Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Key job responsibilities Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. Manage inbound capacity from receiving through deployment stages Manage the installation network and cabling infrastructure in a data center environment Guide, train and educate staff on the best practices related to all service owner issues Manage tasks and deliverables across small to large-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Provide weekly report to the data center manager Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Drive compliance to Amazon performance management requirements A day in the life This role requires managers to conduct daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree, or experience in an industry role - 2+ years of data center engineering or operations experience - 2+ years of team management experience - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience PREFERRED QUALIFICATIONS - 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience representing your team/technical area to senior management - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification - Organizational and planning skills - Broad understanding of infrastructure technologies installation and design - Knowledge of network cabling, optic types, and test equipment - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
03/04/2026
Full time
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Key job responsibilities Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. Manage inbound capacity from receiving through deployment stages Manage the installation network and cabling infrastructure in a data center environment Guide, train and educate staff on the best practices related to all service owner issues Manage tasks and deliverables across small to large-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Provide weekly report to the data center manager Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Drive compliance to Amazon performance management requirements A day in the life This role requires managers to conduct daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree, or experience in an industry role - 2+ years of data center engineering or operations experience - 2+ years of team management experience - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience PREFERRED QUALIFICATIONS - 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience representing your team/technical area to senior management - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification - Organizational and planning skills - Broad understanding of infrastructure technologies installation and design - Knowledge of network cabling, optic types, and test equipment - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician IV you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects Any physical requirements are expectations with reasonable accommodations Manage work and priorities through ticketing system and workflows to complete customer requests and projects Collaboration with various stake holders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment Participate in the migration, basic configuration and rollout of new or upgraded hardware Moving and lifting computer equipment up to 50 lbs A day in the life Our team has three primary tasks: 1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement 2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks. 3. Work with ID-Scaling peers to build higher-level networking devices. About the team Our Philadelphia Region is expanding into an ML Cluster, and we are very excited to expand our team with dedicated Infrastructure Deployment Technicians to help our scaling our network and server capacity. This team covers the whole Pennsylvania region with all the sites inside and outside the perimeter. There is travel involved as we move where the capacity is needed. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Berwick - 29.00 - 52.00 USD hourly
03/04/2026
Full time
Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician IV you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects Any physical requirements are expectations with reasonable accommodations Manage work and priorities through ticketing system and workflows to complete customer requests and projects Collaboration with various stake holders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment Participate in the migration, basic configuration and rollout of new or upgraded hardware Moving and lifting computer equipment up to 50 lbs A day in the life Our team has three primary tasks: 1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement 2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks. 3. Work with ID-Scaling peers to build higher-level networking devices. About the team Our Philadelphia Region is expanding into an ML Cluster, and we are very excited to expand our team with dedicated Infrastructure Deployment Technicians to help our scaling our network and server capacity. This team covers the whole Pennsylvania region with all the sites inside and outside the perimeter. There is travel involved as we move where the capacity is needed. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Berwick - 29.00 - 52.00 USD hourly
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Garland - 78 300.00 USD annually
03/04/2026
Full time
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Garland - 78 300.00 USD annually
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Newalbany - 78 300.00 USD annually
03/04/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Newalbany - 78 300.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Key job responsibilities - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements - Up to 10-20% travel - Possible weekend coverage required About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of leading technology teams as a information technology operations manager experience, or Bachelor's degree - Bachelor's degree, or 4+ years of professional or military experience PREFERRED QUALIFICATIONS - 5+ years of developing a team of technical professionals across multiple locations experience - 6+ years of data center design, construction, operations, or facility maintenance experience - Experience representing your team or technical area to senior management - Experience with building physical data center such as copper/fiber cabling - Organizational and planning skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, AZ, Avondale - 107 500.00 USD annually
03/04/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Key job responsibilities - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements - Up to 10-20% travel - Possible weekend coverage required About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of leading technology teams as a information technology operations manager experience, or Bachelor's degree - Bachelor's degree, or 4+ years of professional or military experience PREFERRED QUALIFICATIONS - 5+ years of developing a team of technical professionals across multiple locations experience - 6+ years of data center design, construction, operations, or facility maintenance experience - Experience representing your team or technical area to senior management - Experience with building physical data center such as copper/fiber cabling - Organizational and planning skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, AZ, Avondale - 107 500.00 USD annually
Amazon Data Services, Inc.
Fairless Hills, Pennsylvania
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities • The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - 2+ years of team management experience, or a Bachelor's degree and 2+ years of working cross functionally with tech and non-tech teams experience PREFERRED QUALIFICATIONS - Experience troubleshooting and debugging technical systems, or experience in Linux and Networking protocols and experience in networking administration and troubleshooting Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Fairless Hills - 78 300.00 USD annually
03/04/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities • The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - 2+ years of team management experience, or a Bachelor's degree and 2+ years of working cross functionally with tech and non-tech teams experience PREFERRED QUALIFICATIONS - Experience troubleshooting and debugging technical systems, or experience in Linux and Networking protocols and experience in networking administration and troubleshooting Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Fairless Hills - 78 300.00 USD annually
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
03/04/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Data Services, Inc.
Fairless Hills, Pennsylvania
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Physical Requirements: • Lifting and moving material up to 40 pounds each • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in an industrial environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility • Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to interview, train and onboard new team members A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Show a strong aptitude for troubleshooting and problem solving • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting • Are biased to act in the absence of direction or support • Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. About the team BASIC QUALIFICATIONS - Work a flexible schedule including weekends, nights, and holidays - 18+ months of computer/server hardware troubleshooting or related IT experience - 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 29.00 - 52.00 USD hourly
03/04/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Physical Requirements: • Lifting and moving material up to 40 pounds each • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in an industrial environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility • Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to interview, train and onboard new team members A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Show a strong aptitude for troubleshooting and problem solving • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting • Are biased to act in the absence of direction or support • Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. About the team BASIC QUALIFICATIONS - Work a flexible schedule including weekends, nights, and holidays - 18+ months of computer/server hardware troubleshooting or related IT experience - 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 29.00 - 52.00 USD hourly
AWS Infrastructure Services designs, delivers, and operates AWS global infrastructure that powers the cloud. We maintain data centers, servers, storage, networking, and power equipment ensuring continuous customer access to AWS services. We solve complex supply chain challenges and seek talented individuals to join our mission. You'll collaborate with a diverse team including software engineers, hardware specialists, and operations managers to deliver the highest safety and security standards while optimizing infrastructure costs. Our inclusive culture welcomes innovation and supports end-to-end ownership of ideas. Role Overview: The Infrastructure Delivery Installation Technician will drive network stability and sustainability while developing automated scaling solutions. Required Competencies: • Technical aptitude with strong analytical and problem-solving skills • Clear written and verbal communication • Ability to work independently and lead teams • Quick decision-making and effective prioritization skills Physical Requirements: Must be able to: • Lift/move 40 pounds independently; participate in team lifts for heavier items • Work in confined, elevated, and noisy environments • Stand and walk for 8+ hours daily • Navigate ladders, stairs, and gangways safely Core Responsibilities: Safety & Compliance • Maintain safety and security standards • Follow established installation procedures • Operate material handling equipment safely Technical Operations • Install fiber and copper cabling • Complete equipment patching • Travel between data centers (personal transportation required) Leadership & Training • Lead site teams and assign tasks • Train new team members • Provide constructive feedback • Drive project completion within deadlines Key job responsibilities Key job responsibilities Core Responsibilities • Act as a subject matter expert for installing fiber and copper cabling between equipment • Follow established cabling installation procedures • Maintain safety and security standards during all work activities • Operate material handling tools and equipment safely Operational Requirements • Travel between data center sites (must have reliable transportation) • Work flexible hours, including overtime and weekends, to meet deadlines • Act as a key point of contact (POC) across departments to support organizational goals -Provide direction to small teams and vendors Physical Requirements: All physical requirements are expected with reasonable accommodations: • Lifting/Moving: o Individual lift/pull up to 40 pounds o Participate in team lifts for items over 40 pounds • Mobility Requirements: o Stand and walk for extended periods (up to 8+ hours daily) o Bend, stretch, and reach regularly o Climb ladders and stairs safely o Navigate gangways without restriction • Environmental Conditions: o Work in confined spaces o Work at heights o Work in noisy environments About the team AWS pioneered and leads cloud computing, powering businesses from startups to Global 500 companies. We embrace diverse experiences and backgrounds, welcoming candidates from all career paths - traditional or not. Our inclusive culture thrives through employee-led groups and events like CORE and AmazeCon, celebrating our differences. We prioritize work-life harmony through flexible working practices. As we strive to become Earth's Best Employer, we invest in your growth through mentorship programs and career development resources. Join us to shape the future of cloud technology while building a meaningful career. BASIC QUALIFICATIONS - Can lift and rack equipment up to 40 pounds - 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
03/04/2026
Full time
AWS Infrastructure Services designs, delivers, and operates AWS global infrastructure that powers the cloud. We maintain data centers, servers, storage, networking, and power equipment ensuring continuous customer access to AWS services. We solve complex supply chain challenges and seek talented individuals to join our mission. You'll collaborate with a diverse team including software engineers, hardware specialists, and operations managers to deliver the highest safety and security standards while optimizing infrastructure costs. Our inclusive culture welcomes innovation and supports end-to-end ownership of ideas. Role Overview: The Infrastructure Delivery Installation Technician will drive network stability and sustainability while developing automated scaling solutions. Required Competencies: • Technical aptitude with strong analytical and problem-solving skills • Clear written and verbal communication • Ability to work independently and lead teams • Quick decision-making and effective prioritization skills Physical Requirements: Must be able to: • Lift/move 40 pounds independently; participate in team lifts for heavier items • Work in confined, elevated, and noisy environments • Stand and walk for 8+ hours daily • Navigate ladders, stairs, and gangways safely Core Responsibilities: Safety & Compliance • Maintain safety and security standards • Follow established installation procedures • Operate material handling equipment safely Technical Operations • Install fiber and copper cabling • Complete equipment patching • Travel between data centers (personal transportation required) Leadership & Training • Lead site teams and assign tasks • Train new team members • Provide constructive feedback • Drive project completion within deadlines Key job responsibilities Key job responsibilities Core Responsibilities • Act as a subject matter expert for installing fiber and copper cabling between equipment • Follow established cabling installation procedures • Maintain safety and security standards during all work activities • Operate material handling tools and equipment safely Operational Requirements • Travel between data center sites (must have reliable transportation) • Work flexible hours, including overtime and weekends, to meet deadlines • Act as a key point of contact (POC) across departments to support organizational goals -Provide direction to small teams and vendors Physical Requirements: All physical requirements are expected with reasonable accommodations: • Lifting/Moving: o Individual lift/pull up to 40 pounds o Participate in team lifts for items over 40 pounds • Mobility Requirements: o Stand and walk for extended periods (up to 8+ hours daily) o Bend, stretch, and reach regularly o Climb ladders and stairs safely o Navigate gangways without restriction • Environmental Conditions: o Work in confined spaces o Work at heights o Work in noisy environments About the team AWS pioneered and leads cloud computing, powering businesses from startups to Global 500 companies. We embrace diverse experiences and backgrounds, welcoming candidates from all career paths - traditional or not. Our inclusive culture thrives through employee-led groups and events like CORE and AmazeCon, celebrating our differences. We prioritize work-life harmony through flexible working practices. As we strive to become Earth's Best Employer, we invest in your growth through mentorship programs and career development resources. Join us to shape the future of cloud technology while building a meaningful career. BASIC QUALIFICATIONS - Can lift and rack equipment up to 40 pounds - 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
- -TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans.Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances.Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization.Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements.Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue.In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers.Manage daily, monthly, and annual close processes including the distribution of system generated financial reports.Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified.Ensure implementation of all billing and coding plans, programs, and projects among the team.Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement.Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues.Required Qualifications:Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field.A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations.Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint.Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits:Competitive CompensationCompetitive Time OffLow-cost health, dental, vision & life insuranceTuition Reimbursement, Employee Assistance programThe pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHRCompensation details: 65PIc18b495e2b39-8035
03/04/2026
- -TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans.Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances.Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization.Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements.Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue.In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers.Manage daily, monthly, and annual close processes including the distribution of system generated financial reports.Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified.Ensure implementation of all billing and coding plans, programs, and projects among the team.Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement.Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues.Required Qualifications:Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field.A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations.Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint.Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits:Competitive CompensationCompetitive Time OffLow-cost health, dental, vision & life insuranceTuition Reimbursement, Employee Assistance programThe pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHRCompensation details: 65PIc18b495e2b39-8035
How you will make an impact We are hiring an NPI Quality Assurance Engineer to lead product and process quality for our cloud operations in Salisbury. In this role, you will manage ISO 9001:2015 systems, develop control plans and quality gates from NPI through ramp, and apply data driven methods to prevent defects. This is a hands on role requiring strong engagement with production lines, manufacturing data, and advanced manufacturing processes for liquid cooled servers and racks. As the NPI Quality Assurance Engineer, you will ensure products, processes, and systems meet customer, regulatory, and internal standards throughout the full product lifecycle. What will you do? Customer Requirements Review Evaluate customer requirements in early phases and ensure compliance, including BOMs, specifications, and incoming quality criteria. QMS Leadership Maintain and improve ISO 9001:2015 processes, work instructions, and records. Support internal audits and prepare for external/customer audits. NPI to Ramp Identify CTQs, develop control plans, and complete PFMEAs. Perform MSA/GR&R, verify process capability (Cp/Cpk), and conduct FAI for new products. Capture and support lessons learned for current and future launches. Liquid Cooling Define and enforce incoming quality criteria for liquid cooling assemblies, including pressure and leak test limits. Maintain leak prevention protocols and sensor based monitoring. Validate coolant fill, purge, filtration, and cleanliness processes. Audit cooling and fluid handling operations to ensure quality, safety, and reliability. Lead CTQ analysis and support PFMEA and control plan development. Oversee equipment quality lifecycle, including qualification, calibration, troubleshooting, and upgrades. In Line Quality & Yield Implement SPC on critical processes; monitor FPY, DPPM, and escapes. Deploy mistake proofing and lead containment when process signals drift. Supplier Quality Support definition of incoming inspection criteria for NPI. Assist with supplier CTQ identification, material storage processes, and supplier qualifications. Customer Quality Lead 8D/A3 investigations for returns and complaints. Drive CAPA implementation and communicate results to customer quality teams. Identify gaps and coordinate cross functional corrective actions. Digital Quality Automate data flow from MES/ERP systems. Develop real time dashboards and alerts. Use control chart behavior to recommend corrective actions. Documentation & Training Publish procedures and one point lessons. Train operators and technicians on CTQs, audit discipline, and error proofing. Translate customer and regulatory requirements into internal instructions and visual aids. Success Metrics FPY/yield increases; DPPM reductions. Zero major audit findings. CTQs Green at launch. Verified CAPA effectiveness with reduced recurrence. Decreased COPQ with measurable savings. Reduced CCAR closure time. Work Model & Travel On site role at Salisbury integration and test lines. Travel to suppliers and customers up to 15-20%. Frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality. Education Bachelor's degree in mechanical, Industrial, Manufacturing, Electrical Engineering, or equivalent experience. Experience 5-8 years in Quality or Manufacturing Engineering for cloud/data center hardware or complex electromechanical systems. Hands on experience with ISO 9001:2015, internal auditing, PFMEA, control plans, PPAP/FAI, MSA, SPC, and 8D/A3. Proficient in Excel/Sheets and BI tools (Power BI, Tableau, Looker). Preferred ASQ CQE or Six Sigma Green Belt. Experience with server/rack integration. Supplier development (APQP/PPAP) and customer facing quality experience. Familiarity with MES, PLCM, and ERP (SAP). Physical Requirements Time on production floor; ability to lift 25-30 lbs. occasionally; PPE use as required. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
03/03/2026
Full time
How you will make an impact We are hiring an NPI Quality Assurance Engineer to lead product and process quality for our cloud operations in Salisbury. In this role, you will manage ISO 9001:2015 systems, develop control plans and quality gates from NPI through ramp, and apply data driven methods to prevent defects. This is a hands on role requiring strong engagement with production lines, manufacturing data, and advanced manufacturing processes for liquid cooled servers and racks. As the NPI Quality Assurance Engineer, you will ensure products, processes, and systems meet customer, regulatory, and internal standards throughout the full product lifecycle. What will you do? Customer Requirements Review Evaluate customer requirements in early phases and ensure compliance, including BOMs, specifications, and incoming quality criteria. QMS Leadership Maintain and improve ISO 9001:2015 processes, work instructions, and records. Support internal audits and prepare for external/customer audits. NPI to Ramp Identify CTQs, develop control plans, and complete PFMEAs. Perform MSA/GR&R, verify process capability (Cp/Cpk), and conduct FAI for new products. Capture and support lessons learned for current and future launches. Liquid Cooling Define and enforce incoming quality criteria for liquid cooling assemblies, including pressure and leak test limits. Maintain leak prevention protocols and sensor based monitoring. Validate coolant fill, purge, filtration, and cleanliness processes. Audit cooling and fluid handling operations to ensure quality, safety, and reliability. Lead CTQ analysis and support PFMEA and control plan development. Oversee equipment quality lifecycle, including qualification, calibration, troubleshooting, and upgrades. In Line Quality & Yield Implement SPC on critical processes; monitor FPY, DPPM, and escapes. Deploy mistake proofing and lead containment when process signals drift. Supplier Quality Support definition of incoming inspection criteria for NPI. Assist with supplier CTQ identification, material storage processes, and supplier qualifications. Customer Quality Lead 8D/A3 investigations for returns and complaints. Drive CAPA implementation and communicate results to customer quality teams. Identify gaps and coordinate cross functional corrective actions. Digital Quality Automate data flow from MES/ERP systems. Develop real time dashboards and alerts. Use control chart behavior to recommend corrective actions. Documentation & Training Publish procedures and one point lessons. Train operators and technicians on CTQs, audit discipline, and error proofing. Translate customer and regulatory requirements into internal instructions and visual aids. Success Metrics FPY/yield increases; DPPM reductions. Zero major audit findings. CTQs Green at launch. Verified CAPA effectiveness with reduced recurrence. Decreased COPQ with measurable savings. Reduced CCAR closure time. Work Model & Travel On site role at Salisbury integration and test lines. Travel to suppliers and customers up to 15-20%. Frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality. Education Bachelor's degree in mechanical, Industrial, Manufacturing, Electrical Engineering, or equivalent experience. Experience 5-8 years in Quality or Manufacturing Engineering for cloud/data center hardware or complex electromechanical systems. Hands on experience with ISO 9001:2015, internal auditing, PFMEA, control plans, PPAP/FAI, MSA, SPC, and 8D/A3. Proficient in Excel/Sheets and BI tools (Power BI, Tableau, Looker). Preferred ASQ CQE or Six Sigma Green Belt. Experience with server/rack integration. Supplier development (APQP/PPAP) and customer facing quality experience. Familiarity with MES, PLCM, and ERP (SAP). Physical Requirements Time on production floor; ability to lift 25-30 lbs. occasionally; PPE use as required. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. What will you do? As the Site Reliability Technician, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs. Experience: Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus. Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
03/03/2026
Full time
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. What will you do? As the Site Reliability Technician, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs. Experience: Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus. Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. Working Hours: 12 HOUR SHIFT 6 AM TO 6 PM Sunday, Monday, Tuesday, Alternating Wednesdays What will you do? As the Site Reliability Technician, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansion planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs Experience: Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus. Experience with leading edge networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with effective communication skills and a sense of ownership and drive. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
03/03/2026
Full time
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. Working Hours: 12 HOUR SHIFT 6 AM TO 6 PM Sunday, Monday, Tuesday, Alternating Wednesdays What will you do? As the Site Reliability Technician, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansion planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs Experience: Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus. Experience with leading edge networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with effective communication skills and a sense of ownership and drive. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician Leader within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. What will you do? As the Site Reliability Technician Lead, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs. Management & Supervisory Responsibilities: Reports to Management Education: BS degree in Electrical/Computer Engineering, Computer Science, or related field. Experience: 1-3 years of software engineering and/or IT operations and infrastructure experience. Experience in the following programming/scripting languages: Python Java BASH C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with strong verbal and written communication skills and a sense of ownership and drive. Experience working in multi-site and multi-cultural environments. Domestic and/or international travel, up to 10%, may be required. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
03/02/2026
Full time
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician Leader within Jabil's Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. What will you do? As the Site Reliability Technician Lead, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site's manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs. Management & Supervisory Responsibilities: Reports to Management Education: BS degree in Electrical/Computer Engineering, Computer Science, or related field. Experience: 1-3 years of software engineering and/or IT operations and infrastructure experience. Experience in the following programming/scripting languages: Python Java BASH C, C++, experience a plus Understanding of Linux fundamentals: CentOS Ubuntu Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus. Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 - L3). Demonstrated systematic problem-solving capability, coupled with strong verbal and written communication skills and a sense of ownership and drive. Experience working in multi-site and multi-cultural environments. Domestic and/or international travel, up to 10%, may be required. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
US AMR-Jones Lang LaSalle Americas, Inc.
Abilene, Texas
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sign-On Bonus Details: Sign-on bonuses available for qualified candidates based on experience and expertise. Bonus eligibility and amounts are determined during the final stages of the interview process and may vary by candidate. Location Requirement: Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position. Assistant Chief Engineer - Critical Environments What this job involves - As an Assistant Chief Engineer for Data Center Facilities at JLL, you will play a crucial role in ensuring the smooth operation and maintenance of mission-critical data center environments. You will work closely with the Chief Engineer to oversee facility operations, manage technical teams, and implement strategies to optimize performance, reliability, and efficiency of data center infrastructure. Your day-to-day tasks will include - Assisting in the management and coordination of data center facility operations and maintenance activities Supervising and mentoring technical staff, including engineers, technicians, and contractors Monitoring and analyzing critical systems performance, including power, cooling, and network infrastructure Developing and implementing preventive maintenance schedules and procedures Collaborating with cross-functional teams to ensure compliance with safety, security, and regulatory requirements Participating in capacity planning and infrastructure upgrade projects Responding to and managing critical incidents and emergency situations Preparing technical reports, documentation, and presentations for management and clients Desired experience and technical skills - Requirements: Minimum of 5 years of experience in data center operations and management Strong knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture Familiarity with industry standards and best practices (e.g., ASHRAE, TIA, Uptime Institute) Excellent problem-solving and decision-making skills Strong leadership and team management abilities Proficiency in using facility management software and building automation systems Valid certification in at least one relevant area (e.g., CDCP, DCPRO, or equivalent) Preferred: Professional Engineer (PE) license Experience with energy efficiency initiatives and sustainable data center practices Knowledge of project management methodologies Multi-site data center management experience This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Abilene, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
03/02/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sign-On Bonus Details: Sign-on bonuses available for qualified candidates based on experience and expertise. Bonus eligibility and amounts are determined during the final stages of the interview process and may vary by candidate. Location Requirement: Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position. Assistant Chief Engineer - Critical Environments What this job involves - As an Assistant Chief Engineer for Data Center Facilities at JLL, you will play a crucial role in ensuring the smooth operation and maintenance of mission-critical data center environments. You will work closely with the Chief Engineer to oversee facility operations, manage technical teams, and implement strategies to optimize performance, reliability, and efficiency of data center infrastructure. Your day-to-day tasks will include - Assisting in the management and coordination of data center facility operations and maintenance activities Supervising and mentoring technical staff, including engineers, technicians, and contractors Monitoring and analyzing critical systems performance, including power, cooling, and network infrastructure Developing and implementing preventive maintenance schedules and procedures Collaborating with cross-functional teams to ensure compliance with safety, security, and regulatory requirements Participating in capacity planning and infrastructure upgrade projects Responding to and managing critical incidents and emergency situations Preparing technical reports, documentation, and presentations for management and clients Desired experience and technical skills - Requirements: Minimum of 5 years of experience in data center operations and management Strong knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture Familiarity with industry standards and best practices (e.g., ASHRAE, TIA, Uptime Institute) Excellent problem-solving and decision-making skills Strong leadership and team management abilities Proficiency in using facility management software and building automation systems Valid certification in at least one relevant area (e.g., CDCP, DCPRO, or equivalent) Preferred: Professional Engineer (PE) license Experience with energy efficiency initiatives and sustainable data center practices Knowledge of project management methodologies Multi-site data center management experience This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Abilene, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
Communication Technology Services (CTS)
Greenville, South Carolina
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI988911c9cd18-9694
03/01/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI988911c9cd18-9694
Communication Technology Services (CTS)
Greenville, South Carolina
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are open to This person should be based in the Greenville,SC area. If you think you may have what it takes, apply today! JOB DESCRIPTION The Administrative Assistant will provide direct administrative and project coordination support to the Network Operations Center (NOC). Working closely with NOC Technicians, NOC Management, and Regional Coordinators, this role ensures seamless operations and effective internal communication. The ideal candidate is highly organized, detail-oriented, and possesses strong communication and multitasking abilities within a dynamic office environment. Key Responsibilities: Customer Onboarding Support Compile and manage onboarding documentation for new clients and projects. Review and process new customer data. Verify invoicing status and monitor contract renewals. Assist in preparing for onboarding meetings and supporting related objectives. Project & Billing Coordination Update and maintain project data in project management software (SiteTracker). Track Time & Materials (T&M) billing reports. Assist in quote creation and manage equipment procurement workflows. Operational Support & Reporting Support ticket tracking and monitor SLA compliance. Coordinate with regional teams and issue follow-up reminders as needed. Maintain digital job folders in ShareFile and ensure documentation is current and complete. General Administrative Duties Provide outstanding service to internal teams and external partners. Perform other administrative duties as assigned to support smooth office operations. Required Qualifications: 3-5 years of experience in an administrative assistant or project coordination role. High School Diploma required; Associate or Bachelor's degree preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills. Proven ability to multitask, prioritize tasks, and maintain attention to detail. Positive, professional demeanor and a customer-first attitude. Familiarity with inventory or project management tools (e.g., SiteTracker) is a plus. Prior experience in related or front-office support role is advantageous. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of the position. As the nature of business demands change so may the essential functions of this position. Compensation: $20-$25 per hour, commensurate with experience PI916b0cf68a3a-5711
03/01/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are open to This person should be based in the Greenville,SC area. If you think you may have what it takes, apply today! JOB DESCRIPTION The Administrative Assistant will provide direct administrative and project coordination support to the Network Operations Center (NOC). Working closely with NOC Technicians, NOC Management, and Regional Coordinators, this role ensures seamless operations and effective internal communication. The ideal candidate is highly organized, detail-oriented, and possesses strong communication and multitasking abilities within a dynamic office environment. Key Responsibilities: Customer Onboarding Support Compile and manage onboarding documentation for new clients and projects. Review and process new customer data. Verify invoicing status and monitor contract renewals. Assist in preparing for onboarding meetings and supporting related objectives. Project & Billing Coordination Update and maintain project data in project management software (SiteTracker). Track Time & Materials (T&M) billing reports. Assist in quote creation and manage equipment procurement workflows. Operational Support & Reporting Support ticket tracking and monitor SLA compliance. Coordinate with regional teams and issue follow-up reminders as needed. Maintain digital job folders in ShareFile and ensure documentation is current and complete. General Administrative Duties Provide outstanding service to internal teams and external partners. Perform other administrative duties as assigned to support smooth office operations. Required Qualifications: 3-5 years of experience in an administrative assistant or project coordination role. High School Diploma required; Associate or Bachelor's degree preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills. Proven ability to multitask, prioritize tasks, and maintain attention to detail. Positive, professional demeanor and a customer-first attitude. Familiarity with inventory or project management tools (e.g., SiteTracker) is a plus. Prior experience in related or front-office support role is advantageous. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of the position. As the nature of business demands change so may the essential functions of this position. Compensation: $20-$25 per hour, commensurate with experience PI916b0cf68a3a-5711
Communication Technology Services Inc
Livermore, California
System Performance Engineer -Nor Cal Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. providing custom, carrier-grade in-building and campus connectivity solutions for Enterprises, Public Sector and Mobile Network Operators, solving and managing the most complex networking challenges. We are seeking an experienced Systems Performance Engineer to support Northern California. This position includes regional travel, IN THE FIELD. The candidate must live within the Northern California region and be flexible to travel as needed. QUALIFICATIONS: Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency Advanced knowledge of industry test equipment, such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's Must have experience Commissioning DAS OEM's such as CommScope, Corning, JMA, ADRF or similar. Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations Ability to interpret blueprints and iBwave design files Ability to manage multiple projects simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Ability to remain calm under pressure and present a positive professional attitude at all times. Ability to find and isolate troubles in distributed antenna systems thru logical troubleshooting methods and signal tracing Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the South Florida Operations Team; The System Performance Engineer position will ensure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's while fulfilling all contractual obligations. RESPONSIBILITIES: Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks. Perform pre and post RF benchmark data collection and data analysis. Interface with CTS operations teams to ensure networks are accurately built with highest quality standards. Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required. Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA's. Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues. Oversee AHJ inspections and 3rd party testing as necessary. Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations. Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project. Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Use of small hand tools to perform minor installation tasks. Maintain comprehensive project documentation using CTS' cloud-based file system Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files. Manage project deliverables for closeout package. Continuously improve practices based on lessons learned in the design and implementation process. Capacity to learn new DAS hardware and software in a short time working under pressure. Salary of 80-100k.Pay commensurate with experience This is full time position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Life Insurance and 401K. The Company 35-year-old company and the leading Enterprise cellular connectivity solution in the U.S. Majority-owned by Astra Capital, a nationally certified Minority Business Entity (MBE) Industry leader in DAS with over 20 years of experience and more than 6,000 complete network projects delivered Deep competency in wireless network design using advanced 3D modeling techniques and industry-leading design tools Design Center in Phoenix staffed 24x5 by 45 design engineers over 1,700 network designs delivered annually 350+ union/non-union field technicians nationwide with experience in deploying all major RF infrastructure OEMs (JMA, Commscope, Corning, Nokia, Ericsson, Airspan) National Network Operations Center utilizing AI-driven, predictive analytics for real time network monitoring/maintenance Sampling of CTS network projects across multiple market segments: PIf2b65bba5-
03/01/2026
Full time
System Performance Engineer -Nor Cal Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. providing custom, carrier-grade in-building and campus connectivity solutions for Enterprises, Public Sector and Mobile Network Operators, solving and managing the most complex networking challenges. We are seeking an experienced Systems Performance Engineer to support Northern California. This position includes regional travel, IN THE FIELD. The candidate must live within the Northern California region and be flexible to travel as needed. QUALIFICATIONS: Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency Advanced knowledge of industry test equipment, such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's Must have experience Commissioning DAS OEM's such as CommScope, Corning, JMA, ADRF or similar. Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations Ability to interpret blueprints and iBwave design files Ability to manage multiple projects simultaneously Ability to "think outside the box" and meet customer deadlines, perform as the "go-to" person for other CTS /customer issues Ability to remain calm under pressure and present a positive professional attitude at all times. Ability to find and isolate troubles in distributed antenna systems thru logical troubleshooting methods and signal tracing Strong verbal and written communication skills Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio) Proven ability to work in a fast-paced environment and adapt quickly to change Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude Must be able to travel within region with valid driver's license JOB DESCRIPTION: As part of the South Florida Operations Team; The System Performance Engineer position will ensure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's while fulfilling all contractual obligations. RESPONSIBILITIES: Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks. Perform pre and post RF benchmark data collection and data analysis. Interface with CTS operations teams to ensure networks are accurately built with highest quality standards. Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required. Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA's. Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues. Oversee AHJ inspections and 3rd party testing as necessary. Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations. Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project. Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget. Use of small hand tools to perform minor installation tasks. Maintain comprehensive project documentation using CTS' cloud-based file system Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files. Manage project deliverables for closeout package. Continuously improve practices based on lessons learned in the design and implementation process. Capacity to learn new DAS hardware and software in a short time working under pressure. Salary of 80-100k.Pay commensurate with experience This is full time position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Life Insurance and 401K. The Company 35-year-old company and the leading Enterprise cellular connectivity solution in the U.S. Majority-owned by Astra Capital, a nationally certified Minority Business Entity (MBE) Industry leader in DAS with over 20 years of experience and more than 6,000 complete network projects delivered Deep competency in wireless network design using advanced 3D modeling techniques and industry-leading design tools Design Center in Phoenix staffed 24x5 by 45 design engineers over 1,700 network designs delivered annually 350+ union/non-union field technicians nationwide with experience in deploying all major RF infrastructure OEMs (JMA, Commscope, Corning, Nokia, Ericsson, Airspan) National Network Operations Center utilizing AI-driven, predictive analytics for real time network monitoring/maintenance Sampling of CTS network projects across multiple market segments: PIf2b65bba5-
Seeking a visionary CIO with deep Oracle Fusion expertise to architect, modernize, and scale mission critical systems across a global, high growth data center environment. This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $300,000 - $400,000 per year A bit about us: We are seeking a dynamic and experienced Chief Information Officer (CIO) to join our client in the Energy industry. This is an exceptional opportunity for a seasoned professional to lead and drive our IT strategy, ensuring alignment with the business objectives of the organization. The CIO will be responsible for all aspects of our information technology and systems, including IT governance, enterprise technology strategy, and cybersecurity. The successful candidate should have a proven track record of leading IT transformation projects in complex environments and be comfortable operating at both strategic and operational levels. Why join us? Seeking a visionary CIO with deep Oracle Fusion expertise to architect, modernize, and scale mission critical systems across a global, high growth data center environment. Job Details 1. Develop and implement a customer-focused IT strategy that aligns with our business goals and objectives. 2. Lead the IT department in day-to-day operations, providing leadership for IT strategic initiatives. 3. Ensure the company's data remains secure by overseeing cybersecurity and maintaining up-to-date knowledge of threats and advancements in IT security. 4. Develop and manage the IT budget, ensuring cost-effectiveness and value delivery. 5. Establish IT policies and systems that will support the implementation of strategies set by upper management. 6. Build and maintain relationships with external IT vendors and service providers. 7. Analyze the business requirements of all departments to determine their technology needs. 8. Identify the need for upgrades, configurations or new systems and report to upper management. 9. Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance. 10. Control the IT department's output, user satisfaction and set goals to meet business needs. Qualifications 1. Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; Master's degree preferred. 2. Minimum of 5 years of experience in a senior IT management role, preferably in the Energy industry. 3. Proven experience in IT strategic planning, organization, and development. 4. In-depth understanding of IT governance and operations. 5. Demonstrated experience in enterprise technology strategy and execution. 6. Solid understanding of data analysis, budgeting, and business operations. 7. Superior knowledge of IT systems and infrastructure. 8. Background in designing, developing, and implementing large scale IT projects. 9. Demonstrated ability to build consensus and work effectively within a cross-departmental team. 10. Excellent leadership and team management skills. 11. Strong understanding of project management principles. 12. Excellent interpersonal and communication skills, with a strategic vision and good judgment. 13. Experience with cybersecurity and risk management practices. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/01/2026
Full time
Seeking a visionary CIO with deep Oracle Fusion expertise to architect, modernize, and scale mission critical systems across a global, high growth data center environment. This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $300,000 - $400,000 per year A bit about us: We are seeking a dynamic and experienced Chief Information Officer (CIO) to join our client in the Energy industry. This is an exceptional opportunity for a seasoned professional to lead and drive our IT strategy, ensuring alignment with the business objectives of the organization. The CIO will be responsible for all aspects of our information technology and systems, including IT governance, enterprise technology strategy, and cybersecurity. The successful candidate should have a proven track record of leading IT transformation projects in complex environments and be comfortable operating at both strategic and operational levels. Why join us? Seeking a visionary CIO with deep Oracle Fusion expertise to architect, modernize, and scale mission critical systems across a global, high growth data center environment. Job Details 1. Develop and implement a customer-focused IT strategy that aligns with our business goals and objectives. 2. Lead the IT department in day-to-day operations, providing leadership for IT strategic initiatives. 3. Ensure the company's data remains secure by overseeing cybersecurity and maintaining up-to-date knowledge of threats and advancements in IT security. 4. Develop and manage the IT budget, ensuring cost-effectiveness and value delivery. 5. Establish IT policies and systems that will support the implementation of strategies set by upper management. 6. Build and maintain relationships with external IT vendors and service providers. 7. Analyze the business requirements of all departments to determine their technology needs. 8. Identify the need for upgrades, configurations or new systems and report to upper management. 9. Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance. 10. Control the IT department's output, user satisfaction and set goals to meet business needs. Qualifications 1. Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; Master's degree preferred. 2. Minimum of 5 years of experience in a senior IT management role, preferably in the Energy industry. 3. Proven experience in IT strategic planning, organization, and development. 4. In-depth understanding of IT governance and operations. 5. Demonstrated experience in enterprise technology strategy and execution. 6. Solid understanding of data analysis, budgeting, and business operations. 7. Superior knowledge of IT systems and infrastructure. 8. Background in designing, developing, and implementing large scale IT projects. 9. Demonstrated ability to build consensus and work effectively within a cross-departmental team. 10. Excellent leadership and team management skills. 11. Strong understanding of project management principles. 12. Excellent interpersonal and communication skills, with a strategic vision and good judgment. 13. Experience with cybersecurity and risk management practices. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Wanted: Experienced Energy Management Systems Technician (All Levels of Experience Needed) For Our Austin Location This Jobot Job is hosted by: Stephen Niedringhaus Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $31 - $38 per hour A bit about us: Wanted: Experienced Energy Management Systems Technician (All Levels of Experience Needed) For Our Austin Location We don't just design, build, and operate data centers-we enable the technology of the future. Led by a vision of revolutionary innovation, operational excellence, and purpose-driven progress, our teams are evolving what's possible for AI, cloud, and enterprise clients worldwide. Every employee contributes to a mission greater than themselves: creating the world's most advanced digital infrastructure to power the progress of humanity. As an Energy Management Systems Technician, you'll join a world-class technical operations team responsible for the installation, integration, and maintenance of our electrical power monitoring systems (EPMS) across mission-critical data centers. These roles are hands-on, dynamic, and essential to ensuring power reliability, operational efficiency, and sustainability in our high-performance environments. We are hiring at multiple levels (I-III) depending on your experience, technical knowledge, and leadership capabilities. Interviews are going on now. Don't wait. Apply today! Why join us? We offer several comprehensive benefit plans, and we cover 100% of Medical and Dental Insurance for you and your family! Other Benefits Include: Vision Insurance 100% paid telemedicine, including mental health visits Employer contribution to Health Savings Account (HSA) Paid life and AD&D insurance Voluntary supplemental life and AD&D insurance Short-term and long-term disability insurance Paid maternity leave Leave of absence options Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Benefits Resource Center Mobile Benefits App 401(k) plan with an excellent matching percentage! PTO and Holidays and more Job Details What You'll Do Depending on your level, you will be responsible for activities including: Installation, configuration, and maintenance of power monitoring devices and databases (Schneider Electric EcoStruxure PME, LDC, DCE, etc.) Troubleshooting and repair of EPMS hardware and communications networks Reviewing and auditing electrical engineering drawings and documentation Supporting EPMS deployments during data center expansions Providing remote support and coordination with external teams and vendors Developing operating procedures, training materials, and system graphics/tools Integrating EPMS with Building Management Systems (BMS) for monitoring and automation Performing daily EPMS system checks and validating system functionality Leading or assisting in project management for special installations and upgrades Level Differentiation EMS Technician I - Entry/Foundational 1+ year of experience troubleshooting electrical or communications equipment Supports installations, maintenance, and EPMS deployments under guidance Builds foundational knowledge of electrical systems, safety procedures, and data-center environments EMS Technician II - Intermediate/Independent 2+ years of relevant experience in electrical, controls, or data-center systems Performs advanced troubleshooting, system checks, and documentation management Leads small-scale deployments and assists in EPMS/BMS integration and vendor coordination EMS Technician III - Advanced/Lead 4+ years of progressive experience in electrical power monitoring or control systems Provides advanced technical support, vendor oversight, and project leadership Develops custom EPMS programs, graphics, and reports; resolves advanced networking issues Mentors junior technicians and supports continuous process improvement What You Bring Strong understanding of electrical or mechanical systems in a data-center or industrial environment (transformers, switchgear, UPS, PDUs, ATS/STS units, cooling systems, etc.) Familiarity with communication protocols such as Modbus, SNMP, or BACnet Hands-on experience with EPMS/PME, SCADA, or BMS systems (a plus) Excellent problem-solving and analytical skills Proven ability to work both independently and in a team environment Strong communication and documentation skills Willingness to learn, travel, and adapt in a fast-paced, technology-driven environment Education & Certifications Degree in Electrical Engineering, Computer Science, Electronics, or a related field preferred (or equivalent technical training/experience) Relevant certifications such as CompTIA Network+, Electrical/Controls, or Schneider Electric PME certifications are a plus Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/01/2026
Full time
Wanted: Experienced Energy Management Systems Technician (All Levels of Experience Needed) For Our Austin Location This Jobot Job is hosted by: Stephen Niedringhaus Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $31 - $38 per hour A bit about us: Wanted: Experienced Energy Management Systems Technician (All Levels of Experience Needed) For Our Austin Location We don't just design, build, and operate data centers-we enable the technology of the future. Led by a vision of revolutionary innovation, operational excellence, and purpose-driven progress, our teams are evolving what's possible for AI, cloud, and enterprise clients worldwide. Every employee contributes to a mission greater than themselves: creating the world's most advanced digital infrastructure to power the progress of humanity. As an Energy Management Systems Technician, you'll join a world-class technical operations team responsible for the installation, integration, and maintenance of our electrical power monitoring systems (EPMS) across mission-critical data centers. These roles are hands-on, dynamic, and essential to ensuring power reliability, operational efficiency, and sustainability in our high-performance environments. We are hiring at multiple levels (I-III) depending on your experience, technical knowledge, and leadership capabilities. Interviews are going on now. Don't wait. Apply today! Why join us? We offer several comprehensive benefit plans, and we cover 100% of Medical and Dental Insurance for you and your family! Other Benefits Include: Vision Insurance 100% paid telemedicine, including mental health visits Employer contribution to Health Savings Account (HSA) Paid life and AD&D insurance Voluntary supplemental life and AD&D insurance Short-term and long-term disability insurance Paid maternity leave Leave of absence options Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Benefits Resource Center Mobile Benefits App 401(k) plan with an excellent matching percentage! PTO and Holidays and more Job Details What You'll Do Depending on your level, you will be responsible for activities including: Installation, configuration, and maintenance of power monitoring devices and databases (Schneider Electric EcoStruxure PME, LDC, DCE, etc.) Troubleshooting and repair of EPMS hardware and communications networks Reviewing and auditing electrical engineering drawings and documentation Supporting EPMS deployments during data center expansions Providing remote support and coordination with external teams and vendors Developing operating procedures, training materials, and system graphics/tools Integrating EPMS with Building Management Systems (BMS) for monitoring and automation Performing daily EPMS system checks and validating system functionality Leading or assisting in project management for special installations and upgrades Level Differentiation EMS Technician I - Entry/Foundational 1+ year of experience troubleshooting electrical or communications equipment Supports installations, maintenance, and EPMS deployments under guidance Builds foundational knowledge of electrical systems, safety procedures, and data-center environments EMS Technician II - Intermediate/Independent 2+ years of relevant experience in electrical, controls, or data-center systems Performs advanced troubleshooting, system checks, and documentation management Leads small-scale deployments and assists in EPMS/BMS integration and vendor coordination EMS Technician III - Advanced/Lead 4+ years of progressive experience in electrical power monitoring or control systems Provides advanced technical support, vendor oversight, and project leadership Develops custom EPMS programs, graphics, and reports; resolves advanced networking issues Mentors junior technicians and supports continuous process improvement What You Bring Strong understanding of electrical or mechanical systems in a data-center or industrial environment (transformers, switchgear, UPS, PDUs, ATS/STS units, cooling systems, etc.) Familiarity with communication protocols such as Modbus, SNMP, or BACnet Hands-on experience with EPMS/PME, SCADA, or BMS systems (a plus) Excellent problem-solving and analytical skills Proven ability to work both independently and in a team environment Strong communication and documentation skills Willingness to learn, travel, and adapt in a fast-paced, technology-driven environment Education & Certifications Degree in Electrical Engineering, Computer Science, Electronics, or a related field preferred (or equivalent technical training/experience) Relevant certifications such as CompTIA Network+, Electrical/Controls, or Schneider Electric PME certifications are a plus Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: