10 jobs found

Overview Bowhead seeks a Lead VTC Engineer to support our customer on the PICRD II contract in Colorado Springs, CO. The successful candidate will have experience with system design and Crestron engineering experience. Responsibilities • Plan and Oversee installations (specifically relating to AV Control System Programming and testing), operate, and maintain video conferencing equipment on NIPR, SIPR and JWICS networks. • Oversee VTC support team in maintaining the video conferencing-unique hardware, software, and peripherals. (e.g., CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels) • Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government • Program and configure Extron, Crestron, AMX, and BIAMP systems for advanced AV deployments • Perform rack-level system configuration and testing and conduct troubleshooting and system validation for complex AV environments • Collaborate with project managers, field engineers, and design teams to ensure successful deployments and day-to-day customer AV/VTC sessions • Provide timely programming updates for Extron and Crestron systems in response to outages and as project requirements evolve • Maintain accurate technical documentation, configuration files, commissioning reports and ensure systems comply with applicable DoD and DISA standards • Provide oversight of daily AV/VTC operations across NIPR, SIPR, and JWICS networks • Lead troubleshooting and resolution efforts for escalated AV/VTC issues, providing root cause analysis and system-level remediation • Interface with government leadership and external vendors to ensure operational continuity and technology alignment • Mentor and train junior AV/VTC personnel; provide advanced technical guidance and support • Support the creation and maintenance of SOPs and security documentation for AV/VTC operations Qualifications • A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science • Minimum of 10 years advanced experience in engineering and installing VTC/AV systems and with Crestron/Extron and AMX control programming and DSP audio installation for AV/VTC systems • Experience supporting and maintaining VTC/AV equipment and scheduling on the NIPRNET, SIPRNET, COE JWICS, GWAN, and GOLD networks • Excellent customer service skills including customer relationships, responsiveness, timely resolution of customer issues, and the ability to problem-solve creatively in time-sensitive situations • Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 411 (Intermediate) CERTIFICATION REQUIREMENTS: • Comp TIA Security + At least one of the following certifications within 6 months of hire: Crestron Certified Programmer (CCP) Certification, Extron Authorized Programmer (EAP) Certification, Crestron Technician Certification, Extron Control Professional Certification, Extron Network AV Specialist • Python 3.x proficiency and Thinklogical Technology 300 are highly desired SECURITY CLEARANCE REQUIRED: Must currently hold a Top Secret security clearance with SCI eligibility. Physical Demands: • Must be able to lift up to 25 pounds • Must be able to stand and walk for prolonged amounts of time • Must be able to twist, bend and squat periodically

About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Manager Location - Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel. • Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME. • Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues. • Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract. • Ensure compliance with DoD, Army, and APG network security and authorization requirements. • Maintain and update network diagrams, documentation, SOPs, and configuration baselines. • Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance. • Manage user access, permissions, group policies, and account requests in coordination with security personnel. • Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. • Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies. • Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control. • Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration. • Track network incidents, produce reports, and recommend improvements to enhance stability and security. • Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • 5+ years of professional network administration or network operations experience in a DoD or enterprise environment. • Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks. • Experience coordinating with help desk operations and technical teams. • Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls. • Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments. • Ability to produce accurate and clear technical documentation, network diagrams, and SOPs. • Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership. • Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions. • Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements. Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of enterprise network hardware (switches, routers, access points, firewalls). • Understanding of SATCOM/baseband integration requirements as they relate to network connectivity. • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. • Ability to work independently, make informed decisions, and escalate issues appropriately. • Ability to collaborate effectively across multiple technical and non-technical teams. • Strong analytical and problem-solving skills for diagnosing complex network issues. • Ability to maintain meticulous documentation and configuration control. Preferred • N/A Supervisory Responsibilities • This position will have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally). • Must be able to work in server rooms, communications closets, and warehouse environments (occasionally). • Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments. • Must be able to climb short ladders or access raised floors/rack systems occasionally. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: • Standard full-time schedule with availability for occasional after-hours or emergency network support. • Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must meet APG access requirements, including background screening or security badges. • May require a security clearance depending on contract requirements. • This position directly supports a multi-functional technical team and interfaces frequently with Government personnel. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Serves as subject matter expert (SME) to support development, integration, and fielding of numerous high power and low power RF simulators representing potential military threat systems. The simulator systems may be transportable/relocatable/remote controlled as required to represent adversary air defense systems and prevailing technology. The emitters will be a combination of open and closed-loop systems utilizing phased-array antenna systems. Serves as a systems integration engineer working with vendors to field systems ensuring the following elements are addressed: Provides expert systems/equipment analysis and recommendations to leadership and engineering teams. Identify and document system level open-loop emitter and closed-loop radar requirements for range integration to include power, communication, instrumentation and command & control. Validate existing power, communications, instrumentation and command and control (C2) range interface control documents (ICDs) and update/re-create as necessary. Support the testing and sustainment of advanced radar threat system simulators. Advanced radars can be defined as digital and phased array systems. Develop remote operations concept and infrastructure requirements. Document range modernization needs and generate cost estimates to upgrade the ranges to meet future needs. Recommends tests, equipment modifications, and corrections to design deficiencies through evaluation of operational capability of systems/equipment and review of performance data against standards. Provides training, mentoring, and assisted other engineers, technicians, and operators in the diagnostics and repair of threat systems. Verifies and complies with engineering documentation standards and test procedures. Supports development of technical proposals and provides comments on the technical content and level of effort of the proposed scope of work. Develops, maintains, and produces technical documentation and system/subsystem specifications. Conducts site visits and experimental investigations and analyzes engineering problems, proposes solutions and alternatives, and provides recommendations. Creates technical proposals, requirements definitions, test plans and other technical documentation following JT4's systems engineering processes and procedures. Research and analyze data such as customer design proposals, specifications and manuals to determine the feasibility of a design or application. Devise appropriate tests to evaluate, debug and check systems. Document the results of complex analysis and design tasks. Collaborate with Air Force customers to obtain requirements, develops system requirements documents, acquisition and vendor statement of work documents, evaluation tests, and summary reports. Performs other position-related duties and assignments as directed. DESIRED QUALIFICATIONS AND EXPERIENCE Four (4) years of applicable RF / Threat (electronic warfare systems) engineering preferred. Comprehensive knowledge of electronic warfare (EW) policy, doctrine, practices and capabilities combined with a thorough understanding of the analytical, evaluative, and administrative methods required for integration, development, and acquisition of training systems Mastery of IO-related systems analysis and design to serve as technical authority on a wide range of technology and applications. Must have knowledge of emerging technology to apply new solutions to requirements and to plan advanced projects. Ability to develop new approaches, establish innovative techniques, and identify measurement and evaluation criteria to determine program effectiveness, develop new or modified work methods, and analyze and resolve highly complex problems. Ability to apply the principles and techniques of electrical engineering design to specific projects. Ability to manage engineering projects efficiently and effectively. Ability to provide technical direction to other engineers, technicians and support personnel. Write and prepare a variety of technical reports, manuals and other types of written communications. Ability to analyze data, resolve problems and make decisions independently. DoD experience is required. Required to qualify for and maintain a government security clearance and must have a valid, current state driver's license. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor of Science in Engineering from an ABET-accredited academic institution and 4 years of related engineering experience, or an accredited Master of Science in Engineering with at least 2 years of related engineering experience, or have an accredited doctoral degree in Engineering. Mastery of concepts, principles, and practices of engineering that enables the employee to serve as a technical authority on projects relating to the specific programs. Knowledge and skill sufficient to apply the latest developments in engineering to solve problems in the specialty area along with excellent communication and analytical skills. Working knowledge of computer systems and computer-based engineering tools and possess planning/organizing skills. Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software. Excellent communication and analytical skills. Planning/organizational skills and the ability to work under deadlines. SALARY The expected salary range for this position is $91,000 to $130,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Duties are performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, indoors or outdoors, may be required. Government vehicle is used on an as-needed basis. Grease or oil may be found on working surfaces. Ability to work in a field environment with some shift work, at remote locations with overnight assignments. There is occasional lifting to 40 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JENG17; A2NTTR

Classification Title: IT Technician II Salary Range: $6,617 - $7,985 Per Month Salary Schedule Information: Click Here for Current Classified Salary Schedule Job Title: IT Technician II Position Number: ISC996 Location: District Services Department: District Information Services Percentage of Employment : 100% Months of Employment : 12 Months Per Year Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.) About Us ABOUT US: Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education. What We Offer WHAT WE OFFER: 100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually) Fringe allowance to be used at employee's discretion (up to $2,646.10 annually) Voluntary (Medical/Dependent Day Care) Flexible Spending Account $50,000 life insurance benefit Deferred Compensation Program (403(b)/457 plans) Retirement Pension Plan ( CalSTRS / CalPERS ) Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually) 20 paid holidays + Paid vacation Cumulative sick leave Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position) Summer schedule (exceptions apply) Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years District paid employee post-retirement medical (for those who qualify) Employee Assistance Program Environment that fosters diversity and inclusion Progressive and innovative culture Opportunity to participate in various Faculty & Staff Associations Primary Purpose: PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. Essential Functions: ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description: JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Working Relationships: WORKING RELATIONSHIPS The IT Technician II maintains frequent contact with various District departments and personnel, vendors and outside contractors. Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current computer hardware, software and related peripherals Knowledge of various computer software applications Knowledge of video conference equipment Knowledge of the District telephone system, maintenance and repair Knowledge of web page creation, publication and maintenance Knowledge of principles and practices of electronics as related to computer hardware and peripherals Knowledge of electronic theory and circuit analysis skills Knowledge of the principles, practices and techniques of training and providing technical instructions Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary Ability to analyze situations accurately and adopt a certain course of action Ability to plan, organize and prioritize work Ability to lift up to 80 pounds Ability to meet schedules and time lines Ability to communicate effectively, both orally and in writing Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others Special Requirements: SPECIAL REQUIREMENTS Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications: MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and macOS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN/WAN, basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software . click apply for full job details

Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Requisition: S Title: Specialist III - IT Asset Management Specialist III FLSA status: Non-Exempt Hiring Salary: This position is a pay grade 6. Please see Pay Grade Table at: Occupational Category: Technical/Para-Professional Department: Endpoint Services Division: Information Technology Open Date: 11/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Associates degree in related field. Three years relevant logistics or administrative support experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: Performs advanced specialist duties for the IT Asset Management Department. Primary Responsibilities: Provides support to campus clients for technology procurement and receiving using enterprise ITSM and purchasing systems. Operates as the point of contact for freight and carrier deliveries of equipment, assisting with loading/unloading as needed. Creates inventory database entries for received technology in conformity with state, institution, and department policies. Prepares on-demand reporting and analytics. Collaborates with stakeholders on campus technology projects to ensure hardware compliance and accounting. Assists in developing policies and procedures related to inventory accounting, warehouse workflow, and stock management. Maintains inventory warehouse organization, stock levels, and processes. Supervises asset lifecycle activities including: asset assignment, asset return, data sanitization, asset disposal. Coordinates with technicians to assign assets for client requests and other needs. Performs other duties as assigned. Other Specifications: Must be familiar with office functions and software as well as basic administrative procedures and best practices. Must be able to interpret and apply policy to solve routine problems of a repetitive nature. Must have an understanding of information security principles and some knowledge of network and computer hardware systems. Must be able to keep extremely accurate records and maintain audit trails for work performed. This position involves frequent communication with other university employees and external vendor contacts. Prospective employees must have excellent intrapersonal skills and the ability to present technical concepts in a user-friendly language. Must have highly effective leadership skills and a demonstrated ability to establish congenial work relationships with various groups and individuals. Must have a valid Texas driver's license. Must be able to lift up to 50 pounds on a regular basis throughout a normal workday and perform team lifts of up to 200 pounds as needed. Required to work occasionally in inclement weather. Special and/or emergency procedures sometimes require extended hours. Some travel may be required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report

Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details

Job Posting:JR101369 Desktop Support Technician (Open)Department:Help Desk, PMPosition Type:RegularOpen Date:10-24-2025Close Date:$60,000-$65,000Job Description:The primary focus of this position is to support computing devices, including break/fix service, operating system support, application installation, application configurations, end-user settings, and desktop administrative duties. Responsibilities: Deliver responsive technical assistance via phone, remote tools, ticketing system, and in-person support Provide second-level support for desktops, laptops, printers, and peripheral devices Diagnose and resolve hardware and software issues, including operating systems, standard applications, and connectivity problems Install, configure, and troubleshoot software applications and system updates Stage and deploy newly purchased PCs and printers, including system setup, software installation, user data migration, and user orientation Assist with imaging and deployment of devices across campus Perform preventive and scheduled maintenance on instructional and administrative computers to mitigate virus threats and ensure optimal performance Support classroom and lab technology setups, including AV equipment and instructional software Conduct software refreshes in computer labs prior to each semester and verify required applications are installed and functioning Maintain accurate records of support activities, configurations, and asset inventory using the ticketing system Record, track, and escalate support cases as needed to ensure timely resolution Provide guidance and training to users on basic IT procedures, security best practices, and software usage Collaborate with other IT staff to escalate and resolve complex technical issues Ensure compliance with institutional IT policies, procedures, and security standards Perform other duties as assigned to support the evolving needs of the IT department Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or related field 1-3 years of experience in a desktop support or technical help desk role Proficiency in Windows and macOS environments Familiarity with remote support tools, ticketing systems, and Active Directory Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Certifications such as CompTIA A+, Network+, or ITIL Experience in an academic or enterprise IT environment Knowledge of Windows and macOS computing platforms Knowledge of Windows 11, M365, Office Suite, Adobe Creative Cloud, Teams, Zoom Imaging, troubleshooting desktop support issues Strong communication skills Strong customer service skills Effective problem-solving skills Effective written and verbal skills Must also be able to work concurrently on multiple projects, adjust to occasional changes in priorities, and respond quickly and effectively in emergencies Must be able to instruct, direct, guide, and share information with both technical and non-technical personnel. Preferred Qualifications: Not Currently Available Conditions of Employment: Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform the job. Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement account Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.