BHE GT&SJOB DESCRIPTIONBHE GT&S has an exciting opportunity as an Instrument & Control Technician/Sr. Instrument & Control Technician supporting our North Summit Station in Hopwood, PA.RESPONSIBILITIESThis role installs maintains and troubleshoots instrumentation control circuits and equipment related to natural gas processes such as the compression, dehydration, measurement, transmission and storage of natural gas. Installation includes mounting wiring connecting testing configuring and programming instruments and devices. Maintenance includes routine calibration and functional testing of process instruments and devices documentation of calibration data collected during inspections utilizing the instrument inspection monitoring system verification of data communication systems that provide real time process and alarm information to the facility control center. Troubleshooting includes the utilization of equipment such as a laptop computer multi-meter instrument/device communicator device software documenting process calibrator etc. Develops and maintains interactive work relationships to accurately and effectively complete job responsibilities. Directs advises instructs inspects supports and/or assists contractors and employees in the design construction operation and maintenance of assets. Ensures regulatory and compliance standards are met.QUALIFICATIONS Two-year degree with a minimum of one year direct hands-on experience in instrumentation, PLCs and Computer Systems OR a minimum of four years direct hands-on experience in instrumentation, PLCs, and Computer Systems without a two-year degree. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of one year direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of four years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Required : Must acquire ISA Certified Control Systems Technician (CCST) Level 1 certification within one year of ISA eligibility, not to exceed 15 months. Sr. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of three years direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of seven years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Ability to lead project teams, assume project supervisor role and develop action plans. Knowledge of Natural Gas and Electric Driven Gas Compressors. Knowledge of Gas and Fire Detection Systems Knowledge of Emergency Shut Down (ESD) Systems. Both levels : Ability to interpret control system software for the purpose of diagnostic troubleshooting. Ability to pass electrical, electronic, and digital equipment troubleshooting tests. Ability to troubleshoot electrical, electronic, and pneumatic equipment. Ability to interpret installation specifications, wiring schematics, instrument drawings and component diagrams. Ability to define specifications and requisition instrumentation and control equipment. Ability to define problems, collect data and draw conclusions. Ability to work independently and as a team member. Ability to communicate effectively and develop rapport. Ability to operate diagnostic equipment (multimeter, calibrator, oscilloscope, etc.) Ability to operate personal computer. Knowledge of reciprocating and turbine engines, gas dehydration, measurement, environmental motoring, compression and supporting systems Knowledge of electric driven compressors may be required. Knowledge of electrical and electronic theory and principles Knowledge of Measurement devices (Press, Flow, Temperature, Moisture, Vibration, Speed, Density, Level) and ability to calibrate the same. Knowledge of Programmable Logic Controllers (PLC) and Distributed Control Systems (DCS) Knowledge of Variable Frequency Drives (VFD) Knowledge of Human Machine Interface (HMI) Knowledge of Ethernet Communications Equipment Knowledge of Valves and Positioners Knowledge of National Electric Code and National Bureau of Standards Transmitter calibration and tolerance standards Knowledge of applicable regulatory requirements Preferences : It is strongly preferred that the candidates have the additional knowledge, skills, and abilities to effectively perform the job: Knowledge of electronic, radio, digital, and remote-control theory. Knowledge of applicable regulations and standards (FCC, FAA, AGA, API, NEC.) Ability to carry equipment and parts (50 - 100 pounds) from vehicle to work site, possibly over rough terrain. Ability to interpret installation manuals, technical instructions, wiring, diagrams, and blueprints. Ability to prepare technical reports and repair and maintenance records. Ability to install, test, maintains and repairs equipment (electronic gas measurement telemetering microwave radio satellite equipment chromatographs etc.) to facilitate effective telecommunication gas measurement and remote-control operations. Ability to directs and participates in installation of telecommunications equipment. Ability to interpret and implement gas measurement and SCADA device installation specifications. Ability to performs design programming installation and operation of electronic gas measurement and control systems. Inspects and tests facilities and equipment to identify malfunctions. Troubleshoots problems replaces equipment/components and repairs calibrates and maintains equipment. Ensures installations and equipment comply with regulations. Ability to supervise MC&C projects. Ability to maintains interactive work relationship with Gas Measurement personnel Specialists and Engineers to accurately and effectively complete job responsibilities Relocation assistance for this position is available dependent upon meeting eligibility requirements. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate degree.) Preferred Degree Electronics & Communications Engineering Preferred Licenses, Certifications, Qualifications or Standards: ISA Certification (Required: within one year of ISA eligibility, not to exceed 15 months) CHAMPION : Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customersEmployees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.ABOUT THE TEAMBHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.JOB INFOJob Identification Job Category Pipeline OperationsPosting Date 2026-03-18Apply Before 2026-04-07T03:59 00Job Schedule Full timeLocations 252 Jumonville Rd, Hopwood, PA, 15445, USTravel Requirements Up to 25%Relocation Assistance Available for this position dependent upon eligibility requirementsBusiness Eastern Gas Transmission and Storage, Inc.Compensation details: 32.26-46.39PId9a7d293cbcd-4115
04/17/2026
BHE GT&SJOB DESCRIPTIONBHE GT&S has an exciting opportunity as an Instrument & Control Technician/Sr. Instrument & Control Technician supporting our North Summit Station in Hopwood, PA.RESPONSIBILITIESThis role installs maintains and troubleshoots instrumentation control circuits and equipment related to natural gas processes such as the compression, dehydration, measurement, transmission and storage of natural gas. Installation includes mounting wiring connecting testing configuring and programming instruments and devices. Maintenance includes routine calibration and functional testing of process instruments and devices documentation of calibration data collected during inspections utilizing the instrument inspection monitoring system verification of data communication systems that provide real time process and alarm information to the facility control center. Troubleshooting includes the utilization of equipment such as a laptop computer multi-meter instrument/device communicator device software documenting process calibrator etc. Develops and maintains interactive work relationships to accurately and effectively complete job responsibilities. Directs advises instructs inspects supports and/or assists contractors and employees in the design construction operation and maintenance of assets. Ensures regulatory and compliance standards are met.QUALIFICATIONS Two-year degree with a minimum of one year direct hands-on experience in instrumentation, PLCs and Computer Systems OR a minimum of four years direct hands-on experience in instrumentation, PLCs, and Computer Systems without a two-year degree. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of one year direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of four years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Required : Must acquire ISA Certified Control Systems Technician (CCST) Level 1 certification within one year of ISA eligibility, not to exceed 15 months. Sr. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of three years direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of seven years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Ability to lead project teams, assume project supervisor role and develop action plans. Knowledge of Natural Gas and Electric Driven Gas Compressors. Knowledge of Gas and Fire Detection Systems Knowledge of Emergency Shut Down (ESD) Systems. Both levels : Ability to interpret control system software for the purpose of diagnostic troubleshooting. Ability to pass electrical, electronic, and digital equipment troubleshooting tests. Ability to troubleshoot electrical, electronic, and pneumatic equipment. Ability to interpret installation specifications, wiring schematics, instrument drawings and component diagrams. Ability to define specifications and requisition instrumentation and control equipment. Ability to define problems, collect data and draw conclusions. Ability to work independently and as a team member. Ability to communicate effectively and develop rapport. Ability to operate diagnostic equipment (multimeter, calibrator, oscilloscope, etc.) Ability to operate personal computer. Knowledge of reciprocating and turbine engines, gas dehydration, measurement, environmental motoring, compression and supporting systems Knowledge of electric driven compressors may be required. Knowledge of electrical and electronic theory and principles Knowledge of Measurement devices (Press, Flow, Temperature, Moisture, Vibration, Speed, Density, Level) and ability to calibrate the same. Knowledge of Programmable Logic Controllers (PLC) and Distributed Control Systems (DCS) Knowledge of Variable Frequency Drives (VFD) Knowledge of Human Machine Interface (HMI) Knowledge of Ethernet Communications Equipment Knowledge of Valves and Positioners Knowledge of National Electric Code and National Bureau of Standards Transmitter calibration and tolerance standards Knowledge of applicable regulatory requirements Preferences : It is strongly preferred that the candidates have the additional knowledge, skills, and abilities to effectively perform the job: Knowledge of electronic, radio, digital, and remote-control theory. Knowledge of applicable regulations and standards (FCC, FAA, AGA, API, NEC.) Ability to carry equipment and parts (50 - 100 pounds) from vehicle to work site, possibly over rough terrain. Ability to interpret installation manuals, technical instructions, wiring, diagrams, and blueprints. Ability to prepare technical reports and repair and maintenance records. Ability to install, test, maintains and repairs equipment (electronic gas measurement telemetering microwave radio satellite equipment chromatographs etc.) to facilitate effective telecommunication gas measurement and remote-control operations. Ability to directs and participates in installation of telecommunications equipment. Ability to interpret and implement gas measurement and SCADA device installation specifications. Ability to performs design programming installation and operation of electronic gas measurement and control systems. Inspects and tests facilities and equipment to identify malfunctions. Troubleshoots problems replaces equipment/components and repairs calibrates and maintains equipment. Ensures installations and equipment comply with regulations. Ability to supervise MC&C projects. Ability to maintains interactive work relationship with Gas Measurement personnel Specialists and Engineers to accurately and effectively complete job responsibilities Relocation assistance for this position is available dependent upon meeting eligibility requirements. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate degree.) Preferred Degree Electronics & Communications Engineering Preferred Licenses, Certifications, Qualifications or Standards: ISA Certification (Required: within one year of ISA eligibility, not to exceed 15 months) CHAMPION : Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customersEmployees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.ABOUT THE TEAMBHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.JOB INFOJob Identification Job Category Pipeline OperationsPosting Date 2026-03-18Apply Before 2026-04-07T03:59 00Job Schedule Full timeLocations 252 Jumonville Rd, Hopwood, PA, 15445, USTravel Requirements Up to 25%Relocation Assistance Available for this position dependent upon eligibility requirementsBusiness Eastern Gas Transmission and Storage, Inc.Compensation details: 32.26-46.39PId9a7d293cbcd-4115
BHE GT&SJOB DESCRIPTIONBHE GT&S is currently hiring for the position of Instrument & Control Technician or Sr. Instrument & Control Technician at one of the following locations: Lightburn Extraction Plant - Jane Lew, WV Hastings Extraction Plant - Pine Grove, WV Placement will be commensurate with the candidate's knowledge, skills, and abilities. This is a great opportunity to join a dedicated team and contribute to the safe and efficient operation of our facilities.RESPONSIBILITIESThis role installs maintains and troubleshoots instrumentation control circuits and equipment related to natural gas processes such as the compression dehydration measurement transmission and storage of natural gas. Installation includes mounting wiring connecting testing configuring and programming instruments and devices. Maintenance includes routine calibration and functional testing of process instruments and devices documentation of calibration data collected during inspections utilizing the instrument inspection monitoring system verification of data communication systems that provide real time process and alarm information to the facility control center. Troubleshooting includes the utilization of equipment such as a laptop computer multi-meter instrument/device communicator device software documenting process calibrator etc. Develops and maintains interactive work relationships to accurately and effectively complete job responsibilities. Directs advises instructs inspects supports and/or assists contractors and employees in the design construction operation and maintenance of assets. Ensure regulatory and compliance standards are met.QUALIFICATIONS Two-year degree with a minimum of one year direct hands-on experience in instrumentation, PLCs and Computer Systems OR a minimum of four years direct hands-on experience in instrumentation, PLCs, and Computer Systems without a two-year degree. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of two years direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of four years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Required : Must acquire ISA Certified Control Systems Technician (CCST) Level 1 certification within one year of ISA eligibility, not to exceed 15 months. Sr. Instrument & Control Technician : With degree, a minimum of three years direct hands-on experience with instrumentation, PLC's and Computer systems. Without degree, minimum of seven years direct hands-on experience with instrumentation, PLC's and Computer systems. Ability to lead project teams, assume project supervisor role and develop action plans. Knowledge of Natural Gas and Electric Driven Gas Compressors. Knowledge of Gas and Fire Detection Systems Knowledge of Emergency Shut Down (ESD) Systems. Both levels : Ability to interpret control system software for the purpose of diagnostic troubleshooting. Ability to pass electrical, electronic, and digital equipment troubleshooting tests. Ability to troubleshoot electrical, electronic, and pneumatic equipment. Ability to interpret installation specifications, wiring schematics, instrument drawings and component diagrams. Ability to define specifications and requisition instrumentation and control equipment. Ability to define problems, collect data and draw conclusions. Ability to work independently and as a team member. Ability to communicate effectively and develop rapport. Ability to operate diagnostic equipment (multimeter, calibrator, oscilloscope, etc.) Ability to operate personal computer. Knowledge of reciprocating and turbine engines, gas dehydration, measurement, environmental motoring, compression and supporting systems Knowledge of electric driven compressors may be required. Knowledge of electrical and electronic theory and principles Knowledge of Measurement devices (Press, Flow, Temperature, Moisture, Vibration, Speed, Density, Level) and ability to calibrate the same. Knowledge of Programmable Logic Controllers (PLC) and Distributed Control Systems (DCS) Knowledge of Variable Frequency Drives (VFD) Knowledge of Human Machine Interface (HMI) Knowledge of Ethernet Communications Equipment Knowledge of Valves and Positioners Knowledge of National Electric Code and National Bureau of Standards Transmitter calibration and tolerance standards Knowledge of applicable regulatory requirements Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate degree.) Preferred Degree Electronics & Communications Engineering Preferred Licenses, Certifications, Qualifications or Standards: ISA Certification ( Required: within one year of ISA eligibility, not to exceed 15 months) CHAMPION : Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customersEmployees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.ABOUT THE TEAMBHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.JOB INFOJob Identification Job Category Pipeline OperationsPosting Date 2026-04-15Apply Before 2026-05-01T03:59 00Job Schedule Full timeLocations 6480 Old Mill Rd, Jane Lew, WV, 26378, USTravel Requirements Up to 25%Relocation Assistance Not currently offered for this positionBusiness Eastern Gas Transmission and Storage, Inc.Compensation details: 32.84-44.38PI073f395b24ce-5743
04/16/2026
BHE GT&SJOB DESCRIPTIONBHE GT&S is currently hiring for the position of Instrument & Control Technician or Sr. Instrument & Control Technician at one of the following locations: Lightburn Extraction Plant - Jane Lew, WV Hastings Extraction Plant - Pine Grove, WV Placement will be commensurate with the candidate's knowledge, skills, and abilities. This is a great opportunity to join a dedicated team and contribute to the safe and efficient operation of our facilities.RESPONSIBILITIESThis role installs maintains and troubleshoots instrumentation control circuits and equipment related to natural gas processes such as the compression dehydration measurement transmission and storage of natural gas. Installation includes mounting wiring connecting testing configuring and programming instruments and devices. Maintenance includes routine calibration and functional testing of process instruments and devices documentation of calibration data collected during inspections utilizing the instrument inspection monitoring system verification of data communication systems that provide real time process and alarm information to the facility control center. Troubleshooting includes the utilization of equipment such as a laptop computer multi-meter instrument/device communicator device software documenting process calibrator etc. Develops and maintains interactive work relationships to accurately and effectively complete job responsibilities. Directs advises instructs inspects supports and/or assists contractors and employees in the design construction operation and maintenance of assets. Ensure regulatory and compliance standards are met.QUALIFICATIONS Two-year degree with a minimum of one year direct hands-on experience in instrumentation, PLCs and Computer Systems OR a minimum of four years direct hands-on experience in instrumentation, PLCs, and Computer Systems without a two-year degree. Instrument & Control Technician : Two-year or higher degree in electronics engineering or related field AND a minimum of two years direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR A minimum of four years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems. Required : Must acquire ISA Certified Control Systems Technician (CCST) Level 1 certification within one year of ISA eligibility, not to exceed 15 months. Sr. Instrument & Control Technician : With degree, a minimum of three years direct hands-on experience with instrumentation, PLC's and Computer systems. Without degree, minimum of seven years direct hands-on experience with instrumentation, PLC's and Computer systems. Ability to lead project teams, assume project supervisor role and develop action plans. Knowledge of Natural Gas and Electric Driven Gas Compressors. Knowledge of Gas and Fire Detection Systems Knowledge of Emergency Shut Down (ESD) Systems. Both levels : Ability to interpret control system software for the purpose of diagnostic troubleshooting. Ability to pass electrical, electronic, and digital equipment troubleshooting tests. Ability to troubleshoot electrical, electronic, and pneumatic equipment. Ability to interpret installation specifications, wiring schematics, instrument drawings and component diagrams. Ability to define specifications and requisition instrumentation and control equipment. Ability to define problems, collect data and draw conclusions. Ability to work independently and as a team member. Ability to communicate effectively and develop rapport. Ability to operate diagnostic equipment (multimeter, calibrator, oscilloscope, etc.) Ability to operate personal computer. Knowledge of reciprocating and turbine engines, gas dehydration, measurement, environmental motoring, compression and supporting systems Knowledge of electric driven compressors may be required. Knowledge of electrical and electronic theory and principles Knowledge of Measurement devices (Press, Flow, Temperature, Moisture, Vibration, Speed, Density, Level) and ability to calibrate the same. Knowledge of Programmable Logic Controllers (PLC) and Distributed Control Systems (DCS) Knowledge of Variable Frequency Drives (VFD) Knowledge of Human Machine Interface (HMI) Knowledge of Ethernet Communications Equipment Knowledge of Valves and Positioners Knowledge of National Electric Code and National Bureau of Standards Transmitter calibration and tolerance standards Knowledge of applicable regulatory requirements Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate degree.) Preferred Degree Electronics & Communications Engineering Preferred Licenses, Certifications, Qualifications or Standards: ISA Certification ( Required: within one year of ISA eligibility, not to exceed 15 months) CHAMPION : Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customersEmployees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.ABOUT THE TEAMBHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.JOB INFOJob Identification Job Category Pipeline OperationsPosting Date 2026-04-15Apply Before 2026-05-01T03:59 00Job Schedule Full timeLocations 6480 Old Mill Rd, Jane Lew, WV, 26378, USTravel Requirements Up to 25%Relocation Assistance Not currently offered for this positionBusiness Eastern Gas Transmission and Storage, Inc.Compensation details: 32.84-44.38PI073f395b24ce-5743
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity as a LNG Plant Control System Technician/Senior LNG Plant Control Systems Technician at our Cove Point facility located in Lusby, MD. RESPONSIBILITIES The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician Distributed Control System (DCS) reports directly to the Supervisor-LNG Operations (Plant Controls System) and is a member of multi-disciplined team responsible for the safe, compliant and reliable operation and maintenance of a liquefied natural gas (LNG) import/export and re-gasification terminal Distributed Control System (DCS) including LNG process systems infrastructure, emergency response systems, power/steam generation rotating machinery and auxiliary control support systems. The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician (DCS) is responsible for maintaining, troubleshooting, repairing, and upgrading complex distributed control systems, associated process control/automation platforms and related control components that are typically found in large-scale industrial environments such as LNG terminals, power generation facilities, chemical and petrochemical plants, manufacturing operations, NGL processing facilities, cryogenic natural gas processing plants, and other hydrocarbon facilities. Key responsibilities include the configuration, maintenance, optimization, and upgrade of DCS hardware and software, Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Operator Training Simulator (OTS), alarm management systems, industrial networking infrastructure, system administration, and cybersecurity controls. The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician is a multi-level posted position. The successful candidate will be placed at the appropriate skill level based on their demonstrated competencies, qualifications, and relevant experience. The successful candidate must be willing to work in an industrial environment and will be responsible for the reliability of the facility's Distributed Control Systems (DCS) while ensuring the facility operates in full compliance with site, company, local, state, and federal policies, regulations, and procedures while also supporting continuous improvement, reliability initiatives, and cross-functional coordination. A strong commitment to safety and adherence to established protocols is essential to maintain the safe, reliable, and efficient operation of the terminal. Duties and Responsibilities: Perform all activities with emphasis on a proactive and preventative maintenance approach based on industry's best practices, manufacturer recommendations, and regulatory requirements to include but not limited to: FERC, PHMSA, NFPA, USCG, MDOL, MDE and EPA. Recognizes the safety, environmental and facility reliability consequences of actions taken maintaining the highest levels of safety and environmental compliance. Work closely with and directly support the facility's operations teams, providing DCS system technical expertise to ensure the plant control systems meet operational needs. Respond to control system issues affecting facility operations, assisting with start-ups, shutdowns, and abnormal operating conditions, and implementing improvements that enhance operational reliability and performance. Work on complex control and network systems, including troubleshooting and repairing system issues, performing detailed diagnostics, and replacing or upgrading components as required. Perform control loop logic modifications, testing, tuning, and validation across DCS, Safety Instrumented Systems (SIS), and PLCbased subsystems by analyzing process response, optimizing control parameters, and verifying system performance. Monitors and maintains the DCS and related network hardware and software for security and performance issues, troubleshooting and resolving issues when they occur. Performs periodic backup on all DCS / PLC controllers, network, and computers. Perform routine updates and configuration maintenance on OT cybersecurity compliance platforms, including asset inventory systems, whitelisting applications, intrusion detection tools, passwordvault solutions, and disasterrecovery software. Review and analyze alarm history to identify nuisance and lowvalue alarms, improving operational efficiency and supporting effective alarm management practices. Working with site's Control Engineer, submit drawing and configuration changes made on the DCS per the site's modification and Management of Change (MOC) process. Support installation, testing, and startup of new equipment. Attend required onsite and offsite training and proactively completes assigned selfstudy and qualification programs to maintain all technical and safety certifications. Obtain a solid understanding of all plant DCS, SIS, PLC control systems associated with LNG Liquefaction, LNG Regasification, Ship Loading and Power Generation processes. Utilize a Computerized Maintenance Management System (CMMS) (Maximo and Oracle) to manage assets, work orders, inventory, and scheduling to increase efficiency, reduce downtime, and streamline maintenance operations with a proactive approach. May assist in the development, implementation, and execution of DCS and OT cybersecurity policies and procedures. May be required to be on-call and/or work rotating shifts, including nights, weekends, and holidays. May perform other duties as assigned. Preferred: Emerson Delta V System Administrator level knowledge and experience for system maintenance, patching and troubleshooting. Experience with GE MK Vie Controls, Woodward Controls, Compressor Anti-surge Controls, Allen Bradly PLCs. Recent experience with LNG, petrochemical NGL, cryogenic natural gas processing, hydrocarbon processing or power generation. Startup/Commissioning experience is a plus. Maximo and Oracle experience is a plus. Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Plant Control System Technician 2+ years of related experience. Applied knowledge of automated control system instruments such as flow meters, pressure gauges, thermocouples, regulators and other industrial components. Competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Emerson DeltaV, ABB Infi-90 and Allen Bradley control systems. Knowledge of environmental regulation compliance systems. Ability to provide guidance and/or training to less experienced Technicians and Operators. Competent in workstation and server software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel Analytical and deductive reasoning skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Ability to recommend changes to DCS, instrumentation drawing and configuration documentation. Sr Plant Control System Technician A minimum of 5+ years direct experience with operations, instrumentation, DCS, PLC's and Computer systems. Applied knowledge of automated control instruments such as flow meters, pressure gauges, thermocouples, regulators, and other industrial components. Full competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Emerson DeltaV, ABB Infi-90 and Allen Bradley control systems. Knowledge of environmental regulations and the associated control and data acquisition systems. Ability to provide guidance and/or training to Technicians and Operators. Competent in personal computer software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel. Strong analytical and deductive reasoning, oral and written communication, technical writing, and mathematical skills. Demonstrated ability to troubleshoot and solve DCS hardware and process control problems. Full ability to conduct site inspections or walk downs, including working at heights. Experience in commissioning medium to large scale industrial control installations Demonstrated ability to maintain documentation related to the DCS and instrumentation. Contribute to a team-centric work environment based on mutual respect and integrity. Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree). Preferred Degree Control Systems Engineering / Automation, Technical Studies . click apply for full job details
04/16/2026
Full time
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity as a LNG Plant Control System Technician/Senior LNG Plant Control Systems Technician at our Cove Point facility located in Lusby, MD. RESPONSIBILITIES The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician Distributed Control System (DCS) reports directly to the Supervisor-LNG Operations (Plant Controls System) and is a member of multi-disciplined team responsible for the safe, compliant and reliable operation and maintenance of a liquefied natural gas (LNG) import/export and re-gasification terminal Distributed Control System (DCS) including LNG process systems infrastructure, emergency response systems, power/steam generation rotating machinery and auxiliary control support systems. The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician (DCS) is responsible for maintaining, troubleshooting, repairing, and upgrading complex distributed control systems, associated process control/automation platforms and related control components that are typically found in large-scale industrial environments such as LNG terminals, power generation facilities, chemical and petrochemical plants, manufacturing operations, NGL processing facilities, cryogenic natural gas processing plants, and other hydrocarbon facilities. Key responsibilities include the configuration, maintenance, optimization, and upgrade of DCS hardware and software, Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Operator Training Simulator (OTS), alarm management systems, industrial networking infrastructure, system administration, and cybersecurity controls. The LNG Plant Control Systems Technician/Senior LNG Plant Control System Technician is a multi-level posted position. The successful candidate will be placed at the appropriate skill level based on their demonstrated competencies, qualifications, and relevant experience. The successful candidate must be willing to work in an industrial environment and will be responsible for the reliability of the facility's Distributed Control Systems (DCS) while ensuring the facility operates in full compliance with site, company, local, state, and federal policies, regulations, and procedures while also supporting continuous improvement, reliability initiatives, and cross-functional coordination. A strong commitment to safety and adherence to established protocols is essential to maintain the safe, reliable, and efficient operation of the terminal. Duties and Responsibilities: Perform all activities with emphasis on a proactive and preventative maintenance approach based on industry's best practices, manufacturer recommendations, and regulatory requirements to include but not limited to: FERC, PHMSA, NFPA, USCG, MDOL, MDE and EPA. Recognizes the safety, environmental and facility reliability consequences of actions taken maintaining the highest levels of safety and environmental compliance. Work closely with and directly support the facility's operations teams, providing DCS system technical expertise to ensure the plant control systems meet operational needs. Respond to control system issues affecting facility operations, assisting with start-ups, shutdowns, and abnormal operating conditions, and implementing improvements that enhance operational reliability and performance. Work on complex control and network systems, including troubleshooting and repairing system issues, performing detailed diagnostics, and replacing or upgrading components as required. Perform control loop logic modifications, testing, tuning, and validation across DCS, Safety Instrumented Systems (SIS), and PLCbased subsystems by analyzing process response, optimizing control parameters, and verifying system performance. Monitors and maintains the DCS and related network hardware and software for security and performance issues, troubleshooting and resolving issues when they occur. Performs periodic backup on all DCS / PLC controllers, network, and computers. Perform routine updates and configuration maintenance on OT cybersecurity compliance platforms, including asset inventory systems, whitelisting applications, intrusion detection tools, passwordvault solutions, and disasterrecovery software. Review and analyze alarm history to identify nuisance and lowvalue alarms, improving operational efficiency and supporting effective alarm management practices. Working with site's Control Engineer, submit drawing and configuration changes made on the DCS per the site's modification and Management of Change (MOC) process. Support installation, testing, and startup of new equipment. Attend required onsite and offsite training and proactively completes assigned selfstudy and qualification programs to maintain all technical and safety certifications. Obtain a solid understanding of all plant DCS, SIS, PLC control systems associated with LNG Liquefaction, LNG Regasification, Ship Loading and Power Generation processes. Utilize a Computerized Maintenance Management System (CMMS) (Maximo and Oracle) to manage assets, work orders, inventory, and scheduling to increase efficiency, reduce downtime, and streamline maintenance operations with a proactive approach. May assist in the development, implementation, and execution of DCS and OT cybersecurity policies and procedures. May be required to be on-call and/or work rotating shifts, including nights, weekends, and holidays. May perform other duties as assigned. Preferred: Emerson Delta V System Administrator level knowledge and experience for system maintenance, patching and troubleshooting. Experience with GE MK Vie Controls, Woodward Controls, Compressor Anti-surge Controls, Allen Bradly PLCs. Recent experience with LNG, petrochemical NGL, cryogenic natural gas processing, hydrocarbon processing or power generation. Startup/Commissioning experience is a plus. Maximo and Oracle experience is a plus. Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Plant Control System Technician 2+ years of related experience. Applied knowledge of automated control system instruments such as flow meters, pressure gauges, thermocouples, regulators and other industrial components. Competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Emerson DeltaV, ABB Infi-90 and Allen Bradley control systems. Knowledge of environmental regulation compliance systems. Ability to provide guidance and/or training to less experienced Technicians and Operators. Competent in workstation and server software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel Analytical and deductive reasoning skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Ability to recommend changes to DCS, instrumentation drawing and configuration documentation. Sr Plant Control System Technician A minimum of 5+ years direct experience with operations, instrumentation, DCS, PLC's and Computer systems. Applied knowledge of automated control instruments such as flow meters, pressure gauges, thermocouples, regulators, and other industrial components. Full competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Emerson DeltaV, ABB Infi-90 and Allen Bradley control systems. Knowledge of environmental regulations and the associated control and data acquisition systems. Ability to provide guidance and/or training to Technicians and Operators. Competent in personal computer software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel. Strong analytical and deductive reasoning, oral and written communication, technical writing, and mathematical skills. Demonstrated ability to troubleshoot and solve DCS hardware and process control problems. Full ability to conduct site inspections or walk downs, including working at heights. Experience in commissioning medium to large scale industrial control installations Demonstrated ability to maintain documentation related to the DCS and instrumentation. Contribute to a team-centric work environment based on mutual respect and integrity. Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree). Preferred Degree Control Systems Engineering / Automation, Technical Studies . click apply for full job details
Data Center Chief Engineer Career Opportunity The Data Center Chief Engineer is responsible for the overall performance, operation, and maintenance of all critical infrastructure systems supporting the data center. This role ensures continuous uptime, optimal energy efficiency, and compliance with safety and industry standards. The Chief Engineer leads the technical team in managing power, cooling, mechanical, and electrical systems while driving innovation and operational excellence. Data Center Chief Engineer Key Responsibilities Operations & Maintenance: Oversee daily operations of critical systems including HVAC, UPS, generators, switchgear, PDUs, and fire suppression systems. Develop and implement preventive and predictive maintenance programs to ensure peak efficiency and high availability. Manage vendor contracts, commissioning, testing, and maintenance schedules for all mechanical and electrical systems. Ensure adherence to standard operating procedures (SOPs), methods of procedure (MOPs), and emergency operating procedures (EOPs). Leadership & Team Management: Work directly with Director of Data Center Operations and Director of Infrastructure in overall design and operations of Data Center Lead and mentor a team of engineers and technicians to maintain 24x7x365 operational excellence. Provide training and development to enhance team technical competencies. Collaborate with IT operations, network, and facility teams to coordinate maintenance without impacting services. Strategic & Technical Oversight: Develop long-term strategies for capacity planning, system upgrades, and energy efficiency improvements. Oversee infrastructure commissioning for new data center builds or expansions. Evaluate new technologies for improving reliability, automation, and sustainability. Risk Management & Compliance: Ensure all operations comply with applicable codes (NEC, ASHRAE, NFPA, OSHA, etc.) and corporate standards. Conduct risk assessments and root cause analyses for incidents or failures. Maintain detailed documentation and reporting for audits, SLAs, and KPIs. Data Center Chief Engineer Required Skills and Qualifications Education & Experience: Bachelor s degree in Electrical, Mechanical, or Facilities Engineering and/or Computer Science related studies (Master s preferred). 10+ years of experience in data center operations or mission-critical environments, with at least 5 years in a leadership role. Technical Expertise: Deep knowledge of high-availability power and cooling systems, electrical distribution, and automation controls. Experience with BMS/DCIM systems, load management, and energy analytics is a plus. Familiarity with Tier standards (Uptime Institute) and ISO/ITIL processes. Soft Skills: Strong leadership, problem-solving, and communication skills. Ability to manage complex projects under pressure with high attention to detail. Excellent cross-team collaboration and vendor management abilities.
04/14/2026
Full time
Data Center Chief Engineer Career Opportunity The Data Center Chief Engineer is responsible for the overall performance, operation, and maintenance of all critical infrastructure systems supporting the data center. This role ensures continuous uptime, optimal energy efficiency, and compliance with safety and industry standards. The Chief Engineer leads the technical team in managing power, cooling, mechanical, and electrical systems while driving innovation and operational excellence. Data Center Chief Engineer Key Responsibilities Operations & Maintenance: Oversee daily operations of critical systems including HVAC, UPS, generators, switchgear, PDUs, and fire suppression systems. Develop and implement preventive and predictive maintenance programs to ensure peak efficiency and high availability. Manage vendor contracts, commissioning, testing, and maintenance schedules for all mechanical and electrical systems. Ensure adherence to standard operating procedures (SOPs), methods of procedure (MOPs), and emergency operating procedures (EOPs). Leadership & Team Management: Work directly with Director of Data Center Operations and Director of Infrastructure in overall design and operations of Data Center Lead and mentor a team of engineers and technicians to maintain 24x7x365 operational excellence. Provide training and development to enhance team technical competencies. Collaborate with IT operations, network, and facility teams to coordinate maintenance without impacting services. Strategic & Technical Oversight: Develop long-term strategies for capacity planning, system upgrades, and energy efficiency improvements. Oversee infrastructure commissioning for new data center builds or expansions. Evaluate new technologies for improving reliability, automation, and sustainability. Risk Management & Compliance: Ensure all operations comply with applicable codes (NEC, ASHRAE, NFPA, OSHA, etc.) and corporate standards. Conduct risk assessments and root cause analyses for incidents or failures. Maintain detailed documentation and reporting for audits, SLAs, and KPIs. Data Center Chief Engineer Required Skills and Qualifications Education & Experience: Bachelor s degree in Electrical, Mechanical, or Facilities Engineering and/or Computer Science related studies (Master s preferred). 10+ years of experience in data center operations or mission-critical environments, with at least 5 years in a leadership role. Technical Expertise: Deep knowledge of high-availability power and cooling systems, electrical distribution, and automation controls. Experience with BMS/DCIM systems, load management, and energy analytics is a plus. Familiarity with Tier standards (Uptime Institute) and ISO/ITIL processes. Soft Skills: Strong leadership, problem-solving, and communication skills. Ability to manage complex projects under pressure with high attention to detail. Excellent cross-team collaboration and vendor management abilities.
Pay Rate: $35.60/hr, W2 Location: Pensacola, FL Duration: 12 Month Contract Work Mode: Onsite Working Hours: 7am - 3:30pm with option for four 10-hour shifts (7am - 5:30pm) Responsibilities: Develop, review, and update user manuals, guides, preventive maintenance (PM) work orders, job plans, and technical documentation within the Maximo CMMS. Review and validate maintenance instructions against OEM manuals and technical specifications to ensure accuracy, compliance, and alignment with current maintenance practices. Validate labor estimates, job steps, and task sequencing to ensure they accurately reflect field execution and operational standards. Revise and standardize documentation to align with OEM procedures, internal standards, and best documentation practices. Produce clear, consistent, and well-structured technical content to improve readability, usability, and effectiveness of maintenance tasks. Collaborate with maintenance technicians, supervisors, reliability engineers, and cross-functional teams to gather technical information, obtain feedback, and validate documentation updates. Support data entry, document control, configuration management, and related activities within Maximo as required. Document technical activities and prepare clear, detailed reports. Ensure accuracy, clarity, and consistency of all technical content while adhering to established documentation standards and best practices. Requirements: Ability to meet physical demands associated with a Maintenance function job profile, including climbing ladders and stairs, bending, twisting, and maneuvering in tight or elevated spaces to safely access equipment. Ability to transition between elevated work areas to inspect, photograph, and document equipment, systems, and maintenance activities in an industrial environment while adhering to all safety requirements and PPE standards. Minimum of 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Familiarity with Maximo or other CMMS platforms preferred. Ability to read and interpret OEM manuals, technical drawings, and schematics. Strong attention to detail with a focus on documentation accuracy, consistency, and formatting. Excellent written communication and technical writing skills. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Willing and able to work early-in, late, and/or overtime including weekends on short notice. Willing and able to work any shift including split shift and across shifts. Preferred Skills: Trade certification or associate degree in Mechanical, Electrical, or Industrial Maintenance. Previous experience standardizing PM programs or contributing to CMMS improvements or upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
04/14/2026
Full time
Pay Rate: $35.60/hr, W2 Location: Pensacola, FL Duration: 12 Month Contract Work Mode: Onsite Working Hours: 7am - 3:30pm with option for four 10-hour shifts (7am - 5:30pm) Responsibilities: Develop, review, and update user manuals, guides, preventive maintenance (PM) work orders, job plans, and technical documentation within the Maximo CMMS. Review and validate maintenance instructions against OEM manuals and technical specifications to ensure accuracy, compliance, and alignment with current maintenance practices. Validate labor estimates, job steps, and task sequencing to ensure they accurately reflect field execution and operational standards. Revise and standardize documentation to align with OEM procedures, internal standards, and best documentation practices. Produce clear, consistent, and well-structured technical content to improve readability, usability, and effectiveness of maintenance tasks. Collaborate with maintenance technicians, supervisors, reliability engineers, and cross-functional teams to gather technical information, obtain feedback, and validate documentation updates. Support data entry, document control, configuration management, and related activities within Maximo as required. Document technical activities and prepare clear, detailed reports. Ensure accuracy, clarity, and consistency of all technical content while adhering to established documentation standards and best practices. Requirements: Ability to meet physical demands associated with a Maintenance function job profile, including climbing ladders and stairs, bending, twisting, and maneuvering in tight or elevated spaces to safely access equipment. Ability to transition between elevated work areas to inspect, photograph, and document equipment, systems, and maintenance activities in an industrial environment while adhering to all safety requirements and PPE standards. Minimum of 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Familiarity with Maximo or other CMMS platforms preferred. Ability to read and interpret OEM manuals, technical drawings, and schematics. Strong attention to detail with a focus on documentation accuracy, consistency, and formatting. Excellent written communication and technical writing skills. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Willing and able to work early-in, late, and/or overtime including weekends on short notice. Willing and able to work any shift including split shift and across shifts. Preferred Skills: Trade certification or associate degree in Mechanical, Electrical, or Industrial Maintenance. Previous experience standardizing PM programs or contributing to CMMS improvements or upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
The Data Center Chief Engineer provides maintenance support and management for the assigned Data Centers. Maintains all mechanical, electrical, and IT systems in the facilities. Provides general project management direction over all data center facility repairs and change/ install/ expansion efforts. Enthusiastic about learning new systems, openness to improving upon existing practices, and have a goal-oriented mindset. The Data Center Chief Engineer reports directly to the Facility Manager. Essential Job Functions Maintain 100% uptime in Colocation data center critical facility. Draft and Maintain Standard Maintenance Requirements (SMRs) and periodicities each datacenter, building, or campus based on local and other code requirements, OEM recommendations, and Industry "Best Practices." Ensures operating parameters and SMR processes, procedures, and frequencies are completed as prescribed. Responsible for efficiency and maintaining reliability of all mechanical systems. Contribute to creating tracking and maintaining operational budget for facility. Estimate time and materials needed to complete repairs and new projects. Assist in the change management process including maintaining associated documentation. Establish maintenance contracts with vendors as necessary for performance of all required maintenance. Directs, oversees, and inspects the work performed by outside contractors. Responsible for working within teams, creating project plans and budgets for internal projects and presentation to management. Draft and Maintain Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) governing preventative maintenance of critical equipment. ICW associated site Facility Manager, Lead Root Cause Analysis (RCAs) efforts for applicable problems and malfunctions involving critical infrastructure. Including determining details/timeline of the incident, all contributing factors, developing and tracking all associated corrective actions and process improvements associated with event. Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety. ICW site Facility Managers, Responsible for managing maintenance work order and asset tracking software, including uploading new work orders and processes as required. Write and maintain operational procedures and standards for all critical infrastructure. Train staff on all critical infrastructure and emergency operating procedures Responsible for building management system control and coordinating efforts with controls contractors. Communicate complex technical information to multiple people with various levels of technical knowledge. Best efforts to be available via phone for off hours emergencies that require technical assistance. Risk analysis and creation of scopes of work related to preventative maintenance and resolution needs on building and facility equipment. Job Hazard Analysis (JHA) planning and tracking to assess all possible risk to the facility. LCD capacity monitoring input to track how much cooling, power, and space is available for future use. Communicate to visitors, vendors, contractors, customers, and management daily as required. Qualifications Education: High school diploma or general education degree (GED), bachelor's degree and/or professional/technical certification in related field strongly preferred. Experience: Comprehensive knowledge of industrial HVAC, Plumbing, Electrical systems, Fire/Life safety systems, and control systems with a heavy emphasis on mechanical. EPA Section 608 Technician Certification - Universal Type is highly desired. 5 years of experience in a Data Center environment. 10 years' experience related to building management. 5 years' experience with building automation systems. Experience in supervising others and managing projects. Skills and Abilities Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. Above average skills with Microsoft Office Outlook, Excel, and Word. Able to read complex building drawings and schematics. Able to evaluate the importance and urgency of projects based on cost, risk, safety, etc. High level interpersonal communication skills. Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
04/14/2026
Full time
The Data Center Chief Engineer provides maintenance support and management for the assigned Data Centers. Maintains all mechanical, electrical, and IT systems in the facilities. Provides general project management direction over all data center facility repairs and change/ install/ expansion efforts. Enthusiastic about learning new systems, openness to improving upon existing practices, and have a goal-oriented mindset. The Data Center Chief Engineer reports directly to the Facility Manager. Essential Job Functions Maintain 100% uptime in Colocation data center critical facility. Draft and Maintain Standard Maintenance Requirements (SMRs) and periodicities each datacenter, building, or campus based on local and other code requirements, OEM recommendations, and Industry "Best Practices." Ensures operating parameters and SMR processes, procedures, and frequencies are completed as prescribed. Responsible for efficiency and maintaining reliability of all mechanical systems. Contribute to creating tracking and maintaining operational budget for facility. Estimate time and materials needed to complete repairs and new projects. Assist in the change management process including maintaining associated documentation. Establish maintenance contracts with vendors as necessary for performance of all required maintenance. Directs, oversees, and inspects the work performed by outside contractors. Responsible for working within teams, creating project plans and budgets for internal projects and presentation to management. Draft and Maintain Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) governing preventative maintenance of critical equipment. ICW associated site Facility Manager, Lead Root Cause Analysis (RCAs) efforts for applicable problems and malfunctions involving critical infrastructure. Including determining details/timeline of the incident, all contributing factors, developing and tracking all associated corrective actions and process improvements associated with event. Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety. ICW site Facility Managers, Responsible for managing maintenance work order and asset tracking software, including uploading new work orders and processes as required. Write and maintain operational procedures and standards for all critical infrastructure. Train staff on all critical infrastructure and emergency operating procedures Responsible for building management system control and coordinating efforts with controls contractors. Communicate complex technical information to multiple people with various levels of technical knowledge. Best efforts to be available via phone for off hours emergencies that require technical assistance. Risk analysis and creation of scopes of work related to preventative maintenance and resolution needs on building and facility equipment. Job Hazard Analysis (JHA) planning and tracking to assess all possible risk to the facility. LCD capacity monitoring input to track how much cooling, power, and space is available for future use. Communicate to visitors, vendors, contractors, customers, and management daily as required. Qualifications Education: High school diploma or general education degree (GED), bachelor's degree and/or professional/technical certification in related field strongly preferred. Experience: Comprehensive knowledge of industrial HVAC, Plumbing, Electrical systems, Fire/Life safety systems, and control systems with a heavy emphasis on mechanical. EPA Section 608 Technician Certification - Universal Type is highly desired. 5 years of experience in a Data Center environment. 10 years' experience related to building management. 5 years' experience with building automation systems. Experience in supervising others and managing projects. Skills and Abilities Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. Above average skills with Microsoft Office Outlook, Excel, and Word. Able to read complex building drawings and schematics. Able to evaluate the importance and urgency of projects based on cost, risk, safety, etc. High level interpersonal communication skills. Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Profile Summary: Data Center Technicians are critical to ensuring the operational success of AI Server systems by providing expert hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Responsible for ensuring up time, reliability, and customer satisfaction through timely and expert-level technical support. collaborate with cross-functional teams to develop recovery protocols, perform root cause analysis, and deliver preventive measures. They also provide training, maintain service records, and ensure customer satisfaction through professional and timely service. Responsibilities: On-Site Support Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime Design and implement standard procedures Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability Expertly diagnose complex system malfunctions to isolate issues to Client, other OEM vendors, or software, and execute appropriate action plans Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures Enforce safety, quality, and documentation guidelines during interventions Perform initial system health checks and environmental audits to ensure compliance with operational standards Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages. Collaboration Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments. Conduct and actively contribute to on-call rotations or extended hours support (when required) Collaborate with engineering teams to validate firmware updates and compatibility before deployment Author comprehensive technical documentation for recurring issues and share with global support teams Training and Knowledge Sharing Provide training and support to team members on tool usage and standard procedures Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time Administrative and Operational Duties Proactively manage assigned spare parts, tools, and test equipment Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards Ensure prompt parts returns Follow proper escalation procedures as required Perform additional duties with precision and accountability by the supervisor Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends Customer Satisfaction Act as Client's frontline representative-communicating clearly, professionally, and confidently Establish and strengthen customer trust through prompt on-site response and technical expertise Ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism Drive engagement with customer onsite teams when necessary, providing guidance, training, or support on approved technical procedures, answering queries, and facilitating effective coordination for parts and equipment delivery or pickup Required Skills Technical Skills: Hands-on expertise with Dell hardware (servers, storage, networking) and data center environments Proficiency in interpreting system logs, diagnostic outputs, and performance data Strong technical aptitude to build, repair, and prepare assemblies across Dell's product line Qualifications: Education: Associate or Bachelor's degree in IT, Computer Engineering, or related field Experience: At least 5 years in technical support, field engineering, or data center support roles; additional experience is a strong advantage. Certifications: Dell Proven Professional Certification (Storage Technology Foundations) Preferred: Additional Dell Proven Professional Certifications Recommended/Desirable Certifications: CompTIA Network+ (N10-009) CompTIA Server+ (SK0-005) ITIL 4 Foundation Cisco CCNA (200-301) VMware VCP-DCV (Data Center Virtualization) Microsoft Azure Administrator (AZ-104) SNIA Storage Certifications Red Hat RHCSA (then RHCE for advanced Linux) Kubernetes CKA (Certified Kubernetes Administrator) Work Schedule: Flexibility to work overtime or alternative schedules when necessary, including on-call responsibilities Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO093
04/14/2026
Full time
Job Profile Summary: Data Center Technicians are critical to ensuring the operational success of AI Server systems by providing expert hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Responsible for ensuring up time, reliability, and customer satisfaction through timely and expert-level technical support. collaborate with cross-functional teams to develop recovery protocols, perform root cause analysis, and deliver preventive measures. They also provide training, maintain service records, and ensure customer satisfaction through professional and timely service. Responsibilities: On-Site Support Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime Design and implement standard procedures Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability Expertly diagnose complex system malfunctions to isolate issues to Client, other OEM vendors, or software, and execute appropriate action plans Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures Enforce safety, quality, and documentation guidelines during interventions Perform initial system health checks and environmental audits to ensure compliance with operational standards Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages. Collaboration Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments. Conduct and actively contribute to on-call rotations or extended hours support (when required) Collaborate with engineering teams to validate firmware updates and compatibility before deployment Author comprehensive technical documentation for recurring issues and share with global support teams Training and Knowledge Sharing Provide training and support to team members on tool usage and standard procedures Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time Administrative and Operational Duties Proactively manage assigned spare parts, tools, and test equipment Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards Ensure prompt parts returns Follow proper escalation procedures as required Perform additional duties with precision and accountability by the supervisor Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends Customer Satisfaction Act as Client's frontline representative-communicating clearly, professionally, and confidently Establish and strengthen customer trust through prompt on-site response and technical expertise Ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism Drive engagement with customer onsite teams when necessary, providing guidance, training, or support on approved technical procedures, answering queries, and facilitating effective coordination for parts and equipment delivery or pickup Required Skills Technical Skills: Hands-on expertise with Dell hardware (servers, storage, networking) and data center environments Proficiency in interpreting system logs, diagnostic outputs, and performance data Strong technical aptitude to build, repair, and prepare assemblies across Dell's product line Qualifications: Education: Associate or Bachelor's degree in IT, Computer Engineering, or related field Experience: At least 5 years in technical support, field engineering, or data center support roles; additional experience is a strong advantage. Certifications: Dell Proven Professional Certification (Storage Technology Foundations) Preferred: Additional Dell Proven Professional Certifications Recommended/Desirable Certifications: CompTIA Network+ (N10-009) CompTIA Server+ (SK0-005) ITIL 4 Foundation Cisco CCNA (200-301) VMware VCP-DCV (Data Center Virtualization) Microsoft Azure Administrator (AZ-104) SNIA Storage Certifications Red Hat RHCSA (then RHCE for advanced Linux) Kubernetes CKA (Certified Kubernetes Administrator) Work Schedule: Flexibility to work overtime or alternative schedules when necessary, including on-call responsibilities Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO093
Salary Range: $71,310 - $106,000 The candidate will support the F/A-18 & EA-18G Integrated Product Team (IPT) Radar Team by performing developmental laboratory, ground, and flight testing of AESA Radar hardware and software. Responsibilities are not limited to the tasks outlined and may expand based on program needs. This role offers opportunities for growth and development, making it ideal for a motivated and adaptable individual ready to contribute to the success of the Radar Team. Essential Job Functions: Technical Operations & Testing: Test, troubleshoot, repair, and, when necessary, work with Level 1 Navy Maintenance to ensure AESA hardware and software are functioning correctly and available for scheduled test events. Participate in lab testing to validate all radar software file versions are accounted for prior to providing to configuration management and Fleet release. Generate radar software files, bulk data files, and theater templates, and formally document version contents and changes. Set up and maintain lab support equipment necessary for stand-alone pod operation and HWIL support for the MC labs. Asset & Test Equipment Management: Maintain a detailed log of all radar laboratory assets and repair actions taken. Maintain a detailed log of radar lab IT and test equipment, ensuring equipment is submitted to vendors for calibration or repair. Maintain configuration control of all radar laboratory assets. Generate and maintain internal radar procedures and processes. Program Coordination & Support: Maintain schedules and product deliveries with vendors for small-scale projects, including radar lab and flight test equipment, and radar IT equipment.Participate in procurement of radar lab test equipment, working with vendors to request quotes and submit and track through the AWL IT procurement process. Coordinate sending and receiving radar team-generated software to external entities to ensure proper configuration. Coordinate tech data transfer across various classified networks. Assist in managing team activity in DevOPS to ensure workflow is effectively tracked and executed. Provide optimal support for the flight test schedule utilizing available radar assets. Stakeholder Interface: Interface with all levels of the F/A-18 IPT, as well as external organizations (e.g., Boeing, NAVAIR), and exercise independent judgment and initiative to complete assigned tasks in accordance with F/A-18 IPT-defined processes. Manage professional development to maintain an understanding of new and developing technologies related to assigned tasks. Required Skills: U.S. Citizenship is required due to the sensitivity of customer-related requirements. Associate degree with 2 plus years of experience in AESA Radar support and/or Aircraft Platforms and Weapons and 7 total years of relevant experience. Will also consider candidates with high school diploma and 13 plus years of experience in in AESA Radar support or Aircraft Platforms and Weapons or an bachelor's degree with 5 plus years of experience in flight test and/or Aircraft Platforms and Weapons. Must have a Secret Clearance with the ability to obtain and maintain a Top Secret security clearance for the duration of employment. Working knowledge of MS Office (Excel/PowerPoint/Word). Effective communication skills. Highly organized with great attention to detail. Ability to work in a dynamic and collaborative environment. Able to multitask, prioritize, and manage time efficiently. Ability to travel. Avionics technician capable of troubleshooting basic electronics circuits and systems. Knowledge of 4790.26 instructions and maintenance procedures. Familiarity with detailed internal functionality of podded systems and all support equipment utilized for maintenance. Desired Skills: Familiarization with F/A-18 (All configurations) aircraft. Knowledge of Airborne Electronic Scan Aperture (AESA) system. Prior military experience with knowledge and understanding of technical manuals. NALCOMIS/OOMA Data Base and METCAL program. Tool control program, ESD procedures, and general shop/work center duties. Familiarization with Agile and the ability to work within small groups or Scrum teams.
04/14/2026
Full time
Salary Range: $71,310 - $106,000 The candidate will support the F/A-18 & EA-18G Integrated Product Team (IPT) Radar Team by performing developmental laboratory, ground, and flight testing of AESA Radar hardware and software. Responsibilities are not limited to the tasks outlined and may expand based on program needs. This role offers opportunities for growth and development, making it ideal for a motivated and adaptable individual ready to contribute to the success of the Radar Team. Essential Job Functions: Technical Operations & Testing: Test, troubleshoot, repair, and, when necessary, work with Level 1 Navy Maintenance to ensure AESA hardware and software are functioning correctly and available for scheduled test events. Participate in lab testing to validate all radar software file versions are accounted for prior to providing to configuration management and Fleet release. Generate radar software files, bulk data files, and theater templates, and formally document version contents and changes. Set up and maintain lab support equipment necessary for stand-alone pod operation and HWIL support for the MC labs. Asset & Test Equipment Management: Maintain a detailed log of all radar laboratory assets and repair actions taken. Maintain a detailed log of radar lab IT and test equipment, ensuring equipment is submitted to vendors for calibration or repair. Maintain configuration control of all radar laboratory assets. Generate and maintain internal radar procedures and processes. Program Coordination & Support: Maintain schedules and product deliveries with vendors for small-scale projects, including radar lab and flight test equipment, and radar IT equipment.Participate in procurement of radar lab test equipment, working with vendors to request quotes and submit and track through the AWL IT procurement process. Coordinate sending and receiving radar team-generated software to external entities to ensure proper configuration. Coordinate tech data transfer across various classified networks. Assist in managing team activity in DevOPS to ensure workflow is effectively tracked and executed. Provide optimal support for the flight test schedule utilizing available radar assets. Stakeholder Interface: Interface with all levels of the F/A-18 IPT, as well as external organizations (e.g., Boeing, NAVAIR), and exercise independent judgment and initiative to complete assigned tasks in accordance with F/A-18 IPT-defined processes. Manage professional development to maintain an understanding of new and developing technologies related to assigned tasks. Required Skills: U.S. Citizenship is required due to the sensitivity of customer-related requirements. Associate degree with 2 plus years of experience in AESA Radar support and/or Aircraft Platforms and Weapons and 7 total years of relevant experience. Will also consider candidates with high school diploma and 13 plus years of experience in in AESA Radar support or Aircraft Platforms and Weapons or an bachelor's degree with 5 plus years of experience in flight test and/or Aircraft Platforms and Weapons. Must have a Secret Clearance with the ability to obtain and maintain a Top Secret security clearance for the duration of employment. Working knowledge of MS Office (Excel/PowerPoint/Word). Effective communication skills. Highly organized with great attention to detail. Ability to work in a dynamic and collaborative environment. Able to multitask, prioritize, and manage time efficiently. Ability to travel. Avionics technician capable of troubleshooting basic electronics circuits and systems. Knowledge of 4790.26 instructions and maintenance procedures. Familiarity with detailed internal functionality of podded systems and all support equipment utilized for maintenance. Desired Skills: Familiarization with F/A-18 (All configurations) aircraft. Knowledge of Airborne Electronic Scan Aperture (AESA) system. Prior military experience with knowledge and understanding of technical manuals. NALCOMIS/OOMA Data Base and METCAL program. Tool control program, ESD procedures, and general shop/work center duties. Familiarization with Agile and the ability to work within small groups or Scrum teams.
The Network Engineer implements robust solutions supporting GSOC's core networks that support the Internet, MPLS core, and networks that support the Electrical Membership Cooperatives in the state of Georgia. The engineer is responsible for troubleshooting network routing solutions to meet business requirements. Job Duties: Engineer III: Implement projects involving the design of new data/voice/optical/security networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency, and security. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide engineering support for networking & security components, including Arista, Cisco, Juniper, Palo Alto firewalls, VPN tunnels, optical equipment and fiber networks. Assist senior engineers providing training to other department engineers on various technologies. Engineer IV: Manage projects involving the design of new networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency and security. Develop proposals and secure approvals for networking projects. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Assist with the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide training to other department engineers on various technologies. Assist with strategic planning of all data, voice and fiber networks. Assist with recommendations for new networking equipment, services and technologies. Engineer V: Leads the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Leads strategic planning of all data, voice, optical, and fiber networks. Leads recommendations for new networking equipment, services and technologies. Provides advanced level of troubleshooting expertise to other network engineers and network operations personnel. Coordinates with GSOC, GTC, OPC, EMCs, and other stakeholders to ensure that network designs meet requirements and are functioning as intended. Regularly identifies opportunities for improvement and ensures that stakeholders are satisfied. Required Qualifications: Education: Bachelor's Degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology. Experience: Engineer III: 5-6 years' experience in a network engineer role within a large regionalized WAN environment. Strong skills in one or more of the following: BGP, iBGP, OSPF and eVPN a plus. Strong skills in design and implementation of routing strategies for regionalized WAN access. Strong skills of Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer IV: 6 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in one or more of the following: BGP, iBGP, OSPF and eVPN. Experience in design and implementation of routing strategies for regionalized WAN access. Experience or good understanding of design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Strong routing & switching skills. Experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer V: 10 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in two or more of the following: BGP, iBGP, OSPF and eVPN. 5 years' experience in design and implementation of routing strategies for regionalized WAN access. Experience with design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Expert routing & switching skills. 5 years' experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Equivalent Experience: Engineer I: Associates degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 3 years of networking experience. Engineer II: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 6 years of networking experience. Engineer III: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 9 years of networking experience. Engineer IV: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 12 years of networking experience with 5 of the years at an engineering technician or supervisor level. Engineer V: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 15 years of networking experience with 5 of the years at an architect level. Licenses, Certifications and/or Registrations: Driver's license. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. Specialized Skills: Computer, MS Office, Word, Access, Power Point, Excel, Visio, effective organizational and verbal/written communication abilities, active listening, critical thinking, and active learning. The ideal candidate will have knowledge of basic routing skills. Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills. Preferred Qualifications: Engineer I: Knowledge of OSPF and BGP. Experience with Cisco IOS, Juniper Junos, and Arista EOS. Experience in design and implementation of routing strategies for regionalized WAN access. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer II: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer III: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Knowledge of Python programming. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer IV: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Engineer V: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
04/14/2026
Full time
The Network Engineer implements robust solutions supporting GSOC's core networks that support the Internet, MPLS core, and networks that support the Electrical Membership Cooperatives in the state of Georgia. The engineer is responsible for troubleshooting network routing solutions to meet business requirements. Job Duties: Engineer III: Implement projects involving the design of new data/voice/optical/security networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency, and security. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide engineering support for networking & security components, including Arista, Cisco, Juniper, Palo Alto firewalls, VPN tunnels, optical equipment and fiber networks. Assist senior engineers providing training to other department engineers on various technologies. Engineer IV: Manage projects involving the design of new networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency and security. Develop proposals and secure approvals for networking projects. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Assist with the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide training to other department engineers on various technologies. Assist with strategic planning of all data, voice and fiber networks. Assist with recommendations for new networking equipment, services and technologies. Engineer V: Leads the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Leads strategic planning of all data, voice, optical, and fiber networks. Leads recommendations for new networking equipment, services and technologies. Provides advanced level of troubleshooting expertise to other network engineers and network operations personnel. Coordinates with GSOC, GTC, OPC, EMCs, and other stakeholders to ensure that network designs meet requirements and are functioning as intended. Regularly identifies opportunities for improvement and ensures that stakeholders are satisfied. Required Qualifications: Education: Bachelor's Degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology. Experience: Engineer III: 5-6 years' experience in a network engineer role within a large regionalized WAN environment. Strong skills in one or more of the following: BGP, iBGP, OSPF and eVPN a plus. Strong skills in design and implementation of routing strategies for regionalized WAN access. Strong skills of Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer IV: 6 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in one or more of the following: BGP, iBGP, OSPF and eVPN. Experience in design and implementation of routing strategies for regionalized WAN access. Experience or good understanding of design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Strong routing & switching skills. Experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer V: 10 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in two or more of the following: BGP, iBGP, OSPF and eVPN. 5 years' experience in design and implementation of routing strategies for regionalized WAN access. Experience with design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Expert routing & switching skills. 5 years' experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Equivalent Experience: Engineer I: Associates degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 3 years of networking experience. Engineer II: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 6 years of networking experience. Engineer III: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 9 years of networking experience. Engineer IV: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 12 years of networking experience with 5 of the years at an engineering technician or supervisor level. Engineer V: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 15 years of networking experience with 5 of the years at an architect level. Licenses, Certifications and/or Registrations: Driver's license. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. Specialized Skills: Computer, MS Office, Word, Access, Power Point, Excel, Visio, effective organizational and verbal/written communication abilities, active listening, critical thinking, and active learning. The ideal candidate will have knowledge of basic routing skills. Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills. Preferred Qualifications: Engineer I: Knowledge of OSPF and BGP. Experience with Cisco IOS, Juniper Junos, and Arista EOS. Experience in design and implementation of routing strategies for regionalized WAN access. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer II: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer III: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Knowledge of Python programming. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer IV: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Engineer V: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Senior Civil/Structural Analyst Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion MultiPurpose Crew Vehicle, and Launch Services programs. Areas of responsibility include, but are not limited to: Provide technical engineering direction for the Civil/Structural Analysis department including design, analysis, implementation, and operational support. Depending on the project type, tasks can vary between conceptual design, revisions to existing designs, and/or modifications to existing structures or Ground Support Equipment (GSE). Through structural analysis and fundamental hand calculations, assure that systems/facilities operate in a safe and appropriate manner, and comply with all applicable NASA, federal, and industry codes/standards. Prepare all essential design/analysis documentation required for a complete and viable engineering package - particularly authoring of a comprehensive Design Analysis Report (DAR). Review and provide comments to engineering models, methodologies, and deliverables from colleagues within, and occasionally outside, the Civil/Structural Analysis department. Successfully interface with the NASA customer and other client representatives by supporting or presenting at a variety of Engineering Review Boards. Manage completion of tasks on-schedule and within budget to the customer's satisfaction. Support construction activities to validate compliance with engineering drawings and contract documents. Troubleshoot equipment/system anomalies using available data and/or testing results, as required. Guide technicians through repairs and system operations referencing specific functional, maintenance, repair, and test procedures, as required. Perform other duties as assigned. Qualifications BS degree in Civil/Structural Engineering from an accredited university plus ten (10) or more years of progressive and relevant experience. Additional education and certifications may be substituted for a portion of the experience. This is a senior level position with a required ten (10) or more years of relevant design/analysis experience within the fields of Civil and Structural Engineering. Comprehensive knowledge and thorough understanding of applicable AISC, ASCE, ACI, AWS, ASME, SAE, and other relevant industry standards is required. Proficiency with STAAD Pro, GT STRUDL, and/or SAP2000 structural analysis software is required. Understanding and experience with finite element analysis programs such as Siemens NX Nastran and/or MSC Nastran is desired. Ability to perform complex hand calculations is required. With limited guidance, must be capable of utilizing engineering concepts and advanced analysis techniques in order to gather data and write technical dispositions to bring systems/structures to their desired working fidelity. Excellent technical writing, communication, presentation, and customer interface skills. Ability to work effectively and cooperatively in a team environment. Must be well organized, flexible, and capable of effectively prioritizing several multidisciplinary tasks. Inherently self-motivated, demonstrate initiative, and able to work independently (or with minimal supervision). Physical Requirements This position may involve extended periods of sitting or standing. Additional physical requirements include walking, climbing stairs, and accessing remote or elevated structures. Work Environment May be required to work inside and outside throughout the test complex. Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, may be required to access various locations on the facility. All work must be completed in a safe manner in accordance with NASA and company safety standards. Equipment and Machines Computers and printers used for producing reports and schedules. Variety of equipment used in testing. Attendance Full-time work hours. Position may require occasional overtime, including weekend work, depending on task. Must be dependable and punctual. Must be able to accurately communicate ideas in writing and verbal communication. Government security clearance may be required in the future. Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management. Other Essential Functions If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required. Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PIeeab5-
04/10/2026
Full time
Senior Civil/Structural Analyst Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion MultiPurpose Crew Vehicle, and Launch Services programs. Areas of responsibility include, but are not limited to: Provide technical engineering direction for the Civil/Structural Analysis department including design, analysis, implementation, and operational support. Depending on the project type, tasks can vary between conceptual design, revisions to existing designs, and/or modifications to existing structures or Ground Support Equipment (GSE). Through structural analysis and fundamental hand calculations, assure that systems/facilities operate in a safe and appropriate manner, and comply with all applicable NASA, federal, and industry codes/standards. Prepare all essential design/analysis documentation required for a complete and viable engineering package - particularly authoring of a comprehensive Design Analysis Report (DAR). Review and provide comments to engineering models, methodologies, and deliverables from colleagues within, and occasionally outside, the Civil/Structural Analysis department. Successfully interface with the NASA customer and other client representatives by supporting or presenting at a variety of Engineering Review Boards. Manage completion of tasks on-schedule and within budget to the customer's satisfaction. Support construction activities to validate compliance with engineering drawings and contract documents. Troubleshoot equipment/system anomalies using available data and/or testing results, as required. Guide technicians through repairs and system operations referencing specific functional, maintenance, repair, and test procedures, as required. Perform other duties as assigned. Qualifications BS degree in Civil/Structural Engineering from an accredited university plus ten (10) or more years of progressive and relevant experience. Additional education and certifications may be substituted for a portion of the experience. This is a senior level position with a required ten (10) or more years of relevant design/analysis experience within the fields of Civil and Structural Engineering. Comprehensive knowledge and thorough understanding of applicable AISC, ASCE, ACI, AWS, ASME, SAE, and other relevant industry standards is required. Proficiency with STAAD Pro, GT STRUDL, and/or SAP2000 structural analysis software is required. Understanding and experience with finite element analysis programs such as Siemens NX Nastran and/or MSC Nastran is desired. Ability to perform complex hand calculations is required. With limited guidance, must be capable of utilizing engineering concepts and advanced analysis techniques in order to gather data and write technical dispositions to bring systems/structures to their desired working fidelity. Excellent technical writing, communication, presentation, and customer interface skills. Ability to work effectively and cooperatively in a team environment. Must be well organized, flexible, and capable of effectively prioritizing several multidisciplinary tasks. Inherently self-motivated, demonstrate initiative, and able to work independently (or with minimal supervision). Physical Requirements This position may involve extended periods of sitting or standing. Additional physical requirements include walking, climbing stairs, and accessing remote or elevated structures. Work Environment May be required to work inside and outside throughout the test complex. Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, may be required to access various locations on the facility. All work must be completed in a safe manner in accordance with NASA and company safety standards. Equipment and Machines Computers and printers used for producing reports and schedules. Variety of equipment used in testing. Attendance Full-time work hours. Position may require occasional overtime, including weekend work, depending on task. Must be dependable and punctual. Must be able to accurately communicate ideas in writing and verbal communication. Government security clearance may be required in the future. Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management. Other Essential Functions If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required. Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PIeeab5-
SC Data Center is an affiliate company of Colony Brands which is one of North America's largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician. What You'll Do: Our IT Help Desk/Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions. In addition, the Data Control role includes assisting our internal development teams with job scheduling and troubleshooting. You'll also be responsible for: • First level Help Desk support for Internal and External customers for general hardware and software problems. • Create and update user access and permissions within supported systems • Track and prioritize batch schedules and ADHOC job requests through an interactive enterprise scheduling platform. • Monitor business report accuracy through reconciliation and validation while administering inbound and outbound data file processing workflows. • Coordinate changes and scheduled system maintenance windows with outside business partners.
04/04/2026
Full time
SC Data Center is an affiliate company of Colony Brands which is one of North America's largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician. What You'll Do: Our IT Help Desk/Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions. In addition, the Data Control role includes assisting our internal development teams with job scheduling and troubleshooting. You'll also be responsible for: • First level Help Desk support for Internal and External customers for general hardware and software problems. • Create and update user access and permissions within supported systems • Track and prioritize batch schedules and ADHOC job requests through an interactive enterprise scheduling platform. • Monitor business report accuracy through reconciliation and validation while administering inbound and outbound data file processing workflows. • Coordinate changes and scheduled system maintenance windows with outside business partners.
Genesis10 is currently seeking a Data Center Technician for a full-time, onsite position. This role will initially be located in Ashburn & Sterling, VA, before moving to Manassas, VA. This is a 12+ month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting all console connectivity issues, server power supply related issues, and network connectivity issues. You will also be responsible for assisting L1 associate data center technicians with the installation, and troubleshooting, of new SSD's and NVME's into existing servers. You will mentor associate data center technicians and assist them with various server maintenance tasks as necessary. This position will work directly with our client's contracted Associate Data Center Technicians and Senior Data Center Technicians who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. This position will also work with our client's full time engineers as points of escalation. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues to Senior Data Center Technicians as necessary Troubleshoot basic Linux OS level issues on all servers Installation of new SSD's and NVME's into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers) Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolution of manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24X7 basis and take part in on-call rotation Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting Ensure our client's data center house rules are being followed and immediately report any concerns to leadership Ensure our client's data center cleanliness, any issues with cleanliness must be reported to leadership Requirements: 4+ years in a Data Center Engineering Role 4+ years network cabling experience 4+ years Linux troubleshooting experience 4+ years server hardware troubleshooting experience Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Desired skills: Experience with data center infrastructure management (DCIM) tools Knowledge of advanced server hardware and networking technologies CompTIA A+, Server +, and/or Network + Certification Communication Problem-solving Teamwork Pay range: $27.42 - $37.42 per hour If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/01/2026
Full time
Genesis10 is currently seeking a Data Center Technician for a full-time, onsite position. This role will initially be located in Ashburn & Sterling, VA, before moving to Manassas, VA. This is a 12+ month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting all console connectivity issues, server power supply related issues, and network connectivity issues. You will also be responsible for assisting L1 associate data center technicians with the installation, and troubleshooting, of new SSD's and NVME's into existing servers. You will mentor associate data center technicians and assist them with various server maintenance tasks as necessary. This position will work directly with our client's contracted Associate Data Center Technicians and Senior Data Center Technicians who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. This position will also work with our client's full time engineers as points of escalation. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues to Senior Data Center Technicians as necessary Troubleshoot basic Linux OS level issues on all servers Installation of new SSD's and NVME's into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers) Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolution of manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24X7 basis and take part in on-call rotation Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting Ensure our client's data center house rules are being followed and immediately report any concerns to leadership Ensure our client's data center cleanliness, any issues with cleanliness must be reported to leadership Requirements: 4+ years in a Data Center Engineering Role 4+ years network cabling experience 4+ years Linux troubleshooting experience 4+ years server hardware troubleshooting experience Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Desired skills: Experience with data center infrastructure management (DCIM) tools Knowledge of advanced server hardware and networking technologies CompTIA A+, Server +, and/or Network + Certification Communication Problem-solving Teamwork Pay range: $27.42 - $37.42 per hour If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr. Systems Engineer - Network Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) (Weekends if/when needed) (On call once every 5 or 6 weeks) Summary Statement : You will be working with a team of experts to design, implement and maintain computer and information networks, such as local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks inside the data center and at remote locations. The ideal candidate will be a high- energy, customer focused, commitment- oriented individual always looking for opportunities to improve the technology landscape, be an active participant on project teams and want to continue advancing their career through continuous learning and consistently delivering on commitments. What You Will Be Doing: For remote sites: Design and configure network architecture, including routers, switches, firewalls, and VPNs. Monitor and optimize network performance to maximize efficiency and availability. Develop and enforce network security standards (ACLs) to protect against unauthorized access. Supervise, mentor, and delegate work to junior network engineers and technicians. Evaluate, research, and implement new networking technologies and standards. Prepare reports on network performance, incidents, and infrastructure improvements for leadership. Collaborate with IT managers, systems engineers, and project managers to align network operations with organizational goals. For the Data Center, you will ensure the efficient operation of servers, networks, and other infrastructure, focusing on uptime, scalability, and security. This role includes troubleshooting, upgrading hardware and software, and implementing disaster recovery plans. The Sr. System Engineer - Network is responsible for installing and maintaining remote locations networks and will participate or own multiple projects that have department or enterprise division-wide implications and impact. Such efforts will require cross-function involvement with IT groups and will include 5-10% travel. They are responsible for giving direct input into project plans including timelines, milestones, goals, and ownership. The position requires the ability to participate in after-hours tasks such as on-call responsibilities and organizational outage windows. Major Responsibilities: Technology: • Management, maintenance, updating, and support of Company's WAN with a thorough understanding of routing protocols. • Identification and correction of location network connectivity issues. • Understanding and execution of TCP/IP skills and IP address subnetting. • Manage traffic in and out of network hardware (routers) to ensure maximum utilization. Project Management: • Participate in the development and planning of projects. • Identify and recommend solutions to meet customer needs and implement chosen solutions. • Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance. Analytics: • Involved in analyzing system/software performance and adjusting network specifications based on any identified problems • Analyze network connectivity to ensure that hardware is utilized at its highest capacity • Perform network analysis and disaster recovery planning and testing for the Company's WAN environment. Customer Experience: • Communicate with client groups on a regular basis to determine needs • Work closely with customer leadership and project team during scope development and option analysis phase. • Manage the projects and/or solutions to client group expectations Qualifications: Associates degree required, advanced degrees preferred Cisco (CCIE/CCNP/CCDA/CCDP) - preferred Large scale NOC experience preferred 10 years of functional experience 2+ years of project management (including mid-to-large scale projects, and managing multiple projects at one time) Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation, and Core network locations as well as Wi-Fi. Thorough understanding of modern service provider TCP/IP data networks using standards and technologies including but not limited to: MPLS, BGP4, EIGRP, QOS Experience and full fluency in the following hardware/software (depending on role): Aruba tools (routers, switches, APs) Cisco tools (routers, switches, APs) Cisco Nexus NXOS and/or Cisco ACI SolarWinds Network Management Tool MPLS Site to Site SDWAN Site-to-Site VPN implementations Infoblox IPAM Management / InfoBlox DNS/DHCP IP Addressing schemes. Bandwidth / Circuit monitoring tools. Microsoft office applications (including Visio) Router, Switch and IP configuration experience is required Wireless Infrastructure knowledge is preferred including but not limited to Autonomous and Lightweight Architectures, 3G/4G/5G, 802.1x and other security conscious implementations including VPN solutions. Regular, predictable, and full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, travel as necessary, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
04/01/2026
Full time
Sr. Systems Engineer - Network Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) (Weekends if/when needed) (On call once every 5 or 6 weeks) Summary Statement : You will be working with a team of experts to design, implement and maintain computer and information networks, such as local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks inside the data center and at remote locations. The ideal candidate will be a high- energy, customer focused, commitment- oriented individual always looking for opportunities to improve the technology landscape, be an active participant on project teams and want to continue advancing their career through continuous learning and consistently delivering on commitments. What You Will Be Doing: For remote sites: Design and configure network architecture, including routers, switches, firewalls, and VPNs. Monitor and optimize network performance to maximize efficiency and availability. Develop and enforce network security standards (ACLs) to protect against unauthorized access. Supervise, mentor, and delegate work to junior network engineers and technicians. Evaluate, research, and implement new networking technologies and standards. Prepare reports on network performance, incidents, and infrastructure improvements for leadership. Collaborate with IT managers, systems engineers, and project managers to align network operations with organizational goals. For the Data Center, you will ensure the efficient operation of servers, networks, and other infrastructure, focusing on uptime, scalability, and security. This role includes troubleshooting, upgrading hardware and software, and implementing disaster recovery plans. The Sr. System Engineer - Network is responsible for installing and maintaining remote locations networks and will participate or own multiple projects that have department or enterprise division-wide implications and impact. Such efforts will require cross-function involvement with IT groups and will include 5-10% travel. They are responsible for giving direct input into project plans including timelines, milestones, goals, and ownership. The position requires the ability to participate in after-hours tasks such as on-call responsibilities and organizational outage windows. Major Responsibilities: Technology: • Management, maintenance, updating, and support of Company's WAN with a thorough understanding of routing protocols. • Identification and correction of location network connectivity issues. • Understanding and execution of TCP/IP skills and IP address subnetting. • Manage traffic in and out of network hardware (routers) to ensure maximum utilization. Project Management: • Participate in the development and planning of projects. • Identify and recommend solutions to meet customer needs and implement chosen solutions. • Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance. Analytics: • Involved in analyzing system/software performance and adjusting network specifications based on any identified problems • Analyze network connectivity to ensure that hardware is utilized at its highest capacity • Perform network analysis and disaster recovery planning and testing for the Company's WAN environment. Customer Experience: • Communicate with client groups on a regular basis to determine needs • Work closely with customer leadership and project team during scope development and option analysis phase. • Manage the projects and/or solutions to client group expectations Qualifications: Associates degree required, advanced degrees preferred Cisco (CCIE/CCNP/CCDA/CCDP) - preferred Large scale NOC experience preferred 10 years of functional experience 2+ years of project management (including mid-to-large scale projects, and managing multiple projects at one time) Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation, and Core network locations as well as Wi-Fi. Thorough understanding of modern service provider TCP/IP data networks using standards and technologies including but not limited to: MPLS, BGP4, EIGRP, QOS Experience and full fluency in the following hardware/software (depending on role): Aruba tools (routers, switches, APs) Cisco tools (routers, switches, APs) Cisco Nexus NXOS and/or Cisco ACI SolarWinds Network Management Tool MPLS Site to Site SDWAN Site-to-Site VPN implementations Infoblox IPAM Management / InfoBlox DNS/DHCP IP Addressing schemes. Bandwidth / Circuit monitoring tools. Microsoft office applications (including Visio) Router, Switch and IP configuration experience is required Wireless Infrastructure knowledge is preferred including but not limited to Autonomous and Lightweight Architectures, 3G/4G/5G, 802.1x and other security conscious implementations including VPN solutions. Regular, predictable, and full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, travel as necessary, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
State Center Community College District
Reedley, California
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
01/16/2026
Full time
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
01/15/2026
Full time
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Posting Number: S13139P Working Title: Data Management Specialist II Department: Pharmacy-Clin & Admin Pharmacy About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department: The College of Pharmacy at the University of Georgia (UGA) is a distinguished institution known for its excellence in pharmacy education, research, and community service. We are at the forefront of pharmaceutical research, with faculty and students engaged in groundbreaking studies that contribute to advancements in healthcare and medicine. Research areas include drug discovery, pharmacology, and clinical pharmacy. The college is highly ranked, placing 15th out of 141 pharmacy programs nationwide according to US News & World Report, underscoring our reputation for excellence. These elements make the UGA College of Pharmacy a unique and enriching place for students to pursue their pharmacy education and careers. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Must be able to work on-site during regular business hours Advertised Salary: Commensurate with Experience Posting Date: 09/11/2025 Open until filled: Yes Proposed Starting Date: 11/10/2025 Location of Vacancy: Augusta Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Office/Clerical Assistant FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications: Certified Pharmacy Technician. Proven experience as a Pharmacy Technician, with specific experience processing patient assistance program applications. Position Summary: This position is responsible for the day-to-day operations of the Medication Access Program (MAP) to include the data entry and maintenance of information to determine the appropriate resource programs for post-transplant recipients and their healthcare providers. Also serves as a resource for Social Workers, Transplant Coordinators, Physicians and other healthcare professionals at various transplant centers throughout the State of Georgia. Knowledge, Skills, Abilities and/or Competencies: Considerable knowledge of computerized information systems including the operation and maintenance of data files (i.e. Access, Lotus, Drug Assistant and Excel). Considerable knowledge of federal/state funded programs, policies, procedures and administration practices. Extensive knowledge in the use of data processing equipment. Ability to establish and maintain effective working relations with faculty staff, fellow employees and the healthcare professionals within the transplant community and the university system. Ability to interpret computer terminology, data, standards, and instructions and relate information to the particular system. Knowledge of medical office terminology. Ability to type at least 45 words per minute. Physical Demands: Travel to perform job related duties ( May involve working beyond normal working hours as business needs dictate. Work is performed indoors in a climate-controlled environment Work on-site during regular business hours Will have direct & indirect patient contact. Ability to sit for extended periods of time. Ability to lift 10-20lbs. Normal hand dexterity. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Monitors/Audits new patient enrollment and reorders on a monthly basis Distributes and collects patient enrollment packets Enters patient information data utilizing referral forms, spreadsheets, MAP database, and Drug Assistant Research patient insurance information and selection of appropriate Patient Assistant Programs Sets up patient charts/records Place orders for patient medications monthly Percentage of time: 20 Duties/Responsibilities: Maintains/Monitors/Audits patient databases (i.e. Access, Excel, and Drug Assistant) Consults with physician offices regarding patient treatment to maintain accuracy of patient charts/database entries. Updates patient charts (which are being converted to electronic files) as needed. Purge patient charts as needed. Generate reports on a monthly basis regarding "Other Agency" patient enrollments and utilizations. Percentage of time: 20 Duties/Responsibilities: Formulates and participates in planning, developing and administering the MAP programs Operational Policy & Procedure Manual, annually Participates in reviewing and evaluating MAP operational policies and procedures. Recommends changes/improvements in workflow procedures and customer service. Participates in developing, publishing, and distributing the MAP Operational Policy and Procedures Manual each year. Percentage of time: 20 Duties/Responsibilities: Facilitates, distributes, and maintains database for "Patient Satisfaction" Surveys Mail greater than 300 patient satisfaction surveys annually Enter returned survey data into Excel spreadsheet Conduct follow up mailings as needed Compile statistics based on survey data and draft reports for MAP Director Percentage of time: 20 Duties/Responsibilities: Assists with other administrative duties as assigned by the MAP Office Manager and MAP Director of the Medication Access Program. . click apply for full job details
01/14/2026
Full time
Posting Number: S13139P Working Title: Data Management Specialist II Department: Pharmacy-Clin & Admin Pharmacy About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department: The College of Pharmacy at the University of Georgia (UGA) is a distinguished institution known for its excellence in pharmacy education, research, and community service. We are at the forefront of pharmaceutical research, with faculty and students engaged in groundbreaking studies that contribute to advancements in healthcare and medicine. Research areas include drug discovery, pharmacology, and clinical pharmacy. The college is highly ranked, placing 15th out of 141 pharmacy programs nationwide according to US News & World Report, underscoring our reputation for excellence. These elements make the UGA College of Pharmacy a unique and enriching place for students to pursue their pharmacy education and careers. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Must be able to work on-site during regular business hours Advertised Salary: Commensurate with Experience Posting Date: 09/11/2025 Open until filled: Yes Proposed Starting Date: 11/10/2025 Location of Vacancy: Augusta Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Office/Clerical Assistant FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications: Certified Pharmacy Technician. Proven experience as a Pharmacy Technician, with specific experience processing patient assistance program applications. Position Summary: This position is responsible for the day-to-day operations of the Medication Access Program (MAP) to include the data entry and maintenance of information to determine the appropriate resource programs for post-transplant recipients and their healthcare providers. Also serves as a resource for Social Workers, Transplant Coordinators, Physicians and other healthcare professionals at various transplant centers throughout the State of Georgia. Knowledge, Skills, Abilities and/or Competencies: Considerable knowledge of computerized information systems including the operation and maintenance of data files (i.e. Access, Lotus, Drug Assistant and Excel). Considerable knowledge of federal/state funded programs, policies, procedures and administration practices. Extensive knowledge in the use of data processing equipment. Ability to establish and maintain effective working relations with faculty staff, fellow employees and the healthcare professionals within the transplant community and the university system. Ability to interpret computer terminology, data, standards, and instructions and relate information to the particular system. Knowledge of medical office terminology. Ability to type at least 45 words per minute. Physical Demands: Travel to perform job related duties ( May involve working beyond normal working hours as business needs dictate. Work is performed indoors in a climate-controlled environment Work on-site during regular business hours Will have direct & indirect patient contact. Ability to sit for extended periods of time. Ability to lift 10-20lbs. Normal hand dexterity. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Monitors/Audits new patient enrollment and reorders on a monthly basis Distributes and collects patient enrollment packets Enters patient information data utilizing referral forms, spreadsheets, MAP database, and Drug Assistant Research patient insurance information and selection of appropriate Patient Assistant Programs Sets up patient charts/records Place orders for patient medications monthly Percentage of time: 20 Duties/Responsibilities: Maintains/Monitors/Audits patient databases (i.e. Access, Excel, and Drug Assistant) Consults with physician offices regarding patient treatment to maintain accuracy of patient charts/database entries. Updates patient charts (which are being converted to electronic files) as needed. Purge patient charts as needed. Generate reports on a monthly basis regarding "Other Agency" patient enrollments and utilizations. Percentage of time: 20 Duties/Responsibilities: Formulates and participates in planning, developing and administering the MAP programs Operational Policy & Procedure Manual, annually Participates in reviewing and evaluating MAP operational policies and procedures. Recommends changes/improvements in workflow procedures and customer service. Participates in developing, publishing, and distributing the MAP Operational Policy and Procedures Manual each year. Percentage of time: 20 Duties/Responsibilities: Facilitates, distributes, and maintains database for "Patient Satisfaction" Surveys Mail greater than 300 patient satisfaction surveys annually Enter returned survey data into Excel spreadsheet Conduct follow up mailings as needed Compile statistics based on survey data and draft reports for MAP Director Percentage of time: 20 Duties/Responsibilities: Assists with other administrative duties as assigned by the MAP Office Manager and MAP Director of the Medication Access Program. . click apply for full job details
Position OverviewThe Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC and provide start to finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, and deploy standardized solutions and/or create new workflows where needed. A positive work ethic centered around outstanding and careful customer interaction and support is required. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux workstation support, AV equipment, and / or printer problems. The position is responsible for following standard procedures (where present) and written instructions (when provided) to accomplish assigned tasks. The position assists users via telephone, email, chat, and in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, applications, and basic network issues. This position will also act as backup onsite technician for other areas in the TSC that are experiencing an overflow of technical support requests. KU is not able to provide H-1B sponsorship for this position. The work schedule for this position is M-F 8am-5pm, with nights or weekend work possible based on support or project needs. Job Description30% - Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, email, chat, remote, or in person. Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and business processes through these interactions. This support will include: Support of computer equipment utilized by campus stakeholders in classrooms, labs, offices, and meeting spaces. As required, general support of AV systems utilized by the TSC in a mix of classrooms, labs, offices, and meeting spaces. Creating/updating trouble tickets as indicated by the workflow. Identification as to whether the technical issues encountered can be quickly resolved or need escalation to higher-level technical support staff. Support, install and upgrade new and existing computer equipment including imaging. Troubleshooting hardware and software issues for labs, faculty, staff, students, etc. Tests to isolate the source of issues. Preparation of spaces prior to use to ensure requested technology is available and working when requested for classes, meetings, or events. Confirming customer understanding of the solution and provide additional customer education as needed. Documentation: Maintain accurate inventory information for both hardware and software products. Create and update procedures and knowledgebase articles. 30% - Technician seniors provide high-level support to ensure start-to-finish technical implementation changes of new and existing systems. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, document, and deploy standardized solutions and/or create new workflows where needed. These duties include, but are not limited to: Inspect, evaluate, and research solutions for new or existing instrumentation and information technology systems with the goal of optimizing data collection, storage, access, and ease of use including non-standard or legacy systems. Provide start-to-finish technical implementation changes which include: facilitating meetings, coordinating between other technical support units, and maintaining contact with the customer by communicating timelines and progress updates. Confirm customer understanding of the solution and provide additional customer education and / or support as needed. 25% - Complete projects and other duties as assigned, including but not limited to: Provide quotes for new equipment procurement. Maintain accurate inventory information for both hardware and software products. Support, install and upgrade equipment, including imaging of new computers. Create and document trouble tickets as required by the workflow. Create and update TSC procedures, workflows, and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the support area. 15% - Test and troubleshoot hardware and software issues.Position Requirements Valid Driver's License Ability to lift up to 50 pounds with or without accommodation. Required Qualifications High School Diploma/ GED and 3 years of relevant experience. Excellent communication skills as evidenced by application materials and interview. Two years of professional technical support experience and customer service experience (or commensurate educational experience) in supporting Windows and / or Macintosh operating systems. Minimum two years of experience with at least two of the following: Various imaging software and solutions (such as MECM, Jamf). Microsoft Active Directory and Group Policy. Creating technical documentation. Knowledge of LAN / WAN principles and protocols. Preferred Qualifications Associate degree, technical college certificate, or higher degree in a technology-related field or relevant work experience. Experience providing technical support and excellent customer service in an academic environment. Experience providing technical support at the University of Kansas. Experience providing general audio-visual systems support. Experience with any of the following: Imaging software Microsoft Active Directory. Microsoft Configuration Manager (MCM). Enterprise-level Apple product management software such as JAMF Ticketing system such as ServiceNow or TeamDynamix. Creating technical documentation Linux operating systems and Ansible management software. Legacy Windows, Linux, and Mac operating systems. Legacy computer hardware. Additional Candidate Instructions In addition to the online application, the following documents are required to be considered for this position: A cover letter addressing how required and preferred qualifications are met. Resume or curriculum vitae. Contact information for three professional references. Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Contact Information to ApplicantsVickye Kozlowski Salary Range$27.289904/hrApplication Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
01/14/2026
Full time
Position OverviewThe Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC and provide start to finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, and deploy standardized solutions and/or create new workflows where needed. A positive work ethic centered around outstanding and careful customer interaction and support is required. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux workstation support, AV equipment, and / or printer problems. The position is responsible for following standard procedures (where present) and written instructions (when provided) to accomplish assigned tasks. The position assists users via telephone, email, chat, and in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, applications, and basic network issues. This position will also act as backup onsite technician for other areas in the TSC that are experiencing an overflow of technical support requests. KU is not able to provide H-1B sponsorship for this position. The work schedule for this position is M-F 8am-5pm, with nights or weekend work possible based on support or project needs. Job Description30% - Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, email, chat, remote, or in person. Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and business processes through these interactions. This support will include: Support of computer equipment utilized by campus stakeholders in classrooms, labs, offices, and meeting spaces. As required, general support of AV systems utilized by the TSC in a mix of classrooms, labs, offices, and meeting spaces. Creating/updating trouble tickets as indicated by the workflow. Identification as to whether the technical issues encountered can be quickly resolved or need escalation to higher-level technical support staff. Support, install and upgrade new and existing computer equipment including imaging. Troubleshooting hardware and software issues for labs, faculty, staff, students, etc. Tests to isolate the source of issues. Preparation of spaces prior to use to ensure requested technology is available and working when requested for classes, meetings, or events. Confirming customer understanding of the solution and provide additional customer education as needed. Documentation: Maintain accurate inventory information for both hardware and software products. Create and update procedures and knowledgebase articles. 30% - Technician seniors provide high-level support to ensure start-to-finish technical implementation changes of new and existing systems. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, document, and deploy standardized solutions and/or create new workflows where needed. These duties include, but are not limited to: Inspect, evaluate, and research solutions for new or existing instrumentation and information technology systems with the goal of optimizing data collection, storage, access, and ease of use including non-standard or legacy systems. Provide start-to-finish technical implementation changes which include: facilitating meetings, coordinating between other technical support units, and maintaining contact with the customer by communicating timelines and progress updates. Confirm customer understanding of the solution and provide additional customer education and / or support as needed. 25% - Complete projects and other duties as assigned, including but not limited to: Provide quotes for new equipment procurement. Maintain accurate inventory information for both hardware and software products. Support, install and upgrade equipment, including imaging of new computers. Create and document trouble tickets as required by the workflow. Create and update TSC procedures, workflows, and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the support area. 15% - Test and troubleshoot hardware and software issues.Position Requirements Valid Driver's License Ability to lift up to 50 pounds with or without accommodation. Required Qualifications High School Diploma/ GED and 3 years of relevant experience. Excellent communication skills as evidenced by application materials and interview. Two years of professional technical support experience and customer service experience (or commensurate educational experience) in supporting Windows and / or Macintosh operating systems. Minimum two years of experience with at least two of the following: Various imaging software and solutions (such as MECM, Jamf). Microsoft Active Directory and Group Policy. Creating technical documentation. Knowledge of LAN / WAN principles and protocols. Preferred Qualifications Associate degree, technical college certificate, or higher degree in a technology-related field or relevant work experience. Experience providing technical support and excellent customer service in an academic environment. Experience providing technical support at the University of Kansas. Experience providing general audio-visual systems support. Experience with any of the following: Imaging software Microsoft Active Directory. Microsoft Configuration Manager (MCM). Enterprise-level Apple product management software such as JAMF Ticketing system such as ServiceNow or TeamDynamix. Creating technical documentation Linux operating systems and Ansible management software. Legacy Windows, Linux, and Mac operating systems. Legacy computer hardware. Additional Candidate Instructions In addition to the online application, the following documents are required to be considered for this position: A cover letter addressing how required and preferred qualifications are met. Resume or curriculum vitae. Contact information for three professional references. Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Contact Information to ApplicantsVickye Kozlowski Salary Range$27.289904/hrApplication Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
DESCRIPTION Under the direction of an assigned supervisor, provides a variety of specialized learning support services to students in designated Learning Center programs; trains and provides work direction to assigned students or volunteer tutors and other student and hourly employees; performs other related duties as may be assigned. REPRESENTATIVE DUTIES E = indicates essential duties of the position Performs a variety of specialized learning support services to students in a designated Learning Center programs; explains and demonstrates concepts and creates or modifies materials as necessary; discusses and resolves employee and student problems, issues, and need. (E)Coordinates, schedules and administers tests, drills and other evaluation tools; determines appropriate skill level and recommends resources for improvement, including print, audio-visual, computer and tutorial resources. (E)Creates and maintains individual student files; inputs information into a database; updates student progress according to established procedures. (E)Supervises student or volunteer tutors and other student and hourly employees; schedules tutoring appointments to tutor availability; recruits, interviews and screens new tutors; trains tutors on computer hardware and software applications; maintains records of tutor work hours, payroll and related personnel files; evaluates tutors' performance; schedules training and tutoring; contacts tutees and tutors regarding absences or rescheduling. (E)Operates and maintains computers in the designated lab; troubleshoot program malfunctions; loads and unloads software; selects software in conjunction with the Learning Center Technician, faculty, and other personnel; assists students with computer operations as necessary. (E)Updates and tracks students' progress; confers with faculty and staff about how to better serve students. (E)Collects, analyzes, and interprets data regarding student attendance and tutorial programs; conducts database research and prepares reports to discuss with faculty and staff. (E)Develops and modifies flyers, forms, and documents for use in programs.Operates a variety of equipment related to the tutor center, including computers and software applications, web site, calculators, audio-visual equipment and others. (E)Designs program Web pages using established IT standards.Maintains current knowledge of tutoring and learning theory, instructional/software, Internet, video, conferencing, distance education, and multimedia equipment used in support and tutoring programs. (E)Orders, receives and stores supplies, materials and equipment; maintains inventories to assure adequate levels; prepares and maintains related records and reports.Provides students with a variety of college services and referrals as appropriate. (E)Coordinates with co-workers and faculty a marketing plan for the programs and the Learning Center.Tracks and projects budgets and operates programs accordingly and assist in seeking other funding sources.Assists in conducting professional student tutor training using established industry standards.Conducts programs specific workshops for students and tutors.Maintains work areas in a clean, safe and orderly condition.Performs related duties as assigned.MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE : Any combination equivalent to: two years of college-level course work in one or more specific subject area and two years practical experience in area of specialization. KNOWLEDGE OF: Tutoring/learning theory and practice with adult learners. Principles, practices, procedures and equipment of an assigned instructional support labs. Providing care and security of equipment, materials and supplies. Basic computer operations, maintenance, and repair. Principles and practices of providing work direction and training. Record-keeping techniques. Correct English usage, grammar, spelling, punctuation and vocabulary. District organization, operations, policies and objectives. Technical aspects of an assigned subject area. Oral and written communication skills. Interpersonal skills using tact, patience and courtesy. ABILITY TO: Develop and maintains effective working relationships. To work effectively with minimal direction or supervision on a variety of tasks concurrently while meeting established deadlines and changing priorities. Perform specialized and technical duties to assure efficient center operations. Provide information and assistance to a diverse student and staff population. Interpret, apply, and explain rules, regulations, policies, and procedures. Assure the care and security of equipment, materials and supplies. Maintain learning equipment in proper working order. Understand and follow oral and written directions. Work independently with little direction. Exercise judgment in complex matters. Foster an environment that is sensitive to the needs of a diverse population. Anticipate and adjust for fluctuations in workload, schedules, etc Work confidentially with discretion. Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Meet schedules and time lines and anticipate and adjust for fluctuations in workload and schedules, etc. Organizes and assembles data. Maintain records and prepare reports. Train and provide work direction to others. WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES : Provides work direction to student workers and hourly workers. CONTACTS : Co-workers, other departmental staff, faculty, students and members of the general public. PHYSICAL EFFORT : Primarily sedentary with intermittent light to moderate physical exertion Occasional light lifting and carrying of objects weighing 25 pounds or less Light to moderate repetitive use of hands, wrists and forearms while working on computer Standing for extended periods of time. WORKING CONDITIONS : Indoor office classroom environment Frequent to constant contact with and interruptions by individuals in person or via phone Intermittent exposure to impatient students. OTHER INFORMATION APPLICATION PROCESS This position requires the following documents to be attached to your online application in order to be considered: ApplicationCurrent resumeLetter of intent that addresses minimum and desirable qualifications.Scanned copy of official transcripts with required degree(s). Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework.Applications with incomplete information (i.e., statements such as "see resume") or missing documents will not be considered. SUPPLEMENTAL INFORMATION Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply. Applicants may be subject to passing an examination (written/technical), as appropriate to the requirements of the position. Residency within a reasonable geographical area of the college may be necessary. Travel expenses for pre-employment interviews and employment processing will not be authorized. VISA AVC does not sponsor visas. ACCOMMODATIONS If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at . COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. To find out more about AVC, please visit our website at avc.edu. Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at
01/14/2026
Full time
DESCRIPTION Under the direction of an assigned supervisor, provides a variety of specialized learning support services to students in designated Learning Center programs; trains and provides work direction to assigned students or volunteer tutors and other student and hourly employees; performs other related duties as may be assigned. REPRESENTATIVE DUTIES E = indicates essential duties of the position Performs a variety of specialized learning support services to students in a designated Learning Center programs; explains and demonstrates concepts and creates or modifies materials as necessary; discusses and resolves employee and student problems, issues, and need. (E)Coordinates, schedules and administers tests, drills and other evaluation tools; determines appropriate skill level and recommends resources for improvement, including print, audio-visual, computer and tutorial resources. (E)Creates and maintains individual student files; inputs information into a database; updates student progress according to established procedures. (E)Supervises student or volunteer tutors and other student and hourly employees; schedules tutoring appointments to tutor availability; recruits, interviews and screens new tutors; trains tutors on computer hardware and software applications; maintains records of tutor work hours, payroll and related personnel files; evaluates tutors' performance; schedules training and tutoring; contacts tutees and tutors regarding absences or rescheduling. (E)Operates and maintains computers in the designated lab; troubleshoot program malfunctions; loads and unloads software; selects software in conjunction with the Learning Center Technician, faculty, and other personnel; assists students with computer operations as necessary. (E)Updates and tracks students' progress; confers with faculty and staff about how to better serve students. (E)Collects, analyzes, and interprets data regarding student attendance and tutorial programs; conducts database research and prepares reports to discuss with faculty and staff. (E)Develops and modifies flyers, forms, and documents for use in programs.Operates a variety of equipment related to the tutor center, including computers and software applications, web site, calculators, audio-visual equipment and others. (E)Designs program Web pages using established IT standards.Maintains current knowledge of tutoring and learning theory, instructional/software, Internet, video, conferencing, distance education, and multimedia equipment used in support and tutoring programs. (E)Orders, receives and stores supplies, materials and equipment; maintains inventories to assure adequate levels; prepares and maintains related records and reports.Provides students with a variety of college services and referrals as appropriate. (E)Coordinates with co-workers and faculty a marketing plan for the programs and the Learning Center.Tracks and projects budgets and operates programs accordingly and assist in seeking other funding sources.Assists in conducting professional student tutor training using established industry standards.Conducts programs specific workshops for students and tutors.Maintains work areas in a clean, safe and orderly condition.Performs related duties as assigned.MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE : Any combination equivalent to: two years of college-level course work in one or more specific subject area and two years practical experience in area of specialization. KNOWLEDGE OF: Tutoring/learning theory and practice with adult learners. Principles, practices, procedures and equipment of an assigned instructional support labs. Providing care and security of equipment, materials and supplies. Basic computer operations, maintenance, and repair. Principles and practices of providing work direction and training. Record-keeping techniques. Correct English usage, grammar, spelling, punctuation and vocabulary. District organization, operations, policies and objectives. Technical aspects of an assigned subject area. Oral and written communication skills. Interpersonal skills using tact, patience and courtesy. ABILITY TO: Develop and maintains effective working relationships. To work effectively with minimal direction or supervision on a variety of tasks concurrently while meeting established deadlines and changing priorities. Perform specialized and technical duties to assure efficient center operations. Provide information and assistance to a diverse student and staff population. Interpret, apply, and explain rules, regulations, policies, and procedures. Assure the care and security of equipment, materials and supplies. Maintain learning equipment in proper working order. Understand and follow oral and written directions. Work independently with little direction. Exercise judgment in complex matters. Foster an environment that is sensitive to the needs of a diverse population. Anticipate and adjust for fluctuations in workload, schedules, etc Work confidentially with discretion. Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Meet schedules and time lines and anticipate and adjust for fluctuations in workload and schedules, etc. Organizes and assembles data. Maintain records and prepare reports. Train and provide work direction to others. WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES : Provides work direction to student workers and hourly workers. CONTACTS : Co-workers, other departmental staff, faculty, students and members of the general public. PHYSICAL EFFORT : Primarily sedentary with intermittent light to moderate physical exertion Occasional light lifting and carrying of objects weighing 25 pounds or less Light to moderate repetitive use of hands, wrists and forearms while working on computer Standing for extended periods of time. WORKING CONDITIONS : Indoor office classroom environment Frequent to constant contact with and interruptions by individuals in person or via phone Intermittent exposure to impatient students. OTHER INFORMATION APPLICATION PROCESS This position requires the following documents to be attached to your online application in order to be considered: ApplicationCurrent resumeLetter of intent that addresses minimum and desirable qualifications.Scanned copy of official transcripts with required degree(s). Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework.Applications with incomplete information (i.e., statements such as "see resume") or missing documents will not be considered. SUPPLEMENTAL INFORMATION Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply. Applicants may be subject to passing an examination (written/technical), as appropriate to the requirements of the position. Residency within a reasonable geographical area of the college may be necessary. Travel expenses for pre-employment interviews and employment processing will not be authorized. VISA AVC does not sponsor visas. ACCOMMODATIONS If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at . COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. To find out more about AVC, please visit our website at avc.edu. Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at