Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - PMP certificate - Master's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 127 900.00 USD annually
04/15/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - PMP certificate - Master's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 127 900.00 USD annually
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services has an immediate opening for a Technical Program Manager, Infrastructure to support data center infrastructure expansion. The TPM will lead cross functional teams to drive regional data center build projects, from inception through design, implementation, testing, and deployment. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 3+ years experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing data center infrastructure deployments is a plus. A Bachelor's Degree or additional technical experience is required. Candidates possessing a background in architecture/design, mechanical/electrical engineering, software/hardware engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage. Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include proficiency with MS Office, MS Project and MS SharePoint. Experience with Tableau, Smartsheets, SQL and systems integration a plus. This position requires 10% Travel (Domestic and International trips to AWS Data Center Clusters). If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Master's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Umatilla - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
04/15/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services has an immediate opening for a Technical Program Manager, Infrastructure to support data center infrastructure expansion. The TPM will lead cross functional teams to drive regional data center build projects, from inception through design, implementation, testing, and deployment. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 3+ years experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing data center infrastructure deployments is a plus. A Bachelor's Degree or additional technical experience is required. Candidates possessing a background in architecture/design, mechanical/electrical engineering, software/hardware engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage. Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include proficiency with MS Office, MS Project and MS SharePoint. Experience with Tableau, Smartsheets, SQL and systems integration a plus. This position requires 10% Travel (Domestic and International trips to AWS Data Center Clusters). If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Master's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Umatilla - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/15/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job Title: Business Analyst - Product Implementation Location: Remote EST hours: 9:00 AM - 5:00 PM $50-52/hr W2 Contract through end of year- could extend or convert About the Role We are seeking an experienced Product & Benefits Analyst to support a large-scale healthcare system transformation initiative. This role partners closely with Product Development leadership and cross-functional teams to ensure product and benefit requirements are clearly defined, documented, and aligned with implementation goals. The ideal candidate brings strong experience in healthcare payer environments, excels in requirements management, and thrives in complex, fast-paced project settings. Key Responsibilities Gather, review, and validate product and benefit requirements across multiple project phases Manage the Jira change request process, including intake, workflow tracking, and status reporting Collaborate with Project Managers and Product Managers to ensure consistent and accurate documentation Maintain and update Product and Benefits Functional Design Documents (FDDs) Map requirements to regulatory and contractual references to support compliance Assist with testing activities, including case reviews and User Acceptance Testing (UAT) Required Qualifications 5+ years of experience in managed care or the healthcare payer industry Strong understanding of healthcare product benefits and requirements Advanced proficiency in Microsoft Excel and Microsoft 365 tools (SharePoint, Teams) Experience with Jira or similar project management/ticketing systems Demonstrated ability to manage and coordinate complex documentation in large-scale implementations Preferred Qualifications Experience with HealthRules Payer (HRP) or similar platforms Familiarity with care management systems such as Guiding Care Work Environment Fully remote role Standard schedule aligned to Eastern Time (EST) business hours
04/15/2026
Full time
Job Title: Business Analyst - Product Implementation Location: Remote EST hours: 9:00 AM - 5:00 PM $50-52/hr W2 Contract through end of year- could extend or convert About the Role We are seeking an experienced Product & Benefits Analyst to support a large-scale healthcare system transformation initiative. This role partners closely with Product Development leadership and cross-functional teams to ensure product and benefit requirements are clearly defined, documented, and aligned with implementation goals. The ideal candidate brings strong experience in healthcare payer environments, excels in requirements management, and thrives in complex, fast-paced project settings. Key Responsibilities Gather, review, and validate product and benefit requirements across multiple project phases Manage the Jira change request process, including intake, workflow tracking, and status reporting Collaborate with Project Managers and Product Managers to ensure consistent and accurate documentation Maintain and update Product and Benefits Functional Design Documents (FDDs) Map requirements to regulatory and contractual references to support compliance Assist with testing activities, including case reviews and User Acceptance Testing (UAT) Required Qualifications 5+ years of experience in managed care or the healthcare payer industry Strong understanding of healthcare product benefits and requirements Advanced proficiency in Microsoft Excel and Microsoft 365 tools (SharePoint, Teams) Experience with Jira or similar project management/ticketing systems Demonstrated ability to manage and coordinate complex documentation in large-scale implementations Preferred Qualifications Experience with HealthRules Payer (HRP) or similar platforms Familiarity with care management systems such as Guiding Care Work Environment Fully remote role Standard schedule aligned to Eastern Time (EST) business hours
Summary GENERAL SUMMARY: Responsible for the establishment and maintenance of Bryan Healths data governance program and infrastructure. As the organizations data governance champion, collaborates with leaders and data stewards across Bryan Health to develop, implement, and execute the organizations data and AI governance strategies, policies, and procedures. As a critical part of Bryans Data Analytics Center of Excellence, recommends data governance policies to entity governance for review and approval, while working with IT and key business units to constantly improve data definitions, integrity, security, and reliability, ensuring high-quality inputs for analytics and AI models. PRINCIPAL JOB FUNCTIONS: 1. Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Participates in or supports work stream planning process. 3. Effectively communicates with executive sponsors, project advocates, leaders, and data stewards to help them understand and apply policy and principles of data governance while ensuring that deliverables meet business requirements. 4. Develops and plays a hands-on role in operationalizing an organization-wide data governance strategy, framework and roadmap that aligns with the organizations overall data, analytics, AI, and data security strategy. 5. Defines and enforces data standards, data classification, and data protection guidelines to ensure consistent and reliable data across systems, processes, and business units. 6. Translates Data and AI governance policies and standards into actionable strategies and implementable solutions, ensuring practical application and demonstratable impact on data reliability. 7. Develops and implements policies and standards for managing data used in AI models to ensure quality, security, privacy, and compliance with relevant regulations. 8. Collaborates with business stakeholders, data owners and data stewards to establish data governance roles, responsibilities, and accountabilities within the organization. 9. Collaborates with data science and AI/ML teams to ensure the reliability of data used in AI training, validation, and deployment. 10. Aligns data governance policies with AI development lifecycle, ensuring proper data stewardship and governance throughout the AI project lifecycle. 11. Conducts assessments to identify data issues, gaps, and opportunities for improvement. 12. Provides guidance and training to business users and data stewards on data governance policies, procedures, and best practices. 13. Collaborates with Data Council, Advisory Teams, and other governance groups for program oversight and issue resolution. 14. Identifies and mitigates risks related to AI data, including bias, fairness, and privacy concerns, to support responsible AI practices. 15. Works closely with Data Analytics and IT to design and implement data governance tools, technologies, and platforms to provide data quality checks, data cataloging, and data lineage tracking. 16. Stays up to date with AI and data governance industry trends, emerging technologies, regulatory changes, and standards around the evolving legal, ethical, and technological standards related to AI and data governance, and proactively recommends improvements and enhancements to governance frameworks. 17. Ensures that data used in AI systems complies with data privacy laws and organizational policies and maintains auditability of AI data pipelines. 18. Engages and advises the Bryan Data Analytics Council on project prioritization and other agenda items as needed. 19. Develops effective collaborative relationships with stakeholders across the Bryan Health System. 20. Works with executive sponsors and project advocates to ensure products meet business requirements. 21. Collaborates with other teams and leaders to ensure resources and priorities align with Data Council guidance. 22. Establishes effective relationships with clients and provides leadership for all data governance at Bryan. 23. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest the latest trends in field of expertise. Keeps abreast of industry news and trends. 24. Effectively facilitates and participates on multi-disciplinary teams; attends and participates in project meetings and activities. 25. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk ). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Expert knowledge in principals of data governance and data governance program design. 2. Highly proficient in data governance concepts and application (metadata management, data quality, stewardship, etc.). 3. Knowledge of AI and AI governance. 4. Knowledge of health care market and industry trends. 5. Knowledge of computer hardware equipment and software applications relevant to work functions. 6. Strong skills in problem solving and process improvement. 7. Excellent communication skills and ability to explain complex topics to non-technical audiences. 8. Strong ability in program and project management. 9. Ability to perform crucial conversations with desired outcomes. 10. Ability to communicate effectively both verbally and in writing. 11. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff. 12. Ability to effectively interact with clients that have a broad range of computer knowledge and ability. 13. Ability to plan for and act on changes in the business and market environment that impact current business plans and processes. 14. Ability to problem solve and engage independent critical thinking skills. 15. Ability to prioritize work demands and work with minimal supervision. 16. Ability to maintain confidentiality relevant to sensitive information. 17. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: Bachelors degree in Data Science, Data Management, Analytics, Computer Science, Public Health, Hospital Administration, Business, or related field required. Masters degree preferred. Five (5) years of related work experience required. Prior project leadership experience (formal or informal) required. Prior data governance experience highly preferred. Prior Epic experience preferred. OTHER CREDENTIALS / CERTIFICATIONS: Epic Cogito Fundamentals and Cogito Project Manager certification preferred. Epic certification in Cogito Fundamentals and Cogito Project Manager required within six (6) months of hire. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) Characterized as sedentary work requiring exertion of up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Required Preferred Job Industries Other
04/15/2026
Full time
Summary GENERAL SUMMARY: Responsible for the establishment and maintenance of Bryan Healths data governance program and infrastructure. As the organizations data governance champion, collaborates with leaders and data stewards across Bryan Health to develop, implement, and execute the organizations data and AI governance strategies, policies, and procedures. As a critical part of Bryans Data Analytics Center of Excellence, recommends data governance policies to entity governance for review and approval, while working with IT and key business units to constantly improve data definitions, integrity, security, and reliability, ensuring high-quality inputs for analytics and AI models. PRINCIPAL JOB FUNCTIONS: 1. Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Participates in or supports work stream planning process. 3. Effectively communicates with executive sponsors, project advocates, leaders, and data stewards to help them understand and apply policy and principles of data governance while ensuring that deliverables meet business requirements. 4. Develops and plays a hands-on role in operationalizing an organization-wide data governance strategy, framework and roadmap that aligns with the organizations overall data, analytics, AI, and data security strategy. 5. Defines and enforces data standards, data classification, and data protection guidelines to ensure consistent and reliable data across systems, processes, and business units. 6. Translates Data and AI governance policies and standards into actionable strategies and implementable solutions, ensuring practical application and demonstratable impact on data reliability. 7. Develops and implements policies and standards for managing data used in AI models to ensure quality, security, privacy, and compliance with relevant regulations. 8. Collaborates with business stakeholders, data owners and data stewards to establish data governance roles, responsibilities, and accountabilities within the organization. 9. Collaborates with data science and AI/ML teams to ensure the reliability of data used in AI training, validation, and deployment. 10. Aligns data governance policies with AI development lifecycle, ensuring proper data stewardship and governance throughout the AI project lifecycle. 11. Conducts assessments to identify data issues, gaps, and opportunities for improvement. 12. Provides guidance and training to business users and data stewards on data governance policies, procedures, and best practices. 13. Collaborates with Data Council, Advisory Teams, and other governance groups for program oversight and issue resolution. 14. Identifies and mitigates risks related to AI data, including bias, fairness, and privacy concerns, to support responsible AI practices. 15. Works closely with Data Analytics and IT to design and implement data governance tools, technologies, and platforms to provide data quality checks, data cataloging, and data lineage tracking. 16. Stays up to date with AI and data governance industry trends, emerging technologies, regulatory changes, and standards around the evolving legal, ethical, and technological standards related to AI and data governance, and proactively recommends improvements and enhancements to governance frameworks. 17. Ensures that data used in AI systems complies with data privacy laws and organizational policies and maintains auditability of AI data pipelines. 18. Engages and advises the Bryan Data Analytics Council on project prioritization and other agenda items as needed. 19. Develops effective collaborative relationships with stakeholders across the Bryan Health System. 20. Works with executive sponsors and project advocates to ensure products meet business requirements. 21. Collaborates with other teams and leaders to ensure resources and priorities align with Data Council guidance. 22. Establishes effective relationships with clients and provides leadership for all data governance at Bryan. 23. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest the latest trends in field of expertise. Keeps abreast of industry news and trends. 24. Effectively facilitates and participates on multi-disciplinary teams; attends and participates in project meetings and activities. 25. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk ). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Expert knowledge in principals of data governance and data governance program design. 2. Highly proficient in data governance concepts and application (metadata management, data quality, stewardship, etc.). 3. Knowledge of AI and AI governance. 4. Knowledge of health care market and industry trends. 5. Knowledge of computer hardware equipment and software applications relevant to work functions. 6. Strong skills in problem solving and process improvement. 7. Excellent communication skills and ability to explain complex topics to non-technical audiences. 8. Strong ability in program and project management. 9. Ability to perform crucial conversations with desired outcomes. 10. Ability to communicate effectively both verbally and in writing. 11. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff. 12. Ability to effectively interact with clients that have a broad range of computer knowledge and ability. 13. Ability to plan for and act on changes in the business and market environment that impact current business plans and processes. 14. Ability to problem solve and engage independent critical thinking skills. 15. Ability to prioritize work demands and work with minimal supervision. 16. Ability to maintain confidentiality relevant to sensitive information. 17. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: Bachelors degree in Data Science, Data Management, Analytics, Computer Science, Public Health, Hospital Administration, Business, or related field required. Masters degree preferred. Five (5) years of related work experience required. Prior project leadership experience (formal or informal) required. Prior data governance experience highly preferred. Prior Epic experience preferred. OTHER CREDENTIALS / CERTIFICATIONS: Epic Cogito Fundamentals and Cogito Project Manager certification preferred. Epic certification in Cogito Fundamentals and Cogito Project Manager required within six (6) months of hire. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) Characterized as sedentary work requiring exertion of up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Required Preferred Job Industries Other