DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at or Abdul at Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. This position requires U.S. Citizens only to meet the DoD requirements. Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure. As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies. Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed. Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client. (e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity. Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production. Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details. Assist with asset management, including tracking inventory of hardware and software. Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment. Serve as a primary point of contact fo rclient's executive assistant team. Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences. Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation. Regularly update existing articles to ensure accuracy and relevance. Troubleshoot AV systems as needed. Assist in the management of AV Infrastructure Integrator visits and maintenance schedules. Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack). Strong knowledge of IT security best practices and compliance standards. Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset. Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices. Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. IT Support, microsoft 365, Apple, Windows/Android
04/14/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at or Abdul at Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. This position requires U.S. Citizens only to meet the DoD requirements. Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure. As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies. Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed. Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client. (e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity. Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production. Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details. Assist with asset management, including tracking inventory of hardware and software. Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment. Serve as a primary point of contact fo rclient's executive assistant team. Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences. Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation. Regularly update existing articles to ensure accuracy and relevance. Troubleshoot AV systems as needed. Assist in the management of AV Infrastructure Integrator visits and maintenance schedules. Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack). Strong knowledge of IT security best practices and compliance standards. Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset. Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices. Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. IT Support, microsoft 365, Apple, Windows/Android
Axelon Services Corporation
Rocky Hill, Connecticut
Field Engineer - Onsite Mobility Specialist Rocky Hill, CT 12 Months Rate : $25.00/hr We are seeking a skilled and motivated Mobility Specialist to support and manage enterprise mobile and endpoint devices in a Microsoft Intune environment. This role is responsible for ensuring the successful deployment, configuration, security, and ongoing support of mobile and endpoint technologies used by employees across the organization. The ideal candidate will have hands-on experience with Microsoft Intune and endpoint management solutions, strong troubleshooting skills, and a customer-focused approach to IT support. You will work closely with other IT teams to maintain secure, compliant, and reliable devices while enabling a positive end-user experience. This role will be an onsite role, in the office 5 days a week. Key Responsibilities Provide day-to-day support for mobile and endpoint devices managed through Microsoft Intune, including Windows, iOS, Android, and macOS devices Troubleshoot and resolve hardware, software, connectivity, and configuration issues Provision, enroll, configure, and decommission devices using Intune, Autopilot, and Apple/Android enrollment programs Troubleshoot and resolve device issues related to hardware, software, connectivity, policies, and compliance Manage and support Intune configuration profiles, compliance policies, and device restrictions Deploy, update, and troubleshoot applications via Intune and Company Portal Support conditional access requirements by ensuring devices meet security and compliance standards Assist with device security, including encryption, password policies, and remote wipe actions Respond to mobility-related incidents and service requests in accordance with SLAs Collaborate with security, identity, and infrastructure teams on endpoint and mobility initiatives Document processes, configurations, and issue resolutions to support knowledge sharing and continuous improvement Monitor device health and compliance and take corrective actions as needed Keep up-to-date inventory of returned devices Prepare devices for disposal if they cannot be reused Participate in user community training sessions (C&E) Participate in Mobility RFPs as needed Manage Mobility mailbox Collaborate with mobile carriers and TEM on device orders/issues/portal updates First level reviewer/approver of Monthly Optimization Reports Required Qualifications 4-5 years of experience in IT support with a focus on mobility management Knowledge of Service Now Platforms Technical Skills Strong working knowledge of Microsoft Intune for device management Experience with Mobile Device Management (MDM) concepts and best practices Proficiency supporting Company Portal and end-user device enrollment workflows Knowledge of iTunes and Apple device support tools for device setup, troubleshooting, backups, and restores Experience supporting iOS, and Android devices in an enterprise environment Strong troubleshooting skills and ability to diagnose technical issues across hardware, software, and policy layers Knowledge of the Okta Platform Soft Skills Excellent customer service skills with a strong focus on end-user experience Clear and professional verbal and written communication abilities Strong problem-solving and analytical skills Ability to prioritize and manage multiple tasks in a fast-paced environment Strong attention to detail and commitment to accuracy Ability to work independently while also collaborating effectively with cross-functional teams Strong documentation and process-following skills Adaptability and willingness to learn new technologies and evolving mobility solutions Professional demeanor when working with users at all levels of the organization Work Environment Enterprise IT environment utilizing Microsoft cloud technologies Combination of remote and onsite device support as required Work area needs to remain clean and organized Standard business hours
04/14/2026
Full time
Field Engineer - Onsite Mobility Specialist Rocky Hill, CT 12 Months Rate : $25.00/hr We are seeking a skilled and motivated Mobility Specialist to support and manage enterprise mobile and endpoint devices in a Microsoft Intune environment. This role is responsible for ensuring the successful deployment, configuration, security, and ongoing support of mobile and endpoint technologies used by employees across the organization. The ideal candidate will have hands-on experience with Microsoft Intune and endpoint management solutions, strong troubleshooting skills, and a customer-focused approach to IT support. You will work closely with other IT teams to maintain secure, compliant, and reliable devices while enabling a positive end-user experience. This role will be an onsite role, in the office 5 days a week. Key Responsibilities Provide day-to-day support for mobile and endpoint devices managed through Microsoft Intune, including Windows, iOS, Android, and macOS devices Troubleshoot and resolve hardware, software, connectivity, and configuration issues Provision, enroll, configure, and decommission devices using Intune, Autopilot, and Apple/Android enrollment programs Troubleshoot and resolve device issues related to hardware, software, connectivity, policies, and compliance Manage and support Intune configuration profiles, compliance policies, and device restrictions Deploy, update, and troubleshoot applications via Intune and Company Portal Support conditional access requirements by ensuring devices meet security and compliance standards Assist with device security, including encryption, password policies, and remote wipe actions Respond to mobility-related incidents and service requests in accordance with SLAs Collaborate with security, identity, and infrastructure teams on endpoint and mobility initiatives Document processes, configurations, and issue resolutions to support knowledge sharing and continuous improvement Monitor device health and compliance and take corrective actions as needed Keep up-to-date inventory of returned devices Prepare devices for disposal if they cannot be reused Participate in user community training sessions (C&E) Participate in Mobility RFPs as needed Manage Mobility mailbox Collaborate with mobile carriers and TEM on device orders/issues/portal updates First level reviewer/approver of Monthly Optimization Reports Required Qualifications 4-5 years of experience in IT support with a focus on mobility management Knowledge of Service Now Platforms Technical Skills Strong working knowledge of Microsoft Intune for device management Experience with Mobile Device Management (MDM) concepts and best practices Proficiency supporting Company Portal and end-user device enrollment workflows Knowledge of iTunes and Apple device support tools for device setup, troubleshooting, backups, and restores Experience supporting iOS, and Android devices in an enterprise environment Strong troubleshooting skills and ability to diagnose technical issues across hardware, software, and policy layers Knowledge of the Okta Platform Soft Skills Excellent customer service skills with a strong focus on end-user experience Clear and professional verbal and written communication abilities Strong problem-solving and analytical skills Ability to prioritize and manage multiple tasks in a fast-paced environment Strong attention to detail and commitment to accuracy Ability to work independently while also collaborating effectively with cross-functional teams Strong documentation and process-following skills Adaptability and willingness to learn new technologies and evolving mobility solutions Professional demeanor when working with users at all levels of the organization Work Environment Enterprise IT environment utilizing Microsoft cloud technologies Combination of remote and onsite device support as required Work area needs to remain clean and organized Standard business hours
Senior Help Desk Support Specialist Location: San Francisco, CA (On Site) Pay Range: $30-$41.70/hourly (W2) Contract Our client is looking for someone who has a can-do attitude and great customer service skills. The can-do attitude will come in handy when some grunt work is involved, such as taking a monitor to someone upstairs or receiving and unpacking/building equipment when it arrives. Our client is growing, so you may need to jump in and help out with various things with a positive attitude. Must be resourceful to find solutions. You will be working on tasks such as configuring Laptops, handling equipment when it arrives. Requirements: Google Suite Slack or Enterprise experience OKTA OnePassword JAMPT/JAMF Jira Mac Troubleshooting/experience Applicants should apply via The Mice Groups Inc. website () or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to
04/01/2026
Full time
Senior Help Desk Support Specialist Location: San Francisco, CA (On Site) Pay Range: $30-$41.70/hourly (W2) Contract Our client is looking for someone who has a can-do attitude and great customer service skills. The can-do attitude will come in handy when some grunt work is involved, such as taking a monitor to someone upstairs or receiving and unpacking/building equipment when it arrives. Our client is growing, so you may need to jump in and help out with various things with a positive attitude. Must be resourceful to find solutions. You will be working on tasks such as configuring Laptops, handling equipment when it arrives. Requirements: Google Suite Slack or Enterprise experience OKTA OnePassword JAMPT/JAMF Jira Mac Troubleshooting/experience Applicants should apply via The Mice Groups Inc. website () or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
01/06/2026
Full time
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at