Medline Industries - Transportation & Operations
Northbrook, Illinois
Job Summary Medline is seeking a talented individual with experience working on enterprise grade CRM implementations. The CRM Team Lead position will be leading internal teams of developers and analysts to deliver high quality enterprise CRM and reporting solutions. You will be managing consultations/solution design/development/deployment with the respective squads. This includes demonstrated knowledge of installation and configuration of Dynamics CRM and its related components. Ideal candidate will be a technically sound IT professional with thorough working knowledge of the Microsoft Dynamics 365 platform, as well as effective ways to integrate with external systems. This position requires a self-motivated employee who has a strong passion for improving end user experiences, system availability and a drive for efficiency and process improvement. Job Description Responsibilities include Lead function (40%) Manages and customizes the CRM system to support and enhance business processes and user needs. Collaborate with business partners to draft functional and technical requirements that clearly articulate the design, architecture, and business objective of needed solutions. Act as primary point of contact for Dynamics 365 CRM related issues and evaluate the impacts due to enterprise changes or integrated systems. These may be related to technology, business capabilities, compliance, IT security, infrastructure etc. Understand and adhere to existing change delivery processes. Suggest process/tooling improvements and automation where applicable. Participate in hiring, mentoring and onboarding of new team members System design and development (40%) Define appropriate system design to meet business requirements while keeping in mind existing code and design patterns, performance expectations, integration points and downstream impacts of the change Perform coding and configuration customizations, code walkthroughs and assist other team members as needed. Manage user permissions, creating workflow rules, analyzing data, coordinating integrations, and ensuring data integrity. System availability and support (20%) Focus on maintaining system uptime and keeping any backend jobs running successfully. Learn and support application performance management tools used for the platform. Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution. Partner with the team and provide coaching as needed. On-call support during critical operational issues, enterprise migrations, Hypercare and Infrastructure support. Knowledge of Azure App Insights. Job requirements Must have: Minimum of 7 years' experience in coding/customizing on the Dynamics 365 CE platform (Online/On-premises) or similar platforms. Comprehensive understanding and hands on experience of the various configuration/management features available on the Dynamics platform. Platform security, governance, data modeling, plugins, workflow/Power Automate authoring, consuming Dynamics web APIs, security model, platform non-code customization and solution/app management. Knowledge of best practices on user license and online capacity management. Strong communication (verbal and written) skills are needed. Articulate technical information and business solutions to non-technical business users in a clear manner. At the same time be able to discuss technical nuances with team members, architects, infrastructure teams, etc. Strong at C# .NET, T-SQL, JavaScript, HTML, FetchXML, SOAP, and REST API concepts/technologies. Experience managing integrations with API gateways, concept of queuing systems, bulk data sync from cloud to local data stores, advanced reporting solutions using enterprise reporting tool like Power BI or Tableau. Experience with Jira, Agile development processes and DevOps Deep functional knowledge of the D365 sales module (Bonus points for any other additional modules like Customer Service, Field service, etc.) Have an exploratory, analytical and creative mindset. Keep up with technology and community tools available. Seek out new techniques and information sources required to solve business or technical needs that arise. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $116,000.00 - $174,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary Medline is seeking a talented individual with experience working on enterprise grade CRM implementations. The CRM Team Lead position will be leading internal teams of developers and analysts to deliver high quality enterprise CRM and reporting solutions. You will be managing consultations/solution design/development/deployment with the respective squads. This includes demonstrated knowledge of installation and configuration of Dynamics CRM and its related components. Ideal candidate will be a technically sound IT professional with thorough working knowledge of the Microsoft Dynamics 365 platform, as well as effective ways to integrate with external systems. This position requires a self-motivated employee who has a strong passion for improving end user experiences, system availability and a drive for efficiency and process improvement. Job Description Responsibilities include Lead function (40%) Manages and customizes the CRM system to support and enhance business processes and user needs. Collaborate with business partners to draft functional and technical requirements that clearly articulate the design, architecture, and business objective of needed solutions. Act as primary point of contact for Dynamics 365 CRM related issues and evaluate the impacts due to enterprise changes or integrated systems. These may be related to technology, business capabilities, compliance, IT security, infrastructure etc. Understand and adhere to existing change delivery processes. Suggest process/tooling improvements and automation where applicable. Participate in hiring, mentoring and onboarding of new team members System design and development (40%) Define appropriate system design to meet business requirements while keeping in mind existing code and design patterns, performance expectations, integration points and downstream impacts of the change Perform coding and configuration customizations, code walkthroughs and assist other team members as needed. Manage user permissions, creating workflow rules, analyzing data, coordinating integrations, and ensuring data integrity. System availability and support (20%) Focus on maintaining system uptime and keeping any backend jobs running successfully. Learn and support application performance management tools used for the platform. Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution. Partner with the team and provide coaching as needed. On-call support during critical operational issues, enterprise migrations, Hypercare and Infrastructure support. Knowledge of Azure App Insights. Job requirements Must have: Minimum of 7 years' experience in coding/customizing on the Dynamics 365 CE platform (Online/On-premises) or similar platforms. Comprehensive understanding and hands on experience of the various configuration/management features available on the Dynamics platform. Platform security, governance, data modeling, plugins, workflow/Power Automate authoring, consuming Dynamics web APIs, security model, platform non-code customization and solution/app management. Knowledge of best practices on user license and online capacity management. Strong communication (verbal and written) skills are needed. Articulate technical information and business solutions to non-technical business users in a clear manner. At the same time be able to discuss technical nuances with team members, architects, infrastructure teams, etc. Strong at C# .NET, T-SQL, JavaScript, HTML, FetchXML, SOAP, and REST API concepts/technologies. Experience managing integrations with API gateways, concept of queuing systems, bulk data sync from cloud to local data stores, advanced reporting solutions using enterprise reporting tool like Power BI or Tableau. Experience with Jira, Agile development processes and DevOps Deep functional knowledge of the D365 sales module (Bonus points for any other additional modules like Customer Service, Field service, etc.) Have an exploratory, analytical and creative mindset. Keep up with technology and community tools available. Seek out new techniques and information sources required to solve business or technical needs that arise. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $116,000.00 - $174,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Southwest Research Institute
San Antonio, Texas
Who We Are: Our team, the Cloud Services team within the Information Technology Center, is responsible for EntraID (formerly Azure)/M365 cloud services and Active Directory for the Enterprise. The team provides support and implementation services to support the needs of the Institute. Objectives of this Role: Support of the Microsoft 365 ecosystem in the Microsoft 365 GCC High cloud. Serve as a SharePoint and Microsoft Power Platform Subject Matter Expert (SME), with expertise in architecture, solution design, system configuration, and security management. Support and maintenance of SharePoint Sites. Support Microsoft 365 technologies in use by the organization which include Teams, OneDrive, and Office 365 apps. Collaborate with internal and division teams to understand business requirements to develop and implement automation solutions using Power Platform tools. Design and implement solutions using Power Apps, Power Automate, and Power BI to optimize business processes and create engaging user experiences. Daily and Monthly Responsibilities: Gather, document, and analyze business requirements, translating them into automated solutions using Power Apps and Power BI. Design, build, test, and deploy Canvas and Model-Driven Power Apps applications with intermediate to advanced UI design. Build and maintain workflows in Power Automate, including approval processes, system integrations, and productivity enhancements. Act as a technical contact for troubleshooting, enhancing, and maintaining SharePoint sites, Power Apps, Power Automate workflows, Teams and Power BI dashboards. Requirements: Requires a Bachelors degree in Information Technology or related degree field with relevant experience. In lieu of a Bachelors degree, 5 years of professional level experience a high school education or equivalent with relevant certifications will be considered. 2 years: Development and support of Microsoft Power platform apps including Power Automate and Power Apps. 1 years: Managing a Microsoft SharePoint M365 online/on-premises environment at an enterprise l. 1 years: Management and support of Microsoft Teams. Technical Certifications such as Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE) or Power Platform Fundamentals, Power Apps + Dynamics 365 Developer, or Power BI Data Analyst Associate preferred. A valid/clear driver's license is required.
Who We Are: Our team, the Cloud Services team within the Information Technology Center, is responsible for EntraID (formerly Azure)/M365 cloud services and Active Directory for the Enterprise. The team provides support and implementation services to support the needs of the Institute. Objectives of this Role: Support of the Microsoft 365 ecosystem in the Microsoft 365 GCC High cloud. Serve as a SharePoint and Microsoft Power Platform Subject Matter Expert (SME), with expertise in architecture, solution design, system configuration, and security management. Support and maintenance of SharePoint Sites. Support Microsoft 365 technologies in use by the organization which include Teams, OneDrive, and Office 365 apps. Collaborate with internal and division teams to understand business requirements to develop and implement automation solutions using Power Platform tools. Design and implement solutions using Power Apps, Power Automate, and Power BI to optimize business processes and create engaging user experiences. Daily and Monthly Responsibilities: Gather, document, and analyze business requirements, translating them into automated solutions using Power Apps and Power BI. Design, build, test, and deploy Canvas and Model-Driven Power Apps applications with intermediate to advanced UI design. Build and maintain workflows in Power Automate, including approval processes, system integrations, and productivity enhancements. Act as a technical contact for troubleshooting, enhancing, and maintaining SharePoint sites, Power Apps, Power Automate workflows, Teams and Power BI dashboards. Requirements: Requires a Bachelors degree in Information Technology or related degree field with relevant experience. In lieu of a Bachelors degree, 5 years of professional level experience a high school education or equivalent with relevant certifications will be considered. 2 years: Development and support of Microsoft Power platform apps including Power Automate and Power Apps. 1 years: Managing a Microsoft SharePoint M365 online/on-premises environment at an enterprise l. 1 years: Management and support of Microsoft Teams. Technical Certifications such as Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE) or Power Platform Fundamentals, Power Apps + Dynamics 365 Developer, or Power BI Data Analyst Associate preferred. A valid/clear driver's license is required.