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Job Role: Organizational Change Management (OCM) Analyst Location: Austin, TX (Onsite candidates must be local) Responsibilities (Including but not limited to) Plan, schedule, and execute project-level organizational change management strategies to support IT system implementations and enterprise initiatives. Conduct stakeholder analysis, change impact assessments, and change readiness evaluations to ensure successful adoption of new systems and processes. Develop and deliver communication, training, and engagement plans aligned with project timelines and business goals. Collaborate closely with project managers, application development teams, QA, risk managers, and technical partners to align change activities with project execution. Create and deliver user-facing training materials, executive updates, and status communications for end users, leadership, and cross-functional teams. Coach project teams on change management best practices to improve coordination, communication, and adoption outcomes. Measure and track adoption metrics, readiness indicators, and change effectiveness, providing regular reporting to leadership. Support go-live activities and post-implementation sustainment to ensure long-term adoption and business readiness. Build strong working relationships across the agency to promote transparency, trust, and engagement throughout the change lifecycle. Required Qualifications 5+ years of experience applying OCM frameworks such as PROSCI, including stakeholder analysis, change impact analysis, and communications planning. 5+ years of experience developing and executing change management plans and deliverables, with adoption success measured through defined metrics and reporting. 3+ years of experience supporting large-scale IT initiatives with agency-wide or enterprise impact. Proven ability to create high-quality written communications, reports, and executive summaries for leadership audiences. Experience developing training and communication content for non-technical users. Strong ability to work with and communicate across all organizational levels, from technical teams to executive leadership. Excellent interpersonal, facilitation, and collaboration skills with a strong sense of accountability. Preferred Qualifications Experience working with a Texas State Agency. Bachelors degree in Information Technology, Business Administration, Communications, Organizational Change Management, or a related field. Background in marketing or corporate communications. Experience supporting IT operations, application implementations, or system rollouts in a public-sector environment.

Description What You'll Be Doing The Business Development Manager in Humboldt develops and grows new loan and deposit relationships to help achieve bank-wide growth goals. Works directly with team members across the bank while also identifying new opportunities. Originates agriculture and commercial loans, including complex loan requests. Promotes the bank and its lending services to the communities we serve. Identifies, acquires and grows new loan and deposits relationships with agricultural and business prospects who have credit needs generally in the range of $2MM - $25MM. Manages a sales process including prospect prioritization, initial contact and pursuit strategy, identification of fit, and proposal development of new client acquisition. Creates sales opportunities and partners with regional Relationship Managers, CSRs and cash management to cross-sell appropriate products and services and on-board clients to Bank Iowa. Increases the bank's relevance with prospective clients and positions the regional agricultural and commercial banking teams for new loan, deposit and cash management opportunities through consistent prospecting/marketing efforts and delivery of value-added ideas. Partners with appropriate regional lending, deposit and cash management team members to successfully on-board and completely or partially transition new clients to regional team members. The Business Development Manager can expect to work 9:00AM - 5:00 PM Monday through Friday with potential weekends and travel 50-75% statewide. Skills/Experience You'll Need Bachelor's degree required, major in business or finance preferred. More than seven years work experience in a financial institution or loan office setting. What you'll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here: A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing. Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big. Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives. Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs. Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO. Recognition - Bank Iowa is proud of our team members who "Live our Values". Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth . Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws. PI199ac85cf85b-4842

Position: Project Manager (Ref: 18149) Location: Harrisburg, PA USA, 17101 Salary: DOE Duration: 10 Months 3 Days - Contract Openings: 1 Deadline: 03/06/2026 Description: Local Candidates Only Hybrid onsite 2 days/week We are seeking a Project Manager that directs, administers, manages, and facilitates enhancement, re-engineering of a business process or a developmental project. The Project Manager is the individual ultimately responsible with the staff, Executive Sponsor, Vendor, various impacted IT areas and other stakeholders as defined. The Project Managers primary responsibility is to drive the entire effort from start to finish. The Project Manager must ensure that the project is completed on schedule, within the defined budget and that the final product meets the business, technical, and established quality requirements. The selected contractor must be familiar with the five (5) phases along with inputs/outputs identified by the Project Management Institute (PM) that combine to turn a project idea into a working product. The Project Manager will need to rely on their proven experience leading projects to successful implementation, and their judgment, to plan and accomplish goals. Strong interpersonal skills are required when consulting with the program area and various IT teams to define requirements and to analyze and resolve problems, ensuring collaboration and agreement with recommended solutions. Roles and Responsibilities: Work closely with program and vendor to execute an approved Statement of Work (including SLAs) that clearly defines vendor and program responsibilities and expectations. Collaborate with program to successfully identify, engage and communicate with all relevant stakeholders. Build a project plan identifying action item and creating a structure so that Program and Vendor Project Manager can work hand in hand to ensure that the transition to the SaaS solution is a success. Hold the vendor accountable to follow all expectations outlined in the executed SOW, with an emphasis on successfully migrating all necessary data from the current legacy system to the offered SaaS solution. Work with Leadership to drive decisions when needed. Direct, administer, manage, and facilitate an enhancement, business process reengineering or development of a high priority, high profile, and commonwealth enterprise wide information technology project of strategic importance. Accountable for activities with excess delivery cycles of 8 to 12 months. Manage, coordinate, and establish priorities for complete life cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the commonwealth. Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation. Works with team leads to adjust and revise project estimates when necessary. Ensure new project estimates are approved by the client and agreed upon. Develop the detailed Project Management Plan for the enhancement, business process re-engineering or development effort. Accountable for the approval and sign-off of the Project Management Plan with customer representatives, and all affected project stakeholders. Accountable for delivery of all work tasks identified in the Project Management Plan and Project Schedule. Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Ensure that tasks provide value and support the strategic direction of the project and meet service commitments. Manage and track the project progress against the project schedule. Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule. Monitor and track the project budget and advise necessary stakeholders. Plan, organize, prioritize, and manage multiple work efforts across the project team. Notify team members of project timelines, milestones, phases, work requests, target dates, and approved executable work packages. Responsible for scheduling or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders. Responsible for the capture and reporting of required project management metrics. Analyze and distribute reports on project metrics associated with work items related to improvement measures. Ensure all changes to scope follow processes outlined in the Change Management Plan and are documented. Create, review, and obtain approval of the Communication Plan and Deliverables Matrix to ensure effective communication with all stakeholders and management. Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders Report status and recommendations to senior leadership as needed. Follow HHS DC IT PMO methodology to ensure consistency throughout the various IT and program areas by reviewing the project standards and procedures with project team members. Provide input and support for continual improvement within the IT PMO to better service the supported program areas. Mentor less experienced project management project staff to build overall understanding of project management when needed. Work closely with IT Application, Data Warehouse, Informatics, Solution Management, Networking, Security and Service Management teams, as required, identifying tasks for the project schedule to support the implementation. Facilitate discussions between IT areas and vendors with focus on solution(s) to ensure the needs/requirements of the program area are achieved. Anticipate issues and proactively address them. Identify and manage project risk and issues, using a RAID+ Log. Develop risk mitigation strategies tracking to closure. Engage management in a proactive manner. Identify and track issues in the RAID+ Log. Build and maintain relationships with key stakeholders and customer representatives. Serve as the primary point of contact for all project-related issues and the resolution of issues. Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate. Communicate with team members how their work assignments relate to and help achieve project objectives. Accountable for the final project management evaluation review with stakeholders. Manage and track the project status against the project schedule. Following the Daptiv guidelines, provide weekly project updates. Coordinate system testing with appropriate staff resources. Deliver presentations as necessary. Ensure project compliance with standards and procedures. Develop and facilitate the achievement of project service commitments. Ensure that tasks provide value and support the strategic direction of the project. Balance workload with project members capacity. Engaging management in a proactive manner. Plan, coordinate, and conduct training and orientation sessions. Accountable for peer reviews with the appropriate project team resources. Coordinate and present proposals, as necessary. Identify and manage project risk, and develop risk mitigation strategies, and track to closure. Plan project specific training and orientation needs. Provide weekly personal status reporting by COB Friday submitted on SharePoint. Following the guidelines of the PMO set up a project SharePoint site and utilize Microsoft Teams for key documentation. Required / Desired Skills Relevant Project Manager experience directly managing technical initiatives with a large complement of project team members. Required - 7 Years Project Management Professional (PMP) certification for a minimum of '5' years preferably through the PMI Institute. Required - 5 Years A four (4) year college degree or equivalent technical study Required - 1 Years Experience implementing SaaS solutions. Required - 1 Years Strong background in Public Health with an emphasis on Emergency Medical Services (EMS). Required - 1 Years

Senior Technology Development Operations ManagerCooley is seeking a Senior DevOps Manager to join the Infrastructure & Development Operations team.Position summary: The Senior Technology Development Operations (DevOps)Manageris responsible for leading the team thatdesigns, architects,deploys, tests,maintains,and documents the DevOps technology stack. This stack is responsible for facilitating a secure, CI/CD-enabled, and highly availableSaaS-baseddelivery and hosting environment for Cooley's custom applications. The Senior DevOps Manager will build and deploy green-field solutions where needed, and otherwise willprimarilywork to improve theefficiency,security,and availability/reliability of the enterprise DevOps and related infrastructure. This role will workin an integrated fashion with the development teams to build in-depth knowledge of the products and code, attending daily stand-ups as needed. In addition to being technically advanced, this position will use a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities: Provide experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure) Manage, build, configure, administer, operate, and maintain all components that comprise our DevOps environment Leverage industry standard Frameworks and Blueprints as a foundation to create best-in-class Terraform IaC module libraries Lead the evolution of our DevOps and DevSecOps practice maturity Act as a key member of the infrastructure architecture team to identify optimization opportunities throughout the infrastructure Define, document, and enforce configuration standards and governance through IaC Develop, test, deploy, and optimize DevOps IaC code deployment pipelines and practices Provision automation using CI/CD (DevOps Pipelines) and IaC (Terraform) tooling Serve as a technical escalation point Work with our development and data teams to integrate products into a DevOps-managed environment Develop and maintain scripts to automate tool/service deployments to our Hybrid Cloud environment through DevOps Pipelines and Releases Participate in software releases and deployments Contribute to the design, update, refinement, and documentation of operational processes Provide technical mentorship and educate team members as a subject matter expert on IaC, containerization, and CI/CD Brainstorm new ideas and ways to improve product delivery and efficiency Consult peer teams for feedback during the design, testing, and implementation stages Serve as direct supervisor and mentor to direct reports Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests Support business professional development and continued educational opportunities In collaboration with immediate supervisor and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events All other duties as assigned or requiredSkills and experience:Required: After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications Ability to work extended and/or weekend hours, as required Ability to travel, as required 7+ years of relevant experience in cloud infrastructure and DevOps with 2+ years of exempt/management experience in relevant roles Proficiency in AWS or Azure architecture, configuration, and security Skilled in CI/CD pipeline design using Azure DevOps, Jenkins, or GitHub Actions Strong Terraform expertise, including advanced workflows and tools like Terragrunt Experience with Docker, Kubernetes, Helm, and GitOps tools (Flux, ArgoCD) Familiarity with microservices deployment and release automation Hands-on with .NET Core containers on Linux and scripting in Linux/Windows Knowledge of open-source and NoSQL databases (e.g., MS SQL, MongoDB, Elasticsearch) Experience with APM tools (Datadog, New Relic, etc.) and IaC security tools (Snyk, tfsec)Preferred: Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow Supervisory experience Experience with IaC deployment of AKS/EKS/GKE architecture is highly desired Experience with enterprise Data Lake environments using technologies such as DataBricks or SnowflakeCompetencies: Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with experience performing advanced troubleshooting and root cause analysis of complex technical issues Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely Experience working with all levels of staff, management, stakeholders, and vendors with ability to build effective relationships through trust and diplomacyCooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.EOE.The expected annual pay range for this position with a full-time schedule is $180,000 - $255,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Branch Sales Manager: Overhead Door experience / / amazing opportunity, great organization, GROWTH This Jobot Job is hosted by: Jillian Morgan Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $200,000 per year A bit about us: We are seeking a dynamic and motivated Branch Sales Manager to join our team in the security/alarms industry. This is an exciting opportunity for an experienced professional who is looking to take their career to the next level. This role will involve managing a team of sales representatives, driving sales growth, and developing strategies to achieve business objectives. The Branch Sales Manager will be responsible for overseeing the sales operations within the branch, ensuring that the branch meets its sales targets, and driving profitability. This role will also be responsible for developing and maintaining relationships with key clients and stakeholders. Relocation assistance will be provided for the successful candidate. To be considered for this role, the Branch Manager has to have experience in the service industry, ideally in commercial overhead or garage doors, or in security systems, such as fire alarms or electronic security installations. Commercial sales experience is required if expertise is in a more general service industry. This position has incentives based on sales goals, as well as a discretionary bonus! Why join us? REMOTE Relocation assistance Limited travel, car allowance, phone-many incentives Competitive salary and performance-based incentives Comprehensive benefits package (health, dental, vision, 401k) Opportunities for professional development and career advancement A supportive and team-oriented work environment Job Details Responsibilities: 1. Develop and implement strategic sales plans to achieve corporate objectives for products and services. 2. Direct sales forecasting activities and set performance goals accordingly. 3. Direct staffing, training, and performance evaluations to develop and control sales and service programs. 4. Meet with key clients, maintaining relationships, and negotiating and closing deals. 5. Analyze and control expenditures of the branch to conform to budgetary requirements. 6. Review market analyses to determine customer needs, volume potential, price schedules, and discount rates. 7. Monitor and evaluate the activities and products of the competition. 8. Direct product research and development. 9. Oversee the sales team to ensure the branch's sales targets are met. 10. Develop and maintain relationships with key clients and stakeholders. Qualifications: 1. Bachelor's degree in Business Administration, Sales, Marketing, or a related field. 2. A minimum of 5 years of experience in a sales management role, preferably in the Manufacturing industry. 3. Proven experience in dock and door sales, regional sales, or a similar field. 4. Demonstrated ability to lead and manage a successful sales team. 5. Strong understanding of customer and market dynamics and requirements. 6. Proven ability to achieve sales targets. 7. Excellent negotiation and closing skills. 8. Strong communication and interpersonal skills. 9. Ability to travel as needed. 10. Proficiency in using Microsoft Office Suite applications and contact management software. This is an exciting opportunity to join a growing company and lead a dynamic sales team. If you are a motivated, results-driven professional with a proven track record in sales management, we would love to hear from you. Apply today to be considered for this exciting opportunity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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Job ID: Job Description: Role Title AVP, Analytics - Lowe's (L10) Company Overview COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose AVP, Lowe's Analytics role (Individual Contributor) is a part of India Analytics Hub (IAH). The role involves developing analytical solutions in partnership with US Analytics teams across marketing planning, measurement and optimization, customer analytics, targeting & segmentation, forecasting, etc. areas to identify growth opportunities , optimize business strategies and derive actionable insights across customer journey. Key Responsibilities Lead, own and deliver portfolio analytics solutions. Provide hands-on analytic support to the Lowe's as and when required and proactively manage analytic projects with weekly update on timeline, status, and resource allocation. Spearhead analytics delivery for new product launches, value propositions, customer acquisitions, lifecycle marketing and customer experience initiatives Lead strategic/complex analytics projects from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations Design, develop, implement and monitor analytic solutions catering to business priorities and propose new analytic solutions to optimize business value and customer experience Create test and learn culture through ongoing assessment of marketing programs/campaigns Drive internal initiatives, perform other duties and/or special projects, as assigned Cultivate strong relationships with Analytics Partners, sales and marketing leaders to effectively communicate the value proposition and enhance client engagement Develop impactful presentations that tell a compelling story using data, highlighting actionable insights and recommendations. Explore and adopt latest tools and techniques in the industry and leverage them for business growth including initiatives to promote the use of open-source technologies. Actively discuss the projects, showcase & drive for implementation and gauge the business impact. Work with cross-functional teams to facilitate the data collection and performance measurement process and escalate issues as necessary and make contributions to research and analyses on priority projects within established guidelines. Deliver projects adhering timelines, accuracy & compliance with meticulous project management. Proactive & regular communication with Stakeholders on Projects & People Foster a positive team culture and interactive work environment that encourages engagement and inclusion of fun elements. Required Skills/Knowledge Minimum 4 years of experience in building analytical solutions to drive strategy with positive outcomes and measuring impact Minimum 4 years of hands-on SQL and SAS programming experience with an ability to leverage advanced algorithms and be efficient in handling complex/large data sets Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Ability to work in matrix organization, make and enable data driven decisions Demonstrated ability to manage complexity/ambiguity and multiple initiatives Desired Skills/Knowledge Strong verbal and written communication skills; ability to engage effectively with a broad range of audiences including senior business leaders, other senior analytics leaders, and highly technical talent Proven hands-on experience utilizing SAS and SQL; Experience with open-source tools such as R and Python a plus; Experience with Tableau a plus Experience with modeling/forecasting, and strong understanding of targeting and segmentation Good understanding of credit card industry financial P&L drivers and key sensitivities Eligibility Criteria Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics experience or Minimum 6+ years of hands-on relevant work experience in lieu of specified degree Work Timings 2 to 11 PM IST This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs-Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events. For Internal Applicants Understand the criteria or mandatory skills required for the role before applying Inform your manager or HRM before applying for the role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, skills) Mandatory to upload your updated resume (Word or PDF format) Must not be on any corrective action plan (First Formal/Final Formal, LPP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L08 + Employees can apply. Level / Grade : 10 Job Family Group: Data Analytics

Our Snooze Story We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities.Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality. Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients-cage-free eggs, respect for animal welfare, and no added hormones or antibiotics-and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we've invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve. We know that, just like pancakes, our people are better with passion, purpose, and pride.Here, you'll find more than a job. You'll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.Will you join us? What does your role bring to the table? The Digital Marketing Manager supports the execution, optimization, and performance of Snooze's digital channels. This role focuses on day-to-day activation across loyalty, lifecycle, paid media, SEO, online ordering, and emerging sales platforms. Working closely with the Director of Digital Marketing, this role ensures campaigns are flawlessly executed, insights are surfaced quickly, and Snooze's digital presence remains best-in-class. This role reports to the Director of Digital Marketing. The Position Specifics Taking on the role of Digital Marketing Manager isn't just about bacon and pancakes. The responsibilities of this position include: •Loyalty & Lifecycle Execution: Own the loyalty promotion calendar and offer creation, overseeing the end-to-end execution of Email, SMS, and Push campaigns to drive program efficiency and guest frequency. •Paid Media & SEO Oversight: Drive the performance of channel in close collaboration with our agency partners across Google Ads, Meta, and Yelp. You will be responsible for weekly performance always looking for optimizations to improve engagement and efficiency. •Online Ordering Optimization: Drive the performance of online ordering by directly analyzing guest behavior and optimizing the conversion funnel to maximize digital revenue and remove friction points. •Sales Channel Innovation: Research and spearhead the onboarding of new revenue-generating channels to diversify the marketing mix and capture new guest segments. •Performance Analysis: Track and report on key metrics across all digital channels and promotions, providing the Director with actionable insights to refine tactics and ensure channel profitability. •Strategy, System, and Leadership: Build the system for Digital Marketing execution, support strategic planning, and contribute leadership across cross-functional initiatives. •Other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational goals and priorities The Bennie-Fits This role comes with some sweet perks! See below: •Competitive Annual Snooze Incentive Bonus Program •Snooze equity program eligibility immediately upon hire or after one year in role •Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution •Employer Paid Short Term Disability and Life insurance benefits •401k/Roth 401k Plans •Snooze Work Hard, Play Hard Days (Unlimited Time off Program) •Five (5) paid sick days within a calendar year (up to 48 hours) •Paid Holidays (RSC Holiday Schedule), Birthday and Snooze Anniversary Date •Snooze Cell Phone Reimbursements •Snooze Meal Benefits for Yummy Snooze Food •Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: •You have the business acumen to execute while thinking strategically. •You collaborate well across teams and partners. •You embrace data and use it to refine and optimize. •You have strong communication and organization skills. •You maintain a positive attitude-even under pressure! •Ability to have fun, dance, and laugh under/during stressful situations (yes, seriously) Let's Talk Prerequisites! (Education, Credentials, and Experience) •3+ years of digital marketing experience (hospitality a bonus) •Experience with ESPs, SMS tools, paid media platforms, and analytics •Bachelor's degree or equivalent •Must be authorized to work in the United States Let's Get Physical (Additional Requirements) •Must have the stamina to work 45 to 55 hours per week •Travel required for this position is approximately 10% and you must be able to travel for up to 5 days at one time (air, car, bus. Train, and weekend travel all required) •Home base is in Denver, CO at the Snooze Restaurant Support Center (3 days a week required in office) The Nitty Gritty Details: Denver area base salary range: $80,000-$100,000 per yearThe base salary range above represents the low and high end of the Snooze salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Snooze's total compensation package for employees. At Snooze, we encourage Snoozers and Guests to show up as their true, authentic selves - because everyone has a seat at our table. We celebrate individuality and encourage our Snoozers to be their best selves every day. As a result, Snooze is proud to be an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, it is the policy of Snooze to recognize the essential rights of all applicants and Snoozers as individuals and to recruit, hire and promote the best-qualified person to do a particular job without regard to race, religion, sex, age, disability, national origin, or other protected classes. Our only consideration in selecting a person for a job is the person's ability to perform the job in question. The physical demands described are representative of those that must be met by a Snoozer to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship! This description is proprietary and confidential to Snooze HoldCo Inc.

Job Description: The Chief of Security's primary objective is maintaining a safe, secure, and threat-free environment. This role leads system-wide security operations for the dynamic teams that keep our patients, visitors, and employees safe. Through problem-solving and leadership skills, will turn data into critical information, develop policies and procedures, and plan the department's course, all while making sound business decisions aligned with the organization's mission and goals. Ensures delivery of quality services; and regulatory compliance, manages operations efficiently and effectively to achieve service and revenue objectives. Initiates the integration of additional services as needed. Oversees the system security force. Implements satisfaction drivers, coaches, trains, and develops managers and supervisors. Develops employee training and retention initiatives. The Chief of Security provides a framework for the successful implementation and maintenance of a comprehensive security program. This role serves as an integral part of the Environment of Care Committee, Joint leadership, and Emergency Preparedness and Threat Management team. This position is assigned the responsibility and is authorized by the CEO to proactively take any and all steps necessary to eliminate any unsafe conditions or threats, which could result in personal injury, loss of assets or property damage in a manner, which is consistent with the mission, and philosophy of John Muir Health. The Chief of Security is responsible for the acute care hospitals, off-site licensed facilities, Behavioral Health, Foundation Practice clinics and administrative locations. This role oversees the coordination of all duties regarding patient, visitor, and staff security and safety, and reviews, formulates, and implements policy and organizational changes, working within established guidelines and the mission of the John Muir Health (JMH) System. The Chief of Security translates JMH and operating unit guidance and direction into affiliate security programs and initiatives that result in a coherent system approach, while ensuring that implementation strategies are tailored and integrated consistent with affiliate culture. The position encompasses all facets of protective services activities within the organization, to include activities at hospitals, ambulatory and offsite facilities, administration and warehouse facilities, those to be acquired or constructed by JMH, and other sites as designated. The position provides leadership, direction, and supervision to subordinate security managers, supervisors, and site leads. The Chief of Security ensures effective synchronization of staffing, technology (video surveillance, access control, alarms/detection, programming, software, et al), and processes (incident reporting, data analysis, measurement, budgeting, repair & maintenance, investigations and threat assessment, event reconstruction, training, crime prevention, et al), to safeguard people, property, assets, and interests. Key responsibilities include identifying risks, establishing sound/effective risk-mitigating approaches, implementing monitoring and control measures, ensuring regulatory compliance, and working to continuously improve capabilities and effectiveness relative to critical measures of success. Program measures of success include operating below industry benchmarks for crime, loss, and resource allocation; and operating above departmental targets for employee perceptions of safety and employee experience of work. Specific competencies include planning, reporting, analyzing, measuring, investigating, training, policy-development, root cause analysis, process improvement, problem-solving, communication, collaboration, leadership, and building a high-performing team that delivers consistent and repeatable results. This role effectively communicates, collaborates, navigates, and supports colleagues throughout the organization. The Chief of Security is specifically accountable for building strong relationships with JMH leadership teams and key stakeholders in other functional areas (to include but not limited to Human Resources, Privacy/Information Security, Technology Services, Safety, Risk Management, Facilities & Property Services, General Counsel, Compliance, and Internal Audit). c.) Education: Bachelor's Degree - Business or Healthcare Administration - Required or, Bachelor's Degree - Criminal Justice - Required or, Bachelor's Degree - Related Field Required or, Master's Degree - Related Field - Preferred Additional Experience Required: 10-15 years of experience in law enforcement, public safety or healthcare security or other related field. 3-5 years of management in a public safety or healthcare setting or other related field. Prior demonstrated successful supervisory experience in public safety or healthcare or other related field. Demonstrate behavior consistent with the mission and values of JMH and its strategic plan, goals and key performance indicators. Preferred: Experience in training, coaching, event planning, project coordination and leading presentations. Experience in policies, procedures, performance standards and measures in the administration of healthcare security. Experience in development, evaluation, and monitoring of safety or security programs. Former law enforcement (police, sheriff's office, constable, parole, state patrol, etc.) experience Former Military experience C.P.R./AED, Security and Safety issues and standards as set forth by OSHA and TJC is preferred. Certifications/Licensures: Driver License - Department of Motor Vehicles - Required BLS Basic Life Support - American Heart Association. (Certified Healthcare Safety Professional) or CHEM (Certified Healthcare Environmental Manager) designations are desirable. Certified Healthcare Protection Administrator (CHPA) - required within 12 months of hire. Certified Protection Professional (CPP) and Physical Security Professional (PSP) are acknowledged as having value and preferred. IAHSS Member - IAHSS International Association for Healthcare Security and Safety - Required Member of ACHE - Preferred Skills: Knowledge of TJC, HICS, Title 22, Cal/OSHA, DHS, DOT - Required. Knowledge, training, and/or experience in safety, security, civil disturbance, law enforcement and criminal and legal code procedures and planning, Experience in Microsoft Office suite including Word, Excel, PowerPoint. - Required Ability to travel between John Muir Health entities utilizing personal transportation. - Required Experience in disaster planning and response training - Required. Knowledge of other regulatory agencies and guidelines related to safety and security Solid expertise in formal/structured security and threat risk assessment methodology, including the ability to mitigate risk by synchronizing the efforts and capabilities of people, process, and technology. In-depth knowledge of building security staffing models; developing post/patrol strategies; effectively applying security technologies; and coherently blending all program elements with tailored processes to effectively manage risk within a clinical environment. Ability to amass superior knowledge, understanding, and subject matter expertise of relevant legal and regulatory requirements including participating is audit teams/process, such as the Joint Commission, DNV or CIHQ, Health Insurance Portability and Accountability Act (HIPAA) and Meaningful Use, Centers for Medicare & Medicaid Services, EMTALA and other security and healthcare industry initiatives and regulations. Strong understanding of the business impact of security tools, technologies, and policies. Broad working knowledge of healthcare operations and their related security requirements including, but not limited to, hospitals, clinics, medical offices, and their protective services' needs. Extensive knowledge and understanding of current and emerging physical security trends, risks, threats, countermeasures, vulnerabilities, and mitigations ranging across the spectrum from workplace violence to terrorism to loss prevention to behavioral challenges. Working knowledge to establish and deliver on key performance indicators that ensure high availability and integrity of security devices and equipment that are integrated into an overarching/coherent security plan. Understanding of and experience with change management and process improvement philosophies and operational methodologies. Excellent written and verbal communication skills, including the ability to give presentations and translate complex concepts into business and clinician relatable language. Strong ability to establish and maintain a high level of customer trust and confidence. Demonstrated ability to work under stress in emergencies, and the flexibility to handle simultaneous high pressure demands. Proven ability to recognize obstacles, creatively solve problems, develop workable alternatives, and ultimately deliver effective solutions. Demonstrated ability to prioritize tasks so work is completed in an accurate, timely manner. Advanced level of competency in Microsoft Office Suite, as well as other relevant software for information management, research, and analysis. . click apply for full job details

Job Title: RCM Manager - Regional Reports To: Director Revenue Cycle Management Location: Remote Last Updated: 1/19/2026 ROLE OVERVIEW The Revenue Cycle Management (RCM) Regional Manager is responsible for overseeing all revenue cycle operations for a defined region within Paradigm Oral Health. This role provides direct leadership to multiple RCM supervisors and clinic-aligned billing and AR teams, ensuring consistent execution of centralized RCM workflows while maintaining strong operational alignment with individual practices. The Regional RCM Manager is accountable for regional performance across medical and dental billing, collections, denial management, and patient balances, with a focus on driving results, standardizing processes, and escalating systemic issues for resolution at the enterprise level. The successful candidate will demonstrate strong ability to collaborate with various departments, ensure compliant and scalable processes, communicate with insurance providers, provide seamless central support for offices, and elevate the patient financial experience. Comfort communicating with Operations leadership and oral surgeons is crucial for success in this role. KEY RESPONSIBILITIES: Oversee and manage the RCM teams supporting the assigned Region. Lead, coach, and develop RCM supervisors and team members across all RCM functions and practice support models. Responsible for at least the following functions: insurance verification, billing, statement generation, insurance follow-up, collections placement, cash posting, office escalations and patient inquiries, and others. Review and "spot check" claims, statements, and other staff activities to evaluate if work product is produced efficiently and effectively, documenting any trends that need improvements. Ensure compliance with federal and state billing regulations; CMS, commercial payer, and dental payer requirements; as well as No Surprises Act, prompt-pay rules, and payer notification standardsProvide support to all team members as needed for arising situations (i.e field questions, practice relations, employee interactions, etc)Continuously evaluate RCM processes to identify inefficiencies or areas for improvement. Propose and implement strategies to streamline workflows and improve the net collection rate, reduce days in AR, and lower the percentage of AR over 90 days. Schedule, plan, and run team meetings to discuss accounts, goals, and improvements. Provides education and training for new and existing staff membersCompletes corrective action meetings including verbal or written warnings with assistance from Human ResourcesRCM Ticketing and Teams Communication: Review speed and effectiveness of resolution of practice needs, account questions, and communication back to practice and/or patient. Ensure response time follows SLA and appropriately addresses initial ask. Audit team performance weekly and ensure that all RCM activities are processed in a timely, accurate, and compliant manner according to SOP and KPIs per role, holding team members accountable to target metrics. Collaborate with other departments, such as finance, operations, credentialing, and clinical teams, to drive alignment and coordination across the revenue cycle continuum. Set clear performance expectations, accountability structures, and career development pathways for team members. Foster a culture of collaboration and communication to support organizational objectives.Provide feedback to RCM Director and VP to support quarterly and annual performance reviews for all team members. RCM Ticketing: Review speed and effectiveness of resolution of practice needs, account questions, and communication back to practice and/or patient. Ensure response time follows SLA and appropriately addresses initial ask. Partner with Compliance and Legal teams on audits, payer reviews, and corrective action plans.Ensure teams are appropriately staffed in relation to volume-based staffing model per regional practice, and role alignment per team member is positively impacting RCM metrics. Review trends MoM to assist in setting departmental goals related to RCM metrics and provide input into strategic initiatives aimed at improving financial performance. Report any compliance concerns to RCM Director or VP, and assist with resolution of compliance issues or discrepancies, working closely with the compliance department as needed. Act as point of escalation for site leadership when account or patient questions arise. Coordinate research with appropriate role-specific team member and review outcomes with site leadership and/or direct manager. Develop and maintain strong relationships with the practice operations team, practice administrators, and surgeons from support practices. Understand their businesses and preferred methods of central RCM support to provide an effective and functional services relationship. Other duties and responsibilities as assigned by leadershipKey RCM metrics: Days in A/R - total and by payer typeA/R Aging - 90 and 120+Clean Claims RateRejection RateFirst-pass payment rateNet Collection RateCredit balance resolutionCost-to-collect ESSENTIAL QUALIFICATIONS: Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting processMust be knowledgeable of reimbursement/compliance process and procedures with all payorsExperience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office-strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills. Data entry and 10-key by touch.Strong interpersonal and organization skills. Ability to work within a team setting and as an individual contributor. Excellent oral and written communication skillsResponsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating proceduresOrganized work habits, accuracy, and proven attention to detail with strong analytical skills PI171bdd018f1c-6137

Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI96dd12835b08-8349

This position will be responsible for supervisory duties in Calvert County, St. Mary's County and Charles County, MD SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models. Position Summary: The Supervising Service Coordinator is a critical position that ensures services provided by each Service Coordinator is of the highest quality and that Service Coordinators are well supported to carry out their job responsibilities. This position supervises a designated number of Service Coordinators and utilizes a situational leadership approach to support and develop Team Members. This position is a member of the Leadership team, collaborating with other leaders, including members of the Senior Leadership team, to develop and implement innovative solutions that further our mission. SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures; follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. Essential Duties: Manages Service Coordinators (SC) performance to ensure work meets quality person-centered Standards Ensures that SCs are using person centered practices and principles in all aspects of their role including language and actions with the people supported and external and internal Team Members Monitors Key Performance Indicators (KPIs) Completes required Comprehensive Quality Review (CQR) and monthly Quality Assurance Data for oversight and performance evaluations. Completes one full review for each SC supervised per month (CQR) Ensures Performance Utilization (PU) monthly benchmarks are met People and Culture - Conducts hiring interviews for vacant SC positions and uses the rating scale and interview scoring procedure to inform decisions. Informs People and Culture which job candidates will be extended an employment offer or placed in the queue Conducts 6-month and annual performance evaluations for new Team Members Conducts annual performance evaluations for SC Team Members over 1 year Utilizes situational leadership to develop Team Members knowledge and skills Takes disciplinary actions consistent with SCI policies and procedures to address performance concerns. Recommends to appropriate CCS Senior Vice President, Chief Program Officer, Program Manager, Team Member Experience Director, and EVP and Chief People and Culture Officer, termination of SCs when performance does not meet job expectations May provide support for a small number of people supported; providing necessary functions described in the SC job description Coordinates and assigns new Development Disabilities Administration (DDA) referrals, out of office transfer and reassignments to maximize SC Team Member's workload effectiveness Updates, tracks, and monitors assignments in the SC database and LTSS Records and maintains supervision records/tracking performance evaluations for developmental feedback and performance evaluations Reviews the Quality Assurance Data for compliance standards on a monthly basis, and follows supervisor procedures Participates in monthly organizational and program leadership meetings to stay informed of changes affecting policies, procedures and practices Actively participates in work groups and committees in accordance with SCI procedures Conducts and/or participates in ongoing meetings: Supervisor supervision, Program Manager Team meetings, monthly supervisory team meetings and monthly supervision meetings to stay informed of changes affecting processes, procedures and practices Communicates SCI philosophy to agencies, the people we support and their families and service providers Represents SCI in service provide negotiations, task forces and community education activities Speaks to community groups to explain and communicate SCI purposes, programs and policies Forms cooperative relationships with external stakeholders Participates on and organizes external tasks forces and work groups Supports SC training by reinforcing topics covered in New Team Member Training, reviewing SCI policies and procedures, coordinating shadowing opportunities, observing, identifying and delivering training based on strengths and areas in need of development Performs all duties as described and others as required, using the foundation of SCI philosophy and values Supervisory Duties: Supervises a designated number of Service Coordinators Supports service coordinators in the development and meeting of annual professional development goals Assists service coordinators with their daily responsibilities and provide procedure guidance as needed to aide in successfully fulfilling their job duties Required Competencies: Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus - Builds strong customer relationships and delivers customer-centric solutions Interpersonal Savvy - Relates openly and comfortably with diverse groups of people Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications Ensures Accountability - Holds self and others accountable to meet commitments Values Differences - Recognizes the value that different perspectives and cultures bring to an organization Resourcefulness - Secures and deploys resources effectively and efficiently Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals Education Required: Bachelor's degree in human service field required. Master's degree in a human service field preferred Project Management and career development courses completed within the first 3- 6 months of Supervising Service Coordinator position start date Experience Preferred: Experience working with people with developmental disabilities Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary > 95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time. SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at email removed or phone removed . SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland. SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Disclaimer: The recruitment process is approved by Service Coordination Inc.'s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs. Employment Type: Full Time Salary: $73,600 - $110,500 Annual

Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Oklahoma City at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Oklahoma City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Learn about Gold Standard service delivery and fain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office bi-weekly (if an office is acquired in Oklahoma City in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI42eb5-