator. • Support infrastructure for Grand Rapids, Detroit, and Columbus offices plus 30 remote project sites. • Support infrastructure for DR site where on-prem virtual servers are replicated to. • Support Sophos MDR, and Cisco Umbrella. • Manage hosted VoIP phone service. • Evaluate system and hardware requirements for varying levels of computing. • Install, configure, maintain, and decommission physical and virtual devices. • Construct and distribute software stacks (operating systems, and applications). • Handle escalated issues and provide advanced support to resolve complex technical issues for end-users and administrators. • Ensure consistent documentation of all infrastructure systems and procedures. • Develop tools (scripts/programs) for system maintenance and monitoring activities and automation. • Improve upon and create automated setup of systems. • Seek and act on new threat or vulnerability information. • Perform root cause analysis and determine cause of problems to develop specific solutions to incidents and problems. • Participate in continuous cross-training to provide full serviceability of resources. • Seek out opportunities for continuous learning and personal growth of skills related to this position. Skills Windows, Windows server, Active directory, Vmware, Azure, Server administrator, System administrator, meraki, Palo Alto, Entra ID, autodesk, Automox, vista, procore, sophos Top Skills Details Windows,Windows server,Active directory,Vmware,Azure,Server administrator,System administrator,meraki,Palo Alto,Entra ID Additional Skills & Qualifications -Experience troubleshooting Autodesk products, specifically the Architecture, Engineering & Construction collection. -Experience configuring and maintaining desktop patch policies for 1st and 3rd party products. We use Automox so any previous experience there would be helpful, especially if they experience with Automox worklet policies. -Experience with Vista (Viewpoint) ERP and Procore construction management software. -Experience with Sophos, Sophos Central, integrations, creating and managing custom threat policies. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Lansing, MI. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lansing,MI. Application Deadline This position is anticipated to close on Apr 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
04/05/2026
Full time
Description We're seeking a systems administrator who's eager to use and grow his or her technological skills. In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, and assist in the development of an overall IT strategy. Our ideal candidate will be passionate about attention to detail and applying their skills to ensure best in class IT Service delivery. Responsibilities and Duties: • Support Azure Infrastructure including Virtual Servers, Storage Accounts, Firewalls (Palo Alto Networks and Meraki), Veeam for M365, Veeam for Azure, Virtual Networks, Routing Tables, Azure Virtual Desktop, Scaling Plans, etc. • Support on-prem infrastructure including Meraki MX Firewalls, MS Switches, MR Wireless Access Points, MT Sensors, and MV Cameras. Pure Storage SAN, monitor UPS and generator. • Support infrastructure for Grand Rapids, Detroit, and Columbus offices plus 30 remote project sites. • Support infrastructure for DR site where on-prem virtual servers are replicated to. • Support Sophos MDR, and Cisco Umbrella. • Manage hosted VoIP phone service. • Evaluate system and hardware requirements for varying levels of computing. • Install, configure, maintain, and decommission physical and virtual devices. • Construct and distribute software stacks (operating systems, and applications). • Handle escalated issues and provide advanced support to resolve complex technical issues for end-users and administrators. • Ensure consistent documentation of all infrastructure systems and procedures. • Develop tools (scripts/programs) for system maintenance and monitoring activities and automation. • Improve upon and create automated setup of systems. • Seek and act on new threat or vulnerability information. • Perform root cause analysis and determine cause of problems to develop specific solutions to incidents and problems. • Participate in continuous cross-training to provide full serviceability of resources. • Seek out opportunities for continuous learning and personal growth of skills related to this position. Skills Windows, Windows server, Active directory, Vmware, Azure, Server administrator, System administrator, meraki, Palo Alto, Entra ID, autodesk, Automox, vista, procore, sophos Top Skills Details Windows,Windows server,Active directory,Vmware,Azure,Server administrator,System administrator,meraki,Palo Alto,Entra ID Additional Skills & Qualifications -Experience troubleshooting Autodesk products, specifically the Architecture, Engineering & Construction collection. -Experience configuring and maintaining desktop patch policies for 1st and 3rd party products. We use Automox so any previous experience there would be helpful, especially if they experience with Automox worklet policies. -Experience with Vista (Viewpoint) ERP and Procore construction management software. -Experience with Sophos, Sophos Central, integrations, creating and managing custom threat policies. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Lansing, MI. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lansing,MI. Application Deadline This position is anticipated to close on Apr 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Computer Resource Specialist 2 Davis, CA, Job ID 83684
University of California Agriculture and Natural Resources El Macero, California
Computer Resource Specialist 2 Davis, CA, Job ID 83684 University of California Agriculture and Natural Resources Job Description As part of the ANR IT Service Desk team, responsible for division-wide support of computer hardware, software, mobile devices, and a broad range of technology. Key activities include phone and in-person support installations, upgrades, troubleshooting, network connectivity, file management, backups and restoration, maintenance, and security of ANR IT systems (tools). Responsible for assisting clients with technical problems and helping assess needs and purchase computers, software, and mobile devices. Provide support for all enterprise software applications in use by ANR including, but not limited to, email, content management systems, blogs, surveys, financial systems, computer software, web and video conferencing, and a wide variety of other software. Provide training, documentation, and instruction on the use of all kinds of technology at ANR. Serve as backup support for application, system, and network administration duties to help ensure continuous operation of ANR IT services. This position will promote, in all ways consistent with other responsibilities of the position, the affirmative action goals established by UC ANR. Pay Scale: $34.58 - $39.67/Hourly Job Posting Close Date: This job is open until filled. The first application review date will be 01/30/2026. Key Responsibilities: 60% IT SERVICE DESK SUPPORT As part of the highly service-oriented ANR IT Service Desk team, serve as the primary point of contact for ANR staff and affiliates with computer hardware, software, mobile, and other technology needs and problems affecting individual and departmental technology and network connections. Provide both proactive phone and in-person, diagnosis, prioritization, and support for all walk-in, telephone, e-mail, and web-based requests for assistance, logging service tickets in a tracking system. Provide installation and configuration hardware and software such as operating systems, endpoint management software, personal productivity software, security software, printing services, network connectivity, and more. Be familiar with and provide support for ANR-built and campus-based IT services that ANR uses as well as third-party software used to deliver IT services to ANR. Travel to remote ANR offices occasionally to provide in-person support for maintenance needs or projects. Responsible to work with the team to ensure adequate service desk coverage. Other duties as assigned. 20% TRAINING AND DOCUMENTATION Design and provide training for ANR staff on a variety of technologies of interest and importance such as Microsoft Office, help desk tools, cloud personal productivity software, and custom in-house applications. Create documentation to support the ANR community and community's use of technology through FAQs, procedures, websites, training materials, and other documentation. 10% APPLICATION, SYSTEM AND NETWORK ADMINISTRATION SUPPORT Provide backup administration support for ANR's applications, system, and network to the primary administrators of those services. Partner closely with the lead application, system, and network administrators to learn administration in those areas to serve as secondary backup support. 10% AUDIO-VIDEO CONFERENCING AND TECHNOLOGY SUPPORT Provide support for the operation of AV equipment, media processing, and web, phone, and video conferencing support services. Provide support for presentations by ANR staff and affiliates, and participate in AV equipment service configuration, operation, problem-solving, and support. Requirements: Excellent interpersonal and communication skills to effectively and professionally communicate via email, telephone, or in-person with a diverse group of professionals and academics with varied computer skills. Strong customer service orientation, skills, and experience. Experience working in a team environment closely collaborating to provide professional IT support to a large, distributed constituency. Experience and skills with a wide variety of technology including computers (both Microsoft and Apple-based), a variety of personal productivity and enterprise software, mobile devices, audio/video, web, and video conferencing technology, network technology, and IT infrastructure systems. Skills to work effectively on multiple complex tasks that may not be well defined, under full workload, tight deadlines, and shifting priorities with high attention to detail. Skills to read and interpret technical manuals/specifications/instructions. Skills to develop skills and learn new technology. Skills to write customer-oriented documentation to explain the technology, create web pages, and provide other forms of written documentation to support ANR's use of technology. Skills to conduct training for the ANR division using a variety of delivery mediums (in-person, video, webinar, etc.) to assist in the use and adoption of technology. Hands-on experience and end-user support with Apple products, e.g., Mac, iPad, iPhone. Experience and knowledge of a variety of essential applications, including MS Office, MS Active. Directory and Exchange, and common IT service management tools. Preferred Skills: Experience with Distance Learning. Experience with Zoom video conferencing platform. Experience with Zendesk/ServiceNow IT help desk platforms, VoIP, and Social Media integrations. Knowledge of hardware diagnostic tools, antivirus software, and network utility software. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8e2fa2b332b7384d98487c6843be3645
04/05/2026
Full time
Computer Resource Specialist 2 Davis, CA, Job ID 83684 University of California Agriculture and Natural Resources Job Description As part of the ANR IT Service Desk team, responsible for division-wide support of computer hardware, software, mobile devices, and a broad range of technology. Key activities include phone and in-person support installations, upgrades, troubleshooting, network connectivity, file management, backups and restoration, maintenance, and security of ANR IT systems (tools). Responsible for assisting clients with technical problems and helping assess needs and purchase computers, software, and mobile devices. Provide support for all enterprise software applications in use by ANR including, but not limited to, email, content management systems, blogs, surveys, financial systems, computer software, web and video conferencing, and a wide variety of other software. Provide training, documentation, and instruction on the use of all kinds of technology at ANR. Serve as backup support for application, system, and network administration duties to help ensure continuous operation of ANR IT services. This position will promote, in all ways consistent with other responsibilities of the position, the affirmative action goals established by UC ANR. Pay Scale: $34.58 - $39.67/Hourly Job Posting Close Date: This job is open until filled. The first application review date will be 01/30/2026. Key Responsibilities: 60% IT SERVICE DESK SUPPORT As part of the highly service-oriented ANR IT Service Desk team, serve as the primary point of contact for ANR staff and affiliates with computer hardware, software, mobile, and other technology needs and problems affecting individual and departmental technology and network connections. Provide both proactive phone and in-person, diagnosis, prioritization, and support for all walk-in, telephone, e-mail, and web-based requests for assistance, logging service tickets in a tracking system. Provide installation and configuration hardware and software such as operating systems, endpoint management software, personal productivity software, security software, printing services, network connectivity, and more. Be familiar with and provide support for ANR-built and campus-based IT services that ANR uses as well as third-party software used to deliver IT services to ANR. Travel to remote ANR offices occasionally to provide in-person support for maintenance needs or projects. Responsible to work with the team to ensure adequate service desk coverage. Other duties as assigned. 20% TRAINING AND DOCUMENTATION Design and provide training for ANR staff on a variety of technologies of interest and importance such as Microsoft Office, help desk tools, cloud personal productivity software, and custom in-house applications. Create documentation to support the ANR community and community's use of technology through FAQs, procedures, websites, training materials, and other documentation. 10% APPLICATION, SYSTEM AND NETWORK ADMINISTRATION SUPPORT Provide backup administration support for ANR's applications, system, and network to the primary administrators of those services. Partner closely with the lead application, system, and network administrators to learn administration in those areas to serve as secondary backup support. 10% AUDIO-VIDEO CONFERENCING AND TECHNOLOGY SUPPORT Provide support for the operation of AV equipment, media processing, and web, phone, and video conferencing support services. Provide support for presentations by ANR staff and affiliates, and participate in AV equipment service configuration, operation, problem-solving, and support. Requirements: Excellent interpersonal and communication skills to effectively and professionally communicate via email, telephone, or in-person with a diverse group of professionals and academics with varied computer skills. Strong customer service orientation, skills, and experience. Experience working in a team environment closely collaborating to provide professional IT support to a large, distributed constituency. Experience and skills with a wide variety of technology including computers (both Microsoft and Apple-based), a variety of personal productivity and enterprise software, mobile devices, audio/video, web, and video conferencing technology, network technology, and IT infrastructure systems. Skills to work effectively on multiple complex tasks that may not be well defined, under full workload, tight deadlines, and shifting priorities with high attention to detail. Skills to read and interpret technical manuals/specifications/instructions. Skills to develop skills and learn new technology. Skills to write customer-oriented documentation to explain the technology, create web pages, and provide other forms of written documentation to support ANR's use of technology. Skills to conduct training for the ANR division using a variety of delivery mediums (in-person, video, webinar, etc.) to assist in the use and adoption of technology. Hands-on experience and end-user support with Apple products, e.g., Mac, iPad, iPhone. Experience and knowledge of a variety of essential applications, including MS Office, MS Active. Directory and Exchange, and common IT service management tools. Preferred Skills: Experience with Distance Learning. Experience with Zoom video conferencing platform. Experience with Zendesk/ServiceNow IT help desk platforms, VoIP, and Social Media integrations. Knowledge of hardware diagnostic tools, antivirus software, and network utility software. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8e2fa2b332b7384d98487c6843be3645
System Administrator
CarShield Saint Peters, Missouri
Description: CarShield is seeking a System Administrator to join its growing IT Team. This position will be responsible for overseeing the maintenance and security of company computer systems. Successful candidates will have a strong understanding of networking, server technology, monitoring, patching, and security, as well as strong communication and problem-solving skills. Reporting to the IT Infrastructure Manager, this position is responsible for: Designing, building and managing Windows Servers Solutions and Linux solutions Effectively monitoring, securing and remediating security vulnerabilities Automating repetitive tasks such as Windows updates and virus management Managing highly available server environment with limited room for downtime Managing various server roles, such as clustering, Hyper-V, file services, IIS, RDS, and other Windows components Mentoring other members of the team Developing and updating technical documentation Managing identity and access platforms such as Okta and Active Directory Configuring and maintaining DNS and other core network services Administering Microsoft 365 services and applications Managing G Suite Products, such as Gmail and Google Drive Providing application support for Enterprise Systems Maintaining physical data center hardware and related systems Managing VMware ESXi hosts and the virtualized server environment including Omnissa Horizon VDI Experience with AWS and Azure managing App Services Familiarity with NetApp, Pure Storage, and other Enterprise Storage Solutions Requirements: Requirements for System Administrator: Must be able to work in-office in St. Peters, MO 5+ years of system administration experience Excellent analytic skills In-depth knowledge of networking and server technology Proven experience in server management Strong communication skills Excellent attention to detail Ability to turn complex concepts into understandable content for non-technical users Pay Rate and Benefits for System Administrator: Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.) 401k with Employer Match Discounted CarShield policies Discounted Tuition at Lindenwood University Professional development opportunities Basketball, and other recreation available on-site Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters) And more! PIbb4ef2fe6-
04/04/2026
Full time
Description: CarShield is seeking a System Administrator to join its growing IT Team. This position will be responsible for overseeing the maintenance and security of company computer systems. Successful candidates will have a strong understanding of networking, server technology, monitoring, patching, and security, as well as strong communication and problem-solving skills. Reporting to the IT Infrastructure Manager, this position is responsible for: Designing, building and managing Windows Servers Solutions and Linux solutions Effectively monitoring, securing and remediating security vulnerabilities Automating repetitive tasks such as Windows updates and virus management Managing highly available server environment with limited room for downtime Managing various server roles, such as clustering, Hyper-V, file services, IIS, RDS, and other Windows components Mentoring other members of the team Developing and updating technical documentation Managing identity and access platforms such as Okta and Active Directory Configuring and maintaining DNS and other core network services Administering Microsoft 365 services and applications Managing G Suite Products, such as Gmail and Google Drive Providing application support for Enterprise Systems Maintaining physical data center hardware and related systems Managing VMware ESXi hosts and the virtualized server environment including Omnissa Horizon VDI Experience with AWS and Azure managing App Services Familiarity with NetApp, Pure Storage, and other Enterprise Storage Solutions Requirements: Requirements for System Administrator: Must be able to work in-office in St. Peters, MO 5+ years of system administration experience Excellent analytic skills In-depth knowledge of networking and server technology Proven experience in server management Strong communication skills Excellent attention to detail Ability to turn complex concepts into understandable content for non-technical users Pay Rate and Benefits for System Administrator: Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.) 401k with Employer Match Discounted CarShield policies Discounted Tuition at Lindenwood University Professional development opportunities Basketball, and other recreation available on-site Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters) And more! PIbb4ef2fe6-
Systems Administrator IV - JSE Edwards AFB, CA
JT4 LLC Edwards, California
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES Evaluates system specifications, deploys enterprise computer systems, configures enterprise system services, establishes standards, ensures hardware/software compatibility and maintains server systems focusing on the Operating System and the network. Employee will be responsible for the following functions/duties: Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management (DM) Systems, associated databases and Configuration Management (CM)/ DM release procedures Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contracts Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies, procedures, and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including Network-Attached Storage and Storage Area Network (NAS/SAN) systems. Other duties as required RANGE POSITION DESCRIPTION Independent problem solver and great communicator that excels in administering and deploying Red Hat Enterprise Linux systems. Prefer someone with direct hands on experience and navigation within Red Hat Linux using the command line interface. Must be able to work well with different teams and entities. Must be proficient in Red Hat Enterprise Linux, SUSE Linux a plus At least 5 years of experience building and managing Red Hat systems Must be able to manage Red Hat using CLI not just from the GUI Preferred to have Ansible experience Preferred to have Scripting experience Must be able to configure a hybrid environment composed of Windows and Red Hat systems Must be able to patch Red Hat systems Must be able to obtain a Sec+ certification, if the candidate does not already have it. Must be obtained within 6 months of employment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelors degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 9 years of experience in computer system related areas of expertise. Must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Must be able obtain and maintain a government security clearance. Most possess a valid, state-issued driver's license. Must be a U.S. citizen. SALARY The expected pay range for this position is $125,000 to $150,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadlines. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13; A1412TW
04/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES Evaluates system specifications, deploys enterprise computer systems, configures enterprise system services, establishes standards, ensures hardware/software compatibility and maintains server systems focusing on the Operating System and the network. Employee will be responsible for the following functions/duties: Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management (DM) Systems, associated databases and Configuration Management (CM)/ DM release procedures Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contracts Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies, procedures, and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including Network-Attached Storage and Storage Area Network (NAS/SAN) systems. Other duties as required RANGE POSITION DESCRIPTION Independent problem solver and great communicator that excels in administering and deploying Red Hat Enterprise Linux systems. Prefer someone with direct hands on experience and navigation within Red Hat Linux using the command line interface. Must be able to work well with different teams and entities. Must be proficient in Red Hat Enterprise Linux, SUSE Linux a plus At least 5 years of experience building and managing Red Hat systems Must be able to manage Red Hat using CLI not just from the GUI Preferred to have Ansible experience Preferred to have Scripting experience Must be able to configure a hybrid environment composed of Windows and Red Hat systems Must be able to patch Red Hat systems Must be able to obtain a Sec+ certification, if the candidate does not already have it. Must be obtained within 6 months of employment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelors degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 9 years of experience in computer system related areas of expertise. Must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Must be able obtain and maintain a government security clearance. Most possess a valid, state-issued driver's license. Must be a U.S. citizen. SALARY The expected pay range for this position is $125,000 to $150,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadlines. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13; A1412TW
Systems Administrator IV - JSE Nellis AFB, NV
JT4 LLC North Las Vegas, Nevada
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management Systems, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as POC for problem reporting, incremental version updates and monitors yearly support contracts. Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including NAS and SAN systems. Other duties as required. RANGE POSITION DESCRIPTION Independent problem solver and great communicator that excels in administering and deploying Red Hat Enterprise Linux systems. Prefer someone with direct hands on experience and navigation within Red Hat Linux using the command line interface. Must be able to work well with different teams and entities. Must be proficient in Red Hat Enterprise Linux, SUSE Linux a plus At least 5 years of experience building and managing Red Hat systems Must be able to manage Red Hat using CLI not just from the GUI Preferred to have Ansible experience Preferred to have Scripting experience Must be able to configure a hybrid environment composed of Windows and Red Hat systems Must be able to patch Red Hat systems Must be able to obtain a Sec+ certification, if the candidate does not already have it. Must be obtained within 6 months of employment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 9 years of experience in computer system related areas of expertise. Must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance. Must be a U.S. citizen. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
04/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management Systems, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as POC for problem reporting, incremental version updates and monitors yearly support contracts. Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including NAS and SAN systems. Other duties as required. RANGE POSITION DESCRIPTION Independent problem solver and great communicator that excels in administering and deploying Red Hat Enterprise Linux systems. Prefer someone with direct hands on experience and navigation within Red Hat Linux using the command line interface. Must be able to work well with different teams and entities. Must be proficient in Red Hat Enterprise Linux, SUSE Linux a plus At least 5 years of experience building and managing Red Hat systems Must be able to manage Red Hat using CLI not just from the GUI Preferred to have Ansible experience Preferred to have Scripting experience Must be able to configure a hybrid environment composed of Windows and Red Hat systems Must be able to patch Red Hat systems Must be able to obtain a Sec+ certification, if the candidate does not already have it. Must be obtained within 6 months of employment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 9 years of experience in computer system related areas of expertise. Must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance. Must be a U.S. citizen. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
Senior Load Balancer Engineer
Tech Providers Inc. Downey, California
Job Title: Senior Load Balancer Engineer Duration: 12+ months contract with potential for extension Location: Downey, CA - Hybrid Position Description A Senior Load Balancer Engineer is responsible for leading and/or working on the most complex IT infrastructure, modification, installation, testing, implementation, and support of new or existing system hardware and software products. This classification needs to plan, install, configure, test, implement and manage core system hardware and software products in support of an organization's IT architecture and business needs. The Senior Load Balancer Engineer, in maintenance and support of F5 Load Balancers, is responsible for the installation, configuration, and maintenance of all F5 Local Traffic Manager (LTM) and Global Traffic Manager (GTM) load balancer functions to include creating virtual servers, pools/pool members, nodes, monitors, and iRules. The Senior Load Balancer Engineer will be responsible for all load balance support for cloud service providers (Amazon Web Services - AWS, Microsoft Azure, and Google Cloud Platform - GCP, IBM Cloud), planning and upgrading the systems on a regular basis, checking the health of all the systems, and making necessary changes as required. Analysing issues reported by internal/external teams and making necessary recommendations; planning and designing systems architecture; working with customers to test applications after changes. Upgrading hardware in a timely manner with a minimum downtime window; evaluating new applications software technologies; and/or ensuring the security products are patched on a regular basis. Skills Required The Senior Load Balancer Engineer will possess in depth knowledge of F5 VIPRION LTM, GTM systems; virtual F5 VIPRION LTM/GTMs, migration from physical to virtual F5, or other cloud-based load-balancers; VMware ARVI located at the various cloud providers, such as AWS, MS Azure, Google cloud, IBM cloud; global load balancing; local load balancing; SSL acceleration; HTTP compression/caching; and DNS. Experience Required This classification requires a minimum of three (3) years of experience configuring, implementing, and troubleshooting F5 load balancing VIPRION based solutions for enterprise environments. At least three (3) years as a network administrator using, configuring, implementing, and troubleshooting Cisco network equipment for enterprise environments. At least two (2) years of experience using, configuring, implementing, and troubleshooting cloud-based load-balancers, servers, and network systems for enterprise environments. Education Required This classification requires the possession of a bachelor's degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
04/04/2026
Full time
Job Title: Senior Load Balancer Engineer Duration: 12+ months contract with potential for extension Location: Downey, CA - Hybrid Position Description A Senior Load Balancer Engineer is responsible for leading and/or working on the most complex IT infrastructure, modification, installation, testing, implementation, and support of new or existing system hardware and software products. This classification needs to plan, install, configure, test, implement and manage core system hardware and software products in support of an organization's IT architecture and business needs. The Senior Load Balancer Engineer, in maintenance and support of F5 Load Balancers, is responsible for the installation, configuration, and maintenance of all F5 Local Traffic Manager (LTM) and Global Traffic Manager (GTM) load balancer functions to include creating virtual servers, pools/pool members, nodes, monitors, and iRules. The Senior Load Balancer Engineer will be responsible for all load balance support for cloud service providers (Amazon Web Services - AWS, Microsoft Azure, and Google Cloud Platform - GCP, IBM Cloud), planning and upgrading the systems on a regular basis, checking the health of all the systems, and making necessary changes as required. Analysing issues reported by internal/external teams and making necessary recommendations; planning and designing systems architecture; working with customers to test applications after changes. Upgrading hardware in a timely manner with a minimum downtime window; evaluating new applications software technologies; and/or ensuring the security products are patched on a regular basis. Skills Required The Senior Load Balancer Engineer will possess in depth knowledge of F5 VIPRION LTM, GTM systems; virtual F5 VIPRION LTM/GTMs, migration from physical to virtual F5, or other cloud-based load-balancers; VMware ARVI located at the various cloud providers, such as AWS, MS Azure, Google cloud, IBM cloud; global load balancing; local load balancing; SSL acceleration; HTTP compression/caching; and DNS. Experience Required This classification requires a minimum of three (3) years of experience configuring, implementing, and troubleshooting F5 load balancing VIPRION based solutions for enterprise environments. At least three (3) years as a network administrator using, configuring, implementing, and troubleshooting Cisco network equipment for enterprise environments. At least two (2) years of experience using, configuring, implementing, and troubleshooting cloud-based load-balancers, servers, and network systems for enterprise environments. Education Required This classification requires the possession of a bachelor's degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Associate, Systems Administrator
HITT Contracting Falls Church, Virginia
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Associate, Systems Administrator Job Description: HITT is seeking a Systems Administrator to join the IT Department. The ideal candidate will be responsible for, maintaining and enhancing the IT services and infrastructure of the company. The Systems Administrator is also responsible for resolving escalated service issues. This position participates in the planning and implementation of system design and maintenance. The candidate must be detail oriented and self-motivated who excels at successfully and efficiently solving end-user IT problems. Responsibilities Install, maintain, and monitor servers, switches, routers, firewalls, and other devices Design, implement, and troubleshoot networks with multiple WAN connections and VLAN configurations Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy Proficiency in Microsoft Azure services, including deployment, configuration, administration, and monitoring of cloud-based solutions. This includes hands-on experience with Azure tools and services for application development and infrastructure management. Experience deploying and administering Office 365 technologies to include Exchange and SharePoint Experience using SCCM for patching and software deployment Experience developing and deploying system images using SCCM Responsible for backup and recovery of all IT infrastructure Ensure system documentation is maintained Interact with Tier 2 service desk to troubleshoot user and system issues Knowledge of PowerShell; to help administer, troubleshoot, and automate the environment Support VMWare environment and related infrastructure; VMWare certification preferred Provide engineering input in the creation and update of our long-term infrastructure roadmap Provide after-hours infrastructure support, as needed Educate and guide less experienced engineers Experience with various monitoring/troubleshooting tools Routing, switching or other industry-related certifications preferred Qualifications 2-4 years in an engineering role Quickly solve problems and resolve issues Ability to work on multiple projects simultaneously with frequent interruptions Maintain positive working relationships with co-workers and vendors Quickly learn new tools and resolve issues using all available resources Proactively and continually expand professional development HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
04/04/2026
Full time
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Associate, Systems Administrator Job Description: HITT is seeking a Systems Administrator to join the IT Department. The ideal candidate will be responsible for, maintaining and enhancing the IT services and infrastructure of the company. The Systems Administrator is also responsible for resolving escalated service issues. This position participates in the planning and implementation of system design and maintenance. The candidate must be detail oriented and self-motivated who excels at successfully and efficiently solving end-user IT problems. Responsibilities Install, maintain, and monitor servers, switches, routers, firewalls, and other devices Design, implement, and troubleshoot networks with multiple WAN connections and VLAN configurations Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy Proficiency in Microsoft Azure services, including deployment, configuration, administration, and monitoring of cloud-based solutions. This includes hands-on experience with Azure tools and services for application development and infrastructure management. Experience deploying and administering Office 365 technologies to include Exchange and SharePoint Experience using SCCM for patching and software deployment Experience developing and deploying system images using SCCM Responsible for backup and recovery of all IT infrastructure Ensure system documentation is maintained Interact with Tier 2 service desk to troubleshoot user and system issues Knowledge of PowerShell; to help administer, troubleshoot, and automate the environment Support VMWare environment and related infrastructure; VMWare certification preferred Provide engineering input in the creation and update of our long-term infrastructure roadmap Provide after-hours infrastructure support, as needed Educate and guide less experienced engineers Experience with various monitoring/troubleshooting tools Routing, switching or other industry-related certifications preferred Qualifications 2-4 years in an engineering role Quickly solve problems and resolve issues Ability to work on multiple projects simultaneously with frequent interruptions Maintain positive working relationships with co-workers and vendors Quickly learn new tools and resolve issues using all available resources Proactively and continually expand professional development HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
System Administrator III
JT4 LLC Edwards, California
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware / software compatibility and maintains workstations and MS Windows Operating Systems for stable performance. Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management System, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as POC for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware / software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. RANGE POSITION DESCRIPTION The System Administrator will operate, maintain and administer real-time flight testing systems in the Security Operations Center (SOC) and Mission Control Rooms (MCRs) located at Ridley Mission Control Center (RMCC). The SOC has various systems to include Active Directory Domain Servers, Log Auditing Workstations (LAWs), Assured Compliance Assessment Solution (ACAS) system, and Network Attached Storage (NAS). Each MCR consists of servers, workstations, and telemetry equipment networked together with an enterprise level Cisco switch (6509-E) or Juniper EX series switch. The servers consists of Dell PowerEdge servers that provide DHCP, DNS, Citrix Provisioning Services, and telemetry processing/recording. The workstations are diskless Dell Precision computers with dual monitors that display IADS which enables flight test engineers to monitor mission data at near real time. The candidate will perform maintenance, configuration and administration functions on all required support systems. The candidate will perform various tasks regarding Media Management to ensure customer requests are fulfilled, inventory is tracked, and documentation is accurate. The candidate will perform additional duties as required. Additional experience and duties include but are not limited to: Experience/familiarity with the components of a computer system (PSU, CPU, motherboard, etc.). Performing corrective and preventive maintenance procedures on all necessary equipment. Assists with installation of computer hardware and software. Operates test equipment to include oscilloscope, Fire BERT 6000, and Telemetry Decom Processor (TDP). Operates and configure type one IP based decrypters. Work with and provide customer service to a variety of customers Proficient with: Windows 10 and Windows Server 2008/2012/2016. Windows Server 2016 Active Directory Domain Services. Linux based OSs: Redhat, CentOS. Network switch/router configurations: CISCO and Juniper. Citrix Provisioning Services. Scripting utilizing PowerShell. In coordination with other system administrators, perform computer and network administration in accordance with documented security directives and requirements. Prior experience with, and knowledge of, Dept of Defense protocols and policies is a requirement. Assists in creation of documentation related to system creation/modifications to include Operating Instructions (OIs). Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. This position requires the candidate to be processed and approved for various security clearances. Maintaining these security clearances is mandatory for job retention. DESIRED QUALIFICATIONS Desired qualifications include having experience being cross utilized in multiple areas throughout an environment that supports real-time operations, the incumbent having an active DoD secret security clearance or higher and possess a current CompTIA Security+ certification. Finally, the successful candidate must be a team player. Someone who is eager to learn, and just as eager to share his/her knowledge in order to strengthen the team is the type of individual we are seeking. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess 7 years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications The incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance up to Top Secret with Special Access. Must be a U.S. citizen. Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. SALARY The expected salary range for this position is $83,907 to $122,720 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. This job is performed at the RMCC, in a real-time mission support environment. The successful candidate could potentially work long hours (overtime), odd hours (very early mornings, or late evenings) in a high pressure, dynamic environment. Demonstration of a successful adaptation to such, similarly demanding environments, is a plus. The ability to effectively communicate both verbally and written is highly desired. There is a great deal of technical documentation associated with this position. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JIT13, A1412TW
04/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware / software compatibility and maintains workstations and MS Windows Operating Systems for stable performance. Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management System, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as POC for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware / software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. RANGE POSITION DESCRIPTION The System Administrator will operate, maintain and administer real-time flight testing systems in the Security Operations Center (SOC) and Mission Control Rooms (MCRs) located at Ridley Mission Control Center (RMCC). The SOC has various systems to include Active Directory Domain Servers, Log Auditing Workstations (LAWs), Assured Compliance Assessment Solution (ACAS) system, and Network Attached Storage (NAS). Each MCR consists of servers, workstations, and telemetry equipment networked together with an enterprise level Cisco switch (6509-E) or Juniper EX series switch. The servers consists of Dell PowerEdge servers that provide DHCP, DNS, Citrix Provisioning Services, and telemetry processing/recording. The workstations are diskless Dell Precision computers with dual monitors that display IADS which enables flight test engineers to monitor mission data at near real time. The candidate will perform maintenance, configuration and administration functions on all required support systems. The candidate will perform various tasks regarding Media Management to ensure customer requests are fulfilled, inventory is tracked, and documentation is accurate. The candidate will perform additional duties as required. Additional experience and duties include but are not limited to: Experience/familiarity with the components of a computer system (PSU, CPU, motherboard, etc.). Performing corrective and preventive maintenance procedures on all necessary equipment. Assists with installation of computer hardware and software. Operates test equipment to include oscilloscope, Fire BERT 6000, and Telemetry Decom Processor (TDP). Operates and configure type one IP based decrypters. Work with and provide customer service to a variety of customers Proficient with: Windows 10 and Windows Server 2008/2012/2016. Windows Server 2016 Active Directory Domain Services. Linux based OSs: Redhat, CentOS. Network switch/router configurations: CISCO and Juniper. Citrix Provisioning Services. Scripting utilizing PowerShell. In coordination with other system administrators, perform computer and network administration in accordance with documented security directives and requirements. Prior experience with, and knowledge of, Dept of Defense protocols and policies is a requirement. Assists in creation of documentation related to system creation/modifications to include Operating Instructions (OIs). Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. This position requires the candidate to be processed and approved for various security clearances. Maintaining these security clearances is mandatory for job retention. DESIRED QUALIFICATIONS Desired qualifications include having experience being cross utilized in multiple areas throughout an environment that supports real-time operations, the incumbent having an active DoD secret security clearance or higher and possess a current CompTIA Security+ certification. Finally, the successful candidate must be a team player. Someone who is eager to learn, and just as eager to share his/her knowledge in order to strengthen the team is the type of individual we are seeking. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess 7 years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications The incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance up to Top Secret with Special Access. Must be a U.S. citizen. Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. SALARY The expected salary range for this position is $83,907 to $122,720 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. This job is performed at the RMCC, in a real-time mission support environment. The successful candidate could potentially work long hours (overtime), odd hours (very early mornings, or late evenings) in a high pressure, dynamic environment. Demonstration of a successful adaptation to such, similarly demanding environments, is a plus. The ability to effectively communicate both verbally and written is highly desired. There is a great deal of technical documentation associated with this position. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JIT13, A1412TW
Help Desk Technician II 17873
ATR Arena Technical Resources Huntsville, Alabama
Job Description Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance: Secret Clearance required. US Citizenship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill the Help Desk Technician II position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset management support. This includes managing ticket creation, escalation, and follow-up, identifying and troubleshooting issues, resolving user problems through technical troubleshooting, and ensuring all necessary data is captured in the ticketing system. Additionally, the position involves imaging and deploying virtual systems, providing initial support for incidents/problems or requests, offering technical assistance for queries related to computer systems, software, and hardware, and responding to inquiries via email, in person, or over the phone. The Help Desk Technician is responsible for creating and maintaining Standard Operating Procedures (SOPs), installing, modifying, and repairing computer hardware, software, and peripherals, and reporting metrics regularly. They also confirm resolution, conduct customer satisfaction surveys, and close tickets upon resolution of incidents, problems, or requests. Moreover, the role includes providing mobile device administrative support and assisting in providing new SIPR tokens, administrator pin resets, replacement tokens, and re-issuance of tokens. Asset Management Support services are also part of the responsibilities, which involve the receipt, logging, documentation, and disposal of IT equipment. The position may require sitting or standing for extended periods, typing and reading from a computer screen, and mobility for bending, reaching, and kneeling to complete daily duties efficiently. Lift weight up to thirty (30) pounds may be necessary. Responsibilities (include but are not limited to): - Ability to organize, prioritize and meet deadlines - Capable of conveying complex information in a simplistic manner - Strong critical thinking and problem-solving skills - Strong self-starter requiring minimal supervision - Able to take proactive measures to prevent problems rather than reactive by nature - Strong verbal and written communication to effectively express concepts, plans, and proposals Requirements: - Proficiency in managing ticket creation, escalation, and follow-up in a help desk environment. - Strong technical troubleshooting skills for resolving user problems and isolating issues. - Experience in imaging and deploying virtual systems. - Ability to provide technical assistance and support for computer systems, software, and hardware. - Excellent communication skills for responding to inquiries via email, in person, or over the phone. - Capacity to create and maintain Standard Operating Procedures (SOPs) for efficient operations. - Competence in installing, modifying, and repairing computer hardware, software, and peripherals. - Capability to report metrics regularly and conduct customer satisfaction surveys. - Familiarity with mobile device administrative support and managing SIPR tokens. - Skill in asset management, including receipt, logging, documentation, and disposal of IT equipment. - Physical ability for sitting or standing for extended periods, typing and reading from a computer screen, and mobility for bending, reaching, and kneeling to complete daily duties efficiently. Desired Qualifications: - Candidate must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. - Extensive knowledge of Applications - Extensive knowledge of PC Software, Operating Systems/Windows 7, 10, MS Office applications with strong Excel skills, Outlook and Internet Browser. Citrix and virtualization knowledge a plus - General knowledge of Windows technology and TCP/IP networking Education/Certifications: - High school/GED - 2+ years of experience performing PC maintenance functions - Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 - MS Desktop Support Technician or equivalent certification preferred ATR is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability
04/03/2026
Full time
Job Description Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance: Secret Clearance required. US Citizenship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill the Help Desk Technician II position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset management support. This includes managing ticket creation, escalation, and follow-up, identifying and troubleshooting issues, resolving user problems through technical troubleshooting, and ensuring all necessary data is captured in the ticketing system. Additionally, the position involves imaging and deploying virtual systems, providing initial support for incidents/problems or requests, offering technical assistance for queries related to computer systems, software, and hardware, and responding to inquiries via email, in person, or over the phone. The Help Desk Technician is responsible for creating and maintaining Standard Operating Procedures (SOPs), installing, modifying, and repairing computer hardware, software, and peripherals, and reporting metrics regularly. They also confirm resolution, conduct customer satisfaction surveys, and close tickets upon resolution of incidents, problems, or requests. Moreover, the role includes providing mobile device administrative support and assisting in providing new SIPR tokens, administrator pin resets, replacement tokens, and re-issuance of tokens. Asset Management Support services are also part of the responsibilities, which involve the receipt, logging, documentation, and disposal of IT equipment. The position may require sitting or standing for extended periods, typing and reading from a computer screen, and mobility for bending, reaching, and kneeling to complete daily duties efficiently. Lift weight up to thirty (30) pounds may be necessary. Responsibilities (include but are not limited to): - Ability to organize, prioritize and meet deadlines - Capable of conveying complex information in a simplistic manner - Strong critical thinking and problem-solving skills - Strong self-starter requiring minimal supervision - Able to take proactive measures to prevent problems rather than reactive by nature - Strong verbal and written communication to effectively express concepts, plans, and proposals Requirements: - Proficiency in managing ticket creation, escalation, and follow-up in a help desk environment. - Strong technical troubleshooting skills for resolving user problems and isolating issues. - Experience in imaging and deploying virtual systems. - Ability to provide technical assistance and support for computer systems, software, and hardware. - Excellent communication skills for responding to inquiries via email, in person, or over the phone. - Capacity to create and maintain Standard Operating Procedures (SOPs) for efficient operations. - Competence in installing, modifying, and repairing computer hardware, software, and peripherals. - Capability to report metrics regularly and conduct customer satisfaction surveys. - Familiarity with mobile device administrative support and managing SIPR tokens. - Skill in asset management, including receipt, logging, documentation, and disposal of IT equipment. - Physical ability for sitting or standing for extended periods, typing and reading from a computer screen, and mobility for bending, reaching, and kneeling to complete daily duties efficiently. Desired Qualifications: - Candidate must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. - Extensive knowledge of Applications - Extensive knowledge of PC Software, Operating Systems/Windows 7, 10, MS Office applications with strong Excel skills, Outlook and Internet Browser. Citrix and virtualization knowledge a plus - General knowledge of Windows technology and TCP/IP networking Education/Certifications: - High school/GED - 2+ years of experience performing PC maintenance functions - Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 - MS Desktop Support Technician or equivalent certification preferred ATR is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability
EY
ServiceNow ITOM/CMDB Manager - Hybrid Consulting Lead
EY Stamford, Connecticut
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
EY
ServiceNow ITOM/CMDB Manager - Hybrid Consulting Lead
EY Fort Worth, Texas
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
EY
ServiceNow ITOM/CMDB Manager - Hybrid Consulting Lead
EY Austin, Texas
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
EY
ServiceNow ITOM/CMDB Manager - Hybrid Consulting Lead
EY
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
EY
ServiceNow ITOM/CMDB Manager - Hybrid Consulting Lead
EY Cincinnati, Ohio
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
ServiceNow -Enterprise Service Management (ESM) Senior Consultant - Tech Consulting - Open Location
Ernst & Young Oman San Francisco, California
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - Enterprise Service Management (ESM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have Performance analytics and reporting experience - certifications are a plus Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - Enterprise Service Management (ESM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have Performance analytics and reporting experience - certifications are a plus Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1 800 EY HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
ServiceNow- IT/OT Asset Management Senior Consultant- Tech Consulting - Open Location
Ernst & Young Oman San Francisco, California
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT and Operational Technology (OT) Asset Management In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly and with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' IT/OM Asset Management process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow IT/OT Asset Management project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow IT/OT Asset Management process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's IT/OT Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow IT/OT Asset Management project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Hardware Asset Management ServiceNow Certified Implementation Specialist - Software Asset Management ServiceNow Certified Implementation Specialist - Data Foundations 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Vulnerability Response Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT and Operational Technology (OT) Asset Management In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly and with stakeholders. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' IT/OM Asset Management process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow IT/OT Asset Management project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow IT/OT Asset Management process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's IT/OT Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow IT/OT Asset Management project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Hardware Asset Management ServiceNow Certified Implementation Specialist - Software Asset Management ServiceNow Certified Implementation Specialist - Data Foundations 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Vulnerability Response Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location
Ernst & Young Oman San Francisco, California
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details

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