L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Network Planning Engineer (IPSAC) Job Code: 32246 Job Location Melbourne, FL (100% Onsite) Job Description: L3Harris is a global leader in technology and communications that supports critical missions and operations. We are committed to innovation, excellence, and delivering high-impact solutions to our clients. This role will be part of the Mission Networks Sector which focuses on providing customers with a large-scale, platform-agnostic prime solutions for safety-critical and highly secure network infrastructure and enterprise systems. Our goal is to provide resilient, secure, and tailored mission critical network solutions. Join us and be part of a team that is making a difference! Job Description: Are you a motivated individual looking to advance your career in a dynamic and innovative environment? L3Harris is seeking a Service Activation Engineer to support the FAA/FTI program. As a Service Activation Engineer at L3Harris, you will play a key role in supporting the supervision of FTI equipment and service order installation, configuration, and activation. You will collaborate with internal and external teams and work independently on implementing scheduled network maintenance events and managing special projects supporting program requirements. Your efforts will ensure the successful implementation of equipment and services deliverables for the FTI Network. Why Join Us? Impactful Work: Contribute to mission-critical operations and make a real difference. Innovative Environment: Work with the latest technologies and be part of a forward-thinking team. Career Growth: Opportunities for professional development and career advancement. Collaborative Culture: Engage with a supportive and collaborative team. Essential Functions: Execute and document formal acceptance testing of FTI products and services per program requirements Knowledge of FTI Telecommunications equipment installation, configuration and testing standards including, IP network architecture Possess an intermediate (CCNA certification, or equivalent experience) level of experience troubleshooting IP network configurations. Domain knowledge of data protocols including TCP/IP, DMVPN, BGP, OSPF, MPLS, EIGRP, HSRP, IS-IS, LDP, PIM, MSDP, and layer 2 Ethernet. Strong customer interface skills supporting coordination of both Telco providers and Harris field technician site access as required Test, troubleshoot, and validate communication circuits per IEEE, ITU, TIA, ISO and FTI specifications Collaborate closely with FTI Engineering team members to resolve implementation and acceptance issues as needed Responsible for executing coordinated Maintenance Request (MR) activity to support, Engineering changes per customer and program requirements. Responsible for executing service disconnects throughout the establish Network / CPE per customer and program request via establish program disconnect process. Ability to obtain a security clearance which requires U.S. Citizenship. Qualifications: Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Experience in the design, development, and implementation of IP network configurations. Experience in the design, development, and implementation of IP and MPLS network architecture. Preferred Additional Skills: Experience with leading network vendors such as Cisco, Juniper, Ciena, RAD. Experience with database modeling software such as MetaSolv. Project management skills capable of adhering to deadlines and completion of tasks per project schedule Knowledge and understanding of engineering drawings and technical procedures Support flexible work schedules if required including possible rotations to the 2nd or 3rd shift. LI-TP1 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish
03/12/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Network Planning Engineer (IPSAC) Job Code: 32246 Job Location Melbourne, FL (100% Onsite) Job Description: L3Harris is a global leader in technology and communications that supports critical missions and operations. We are committed to innovation, excellence, and delivering high-impact solutions to our clients. This role will be part of the Mission Networks Sector which focuses on providing customers with a large-scale, platform-agnostic prime solutions for safety-critical and highly secure network infrastructure and enterprise systems. Our goal is to provide resilient, secure, and tailored mission critical network solutions. Join us and be part of a team that is making a difference! Job Description: Are you a motivated individual looking to advance your career in a dynamic and innovative environment? L3Harris is seeking a Service Activation Engineer to support the FAA/FTI program. As a Service Activation Engineer at L3Harris, you will play a key role in supporting the supervision of FTI equipment and service order installation, configuration, and activation. You will collaborate with internal and external teams and work independently on implementing scheduled network maintenance events and managing special projects supporting program requirements. Your efforts will ensure the successful implementation of equipment and services deliverables for the FTI Network. Why Join Us? Impactful Work: Contribute to mission-critical operations and make a real difference. Innovative Environment: Work with the latest technologies and be part of a forward-thinking team. Career Growth: Opportunities for professional development and career advancement. Collaborative Culture: Engage with a supportive and collaborative team. Essential Functions: Execute and document formal acceptance testing of FTI products and services per program requirements Knowledge of FTI Telecommunications equipment installation, configuration and testing standards including, IP network architecture Possess an intermediate (CCNA certification, or equivalent experience) level of experience troubleshooting IP network configurations. Domain knowledge of data protocols including TCP/IP, DMVPN, BGP, OSPF, MPLS, EIGRP, HSRP, IS-IS, LDP, PIM, MSDP, and layer 2 Ethernet. Strong customer interface skills supporting coordination of both Telco providers and Harris field technician site access as required Test, troubleshoot, and validate communication circuits per IEEE, ITU, TIA, ISO and FTI specifications Collaborate closely with FTI Engineering team members to resolve implementation and acceptance issues as needed Responsible for executing coordinated Maintenance Request (MR) activity to support, Engineering changes per customer and program requirements. Responsible for executing service disconnects throughout the establish Network / CPE per customer and program request via establish program disconnect process. Ability to obtain a security clearance which requires U.S. Citizenship. Qualifications: Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Experience in the design, development, and implementation of IP network configurations. Experience in the design, development, and implementation of IP and MPLS network architecture. Preferred Additional Skills: Experience with leading network vendors such as Cisco, Juniper, Ciena, RAD. Experience with database modeling software such as MetaSolv. Project management skills capable of adhering to deadlines and completion of tasks per project schedule Knowledge and understanding of engineering drawings and technical procedures Support flexible work schedules if required including possible rotations to the 2nd or 3rd shift. LI-TP1 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish
Job description The Role End to end solution architecture leadership across Oracle Fusion Procurement, Oracle Financials, FAH, and RecVue platforms. Own the global solution blueprint spanning sourcing, ordering, receiving, invoicing, accruals, capitalization, cost processing, and end to end financial postings. Lead discovery and design workshops with Operations, Procurement, Finance, and Accounting stakeholders to align business requirements with scalable architectural outcomes. Define global and regional solution architectures for the US, Canada, EMEA, and APAC, incorporating localization, regulatory, and compliance requirements. Design and govern integration architecture across Oracle Fusion, RecVue, EPM, and upstream and downstream enterprise systems. Provide integration design oversight leveraging Oracle Integration Cloud (OIC), FBDI, REST and SOAP services, ODI pipelines, ADW and FDI datasets, and enterprise batch frameworks. Architect accounting rules and financial posting logic using SLA and FAH to support capitalization, depreciation, settlements, intercompany processing, and full asset lifecycle events. Review and validate functional and technical design artifacts to ensure architectural consistency and alignment with the global blueprint. Deliver architectural guidance across Procurement, AP, AR, FA, GL, CM, and Purchasing configurations, including approvals, tolerances, tax handling, supplier hierarchies, and invoice matching. Define data migration architecture for master data, suppliers, contracts, open purchase orders, accruals, assets, and historical cost data. Support end to end testing for SIT and UAT, covering Procure to Pay, asset creation, settlements, billing, and financial postings. Partner with testing teams on scenario planning, defect triage, and resolution to maintain architectural integrity throughout delivery. Validate RecVue integrations for billing, usage, partner compensation, and revenue or cost allocation. Provide cutover planning support, including environment readiness, workflow validation, migration sequencing, and deployment coordination. Collaborate closely with PMO, functional leads, technical teams, and business stakeholders to ensure solution scalability, performance, and long term supportability. Required profile Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are 15+ years of ERP experience with at least 7+ years as a Solution Architect on Oracle Fusion Cloud Strong expertise in Oracle Fusion Procurement, AP, AR, FA, GL, CM, FAH, and Purchasing modules. Deep functional knowledge of Procurement and Accounting includes sourcing, ordering, receiving, accrual handling, asset capitalization, depreciation, and settlement processes. Experience integrating Oracle Fusion with RecVue for usage, billing, partner compensation, revenue recognition, and contract management. Strong understanding of integration tools including OIC, FBDI, REST/SOAP APIs, ODI, ADW, and FDI. Experience designing global templates for multi-region deployments with localization and tax considerations. Hands-on experience designing SLA and FAH accounting rules for complex multi-stage posting models. Strong cross-functional understanding of P2P, O2C, R2R, revenue accounting, asset lifecycle, and financial processes. Experience supporting SIT, UAT, cutover planning, data migration, and multi-environment release management. Excellent communication, workshop facilitation, stakeholder management, and leadership skills. Preferred certifications: Oracle Cloud Procurement, Oracle Cloud Financials, Oracle FAH Specialist. Company description Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. What we offer The compensation range for the position in the U.S. is - $138,480 to $263,160 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area):$166,200 to $315,720 California (All Other):$152,400 to $289,440 Colorado: $138,480 to $263,160 Massachusetts$138,480 to $289,440 New York City: $166,200 to $315,720 Washington: $152,400 to $289,440 Washington DC:$152,400 to $289,440 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
03/12/2026
Full time
Job description The Role End to end solution architecture leadership across Oracle Fusion Procurement, Oracle Financials, FAH, and RecVue platforms. Own the global solution blueprint spanning sourcing, ordering, receiving, invoicing, accruals, capitalization, cost processing, and end to end financial postings. Lead discovery and design workshops with Operations, Procurement, Finance, and Accounting stakeholders to align business requirements with scalable architectural outcomes. Define global and regional solution architectures for the US, Canada, EMEA, and APAC, incorporating localization, regulatory, and compliance requirements. Design and govern integration architecture across Oracle Fusion, RecVue, EPM, and upstream and downstream enterprise systems. Provide integration design oversight leveraging Oracle Integration Cloud (OIC), FBDI, REST and SOAP services, ODI pipelines, ADW and FDI datasets, and enterprise batch frameworks. Architect accounting rules and financial posting logic using SLA and FAH to support capitalization, depreciation, settlements, intercompany processing, and full asset lifecycle events. Review and validate functional and technical design artifacts to ensure architectural consistency and alignment with the global blueprint. Deliver architectural guidance across Procurement, AP, AR, FA, GL, CM, and Purchasing configurations, including approvals, tolerances, tax handling, supplier hierarchies, and invoice matching. Define data migration architecture for master data, suppliers, contracts, open purchase orders, accruals, assets, and historical cost data. Support end to end testing for SIT and UAT, covering Procure to Pay, asset creation, settlements, billing, and financial postings. Partner with testing teams on scenario planning, defect triage, and resolution to maintain architectural integrity throughout delivery. Validate RecVue integrations for billing, usage, partner compensation, and revenue or cost allocation. Provide cutover planning support, including environment readiness, workflow validation, migration sequencing, and deployment coordination. Collaborate closely with PMO, functional leads, technical teams, and business stakeholders to ensure solution scalability, performance, and long term supportability. Required profile Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are 15+ years of ERP experience with at least 7+ years as a Solution Architect on Oracle Fusion Cloud Strong expertise in Oracle Fusion Procurement, AP, AR, FA, GL, CM, FAH, and Purchasing modules. Deep functional knowledge of Procurement and Accounting includes sourcing, ordering, receiving, accrual handling, asset capitalization, depreciation, and settlement processes. Experience integrating Oracle Fusion with RecVue for usage, billing, partner compensation, revenue recognition, and contract management. Strong understanding of integration tools including OIC, FBDI, REST/SOAP APIs, ODI, ADW, and FDI. Experience designing global templates for multi-region deployments with localization and tax considerations. Hands-on experience designing SLA and FAH accounting rules for complex multi-stage posting models. Strong cross-functional understanding of P2P, O2C, R2R, revenue accounting, asset lifecycle, and financial processes. Experience supporting SIT, UAT, cutover planning, data migration, and multi-environment release management. Excellent communication, workshop facilitation, stakeholder management, and leadership skills. Preferred certifications: Oracle Cloud Procurement, Oracle Cloud Financials, Oracle FAH Specialist. Company description Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. What we offer The compensation range for the position in the U.S. is - $138,480 to $263,160 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area):$166,200 to $315,720 California (All Other):$152,400 to $289,440 Colorado: $138,480 to $263,160 Massachusetts$138,480 to $289,440 New York City: $166,200 to $315,720 Washington: $152,400 to $289,440 Washington DC:$152,400 to $289,440 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here . Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PId372d2daad7c-9065
03/12/2026
Full time
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here . Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PId372d2daad7c-9065
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here. Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI81b9453cbe2b-9065
03/12/2026
Full time
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here. Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI81b9453cbe2b-9065
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here. Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI81b9453cbe2b-9065
03/12/2026
Full time
Description: We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here. Requirements: Job Overview and Requirements : The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail , professionalism, and adherence to ethical standards. Excellent customer service , communication, and teamwork skills. Ability to prioritize tasks , follow procedures, and maintain accurate documentation. Demonstrated initiative , reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) ; experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - Service Desk Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI81b9453cbe2b-9065
Lutheran Social Services of WI & Upper MI
Milwaukee, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Conditions of employment: Must reside in Wisconsin or Upper Michigan for payroll purposes. Must be authorized to work in the United States. LSS does not currently provide visa sponsorship. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
03/12/2026
Full time
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Conditions of employment: Must reside in Wisconsin or Upper Michigan for payroll purposes. Must be authorized to work in the United States. LSS does not currently provide visa sponsorship. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
Wake County Public School System
Raleigh, North Carolina
Overview: POSITION TITLE (Oracle title) TECHNICAL SPECIALIST WORKING TITLE Technical Specialist-Energy Management SCHOOL/DEPARTMENT Maintenance and Operations (M&O) LOCATION Rock Quarry Road (Building B), Raleigh, NC PAY GRADE Noncertified Grade 30 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (evenings and weekends requirements on a rotational basis) Position not eligible for hybrid telework workweek POSITION PURPOSE: Performs complex level work in the operation, maintenance, and repair of all building automation systems (BAS) throughout Wake County Public School System (WCPSS). Works closely with operators and other field personnel to troubleshoot, analyze, maintain, and repair BAS. Provides technical level expertise in the troubleshooting of new and replacement BAS. Performs highly skilled technical work involving maintenance, troubleshooting, and repair of BAS and Heating, Ventilating and Air Conditioning (HVAC) systems. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge of BAS, HVAC systems, networking equipment, electrical equipment, and fixtures; Considerable knowledge of computers, hardware, software, and programming languages; Considerable knowledge of Information Technology Networking protocols; Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps; Working knowledge of Occupational Safety and Health Administration (OSHA) standards; Critical thinking and problem-solving skills; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to work independently and part of a team and complete tasks in the absence of clear direction; Ability to read and interpret blueprints, mechanical, and electrical drawings, and diagrams; Ability to perform arithmetic calculations; Ability to troubleshoot and perform maintenance and repairs related to BAS equipment; Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies. EDUCATION, TRAINING, AND EXPERIENCE High school diploma or equivalent; Five years of experience directly related to electrical systems installation and repair; Ten years of experience with or directly related in the field of building automation and control, energy management, and large-scale, multi-building HVAC systems; Experience in servicing BAS, including multiple software interfaces; Experience with multiple BAS manufacturers; Experience with Honeywell, Schneider, JCI, Trane, and other systems; An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job. CERTIFICATION AND LICENSE REQUIREMENTS Certification in Lon-Works, BAC-net, Tridium R2 and AX/N4 Architecture; Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements; Within twelve months of employment complete safety training according to OSHA standards. PREFERRED QUALIFICATIONS: Associate's degree or technical school training in related field. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs complex level work associated with BAS, materials, equipment, and fixtures. Responds to assigned work orders relating to energy management and HVAC. Troubleshoots appropriate corrective measures and performs work to provide a solution. Replacement and programming of faulty or defective BAS. Monitors and adjusts building automation systems software to ensure efficient operation of equipment and compliance with energy policies. Prepares and maintains records, work logs, and reports, as needed. Adheres to laws, regulations, and requirements set forth in the WCPSS safety procedures/policies. Maintains compliance and adherence to all safety procedures, occupational health practices, and maintains a safe work environment. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in in an indoor and outdoor environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors, and external agencies. Work is considered heavy physical work, requiring the exertion of up to seventy-five pounds of force. The work requires the ability to operate automotive equipment. Frequent exposure to hazardous materials, gases, and chemicals, moving parts, and inclement weather conditions. EFFECTIVE DATE: 1/2026 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
03/12/2026
Full time
Overview: POSITION TITLE (Oracle title) TECHNICAL SPECIALIST WORKING TITLE Technical Specialist-Energy Management SCHOOL/DEPARTMENT Maintenance and Operations (M&O) LOCATION Rock Quarry Road (Building B), Raleigh, NC PAY GRADE Noncertified Grade 30 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (evenings and weekends requirements on a rotational basis) Position not eligible for hybrid telework workweek POSITION PURPOSE: Performs complex level work in the operation, maintenance, and repair of all building automation systems (BAS) throughout Wake County Public School System (WCPSS). Works closely with operators and other field personnel to troubleshoot, analyze, maintain, and repair BAS. Provides technical level expertise in the troubleshooting of new and replacement BAS. Performs highly skilled technical work involving maintenance, troubleshooting, and repair of BAS and Heating, Ventilating and Air Conditioning (HVAC) systems. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge of BAS, HVAC systems, networking equipment, electrical equipment, and fixtures; Considerable knowledge of computers, hardware, software, and programming languages; Considerable knowledge of Information Technology Networking protocols; Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps; Working knowledge of Occupational Safety and Health Administration (OSHA) standards; Critical thinking and problem-solving skills; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to work independently and part of a team and complete tasks in the absence of clear direction; Ability to read and interpret blueprints, mechanical, and electrical drawings, and diagrams; Ability to perform arithmetic calculations; Ability to troubleshoot and perform maintenance and repairs related to BAS equipment; Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies. EDUCATION, TRAINING, AND EXPERIENCE High school diploma or equivalent; Five years of experience directly related to electrical systems installation and repair; Ten years of experience with or directly related in the field of building automation and control, energy management, and large-scale, multi-building HVAC systems; Experience in servicing BAS, including multiple software interfaces; Experience with multiple BAS manufacturers; Experience with Honeywell, Schneider, JCI, Trane, and other systems; An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job. CERTIFICATION AND LICENSE REQUIREMENTS Certification in Lon-Works, BAC-net, Tridium R2 and AX/N4 Architecture; Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements; Within twelve months of employment complete safety training according to OSHA standards. PREFERRED QUALIFICATIONS: Associate's degree or technical school training in related field. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs complex level work associated with BAS, materials, equipment, and fixtures. Responds to assigned work orders relating to energy management and HVAC. Troubleshoots appropriate corrective measures and performs work to provide a solution. Replacement and programming of faulty or defective BAS. Monitors and adjusts building automation systems software to ensure efficient operation of equipment and compliance with energy policies. Prepares and maintains records, work logs, and reports, as needed. Adheres to laws, regulations, and requirements set forth in the WCPSS safety procedures/policies. Maintains compliance and adherence to all safety procedures, occupational health practices, and maintains a safe work environment. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in in an indoor and outdoor environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors, and external agencies. Work is considered heavy physical work, requiring the exertion of up to seventy-five pounds of force. The work requires the ability to operate automotive equipment. Frequent exposure to hazardous materials, gases, and chemicals, moving parts, and inclement weather conditions. EFFECTIVE DATE: 1/2026 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
Job Title: IT Operations Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations, manage infrastructure reliability, and ensure seamless support across enterprise systems. This role requires a strong leader who can drive operational excellence, optimize processes, manage technical teams, and collaborate with cross-functional stakeholders to maintain high system availability and performance. The ideal candidate has deep hands-on experience managing IT operations in complex environments, a strong background in infrastructure and service management, and the ability to lead incident response and problem resolution. Key Responsibilities Lead and manage day-to-day IT operations, ensuring stable and secure infrastructure performance. Oversee system monitoring, capacity planning, and performance optimization activities. Direct and coordinate incident, problem, and change management processes. Manage and mentor IT operations teams, including network, systems, and support personnel. Establish and maintain operational standards, documentation, and best practices. Collaborate with cybersecurity, engineering, and application teams to support business initiatives. Ensure compliance with regulatory, security, and auditing requirements. Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency. Manage vendor relationships, contracts, and support escalation activities. Oversee backup, disaster recovery, and business continuity strategies. Monitor SLAs and KPIs to deliver measurable service quality. Required Skills and Qualifications 12+ years of experience in IT operations, infrastructure, or systems administration roles. Proven experience leading IT operations teams in enterprise environments. Strong understanding of networking, servers, cloud infrastructure, virtualization, and storage technologies. Hands-on experience with monitoring and automation tools. Background with ITIL or similar service management frameworks. Strong capability in incident, change, and problem management processes. Excellent analytical and troubleshooting skills. Experience with disaster recovery planning and execution. Strong communication and leadership abilities. Bachelor's degree in Computer Science, Information Technology, or related discipline. ITIL, PMP, or relevant technical certifications preferred.
03/12/2026
Job Title: IT Operations Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations, manage infrastructure reliability, and ensure seamless support across enterprise systems. This role requires a strong leader who can drive operational excellence, optimize processes, manage technical teams, and collaborate with cross-functional stakeholders to maintain high system availability and performance. The ideal candidate has deep hands-on experience managing IT operations in complex environments, a strong background in infrastructure and service management, and the ability to lead incident response and problem resolution. Key Responsibilities Lead and manage day-to-day IT operations, ensuring stable and secure infrastructure performance. Oversee system monitoring, capacity planning, and performance optimization activities. Direct and coordinate incident, problem, and change management processes. Manage and mentor IT operations teams, including network, systems, and support personnel. Establish and maintain operational standards, documentation, and best practices. Collaborate with cybersecurity, engineering, and application teams to support business initiatives. Ensure compliance with regulatory, security, and auditing requirements. Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency. Manage vendor relationships, contracts, and support escalation activities. Oversee backup, disaster recovery, and business continuity strategies. Monitor SLAs and KPIs to deliver measurable service quality. Required Skills and Qualifications 12+ years of experience in IT operations, infrastructure, or systems administration roles. Proven experience leading IT operations teams in enterprise environments. Strong understanding of networking, servers, cloud infrastructure, virtualization, and storage technologies. Hands-on experience with monitoring and automation tools. Background with ITIL or similar service management frameworks. Strong capability in incident, change, and problem management processes. Excellent analytical and troubleshooting skills. Experience with disaster recovery planning and execution. Strong communication and leadership abilities. Bachelor's degree in Computer Science, Information Technology, or related discipline. ITIL, PMP, or relevant technical certifications preferred.
Job Title: IoT Solutions Architect Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are looking for an experienced IoT Solutions Architect Lead Specialist to design, develop, and implement enterprise-level IoT solutions. This role requires deep expertise in IoT platforms, cloud architecture, sensor integration, connectivity technologies, edge computing, and secure end-to-end data flow. The ideal candidate will collaborate with cross-functional technical and business teams to define solution roadmaps, lead technical architecture decisions, and ensure successful delivery of IoT initiatives that support business transformation and operational efficiency. You will serve as a senior technical leader guiding teams through the full lifecycle of IoT deployments, from requirement analysis and system design to implementation, optimization, and support. Key Responsibilities Design scalable IoT system architectures including edge, cloud, data processing, security, and device integration layers. Lead architecture planning, solution blueprinting, and technology evaluations for IoT initiatives. Work with stakeholders to define technical requirements, use cases, and solution scope. Integrate sensors, gateways, firmware, and wireless communication protocols into unified IoT platforms. Drive proof-of-concept development, prototyping, and solution validation. Oversee end-to-end solution deployment including configuration, testing, monitoring, and optimization. Ensure system reliability, performance, data integrity, and security compliance. Collaborate with software development, network, security, manufacturing, and operations teams. Establish architectural standards, best practices, and technical documentation. Provide leadership, mentoring, and guidance to engineering teams and solution partners. Support troubleshooting, incident resolution, and continuous improvement efforts. Communicate technical designs and presenting concepts to executive leadership and customers. Required Skills and Qualifications 12+ years of experience in IoT solution architecture, embedded systems, or cloud platform engineering. Strong knowledge of IoT connectivity technologies such as MQTT, CoAP, LoRaWAN, NB-IoT, LTE, 5G, BLE, Zigbee, Modbus, or CAN. Hands-on experience with major IoT platforms such as AWS IoT, Azure IoT Hub, Google Cloud IoT, or PTC ThingWorx. Expertise in cloud architecture, microservices, and APIs. Solid experience with edge computing frameworks and device management. Strong background in data pipelines, analytics, telemetry processing, and real-time monitoring. Understanding of cybersecurity principles for IoT systems including device authentication, encryption, and secure communication. Experience integrating hardware devices, sensors, gateways, and industrial control systems. Proficiency in programming or scripting languages such as Python, C/C++, Java, or Node.js. Strong stakeholder communication and leadership skills. Experience leading large-scale IoT deployment projects and cross-functional teams. Preferred Qualifications Experience in manufacturing, energy, utilities, transportation, or smart infrastructure. Familiarity with digital twin technologies and AI/ML for predictive analytics. IoT-related certifications such as AWS Certified IoT, Azure IoT Developer, or equivalent. Knowledge of industry protocols and standards including OPC-UA, BACnet, or SCADA systems.
03/12/2026
Job Title: IoT Solutions Architect Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are looking for an experienced IoT Solutions Architect Lead Specialist to design, develop, and implement enterprise-level IoT solutions. This role requires deep expertise in IoT platforms, cloud architecture, sensor integration, connectivity technologies, edge computing, and secure end-to-end data flow. The ideal candidate will collaborate with cross-functional technical and business teams to define solution roadmaps, lead technical architecture decisions, and ensure successful delivery of IoT initiatives that support business transformation and operational efficiency. You will serve as a senior technical leader guiding teams through the full lifecycle of IoT deployments, from requirement analysis and system design to implementation, optimization, and support. Key Responsibilities Design scalable IoT system architectures including edge, cloud, data processing, security, and device integration layers. Lead architecture planning, solution blueprinting, and technology evaluations for IoT initiatives. Work with stakeholders to define technical requirements, use cases, and solution scope. Integrate sensors, gateways, firmware, and wireless communication protocols into unified IoT platforms. Drive proof-of-concept development, prototyping, and solution validation. Oversee end-to-end solution deployment including configuration, testing, monitoring, and optimization. Ensure system reliability, performance, data integrity, and security compliance. Collaborate with software development, network, security, manufacturing, and operations teams. Establish architectural standards, best practices, and technical documentation. Provide leadership, mentoring, and guidance to engineering teams and solution partners. Support troubleshooting, incident resolution, and continuous improvement efforts. Communicate technical designs and presenting concepts to executive leadership and customers. Required Skills and Qualifications 12+ years of experience in IoT solution architecture, embedded systems, or cloud platform engineering. Strong knowledge of IoT connectivity technologies such as MQTT, CoAP, LoRaWAN, NB-IoT, LTE, 5G, BLE, Zigbee, Modbus, or CAN. Hands-on experience with major IoT platforms such as AWS IoT, Azure IoT Hub, Google Cloud IoT, or PTC ThingWorx. Expertise in cloud architecture, microservices, and APIs. Solid experience with edge computing frameworks and device management. Strong background in data pipelines, analytics, telemetry processing, and real-time monitoring. Understanding of cybersecurity principles for IoT systems including device authentication, encryption, and secure communication. Experience integrating hardware devices, sensors, gateways, and industrial control systems. Proficiency in programming or scripting languages such as Python, C/C++, Java, or Node.js. Strong stakeholder communication and leadership skills. Experience leading large-scale IoT deployment projects and cross-functional teams. Preferred Qualifications Experience in manufacturing, energy, utilities, transportation, or smart infrastructure. Familiarity with digital twin technologies and AI/ML for predictive analytics. IoT-related certifications such as AWS Certified IoT, Azure IoT Developer, or equivalent. Knowledge of industry protocols and standards including OPC-UA, BACnet, or SCADA systems.
Job Title: Automation Solutions Architect Lead Specialist Engineer Location: Huntsville, Alabama Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an Automation Solutions Architect Lead Specialist Engineer with extensive experience in designing, implementing, and optimizing enterprise automation solutions. This role requires strong technical expertise, leadership skills, and the ability to drive automation strategy across complex environments. The ideal candidate will have deep hands-on knowledge of automation frameworks, cloud platforms, CI/CD, scripting, and orchestration technologies. Key Responsibilities Lead the design and architecture of scalable automation solutions across enterprise systems, infrastructure, and applications. Develop automation strategies, frameworks, standards, and best practices to support operational efficiency and reliability. Collaborate with cross-functional teams, including development, DevOps, security, and infrastructure, to implement end-to-end automation. Evaluate existing automation frameworks and recommend improvements for performance, security, and maintainability. Lead automation initiatives such as CI/CD pipeline optimization, configuration management, and infrastructure automation. Implement advanced automation using scripting, orchestration tools, and cloud-native services. Troubleshoot complex automation issues, perform root cause analysis, and ensure timely resolution. Mentor engineering teams and provide technical guidance throughout automation project lifecycle. Drive continuous improvement processes, system modernization, and emerging automation technology adoption. Prepare architecture documentation, technical designs, and solution roadmaps for stakeholders and leadership. Required Qualifications 12+ years of hands-on experience in automation engineering, architecture, or related technical roles. Strong expertise with automation and orchestration tools such as Ansible, Terraform, Puppet, Chef, Jenkins, GitLab CI/CD, or similar. Solid experience in cloud automation across AWS, Azure, or GCP environments. Proficiency in scripting languages such as Python, Shell, Bash, or PowerShell. Deep understanding of DevOps methodologies, Infrastructure as Code, and configuration management. Experience architecting automation solutions for large-scale enterprise environments. Strong knowledge of containerization platforms and orchestration (Docker, Kubernetes, Helm Familiarity with networking, system administration, virtualization, and microservices architecture. Excellent ability to document high-level and low-level architectural solutions. Strong analytical, problem-solving, communication, and leadership skills. Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
03/12/2026
Job Title: Automation Solutions Architect Lead Specialist Engineer Location: Huntsville, Alabama Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an Automation Solutions Architect Lead Specialist Engineer with extensive experience in designing, implementing, and optimizing enterprise automation solutions. This role requires strong technical expertise, leadership skills, and the ability to drive automation strategy across complex environments. The ideal candidate will have deep hands-on knowledge of automation frameworks, cloud platforms, CI/CD, scripting, and orchestration technologies. Key Responsibilities Lead the design and architecture of scalable automation solutions across enterprise systems, infrastructure, and applications. Develop automation strategies, frameworks, standards, and best practices to support operational efficiency and reliability. Collaborate with cross-functional teams, including development, DevOps, security, and infrastructure, to implement end-to-end automation. Evaluate existing automation frameworks and recommend improvements for performance, security, and maintainability. Lead automation initiatives such as CI/CD pipeline optimization, configuration management, and infrastructure automation. Implement advanced automation using scripting, orchestration tools, and cloud-native services. Troubleshoot complex automation issues, perform root cause analysis, and ensure timely resolution. Mentor engineering teams and provide technical guidance throughout automation project lifecycle. Drive continuous improvement processes, system modernization, and emerging automation technology adoption. Prepare architecture documentation, technical designs, and solution roadmaps for stakeholders and leadership. Required Qualifications 12+ years of hands-on experience in automation engineering, architecture, or related technical roles. Strong expertise with automation and orchestration tools such as Ansible, Terraform, Puppet, Chef, Jenkins, GitLab CI/CD, or similar. Solid experience in cloud automation across AWS, Azure, or GCP environments. Proficiency in scripting languages such as Python, Shell, Bash, or PowerShell. Deep understanding of DevOps methodologies, Infrastructure as Code, and configuration management. Experience architecting automation solutions for large-scale enterprise environments. Strong knowledge of containerization platforms and orchestration (Docker, Kubernetes, Helm Familiarity with networking, system administration, virtualization, and microservices architecture. Excellent ability to document high-level and low-level architectural solutions. Strong analytical, problem-solving, communication, and leadership skills. Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
Job Title: Incident Response Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Incident Response Lead Specialist to oversee the management, coordination, and execution of cybersecurity incident response activities. This role involves guiding technical teams during security incidents, developing response strategies, improving detection capabilities, and maintaining response readiness across the organization. The ideal candidate has deep experience handling complex cyber incidents, working with security tools, conducting forensic analysis, and collaborating with internal and external stakeholders. The Incident Response Lead Specialist will work closely with Security Operations, Threat Intelligence, IT Operations, and executive leadership to minimize risk exposure and ensure rapid and effective response to threats. This position requires excellent communication, analytical, and leadership skills, with the ability to guide response actions under pressure. Key Responsibilities Lead end-to-end incident response activities including triage, containment, eradication, and recovery. Develop, maintain, and improve incident response plans, runbooks, and procedures. Conduct forensic investigations to identify attack vectors, root causes, and potential data exposure. Manage communication with internal teams, leadership, and external partners during and after incidents. Coordinate threat analysis and collaborate with SOC analysts, security engineers, and IT operations. Perform after-action reviews and implement lessons learned to strengthen security posture. Build and maintain incident response readiness, including training and tabletop exercises. Monitor emerging cyber threats, vulnerabilities, and indicators of compromise. Support deployment and tuning of security technologies such as SIEM, EDR, SOAR, and forensics tools. Ensure compliance with regulatory, audit, and reporting requirements. Provide thought leadership and mentor junior cybersecurity staff. Required Skills and Qualifications 12+ years of experience in cybersecurity, incident response, digital forensics, or security operations. Proven leadership experience managing complex cybersecurity incidents. Strong knowledge of security frameworks such as NIST, MITRE ATT&CK, ISO 27001, and CIS Controls. Hands-on experience with SIEM, EDR, threat intelligence platforms, and forensic tools. Strong understanding of network security, operating systems, cloud security, and malware analysis. Ability to produce clear and actionable incident documentation and reports. Strong problem-solving abilities and capability to act decisively during high-pressure situations. Excellent communication and stakeholder management skills. Experience with regulatory environments such as HIPAA, PCI-DSS, SOX, or DoD frameworks. Relevant certifications such as CISSP, CISM, CEH, GCIA, GCFA, GCIH, or CCSP are preferred. Bachelor's degree in Computer Science, Cybersecurity, or related field (or equivalent experience
03/12/2026
Job Title: Incident Response Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Incident Response Lead Specialist to oversee the management, coordination, and execution of cybersecurity incident response activities. This role involves guiding technical teams during security incidents, developing response strategies, improving detection capabilities, and maintaining response readiness across the organization. The ideal candidate has deep experience handling complex cyber incidents, working with security tools, conducting forensic analysis, and collaborating with internal and external stakeholders. The Incident Response Lead Specialist will work closely with Security Operations, Threat Intelligence, IT Operations, and executive leadership to minimize risk exposure and ensure rapid and effective response to threats. This position requires excellent communication, analytical, and leadership skills, with the ability to guide response actions under pressure. Key Responsibilities Lead end-to-end incident response activities including triage, containment, eradication, and recovery. Develop, maintain, and improve incident response plans, runbooks, and procedures. Conduct forensic investigations to identify attack vectors, root causes, and potential data exposure. Manage communication with internal teams, leadership, and external partners during and after incidents. Coordinate threat analysis and collaborate with SOC analysts, security engineers, and IT operations. Perform after-action reviews and implement lessons learned to strengthen security posture. Build and maintain incident response readiness, including training and tabletop exercises. Monitor emerging cyber threats, vulnerabilities, and indicators of compromise. Support deployment and tuning of security technologies such as SIEM, EDR, SOAR, and forensics tools. Ensure compliance with regulatory, audit, and reporting requirements. Provide thought leadership and mentor junior cybersecurity staff. Required Skills and Qualifications 12+ years of experience in cybersecurity, incident response, digital forensics, or security operations. Proven leadership experience managing complex cybersecurity incidents. Strong knowledge of security frameworks such as NIST, MITRE ATT&CK, ISO 27001, and CIS Controls. Hands-on experience with SIEM, EDR, threat intelligence platforms, and forensic tools. Strong understanding of network security, operating systems, cloud security, and malware analysis. Ability to produce clear and actionable incident documentation and reports. Strong problem-solving abilities and capability to act decisively during high-pressure situations. Excellent communication and stakeholder management skills. Experience with regulatory environments such as HIPAA, PCI-DSS, SOX, or DoD frameworks. Relevant certifications such as CISSP, CISM, CEH, GCIA, GCFA, GCIH, or CCSP are preferred. Bachelor's degree in Computer Science, Cybersecurity, or related field (or equivalent experience
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Title: Systems Automation EngineerPay Rate: $55hr - $63hr DOEContract To Hire (after 9 months)Position: Industrial Data Scientist & Optimization SpecialistConsultant Consultant will work on designing, implementing, and commissioning advanced analytics projects & developing, maintaining, and improving mathematical optimization models to support Digital Industrial Transformation strategy. Will get the opportunity to contribute to the strategic transformation and have a positive impact on the industrial operations.Job Duties: Translating industrial and operational needs into advanced analytics requirements and insights.Designing and implementing industrial data science solutions to optimize performance, quality, and maintenance.Developing and deploying energy optimization solutions, including the full industrialization (link removed)municating complex analytical results and ideas to stakeholders and decision-makers effectively.Training and supporting engineers in advanced analytics and optimization techniques.Researching and developing optimization algorithms with a focus on energy efficiency and sustainability.Education: Relevant education degree or equivalent in master's in chemical engineering, Process Systems Engineering, Mathematics, Computer Science, or a related quantitative field with a strong chemical/process background and specialization in Data Science, Machine Learning, Modeling, Simulation and/or Optimization.Experience Required:Relevant work experience in Data Science techniques and demonstrable technical skills in developing mathematical optimization solutions for complex real-world problems, applied to chemical industrial operations. Minimum 7 years of experience preferred.Process Engineering & Optimization: Strong background in chemical and process engineering with expertise in applying mathematical optimization techniques and using tools like CPLEX and Gurobi to solve complex industrial (link removed)dustrial Data Science: Proficient in machine learning, covering supervised, unsupervised, and reinforcement learning, with hands-on skills in Python, Azure, and Dataiku for industrial applications.Data Management & Visualization: Experienced in handling and querying industrial data from historian databases (e.g., PI, IP21) and using industry-leading tools like Power BI and SEEQ for analysis and visualization.Why Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
03/12/2026
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Title: Systems Automation EngineerPay Rate: $55hr - $63hr DOEContract To Hire (after 9 months)Position: Industrial Data Scientist & Optimization SpecialistConsultant Consultant will work on designing, implementing, and commissioning advanced analytics projects & developing, maintaining, and improving mathematical optimization models to support Digital Industrial Transformation strategy. Will get the opportunity to contribute to the strategic transformation and have a positive impact on the industrial operations.Job Duties: Translating industrial and operational needs into advanced analytics requirements and insights.Designing and implementing industrial data science solutions to optimize performance, quality, and maintenance.Developing and deploying energy optimization solutions, including the full industrialization (link removed)municating complex analytical results and ideas to stakeholders and decision-makers effectively.Training and supporting engineers in advanced analytics and optimization techniques.Researching and developing optimization algorithms with a focus on energy efficiency and sustainability.Education: Relevant education degree or equivalent in master's in chemical engineering, Process Systems Engineering, Mathematics, Computer Science, or a related quantitative field with a strong chemical/process background and specialization in Data Science, Machine Learning, Modeling, Simulation and/or Optimization.Experience Required:Relevant work experience in Data Science techniques and demonstrable technical skills in developing mathematical optimization solutions for complex real-world problems, applied to chemical industrial operations. Minimum 7 years of experience preferred.Process Engineering & Optimization: Strong background in chemical and process engineering with expertise in applying mathematical optimization techniques and using tools like CPLEX and Gurobi to solve complex industrial (link removed)dustrial Data Science: Proficient in machine learning, covering supervised, unsupervised, and reinforcement learning, with hands-on skills in Python, Azure, and Dataiku for industrial applications.Data Management & Visualization: Experienced in handling and querying industrial data from historian databases (e.g., PI, IP21) and using industry-leading tools like Power BI and SEEQ for analysis and visualization.Why Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Systems Integration / Test Engineer Job ID: 30628 Job Location: Waco, TX Job Schedule: 9/80 Job Description: L3 Harris is actively seeking a direct hire opportunity as a Specialist, Systems Integration / Test Engineer for our facility in Waco, TX. This position has competitive benefits and relocation package. The Systems Test Engineer will be responsible for performing systems engineering test tasks associated with aircraft modernization, maintenance and new aircraft systems integration and testing. Responsibilities to include but not limited to: Performs development and execution of software quality methods and processes. Responsible for tests, methods and procedures to ensure continuous improvement to software quality assurance standards. Support the development effort required to integrate Avionics, Communications and Mission systems on multiple assigned platforms. Tasking includes authoring of Test Procedures, and performing System Operation and Verification Tests (SOVT) for avionics, communications, including cockpit systems, special mission systems, and navigation equipment. Desired Technical skills include proficiency in the use of common and advanced test equipment, including test related software. Candidate may also support future business pursuits, which include avionics systems development and integration for military applications. Candidate must interface well with other disciplines and effectively present technical information to others which include customers, subcontractors, and other stakeholders, while setting and maintaining the highest ethical standard for self and others. Candidate should understand basic electrical theory, electronics test equipment (digital voltmeter, oscilloscopes, spectrum analyzers, RF signal generators, RF power meters, network Analyzers) and their applied use in testing of RF systems and mixed signal products. Must be capable of reading and interpreting block diagrams, wire diagrams, and circuit schematics to isolate component malfunctions. Travel may be up to 50% of the time and required primarily within the U.S, but may include OCONUS. Qualifications: Bachelor degree plus a minimum of 4 years aircraft systems test engineering experience. With an Associate degree must have a minimum 8 years aircraft systems test engineering experience. With H/S or GED must have a minimum of 10 years aircraft systems test engineering experience. Must hold an active DOD Secret Security Clearance and be able to obtain a TS/SCI Security Clearance. Must have functional working knowledge of Microsoft Word, Excel, and PowerPoint. Must be able to travel as required. Must be able to work any shift, weekends, and overtime as required. Must be able to obtain a FAA 3rd class medical certificate and be willing to fly on platforms under test. Checks, tests, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of wiring as necessary. Sometimes in confined spaces. Must be able to lift up to 50 pounds or if weight is over, employee must utilized a lifting team of two people; the load should only be increased by two thirds the sums of their individual capabilities. Ingress/ Egress evaluations will be conducted to determine compatibility with criteria specified for emergency aircraft evacuation procedures. Preferred Additional Skills: A&P and/or FCC license desired Effective communicator Strong team member Excellent troubleshooting skills Active TS/SCI Security Clearance LI-EN2 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish
03/11/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Systems Integration / Test Engineer Job ID: 30628 Job Location: Waco, TX Job Schedule: 9/80 Job Description: L3 Harris is actively seeking a direct hire opportunity as a Specialist, Systems Integration / Test Engineer for our facility in Waco, TX. This position has competitive benefits and relocation package. The Systems Test Engineer will be responsible for performing systems engineering test tasks associated with aircraft modernization, maintenance and new aircraft systems integration and testing. Responsibilities to include but not limited to: Performs development and execution of software quality methods and processes. Responsible for tests, methods and procedures to ensure continuous improvement to software quality assurance standards. Support the development effort required to integrate Avionics, Communications and Mission systems on multiple assigned platforms. Tasking includes authoring of Test Procedures, and performing System Operation and Verification Tests (SOVT) for avionics, communications, including cockpit systems, special mission systems, and navigation equipment. Desired Technical skills include proficiency in the use of common and advanced test equipment, including test related software. Candidate may also support future business pursuits, which include avionics systems development and integration for military applications. Candidate must interface well with other disciplines and effectively present technical information to others which include customers, subcontractors, and other stakeholders, while setting and maintaining the highest ethical standard for self and others. Candidate should understand basic electrical theory, electronics test equipment (digital voltmeter, oscilloscopes, spectrum analyzers, RF signal generators, RF power meters, network Analyzers) and their applied use in testing of RF systems and mixed signal products. Must be capable of reading and interpreting block diagrams, wire diagrams, and circuit schematics to isolate component malfunctions. Travel may be up to 50% of the time and required primarily within the U.S, but may include OCONUS. Qualifications: Bachelor degree plus a minimum of 4 years aircraft systems test engineering experience. With an Associate degree must have a minimum 8 years aircraft systems test engineering experience. With H/S or GED must have a minimum of 10 years aircraft systems test engineering experience. Must hold an active DOD Secret Security Clearance and be able to obtain a TS/SCI Security Clearance. Must have functional working knowledge of Microsoft Word, Excel, and PowerPoint. Must be able to travel as required. Must be able to work any shift, weekends, and overtime as required. Must be able to obtain a FAA 3rd class medical certificate and be willing to fly on platforms under test. Checks, tests, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of wiring as necessary. Sometimes in confined spaces. Must be able to lift up to 50 pounds or if weight is over, employee must utilized a lifting team of two people; the load should only be increased by two thirds the sums of their individual capabilities. Ingress/ Egress evaluations will be conducted to determine compatibility with criteria specified for emergency aircraft evacuation procedures. Preferred Additional Skills: A&P and/or FCC license desired Effective communicator Strong team member Excellent troubleshooting skills Active TS/SCI Security Clearance LI-EN2 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Systems Integration / Test Engineer Job ID: 30628 Job Location: Waco, TX Job Schedule: 9/80 Job Description: L3 Harris is actively seeking a direct hire opportunity as a Specialist, Systems Integration / Test Engineer for our facility in Waco, TX. This position has competitive benefits and relocation package. The Systems Test Engineer will be responsible for performing systems engineering test tasks associated with aircraft modernization, maintenance and new aircraft systems integration and testing. Responsibilities to include but not limited to: Performs development and execution of software quality methods and processes. Responsible for tests, methods and procedures to ensure continuous improvement to software quality assurance standards. Support the development effort required to integrate Avionics, Communications and Mission systems on multiple assigned platforms. Tasking includes authoring of Test Procedures, and performing System Operation and Verification Tests (SOVT) for avionics, communications, including cockpit systems, special mission systems, and navigation equipment. Desired Technical skills include proficiency in the use of common and advanced test equipment, including test related software. Candidate may also support future business pursuits, which include avionics systems development and integration for military applications. Candidate must interface well with other disciplines and effectively present technical information to others which include customers, subcontractors, and other stakeholders, while setting and maintaining the highest ethical standard for self and others. Candidate should understand basic electrical theory, electronics test equipment (digital voltmeter, oscilloscopes, spectrum analyzers, RF signal generators, RF power meters, network Analyzers) and their applied use in testing of RF systems and mixed signal products. Must be capable of reading and interpreting block diagrams, wire diagrams, and circuit schematics to isolate component malfunctions. Travel may be up to 50% of the time and required primarily within the U.S, but may include OCONUS. Qualifications: Bachelor degree plus a minimum of 4 years aircraft systems test engineering experience. With an Associate degree must have a minimum 8 years aircraft systems test engineering experience. With H/S or GED must have a minimum of 10 years aircraft systems test engineering experience. Must hold an active DOD Secret Security Clearance and be able to obtain a TS/SCI Security Clearance. Must have functional working knowledge of Microsoft Word, Excel, and PowerPoint. Must be able to travel as required. Must be able to work any shift, weekends, and overtime as required. Must be able to obtain a FAA 3rd class medical certificate and be willing to fly on platforms under test. Checks, tests, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of wiring as necessary. Sometimes in confined spaces. Must be able to lift up to 50 pounds or if weight is over, employee must utilized a lifting team of two people; the load should only be increased by two thirds the sums of their individual capabilities. Ingress/ Egress evaluations will be conducted to determine compatibility with criteria specified for emergency aircraft evacuation procedures. Preferred Additional Skills: A&P and/or FCC license desired Effective communicator Strong team member Excellent troubleshooting skills Active TS/SCI Security Clearance L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
03/11/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Systems Integration / Test Engineer Job ID: 30628 Job Location: Waco, TX Job Schedule: 9/80 Job Description: L3 Harris is actively seeking a direct hire opportunity as a Specialist, Systems Integration / Test Engineer for our facility in Waco, TX. This position has competitive benefits and relocation package. The Systems Test Engineer will be responsible for performing systems engineering test tasks associated with aircraft modernization, maintenance and new aircraft systems integration and testing. Responsibilities to include but not limited to: Performs development and execution of software quality methods and processes. Responsible for tests, methods and procedures to ensure continuous improvement to software quality assurance standards. Support the development effort required to integrate Avionics, Communications and Mission systems on multiple assigned platforms. Tasking includes authoring of Test Procedures, and performing System Operation and Verification Tests (SOVT) for avionics, communications, including cockpit systems, special mission systems, and navigation equipment. Desired Technical skills include proficiency in the use of common and advanced test equipment, including test related software. Candidate may also support future business pursuits, which include avionics systems development and integration for military applications. Candidate must interface well with other disciplines and effectively present technical information to others which include customers, subcontractors, and other stakeholders, while setting and maintaining the highest ethical standard for self and others. Candidate should understand basic electrical theory, electronics test equipment (digital voltmeter, oscilloscopes, spectrum analyzers, RF signal generators, RF power meters, network Analyzers) and their applied use in testing of RF systems and mixed signal products. Must be capable of reading and interpreting block diagrams, wire diagrams, and circuit schematics to isolate component malfunctions. Travel may be up to 50% of the time and required primarily within the U.S, but may include OCONUS. Qualifications: Bachelor degree plus a minimum of 4 years aircraft systems test engineering experience. With an Associate degree must have a minimum 8 years aircraft systems test engineering experience. With H/S or GED must have a minimum of 10 years aircraft systems test engineering experience. Must hold an active DOD Secret Security Clearance and be able to obtain a TS/SCI Security Clearance. Must have functional working knowledge of Microsoft Word, Excel, and PowerPoint. Must be able to travel as required. Must be able to work any shift, weekends, and overtime as required. Must be able to obtain a FAA 3rd class medical certificate and be willing to fly on platforms under test. Checks, tests, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of wiring as necessary. Sometimes in confined spaces. Must be able to lift up to 50 pounds or if weight is over, employee must utilized a lifting team of two people; the load should only be increased by two thirds the sums of their individual capabilities. Ingress/ Egress evaluations will be conducted to determine compatibility with criteria specified for emergency aircraft evacuation procedures. Preferred Additional Skills: A&P and/or FCC license desired Effective communicator Strong team member Excellent troubleshooting skills Active TS/SCI Security Clearance L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.00 - 54.00 USD hourly
03/11/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.00 - 54.00 USD hourly
The Cluster Operations Manager is responsible for one or more Amazon Data Center Clusters and Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. The Infrastructure Operations organizations are composed of two primary functions: Data Center operations (DCO) and Data Center Engineering Operations (DCEO). A physical security organization, while not reporting directly to the Cluster Operations Manager, is an integral part of the operation. Data Center Operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses on the mechanical, electrical and controls systems that support our data Center critical environments. Security Operations are charged with the physical security of our people, assets, and customer data. The Cluster Operations Manager must be able to build and lead high performing teams across each of these functions, understand and manage their daily operations while at the same time having the technical capability and curiosity to dive deep into any given challenges as needed. The Cluster Operations Manager is a key role in the management team that is operating and scaling the world's largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams - Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost - Planning and executing the Infrastructure Operations component of new Data Centers and Colocation (Colo) expansions - Safety, security, and availability incident response, incident management and incident resolution - Continuous improvement of operational processes, procedures, methods and tools A day in the life The CM drives all aspects of 24x7 Operations, to include emergent event response and hiring. Safety, Security, and Availability are core tenet areas of this role. This region is a business priority for Machine Learning Zone growth and expansion. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams - 5+ years of management experience - 5+ years of operations management experience - Experience with Lean/Six Sigma - 4+ years of professional work experience, or experience in technical work related to computer systems and technology components PREFERRED QUALIFICATIONS - Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques - Experience in identifying security issues and risks, and developing mitigation plans - 7+ years of team management experience - 10+ years of design, construction or program management in mission critical facilities experience - Experience communicating technical details verbally and in writing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 145 500.00 USD annually
03/11/2026
Full time
The Cluster Operations Manager is responsible for one or more Amazon Data Center Clusters and Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. The Infrastructure Operations organizations are composed of two primary functions: Data Center operations (DCO) and Data Center Engineering Operations (DCEO). A physical security organization, while not reporting directly to the Cluster Operations Manager, is an integral part of the operation. Data Center Operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses on the mechanical, electrical and controls systems that support our data Center critical environments. Security Operations are charged with the physical security of our people, assets, and customer data. The Cluster Operations Manager must be able to build and lead high performing teams across each of these functions, understand and manage their daily operations while at the same time having the technical capability and curiosity to dive deep into any given challenges as needed. The Cluster Operations Manager is a key role in the management team that is operating and scaling the world's largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams - Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost - Planning and executing the Infrastructure Operations component of new Data Centers and Colocation (Colo) expansions - Safety, security, and availability incident response, incident management and incident resolution - Continuous improvement of operational processes, procedures, methods and tools A day in the life The CM drives all aspects of 24x7 Operations, to include emergent event response and hiring. Safety, Security, and Availability are core tenet areas of this role. This region is a business priority for Machine Learning Zone growth and expansion. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams - 5+ years of management experience - 5+ years of operations management experience - Experience with Lean/Six Sigma - 4+ years of professional work experience, or experience in technical work related to computer systems and technology components PREFERRED QUALIFICATIONS - Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques - Experience in identifying security issues and risks, and developing mitigation plans - 7+ years of team management experience - 10+ years of design, construction or program management in mission critical facilities experience - Experience communicating technical details verbally and in writing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 145 500.00 USD annually
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 29.00 - 52.00 USD hourly
03/11/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 29.00 - 52.00 USD hourly