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Lead Security Systems Technician
Active Security Consulting LLC
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. PIbc8fecda49fa-8271
05/11/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. PIbc8fecda49fa-8271
Manager, Digital Analytics and Reporting
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is part of the Customer Experience Analytics Team within the Commercial Division. Leads a team responsible for providing best-in-class analytics across and mobile app. Works with different products and teams to understand business needs and provides data-backed insights into customer behavior to improve the experience on our digital assets. Collaborates with Product Management, Engineering, User Experience and other external stakeholders across AA, evangelizing data-informed decision making, supporting site enhancements, monitoring the website app for potential issues and analyzing visitor behavior supporting our OKRs. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Leads a team that drives data insights, data analysis and data reporting for the Customer Experience Analytics department Works with different digital teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Quantum Metric, and PowerBI Works with stakeholders within Customer Experience Analytics and outside to efficiently track and monitor the voice of customer on digital assets, drive insights and identify areas of opportunity Works closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets Roadmaps our data enhancements & strategic data initiatives that further our insights and ability to "see" the entire customer journey through data Is the point person for utilizing and enhancing our web analytics platform (Adobe Analytics) and Quantum Metric and encouraging adoption of analytical tools through training sessions and office hours Helps connect the dots between clickstream data and data from other sources to drive deeper insights and analysis on customer behavior Designs and leads the Customer Experience Analytics Playbook, assigning roles and responsibilities when issues arise in cases of system / technology outages, create alerts and processes to ensure all relevant stakeholders are notified and lead recovery efforts when necessary; lead impact assessment post resolution Prepares updates for leadership team and stakeholder groups & help identify and track relevant OKRs Share best practices and develop systems knowledge to deliver new reports and enhance existing reports to meet business needs Leads reporting support for our Wi-Fi partnerships, tracking success of the product across our fleet and customer base All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training 5 years experience in airline digital functions, Customer Experience Analytics functions, revenue management, strategy, product development, data analysis or financial analysis Experience in report and dashboard design and development Preferred Qualifications- Education & Prior Job Experience Experience with Adobe Analytics and Quantum Metric Experience with Qualtrics Experience with Celebrus Experience with Mosaic, Teradata, and Databricks Familiarity with Azure Data Lake Storage (ADLS) Experience with PowerBI and/or Tableau Comfortable with SQL or Python Skills, Licenses & Certifications Self-starter with passion to create data and insights to help monitor and improve the customer experience at different steps of the customer journey Ability to prioritize workload for self and the team Strong interpersonal and communication skills to be a data evangelist with product groups Strong analytical and quantitative problem-solving ability Ability to drive data strategy and data project roadmap for the department Ability to work cross functionally with partners in both business and technology Knowledge of Microsoft Office suite including Excel, Powerpoint, Outlook, Word and Teams What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
05/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is part of the Customer Experience Analytics Team within the Commercial Division. Leads a team responsible for providing best-in-class analytics across and mobile app. Works with different products and teams to understand business needs and provides data-backed insights into customer behavior to improve the experience on our digital assets. Collaborates with Product Management, Engineering, User Experience and other external stakeholders across AA, evangelizing data-informed decision making, supporting site enhancements, monitoring the website app for potential issues and analyzing visitor behavior supporting our OKRs. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Leads a team that drives data insights, data analysis and data reporting for the Customer Experience Analytics department Works with different digital teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Quantum Metric, and PowerBI Works with stakeholders within Customer Experience Analytics and outside to efficiently track and monitor the voice of customer on digital assets, drive insights and identify areas of opportunity Works closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets Roadmaps our data enhancements & strategic data initiatives that further our insights and ability to "see" the entire customer journey through data Is the point person for utilizing and enhancing our web analytics platform (Adobe Analytics) and Quantum Metric and encouraging adoption of analytical tools through training sessions and office hours Helps connect the dots between clickstream data and data from other sources to drive deeper insights and analysis on customer behavior Designs and leads the Customer Experience Analytics Playbook, assigning roles and responsibilities when issues arise in cases of system / technology outages, create alerts and processes to ensure all relevant stakeholders are notified and lead recovery efforts when necessary; lead impact assessment post resolution Prepares updates for leadership team and stakeholder groups & help identify and track relevant OKRs Share best practices and develop systems knowledge to deliver new reports and enhance existing reports to meet business needs Leads reporting support for our Wi-Fi partnerships, tracking success of the product across our fleet and customer base All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training 5 years experience in airline digital functions, Customer Experience Analytics functions, revenue management, strategy, product development, data analysis or financial analysis Experience in report and dashboard design and development Preferred Qualifications- Education & Prior Job Experience Experience with Adobe Analytics and Quantum Metric Experience with Qualtrics Experience with Celebrus Experience with Mosaic, Teradata, and Databricks Familiarity with Azure Data Lake Storage (ADLS) Experience with PowerBI and/or Tableau Comfortable with SQL or Python Skills, Licenses & Certifications Self-starter with passion to create data and insights to help monitor and improve the customer experience at different steps of the customer journey Ability to prioritize workload for self and the team Strong interpersonal and communication skills to be a data evangelist with product groups Strong analytical and quantitative problem-solving ability Ability to drive data strategy and data project roadmap for the department Ability to work cross functionally with partners in both business and technology Knowledge of Microsoft Office suite including Excel, Powerpoint, Outlook, Word and Teams What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Systems Administrator, AACU Mortgage Servicing
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Credit Union Team within the American Airlines Credit Union. Responsible for American Airlines Credit Union's real estate payments and servicing system administration functions. What you'll do Manages the mortgage servicing systems that integrate with the core and origination systems and online banking. • Processes daily/monthly and end of day system close out and processing • Performs daily payment sweeps and system reconciliation • Prepares monthly/quarterly/annual member statements/notifications and year-end tax statements • Assists with maintaining mortgage servicing policies and procedures • Performs systems release testing and implementation • Serves as primary vendor contact for mortgage servicing systems which include staying up to date with the latest system releases to determine potential impact to existing or new processes • Coordinates troubleshooting requests from mortgage servicing department • Collaborates with cross-functional partners and vendors to optimize departmental efficiencies • Manages work out loan process • QC Monitoring to detect/correct quality issues • Performs other duties as assigned All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or equivalent work experience 2 years experience in Financial Services with working knowledge of Mortgage Operations Experience with system management and testing process Experience in real estate may include, but not limited to training, underwriting, processing or closing Skills, Licenses & Certifications Skilled in Intermediate proficiency in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software Knowledge of loan origination/processing systems Ability to manage projects in accordance with short and long range objectives Ability to work independently with minimal supervision and handle multiple tasks simultaneously Ability to demonstrate strong analytical and decision making skills Ability to work well under deadlines and high volume pressure Ability to maintain satisfactory performance and attendance Must have acceptable credit history, which will be verified Ability to pass applicable American Airlines pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
05/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Credit Union Team within the American Airlines Credit Union. Responsible for American Airlines Credit Union's real estate payments and servicing system administration functions. What you'll do Manages the mortgage servicing systems that integrate with the core and origination systems and online banking. • Processes daily/monthly and end of day system close out and processing • Performs daily payment sweeps and system reconciliation • Prepares monthly/quarterly/annual member statements/notifications and year-end tax statements • Assists with maintaining mortgage servicing policies and procedures • Performs systems release testing and implementation • Serves as primary vendor contact for mortgage servicing systems which include staying up to date with the latest system releases to determine potential impact to existing or new processes • Coordinates troubleshooting requests from mortgage servicing department • Collaborates with cross-functional partners and vendors to optimize departmental efficiencies • Manages work out loan process • QC Monitoring to detect/correct quality issues • Performs other duties as assigned All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or equivalent work experience 2 years experience in Financial Services with working knowledge of Mortgage Operations Experience with system management and testing process Experience in real estate may include, but not limited to training, underwriting, processing or closing Skills, Licenses & Certifications Skilled in Intermediate proficiency in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software Knowledge of loan origination/processing systems Ability to manage projects in accordance with short and long range objectives Ability to work independently with minimal supervision and handle multiple tasks simultaneously Ability to demonstrate strong analytical and decision making skills Ability to work well under deadlines and high volume pressure Ability to maintain satisfactory performance and attendance Must have acceptable credit history, which will be verified Ability to pass applicable American Airlines pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Analyst/Sr Analyst, Airport Performance Support
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The ideal candidate is comfortable digging deep in data and has an aptitude to identify issues that no one else has identified and can propose substantive and practical solutions. This role requires an individual with excellent analytical and communication abilities. A successful candidate will have great interpersonal skills that will allow him/her to become a trusted advisor for field operations. The role is a part of the Airport Performance Analysis and Support team within our Airports group. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Analyze operational performance and customer service metrics, identify evolving trends or chronic performance drivers, and support local leaders with actionable data and analysis Apply data and analytics to maximize the effectiveness of training and compliance programs Conduct comprehensive analysis of existing or proposed network schedules to address or mitigate operational constraints while supporting the need to maximize revenue and profitability Represent airport operations in planning and implementation of a wide range of corporate initiatives Provide support for airports through identification and delivery of best practice opportunities Coordinate initiatives across airports system wide to ensure efficiency and consistency where appropriate All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training Proficiency with Tableau, Mosaic, SQL, and/or Cognos Prior experience in airport operations, data analysis, and project management An ability and interest in working in a fast-paced, ambiguous and rapidly changing environment Self-driven with an ability to deliver on ambiguous projects with incomplete data Strong analytical aptitude and experience with data manipulation and analysis Effective decision-making based on a combination of data-driven analysis and strategic considerations Effective communication and presentation skills, with an ability to reach all levels both verbally and written Strong interpersonal skills including leadership, collaboration, consensus-building, and cultural awareness Results-driven behavior with the ability to balance multiple priorities simultaneously Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, Access and MS Query, etc. Ability and willingness to travel Preferred Qualifications- Education & Prior Job Experience Advanced degree Experience with airline analytics or planning functions Skills, Licenses & Certifications N/A Language/Communication Skills Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully. What you'll get Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
05/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The ideal candidate is comfortable digging deep in data and has an aptitude to identify issues that no one else has identified and can propose substantive and practical solutions. This role requires an individual with excellent analytical and communication abilities. A successful candidate will have great interpersonal skills that will allow him/her to become a trusted advisor for field operations. The role is a part of the Airport Performance Analysis and Support team within our Airports group. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Analyze operational performance and customer service metrics, identify evolving trends or chronic performance drivers, and support local leaders with actionable data and analysis Apply data and analytics to maximize the effectiveness of training and compliance programs Conduct comprehensive analysis of existing or proposed network schedules to address or mitigate operational constraints while supporting the need to maximize revenue and profitability Represent airport operations in planning and implementation of a wide range of corporate initiatives Provide support for airports through identification and delivery of best practice opportunities Coordinate initiatives across airports system wide to ensure efficiency and consistency where appropriate All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training Proficiency with Tableau, Mosaic, SQL, and/or Cognos Prior experience in airport operations, data analysis, and project management An ability and interest in working in a fast-paced, ambiguous and rapidly changing environment Self-driven with an ability to deliver on ambiguous projects with incomplete data Strong analytical aptitude and experience with data manipulation and analysis Effective decision-making based on a combination of data-driven analysis and strategic considerations Effective communication and presentation skills, with an ability to reach all levels both verbally and written Strong interpersonal skills including leadership, collaboration, consensus-building, and cultural awareness Results-driven behavior with the ability to balance multiple priorities simultaneously Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, Access and MS Query, etc. Ability and willingness to travel Preferred Qualifications- Education & Prior Job Experience Advanced degree Experience with airline analytics or planning functions Skills, Licenses & Certifications N/A Language/Communication Skills Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully. What you'll get Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Manager, Strategic Sourcing (IT)
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Technology category within the Procurement team in the Finance Division, reporting to the Director, Strategic Sourcing, Technology Procurement. You will join a growing Strategic Sourcing organization that plays a critical role in shaping how the company engages with key technology suppliers and invests in innovative solutions. You will lead a team of Technology Procurement professionals responsible for driving long-term cost reductions, improving supplier performance, and executing robust, market-informed category strategies. Procurement is one of the fastest growing professions in the world, and in this role, you will directly influence high visibility initiatives that support the company's operational and financial goals. As a leader in Technology Sourcing, you will shape category direction, champion data driven decision making, and provide thought leadership on how to optimize our supplier ecosystem. Your work will be highly visible to senior leadership and will provide opportunities to showcase strategic thinking, business storytelling, and executive level communication. You will also collaborate with cross-functional teams and external partners to strengthen relationships, enhance supplier accountability, and deliver value based outcomes. This role offers a unique opportunity to expand your leadership capabilities, grow your executive presence, and deepen your expertise in a dynamic, technology focused procurement environment. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future Lead and mentor a team of Technology Procurement professionals across hardware, software, infrastructure, and IT services categories, driving optimal team performance, ongoing skill development, and leadership bench strength. Manage the full IT supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation. Develop, implement, and track robust IT category strategies grounded in deep market analysis and aligned with company and stakeholder priorities, delivering measurable year over year cost reductions and working capital improvements while ensuring supplier accountability and performance. Communicate and present category strategy recommendations and results to all levels of leadership, including Officer level stakeholders, using clear storytelling to convey complex concepts. Build and maintain strong relationships with supplier executive teams and internal stakeholders; lead regular business reviews to affirm expectations, review objectives and key results, drive root cause accountability, identify solutions, and track plans/results. Define and oversee cross supplier performance management and governance to ensure high standards of supplier accountability, SLA adherence, and continuous improvement. Conduct supplier spend and consumption analytics in partnership with Finance to identify optimization opportunities, including contract consolidation and restructuring. Research and interpret the technology marketplace (market research and competitive analysis) to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation and category positioning. Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis; lead Quarterly Business Reviews focused on SLAs to drive accountability, proactively identify improvements, and monitor progress throughout the contract period. Manage supplier performance by addressing conflict resolution, escalations, and resolution procedures promptly and effectively to ensure issues are resolved and continuous improvement is maintained. Support compliance audits regarding contractual adherence and collaborate with internal stakeholders and business units to develop and maintain ongoing entitlement controls. Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations, governance, and policy alignment. Build strong partnerships with existing and new strategic suppliers to enable high quality, efficient support for internal stakeholders and business units; champion continuous improvement to enhance quality, efficiency, and cost savings across sourcing activities. Stay abreast of emerging AI technologies and tools relevant to category management; lead pilot projects to test and scale AI applications that deliver measurable performance and cost savings. All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in related field or equivalent experience/training 7 years of relevant experience in Procurement, Supply Chain, Finance, Economics, or Business Administration/Management, Computer Science, Information Systems Management, or other related field Experience leading a Strategic Sourcing team with direct reports Preferred Qualifications - Education & Prior Job Experience Post-graduate degree in relevant field or equivalent experience/training 12+ years of relevant experience in Procurement 5+ years of experience leading IT Strategic Sourcing team(s) with direct reports Skills, Licenses, and Certifications Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care Ability to lead teams to develop and implement effective category strategies Skills in negotiation, contract management, and driving supplier performance Strong analytical thinking and strategic problem-solving skills Strong process analysis/development skills Strong proficiency in data analysis tools (Excel, SQL, Power BI/Tableau/Alteryx) Demonstrated ability to drive change and influence cross-functional teams Ability to demonstrate an aptitude for problem-solving and strong quantitative and analytical skills Ability to manage multiple and diverse projects with changing priorities Passion for sustainability and sustainable sourcing practices Proficient in Microsoft Office (Excel, PowerPoint, Word) Knowledge of Coupa or other procurement related sourcing tools and systems Ability and willingness to travel extensively throughout What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
05/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Technology category within the Procurement team in the Finance Division, reporting to the Director, Strategic Sourcing, Technology Procurement. You will join a growing Strategic Sourcing organization that plays a critical role in shaping how the company engages with key technology suppliers and invests in innovative solutions. You will lead a team of Technology Procurement professionals responsible for driving long-term cost reductions, improving supplier performance, and executing robust, market-informed category strategies. Procurement is one of the fastest growing professions in the world, and in this role, you will directly influence high visibility initiatives that support the company's operational and financial goals. As a leader in Technology Sourcing, you will shape category direction, champion data driven decision making, and provide thought leadership on how to optimize our supplier ecosystem. Your work will be highly visible to senior leadership and will provide opportunities to showcase strategic thinking, business storytelling, and executive level communication. You will also collaborate with cross-functional teams and external partners to strengthen relationships, enhance supplier accountability, and deliver value based outcomes. This role offers a unique opportunity to expand your leadership capabilities, grow your executive presence, and deepen your expertise in a dynamic, technology focused procurement environment. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future Lead and mentor a team of Technology Procurement professionals across hardware, software, infrastructure, and IT services categories, driving optimal team performance, ongoing skill development, and leadership bench strength. Manage the full IT supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation. Develop, implement, and track robust IT category strategies grounded in deep market analysis and aligned with company and stakeholder priorities, delivering measurable year over year cost reductions and working capital improvements while ensuring supplier accountability and performance. Communicate and present category strategy recommendations and results to all levels of leadership, including Officer level stakeholders, using clear storytelling to convey complex concepts. Build and maintain strong relationships with supplier executive teams and internal stakeholders; lead regular business reviews to affirm expectations, review objectives and key results, drive root cause accountability, identify solutions, and track plans/results. Define and oversee cross supplier performance management and governance to ensure high standards of supplier accountability, SLA adherence, and continuous improvement. Conduct supplier spend and consumption analytics in partnership with Finance to identify optimization opportunities, including contract consolidation and restructuring. Research and interpret the technology marketplace (market research and competitive analysis) to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation and category positioning. Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis; lead Quarterly Business Reviews focused on SLAs to drive accountability, proactively identify improvements, and monitor progress throughout the contract period. Manage supplier performance by addressing conflict resolution, escalations, and resolution procedures promptly and effectively to ensure issues are resolved and continuous improvement is maintained. Support compliance audits regarding contractual adherence and collaborate with internal stakeholders and business units to develop and maintain ongoing entitlement controls. Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations, governance, and policy alignment. Build strong partnerships with existing and new strategic suppliers to enable high quality, efficient support for internal stakeholders and business units; champion continuous improvement to enhance quality, efficiency, and cost savings across sourcing activities. Stay abreast of emerging AI technologies and tools relevant to category management; lead pilot projects to test and scale AI applications that deliver measurable performance and cost savings. All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in related field or equivalent experience/training 7 years of relevant experience in Procurement, Supply Chain, Finance, Economics, or Business Administration/Management, Computer Science, Information Systems Management, or other related field Experience leading a Strategic Sourcing team with direct reports Preferred Qualifications - Education & Prior Job Experience Post-graduate degree in relevant field or equivalent experience/training 12+ years of relevant experience in Procurement 5+ years of experience leading IT Strategic Sourcing team(s) with direct reports Skills, Licenses, and Certifications Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care Ability to lead teams to develop and implement effective category strategies Skills in negotiation, contract management, and driving supplier performance Strong analytical thinking and strategic problem-solving skills Strong process analysis/development skills Strong proficiency in data analysis tools (Excel, SQL, Power BI/Tableau/Alteryx) Demonstrated ability to drive change and influence cross-functional teams Ability to demonstrate an aptitude for problem-solving and strong quantitative and analytical skills Ability to manage multiple and diverse projects with changing priorities Passion for sustainability and sustainable sourcing practices Proficient in Microsoft Office (Excel, PowerPoint, Word) Knowledge of Coupa or other procurement related sourcing tools and systems Ability and willingness to travel extensively throughout What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Technical Support Job Training Opportunity
Year Up United Seattle, Washington
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
05/11/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947
University of California Agriculture and Natural Resources Davis, California
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. University of California Agriculture and Natural Resources Job Description Position Summary: Uses professional risk management concepts and administrative workflows. Applies organizational policies and procedures to resolve routine casualty, property-loss and employee injury insurance and other risk management issues (e.g. fleet and driver management) or customer inquiries (e.g. Be Smart About Safety funding requests). Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This position will promote, in all ways consistent with other responsibilities of the position, the principles of community goals established by UC ANR. Department Summary: Risk & Safety Services is the functional unit that supports safety, environmental management, emergency management, risk management and regulatory compliance for UC ANR. This requires consultation, communication, training, auditing, claims management, risk assessment and mitigation support for all units in ANR statewide. Our clientele are academic and staff employees, volunteers, and program participants, located at Cooperative Extension offices, Research & Extension Centers, Statewide Programs and Initiatives, and administrative units. This position is a contract appointment that is 100% fixed and ends one year from date of hire with the possibility of extension if funding permits. The home department is EH&S/Risk Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University Pay Scale: $25.43/hour to $34.20/hour Job Posting Close Date: This job is open until filled. The first application review date will be 02/10/2026. Key Responsibilities: Under direct supervision, reviews and maintains criminal offender record information for ANR and all UCCE's across the state. Maintain access to and monitor Department of Justice (DOJ) systems to receive criminal record information for new and existing employees and volunteers statewide. Utilize University and ANR policies and guidelines to assess criminal record information and perform investigative searches to verify identity of applicants and provide clearance results to County Directors or Human Resources. Monitor and follow-up on all corrective matters and prepare reports for ERM Analysts and Risk and Safety Director. Work with staff from other ANR programs and offices (such as Human Resources, 4-H Youth Development Program, Master Gardener Program and Nutrition Education Programs) to verify that criminal records checks have been completed. Under direct supervision, provide support to Risk Analyst to process incident reports and administer basic insurance claims. Learn to analyze basic risk control programs to prevent losses and reduce premiums. Learn to implement and monitor basic control strategies and programs. Assist with administration of the Be Smart About Safety risk reduction program. Assist with documentation of risk assessments of various ANR programs and activities. Under direct supervision, review and report information about the license status for ANR employee drivers. Coordinate with ERM Analyst to utilize web-based tools to enroll drivers into the EPN system. Track status of driver violations and notify ERM Analyst 3 and 4 of adverse reports that may require action. As directed, verify that corrective actions are taken, when required. Coordinate with other ANR units to ensure that employee driver lists are up to date. Support Vehicle Collision Review Committee. Maintain vehicle fleet inventory and assist with annual Bureau of Automotive Repair Smog Check certifications. Assist with new vehicle procurement and registration. Assist with new vehicle leases. As requested by Director or ERM Analysts, perform special projects such as reports/memos on Risk Services subjects. Provide follow-up to the customer to ensure that all issues, questions and needs are resolved to the customer's satisfaction in a timely manner. As requested, may participate in campus and system wide committees to support ANR functions and pursue developmental courses to enhance performance in functional areas and career growth potential. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Basic knowledge of enterprise risk management; insurance; forecasting and analysis; accounting; knowledge of common organization-specific computer application programs; knowledge of organizational processes and procedures; understanding of organization rules and regulations. Basic interpersonal skills, customer service orientation, active listening skills, and organizational skills. Effective ability to communicate verbally and in writing. Basic ability to use critical thinking and analytical skills to solve problems. Basic knowledge of information technology (IT) software and database management. Preferred Skills: Associate in Risk Management (ARM). Knowledge of Department of Justice criminal background check processes and policies. Effective multi-disciplinary collaborative teamwork problem-solving skills. Knowledge of digital accessibility requirements and implementation skills. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. xibtplm For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
05/11/2026
Full time
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. University of California Agriculture and Natural Resources Job Description Position Summary: Uses professional risk management concepts and administrative workflows. Applies organizational policies and procedures to resolve routine casualty, property-loss and employee injury insurance and other risk management issues (e.g. fleet and driver management) or customer inquiries (e.g. Be Smart About Safety funding requests). Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This position will promote, in all ways consistent with other responsibilities of the position, the principles of community goals established by UC ANR. Department Summary: Risk & Safety Services is the functional unit that supports safety, environmental management, emergency management, risk management and regulatory compliance for UC ANR. This requires consultation, communication, training, auditing, claims management, risk assessment and mitigation support for all units in ANR statewide. Our clientele are academic and staff employees, volunteers, and program participants, located at Cooperative Extension offices, Research & Extension Centers, Statewide Programs and Initiatives, and administrative units. This position is a contract appointment that is 100% fixed and ends one year from date of hire with the possibility of extension if funding permits. The home department is EH&S/Risk Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University Pay Scale: $25.43/hour to $34.20/hour Job Posting Close Date: This job is open until filled. The first application review date will be 02/10/2026. Key Responsibilities: Under direct supervision, reviews and maintains criminal offender record information for ANR and all UCCE's across the state. Maintain access to and monitor Department of Justice (DOJ) systems to receive criminal record information for new and existing employees and volunteers statewide. Utilize University and ANR policies and guidelines to assess criminal record information and perform investigative searches to verify identity of applicants and provide clearance results to County Directors or Human Resources. Monitor and follow-up on all corrective matters and prepare reports for ERM Analysts and Risk and Safety Director. Work with staff from other ANR programs and offices (such as Human Resources, 4-H Youth Development Program, Master Gardener Program and Nutrition Education Programs) to verify that criminal records checks have been completed. Under direct supervision, provide support to Risk Analyst to process incident reports and administer basic insurance claims. Learn to analyze basic risk control programs to prevent losses and reduce premiums. Learn to implement and monitor basic control strategies and programs. Assist with administration of the Be Smart About Safety risk reduction program. Assist with documentation of risk assessments of various ANR programs and activities. Under direct supervision, review and report information about the license status for ANR employee drivers. Coordinate with ERM Analyst to utilize web-based tools to enroll drivers into the EPN system. Track status of driver violations and notify ERM Analyst 3 and 4 of adverse reports that may require action. As directed, verify that corrective actions are taken, when required. Coordinate with other ANR units to ensure that employee driver lists are up to date. Support Vehicle Collision Review Committee. Maintain vehicle fleet inventory and assist with annual Bureau of Automotive Repair Smog Check certifications. Assist with new vehicle procurement and registration. Assist with new vehicle leases. As requested by Director or ERM Analysts, perform special projects such as reports/memos on Risk Services subjects. Provide follow-up to the customer to ensure that all issues, questions and needs are resolved to the customer's satisfaction in a timely manner. As requested, may participate in campus and system wide committees to support ANR functions and pursue developmental courses to enhance performance in functional areas and career growth potential. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Basic knowledge of enterprise risk management; insurance; forecasting and analysis; accounting; knowledge of common organization-specific computer application programs; knowledge of organizational processes and procedures; understanding of organization rules and regulations. Basic interpersonal skills, customer service orientation, active listening skills, and organizational skills. Effective ability to communicate verbally and in writing. Basic ability to use critical thinking and analytical skills to solve problems. Basic knowledge of information technology (IT) software and database management. Preferred Skills: Associate in Risk Management (ARM). Knowledge of Department of Justice criminal background check processes and policies. Effective multi-disciplinary collaborative teamwork problem-solving skills. Knowledge of digital accessibility requirements and implementation skills. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. xibtplm For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Cyber Security Job Training Program
Year Up United Boston, Massachusetts
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
05/11/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Entry Level Programming Opportunity
Year Up United Seattle, Washington
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
05/11/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Sr. Dir, Technical Product Management
DIRECTV Oakland, California
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947
University of California Agriculture and Natural Resources Davis, California
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. University of California Agriculture and Natural Resources Job Description Position Summary: Uses professional risk management concepts and administrative workflows. Applies organizational policies and procedures to resolve routine casualty, property-loss and employee injury insurance and other risk management issues (e.g. fleet and driver management) or customer inquiries (e.g. Be Smart About Safety funding requests). Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This position will promote, in all ways consistent with other responsibilities of the position, the principles of community goals established by UC ANR. Department Summary: Risk & Safety Services is the functional unit that supports safety, environmental management, emergency management, risk management and regulatory compliance for UC ANR. This requires consultation, communication, training, auditing, claims management, risk assessment and mitigation support for all units in ANR statewide. Our clientele are academic and staff employees, volunteers, and program participants, located at Cooperative Extension offices, Research & Extension Centers, Statewide Programs and Initiatives, and administrative units. This position is a contract appointment that is 100% fixed and ends one year from date of hire with the possibility of extension if funding permits. The home department is EH&S/Risk Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University Pay Scale: $25.43/hour to $34.20/hour Job Posting Close Date: This job is open until filled. The first application review date will be 02/10/2026. Key Responsibilities: Under direct supervision, reviews and maintains criminal offender record information for ANR and all UCCE's across the state. Maintain access to and monitor Department of Justice (DOJ) systems to receive criminal record information for new and existing employees and volunteers statewide. Utilize University and ANR policies and guidelines to assess criminal record information and perform investigative searches to verify identity of applicants and provide clearance results to County Directors or Human Resources. Monitor and follow-up on all corrective matters and prepare reports for ERM Analysts and Risk and Safety Director. Work with staff from other ANR programs and offices (such as Human Resources, 4-H Youth Development Program, Master Gardener Program and Nutrition Education Programs) to verify that criminal records checks have been completed. Under direct supervision, provide support to Risk Analyst to process incident reports and administer basic insurance claims. Learn to analyze basic risk control programs to prevent losses and reduce premiums. Learn to implement and monitor basic control strategies and programs. Assist with administration of the Be Smart About Safety risk reduction program. Assist with documentation of risk assessments of various ANR programs and activities. Under direct supervision, review and report information about the license status for ANR employee drivers. Coordinate with ERM Analyst to utilize web-based tools to enroll drivers into the EPN system. Track status of driver violations and notify ERM Analyst 3 and 4 of adverse reports that may require action. As directed, verify that corrective actions are taken, when required. Coordinate with other ANR units to ensure that employee driver lists are up to date. Support Vehicle Collision Review Committee. Maintain vehicle fleet inventory and assist with annual Bureau of Automotive Repair Smog Check certifications. Assist with new vehicle procurement and registration. Assist with new vehicle leases. As requested by Director or ERM Analysts, perform special projects such as reports/memos on Risk Services subjects. Provide follow-up to the customer to ensure that all issues, questions and needs are resolved to the customer's satisfaction in a timely manner. As requested, may participate in campus and system wide committees to support ANR functions and pursue developmental courses to enhance performance in functional areas and career growth potential. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Basic knowledge of enterprise risk management; insurance; forecasting and analysis; accounting; knowledge of common organization-specific computer application programs; knowledge of organizational processes and procedures; understanding of organization rules and regulations. Basic interpersonal skills, customer service orientation, active listening skills, and organizational skills. Effective ability to communicate verbally and in writing. Basic ability to use critical thinking and analytical skills to solve problems. Basic knowledge of information technology (IT) software and database management. Preferred Skills: Associate in Risk Management (ARM). Knowledge of Department of Justice criminal background check processes and policies. Effective multi-disciplinary collaborative teamwork problem-solving skills. Knowledge of digital accessibility requirements and implementation skills. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. xibtplm For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
05/11/2026
Full time
Enterprise Risk Management Analyst - Davis, CA, Job ID 83947 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. University of California Agriculture and Natural Resources Job Description Position Summary: Uses professional risk management concepts and administrative workflows. Applies organizational policies and procedures to resolve routine casualty, property-loss and employee injury insurance and other risk management issues (e.g. fleet and driver management) or customer inquiries (e.g. Be Smart About Safety funding requests). Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This position will promote, in all ways consistent with other responsibilities of the position, the principles of community goals established by UC ANR. Department Summary: Risk & Safety Services is the functional unit that supports safety, environmental management, emergency management, risk management and regulatory compliance for UC ANR. This requires consultation, communication, training, auditing, claims management, risk assessment and mitigation support for all units in ANR statewide. Our clientele are academic and staff employees, volunteers, and program participants, located at Cooperative Extension offices, Research & Extension Centers, Statewide Programs and Initiatives, and administrative units. This position is a contract appointment that is 100% fixed and ends one year from date of hire with the possibility of extension if funding permits. The home department is EH&S/Risk Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University Pay Scale: $25.43/hour to $34.20/hour Job Posting Close Date: This job is open until filled. The first application review date will be 02/10/2026. Key Responsibilities: Under direct supervision, reviews and maintains criminal offender record information for ANR and all UCCE's across the state. Maintain access to and monitor Department of Justice (DOJ) systems to receive criminal record information for new and existing employees and volunteers statewide. Utilize University and ANR policies and guidelines to assess criminal record information and perform investigative searches to verify identity of applicants and provide clearance results to County Directors or Human Resources. Monitor and follow-up on all corrective matters and prepare reports for ERM Analysts and Risk and Safety Director. Work with staff from other ANR programs and offices (such as Human Resources, 4-H Youth Development Program, Master Gardener Program and Nutrition Education Programs) to verify that criminal records checks have been completed. Under direct supervision, provide support to Risk Analyst to process incident reports and administer basic insurance claims. Learn to analyze basic risk control programs to prevent losses and reduce premiums. Learn to implement and monitor basic control strategies and programs. Assist with administration of the Be Smart About Safety risk reduction program. Assist with documentation of risk assessments of various ANR programs and activities. Under direct supervision, review and report information about the license status for ANR employee drivers. Coordinate with ERM Analyst to utilize web-based tools to enroll drivers into the EPN system. Track status of driver violations and notify ERM Analyst 3 and 4 of adverse reports that may require action. As directed, verify that corrective actions are taken, when required. Coordinate with other ANR units to ensure that employee driver lists are up to date. Support Vehicle Collision Review Committee. Maintain vehicle fleet inventory and assist with annual Bureau of Automotive Repair Smog Check certifications. Assist with new vehicle procurement and registration. Assist with new vehicle leases. As requested by Director or ERM Analysts, perform special projects such as reports/memos on Risk Services subjects. Provide follow-up to the customer to ensure that all issues, questions and needs are resolved to the customer's satisfaction in a timely manner. As requested, may participate in campus and system wide committees to support ANR functions and pursue developmental courses to enhance performance in functional areas and career growth potential. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Basic knowledge of enterprise risk management; insurance; forecasting and analysis; accounting; knowledge of common organization-specific computer application programs; knowledge of organizational processes and procedures; understanding of organization rules and regulations. Basic interpersonal skills, customer service orientation, active listening skills, and organizational skills. Effective ability to communicate verbally and in writing. Basic ability to use critical thinking and analytical skills to solve problems. Basic knowledge of information technology (IT) software and database management. Preferred Skills: Associate in Risk Management (ARM). Knowledge of Department of Justice criminal background check processes and policies. Effective multi-disciplinary collaborative teamwork problem-solving skills. Knowledge of digital accessibility requirements and implementation skills. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. xibtplm For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Sr. Dir, Technical Product Management
DIRECTV Corona, California
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Sr. Dir, Technical Product Management
DIRECTV Dallas, Texas
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Senior Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc. Seattle, Washington
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Serve as an engineering leader at JLL! The Senior Chief Engineer oversees the efficient, safe and responsible operation of all building systems and equipment while also leading the engineering team. You will oversee an engineering team of 20-25 at a large Class A headquarters in downtown Seattle. This position requires the Senior Chief Engineer to be on-site. This is a salaried position and is eligible for unlimited time off, subject to manager approval. What your day-to-day will look like: Lead and manage engineering teams who self-manage HVAC, plumbing and electrical repairs in-house;manage through other senior engineers May manage multiple major construction projects Oversee the maintenance and continuous operation of all building systems Supervise and manage engineers and maintenance staff including hiring, training, coaching and personal development Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures Participate regularly in client-facing and property team communications Lead, create and manage engineering budget and participate in overall operating budget process Assist in the development of a capital improvement plan Select, schedule, supervise and direct contractors; monitor and document performance Respond effectively to emergencies and service calls Lead and organize ongoing technical, safety, and operational process training programs and procedures Other duties as requested by property management team and/or client On-site presence required Complete job description available on JLL's internal portal Required qualifications: 7-10 years of related experience, especially as a Chief Engineer, Assistant Chief Engineer or similar People management experience (leading a team) Allerton Controls BAS experience Trade school education, union training, military service or college is desirable Universal CFC EPA certification Experience using Microsoft Office (Word, Outlook, Excel, Teams) Ability to lift up to 50 lbs Comfort using ladders up to 30 feet tall Ability to frequently climb, bend, kneeling, lift and/or drive Strong customer service and communication skills This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 160 000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Seattle, WA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
05/11/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Serve as an engineering leader at JLL! The Senior Chief Engineer oversees the efficient, safe and responsible operation of all building systems and equipment while also leading the engineering team. You will oversee an engineering team of 20-25 at a large Class A headquarters in downtown Seattle. This position requires the Senior Chief Engineer to be on-site. This is a salaried position and is eligible for unlimited time off, subject to manager approval. What your day-to-day will look like: Lead and manage engineering teams who self-manage HVAC, plumbing and electrical repairs in-house;manage through other senior engineers May manage multiple major construction projects Oversee the maintenance and continuous operation of all building systems Supervise and manage engineers and maintenance staff including hiring, training, coaching and personal development Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures Participate regularly in client-facing and property team communications Lead, create and manage engineering budget and participate in overall operating budget process Assist in the development of a capital improvement plan Select, schedule, supervise and direct contractors; monitor and document performance Respond effectively to emergencies and service calls Lead and organize ongoing technical, safety, and operational process training programs and procedures Other duties as requested by property management team and/or client On-site presence required Complete job description available on JLL's internal portal Required qualifications: 7-10 years of related experience, especially as a Chief Engineer, Assistant Chief Engineer or similar People management experience (leading a team) Allerton Controls BAS experience Trade school education, union training, military service or college is desirable Universal CFC EPA certification Experience using Microsoft Office (Word, Outlook, Excel, Teams) Ability to lift up to 50 lbs Comfort using ladders up to 30 feet tall Ability to frequently climb, bend, kneeling, lift and/or drive Strong customer service and communication skills This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 160 000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Seattle, WA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
Sr. Dir, Technical Product Management
DIRECTV El Segundo, California
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Sr. Dir, Technical Product Management
DIRECTV Houston, Texas
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Sr. Dir, Technical Product Management
DIRECTV Chicago, Illinois
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Sr. Dir, Technical Product Management
DIRECTV San Diego, California
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Senior Automation Engineer
US AMR-Jones Lang LaSalle Americas, Inc. Windsor, Connecticut
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sr. Automation Engineer - JLL What this job involves: We are seeking a Senior Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. This role requires expertise in engineering principles, programming, and control system technologies, with a focus on maximizing the reliability and performance of conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices. The Senior Automation Engineer will ensure all work aligns with company policies and procedures, with safety as the highest priority. What your day-to-day will look like: Serve as site technical expert in automation control systems and lead the site's automation engineering program. Set program goals, delegate work, and mentor Automation Engineers and Apprentices to meet client objectives and safety/technical requirements. Design, develop, implement, and optimize control systems and software; maintain and troubleshoot automation equipment, including PLC/PC controllers and industrial networks. Govern all automation documentation and change management processes for the site. Collaborate with operations, engineering, and support teams to optimize material handling systems and deliver projects. Provide advanced troubleshooting and escalation support, including remote assistance , root cause analysis, and vendor coordination. Monitor system performance, drive continuous improvement projects, and communicate technical issues, timelines, and workarounds to stakeholders. Required Qualifications: Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, OR 3+ years equivalent professional experience. 5+ years of PLC-controlled automation experience, including Ladder Logic and structured programming (Siemens, Allen-Bradley, or Codesys ) and issue diagnosis in production environments. 2+ years with robotics work cells, control systems, electrical theory, controls components, and automated equipment. Leadership experience in directing, training, and mentoring automation engineers. Proficiency in CMMS use, troubleshooting, and coordinating maintenance with multiple stakeholders. Strong communication skills, policy interpretation, and continuous improvement mindset. Ability to adapt to evolving technologies and build scalable automation solutions. Preferred Qualifications : Advanced degree in relevant field plus 5+ years professional experience. 5+ years in PLC programming, troubleshooting, and modification, as well as HMI and control networks, SCADA systems, and motor control systems (VFDs, DC drives, starters). Industrial electrical experience with 480V 3-phase, 110 VAC , 24VDC, and reading/ modifying mechanical and electrical drawings. Proficiency in programming tools such as RSLogix5000 Studio, FT View, and other control software; controls design and systems integration experience. Field service engineering and technical training experience, including conveyors, sortation, ASRS, and industrial robotics. Proven ability in remote technical support and driving continuous improvement in automated systems. Experience with advanced automation control systems and programmatic solutions for equipment optimization. At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture-locally and globally- drives innovative solutions. We value wellbeing, inclusivity , and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 129 067.64 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -WINDSOR, CT Job Tags: RME If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
05/11/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sr. Automation Engineer - JLL What this job involves: We are seeking a Senior Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. This role requires expertise in engineering principles, programming, and control system technologies, with a focus on maximizing the reliability and performance of conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices. The Senior Automation Engineer will ensure all work aligns with company policies and procedures, with safety as the highest priority. What your day-to-day will look like: Serve as site technical expert in automation control systems and lead the site's automation engineering program. Set program goals, delegate work, and mentor Automation Engineers and Apprentices to meet client objectives and safety/technical requirements. Design, develop, implement, and optimize control systems and software; maintain and troubleshoot automation equipment, including PLC/PC controllers and industrial networks. Govern all automation documentation and change management processes for the site. Collaborate with operations, engineering, and support teams to optimize material handling systems and deliver projects. Provide advanced troubleshooting and escalation support, including remote assistance , root cause analysis, and vendor coordination. Monitor system performance, drive continuous improvement projects, and communicate technical issues, timelines, and workarounds to stakeholders. Required Qualifications: Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, OR 3+ years equivalent professional experience. 5+ years of PLC-controlled automation experience, including Ladder Logic and structured programming (Siemens, Allen-Bradley, or Codesys ) and issue diagnosis in production environments. 2+ years with robotics work cells, control systems, electrical theory, controls components, and automated equipment. Leadership experience in directing, training, and mentoring automation engineers. Proficiency in CMMS use, troubleshooting, and coordinating maintenance with multiple stakeholders. Strong communication skills, policy interpretation, and continuous improvement mindset. Ability to adapt to evolving technologies and build scalable automation solutions. Preferred Qualifications : Advanced degree in relevant field plus 5+ years professional experience. 5+ years in PLC programming, troubleshooting, and modification, as well as HMI and control networks, SCADA systems, and motor control systems (VFDs, DC drives, starters). Industrial electrical experience with 480V 3-phase, 110 VAC , 24VDC, and reading/ modifying mechanical and electrical drawings. Proficiency in programming tools such as RSLogix5000 Studio, FT View, and other control software; controls design and systems integration experience. Field service engineering and technical training experience, including conveyors, sortation, ASRS, and industrial robotics. Proven ability in remote technical support and driving continuous improvement in automated systems. Experience with advanced automation control systems and programmatic solutions for equipment optimization. At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture-locally and globally- drives innovative solutions. We value wellbeing, inclusivity , and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 129 067.64 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -WINDSOR, CT Job Tags: RME If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
Sr. Dir, Technical Product Management
DIRECTV Los Angeles, California
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
05/11/2026
Full time
Overall Purpose The Sr. Director Technical Product Management works closely with development and engineering teams to ensure the product achieves the business' desired outcomes in a way that optimally uses technology and considers the long-term sustainability of the product. Description Strategic leader responsible for directing technical product management and development teams in achieving company goals and objectives within the department budget. Owns the strategic direction of entire functional area and sets a multi-year strategy. Final decision-making authority on operation and management of their team. Owns the development of new processes and opportunities for cost savings and optimization of existing roadmaps. Has the ability to discuss issues with both technical and non-technical executives while working to resolve larger/long term issues. Acts as technical liaison to external teams. Partners with cross functional leaders to ensure the broader organization meets targets and IOP goals. This role is a senior leadership position within the Technical Product Management job family, responsible for strategic direction and management of technical product management teams. Job Summary We are seeking a strategic and results-driven Sr. Director of Product Management to lead the development and oversight of software solutions, supporting our field technicians and contact center agents. This role is focused on the evolution of our Salesforce and Genesys platforms with supporting applications to enable efficient operations for our frontline teams. This leader will have extensive experience delivering software in complex, scaled environments, along with a proven ability to drive product strategy and manage cross-functional teams. The successful candidate will be an expert in the Salesforce product suite and will have experience supporting or running contact center and field operations. This leader will manage a team of technical product managers and owners. Here's what you'll do: Translate business needs into the long-term technical vision and strategic roadmap for DTV360 software products, aligning with organizational goals and market demands. Collaborate with senior leadership and cross-functional teams-including engineering, sales, marketing, field and customer support-to drive product initiatives from conception to market launch. Prioritize the features critical for delivery of business value and ensure they are well-specified for smooth delivery by execution teams. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Ensure product UX/UI are consistent with internal design system guidelines and efficiently support users. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Provide technical expertise and product knowledge to Center and Field Agent support as needed. What you'll need to be successful: Education: Bachelor's degree in computer science, Engineering, Telecommunications, or a related field; MBA or relevant advanced degree preferred. Experience: 8+ years of experience in product management and program management within the telecommunications or software industry. Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus. Technical Expertise: Deep understanding of APIs/mS, Center and Agent Tooling and processes. Customer Interface Skills: Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $162,593 - $295,113 Low (N1): $162,593 - $243,789 Mid (N2): $171,150 - $256,620 High (N3): $188,265 - $282,282 Top (N4): $196,823 - $295,113 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process

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