5 jobs found

Overview At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category requires grit, determination, and a close-knit, high-functioning team with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Role Title and Department Solution Architect (Jira) - PXE Strategy Realization Office Why We Have This Role The Strategy Realization Office is looking for a new team member who will play a critical role in revolutionizing our systems and processes within the Product, UX, and Engineering (PXE) Organization at Qualtrics. Initially, you will be responsible for defining and driving the technical cleanup of our Jira environment, which requires a significant focus on reducing clutter and standardizing configurations and data. This role will then transition to designing and managing internal technical solutions that sit at the intersection of strategy and execution for future PXE transformation initiatives. As a bridge between business requirements and technical implementation, you will ensure our internal systems are designed to meet our company goals and drive value through operational excellence. How You;ll Find Success You enjoy owning internal technical solutions to drive better business outcomes. You are a skilled generalist who thrives in fast-paced, ambiguous environments with a high degree of curiosity and self-motivation. You can apply flexible methodologies to drive improvement efforts with a variety of stakeholders. You have strong written and verbal communication skills to effectively communicate complex ideas/concepts to stakeholders at all levels of the organization. You are comfortable facilitating workshops to co-create optimized systems. You are organized and enjoy juggling multiple priorities at once. What We;re Looking For On Your Resume Bachelor's Degree in Business, Information Systems, or a related field AND 9+ years of work experience. 4+ years working in a Product, Tech, and/or Engineering organization. Direct experience with Jira administration, configuration, and cleanup/migration efforts. Experience with Aha, ServiceNow, and Salesforce is a plus. Track record of managing complex business programs, including implementing organization-wide improvements and optimization. Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in. What You Should Know About This Team Newly formed team that is highly trusted by C-suite. Team of highly skilled business operations generalists and problem solvers. Collaborative creators with a keen ability to collaborate effectively. Expert communicators to key business stakeholders. Our Team;s Favorite Perks and Benefits Experience Bonus: Qualtrics offers US employees an annual $1,800 "experience bonus" to provide an experience they might not otherwise have-attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area. Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development. The satisfaction of empowering large networks through technology. The opportunity to work with a diverse range of influential brands. A role that encourages personal growth and initiative within a growing business area. The Qualtrics Hybrid Work Model Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act. Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that;s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. Not finding a role that is the right fit for now? For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $141,000 - $202,000 USD

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI2254ba4bcd37-9721

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI5-

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIaff3-9720

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIa41b59e38e41-9719