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senior solution architect salesforce
Salesforce Developer (Salesforce Sales/Service Cloud + Amadeus GDS
SoftPath Technologies LLC Addison, Texas
Senior Salesforce Developer (Salesforce Sales/Service Cloud + Amadeus GDS) Addison, TX Why This Role Join a re-engineering effort where you ll do the hands-on build in Salesforce Apex, LWC, and Flows while integrating with Amadeus GDS APIs to deliver real business impact; success in this role requires proven Salesforce development depth and practical Amadeus integration experience from day one. We are seeking a Senior Salesforce Developer with hands-on Salesforce development experience to support a re-engineering effort that includes integration with Amadeus GDS APIs. In this role you will collaborate with the SF Architect who will driving the overall solution design; and your role will concentrate on being the point person for hands-on SF development for this re-engineering & integration work. You will be working in an Agile/Scrum environment alongside a Product Owner and cross-functional stakeholders. What You ll Do Build and enhance Salesforce solutions primarily in Sales Cloud or Service Cloud Deliver hands-on development including: Apex development, triggers, and Salesforce object/data model design Lightning Web Components (LWC) Lightning Flows Contribute to integration work involving Amadeus GDS APIs Working knowledge of Amadeus GDS integrations (managed package or API-based) candidates with equivalent GDS integration experience (Sabre/Travelport) and ability to ramp quickly on Amadeus will be considered. Participate in an Agile/Scrum delivery model, collaborating closely with a Product Owner acting as the business conduit Communicate progress, risks, and technical needs clearly and consistently to the team Required Qualifications 8+ years of Salesforce development experience (Sales Cloud and/or Service Cloud) Strong Salesforce core development skills: Apex, triggers, object design/data modeling Strong experience with: Lightning Web Components (LWC) Lightning Flows Strong familiarity with Amadeus GDS APIs (required) Ability to work effectively in a Scrum/Agile environment with strong communication skills Preferred / Nice to Have Experience with DevOps tools for Salesforce: Gearset preferred, or Copado / Flosum (or similar) Background in travel / GDS or related environments is a plus, including exposure to organizations such as: Amadeus, Travelport, Sabre, or Travel/hospitality/airline ecosystems (e.g., corporate travel or major hospitality/airline environments)
03/14/2026
Senior Salesforce Developer (Salesforce Sales/Service Cloud + Amadeus GDS) Addison, TX Why This Role Join a re-engineering effort where you ll do the hands-on build in Salesforce Apex, LWC, and Flows while integrating with Amadeus GDS APIs to deliver real business impact; success in this role requires proven Salesforce development depth and practical Amadeus integration experience from day one. We are seeking a Senior Salesforce Developer with hands-on Salesforce development experience to support a re-engineering effort that includes integration with Amadeus GDS APIs. In this role you will collaborate with the SF Architect who will driving the overall solution design; and your role will concentrate on being the point person for hands-on SF development for this re-engineering & integration work. You will be working in an Agile/Scrum environment alongside a Product Owner and cross-functional stakeholders. What You ll Do Build and enhance Salesforce solutions primarily in Sales Cloud or Service Cloud Deliver hands-on development including: Apex development, triggers, and Salesforce object/data model design Lightning Web Components (LWC) Lightning Flows Contribute to integration work involving Amadeus GDS APIs Working knowledge of Amadeus GDS integrations (managed package or API-based) candidates with equivalent GDS integration experience (Sabre/Travelport) and ability to ramp quickly on Amadeus will be considered. Participate in an Agile/Scrum delivery model, collaborating closely with a Product Owner acting as the business conduit Communicate progress, risks, and technical needs clearly and consistently to the team Required Qualifications 8+ years of Salesforce development experience (Sales Cloud and/or Service Cloud) Strong Salesforce core development skills: Apex, triggers, object design/data modeling Strong experience with: Lightning Web Components (LWC) Lightning Flows Strong familiarity with Amadeus GDS APIs (required) Ability to work effectively in a Scrum/Agile environment with strong communication skills Preferred / Nice to Have Experience with DevOps tools for Salesforce: Gearset preferred, or Copado / Flosum (or similar) Background in travel / GDS or related environments is a plus, including exposure to organizations such as: Amadeus, Travelport, Sabre, or Travel/hospitality/airline ecosystems (e.g., corporate travel or major hospitality/airline environments)
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Saint Charles, Missouri
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI136a9c2d5-
03/11/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI136a9c2d5-
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Rockford, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI88dcb8ab2bfd-9719
03/11/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI88dcb8ab2bfd-9719
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Chicago, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI436e570dbe04-9720
03/11/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI436e570dbe04-9720
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Effingham, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PIcec23df17ca0-9721
03/11/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PIcec23df17ca0-9721
Business Analyst Senior
InsideHigherEd Atlanta, Georgia
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
01/14/2026
Full time
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
Principal Salesforce Systems Analyst
InsideHigherEd Lowell, Massachusetts
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Exec Director -BI, Data Platforms, and Applied AI
InsideHigherEd Albany, New York
The Executive Director of Business Intelligence, Data Platforms, and Applied AI is a senior IT leader responsible for defining, developing, and executing Excelsior University's enterprise data strategy. This encompasses data architecture, integration frameworks, business intelligence platforms, and applied AI capabilities, ensuring alignment with institutional goals, regulatory requirements, and the University's evolving needs. In partnership with senior leadership and key institutional stakeholders and through close collaboration with the Analytics & Data Science (ADS) team, this role contributes to the broader enterprise data strategy from both technical and business perspectives. The Executive Director oversees the Business Intelligence (BI) team to deliver comprehensive data services across the University, enabling data-driven decision-making, operational performance tracking, and innovation. A central focus of the role is designing and maintaining a modern, secure, and scalable data-as-a-service environment. The Executive Director also plays a critical role in institutional initiatives such as the implementation of Banner SaaS by ensuring technical data readiness, integration, and sustainable reporting capabilities. Additionally, this position oversees the deployment of AI-driven solutions across the institution, ensuring alignment with foundational IT systems, data governance practices, and ethical AI use in support of institutional priorities. Duties and Responsibilities: Lead the definition, development, and execution of the University's enterprise data strategy, aligning data architecture, platforms, and AI capabilities with the institution's digital transformation and operational goals. Collaborate with institutional leaders and stakeholders to contribute to the broader enterprise business strategy, ensuring that data services meet evolving academic, administrative, and business needs. Oversee the delivery of enterprise-wide BI services-including reporting, dashboards, and analytics-that empower data-informed decision-making across all divisions. Design and maintain a secure, scalable data-as-a-service platform to support operational and advanced analytics needs. Ensure reliable integration and performance of reporting solutions tied to key enterprise systems such as Banner SaaS and Salesforce.Provide strategic technical leadership in system integration, API development, and data pipeline architecture. Partner closely with the Analytics & Data Science (ADS) team to support complex analytical workloads, advanced modeling, and AI enablement. Lead the adoption and governance of applied AI solutions institution-wide, ensuring infrastructure and policies support responsible and effective innovation. Establish and champion data governance frameworks that uphold data quality, security, compliance, and accessibility. Monitor emerging trends in data platforms, BI, AI, and integration technologies to continuously refine the data strategy and ensure institutional agility. Foster a collaborative, high-performing team culture committed to service excellence and continuous improvement. Minimum qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (Master's degree preferred). 10+ years of experience in business intelligence, data engineering, or enterprise data management, including 5+ years in a leadership role with strategic responsibilities. Exceptional strategic and operational leadership, with excellent communication and stakeholder management skills that bridge technical and business perspectives. Proven success in defining and executing technical data strategies and delivering scalable BI solutions in complex environments. Expertise in enterprise system integration, APIs, middleware, and cloud-native data platforms. Experience in Microsoft Fabric is highly desirable. Experience with SaaS enterprise systems (e.g., Ellucian Banner, Salesforce) and enabling their reporting & analytics and AI functionalities through secure integration is highly desirable. Knowledge of applied AI/ML technologies, including embedded and standalone capabilities integrated into enterprise data ecosystems. Strong understanding of data governance and compliance frameworks, ideally within higher education. Prior experience in higher education or similar data-intensive, complex organizations is highly desirable. The hiring salary range for this position is $120,000.00 - $130,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information If you have problems with online submission, please call . Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page. Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
01/14/2026
Full time
The Executive Director of Business Intelligence, Data Platforms, and Applied AI is a senior IT leader responsible for defining, developing, and executing Excelsior University's enterprise data strategy. This encompasses data architecture, integration frameworks, business intelligence platforms, and applied AI capabilities, ensuring alignment with institutional goals, regulatory requirements, and the University's evolving needs. In partnership with senior leadership and key institutional stakeholders and through close collaboration with the Analytics & Data Science (ADS) team, this role contributes to the broader enterprise data strategy from both technical and business perspectives. The Executive Director oversees the Business Intelligence (BI) team to deliver comprehensive data services across the University, enabling data-driven decision-making, operational performance tracking, and innovation. A central focus of the role is designing and maintaining a modern, secure, and scalable data-as-a-service environment. The Executive Director also plays a critical role in institutional initiatives such as the implementation of Banner SaaS by ensuring technical data readiness, integration, and sustainable reporting capabilities. Additionally, this position oversees the deployment of AI-driven solutions across the institution, ensuring alignment with foundational IT systems, data governance practices, and ethical AI use in support of institutional priorities. Duties and Responsibilities: Lead the definition, development, and execution of the University's enterprise data strategy, aligning data architecture, platforms, and AI capabilities with the institution's digital transformation and operational goals. Collaborate with institutional leaders and stakeholders to contribute to the broader enterprise business strategy, ensuring that data services meet evolving academic, administrative, and business needs. Oversee the delivery of enterprise-wide BI services-including reporting, dashboards, and analytics-that empower data-informed decision-making across all divisions. Design and maintain a secure, scalable data-as-a-service platform to support operational and advanced analytics needs. Ensure reliable integration and performance of reporting solutions tied to key enterprise systems such as Banner SaaS and Salesforce.Provide strategic technical leadership in system integration, API development, and data pipeline architecture. Partner closely with the Analytics & Data Science (ADS) team to support complex analytical workloads, advanced modeling, and AI enablement. Lead the adoption and governance of applied AI solutions institution-wide, ensuring infrastructure and policies support responsible and effective innovation. Establish and champion data governance frameworks that uphold data quality, security, compliance, and accessibility. Monitor emerging trends in data platforms, BI, AI, and integration technologies to continuously refine the data strategy and ensure institutional agility. Foster a collaborative, high-performing team culture committed to service excellence and continuous improvement. Minimum qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (Master's degree preferred). 10+ years of experience in business intelligence, data engineering, or enterprise data management, including 5+ years in a leadership role with strategic responsibilities. Exceptional strategic and operational leadership, with excellent communication and stakeholder management skills that bridge technical and business perspectives. Proven success in defining and executing technical data strategies and delivering scalable BI solutions in complex environments. Expertise in enterprise system integration, APIs, middleware, and cloud-native data platforms. Experience in Microsoft Fabric is highly desirable. Experience with SaaS enterprise systems (e.g., Ellucian Banner, Salesforce) and enabling their reporting & analytics and AI functionalities through secure integration is highly desirable. Knowledge of applied AI/ML technologies, including embedded and standalone capabilities integrated into enterprise data ecosystems. Strong understanding of data governance and compliance frameworks, ideally within higher education. Prior experience in higher education or similar data-intensive, complex organizations is highly desirable. The hiring salary range for this position is $120,000.00 - $130,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information If you have problems with online submission, please call . Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page. Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
Senior Salesforce Developer
Robotics technology LLC Chicago, Illinois
Full Job Description Responsibilities Develop and customize Salesforce solutions across multiple clouds (e.g., Salesforce CRM, Community Engagement CRM, Field Service Lightning, and Marketing Cloud Design and implement robust Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, Cloudpages, and API integrations. Collaborate with architects and business analysts to translate requirements into effective technical solutions. Build and maintain data models, automation workflows, flows, and validation rules to enhance platform functionality. Support integrations with external systems using REST/SOAP APIs, middleware, and other tools. Participate in code reviews, testing, and deployment processes to ensure high-quality, maintainable code. Troubleshoot and resolve issues in Salesforce configurations, code, and integrations. Document technical solutions, processes, and standards for team and client reference. Stay current with Salesforce releases and emerging technologies to continuously improve solution design. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and system integrations. Proficiency in Salesforce configuration, data modeling, and declarative tools such as Flows and Process Builder. Strong experience with REST/SOAP APIs and integration platforms. Experience with MuleSoft is preferred. Solid understanding of Salesforce security, governor limits, and performance optimization. Excellent analytical, problem-solving, and communication skills. Prior experience working in a consulting environment or with public sector clients preferred. Experience working with Salesforce Public Sector Cloud is preferred. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
12/18/2025
Full Job Description Responsibilities Develop and customize Salesforce solutions across multiple clouds (e.g., Salesforce CRM, Community Engagement CRM, Field Service Lightning, and Marketing Cloud Design and implement robust Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, Cloudpages, and API integrations. Collaborate with architects and business analysts to translate requirements into effective technical solutions. Build and maintain data models, automation workflows, flows, and validation rules to enhance platform functionality. Support integrations with external systems using REST/SOAP APIs, middleware, and other tools. Participate in code reviews, testing, and deployment processes to ensure high-quality, maintainable code. Troubleshoot and resolve issues in Salesforce configurations, code, and integrations. Document technical solutions, processes, and standards for team and client reference. Stay current with Salesforce releases and emerging technologies to continuously improve solution design. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and system integrations. Proficiency in Salesforce configuration, data modeling, and declarative tools such as Flows and Process Builder. Strong experience with REST/SOAP APIs and integration platforms. Experience with MuleSoft is preferred. Solid understanding of Salesforce security, governor limits, and performance optimization. Excellent analytical, problem-solving, and communication skills. Prior experience working in a consulting environment or with public sector clients preferred. Experience working with Salesforce Public Sector Cloud is preferred. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

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