81 jobs found

Location: 8435 Stemmons Bldg. Primary Purpose Responsible for Charge Description Master (CDM) Set-up and charge generation process. Responsible for preparing and reporting data required to obtain appropriate reimbursement from payers. Responsible for CDM compliance with governmental payer requirements through preparation of financial reports and process monitoring to reflect facility and department activities. Responsible for working with EPIC IT Teams to improve the accuracy of charge build. Responsible for analyzing, compiling, documenting and reporting on data and exports. Responsible for informing and providing insights to Management using available data resources. Minimum Specifications Education Bachelor's degree in Business Administration/Nursing/Accounting or related field required. Experience Must have two (2) years of experience in health care. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must have effective oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software Must be able to understand and apply Current Procedural Terminology (CPT), Healthcare Common Procedural Coding (HCPCS), and revenue codes to monitor proper usage and assure accurate billing procedures. Must be proficient with an understanding of data, relational database, Excel, Access & Word. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Must be proficient with computerized spreadsheet and word processing software. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Prior experience of working with EPIC EMR system is preferred with an understanding of flow & setup of procedures with different EPIC modules like Radiant, Beaker, etc. Responsibilities Responsible for promoting adherence to applicable State/Federal laws and regulations and the program requirements of accreditation agencies and Federal/State and private health plans in requests for third party reimbursement. Researches Research applicable laws, regulations and supporting documentation in the analysis of charge master, cost reporting, or other governmental reimbursement requests. Reduces risk to Parkland by identifying, documenting documenting, and reporting potential compliance issues within their specific area of accountability, such as analysis of timely contractual and liabilities or charge master coding reviews. Audits established processes and procedures to detect errors or irregularities, assuring compliance with laws, regulations, and guidelines of Federal/State programs. Analyzes payer requirements and pursues reimbursement through cost report settlement or charge capture or pricing opportunities. Performs strategic financial planning, using familiarity with payer requirements, to identify third party monies available through claims or settlement mechanisms. Coordinates data required for external audits, assuring timeliness and completion of projects. Documents and computes impact of possible compliance issues according to department procedures. Identify opportunities and make recommendations for interdisciplinary and department process improvement such as analyzing Return to Providers (RTPs) or work queues. Lead department teams to implement changes, creating work plan and department procedures required. Acts as a Revenue Integrity liaison with various EPIC IT teams handling various modules to setup and maintain accurate flow of charges. Works closely with EPIC HB/PB setup teams to review the accuracy of build. Coordinates or assists in special projects within the finance area, such as determining the effects of proposed or implemented changes in reimbursement rules or providing support during cost reporting, pricing or chargemaster maintenance. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and the Medical Staff Office to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987484

Location: 8435 Stemmons Bldg. Primary Purpose Conducts routine and more complex audits of specific operations requiring the development of data, interpretation of intangible or unusual factors, summarization of findings and presentation of recommendations and suggestions, and serves as the lead auditor when necessary. Extracts data from source systems for audit and/or monitoring purposes. Validates programming used to create management reports. Minimum Specifications Education Must have a Bachelor's degree in Business, Computer-related, or related field. Experience Must have five years of previous audit experience in a healthcare environment. OR Must have six years of progressively responsible experience in an internal audit or information systems environment. Equivalent Education and/or Experience May have a Masters Degree in lieu of two years of experience. Certification/Registration/Licensure Must have one or more of the following certifications: Certified Internal Auditor (CIA) Certified Information Systems Auditor (CISA) Certification of Risk Management Assurance (CRMA) Certified Public Accountant (CPA) Certified Information Security Professional (CISSP) Epic Clarity Reporting Certified Certified Fraud Examiner (CFE); OR Obtain a required certification within two years of hire date or placement in job. Required Tests for Placement Take an exam to understand level of SQL knowledge. The exam will be graded but there will not be an expected completion percentage. Skills or Special Abilities Must have effective oral and written communication skills. Must be a good listener, be flexible, be able to handle multiple tasks, and possess good business and negotiation skills. Must be able to demonstrate the ability to write a finding in a clear and concise audit report. Must have strong analytical skills and be detail oriented. Must understand personal computers and networks and be proficient with spreadsheet, database, communications, flow charting and word processing software, as well as data extraction techniques. Must have the knowledge and ability to interpret government regulations that applies to Parkland and the ability to employ effective problem-solving skills to make appropriate recommendations for process improvement. Responsibilities Determines the direction and approach of assigned audits and writes the audit program subsequent to and based upon the entrance conference and the scope established for the audit. Conducts assigned audits. Determines the materiality of the issues reviewed and reported; ensuring that assets are safeguarded, internal controls are present, resources are used efficiently, and that all activity and costs are appropriate. Performs audits of application, network, storage, database and server infrastructure architecture and design to ensure appropriate security according to industry standards and adherence to regulatory requirements in all aspects of design and implementation. Prepares work papers and documents each step, validates all information through whatever sources are available, enters project related milestones, maintains project related data, and maintains an accounting of project time. Performs research, analyzes, and organizes qualitative and quantitative financial, operational, and clinical data from multiple sources, and synthesize results into meaningful fact-based analyses, reports and models. Using the appropriate programming language and tool, extracts data from source systems for use in audits and/or monitoring. Validates programming of reports used by management for decision-making by performing the following: Reviews detailed specifications from which programs are written and ensure full understanding of the end-user's needs Independently designs, codes, tests, debugs, documents and maintains programs used to compare/validate results of other programmers Responsible for maintaining appropriate program and system documentation in accordance with department standards. Creates and maintains technical specifications and documentation of all programs and applications supported in order to ensure quality of information. Ensure that Parkland programs are written in appropriate programming language, test conditions are prepared, and program testing is managed to validate that the program works per specifications. Reviews for compliance with the organizations information security policies and procedures among employees, contractors, alliances, and other third parties and refers problems to appropriate department managers or administrators Meets with the audited function periodically throughout the audit to discuss audit plans, audit findings, and to develop mutually agreed-upon recommendations. Maintains a positive working relationship with all hospital functions to ensure the fulfillment of auditing responsibilities. Prepares a clear, concise audit report detailing the findings and recommendations and incorporates the responses from the function which details the specific steps they plan to take to implement agreed upon recommendations and time frames. Pro-actively performs follow-up audits of areas previously audited to ascertain that recommendations and time schedules are being followed from the initial audit. Assists with special projects and/or serves on various interdisciplinary committees as assigned. Proactively identifies makes recommendations to management on need for conducting special studies or audits of specific operations. May provide assistance and support to the annual financial audit of Parkland. Participates on new system implementations to ensure that adequate system controls are present, and the system is configured per management specifications. Communicates clearly and effectively with audit clients, internal audit team and others. Demonstrates effective communication by clearly and succinctly providing detailed audit information and by providing direct and clear responses to address questions. Maintains knowledge, competencies, and application of rules, regulations, policies, laws, and guidelines that impact the area. Demonstrate effective and continuous learning. Demonstrate high degree of self-motivation and initiative. Demonstrate critical thinking and problem solving. Demonstrate openness and flexibility to various work assignments. Maintain collaborative and positive work relationships. Exhibit strong project management skills adhering to budgets and deadlines. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987693

Location: Mockingbird Towers 4th FLR PCHP- Parkland Health Plan Primary Purpose Responsible for investigating, analyzing, and resolving complex claims and payment disputes. This role ensures accurate claims adjudication by reviewing provider disputes, member grievances, and payment discrepancies. Collaborates with cross-functional teams to ensure compliance with federal and state regulations while driving process improvements to enhance operational efficiency. Minimum Specifications Education High School Diploma required. Bachelor's degree in business administration, accounting, finance or a related field is preferred. Experience Required: Three (3) years of experience in claims adjudication, dispute resolution, or Medicaid managed care. Strong knowledge of Texas Medicaid policies, guidelines, and claims processes. Preferred: Experience with provider contract management and claims systems (QNXT). Familiarity with auditing and root cause analysis in a healthcare setting. Experience working with coding and billing systems, including claims processing platforms. Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate complex information in understandable terms. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships across and beyond the organization. Excellent analytical and problem-solving skills. Strong time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Ability to write clearly and succinctly with a high level of attention to detail. Proficient computer and Microsoft Office skills. Ability to learn new software programs. Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Responsibilities Operations Investigate and resolve complex claims and payment disputes, ensuring compliance with Texas Medicaid policies and contractual obligations. Conduct root cause analysis to identify patterns of errors or trends in disputes and recommend process improvements. Review provider contracts, billing guidelines, and payment policies to ensure proper adjudication of claims. Respond to provider and member inquiries regarding claims resolutions, payment adjustments, and dispute outcomes. Analyze claims data to detect discrepancies, identify resolutions, and ensure accurate payments. Collaborate with internal departments (e.g., Provider Relations, Compliance, Finance, Claims and Configuration etc.) to resolve escalated cases. Provide recommendations for system or process enhancements to improve claims resolution accuracy and efficiency. Monitor and track dispute resolution timelines to ensure timely responses and compliance with organizational standards. Document findings and resolutions in accordance with internal policies and regulatory requirements Regulatory and Compliance Ensures work is carried out in compliance with regulatory and/or accreditation standards as well as contractual requirements. Quality Identifies ways to improve work processes and enhance customer satisfaction. Integrate health literacy principles into all communication including Members and Providers. Support strategies that meet clinical, quality and network improvement goals. Promote the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Professional Accountability Promotes and supports a culturally welcoming and inclusive work environment. Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Adheres to hybrid work schedule requirements. Attends required meetings and town halls. Recognizes and communicates ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times. Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of PCHP. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and customer requirements. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 986759

Location: 8435 Stemmons Bldg. Primary Purpose As the technical expert, responsible for formulating and defining complex system scope and objectives, devising and/or modifying procedures to solve complex problems. Designs and tests complex applications to ensure that systems work as requested. Serves as the top level technical expert in one or more highly specialized areas of applications systems analysis. This position is for those individuals who wish to follow a technical track versus those who aspire to a management position. This individual will have the skills and knowledge of an industry expert who is able to consult on one or more projects internally, i.e., can act in the role of an internal consultant or advisor. MINIMUM SPECIFICATIONS Education: -Must have a Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field. Experience: -Must have six years of Applications experience in the relevant technology environment. Equivalent Education and/or Experience: -May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure: -None. Skills or Special Abilities: -Must be able to develop complex system specifications and decision flows, in the form of flow charts or equivalent techniques, from written business requirements. -Must be able to demonstrate a thorough knowledge of operational workflows. -Must be able to demonstrate an extensive working knowledge of computer products depending upon the technical environment of the position. -Must be able to communicate both verbally and in writing with peers and senior personnel to fully understand tasks and responsibilities. -Must be able to demonstrate exceptional critical thinking skills, with regard to system issues. -Must demonstrate an understanding of patient data and the use of this data in a healthcare environment, as applicable. -Must demonstrate the ability to develop complex system configuration/modifications from detailed specifications. -Must be able to accept verbal and/or written problems or direction from senior staff and business users and demonstrate an ability to prepare specifications that reflect provided information. -Must have knowledge of products such as word processing, spreadsheets and management of database tables in a PC environment. -May be subject to temporary reassignments to other managers, supervisors, teams and/or projects based upon the needs or priorities of the department. -May have general knowledge of other applications or technical skills outside of normal job duties. Requisition ID: 987107

Location: Mockingbird Towers 11th FLR Primary Purpose Responsible for identifying chargemaster charging issues, creating patient estimates, and helping implement solutions to assure accurate charging for services provided within the CDM. MINIMUM SPECIFICATIONS Education Must have an associate degree in accounting or healthcare related field. Experience Must have at least one year experience in healthcare. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure None. Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Must have oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software. Must be proficient in Microsoft Office (Excel, Word, Outlook, Powerpoint) Position requires detailed-oriented individual, able to focus on details for long periods of time. Must be able to analyze data and make relevant use of the data. Must be able to understand and apply patient account coding and billing concepts, as they relate to Medicare and Medicaid reimbursement. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Applicant must possess strong computer skills, with knowledge of different databases, spreadsheets and word processing software. Responsibilities Responsible for promoting adherence to applicable state/federal laws and regulations and the program requirements of federal, state, and private health plans through accurate and timely chargemaster database maintenance. With supervision, applies applicable laws and regulations as well as preserving documentation that supports their work product. Responsible for creation of patient estimate templates in billing software to ensure accurate patient estimates per regulatory requirements. With supervision, reduces risk to Parkland by producing an accurate work product that is able to withstand scrutiny by government payers and agencies. Reviews work product for errors, minimizing the potential for inaccuracies. Using internal and/or external tools, maintains the chargemaster database within the Epic patient accounting system. Serves as a resource to other hospital areas in resolving basic issues related to charging for services, providing patient estimates, billing rules and/or the chargemaster database. Supports data requests and audits, providing information requests in a timely manner. With supervision, reviews Epic work queues and resolves edits for account issues. Resolve accounts in assigned work queues timely. Supports special projects within their area of responsibility. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and Clinical areas to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Responsible for completing special projects as assigned by management team. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987097

Location: Mockingbird Towers 11th FLR Primary Purpose Responsible for managing Materials Management operations with regard to the development of new systems and in the enhancement and maintenance of existing systems to ensure that the Materials Management function is operational. Minimum Specifications Education Must have a Bachelor's degree in management information systems or a related field. Experience Must have eight (8) years of experience in application design and system development, including experience implementing major computerized systems and integrating systems in a materials management environment. Experience must include a minimum of two years of supervisory experience. Must have experience with Database Management Systems operations, maintenance, and backup/recovery. Must have experience in SQL reporting (example: Crystal Reports, Access). Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Skills or Special Abilities Must be able to demonstrate knowledge of materials management and IT processes, practices and protocols affecting assigned area. Must have in-depth practical knowledge of using information technology to assist in the delivery of fast and efficient services. Must be able to demonstrate an understanding of business related needs and technical system elements, recognize system problems, identify the cause and implement appropriate solutions. Must have knowledge of local area networks, and operating systems in a client-server environment. Must be able to prioritize efforts to achieve strategic goals. Must have excellent verbal and written communication skills. Must be customer service oriented. Must be able to demonstrate effective leadership skills and techniques. Responsibilities Ensures the data integrity of Materials Management related information. Develops new and/or revises existing policies and procedures for consideration by departmental management. Serves as the division liaison with the Office of the Chief Information Officer (OCIO) in order to evaluate and manage the development and installation of new software and hardware to improve safety and efficiency of processes in the division. Works with departmental management to effectively communicate and plan the various tasks of projects and tracks development to ensure timely completion of projects. Remains accountable for the oversight of departmental level projects. Responsible for applying project management direction, methodology, and processes to assigned projects to ensure appropriate outcomes. Assists with monitoring and management of annual budgets to ensure the necessary funds are available to carry out the established goals and objectives for the department and Parkland. Routinely monitors and reports budget-related changes to ensure proactive measures can be taken to minimize unforeseen impact on the department and the institution. Provides administrator with projections to assist in budget forecasting. Assists with the development, implementation, and monitoring of annual goals and objectives for the Materials Management department. Generates and verifies accuracy of various utilization, financial and activity reports related to assigned areas in a timely manner. Reports may include month-end financial reports and productivity reports. Responds to assistance/information requests from employees, and other departments in a timely and empathetic manner, and in order to improve overall departmental services. Serves as the departmental liaison to the Information Systems Department for related billing, computer systems and automation projects. Performs data extraction, validation and reporting for departmental outcomes management, financial, workload and productivity related activities. Works with other departments, as necessary, to gather additional information required. Maintains a positive working relationship with job-related contacts, such as Parkland management, vendors, other health systems, and employees in order to improve overall Materials Management system capabilities. Coordinates with a multidisciplinary team to implement assigned IT and business projects on time, on budget, and within appropriate quality levels. Employs tools, techniques, and activities of management and monitoring in the program management process. Job Accountabilities Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Requisition ID: 986564

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: Sets strategic technology direction for management and administration of key elements of the enterprise technology infrastructure in support of application availability, capacity, and recoverability requirements. Guides, directs, and supervises a technical team responsible for all aspects of data management, database administration, storage management, backup and recovery, performance monitoring and alerting, virtual and physical computing infrastructure, data center management, information security requirements and disaster recovery. Evaluates, selects, and project manages the implementation of complex technical solutions. Reviews and approves all infrastructure architecture designs. Serves at the management level for ITIL change, capacity, availability, service continuity, design, configuration management or other key processes. Drives continuous process improvement by leveraging advanced automation and AI tools. This position is Hybrid in Columbus, OH. Responsibilities And Duties: 20% Determines strategic direction of enterprise desktop, server, storage, data management, database technologies, and/or data center operations in conjunction with other Information Services leadership in support of OhioHealth corporate goals. Evaluates, recommends, and implements best practices and technologies for the cost-effective management of enterprise servers and data. Recommends and implements high-availability and disaster recovery solutions for critical systems. 25% Reviews and evaluates client requests for new projects, production support, and new or updated software or hardware. Determines technical requirements and coordinates schedules and related departmental activities related to implementation of such requests. 20% Establishes capacity, performance, availability, and recoverability requirements for strategic and departmental projects. 20% Coordinates and evaluates work of technical staff and prepares performance reviews. Projects long-range staffing and budget requirements. 15% Establishes effective infrastructure policies and procedures. Establish service offerings. 10% Establishes and reviews capacity, availability, service continuity, change, and/or configuration management processes and procedures. Evaluates, proposes, and implements new technologies and processes to improve process maturity. 10% Assures that enterprise infrastructure is well understood and documented. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time Minimum Qualifications: Bachelor's Degree Additional Job Description: SPECIALIZED KNOWLEDGE Thorough knowledge of high availability architectures on numerous technical platforms. Solid knowledge of server, database, enterprise storage infrastructure, data center, information security and backup and recovery technologies. Proven knowledge in hardware and software evaluation, performance and capacity management, project planning, project management and leadership. Knowledge of best practices in server administration, data, and storage management, and or data center design, security, and operations. Knowledge of Information Life Cycle methodologies and best practices. Experience with vendor negotiations and establishing strategic relationships with key technology vendors. Ability to direct, supervise and lead diverse staff. Critical thinking and excellent customer service skills. Excellent written and verbal communication skills including the ability to explain technical concepts to non-technical audiences and present proposals to executive leadership. Overall knowledge of desktops, software deployments, virtualization, and process management. Familiarity with cloud technologies (public, private, hybrid). Experience in budget management including contract negotiations, forecasting, cost/benefit analysis, financial proformas, etc. MINIMUM QUALIFICATIONS Bachelor's Degree OR Equivalent Experience Field of Study: Computer Science, Engineering, or related field Years of experience: 10+ Information Technology demonstrating increased responsibilities PREFERRED QUALIFICATIONS 1. Epic Software experience 2. 2-3 years managing an Infrastructure Team 3. Managing offshore teams Work Shift: Day Scheduled Weekly Hours : 40 Department IS Adminlstration Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Colocation Engineering Team is the engineering owner for the lifecycle of AWS's colocation data center sites. As the Regional Document Controller, you will support the quality assurance reviews, track, and manage design drawings, specifications and documents prepared during the engineering design process. This includes supporting and managing the delivery and quality of documentation from internal and external vendors. You will also communicate with external stakeholder design consultants. Our Regional Document Controller will have the following attributes; Strong communication skills, both written and verbally. Support multi-discipline, highly technical engineering and program teams. Work in a complex engineering environment with complex projects/programs. Have an understanding of the data center critical environment. Will be adept at identifying and communicating upcoming risks related to documentation SLA that could impact project delivery Have a strong sense of organization, communication and team building skills that foster robust working relationships for both internal and external stakeholders. Key job responsibilities • Manage simultaneous projects' engineering drawings, specifications, and documents and run the workflows where you engage with the correct stakeholders across the organization to raise the bar in the quality and the coherence of the content of the package provided. • Perform quality review of technical documentation for accuracy and contract compliance • Perform quality assurance and engineering quality control reviews for all design drawings, prior to submission to Construction for builds. • Provide coordination of all engineering and architectural specifications, design drawings, and permit submittals for projects • Support the Engineering Managers and Regional Engineers to prepare complete and accurate documentation at various design phases and during construction hand off, including but not limited to drawings, specifications, bill of materials, calculations, etc • Manage project archiving, tracking, processing and filing activities, assist in naming standard, versioning schema, etc. • Interface with Engineering teams and business partners to promote standards that maintain consistency and reliability in work-products delivered. Standardize inputs/outputs globally. • Learn and understand the AWS data center lifecycle specific to Colocation sites and Engineering, globally. • Provide direct support to Colocation Engineering teams including trainings. • Up to 25% travel may be required. Basic qualifications • Bachelor's degree in engineering, or architecture, required. • 2+ years' experience as a project engineer for commercial construction projects • Demonstrable experience with managing documents in various types of office software including Autodesk BIM360, Bluebeam, and Procore. Preferred qualifications • Experience in Salesforce, BIM, Procore, SharePoint and working with collaborative management systems. • Engineering Data Center Experience. • Knowledge of the scope and design/construction life cycle sequencing of project schedules. Key job responsibilities - Manage Colocation Engineering Design scopes of work in collaboration with regional teams - Manage the Colocation Design Engineering scope and portfolio including schedule, budget, resources, quality and risk management, reporting and metric development/tracking. - Create strong end-to-end processes/mechanisms for the Colocation Engineering team including alignment and validation of success through metrics-based criteria. - Interface with Engineering teams and business partners to promote standards that maintain consistency and reliability in work-products delivered. Standardize inputs/outputs globally. - Own and track budgets and internal-program schedules for the Colocation Engineering scopes. - Prepare narratives for executive leadership with recommendations which articulate decision points relative to costs, timelines, customer metrics and strategic trade-offs. - Learn and understand the AWS data center lifecycle specific to Colocation sites and Engineering, globally. - Provide direct support to Colocation Engineering teams including trainings. A day in the life In this role you will drive engineering and program strategy and deployment planning and ensure execution against the plans by the engineering teams. You will leverage data, working backwards to develop schedules and intermediate milestones, you will generate and maintain enhanced reporting, define and track meaningful KPIs, and identify process and tooling improvements to ensure engineering team's efficiency. You will ensure visibility of the engineering portfolio to critical stakeholders and leadership. You will partner with business development, multiple engineering teams, supply chain partners, operations teams, and project execution and delivery teams regularly. You will make strategic decisions regarding specific scopes and overall direction for engineering teams. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business. About the team The Data Center Engineering team at Amazon Web Services (AWS) consists of Structural, Mechanical, Electrical, Civil, and Controls Engineers and Technical Program Managers working to design the next generation of data centers. Our team is committed to achieving world-class uptime for our customers and we strive to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet AWS's growing demand. We propose continuous technical advancements to AWS leadership for improving customer focused metrics. You will have the opportunity create impactful, positive change. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering or a related field - NETA or ASHRAE certification or commissioning specific education courses - Knowledge of critical data center mechanical and electrical equipment - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers PREFERRED QUALIFICATIONS - Knowledge of building codes and regulations for your region - Knowledge of commercial or industrial power systems or mechanical systems - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience using a variety of web-based and other software tools for calculation and data processing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors . click apply for full job details

Krones Process Group North America (KPGNA) is a company specializing in process engineering and control system integration, employing Chemical, Mechanical, and Electrical engineers. We focus on providing automated process system solutions tailored for the food, beverage, and dairy sectors, offering custom designs and professional services aimed at optimizing manufacturing operations. KPGNA operates as a subsidiary of Krones AG, a global entity with a workforce exceeding 16,000 employees worldwide. We are currently looking for an Automation & Controls Engineer to become part of our expanding team. This position necessitates excellent communication abilities, adaptability in a dynamic environment, and a robust understanding of engineering principles. Position Overview As a Senior Automation Engineer, you will lead full project lifecycle (design through commissioning). Provide technical leadership and mentorship to entry and mid-level engineers. Serve as the primary client contact for automation scope. Contribute to standards developments and process improvements. 10+ years' experience programming industrial controls in food, dairy, or beverage industries preferred. Job Duties and Responsibilities: Develop control system architecture diagrams Design control panels and creating electrical schematics using AutoCAD Specify control system components Prepare system documentation Develop PLC I/O assignments Program PLCs using Allen-Bradley Logix platforms (5, 500, 5000) Develop HMI/SCADA applications (FactoryTalk, Wonderware, iFix, Ignition) Support clients on new and existing systems (remote and on-site) Design industrial networks and specify data infrastructure Develop custom applications using VB.NET and SQL databases Participate in commissioning and startup activities at client sites Train client operations and maintenance personnel Travel 20-25% within the U.S. depending on projects An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position . Qualifications: Education: Bachelor's degree in electrical engineering or related discipline preferred Experience/Training: 10+ years' experience programming industrial control systems in food, dairy, or beverage industries preferred. Technical Skills: PLC and HMI programming (required)AutoCAD (required) Industrial networking conceptsDatabase and application development (VB.NET, SQL)Microsoft Office (Word, Excel) Core Competencies Strong written and verbal communication skills Problem-solving and analytical thinking Ability to work independently and in team environments Adaptability in a fast-paced project-based environment Physical / Working Demands The work environment is a professional office environment where a conservative business dress code is in effect. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, use hands to type, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Equipment use includes computer, calculator, and telephone. Ability to understand both spoken and written directions and good vision required. Personal protective equipment required includes protective toed safety shoes and safety glasses with side shields, hardhat. Appropriate OSHA and/or Krones Process Group North America safety training(s) are required. Maintain a safe working environment and comply with all safety and environmental policies/procedures. Each employee is to place environment, health, and safety requirements as the first priority in the performance of their work duties. An employee is responsible for notifying their immediate supervisor of a violation or deficiency in working conditions and for recommending corrective measures, if possible. Additionally, the employee's immediate supervisor is to be notified of every injury, illness or near miss. Travel using automobile, planes, or other modes of transportation as needed up to 25%. Valid Driver's License required The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Compensation details: 00 Yearly Salary PI3cb-5273

Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities. Primary Duties and Responsibilities: Provide a variety of test administration and instructional support services to students and faculty in the off-campus Learning Commons (LC). Provide programmatic and logistical support to the Learning Commons and Testing Center Supervisor and to the Assistant Manager of Learning Support Services. Execute numerous complex test delivery methods and administer academic, placement, and high stakes certification and licensure exams, utilizing COD systems (Colleague, Blackboard, data software, employee portal). Monitor, assess, and provide technical support for examinees, testing companies, and various COD testing platforms. Stay up to date on changes in procedures and policies. Maintain daily Learning Commons & Testing Center operations, providing excellent customer service, with a positive, empathetic, and professional attitude. Implement opening and closing procedures to maintain an organized and professional environment for test candidates and staff. Oversee activity in the open computer lab.Maintain working knowledge of academic and specialized (high stakes) test integrity policies and procedures. Ensure they are followed based on test vendor specifications and COD's Code of Academic Conduct utilizing surveillance equipment, active proctoring, and maintaining secure inventory of test materials. Understand and follow FERPA policy guidelines to ensure confidentiality.Troubleshoot and resolve testing program software problems quickly to ensure candidates ability to test as scheduled. Communicate directly with high stakes testing vendors to resolve issues in administration of their computerized exams and/or collaborate with COD IT staff to resolve in-house problems. Complete proctor certification tests and maintain test proctor eligible status (recertification required) for high stakes testing companies. Communicate test results, explain course options and retake opportunities, and direct students to appropriate COD departments including Counseling and Advising, Registration, Learning Commons, Continuing Education, Records, and/or Access and Accommodations. Establish relationships with faculty to facilitate ongoing communication on test submission procedures, testing policies, and academic support services to instructors each semester. Serve as proctor in the Virtual Testing Center (VTC) remote testing program for placement and course testing. Collaborate with Coordinator Remote Testing Services to maintain working knowledge of VTC policies and procedures. Coordinate with faculty and Center for Access and Accommodations to resolve test administration issues and provide necessary hardware and software to meet individual student needs. Maintain and update computers and software in the testing lab, at the proctor desk, and the open lab computers. Work with COD IT staff to update computers.Liaison with staff at off-campus testing centers, Glen Ellyn Academic and Specialized Testing and various college departments to maintain consistency of procedures and availability of materials. Utilize Learning Commons Testing Center U drive for updated policy changes and reference materials for IAs to ensure alignment across LC&TC. Monitor the effectiveness of various testing procedures and make recommendations for change.Provide assistance to students with COD systems including the student portal MyAccess, Blackboard, MyMathLab, ALEKS, Student Planning, and Print Services.Assist Supervisor with interviewing and training new Instructional Assistants.Represent the Learning Commons and Testing Services at COD and community activities. Plan and participate in outreach activities promoting the Learning Commons and Testing Center services.Plan, schedule, and conduct classroom information sessions to inform students of available academic support services.Respond to emergencies according to current COD Emergency Response procedures.Complete special projects as assigned; special duties specific to center location. Qualifications: Education Two (2) years' college or equivalent experience in an educational setting required. Bachelor's degree preferred. Experience Excellent oral and written communication skills required. Proficiency in spoken English. Basic computer skills required. Prior work experience in the field of education preferred. Advanced computer skills preferred. Or equivalent combination of education and experience preferred. Working Conditions: Multi-line telephone, fax, typewriter, computer, printers, copier, calculator, Scantron, telephone answering equipment, and library media scanner.Approximately 20 hours weekly, day, evening and weekend.Ability to unpack, lift, move and store boxes of instructional materials and supplies up to 25 pounds.Ability to access testing and study materials on file or via electronic delivery.Ability to visually verify identity of those taking tests.Requires occasional travel to main campus and other sites.This position requires a Background Check at the expense of the College. Hybrid Remote Eligible: No Part-Time Work Schedule: evening and weekend availability required Hiring Range: Starting pay begins at $21.70/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0fd7d3bf45b68c48af

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Comprehensive Community Services (CCS) is a team-based wraparound program for individuals with mental health needs. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. We are seeking a Service Facilitator / Therapist for Sauk County, full time, 40 hours a week with benefits. Compensation based on education and/or credentials: Bachelors: $24.20/hr. Master's Degree: $27.20/hr. Master's w/ in training therapy licensure: $28.20/hr. Master's degree, fully licensed: $30.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Student loan navigation program with Summer, PBC Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Student loan navigation program with Summer, PBC Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Lutheran Social Services is an Equal Opportunity Employer (EOE)

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).