Job Title: IT Inventory Specialist Location: Albany State Rec. Location Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292156 Job Summary The IT Inventory Specialist ensures the accurate tracking, deployment, and lifecycle management of all technology assets at the University, including hardware, software, and peripherals. This role safeguards institutional resources by maintaining compliance with asset tracking policies, supporting audits, and ensuring technology is deployed efficiently and securely. This position is responsible for tracking the full lifecycle of IT assets from procurement and deployment to retirement ensuring all equipment and licenses are properly documented, tagged, and compliant with institutional and regulatory standards. The Inventory Specialist supports internal audits, reconciles inventory data with asset management systems, and ensures timely updates to reflect changes in status, location, or ownership of assets. In addition to asset tracking, the IT Inventory Specialist prepares and deploys hardware to end users, ensuring devices are configured to organizational standards and delivered efficiently. The role also involves coordinating surplus and decommissioning activities, managing inventory storage areas, and maintaining a reliable inventory of spare parts and accessories. Strong attention to detail, organizational skills, and the ability to work collaboratively with IT teams, procurement staff, and other departments are essential to ensure accurate asset management and smooth technology operations throughout the organization. Sponsorship is not available for this position. Responsibilities Manage and maintain accurate inventory records for all University-issued IT assets, including desktops, laptops, tablets, mobile devices, peripherals, and classroom technology. Coordinate with ITS teams to track and document the full lifecycle of hardware and software assets, including procurement, deployment, transfers, and decommissioning. Receive, tag, and verify new equipment deliveries, ensuring accurate data entry into the inventory management system and proper alignment with purchasing records. Deploy and configure new and reassigned devices, including imaging, software installation, and coordination with users to ensure successful setup. Basic hardware/software troubleshooting knowledge. Conduct regular audits to verify the physical location and status of IT assets, reconciling discrepancies and maintaining compliance with inventory management policies. Maintain inventory-related documentation and enforce asset tracking standards to support regulatory compliance and institutional reporting. Leveraging ITS software management system. Keep inventory rooms and storage areas clean, organized, and audit-ready. Use the ITS ticketing system to record service requests and update asset records based on deployments, replacements, and transfers. Identify opportunities for process improvements in inventory management and contribute to the development of more efficient asset tracking workflow. Monitor technology lifecycle plans and coordinate hardware refreshes in collaboration with IT teams to ensure timely replacements and minimal disruption. Supervise and provide guidance to student assistants performing building audits and inventory tasks, supporting broader departmental operations as needed. Perform additional duties as assigned to support departmental goals and operational needs. Required Qualifications Associate degree in business administration, information technology, or related field; or an equivalent combination of education and experience. 6 months of experience in IT asset management, inventory control, or technology deployment. Physically capable of lifting and transporting IT equipment (up to lb.) for extended periods. Experienced in setting up and relocating hardware in data centers, server rooms, and office environments. Possess a valid Driver s License in good standings. Preferred Qualifications Bachelor s degree in business administration, information technology, or related field. 1-3 years of experience in IT asset management, inventory control, or technology deployment. Proposed Salary Salary is commensurate with education and skills. Required Documents to Attach Cover letter. Resume. A list of at least 3 professional references with their contact information. Knowledge, Skills, & Abilities Knowledge of IT hardware, software, and peripherals. Familiarity with IT asset management principles and compliance standards. Understanding of inventory tracking, procurement processes, and database management. Strong understanding of safe handling procedures for sensitive and heavy IT equipment Strong organizational and inventory management skills. Ability to prioritize tasks and execute duties effectively under pressure. Strong written and verbal communication skills. Ability to work independently and as part of a collaborative team. Capacity to analyze data and recommend improvements for IT asset management. Willingness to work flexible hours, including nights and weekends, as required. Contact Information For more information or questions about a job posting, please contact the Office of Human Resources at , or by E-mail at . For technical support, please call the USG Service Desk at , or by email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services. Respect We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions. Community We strive to build community and value a good mindset. Teamwork We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results. Learning We cultivate a practice of global pedagogies in a learning environment. Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University. Certain positions may also require the selected candidate to submit to or have: a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage a motor vehicle report for positions that require driving an Albany State University vehicle a successful pre-employment drug test Equal Employment Opportunity Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at . For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at .
01/14/2026
Full time
Job Title: IT Inventory Specialist Location: Albany State Rec. Location Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292156 Job Summary The IT Inventory Specialist ensures the accurate tracking, deployment, and lifecycle management of all technology assets at the University, including hardware, software, and peripherals. This role safeguards institutional resources by maintaining compliance with asset tracking policies, supporting audits, and ensuring technology is deployed efficiently and securely. This position is responsible for tracking the full lifecycle of IT assets from procurement and deployment to retirement ensuring all equipment and licenses are properly documented, tagged, and compliant with institutional and regulatory standards. The Inventory Specialist supports internal audits, reconciles inventory data with asset management systems, and ensures timely updates to reflect changes in status, location, or ownership of assets. In addition to asset tracking, the IT Inventory Specialist prepares and deploys hardware to end users, ensuring devices are configured to organizational standards and delivered efficiently. The role also involves coordinating surplus and decommissioning activities, managing inventory storage areas, and maintaining a reliable inventory of spare parts and accessories. Strong attention to detail, organizational skills, and the ability to work collaboratively with IT teams, procurement staff, and other departments are essential to ensure accurate asset management and smooth technology operations throughout the organization. Sponsorship is not available for this position. Responsibilities Manage and maintain accurate inventory records for all University-issued IT assets, including desktops, laptops, tablets, mobile devices, peripherals, and classroom technology. Coordinate with ITS teams to track and document the full lifecycle of hardware and software assets, including procurement, deployment, transfers, and decommissioning. Receive, tag, and verify new equipment deliveries, ensuring accurate data entry into the inventory management system and proper alignment with purchasing records. Deploy and configure new and reassigned devices, including imaging, software installation, and coordination with users to ensure successful setup. Basic hardware/software troubleshooting knowledge. Conduct regular audits to verify the physical location and status of IT assets, reconciling discrepancies and maintaining compliance with inventory management policies. Maintain inventory-related documentation and enforce asset tracking standards to support regulatory compliance and institutional reporting. Leveraging ITS software management system. Keep inventory rooms and storage areas clean, organized, and audit-ready. Use the ITS ticketing system to record service requests and update asset records based on deployments, replacements, and transfers. Identify opportunities for process improvements in inventory management and contribute to the development of more efficient asset tracking workflow. Monitor technology lifecycle plans and coordinate hardware refreshes in collaboration with IT teams to ensure timely replacements and minimal disruption. Supervise and provide guidance to student assistants performing building audits and inventory tasks, supporting broader departmental operations as needed. Perform additional duties as assigned to support departmental goals and operational needs. Required Qualifications Associate degree in business administration, information technology, or related field; or an equivalent combination of education and experience. 6 months of experience in IT asset management, inventory control, or technology deployment. Physically capable of lifting and transporting IT equipment (up to lb.) for extended periods. Experienced in setting up and relocating hardware in data centers, server rooms, and office environments. Possess a valid Driver s License in good standings. Preferred Qualifications Bachelor s degree in business administration, information technology, or related field. 1-3 years of experience in IT asset management, inventory control, or technology deployment. Proposed Salary Salary is commensurate with education and skills. Required Documents to Attach Cover letter. Resume. A list of at least 3 professional references with their contact information. Knowledge, Skills, & Abilities Knowledge of IT hardware, software, and peripherals. Familiarity with IT asset management principles and compliance standards. Understanding of inventory tracking, procurement processes, and database management. Strong understanding of safe handling procedures for sensitive and heavy IT equipment Strong organizational and inventory management skills. Ability to prioritize tasks and execute duties effectively under pressure. Strong written and verbal communication skills. Ability to work independently and as part of a collaborative team. Capacity to analyze data and recommend improvements for IT asset management. Willingness to work flexible hours, including nights and weekends, as required. Contact Information For more information or questions about a job posting, please contact the Office of Human Resources at , or by E-mail at . For technical support, please call the USG Service Desk at , or by email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services. Respect We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions. Community We strive to build community and value a good mindset. Teamwork We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results. Learning We cultivate a practice of global pedagogies in a learning environment. Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University. Certain positions may also require the selected candidate to submit to or have: a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage a motor vehicle report for positions that require driving an Albany State University vehicle a successful pre-employment drug test Equal Employment Opportunity Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at . For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at .
Job Title: Graduate Program Support and Advising Specialist, Data Science and Analytics PhD Program Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293204 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: Maintains the assigned location's Purchasing Card (P-Card), cash and/or credit card usage and processes. Job Summary Responsible for development, administration and support of academic and recruitment support and initiatives for assigned college/academic graduate programs. Collaborates with academic program partners in the Graduate College to identify and expand prospect pools, recruitment strategies and execute outreach campaigns to meet program goals. Serves as a liaison with the college and campus partners, such as graduate and undergraduate admissions, registrar's office and bursar's office. Provides advisement to graduate students to promote student success. Responsibilities KEY RESPONSIBILITIES: 1. Supports the admission, administrative, and recruitment efforts for the assigned college/graduate programs, including addressing all inquiries, providing appropriate and up-todate information and/or materials 2. Participates in recruitment activities such as recruitment fairs, and organizes and facilitates information sessions for assigned programs 3. Assists with the organization and facilitation of new student orientation 4. Assists the faculty program coordinator with campus collaborative efforts 5. Assists with the development, and procurement of recruitment and instructional materials for prospective and current students 6. Provides guidance, counseling, and advisement to students in the program(s) regarding curriculum requirements, course selection and planning, progression monitoring and university policies, processes and resources 7. Provides administrative support to students within program including registration, override, and prerequisite management 8. Maintains accurate and comprehensive student records 9. Assists program leaders on student success initiatives 10. May assist with the development or maintenance of program website, social media and other platforms ensuring accurate information is provided Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education, preferably in a discipline within the assigned college Other Required Qualifications Current, valid, and unrestricted drivers' license Required Experience Two (2) years of related experience Preferred Qualifications Preferred Educational Qualifications Advanced degree from an accredited institution of higher education Preferred Experience Experience in a higher education setting Proposed Salary The budgeted salary range for this role is $51,600-$54,700 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- Knowledge, Skills, & Abilities ABILITIES Ability to always display professionalism and discernment Ability to be self-directed and initiate and lead projects Ability to work collaboratively and communicate with internal and external partners Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Familiar with Banner and student admission and registration procedures and programs SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position has financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position requires a purchasing card (P-Card). This position may travel 1% - 24% of the time Background Check Credit Report Standard Enhanced Education DMV Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
01/14/2026
Full time
Job Title: Graduate Program Support and Advising Specialist, Data Science and Analytics PhD Program Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293204 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: Maintains the assigned location's Purchasing Card (P-Card), cash and/or credit card usage and processes. Job Summary Responsible for development, administration and support of academic and recruitment support and initiatives for assigned college/academic graduate programs. Collaborates with academic program partners in the Graduate College to identify and expand prospect pools, recruitment strategies and execute outreach campaigns to meet program goals. Serves as a liaison with the college and campus partners, such as graduate and undergraduate admissions, registrar's office and bursar's office. Provides advisement to graduate students to promote student success. Responsibilities KEY RESPONSIBILITIES: 1. Supports the admission, administrative, and recruitment efforts for the assigned college/graduate programs, including addressing all inquiries, providing appropriate and up-todate information and/or materials 2. Participates in recruitment activities such as recruitment fairs, and organizes and facilitates information sessions for assigned programs 3. Assists with the organization and facilitation of new student orientation 4. Assists the faculty program coordinator with campus collaborative efforts 5. Assists with the development, and procurement of recruitment and instructional materials for prospective and current students 6. Provides guidance, counseling, and advisement to students in the program(s) regarding curriculum requirements, course selection and planning, progression monitoring and university policies, processes and resources 7. Provides administrative support to students within program including registration, override, and prerequisite management 8. Maintains accurate and comprehensive student records 9. Assists program leaders on student success initiatives 10. May assist with the development or maintenance of program website, social media and other platforms ensuring accurate information is provided Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education, preferably in a discipline within the assigned college Other Required Qualifications Current, valid, and unrestricted drivers' license Required Experience Two (2) years of related experience Preferred Qualifications Preferred Educational Qualifications Advanced degree from an accredited institution of higher education Preferred Experience Experience in a higher education setting Proposed Salary The budgeted salary range for this role is $51,600-$54,700 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- Knowledge, Skills, & Abilities ABILITIES Ability to always display professionalism and discernment Ability to be self-directed and initiate and lead projects Ability to work collaboratively and communicate with internal and external partners Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Familiar with Banner and student admission and registration procedures and programs SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position has financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position requires a purchasing card (P-Card). This position may travel 1% - 24% of the time Background Check Credit Report Standard Enhanced Education DMV Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
Requisition: S Title: Specialist III - IT Asset Management Specialist III FLSA status: Non-Exempt Hiring Salary: This position is a pay grade 6. Please see Pay Grade Table at: Occupational Category: Technical/Para-Professional Department: Endpoint Services Division: Information Technology Open Date: 11/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Associates degree in related field. Three years relevant logistics or administrative support experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: Performs advanced specialist duties for the IT Asset Management Department. Primary Responsibilities: Provides support to campus clients for technology procurement and receiving using enterprise ITSM and purchasing systems. Operates as the point of contact for freight and carrier deliveries of equipment, assisting with loading/unloading as needed. Creates inventory database entries for received technology in conformity with state, institution, and department policies. Prepares on-demand reporting and analytics. Collaborates with stakeholders on campus technology projects to ensure hardware compliance and accounting. Assists in developing policies and procedures related to inventory accounting, warehouse workflow, and stock management. Maintains inventory warehouse organization, stock levels, and processes. Supervises asset lifecycle activities including: asset assignment, asset return, data sanitization, asset disposal. Coordinates with technicians to assign assets for client requests and other needs. Performs other duties as assigned. Other Specifications: Must be familiar with office functions and software as well as basic administrative procedures and best practices. Must be able to interpret and apply policy to solve routine problems of a repetitive nature. Must have an understanding of information security principles and some knowledge of network and computer hardware systems. Must be able to keep extremely accurate records and maintain audit trails for work performed. This position involves frequent communication with other university employees and external vendor contacts. Prospective employees must have excellent intrapersonal skills and the ability to present technical concepts in a user-friendly language. Must have highly effective leadership skills and a demonstrated ability to establish congenial work relationships with various groups and individuals. Must have a valid Texas driver's license. Must be able to lift up to 50 pounds on a regular basis throughout a normal workday and perform team lifts of up to 200 pounds as needed. Required to work occasionally in inclement weather. Special and/or emergency procedures sometimes require extended hours. Some travel may be required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
01/14/2026
Full time
Requisition: S Title: Specialist III - IT Asset Management Specialist III FLSA status: Non-Exempt Hiring Salary: This position is a pay grade 6. Please see Pay Grade Table at: Occupational Category: Technical/Para-Professional Department: Endpoint Services Division: Information Technology Open Date: 11/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Associates degree in related field. Three years relevant logistics or administrative support experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: Performs advanced specialist duties for the IT Asset Management Department. Primary Responsibilities: Provides support to campus clients for technology procurement and receiving using enterprise ITSM and purchasing systems. Operates as the point of contact for freight and carrier deliveries of equipment, assisting with loading/unloading as needed. Creates inventory database entries for received technology in conformity with state, institution, and department policies. Prepares on-demand reporting and analytics. Collaborates with stakeholders on campus technology projects to ensure hardware compliance and accounting. Assists in developing policies and procedures related to inventory accounting, warehouse workflow, and stock management. Maintains inventory warehouse organization, stock levels, and processes. Supervises asset lifecycle activities including: asset assignment, asset return, data sanitization, asset disposal. Coordinates with technicians to assign assets for client requests and other needs. Performs other duties as assigned. Other Specifications: Must be familiar with office functions and software as well as basic administrative procedures and best practices. Must be able to interpret and apply policy to solve routine problems of a repetitive nature. Must have an understanding of information security principles and some knowledge of network and computer hardware systems. Must be able to keep extremely accurate records and maintain audit trails for work performed. This position involves frequent communication with other university employees and external vendor contacts. Prospective employees must have excellent intrapersonal skills and the ability to present technical concepts in a user-friendly language. Must have highly effective leadership skills and a demonstrated ability to establish congenial work relationships with various groups and individuals. Must have a valid Texas driver's license. Must be able to lift up to 50 pounds on a regular basis throughout a normal workday and perform team lifts of up to 200 pounds as needed. Required to work occasionally in inclement weather. Special and/or emergency procedures sometimes require extended hours. Some travel may be required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
01/14/2026
Full time
Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Specialist, Student Senate Posting Number: SF02086 Position Type: Professional Staff Union: PSA/NEA - Professional Staff Assoc Pay Grade Level: Grade Level: 9 Pay Grade Range: Anticipated Salary Hiring Range: $42,405 - $46,538 (salary is prorated to reflect academic year - 20-week pay-period) Department: Student Involvement Campus Location: Job Description Summary: The search will remain open until the position has been filled. First consideration will be given to applications received by November 22, 2025. Applications received after November 22, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration. About URI: The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State's flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City. _ POSITION SUMMARY: Assist in fulfilling the educational mission and goals of the URI Student Senate, its recognized student organizations, and all affiliated departments and offices including the Memorial Union, the Office of Student Involvement, and the Division of Student Affairs. Serve as a resource in communication, supervision of students and programs, and advising related to policies and procedures for student involvement and engagement within student organizations. This is an academic year, in-person, onsite position. Duties and Responsibilities: KEY RESPONSIBILITIES: Support the Assistant Vice President of Student Engagement/Director of the Memorial Union and related offices in implementing University and URI Student Senate policies, programs, and procedures to foster student engagement and involvement across the university. Develop and assist in administering student development and training, as well as engagement initiatives including some evening and weekend programs, coordination and collaboration for campus and student events with the URI Memorial Union and affiliated offices and managing complex projects and procedures in support of the URI Student Senate. Deliver organization advising and training, financial training, and procedural support to students and campus stakeholders as directed. Support Student Senate meetings and procedures as directed. Provide support for student organization budgeting and spending in collaboration with the Memorial Union Director, the Student Senate Accounting team, the Memorial Union Finance team, and the Office of Student Involvement. Implement and maintain a system for collecting and assessing accurate records and data related to student government, student organizations, student engagement, and the Student Senate. Advise students and university partners on URI Student Senate policies, deadlines, meetings, calendars and critical needs and processes. Assist stakeholders in understanding and implementing curricular and co-curricular endeavors, policies, and procedures. Assist in resolving problems arising from discrepancies associated with policies, procedures, finances, and scheduling of Student Senate committees and student organizations. Serve as a resource, in conjunction with the Memorial Union units and staff, in support of student organization engagement and success. Assist in conflict resolution and strategic problem-solving regarding finance, recognition, and space allocation, etc. Attend meetings of the URI Student Senate and Senate committees as needed; undertake initiatives, projects, or research resulting from meetings. Maintain office files and accurate records. Assist in preparing and processing University legislation. Compile reports. Assist in preparing meeting agendas. Assist in editing, maintaining, and posting information to the Student Senate website. Develop and maintain an inventory of Student Senate purchased items and a system for use of shared resources for recognized Student Senate groups. Ensure compliance with university purchasing, policies and technology requirements. OTHER DUTIES AND RESPONSIBILITIES: Perform other duties as required. LICENSES, TOOLS, AND EQUIPMENT: Personal computers, copiers, printers, scanners; word processing, database management and spreadsheet software. Microsoft and Google Suites, learning management platforms, videoconference technology, student engagement technology, web page maintenance and other technology and technology related training as required. Posting Date: 11/04/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-08c6c0bf4f577f4e878429f53afa7863
01/14/2026
Full time
Specialist, Student Senate Posting Number: SF02086 Position Type: Professional Staff Union: PSA/NEA - Professional Staff Assoc Pay Grade Level: Grade Level: 9 Pay Grade Range: Anticipated Salary Hiring Range: $42,405 - $46,538 (salary is prorated to reflect academic year - 20-week pay-period) Department: Student Involvement Campus Location: Job Description Summary: The search will remain open until the position has been filled. First consideration will be given to applications received by November 22, 2025. Applications received after November 22, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration. About URI: The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State's flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City. _ POSITION SUMMARY: Assist in fulfilling the educational mission and goals of the URI Student Senate, its recognized student organizations, and all affiliated departments and offices including the Memorial Union, the Office of Student Involvement, and the Division of Student Affairs. Serve as a resource in communication, supervision of students and programs, and advising related to policies and procedures for student involvement and engagement within student organizations. This is an academic year, in-person, onsite position. Duties and Responsibilities: KEY RESPONSIBILITIES: Support the Assistant Vice President of Student Engagement/Director of the Memorial Union and related offices in implementing University and URI Student Senate policies, programs, and procedures to foster student engagement and involvement across the university. Develop and assist in administering student development and training, as well as engagement initiatives including some evening and weekend programs, coordination and collaboration for campus and student events with the URI Memorial Union and affiliated offices and managing complex projects and procedures in support of the URI Student Senate. Deliver organization advising and training, financial training, and procedural support to students and campus stakeholders as directed. Support Student Senate meetings and procedures as directed. Provide support for student organization budgeting and spending in collaboration with the Memorial Union Director, the Student Senate Accounting team, the Memorial Union Finance team, and the Office of Student Involvement. Implement and maintain a system for collecting and assessing accurate records and data related to student government, student organizations, student engagement, and the Student Senate. Advise students and university partners on URI Student Senate policies, deadlines, meetings, calendars and critical needs and processes. Assist stakeholders in understanding and implementing curricular and co-curricular endeavors, policies, and procedures. Assist in resolving problems arising from discrepancies associated with policies, procedures, finances, and scheduling of Student Senate committees and student organizations. Serve as a resource, in conjunction with the Memorial Union units and staff, in support of student organization engagement and success. Assist in conflict resolution and strategic problem-solving regarding finance, recognition, and space allocation, etc. Attend meetings of the URI Student Senate and Senate committees as needed; undertake initiatives, projects, or research resulting from meetings. Maintain office files and accurate records. Assist in preparing and processing University legislation. Compile reports. Assist in preparing meeting agendas. Assist in editing, maintaining, and posting information to the Student Senate website. Develop and maintain an inventory of Student Senate purchased items and a system for use of shared resources for recognized Student Senate groups. Ensure compliance with university purchasing, policies and technology requirements. OTHER DUTIES AND RESPONSIBILITIES: Perform other duties as required. LICENSES, TOOLS, AND EQUIPMENT: Personal computers, copiers, printers, scanners; word processing, database management and spreadsheet software. Microsoft and Google Suites, learning management platforms, videoconference technology, student engagement technology, web page maintenance and other technology and technology related training as required. Posting Date: 11/04/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-08c6c0bf4f577f4e878429f53afa7863
ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The EEP, IT Specialist supports the successful delivery of a workforce development program by ensuring that participants have reliable access to technology, digital tools, and technical support necessary for training, job readiness, and employment placement. This role bridges technology, instruction, and participant support, helping to reduce digital barriers and build participants' technical confidence and employability, including coordination of EEP's occupational training partnership with external educational institutions. The IT Specialist is responsible for managing program technology infrastructure, providing hands-on technical assistance, supporting digital skills training, and collaborating with program staff and employer partners to align technology use with workforce expectations. The role is essential to creating an accessible, trauma-informed, and inclusive learning environment that prepares participants for today's technology-driven workplaces. RESPONSIBILITIES Technology & Device Management Oversee and maintain all client digital devices, including laptops, hotspots, tablets, and essential software. Ensure devices are properly configured, updated, secured, and tracked throughout the program lifecycle. Provide general IT support to staff and clients as needed. Training & Program Support Manage the Occupational Training portion of the program, ensuring high-quality instruction and operational efficiency. Deliver digital literacy and technology training to both clients and staff. Assist with troubleshooting, software onboarding, and program-related tech guidance. Client Engagement & Case Management Conduct intakes, outreach, and ongoing communication with program participants. Provide career support including résumé development, cover letter creation, and job search assistance. Maintain accurate documentation and follow-up within case management systems. Vendor & Operations Collaboration Serve as the primary liaison with technology vendors and service providers. Support Operations by monitoring technology inventory, usage, and spending. Collaborate with the Operations team to ensure adherence to the technology budget and purchasing protocols. Education & Experience Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent combination of education, certifications, and hands-on experience. Minimum of 1 years of experience providing IT or technical support in a professional, educational, nonprofit, or community-based setting. Experience supporting users with varied levels of digital literacy, including individuals new to workplace technology. Technical Competencies Proficiency in supporting Windows and/or macOS operating systems. Working knowledge of: Microsoft 365 and Google Workspace Video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet) Learning management systems or online training platforms Ability to troubleshoot common hardware, software, connectivity, and account-access issues. Basic understanding of: Network connectivity and Wi-Fi troubleshooting Data privacy, cybersecurity fundamentals, and password management File management and cloud storage systems Workforce Development & Program Support Ability to support participants in using technology for: Training and certification programs Job search and application processes Virtual interviews and employer onboarding systems Familiarity with digital literacy concepts and workplace technology expectations. Willingness to collaborate with instructors, case managers, and employer partners to align technology support with employment goals. Communication & Interpersonal Skills Strong verbal and written communication skills, with the ability to explain technical concepts in clear, plain language. Demonstrated patience, empathy, and professionalism when providing support. Ability to work effectively with individuals from diverse cultural, educational, and socioeconomic backgrounds. Organizational & Administrative Skills Ability to document technical issues, solutions, and system changes accurately. Strong time-management skills and ability to prioritize competing requests. Comfortable working in a fast-paced, service-oriented environment with evolving program needs. Equity, Accessibility & Professional Values Commitment to equity, accessibility, and inclusion in technology access and workforce preparation. Experience working in-or willingness to learn about-trauma-informed, participant-centered program models. Understanding of the role technology plays in economic mobility and employment readiness. Preferred (But Not Required) IT certifications (e.g., CompTIA A+, Network+, Google IT Support, Microsoft certifications). Experience supporting workforce development, adult education, nonprofit, or social service programs. Bilingual or multilingual skills relevant to the participant population. Experience supporting hybrid or fully virtual training environments Budgeted Salary: $60,484 - $66,812 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently Hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.
01/13/2026
Full time
ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The EEP, IT Specialist supports the successful delivery of a workforce development program by ensuring that participants have reliable access to technology, digital tools, and technical support necessary for training, job readiness, and employment placement. This role bridges technology, instruction, and participant support, helping to reduce digital barriers and build participants' technical confidence and employability, including coordination of EEP's occupational training partnership with external educational institutions. The IT Specialist is responsible for managing program technology infrastructure, providing hands-on technical assistance, supporting digital skills training, and collaborating with program staff and employer partners to align technology use with workforce expectations. The role is essential to creating an accessible, trauma-informed, and inclusive learning environment that prepares participants for today's technology-driven workplaces. RESPONSIBILITIES Technology & Device Management Oversee and maintain all client digital devices, including laptops, hotspots, tablets, and essential software. Ensure devices are properly configured, updated, secured, and tracked throughout the program lifecycle. Provide general IT support to staff and clients as needed. Training & Program Support Manage the Occupational Training portion of the program, ensuring high-quality instruction and operational efficiency. Deliver digital literacy and technology training to both clients and staff. Assist with troubleshooting, software onboarding, and program-related tech guidance. Client Engagement & Case Management Conduct intakes, outreach, and ongoing communication with program participants. Provide career support including résumé development, cover letter creation, and job search assistance. Maintain accurate documentation and follow-up within case management systems. Vendor & Operations Collaboration Serve as the primary liaison with technology vendors and service providers. Support Operations by monitoring technology inventory, usage, and spending. Collaborate with the Operations team to ensure adherence to the technology budget and purchasing protocols. Education & Experience Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent combination of education, certifications, and hands-on experience. Minimum of 1 years of experience providing IT or technical support in a professional, educational, nonprofit, or community-based setting. Experience supporting users with varied levels of digital literacy, including individuals new to workplace technology. Technical Competencies Proficiency in supporting Windows and/or macOS operating systems. Working knowledge of: Microsoft 365 and Google Workspace Video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet) Learning management systems or online training platforms Ability to troubleshoot common hardware, software, connectivity, and account-access issues. Basic understanding of: Network connectivity and Wi-Fi troubleshooting Data privacy, cybersecurity fundamentals, and password management File management and cloud storage systems Workforce Development & Program Support Ability to support participants in using technology for: Training and certification programs Job search and application processes Virtual interviews and employer onboarding systems Familiarity with digital literacy concepts and workplace technology expectations. Willingness to collaborate with instructors, case managers, and employer partners to align technology support with employment goals. Communication & Interpersonal Skills Strong verbal and written communication skills, with the ability to explain technical concepts in clear, plain language. Demonstrated patience, empathy, and professionalism when providing support. Ability to work effectively with individuals from diverse cultural, educational, and socioeconomic backgrounds. Organizational & Administrative Skills Ability to document technical issues, solutions, and system changes accurately. Strong time-management skills and ability to prioritize competing requests. Comfortable working in a fast-paced, service-oriented environment with evolving program needs. Equity, Accessibility & Professional Values Commitment to equity, accessibility, and inclusion in technology access and workforce preparation. Experience working in-or willingness to learn about-trauma-informed, participant-centered program models. Understanding of the role technology plays in economic mobility and employment readiness. Preferred (But Not Required) IT certifications (e.g., CompTIA A+, Network+, Google IT Support, Microsoft certifications). Experience supporting workforce development, adult education, nonprofit, or social service programs. Bilingual or multilingual skills relevant to the participant population. Experience supporting hybrid or fully virtual training environments Budgeted Salary: $60,484 - $66,812 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently Hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.