33 jobs found

The working schedule for this role will be at CVG 100 and will be a shift 2 position. SUMMARY Provide technical support to end-users for PC, server, hardware, or software applications. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Load & verify software packages. Support any resource on projects as assigned. Troubleshoot and resolve end user issues. Install & configure PC/Peripherals. Follow all corporate, regional and local ISS & Site policy. Resolve site level Incident management. Populate knowledge Database & Configuration Management Database where appropriate. Information Technology Infrastructure Library knowledge. Emphasize management of queues, and adherence to Service Level Agreement/Key Performance Indicators. Install and Configure PCs (Ghost). Troubleshoot basic issues with scanners (MES/SAP RF). Administer the PBX (re-enabling and creating phones). Provide Support via phone for offsite users. Purchase software and hardware via the P.O. Process. Administer user accounts via Bind View. (Use of AD). Provide Maintenance and Support of Audio-Visual equipment. Perform basic level of support for users on IT baseline apps. Following all procedures around the ISS security policy. Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner. End user technical assistance. Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Loads and verifies correct operation of software packages. Troubleshoots and resolves end user problems and ensures correct operation of personal computers. Simulates or recreates user problems to resolve operating difficulties. Maintains inventory of computer parts and lo of all repairs/service performed. Provides training and technical assistance to users. Safety and health rules and regulations associated with this position and as directed by supervisor. Participate in the exchange of ideas and information within the department. Ask questions; encourage input from team members. Provide regular updates to appropriate managers. Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). Drive continuous improvement through trend reporting analysis and metrics management. Assure that procedures and work instructions are efficient and not redundant. Offer new ideas and suggestions for improvement. Identify and implement new practices and processes. Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority. Confer with reporting manager on complex or unusual situations. Establish new measurement systems if/where possible. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality) Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Maintain discretion and confidentiality in all areas pertaining to the IT systems. Understand and embrace the business and IT strategic direction. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS High School diploma and one year of experience OR an equivalent combination of education and experience. A+ certification required. Knowledge of all Microsoft applications/utilities. LANGUAGE REQUIREMENTS Customer service skills as well as effective communication skills. both verbal and written. Ability to follow written and verbal directions. Must have a service orientated attitude, customer focus, sense of urgency, professional demeanor, time management skills, analytical thinker. Provide on call support. Ability to understand network and system architecture PHYSICAL REQUIREMENTS Individual will be required to use computer keyboards or other equipment for extended periods of time. Individual may be required to sit or stand for extended periods of time. Specific vision abilities required for this job include close vision for reading and studying technical materials and use of computer monitor screens a great deal of the time. Specific physical abilities required by the job may include walking, reaching carrying and lifting up to 25 lbs., with some occasional lifting up to 50lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual?s primary workstation is located in the office area, with some time spent on the manufacturing floor. The noise level in the work environment ranges from low to moderate.

Desktop Support Technician in Los Angeles, CA. opportunity This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $24 - $27 per hour A bit about us: Prestige Hospital System Placed in both California in a broad assessment of excellence in hospital-based patient care. Why join us? Competitive Salary Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are seeking a dynamic and dedicated Consulting Desktop Support Technician to join our Tech Services team. This role is crucial in maintaining the integrity of our technological infrastructure and ensuring seamless operation for our end users. As a Consulting Desktop Support Technician, you will be providing technical and troubleshooting assistance, adhering to our IT processes, and recommending ways to improve these processes. You will be working closely with our IT Client Services team and directly communicating with management to resolve customer service issues swiftly and efficiently. Responsibilities: Provide technical and troubleshooting assistance to end users, ensuring their IT needs are met. Adhere to and maintain IT processes and practices, ensuring a smooth and efficient service. Identify and recommend improvements to current processes to the IT Client Services team. Communicate and escalate customer service issues to management for swift resolution. Assist in the installation, repair, and maintenance of workstations at all our locations. Prepare defective parts for shipment to the manufacturer and maintain records of parts inventory for spare equipment. Attend vendor training workshops to gain proficiency in workstation and peripheral equipment servicing. Perform on-call duties and other assigned tasks as necessary. Minimum Education: High school or equivalent required Associate's degree in a related field preferred Minimum Experience: Minimum 6 months' experience in IT up to two (2) years required. Experience with or exposure to the following: Operating systems: Windows 7, 10, OS X Office Productivity Software: Office 2010 and 2016 Cerner Footprints Kronos Experience in Desktop support Accountabilities: Provide technical and troubleshooting assistance to Keck Medicine of USC end users as required Provide technical and troubleshooting assistance to Keck Medicine of USC end users as required. Adhere to Keck Medicine of USC IT processes and practices. Identify and recommend ways to improve processes to Keck Medicine of USC IT Client Services team. Communicate and escalate customer service issues to management in order to resolve quickly and efficiently. Responds to questions from users or escalates their issues to an IT manager at Keck Medicine of USC IT. Assist in the installation, repair and maintenance of work stations at all Keck Medicine of USC hospitals and clinic locations. Prepares defective parts for shipment to manufacturer. Assist in maintaining records or parts inventory for spare equipment. Attends vendor training workshops to gain proficiency in workstation and peripheral equipment servicing. Ability to perform on-call duties. Performs other duties as assigned. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities ? Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. ? Maintain a customer-first approach, ensuring users are informed throughout the support process. ? Collaborate with IT support teams to escalate and resolve issues efficiently. ? Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10, Windows 11desktops, laptops, and mobile devices. ? Support Microsoft Office 365 applications, including Outlook, Teams, One Drive, and cloud storage platforms (e.g., Box). ? Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. ? Utilize tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. ? Assist with antivirus software management in an enterprise environment. ? Maintain accurate asset inventory records and support asset management processes. ? Use Service Now for ticket logging, tracking, and resolution (desirable). Essential Skills & Experience ? Proven experience providing in-person technical support in a customer-focused environment. ? Excellent communication skills, with the ability to explain technical issues in simple terms. ? Strong knowledge of Microsoft Windows environments within an enterprise domain setting. ? Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods. ? Proficiency in supporting Windows 10, Microsoft Office 365, and Desktop/laptop hardware. ? Experience supporting Microsoft Office applications, especially Outlook and Teams. ? Familiarity with cloud-based storage solutions such as One Drive and Box. ? Awareness of antivirus software management in enterprise environments. ? Understanding of asset management processes and procedures. Desirable Skills ? Experience supporting Apple Mac OS and iOS devices. ? Mobile device setup and deployment experience. ? Knowledge and experience of Service Now ITSM platform. Working Style ? Comfortable working in a high-visibility, customer-facing role. ? Able to balance desk-based support with proactive floor walking to provide at-desk assistance. ? Focused on delivering an outstanding customer experience at all times.

Description: Dogwood Industries - Who We Are Build your future with Dogwood Industries! Dogwood Industries is at the forefront of designing and manufacturing Pre-engineered Panelized Relocatable Metal Buildings, delivering industry leading solutions for mission-critical projects across industrial and DoD markets. Through a precise blend of manufacturing and construction, we enable high-performance, rapidly deployable structures that keep critical missions moving forward. Our team provides leadership in the design process that transforms the way our clients work by delivering buildings as equipment solutions in harsh environments around the world. If you are motivated by innovation, thrive in a fast-paced setting, and want to be part of a team that is revolutionizing the building industry, we'd love to speak with you! General Job Description Dogwood Industries is seeking a full-time IT Systems Administrator to join our growing team. This role is hands-on and business-critical, supporting our core infrastructure, users, and company ERP system. The Systems Administrator will be responsible for day-to-day IT operations, with a strong emphasis on administering and supporting our ERP platform, which runs on HTML-based applications and Microsoft SQL Server. This role is ideal for a systems administrator who is comfortable working with databases at an administrative and troubleshooting level, without being a dedicated DBA. This position supports facilities in Sedro-Woolley, Everett, and Bothell, WA. Duties & Responsibilities Systems & Infrastructure Install, configure, and maintain workstation, server, network hardware and software Monitor system health, performance, and availability across servers and applications Coordinate software updates and upgrades, test new features, and ensure compatibility prior to deployment Manage backup, recovery, and disaster recovery processes for servers and databases Create, maintain, and update technical documentation for systems, applications, databases, configurations, procedures, and processes to ensure knowledge sharing Participate in IT security audits and vulnerability assessments Provide on-call support for critical system issues outside regular business hours ERP & Database Administration (Primary Focus) Administer, support, and troubleshoot the company ERP system running on HTML-based applications and Microsoft SQL Server Manage the installation, configuration, maintenance, and monitoring of Microsoft SQL Server Standard instances Perform database maintenance tasks including backups, restores, patching, permissions, and basic performance monitoring Assist with SQL query troubleshooting, data validation, and resolving ERP-related data or performance issues Support and maintain SQL databases for SolidWorks, AutoCAD, PDM, and ERP systems Work with vendors, internal stakeholders, and MSPs on ERP upgrades, fixes, and integrations Cloud, Security & Specialized Systems Administer and maintain Azure Government Cloud environments Manage user access, security controls, and compliance-related configurations Support connectivity and security of networked industrial equipment and systems Maintain inventory of IT hardware, software, mobile devices, and VoIP phone systems End User & Project Support Respond to and resolve IT support tickets and assistance to end users Maintain inventory of IT assets, hardware, and software Travel as required between facilities Requirements: Requirements 5+ years of experience as an IT Technician or similar role Strong knowledge of workstations, servers, and networking systems Strong Knowledge of PDM, SolidWorks software, and SQL Database structures Experience with troubleshooting and problem-solving basic computer issues Excellent communication and customer service skills Ability to work independently and as part of a team Strong attention to detail Strong verbal and writing skills in English US Citizen Preferred Qualifications Associates or Bachelor's Degree in Computer Science, Information Technology, or a related field Technical Certifications are a plus: Microsoft Certified Systems Administrator (MCSA), CompTIA Knowledge of NIST 800-171 and CMMC requirements Knowledge of Azure and cloud environments Knowledge of SQL and databases. Physical Requirements/Work Environment This position requires moderate physical activity, primarily in an office environment but may include visits to the manufacturing facilities or jobsites to collaborate and inspect materials. To perform the essential functions of this job, the employee is regularly seated at a computer desk with the option to stand, is utilizing the telephone frequently, and participating in meetings with colleagues, clients, third party vendors, etc. There are stairs in the office. Position requires lifting up to 40 lbs. In the factory setting, you may inspect and handle materials and be exposed to shop elements such as noise, dust, fumes, and odors. Compensation $85,000 - $115,000 annually, depending on experience and qualifications Benefits Health Benefits, including medical, dental and vision Company paid and supplemental life insurance Short-term disability Long-term disability Additional voluntary benefits Paid vacation, paid sick leave and paid holidays 401(k) retirement plan, with employer match Employee Referral Bonus Program Applicant Notes Applicants must provide complete work history with employer references for last three to five years All employees are subject to a pre-employment background check and pre-employment and random drug testing. Due to working in / being exposed to a safety sensitive environment, THC testing will occur as part of all drug screens. Location This is an onsite position at the Dogwood Everett Factory at th Ave NE, Everett, WA 98201. Travel to Dogwood's Bothell Corporate office or Sedro-Woolley Factory office, as needed. Application Assistance If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Dogwood's HR department at or . Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace discrimination is illegal Disclaimer: Although the Company has attempted to accurately and thoroughly describe this position, the Company reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of the Company, at any time, with or without advance notice. In order to meet company deadlines, work in excess of 40 hours per week may be required from time to time. PM22 Compensation details: 00 Yearly Salary PI804c35db9b6b-7560

IT Systems Technician Job Summary: In this role, you will be responsible for providing technical support to credit union staff and third-party partners through in person, phone, chat, and email channels. Maintaining assigned systems and provide problem resolution and technical support services with high reliability and a minimum of supervision and direction. You will be responsible for providing a high level of end-user support in responding to questions, diagnosing, and resolving problems within their level of expertise Salary: $29.00- $36.00 Per Hour Depending on Experience This is an in-office position About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a "Best-In-State" credit union, four years in a row! Key Responsibilities: Provide in-person and virtual technical support to credit union staff. Install, configure, and maintain desktop PCs, laptops, and Apple Mac machines. Install, configure, and maintain related peripheral equipment for end users. Trouble shoot errors and issues with end-user PCs and peripheral equipment. Coordinate 3rd party support of end-user systems when necessary. Provide high-level end user support to questions and problem resolution. Diagnose and resolve technology-based issues/problems. Oversee and maintain assigned systems including problem resolution and support services. Qualifications: Required Skills: Minimum of two years of IT Systems support or related experience. Associate's degree in computer science, or equivalent work or educational experience preferred. Troubleshoot, diagnose, and resolve computer hardware and software problems and failures of varying difficulty efficiently and effectively. Demonstrate analytical and problem-solving skills. Preferred Skills: Certifications - VMware, Cisco, Microsoft Certifications, or other IT industry standard certifications a plus. What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.

PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.

Help Desk Tech Responsibilities: Monitor VRU's and IVR's on an hourly basis Update remote users with corporate antivirus software and any other software updates when applicable Create, troubleshoot and resolve work orders Troubleshoot user issues Monitor Track IT ticketing system Answer Help Desk line Follow up on work orders with requestors Follow up with IT staff on work orders that are overdue or close to being overdue to ensure prompt resolution Check resolutions on closed work orders daily Produce weekly reports as needed Update critical documentation in a timely manner Administer VPN dual authentication tool Qualifications and Experience: Strong verbal and written communication skills are required Strong troubleshooting skills Must be detail oriented, well organized and self-motivated Ability to work with all levels of management Must be able to effectively work independently and in team environments. Ability to work in a fast paced environment and manage time efficiently between multiple priorities. Advanced skills in Microsoft Office Active Directory Outlook Familiar with Windows 7 and 8 environments. Job Type: Full-time- Overnight Required experience: Prior Help Desk or IT experience Required education: Some college or technical school education

This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $69,000 per year A bit about us: We are a global food manufacturing company specializing in high-quality bakery and convenience food products for retail, foodservice, and industrial customers. With operations across multiple regions, we combine deep product expertise, advanced manufacturing capabilities, and a strong commitment to food safety, quality, and innovation. Our portfolio spans a wide range of ready-to-use and ready-to-bake solutions designed to meet the evolving needs of modern consumers. From traditional favorites to innovative formats, we focus on delivering products that are consistent, scalable, and aligned with market trends. Why join us? Health & Insurance Retirement / Savings 401(k) retirement savings plan with employer match Work Environment & Values Focus on quality of life at work , a collaborative and participative atmosphere, and high employee engagement Programs and initiatives to support well-being and a positive workplace culture Training & Development Internal training programs including structured learning (e.g., technical and operational training modules). Career and skills development opportunities through organized training initiatives. Workplace Safety & Well-Being Measures aimed at preventing occupational hazards and promoting health and safety on the job. Job Details Position Summary The IT Support Technician - Manufacturing Operations is responsible for delivering hands-on technical support for all production and office IT systems within a U.S.-based food manufacturing facility. This role ensures the reliable operation of workstations, production-floor devices, printers, labelers, network-connected peripherals, and Microsoft Teams-enabled meeting rooms. In addition to on-site support, this position provides remote assistance to other North American facilities and limited after-hours support for international locations as needed. The IT Support Technician serves as the on-site IT liaison, collaborating closely with remote infrastructure, cybersecurity, and business application teams to maintain IT standards, system reliability, and operational uptime across global operations. Essential Duties and Responsibilities Provide day-to-day IT support for production systems, office workstations, and connected devices within the facility. Troubleshoot and resolve issues related to production IT infrastructure, including network switches, wireless access points, industrial PCs, scanners, and label printers. Support and maintain Microsoft Teams Rooms, conferencing technologies, and collaboration tools. Ensure all IT incidents and service requests are properly logged, tracked, and resolved within the ITSM/ticketing system (e.g., GLPI or equivalent). Coordinate with North American infrastructure and cybersecurity teams to ensure compliance with IT security and operational standards. Perform routine system checks, preventative maintenance, and basic network troubleshooting on-site. Manage imaging, deployment, patching, and updates of Windows-based devices in alignment with global IT policies. Support end-user onboarding and offboarding processes, including Active Directory and Entra ID account provisioning. Assist with hardware lifecycle management, including inventory tracking, asset tagging, replacement, and disposal. Provide remote troubleshooting and after-hours support for North American and European facilities as required. Support plant operations during scheduled maintenance windows and production-critical periods. Maintain and update IT documentation to reflect current systems, procedures, and configurations. Escalate recurring, complex, or high-impact issues to regional infrastructure teams for root cause analysis and resolution. Perform additional duties as assigned in support of operational and IT objectives. Education, Experience, and Skills Associate degree in Information Technology or equivalent hands-on experience required; Bachelor's degree preferred. Minimum of 2 years of experience in IT support, preferably within a manufacturing or production environment. Strong working knowledge of Windows operating systems, Microsoft 365, Microsoft Teams, and common business applications. Familiarity with networking fundamentals, including LAN/Wi-Fi, DHCP, DNS, and VLANs. Experience using ITSM or helpdesk ticketing systems (e.g., FreshService, Jira, GLPI, Xurrent, or similar). Understanding of IT asset management, device imaging, and endpoint patching practices. Basic knowledge of cybersecurity principles and frameworks such as NIST CSF or ISO 27001. Experience supporting collaboration and conferencing hardware (e.g., Logitech, Poly, or Crestron Teams Rooms). Physical and Safety Requirements Manual dexterity and hand-eye coordination for operating office and IT equipment. Ability to lift, move, and install IT hardware as required. Strong verbal and written communication skills with a customer-service-oriented mindset. Success Metrics Timely resolution and closure of support tickets within defined SLAs. High end-user satisfaction scores within the ITSM platform. Achievement of defined IT performance KPIs. Zero unplanned production downtime attributed to IT system failures. Full compliance with IT security, data protection, and operational policies. Effective collaboration with regional and global IT teams while adhering to standardized support practices. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Desired Skills & Experience Responsibilities: Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices Printer break-fix and installation Disposal, redeployment and Asset reclaim Shipping coordination Data Backup and Data Recovery coordination Hardware Refresh Warranty and Out-of-warranty repair and replacement Depot Services Walk Up Support Spare parts management Executive (VIP) Support: Provide high-touch, white-glove IT support to executives and senior leadership. Ensure rapid response and resolution of technical issues impacting VIP users. Maintain and set up conference rooms, video conferencing equipment, and executive office IT infrastructure. Conduct proactive health checks on executive devices to prevent potential disruptions. Coordinate with cross-functional teams to ensure seamless IT support during executive meetings and travel. Audio and Video Support including Health Checks Inventory and Asset Management - Depot Operations Coordinate with external vendors for dispatch support Identify and resolve hardware and software application conflicts Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents Responsible for asset tagging and entering all incoming equipment into our asset management system Collaborate with cross-functional teams to properly onboard incoming new hires Ensure that hardware is properly assigned and updated into our management system Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware Ensure that resolutions are consistent with company standards and policies

KTUL Newschannel 8 has an excellent opportunity for an Engineering Technician. The ideal candidate will be involved in the installation, troubleshooting and support of the infrastructure, and systems within the broadcast facility. The candidate must have a passion for broadcast / IT and be comfortable with current media technologies, concepts, and emerging trends. Responsibilities include, but are not limited to: Installation, configuration, and daily maintenance/troubleshooting of broadcast and computer systems. Support the News Department by providing operational support before and during newscasts and during breaking news. Knowledge of Avid editing systems a plus Provide operational support for end-users; respond to help desk tickets and calls. Interface with third party vendors and support technicians. Lead, execute, and complete projects as directed by management. Adhere to Sinclair policies and best practices in a broadcast environment. All other duties as assigned. Requirements: Minimum 2 years of experience in a broadcast environment or related field Possess strong engineering, IT/networking, and troubleshooting skills. Be willing to expand their knowledge with emerging broadcast industry concepts/technologies. Have excellent interpersonal and communications skills. Be a self-starter and able to learn quickly in a fast-paced environment, working both independently and as a part of a diverse team. Demonstrate the ability to pivot and manage changing priorities and tight deadlines. A degree in a technical related field, appropriate certifications, and/or equivalent experience. This position may be subject to 24 hour on-call including weekends and holidays. Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

Key Responsibilities Deliver onsite and remote support for end users, resolving incidents relating to EUC equipment including desktops, laptops, peripherals, and mobile devices. Provide Break/Fix support, troubleshooting, and issue resolution for hardware and software failures. Initiate and manage the creation of tickets for each reported issue, ensuring that all incidents are accurately logged and tracked through resolution. Conduct pre-installation and site surveys in alignment with requirements for network connectivity, power, and coordination with third-party suppliers. Perform IMACD (Install, Move, Add, Change, Dispose) hardware and software operations as per service requests. Carry out asset refresh activities and manage the disposal of hardware in accordance with company policies. Issue loaner devices or software for repairs or in cases of lost/stolen equipment, including data backup and recovery. Coordinate and manage warranty repairs with hardware vendors and facilitate IT equipment returns under asset management guidelines (including legal hold PCs). Assist users by providing support through SmartHubs installed at designated sites, ensuring seamless access to remote troubleshooting and device assistance.

HCL Technologies Limited Job Summary The FSO Technician is responsible for deskside and field support for end users. The role includes device deployment, incident/request resolution, asset handling, and on-site technical assistance to ensure clinicians and business users can work without interruption. Key Responsibilities Key Responsibilities: • Provide deskside and remote support for Windows and Apple laptops/desktops • Troubleshoot and resolve issues related to Google Workspace / O365 / collaboration tools • Perform device imaging, staging, deployment, and post-deployment validation • Configure, support, and troubleshoot end-user devices and peripherals • Support mobile devices (iOS/Android), enrollment, and basic MDM troubleshooting • Diagnose and resolve hardware, OS, and application issues • Manage tickets in ServiceNow or similar ITSM tool including updates and closure • Follow ITIL processes for incident, request, and asset handling • Assist with new-hire onboarding (accounts, devices, access coordination) • Ensure accurate asset assignment and updates in the asset management system • Perform asset tagging, inventory counts, and stockroom organization • Coordinate depot/vendor repairs and warranty replacements • Adhere to SLAs, security policies, and compliance standards required in healthcare • Participate in rotational on-call and after-hours support when required Skill Requirements 2-3 years of experience in deskside / field support / EUC support • Strong knowledge of Windows 10/11 and basic Mac support • Experience with ServiceNow or similar ticketing systems • Working knowledge of networking basics (TCP/IP, Wi-Fi, VPN) • Excellent troubleshooting and customer service skills • Ability to work independently or as part of a team in clinical environments • Ability to lift and move IT equipment as needed Additional Qualifications (Preferred): Certification in relevant field (e.g., HVAC, electrical, etc.) Experience with specific equipment or software Other Requirements 1. Optional Certifications: Comptia A+, Itil Foundation, Or Equivalent In Hardware Support And Operations

Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3

Job Summary An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations. In this role, you will work under the guidance of senior technicians to perform IT maintenance, troubleshoot and repair computer systems and peripheral equipment, and manage service requests through a ticketing system. You will install and configure PCs, servers, uninterruptible power supplies (UPS), printers, scanners, telephony equipment, and audiovisual systems, including video teleconferencing operations. The role also includes ensuring connectivity, security compliance, and adherence to manufacturer specifications. Responsibilities include monitoring, securing, and patching network devices, maintaining hardware and software accountability, and coordinating equipment setup, moves, and disposal in accordance with security regulations. The position may require limited travel. Additional duties include troubleshooting access card issues, assisting in user training, and supporting general IT operations as needed. Key Responsibilities The Information Technology Specialist will: Support PCs, hardware, wireless networking, and softwareinstallation, testing, configuration, and operations Maintain workstations, network access, and system documentation Perform Video Teleconference (VTC) system administration, scheduling, and configuration Provide network and client support, including account creation, modification, and deletion Deliver multi-tier Help Desk support, troubleshooting hardware and software issues Perform hardware/software system upgrades, modifications, and configurations Configure and support desktops and laptops Analyze and troubleshoot system anomalies Prepare systems for operational use and support testing activities Manage IT workflows and service tickets efficiently Required Skills & Experience Active Top Secret clearance with SCI eligibility (TS/SCI) Minimum 9 months of experience working in a SAP or SCI environment within the past five years 3+ years of relevant DoD IT experience Experience supporting an IT Help Desk and providing direct customer support Strong communication and interpersonal skills, with the ability to work effectively in a dynamic environment Education & Certifications Required: Bachelors degree in Arts or Science (or equivalent work experience) CompTIA Network+ or equivalent certification (DoDM 8140.03 Tech Support Specialist Level I) Preferred: Security+ or equivalent certification (DoDM 8140.03 compliance) must obtain within six months of hire Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) plan Paid Time Off (PTO) Paid Parental Leave Tuition reimbursement Paid federal holidays

Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details

Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details

Posting Number: CM- Posting Title: Library Technician, Cataloging Position Title: Library Technician, Cataloging Division: Library, Learning Resources, & Distance Learning Department: Library FTE: 100 Term (month/year): 12 Months/Year Primary Work Schedule: Monday - Thursday 11:00am-9:30pm Shift Differential Shift differential eligibility based on the current collective bargaining agreement. Health & Welfare Mt. San Antonio College offers a competitive and excellent benefits package providing medical, dental, and vision benefits to eligible employees and their dependents. Lifetime supplemental medical benefits are also available for eligible retirees. The College contributes an annual premium up to the family coverage amount equivalent to Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans for eligible employees. The District participates in the Public Employees' Retirement System (PERS), State Teachers' Retirement System (STRS) retirement programs, and National Benefit Services. Note: The District does not cover Medicare expenses. Please visit the Mt. San Antonio College Benefits Website for further information. Salary and Health & Welfare Benefits are subject to change based on the Collective Bargaining Agreement or Meet-and-Confer agreements depending on job classification. Annual Salary Step Range: $65,601.96 - $83,726.28 Open Date: 11/19/2025 Initial Screening Date: 12/09/2025 Open Until Filled: Yes District Rights: We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies. Application Requirements: First Review of Applications: Complete application packets will be accepted until the position is filled; however, applications submitted by 11:59 p.m. (PT) on the above listed Initial Screening Date are assured consideration. Applicants must submit all of the following materials online, unless otherwise noted, at Mt. SAC Employment Website to be considered for this position: 1. A Mt. San Antonio College online application. 2. A cover letter describing how the applicant meets the required education and experience. 3. A detailed résumé that summarizes educational preparation and professional experience for the position. 4. If applicable, all candidates, including current or former employees of the college, are required to show evidence of the awarded/conferred degree from the issuing college/university, and this evidence must be submitted with the online application to demonstrate that the required educational qualifications are met. Unofficial transcripts or a copy of the diploma are acceptable at the time of application. Official transcripts will be requested if an offer of employment is made. 5. Optional - Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). Confidential letters of recommendation are not allowed for this position. Special Note to Applicants: To be guaranteed consideration, it is the applicant's responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College Property, will not be returned, and will not be copied. Please visit the Mt. SAC Employment Website to complete and submit your application for this position. A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA . Human Resources telephone #: . Human Resources e-mail: . Do Not include photographs or personal information (e.g. DOB, place of birth, etc.) on your application or supporting documents. Long Distance Travel for Interviews: If you are selected to participate in an interview and attendance will require you to travel in excess of 150 miles from your residence, please contact the Human Resources Technician listed on the interview invitation to discuss accommodation and/or travel reimbursement . Foreign Transcripts Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline. Selection Procedure A committee will evaluate applications, considering the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview. Interviews may include a writing sample, committee presentation, and/or performance test. The start date will follow Board approval and live scan clearance receipt. Definition: Under general supervision, performs a variety of more complex paraprofessional library support services; provides direct service and assistance to staff and students; provides technical and functional direction to assigned Library Technicians. Supervision Received and Exercised: Receives general supervision from the Dean, Learning and Library Resources. Exercises technical and functional direction and provides training to assigned staff. Class Characteristics: This is a classification, within the Library Technician series, that is responsible for cataloging and collection maintenance and customer service tasks including, resolving customer issues, interpreting library policies, and cash reconciliation. Incumbents may assist patrons at public desks such as the circulation desk and throughout the library. This class is distinguished from the other levels in the class series in that it performs complex library support services requiring specialized knowledge, skill, and training. Examples of Essential Functions(Illustrative Only): 1. Make necessary Fund Code entries and Discount totals in the Manage Invoices tab in Acquisitions menu. 2. Perform quality control checks by checking for duplicate items, correct call numbers on labels provided by book vendors, and make changes as necessary to keep Library Catalog current and correct for better accessibility to students, faculty, and staff. 3. Work extensively in Online Computer Library Center (OCLC) to search, retrieve, download entries, and make corrections in order to bring bibliographic records into the Library's Catalog and/or create course reserves and Local Holdings in the Reserve collection. 4. Delete Local Holdings, as appropriate, when Instructor's remove material from the Reserves collection. 5. Delete discarded titles from library catalog, as appropriate. 6. Process, maintain and create holdings for standing orders, continuations, and law collections including updates, which may occur annually, semiannually, and quarterly. 7. Trains student workers in the completion of work assignments; assists in the recruitment and selection of student workers and provides recommendations for hiring. 8. Assists students and staff at the circulation desk and directs library patrons to appropriate locations; responds to complex complaints, inquiries, questions, and requests for information; interprets and applies regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from patrons; answers calls, resolves questions and problems, or directs callers to appropriate staff as necessary. 9. Identifies damaged materials; uses discretion in resolving fee and fine disputes; collects and records fees and fines. 10. Receives and discharges library materials, registers library patrons, and makes changes to accounts as needed. 11. Maintains accurate and detailed library records including copy cataloging, verifies accuracy of information, researches discrepancies, and records information. 12. Identify and suggest solutions to resolve problems in cataloging processes; seek advice and direction as appropriate. 13. Assesses damaged books and resource materials; cleans, mends, covers, and repairs damaged books and other instructional materials; assists in the discarding of old books and materials according to established policies and procedures. 14. Searches shelves for overdue and lost items. 15. Prepares circulating materials for use. 16. Receives, logs, labels, and prepares materials for use by patrons. 17. Copy catalogs and processes continuations. Receives and checks books against invoice to verify for accuracy. Checks for duplicates and verifies that all continuations follow succession. 18. Performs a wide variety of routine clerical duties to support operations, including filing, preparing records and basic reports, developing signage and flyers, and ordering and maintaining office and other related supplies. 19. Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information. 20 . click apply for full job details