DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Tenish at Title: Desktop Support Executive Duration: 6 Months Location: Onsite at Tolleson, AZ Schedule: Monday - Friday, 8 AM - 5 PM Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: The Field Service Technician IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on diagnosing, troubleshooting, and resolving hardware, software, and infrastructure-related issues in a fast-paced, production environment. The ideal candidate brings strong customer service, solid technical knowledge, and the ability to work independently while collaborating with cross-functional IT teams. Key Responsibilities Provide on-site support for desktops, laptops, printers, mobile devices, IP phones, and conference room equipment Troubleshoot and resolve hardware, software, and network connectivity issues Perform Active Directory administration tasks Support Windows 11 and Microsoft 365 environments Provide limited support for corporate mobile devices Troubleshoot Cisco VPN and Citrix issues Provide remote support using tools such as LogMeIn Perform device imaging and deployment (USB/PXE) Maintain asset inventory and documentation Support printer and IP telephony systems Coordinate hardware ordering and deployment Manage and update tickets in ServiceNow Assist with IT projects and Smart Hands support Required Education: Associate's Degree or Equivalent Industry Certification (preferred). HS Diploma or GED (minimum required) with relevant experience. Required Qualifications: 1 year hardware support experience 1 year in person, customer facing IT support Strong troubleshooting and communication skills Preferred Experience: Manage incoming requests through the ticketing system among team Experience using ServiceNow to manage assigned tickets Preferred Certifications CompTIA ITF CompTIA A CompTIA Network CompTIA Server CompTIA Cloud CompTIA Mobility Physical Requirements Ability to lift and move equipment up to 40 pounds Performance Expectations Performance is measured through key performance indicators, SLA adherence, customer service quality, and priority matrix compliance. The successful candidate will: Deliver excellent customer service Adhere to all service management principles, processes, and guidelines Interact professionally with customers, peers, managers, and SMEs Take ownership of follow-ups and communicate progress consistently Demonstrate strong communication, technical knowledge, organization, and multitasking skills Provide timely and effective resolution/fulfillment of requests Interview Process: One Round - Onsite Panel Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ServiceNow, Communication skills, hardware support, Troubleshoot Cisco VPN
04/14/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Tenish at Title: Desktop Support Executive Duration: 6 Months Location: Onsite at Tolleson, AZ Schedule: Monday - Friday, 8 AM - 5 PM Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: The Field Service Technician IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on diagnosing, troubleshooting, and resolving hardware, software, and infrastructure-related issues in a fast-paced, production environment. The ideal candidate brings strong customer service, solid technical knowledge, and the ability to work independently while collaborating with cross-functional IT teams. Key Responsibilities Provide on-site support for desktops, laptops, printers, mobile devices, IP phones, and conference room equipment Troubleshoot and resolve hardware, software, and network connectivity issues Perform Active Directory administration tasks Support Windows 11 and Microsoft 365 environments Provide limited support for corporate mobile devices Troubleshoot Cisco VPN and Citrix issues Provide remote support using tools such as LogMeIn Perform device imaging and deployment (USB/PXE) Maintain asset inventory and documentation Support printer and IP telephony systems Coordinate hardware ordering and deployment Manage and update tickets in ServiceNow Assist with IT projects and Smart Hands support Required Education: Associate's Degree or Equivalent Industry Certification (preferred). HS Diploma or GED (minimum required) with relevant experience. Required Qualifications: 1 year hardware support experience 1 year in person, customer facing IT support Strong troubleshooting and communication skills Preferred Experience: Manage incoming requests through the ticketing system among team Experience using ServiceNow to manage assigned tickets Preferred Certifications CompTIA ITF CompTIA A CompTIA Network CompTIA Server CompTIA Cloud CompTIA Mobility Physical Requirements Ability to lift and move equipment up to 40 pounds Performance Expectations Performance is measured through key performance indicators, SLA adherence, customer service quality, and priority matrix compliance. The successful candidate will: Deliver excellent customer service Adhere to all service management principles, processes, and guidelines Interact professionally with customers, peers, managers, and SMEs Take ownership of follow-ups and communicate progress consistently Demonstrate strong communication, technical knowledge, organization, and multitasking skills Provide timely and effective resolution/fulfillment of requests Interview Process: One Round - Onsite Panel Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ServiceNow, Communication skills, hardware support, Troubleshoot Cisco VPN
Medline Industries - Transportation & Operations
Glens Falls, New York
Job Summary Come work at NAMIC, A division of Medline, voted Best medium size company to work for in the Region! We are growing and eagerly looking for motivated individuals to join our team! Medline is the largest med-surg company in the United States that started from a small family business over 50 years ago. Come join a team that encourages growth, diversity, work-life balance and life-long career opportunity. We offer paid training, with no experience necessary! We encourage individuals looking for a career change that are interested in exploring medical manufacturing devices used in critical heart procedures. Our NAMIC Division located in Glens Falls is growing at a rapid pace and we are currently hiring motivated and high-energy individuals looking to make an impact. In Glens Falls, we specialize in manufacturing Cath-Lab and Fluid Management products that we package into custom orders for our customers all over the world. Check out a day in the life at NAMIC in the video below and jump-start your career today! /> Here is some highlights of what we have to offer: On-site cafeteria 401(k) with Company Match after 1 year of employment Company Paid Life Insurance Company Paid Short and Long-Term Disability Paid Time Off (Vacation, Sick, Holidays) Monthly Birthday Celebrations Tuition Reimbursement Program Incredible Employee Discounts on Medical Products Strong community involvement with fundraising and events such as American Heart Association Walk, Adopt a Soldier Drive, food and clothing drives, Breast Cancer Walk, and more! Job Description Our Production Associates are starting at $18.50/hour. Additionally, this position is eligible for shift differential based on hours worked. Additionally, we are offering a $1000 Sign-on Bonus! Responsibilities: Manufacture high quality medical devices with maximum efficiency and minimal scrap and rework Set up work station with necessary equipment and supplies as per job assignment Follow proper procedures involving a broad range of components which requires one or more of the following: bonding, assembling, packaging, sealing or operating equipment per specifications Assemble and package devices following the operating procedures and blueprints Transport, issue and stage raw materials and components for each work order as required Set up and adjust equipment as trained to do within the scope of the position; defer complex setup and troubleshooting to Machine Operators, Machine Shop, and Maintenance Technician personnel as directed by supervisor Complete all documentation as required for each work order Complete computer transactions as required for each work order Maintain a clean, safe, and organized work area Maintain a positive attitude and consistently demonstrate respectful behavior towards all co-workers and supervisory staff Adhere strictly to all Medline safety procedures and policies at all times Operate equipment and handle materials in a safe and proper manner as specified by policies and procedural standards Immediately communicate concerns related to manufacturing processes to supervision, particularly those that affect safety or product quality Manages in order to ensure compliance with all relevant regulatory/legal requirements Build quality into all aspects of their work by maintaining compliance to all quality requirements May perform other duties as assigned Requirements: To perform this job successfully, an individual must be able to actively communicate with Production Lead and/or Production Supervisor. Individual needs to be proactive and able to work in a fast-paced environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. REASONING ABILITY: Ability to define and analyze problems, collect data, establish facts and draw valid conclusions is required Must be able to work alone with minimal supervision or direction Ability to seek guidance with superior when necessary OTHER SKILLS and ABILITIES: Manufacturing production line experience is preferred Must possess aptitude to learn blueprint reading and the operation of computer terminals with appropriate training Proficient in the following computer software applications: Basic computer navigation and operation skills Exceptional interpersonal skills Strong organizational skills Strong communication skills (written and verbal) Ability to read, write and compute basic math Ability to effectively communicate both internally and externally Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work safely and follow all OSHA regulations and company safety policies and procedures For all on-the-job injuries or accidents, must notify manager/supervisor immediately Ability to frequently lift and/or move up to 25lbs Ability to occasionally lift and/or move up to 35lbs Ability to regularly stand, sit and walk to perform production tasks Required to perform repetitive movement while demonstrating proficient hand and eye coordination, hand dexterity and good vision Continual attention to the accuracy of documentation WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the office work environment is usually quiet Noise level in the production work environment is loud Working environment is dynamic and as a result can be stressful for some people Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $16.00 - $23.25 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/14/2026
Full time
Job Summary Come work at NAMIC, A division of Medline, voted Best medium size company to work for in the Region! We are growing and eagerly looking for motivated individuals to join our team! Medline is the largest med-surg company in the United States that started from a small family business over 50 years ago. Come join a team that encourages growth, diversity, work-life balance and life-long career opportunity. We offer paid training, with no experience necessary! We encourage individuals looking for a career change that are interested in exploring medical manufacturing devices used in critical heart procedures. Our NAMIC Division located in Glens Falls is growing at a rapid pace and we are currently hiring motivated and high-energy individuals looking to make an impact. In Glens Falls, we specialize in manufacturing Cath-Lab and Fluid Management products that we package into custom orders for our customers all over the world. Check out a day in the life at NAMIC in the video below and jump-start your career today! /> Here is some highlights of what we have to offer: On-site cafeteria 401(k) with Company Match after 1 year of employment Company Paid Life Insurance Company Paid Short and Long-Term Disability Paid Time Off (Vacation, Sick, Holidays) Monthly Birthday Celebrations Tuition Reimbursement Program Incredible Employee Discounts on Medical Products Strong community involvement with fundraising and events such as American Heart Association Walk, Adopt a Soldier Drive, food and clothing drives, Breast Cancer Walk, and more! Job Description Our Production Associates are starting at $18.50/hour. Additionally, this position is eligible for shift differential based on hours worked. Additionally, we are offering a $1000 Sign-on Bonus! Responsibilities: Manufacture high quality medical devices with maximum efficiency and minimal scrap and rework Set up work station with necessary equipment and supplies as per job assignment Follow proper procedures involving a broad range of components which requires one or more of the following: bonding, assembling, packaging, sealing or operating equipment per specifications Assemble and package devices following the operating procedures and blueprints Transport, issue and stage raw materials and components for each work order as required Set up and adjust equipment as trained to do within the scope of the position; defer complex setup and troubleshooting to Machine Operators, Machine Shop, and Maintenance Technician personnel as directed by supervisor Complete all documentation as required for each work order Complete computer transactions as required for each work order Maintain a clean, safe, and organized work area Maintain a positive attitude and consistently demonstrate respectful behavior towards all co-workers and supervisory staff Adhere strictly to all Medline safety procedures and policies at all times Operate equipment and handle materials in a safe and proper manner as specified by policies and procedural standards Immediately communicate concerns related to manufacturing processes to supervision, particularly those that affect safety or product quality Manages in order to ensure compliance with all relevant regulatory/legal requirements Build quality into all aspects of their work by maintaining compliance to all quality requirements May perform other duties as assigned Requirements: To perform this job successfully, an individual must be able to actively communicate with Production Lead and/or Production Supervisor. Individual needs to be proactive and able to work in a fast-paced environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. REASONING ABILITY: Ability to define and analyze problems, collect data, establish facts and draw valid conclusions is required Must be able to work alone with minimal supervision or direction Ability to seek guidance with superior when necessary OTHER SKILLS and ABILITIES: Manufacturing production line experience is preferred Must possess aptitude to learn blueprint reading and the operation of computer terminals with appropriate training Proficient in the following computer software applications: Basic computer navigation and operation skills Exceptional interpersonal skills Strong organizational skills Strong communication skills (written and verbal) Ability to read, write and compute basic math Ability to effectively communicate both internally and externally Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work safely and follow all OSHA regulations and company safety policies and procedures For all on-the-job injuries or accidents, must notify manager/supervisor immediately Ability to frequently lift and/or move up to 25lbs Ability to occasionally lift and/or move up to 35lbs Ability to regularly stand, sit and walk to perform production tasks Required to perform repetitive movement while demonstrating proficient hand and eye coordination, hand dexterity and good vision Continual attention to the accuracy of documentation WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the office work environment is usually quiet Noise level in the production work environment is loud Working environment is dynamic and as a result can be stressful for some people Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $16.00 - $23.25 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Locator SAN ANTONIO, TX Field POSITION SUMMARY The Locator / Guidance Technician is responsible for tracking and guiding horizontal directional drilling and related bore operations to support underground utility installations. This role monitors drill head location, depth, pitch, and alignment; communicates real-time corrections to the Drill/Bore Operator; helps protect existing utilities and surrounding infrastructure; and ensures the bore path follows project requirements. YOUR ROLE Performs potholing and verifies utility exposures before and during bore operations as directed. Reads and interprets bore profiles, utility maps, blueprints, and alignment plans to understand bore path requirements. Operates locating and tracking equipment to monitor drill head position, depth, pitch, and direction during bore operations. Communicates continuous and accurate steering guidance to the Drill/Bore Operator to maintain line and grade. Verifies bore path clearances from existing utilities, structures, pavement sections, drainage features, and other conflicts. Confirms entry and exit points are established according to plan and field conditions. Assists with setup, calibration, function checks, and troubleshooting of locating equipment prior to drilling. Recognizes signal interference, loss of signal, inaccurate reads, or unexpected bore movement and immediately communicates corrective action. Monitors bore progress against project tolerances and reports deviations to the Foreman. Supports safe execution of pilot bores, reaming, back reaming, and pullback operations by maintaining awareness of bore path conditions. Documents depth checks, utility conflicts, bore progress, and field adjustments as required by project or company procedures. Maintains situational awareness of traffic, equipment movement, open excavations, overhead hazards, and changing site conditions while tracking bores. Assists with drilling fluid observation, surface movement monitoring, and identification of potential frac-out or loss-return conditions. Coordinates with the crew to maintain safe work zones, proper communication, and efficient production throughout the bore. Performs routine care, charging, storage, and inspection of locating devices, receivers, transmitters, cables, and accessories. Supports the Foreman in identifying constructability concerns and recommending alignment or execution adjustments based on field conditions. Executes advanced locating functions independently on longer bores, deeper bores, congested corridors, and more complex alignments. Performs other duties as assigned. WHAT YOU BRING 2+ years of construction experience preferred; experience in underground utilities, trenchless work, or traffic signals preferred. Experience assisting with or performing HDD locating, bore tracking, or underground utility work preferred. Ability to read and understand bore profiles, utility maps, blueprints, and project layout information. Ability to learn and operate electronic locating and guidance systems used in directional drilling operations. Strong attention to detail and accuracy in monitoring depth, pitch, alignment, and clearance. Ability to communicate clearly and continuously with operators, foremen, and crew members during active bore operations. Ability to identify hazards, conflicts, and changing field conditions in real time. Strong problem-solving ability when conditions differ from plans or signal/tracking issues occur. Valid Texas Driver's License required. PHYSICAL REQUIREMENTS The Locator / Guidance Technician frequently stands, walks, bends, kneels, climbs, and works on uneven terrain for extended periods. This role requires the ability to carry locating equipment, read plans and digital screens, maintain visual awareness of active operations, and lift up to 50-75 pounds as needed. Work is performed on active job sites with exposure to extreme temperatures, traffic, noise, mud, excavations, and underground utility hazards. Strict adherence to safety standards is required. TRAVEL REQUIREMENTS May require travel within Texas. Overnight or out-of-town stays may be needed based on project location. BENEFITS Competitive medical, dental, and vision coverage Voluntary benefits including life, accident, critical illness, and pet insurance 401(k) retirement plan Quarterly bonus Paid Time Off (PTO), and paid holidays Employee Assistance Program (EAP) and wellness resources Tuition reimbursement and continuing education support Scholarship program for dependents of eligible employees Company events, community engagement opportunities, and quarterly State of the Company meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. E-Z Bel Construction, LLC participates in E-Verify, a federal system that allows enrolled employers to confirm the employment eligibility of newly hired employees. PIebcb5-
04/10/2026
Full time
Locator SAN ANTONIO, TX Field POSITION SUMMARY The Locator / Guidance Technician is responsible for tracking and guiding horizontal directional drilling and related bore operations to support underground utility installations. This role monitors drill head location, depth, pitch, and alignment; communicates real-time corrections to the Drill/Bore Operator; helps protect existing utilities and surrounding infrastructure; and ensures the bore path follows project requirements. YOUR ROLE Performs potholing and verifies utility exposures before and during bore operations as directed. Reads and interprets bore profiles, utility maps, blueprints, and alignment plans to understand bore path requirements. Operates locating and tracking equipment to monitor drill head position, depth, pitch, and direction during bore operations. Communicates continuous and accurate steering guidance to the Drill/Bore Operator to maintain line and grade. Verifies bore path clearances from existing utilities, structures, pavement sections, drainage features, and other conflicts. Confirms entry and exit points are established according to plan and field conditions. Assists with setup, calibration, function checks, and troubleshooting of locating equipment prior to drilling. Recognizes signal interference, loss of signal, inaccurate reads, or unexpected bore movement and immediately communicates corrective action. Monitors bore progress against project tolerances and reports deviations to the Foreman. Supports safe execution of pilot bores, reaming, back reaming, and pullback operations by maintaining awareness of bore path conditions. Documents depth checks, utility conflicts, bore progress, and field adjustments as required by project or company procedures. Maintains situational awareness of traffic, equipment movement, open excavations, overhead hazards, and changing site conditions while tracking bores. Assists with drilling fluid observation, surface movement monitoring, and identification of potential frac-out or loss-return conditions. Coordinates with the crew to maintain safe work zones, proper communication, and efficient production throughout the bore. Performs routine care, charging, storage, and inspection of locating devices, receivers, transmitters, cables, and accessories. Supports the Foreman in identifying constructability concerns and recommending alignment or execution adjustments based on field conditions. Executes advanced locating functions independently on longer bores, deeper bores, congested corridors, and more complex alignments. Performs other duties as assigned. WHAT YOU BRING 2+ years of construction experience preferred; experience in underground utilities, trenchless work, or traffic signals preferred. Experience assisting with or performing HDD locating, bore tracking, or underground utility work preferred. Ability to read and understand bore profiles, utility maps, blueprints, and project layout information. Ability to learn and operate electronic locating and guidance systems used in directional drilling operations. Strong attention to detail and accuracy in monitoring depth, pitch, alignment, and clearance. Ability to communicate clearly and continuously with operators, foremen, and crew members during active bore operations. Ability to identify hazards, conflicts, and changing field conditions in real time. Strong problem-solving ability when conditions differ from plans or signal/tracking issues occur. Valid Texas Driver's License required. PHYSICAL REQUIREMENTS The Locator / Guidance Technician frequently stands, walks, bends, kneels, climbs, and works on uneven terrain for extended periods. This role requires the ability to carry locating equipment, read plans and digital screens, maintain visual awareness of active operations, and lift up to 50-75 pounds as needed. Work is performed on active job sites with exposure to extreme temperatures, traffic, noise, mud, excavations, and underground utility hazards. Strict adherence to safety standards is required. TRAVEL REQUIREMENTS May require travel within Texas. Overnight or out-of-town stays may be needed based on project location. BENEFITS Competitive medical, dental, and vision coverage Voluntary benefits including life, accident, critical illness, and pet insurance 401(k) retirement plan Quarterly bonus Paid Time Off (PTO), and paid holidays Employee Assistance Program (EAP) and wellness resources Tuition reimbursement and continuing education support Scholarship program for dependents of eligible employees Company events, community engagement opportunities, and quarterly State of the Company meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. E-Z Bel Construction, LLC participates in E-Verify, a federal system that allows enrolled employers to confirm the employment eligibility of newly hired employees. PIebcb5-
North Orange County Community College District
Anaheim, California
Classification Title: IT Technician II Salary Range: $6,617 - $7,985 Per Month Salary Schedule Information: Click Here for Current Classified Salary Schedule Job Title: IT Technician II Position Number: ISC996 Location: District Services Department: District Information Services Percentage of Employment : 100% Months of Employment : 12 Months Per Year Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.) About Us ABOUT US: Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education. What We Offer WHAT WE OFFER: 100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually) Fringe allowance to be used at employee's discretion (up to $2,646.10 annually) Voluntary (Medical/Dependent Day Care) Flexible Spending Account $50,000 life insurance benefit Deferred Compensation Program (403(b)/457 plans) Retirement Pension Plan ( CalSTRS / CalPERS ) Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually) 20 paid holidays + Paid vacation Cumulative sick leave Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position) Summer schedule (exceptions apply) Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years District paid employee post-retirement medical (for those who qualify) Employee Assistance Program Environment that fosters diversity and inclusion Progressive and innovative culture Opportunity to participate in various Faculty & Staff Associations Primary Purpose: PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. Essential Functions: ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description: JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Working Relationships: WORKING RELATIONSHIPS The IT Technician II maintains frequent contact with various District departments and personnel, vendors and outside contractors. Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current computer hardware, software and related peripherals Knowledge of various computer software applications Knowledge of video conference equipment Knowledge of the District telephone system, maintenance and repair Knowledge of web page creation, publication and maintenance Knowledge of principles and practices of electronics as related to computer hardware and peripherals Knowledge of electronic theory and circuit analysis skills Knowledge of the principles, practices and techniques of training and providing technical instructions Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary Ability to analyze situations accurately and adopt a certain course of action Ability to plan, organize and prioritize work Ability to lift up to 80 pounds Ability to meet schedules and time lines Ability to communicate effectively, both orally and in writing Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others Special Requirements: SPECIAL REQUIREMENTS Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications: MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and macOS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN/WAN, basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software . click apply for full job details
01/16/2026
Full time
Classification Title: IT Technician II Salary Range: $6,617 - $7,985 Per Month Salary Schedule Information: Click Here for Current Classified Salary Schedule Job Title: IT Technician II Position Number: ISC996 Location: District Services Department: District Information Services Percentage of Employment : 100% Months of Employment : 12 Months Per Year Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.) About Us ABOUT US: Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education. What We Offer WHAT WE OFFER: 100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually) Fringe allowance to be used at employee's discretion (up to $2,646.10 annually) Voluntary (Medical/Dependent Day Care) Flexible Spending Account $50,000 life insurance benefit Deferred Compensation Program (403(b)/457 plans) Retirement Pension Plan ( CalSTRS / CalPERS ) Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually) 20 paid holidays + Paid vacation Cumulative sick leave Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position) Summer schedule (exceptions apply) Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years District paid employee post-retirement medical (for those who qualify) Employee Assistance Program Environment that fosters diversity and inclusion Progressive and innovative culture Opportunity to participate in various Faculty & Staff Associations Primary Purpose: PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. Essential Functions: ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description: JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Working Relationships: WORKING RELATIONSHIPS The IT Technician II maintains frequent contact with various District departments and personnel, vendors and outside contractors. Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current computer hardware, software and related peripherals Knowledge of various computer software applications Knowledge of video conference equipment Knowledge of the District telephone system, maintenance and repair Knowledge of web page creation, publication and maintenance Knowledge of principles and practices of electronics as related to computer hardware and peripherals Knowledge of electronic theory and circuit analysis skills Knowledge of the principles, practices and techniques of training and providing technical instructions Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary Ability to analyze situations accurately and adopt a certain course of action Ability to plan, organize and prioritize work Ability to lift up to 80 pounds Ability to meet schedules and time lines Ability to communicate effectively, both orally and in writing Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others Special Requirements: SPECIAL REQUIREMENTS Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications: MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and macOS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN/WAN, basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software . click apply for full job details
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
01/14/2026
Full time
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details