About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: FISCAM SME - Kettering, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary: 135,000 - 160,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. ESSENTIAL DUTIES & RESPONSIBILITIES QUALIFICATIONS: EXPERIENCE, EDUCATION AND CERTIFICATION • Applying subject expertise in evaluating business operations and processes. • Identifying areas where technical solutions would improve business performance. • Consulting across business operations, providing mentorship, and contributing specialized knowledge. • Recommending technical solutions and determining software development requirements. • Providing subject expertise and guidance to IT developers during the software development life cycle. • Overseeing the development, testing, and implementation of technical solutions. • Determining whether technical solutions meet defined requirements. • Verifying technical reference information, including user guides, training manuals, and system requirements. • Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users. • Documenting processes and disseminating information to all relevant stakeholders. Required (Minimum Necessary) Qualifications Required (Minimum Necessary) Qualifications • 15+ years of experience in FIAR/FISCAM practices, policy, and analysis • Bachelor's degree or seven years equivalent experience. Must possess or be able to pass a National Agency Check with Inquiries background investigation; requires US citizenship. Knowledge, Skills, Abilities, and Other Characteristics • Experience with MRO IT system(s) and or technology(ies) to the specific MRO software, hardware, network and Cybersecurity design. • Knowledge and experience advising about laws, regulations and policies that impact the MRO program. • Strong understanding of business analysis techniques and processes. • Proven experience in engineering and software architecture design. • Proven work experience as a DevOps Engineer or FIAR/FISCAM analyst. • Sound knowledge of various operating systems and databases. • Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options. Supervisory Responsibilities No supervisory responsibilities DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, organizing and maintaining office supplies/equipment or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Employees must always maintain a constant state of mental alertness. Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/04/2026
Full time
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: FISCAM SME - Kettering, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary: 135,000 - 160,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. ESSENTIAL DUTIES & RESPONSIBILITIES QUALIFICATIONS: EXPERIENCE, EDUCATION AND CERTIFICATION • Applying subject expertise in evaluating business operations and processes. • Identifying areas where technical solutions would improve business performance. • Consulting across business operations, providing mentorship, and contributing specialized knowledge. • Recommending technical solutions and determining software development requirements. • Providing subject expertise and guidance to IT developers during the software development life cycle. • Overseeing the development, testing, and implementation of technical solutions. • Determining whether technical solutions meet defined requirements. • Verifying technical reference information, including user guides, training manuals, and system requirements. • Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users. • Documenting processes and disseminating information to all relevant stakeholders. Required (Minimum Necessary) Qualifications Required (Minimum Necessary) Qualifications • 15+ years of experience in FIAR/FISCAM practices, policy, and analysis • Bachelor's degree or seven years equivalent experience. Must possess or be able to pass a National Agency Check with Inquiries background investigation; requires US citizenship. Knowledge, Skills, Abilities, and Other Characteristics • Experience with MRO IT system(s) and or technology(ies) to the specific MRO software, hardware, network and Cybersecurity design. • Knowledge and experience advising about laws, regulations and policies that impact the MRO program. • Strong understanding of business analysis techniques and processes. • Proven experience in engineering and software architecture design. • Proven work experience as a DevOps Engineer or FIAR/FISCAM analyst. • Sound knowledge of various operating systems and databases. • Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options. Supervisory Responsibilities No supervisory responsibilities DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, organizing and maintaining office supplies/equipment or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Employees must always maintain a constant state of mental alertness. Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Job Summary The Systems Analyst role collaborates with business partners and application development teams to deliver and maintain required technology solutions. They are responsible for updates to applications / technology platforms, setting up monitoring, responding to issues, troubleshooting and general maintenance of the systems. They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams. They will also be addressing any requests, inquiries, and escalations from customers, help desk, or business partners. Job Description MAJOR RESPONSIBILITIES: System Analysis and Administration: Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed. Author and maintain system and process documentation (such as workflow charts and diagrams, and system specifications). Conduct peer reviews and provide guidance to other team members as needed. Monitoring and Support: Collaborate with infrastructure and application development teams to design an effective system monitoring & alerting plan. Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. Infrastructure and Compliance: Ensure all software and infrastructure components have the required patches. Plan and deploy updates along with partner teams as needed. Contribute to system compliance audits (Ex: HITRUST). Create and maintain proper standard operating procedures as needed. Release Management: Understand and adhere to IS change management policies. Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process. MINIMUM JOB REQUIREMENTS: Education: A bachelor's degree in computer science or related field. Certification / Licensure: None required. Work Experience: 3+ years of experience in analysis, configuration and development on relevant platforms. 2+ years hands-on development experience with desired programming languages and database tools. 1+ year in an operations role providing production support for large enterprise grade applications. Knowledge / Skills / Abilities: Strong analytical skills to understand business goals and design appropriate solutions. Understanding of software development lifecycle, as well as Agile software development methodologies. General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments. Excellent verbal and written communication. Able to articulate technical information in the language of the audience (business leaders vs technical personnel). Strong interpersonal and relationship management skills. Ability to work independently as a self-starter, and within a team environment. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/04/2026
Full time
Job Summary The Systems Analyst role collaborates with business partners and application development teams to deliver and maintain required technology solutions. They are responsible for updates to applications / technology platforms, setting up monitoring, responding to issues, troubleshooting and general maintenance of the systems. They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams. They will also be addressing any requests, inquiries, and escalations from customers, help desk, or business partners. Job Description MAJOR RESPONSIBILITIES: System Analysis and Administration: Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed. Author and maintain system and process documentation (such as workflow charts and diagrams, and system specifications). Conduct peer reviews and provide guidance to other team members as needed. Monitoring and Support: Collaborate with infrastructure and application development teams to design an effective system monitoring & alerting plan. Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. Infrastructure and Compliance: Ensure all software and infrastructure components have the required patches. Plan and deploy updates along with partner teams as needed. Contribute to system compliance audits (Ex: HITRUST). Create and maintain proper standard operating procedures as needed. Release Management: Understand and adhere to IS change management policies. Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process. MINIMUM JOB REQUIREMENTS: Education: A bachelor's degree in computer science or related field. Certification / Licensure: None required. Work Experience: 3+ years of experience in analysis, configuration and development on relevant platforms. 2+ years hands-on development experience with desired programming languages and database tools. 1+ year in an operations role providing production support for large enterprise grade applications. Knowledge / Skills / Abilities: Strong analytical skills to understand business goals and design appropriate solutions. Understanding of software development lifecycle, as well as Agile software development methodologies. General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments. Excellent verbal and written communication. Able to articulate technical information in the language of the audience (business leaders vs technical personnel). Strong interpersonal and relationship management skills. Ability to work independently as a self-starter, and within a team environment. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Seasoned professional with extensive technical experience to Monitor, Support, and enhance system monitoring, reporting activities, and IT observability for enterprise computing systems. Responsible for configuring sophisticated monitoring tools, monitoring the performance of critical hosts and services, and developing automation scripts for process optimization where applicable. Additionally, the role will include implementing and managing observability practices to ensure comprehensive visibility into system performance and health. Key Responsibilities:Monitor enterprise computing systems, networks, and applications in production and quality assurance environments with a wealth of technical expertise.Conduct rigorous application and infrastructure availability checks, delivering comprehensive status reports.Configure advanced monitoring tools, including the establishment of notifications for alerts, tickets, and logs.Implement and manage observability practices, including metrics, logs, and traces, to provide comprehensive visibility into system performance and health.Leverage scripting and software tools to automate processes, showcasing high technical proficiency.Participate in Incident Reports (IR) methodically, from opening to updating and closing, adhering to established standards.Contribute actively to the investigation and resolution of problems causing incidents within the scope of responsibilities.Maintain meticulous documentation for monitoring systems, including standard operating procedures (SOPExecute the documented handover process effectively, ensuring a smooth transition for the next monitoring shift by highlighting priority items and issues.Availability to be on call once a month from 7pm-7am. Essential Job Functions:Establish achievable Service-Level Objectives (SLOs) by tying health and performance to business value and digital experience.Prioritize support for open standards instrumentation, collection, and processing, with a focus on metrics ingestion, trace correlation, and logging standards.Collect system and application logs and centralize the storage of log data for analysis and transformation.Embed a log collection agent during instance configuration to ensure seamless and automatic deployment.Enable achievable SLOs by using log analytics to augment, accelerate, and automate incident identification and resolution.Establish control over the increasing amount of observability data by using telemetry pipelines and preprocessing telemetry at the edge.Firm understanding of ITIL ideology and nomenclature. REQUIREMENTSFive (5) + years of experience in system monitoring, reporting activities, and IT observability, showcasing technical (link removed)-depth knowledge acquired through a bachelor?s degree in business, Computer Information Systems, Engineering, or a related field, coupled with significant years of hands-on experience in computer systems.Proven ability to decipher requirements from business users and communicate effectively through various channels, including verbal, written, and face-to-face interactions.Proven ability with application and Infrastructure monitoring platform administration.Solid understanding of fundamental software and hardware concepts, coupled with expertise in tools such as ScienceLogic, Service Now, or other monitoring platforms, in addition to Word, Excel, Visio, and others for meticulous documentation.Demonstrated ability to excel both independently and collaboratively within a team environment, contributing decisively to decision-making processes.Strong meeting facilitation skills and the ability to cultivate relationships with the user community and IT personnel through robust interpersonal skills.Why Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
04/03/2026
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Seasoned professional with extensive technical experience to Monitor, Support, and enhance system monitoring, reporting activities, and IT observability for enterprise computing systems. Responsible for configuring sophisticated monitoring tools, monitoring the performance of critical hosts and services, and developing automation scripts for process optimization where applicable. Additionally, the role will include implementing and managing observability practices to ensure comprehensive visibility into system performance and health. Key Responsibilities:Monitor enterprise computing systems, networks, and applications in production and quality assurance environments with a wealth of technical expertise.Conduct rigorous application and infrastructure availability checks, delivering comprehensive status reports.Configure advanced monitoring tools, including the establishment of notifications for alerts, tickets, and logs.Implement and manage observability practices, including metrics, logs, and traces, to provide comprehensive visibility into system performance and health.Leverage scripting and software tools to automate processes, showcasing high technical proficiency.Participate in Incident Reports (IR) methodically, from opening to updating and closing, adhering to established standards.Contribute actively to the investigation and resolution of problems causing incidents within the scope of responsibilities.Maintain meticulous documentation for monitoring systems, including standard operating procedures (SOPExecute the documented handover process effectively, ensuring a smooth transition for the next monitoring shift by highlighting priority items and issues.Availability to be on call once a month from 7pm-7am. Essential Job Functions:Establish achievable Service-Level Objectives (SLOs) by tying health and performance to business value and digital experience.Prioritize support for open standards instrumentation, collection, and processing, with a focus on metrics ingestion, trace correlation, and logging standards.Collect system and application logs and centralize the storage of log data for analysis and transformation.Embed a log collection agent during instance configuration to ensure seamless and automatic deployment.Enable achievable SLOs by using log analytics to augment, accelerate, and automate incident identification and resolution.Establish control over the increasing amount of observability data by using telemetry pipelines and preprocessing telemetry at the edge.Firm understanding of ITIL ideology and nomenclature. REQUIREMENTSFive (5) + years of experience in system monitoring, reporting activities, and IT observability, showcasing technical (link removed)-depth knowledge acquired through a bachelor?s degree in business, Computer Information Systems, Engineering, or a related field, coupled with significant years of hands-on experience in computer systems.Proven ability to decipher requirements from business users and communicate effectively through various channels, including verbal, written, and face-to-face interactions.Proven ability with application and Infrastructure monitoring platform administration.Solid understanding of fundamental software and hardware concepts, coupled with expertise in tools such as ScienceLogic, Service Now, or other monitoring platforms, in addition to Word, Excel, Visio, and others for meticulous documentation.Demonstrated ability to excel both independently and collaboratively within a team environment, contributing decisively to decision-making processes.Strong meeting facilitation skills and the ability to cultivate relationships with the user community and IT personnel through robust interpersonal skills.Why Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
Akraya, Inc has consistently ranked among the Best Places to Work by Staffing Industry Analysts and the San Francisco Business Journal. A multiple award-winning, provider of Staffing and Consulting services, we focus on IT, Engineering, Creative and Marketing talent. Akraya has extensive experience supporting Fortune 500 and hot emerging start-ups. Founded in 2001, Akraya is a certified woman and minority-owned, Bay Area Green Business. For over a decade, Akraya has become a preferred vendor of service and talent for across the US and worldwide. Job Description This is an exciting opportunity to work in the wearables space with Basis, an Client Company. Basis helps people understand their data and take action on it via it s sensor-laden 24/7 health tracker. You have curiosity, you want to help people through big ideas and little, but pleasing interactions across mobile, web and wearable interfaces. You know what it takes to push great design to market. Qualifications Responsibilities Design and prototype Client tools and services in diverse creative areas, including graphics, image processing, and emerging technologies. Lead design projects from concept research through to production. Communicate your ideas with wireframe, mock-ups, prototypes, requirements documents, annotated screenshots, or other methods that help both stakeholders & developers contribute, assess and build. Effectively collaborate with various teams and take their needs into account in the new designs. Actively participate in user research such as usability studies, and ethnographic interviews. Requirements: Portfolio of work including designs from concept to completion, and demonstrating a path from goals to final product. Demonstrated ability to design, prototype, and evaluate user interfaces. Experience designing for mobile (iOS and/or Android), Web and Desktop applications - bonus of experience with tiny weeny little screens. Must love the challenge of quickly distilling complex problems into clean, simple design solutions. Ability to convince strong-minded teams through design leadership. BS/BA or higher degree in Human Factors or HCI, Cognitive Psychology, Design, or equivalent course / experience. Position is located in San Francisco. Some travel to Santa Clara and Oregon. Desirable background and experience Design Thinking & UX evangelization Additional Information All your information will be kept confidential according to EEO guidelines.
04/02/2026
Full time
Akraya, Inc has consistently ranked among the Best Places to Work by Staffing Industry Analysts and the San Francisco Business Journal. A multiple award-winning, provider of Staffing and Consulting services, we focus on IT, Engineering, Creative and Marketing talent. Akraya has extensive experience supporting Fortune 500 and hot emerging start-ups. Founded in 2001, Akraya is a certified woman and minority-owned, Bay Area Green Business. For over a decade, Akraya has become a preferred vendor of service and talent for across the US and worldwide. Job Description This is an exciting opportunity to work in the wearables space with Basis, an Client Company. Basis helps people understand their data and take action on it via it s sensor-laden 24/7 health tracker. You have curiosity, you want to help people through big ideas and little, but pleasing interactions across mobile, web and wearable interfaces. You know what it takes to push great design to market. Qualifications Responsibilities Design and prototype Client tools and services in diverse creative areas, including graphics, image processing, and emerging technologies. Lead design projects from concept research through to production. Communicate your ideas with wireframe, mock-ups, prototypes, requirements documents, annotated screenshots, or other methods that help both stakeholders & developers contribute, assess and build. Effectively collaborate with various teams and take their needs into account in the new designs. Actively participate in user research such as usability studies, and ethnographic interviews. Requirements: Portfolio of work including designs from concept to completion, and demonstrating a path from goals to final product. Demonstrated ability to design, prototype, and evaluate user interfaces. Experience designing for mobile (iOS and/or Android), Web and Desktop applications - bonus of experience with tiny weeny little screens. Must love the challenge of quickly distilling complex problems into clean, simple design solutions. Ability to convince strong-minded teams through design leadership. BS/BA or higher degree in Human Factors or HCI, Cognitive Psychology, Design, or equivalent course / experience. Position is located in San Francisco. Some travel to Santa Clara and Oregon. Desirable background and experience Design Thinking & UX evangelization Additional Information All your information will be kept confidential according to EEO guidelines.
Overview About The Team OpenAI's People team hires, engages, and retains world-class talent who will safely build and deploy AGI that benefits all humanity. The People Analytics team partners closely with People Business Partners, People Systems, Total Rewards, Recruiting, and Data Platform teams to provide rigorously validated insights that inform leadership decisions, organization design and operational cadence. About The Role We're looking for an Analyst to join the People Analytics team as an automation expert. This role is hands-on, technical and analytical: you'll build reliable datasets, prepare, audit and automate reporting for leadership reviews, and help scale reporting frameworks across the People data stack. You should have a strong technical background (it doesn't have to be HR/People domain experience), be comfortable working with data stakeholders across a People org, and be excited to learn and grow in the People Analytics Domain. Your Responsibilities Leverage our engineering stack, be creative and automate manual data analytics and reporting processes. Conduct data gathering, reporting and analysis needs for Executive Business Reviews and ad-hoc deep dives. Own preparation of reporting and slide-ready data exports for Executive Business Reviews. Work with cross-functional stakeholders (People Systems, Finance, Data Platform, Recruiting Operations and more) to prepare, validate, and document datasets used for People reporting. Help build and automate recurring reporting based on existing frameworks and stakeholder feedback. Partner with data warehouse engineering and data stakeholders to improve accuracy, freshness, lineage, and robustness of core People datasets. Develop ad hoc data pipelines and rigorous data validations to support high-stakes executive reporting and deep-dive analyses. We're Seeking 2-4 years in an analytics role (data analysis, data engineering, business intelligence, consulting or similar) at a high-growth organization. High performing and highly dependable, comfortable operating with rigor in a fast-paced environment, with strong attention to detail. Strong SQL expertise. You will write production queries, build ad-hoc ETLs and conduct data validations as needed. Comfortable cleaning, joining, and validating multi-source datasets and communicating data limitations. Excellent written and verbal communication; experience preparing slide-ready charts/tables for leadership audiences. Demonstrated ability to partner with non-technical stakeholders and translate business questions into data requirements. Strong Python and automation experience is a plus. Prior experience with HRIS/ATS/payroll data is a plus but not required. Workplace & Location This role is based in our San Francisco office, and we aren't considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time. We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
04/02/2026
Full time
Overview About The Team OpenAI's People team hires, engages, and retains world-class talent who will safely build and deploy AGI that benefits all humanity. The People Analytics team partners closely with People Business Partners, People Systems, Total Rewards, Recruiting, and Data Platform teams to provide rigorously validated insights that inform leadership decisions, organization design and operational cadence. About The Role We're looking for an Analyst to join the People Analytics team as an automation expert. This role is hands-on, technical and analytical: you'll build reliable datasets, prepare, audit and automate reporting for leadership reviews, and help scale reporting frameworks across the People data stack. You should have a strong technical background (it doesn't have to be HR/People domain experience), be comfortable working with data stakeholders across a People org, and be excited to learn and grow in the People Analytics Domain. Your Responsibilities Leverage our engineering stack, be creative and automate manual data analytics and reporting processes. Conduct data gathering, reporting and analysis needs for Executive Business Reviews and ad-hoc deep dives. Own preparation of reporting and slide-ready data exports for Executive Business Reviews. Work with cross-functional stakeholders (People Systems, Finance, Data Platform, Recruiting Operations and more) to prepare, validate, and document datasets used for People reporting. Help build and automate recurring reporting based on existing frameworks and stakeholder feedback. Partner with data warehouse engineering and data stakeholders to improve accuracy, freshness, lineage, and robustness of core People datasets. Develop ad hoc data pipelines and rigorous data validations to support high-stakes executive reporting and deep-dive analyses. We're Seeking 2-4 years in an analytics role (data analysis, data engineering, business intelligence, consulting or similar) at a high-growth organization. High performing and highly dependable, comfortable operating with rigor in a fast-paced environment, with strong attention to detail. Strong SQL expertise. You will write production queries, build ad-hoc ETLs and conduct data validations as needed. Comfortable cleaning, joining, and validating multi-source datasets and communicating data limitations. Excellent written and verbal communication; experience preparing slide-ready charts/tables for leadership audiences. Demonstrated ability to partner with non-technical stakeholders and translate business questions into data requirements. Strong Python and automation experience is a plus. Prior experience with HRIS/ATS/payroll data is a plus but not required. Workplace & Location This role is based in our San Francisco office, and we aren't considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time. We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
04/02/2026
Full time
Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: System Administrator (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: The main function of a Systems Administrator is to be responsible for system administration of core systems, as well as monitoring and repair of high-performance computing systems. Ensure consistent and reliable operation, including enterprise servers and network infrastructure. Tasks and Responsibilities System Administration: Build, configure, and support Windows servers. Virtualization: Manage and support virtualization platforms - VMware. Active Directory Management: Maintain and troubleshoot Active Directory environments. Implement and maintain security controls. Vulnerability remediation of servers, storage, hypervisor environments, and infrastructure applications and systems. Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, network disruption awareness, and predefined key processes. Work closely with developers, other system administrators, services desk, and business analysts to support business critical applications. File share support and management. Document and maintain processes, procedures, and system diagrams. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. Excellent knowledge of SAN solutions / primarily NetApp/ configure and maintain. Excellent knowledge of hosting platforms/ Cisco USC Expertise in Windows Server installation, configuration, administration, maintenance, and optimization. Experience in migrations for data and infrastructure. Good understanding of networking concepts (e.g., TCP/IP, DNS, VLANs). Good understanding of Activity directory on a GPO level Good understanding of Clusters/ HA/ Replication / Distributed Switches /vCenter upgrades and host patching Proficient in completing daily assignments and project activities with great attention to detail and a high degree of accuracy. Excellent analytical and critical thinking skills, good judgment, and an ability to act decisively. Preferred Qualifications 5-7 years of experience as a System Administrator in a production environment. Understanding and experience of cloud-based computing (Azure, etc.) is a plus. Experience with NetApp, VMware, and Commvault a plus. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Azure, DNS, TCP/IP, SAN solutions, VLANs
04/02/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: System Administrator (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: The main function of a Systems Administrator is to be responsible for system administration of core systems, as well as monitoring and repair of high-performance computing systems. Ensure consistent and reliable operation, including enterprise servers and network infrastructure. Tasks and Responsibilities System Administration: Build, configure, and support Windows servers. Virtualization: Manage and support virtualization platforms - VMware. Active Directory Management: Maintain and troubleshoot Active Directory environments. Implement and maintain security controls. Vulnerability remediation of servers, storage, hypervisor environments, and infrastructure applications and systems. Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, network disruption awareness, and predefined key processes. Work closely with developers, other system administrators, services desk, and business analysts to support business critical applications. File share support and management. Document and maintain processes, procedures, and system diagrams. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. Excellent knowledge of SAN solutions / primarily NetApp/ configure and maintain. Excellent knowledge of hosting platforms/ Cisco USC Expertise in Windows Server installation, configuration, administration, maintenance, and optimization. Experience in migrations for data and infrastructure. Good understanding of networking concepts (e.g., TCP/IP, DNS, VLANs). Good understanding of Activity directory on a GPO level Good understanding of Clusters/ HA/ Replication / Distributed Switches /vCenter upgrades and host patching Proficient in completing daily assignments and project activities with great attention to detail and a high degree of accuracy. Excellent analytical and critical thinking skills, good judgment, and an ability to act decisively. Preferred Qualifications 5-7 years of experience as a System Administrator in a production environment. Understanding and experience of cloud-based computing (Azure, etc.) is a plus. Experience with NetApp, VMware, and Commvault a plus. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Azure, DNS, TCP/IP, SAN solutions, VLANs
Job Summary Job Description The Business Systems Analyst Lead role will support the Source2Pay area for Coupa and other Accounts Payable applications currently deployed and planned for future deployments. They will lead and support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment. This role will also be responsible for requirements gathering, discovery, performing gaps and data analysis and functioning as a key point of contact for our business stakeholders. The role will also be expected to identify and present multiple technical solution options to handle complex and varied processes across product divisions. The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations. MAJOR RESPONSIBILITIES Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI SAP, etc.) while working collaboratively with the Medline Finance and AP team. Troubleshoot and resolve system issues by collaborating with internal IT, Parent Company, finance teams, and third-party vendors. Act in the capacity of a technical product manager with expertise in the AP process domain to enable successful discovery to deploy AP related initiatives and become the IT AP Conduct requirements gathering and discovery workshops with business stakeholders. Work with business partners and product owners assisting with the creation of system requirements for the product backlog. Perform gap and data analysis in support of identifying improvement opportunities. Support technical team members by providing functional clarification and setting expectations with team and clients. Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps. Conduct peer reviews and provide guidance to other team members as needed, while also having the ability to lead team members. Observe the team's delivery workflow and suggest changes in process/tooling to gain efficiency. Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. Ensure IT compliance with internal financial policies, regulatory requirements, and corporate travel and expense policies. Monitoring and Support: Collaborate with infrastructure, application development and IT automation and Business Intelligence teams to design an effective system monitoring & alerting plan. Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. People Management: While not having direct reports, this position will partner with the team manager on matters like capacity management, maximizing the throughput of the available staff, employee feedback, retention, etc. This role will be seen as a mentor by other team members. Conduct peer reviews, provide guidance on specific matters and coach the team to elevate their performance and develop their skills. Page MAJOR RESPONSIBILITIES Cross-Functional Collaboration & Continuous Improvement: Understand and adhere to IS change management policies, while demonstrating good judgement on risk and impact for various types of changes done by the team. Ability to grade appropriately critical/highly visible changes vs routine/low risk changes. Serve as a key liaison between Procurement, Accounting, IT, and third-party vendors to address and resolve end-to-end process and system issues. Lead initiatives to streamline the procure-to-pay lifecycle through technology, automation, and best practices. Lead or participate in enterprise-level projects, including system implementations, UAT testing, and policy or platform rollouts. MINIMUM JOB REQUIREMENTS Education Bachelor's degree in computer science or related field. Or equivalent work experience with desired systems and technologies. Work Experience 7+ years of experience in business analysis and configuration on relevant platforms. 5+ years of progressive experience in Finance (AP) IT and exposure to systems administration. 3+ years of experience working in Coupa AP modules is a must. In-depth knowledge of SAP FICO, Vendor management (Coupa SIM or related systems), GL Integrations, Payment processing, etc. will be highly preferred. In-depth knowledge of the procure-to-pay lifecycle and general accounting principles. Knowledge of finance systems and related technologies. Experience in AI or automation tools within finance functions is highly desirable and preferred. Knowledge / Skills / Abilities Strong analytical skills to understand business goals and design appropriate solutions. Ability to independently design, build and troubleshoot highly complex features. Understanding of software development lifecycle, as well as agile software development methodologies. General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments. Excellent verbal and written communication. Strong interpersonal and relationship management skills. Ability to work independently as a self-starter, and within a team environment. Ability to partner with Finance to evaluate proposed opportunities and solution with appropriate technology; Machine Learning, Predictive Models, Generative/Agentic AI, etc. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $115,440.00 - $173,160.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/01/2026
Full time
Job Summary Job Description The Business Systems Analyst Lead role will support the Source2Pay area for Coupa and other Accounts Payable applications currently deployed and planned for future deployments. They will lead and support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment. This role will also be responsible for requirements gathering, discovery, performing gaps and data analysis and functioning as a key point of contact for our business stakeholders. The role will also be expected to identify and present multiple technical solution options to handle complex and varied processes across product divisions. The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations. MAJOR RESPONSIBILITIES Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI SAP, etc.) while working collaboratively with the Medline Finance and AP team. Troubleshoot and resolve system issues by collaborating with internal IT, Parent Company, finance teams, and third-party vendors. Act in the capacity of a technical product manager with expertise in the AP process domain to enable successful discovery to deploy AP related initiatives and become the IT AP Conduct requirements gathering and discovery workshops with business stakeholders. Work with business partners and product owners assisting with the creation of system requirements for the product backlog. Perform gap and data analysis in support of identifying improvement opportunities. Support technical team members by providing functional clarification and setting expectations with team and clients. Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps. Conduct peer reviews and provide guidance to other team members as needed, while also having the ability to lead team members. Observe the team's delivery workflow and suggest changes in process/tooling to gain efficiency. Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. Ensure IT compliance with internal financial policies, regulatory requirements, and corporate travel and expense policies. Monitoring and Support: Collaborate with infrastructure, application development and IT automation and Business Intelligence teams to design an effective system monitoring & alerting plan. Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. People Management: While not having direct reports, this position will partner with the team manager on matters like capacity management, maximizing the throughput of the available staff, employee feedback, retention, etc. This role will be seen as a mentor by other team members. Conduct peer reviews, provide guidance on specific matters and coach the team to elevate their performance and develop their skills. Page MAJOR RESPONSIBILITIES Cross-Functional Collaboration & Continuous Improvement: Understand and adhere to IS change management policies, while demonstrating good judgement on risk and impact for various types of changes done by the team. Ability to grade appropriately critical/highly visible changes vs routine/low risk changes. Serve as a key liaison between Procurement, Accounting, IT, and third-party vendors to address and resolve end-to-end process and system issues. Lead initiatives to streamline the procure-to-pay lifecycle through technology, automation, and best practices. Lead or participate in enterprise-level projects, including system implementations, UAT testing, and policy or platform rollouts. MINIMUM JOB REQUIREMENTS Education Bachelor's degree in computer science or related field. Or equivalent work experience with desired systems and technologies. Work Experience 7+ years of experience in business analysis and configuration on relevant platforms. 5+ years of progressive experience in Finance (AP) IT and exposure to systems administration. 3+ years of experience working in Coupa AP modules is a must. In-depth knowledge of SAP FICO, Vendor management (Coupa SIM or related systems), GL Integrations, Payment processing, etc. will be highly preferred. In-depth knowledge of the procure-to-pay lifecycle and general accounting principles. Knowledge of finance systems and related technologies. Experience in AI or automation tools within finance functions is highly desirable and preferred. Knowledge / Skills / Abilities Strong analytical skills to understand business goals and design appropriate solutions. Ability to independently design, build and troubleshoot highly complex features. Understanding of software development lifecycle, as well as agile software development methodologies. General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments. Excellent verbal and written communication. Strong interpersonal and relationship management skills. Ability to work independently as a self-starter, and within a team environment. Ability to partner with Finance to evaluate proposed opportunities and solution with appropriate technology; Machine Learning, Predictive Models, Generative/Agentic AI, etc. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $115,440.00 - $173,160.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Clinical Systems Analyst II (Any EMR, must want to learn Athena) Must have a minimum of 6 years experience in another Ambulatory EMR in order to be considered. This is a level II position and we are not considering entry level applications. Type: Full Time (75 hours biweekly) Shift: Days Hours: 8:00AM - 4:30PM Pay: $105,000 - $120,000 Job Summary: The Clinical System Analyst will carry out various duties in support of Administrative/Clinical systems and end users including: provide training; perform analysis of workflow; assess system needs and requirements; plan, design, and test systems and interfaces, manage software implementation, upgrade, and optimization projects. Coordinate work efforts with applicable I.S. and end-user department personnel and coordinate/provide implementation end-user training. Document and troubleshoot work involved with systems implementation and maintenance. Act as liaison between end users, I.S., and software vendors. Responsibilities: Provide Analyst support for EMR software, includes updating templates, order set, creating profiles, access, integrations and interfaces requirements. Provider EMR training; train all physicians, residents, clinical and non-clinical. Coordinates testing, implementation, optimization, upgrades, support, and maintenance of clinical systems. Perform function and system testing and assist in parallel, integrated, and usability system testing. Carry out methodical execution of test plans. Develop thorough test data and scenarios, coordinate efforts with others as needed and review test results with department leadership. Perform analysis related to understanding, reviewing, interpreting, and documenting current workflow in clinical settings as well as understanding the impact on electronic systems. Based on analysis, plan for and accommodate the impact of system changes and enhancements. Educate staff on new release changes. Provide recommendations and guidance with regard to streamlining efforts and best practices within limitations of information technology capabilities and organization's standards. Collaborates on implementation of new software installations, upgrades, and integration. Participate in the evaluation and selection of proposed new technology, products, and system changes. Identify and define required system modifications and/or enhancements to improve existing systems. Provide implementation, and post implementation support; interact with clinical staff and vendors. Provide help desk support; providing daily assistance with application issues and software troubleshooting. Participates in I.S. on call rotation. Collaborates with Nurse Informaticists to optimize clinical system processes by creating workflow analysis and redesign. Collaborates with Report Writers to assist in the design of reports and data files. Act as a liaison between I.S., Software vendors, clinical departments, and end-users maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information systems. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment. Demonstrate ability to exercise good judgment and problem solve independently. Demonstrate the ability to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including team leading and project management duties. Demonstrate knowledge Clinical Operations. Travel to multiple sites to address any workflow issues or changes with staff. Ability to analyze information to form logical and consistent conclusions, and to communicate the logical process to end-users and co-workers. Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Provide an appropriate and timely level of information to each as required. Demonstrable experience with software modules such as MS Office Suite, Windows Current Version, and general knowledge of report writing. Perform other tasks as requested and other duties as required by the position. Requirements: Bachelor's Degree required; Computer Science/Information Technology focus preferred Master's Degree preferred Minimum of 2 years experience supporting an EMR software required Must have experience working in inpatient healthcare facilities Must have strong oral and written communication skills. Experience working with or training end users and translating Information Services terminology to end users strongly preferred Must have the ability to manage multiple projects and tasks at various stages of development Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately Use of standard Office applications are required for this position Project Management and presentation software experience preferred Prior experience managing AthenaOne AthenaHealth software implementations and upgrades REQUIRED Qualifications Education Required Bachelor of Science or better.
04/01/2026
Full time
Clinical Systems Analyst II (Any EMR, must want to learn Athena) Must have a minimum of 6 years experience in another Ambulatory EMR in order to be considered. This is a level II position and we are not considering entry level applications. Type: Full Time (75 hours biweekly) Shift: Days Hours: 8:00AM - 4:30PM Pay: $105,000 - $120,000 Job Summary: The Clinical System Analyst will carry out various duties in support of Administrative/Clinical systems and end users including: provide training; perform analysis of workflow; assess system needs and requirements; plan, design, and test systems and interfaces, manage software implementation, upgrade, and optimization projects. Coordinate work efforts with applicable I.S. and end-user department personnel and coordinate/provide implementation end-user training. Document and troubleshoot work involved with systems implementation and maintenance. Act as liaison between end users, I.S., and software vendors. Responsibilities: Provide Analyst support for EMR software, includes updating templates, order set, creating profiles, access, integrations and interfaces requirements. Provider EMR training; train all physicians, residents, clinical and non-clinical. Coordinates testing, implementation, optimization, upgrades, support, and maintenance of clinical systems. Perform function and system testing and assist in parallel, integrated, and usability system testing. Carry out methodical execution of test plans. Develop thorough test data and scenarios, coordinate efforts with others as needed and review test results with department leadership. Perform analysis related to understanding, reviewing, interpreting, and documenting current workflow in clinical settings as well as understanding the impact on electronic systems. Based on analysis, plan for and accommodate the impact of system changes and enhancements. Educate staff on new release changes. Provide recommendations and guidance with regard to streamlining efforts and best practices within limitations of information technology capabilities and organization's standards. Collaborates on implementation of new software installations, upgrades, and integration. Participate in the evaluation and selection of proposed new technology, products, and system changes. Identify and define required system modifications and/or enhancements to improve existing systems. Provide implementation, and post implementation support; interact with clinical staff and vendors. Provide help desk support; providing daily assistance with application issues and software troubleshooting. Participates in I.S. on call rotation. Collaborates with Nurse Informaticists to optimize clinical system processes by creating workflow analysis and redesign. Collaborates with Report Writers to assist in the design of reports and data files. Act as a liaison between I.S., Software vendors, clinical departments, and end-users maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information systems. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment. Demonstrate ability to exercise good judgment and problem solve independently. Demonstrate the ability to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including team leading and project management duties. Demonstrate knowledge Clinical Operations. Travel to multiple sites to address any workflow issues or changes with staff. Ability to analyze information to form logical and consistent conclusions, and to communicate the logical process to end-users and co-workers. Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Provide an appropriate and timely level of information to each as required. Demonstrable experience with software modules such as MS Office Suite, Windows Current Version, and general knowledge of report writing. Perform other tasks as requested and other duties as required by the position. Requirements: Bachelor's Degree required; Computer Science/Information Technology focus preferred Master's Degree preferred Minimum of 2 years experience supporting an EMR software required Must have experience working in inpatient healthcare facilities Must have strong oral and written communication skills. Experience working with or training end users and translating Information Services terminology to end users strongly preferred Must have the ability to manage multiple projects and tasks at various stages of development Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately Use of standard Office applications are required for this position Project Management and presentation software experience preferred Prior experience managing AthenaOne AthenaHealth software implementations and upgrades REQUIRED Qualifications Education Required Bachelor of Science or better.
Yosemite Community College District
Modesto, California
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
01/16/2026
Full time
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
01/16/2026
Full time
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
01/15/2026
Full time
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
Position Title: Program Analyst, Work-Based Learning How many positions are you recruiting for?: 1 Campus: West Valley College Definition: The Strategy and Equity area is seeking a talented individual to fill the position of Work-Based Learning Program Analyst. West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. Under the direction of the Vice President, Strategy and Equity the Work-Based Learning Program Analyst will provide comprehensive administrative, programmatic, and technical support to advance West Valley College's work-based learning and work experience initiatives. This role plays a critical part in strengthening student retention, completion, and career readiness by supporting the design, coordination, and continuous improvement of high-impact, equity-centered work-based learning opportunities. The Analyst supports and helps coordinate internship collaborations, employer engagement, and structured work-based learning experiences that connect classroom learning to meaningful career pathways. Working closely with faculty, campus partners, and employers, the Analyst contributes to the development and delivery of professional development supports for first- and second-year students, including but not limited to, resume development, interview preparation, networking skill-building, LinkedIn profile development, campus-to-workplace tours, and access to paid and non-paid internships. In addition, the Analyst cultivates strong partnerships with employers, community organizations, and internal departments to expand access to experiential learning opportunities, particularly for students from historically underrepresented backgrounds. Responsibilities include coordinating collegewide WBL programming such as internships, job shadowing, employer panels, and workplace tours; delivering workshops, trainings, and specialized information to students and staff; and performing a full range of complex program coordination and administrative duties in support of the college's Work-Based Learning initiatives. Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply. Assignment: 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of April 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE:This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle. Salary and Benefits: Anticipated Hiring Range: $8,366.92-$9,150.92 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: Prior experience working in the education sector. A master's degree in an academic discipline. Two years of progressively responsible work experience in the coordination of community engagement, career readiness, student outreach, or school relations. Ability to evaluate and assess services to determine institutional resources needed to achieve programmatic excellenceA well-informed leadership philosophy and demonstrated listening and written communication skills. Demonstrated experience as a leader in implementing work-based learning programming. Experience in program development, implementation, and assessment within higher education settings. Experience working collaboratively with campus community stakeholders in a participatory governance environment, such as refocusing the Education Master Plan, refining Guided Pathways framework, elevating the voice of Associated Students, expanding the Caring Campus model, and integrating the Institutional Equity Plan. Knowledge and Abilities: Knowledge of: Pertinent federal, state, and district laws, policies, regulations and requirements. Principles of effective training and supervision. Principles, practices, and techniques of office and records management. Methods and techniques of budget preparation and administration. Principles and techniques of fiscal, statistical, and administrative research and report preparation. Principles, practices, methods and techniques of outreach and marketing. Laws and regulations specific to assigned program. Eligibility requirements, application procedures, and academic programs specific to area of assignment. Methods and techniques of program management. Techniques employed in public presentations. Ability to: Develop recommendations for programs, procedures, organizational structures, and operational guidelines and implement same as directed. Interpret and work within a range of applicable federal and state laws, rules, regulations and guidelines. Establish and maintain cooperative working relations with district administrators and officials, public agency representatives, target populations of programs and projects in the designated area, and members of the general public. Organize, coordinate, and oversee the day-to-day operations of a specialized program in a community college. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Conduct organizational, operational, fiscal, and statistical analysis. Prepare effective promotional and informational publications and materials. Prepare and present effective oral and written reports and presentations. Select, train, schedule, and direct the work of assigned staff and hourly workers. Ensure compliance with federal, state and district laws, regulations and guidelines. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Plan, organize, coordinate, and supervise day-to-day program operations and activities. Assist with development and implementation of program policies and procedures; develop work processes that facilitate attainment of established program goals and objectives. Compile and analyze data related to program participation and evaluation; oversee maintenance of effective student databases; prepare a variety of reports. Develop and deliver presentations, orientations, workshops, and other activities in support of the program; coordinate and conduct outreach and marketing activities. . click apply for full job details
01/14/2026
Full time
Position Title: Program Analyst, Work-Based Learning How many positions are you recruiting for?: 1 Campus: West Valley College Definition: The Strategy and Equity area is seeking a talented individual to fill the position of Work-Based Learning Program Analyst. West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. Under the direction of the Vice President, Strategy and Equity the Work-Based Learning Program Analyst will provide comprehensive administrative, programmatic, and technical support to advance West Valley College's work-based learning and work experience initiatives. This role plays a critical part in strengthening student retention, completion, and career readiness by supporting the design, coordination, and continuous improvement of high-impact, equity-centered work-based learning opportunities. The Analyst supports and helps coordinate internship collaborations, employer engagement, and structured work-based learning experiences that connect classroom learning to meaningful career pathways. Working closely with faculty, campus partners, and employers, the Analyst contributes to the development and delivery of professional development supports for first- and second-year students, including but not limited to, resume development, interview preparation, networking skill-building, LinkedIn profile development, campus-to-workplace tours, and access to paid and non-paid internships. In addition, the Analyst cultivates strong partnerships with employers, community organizations, and internal departments to expand access to experiential learning opportunities, particularly for students from historically underrepresented backgrounds. Responsibilities include coordinating collegewide WBL programming such as internships, job shadowing, employer panels, and workplace tours; delivering workshops, trainings, and specialized information to students and staff; and performing a full range of complex program coordination and administrative duties in support of the college's Work-Based Learning initiatives. Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply. Assignment: 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of April 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE:This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle. Salary and Benefits: Anticipated Hiring Range: $8,366.92-$9,150.92 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: Prior experience working in the education sector. A master's degree in an academic discipline. Two years of progressively responsible work experience in the coordination of community engagement, career readiness, student outreach, or school relations. Ability to evaluate and assess services to determine institutional resources needed to achieve programmatic excellenceA well-informed leadership philosophy and demonstrated listening and written communication skills. Demonstrated experience as a leader in implementing work-based learning programming. Experience in program development, implementation, and assessment within higher education settings. Experience working collaboratively with campus community stakeholders in a participatory governance environment, such as refocusing the Education Master Plan, refining Guided Pathways framework, elevating the voice of Associated Students, expanding the Caring Campus model, and integrating the Institutional Equity Plan. Knowledge and Abilities: Knowledge of: Pertinent federal, state, and district laws, policies, regulations and requirements. Principles of effective training and supervision. Principles, practices, and techniques of office and records management. Methods and techniques of budget preparation and administration. Principles and techniques of fiscal, statistical, and administrative research and report preparation. Principles, practices, methods and techniques of outreach and marketing. Laws and regulations specific to assigned program. Eligibility requirements, application procedures, and academic programs specific to area of assignment. Methods and techniques of program management. Techniques employed in public presentations. Ability to: Develop recommendations for programs, procedures, organizational structures, and operational guidelines and implement same as directed. Interpret and work within a range of applicable federal and state laws, rules, regulations and guidelines. Establish and maintain cooperative working relations with district administrators and officials, public agency representatives, target populations of programs and projects in the designated area, and members of the general public. Organize, coordinate, and oversee the day-to-day operations of a specialized program in a community college. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Conduct organizational, operational, fiscal, and statistical analysis. Prepare effective promotional and informational publications and materials. Prepare and present effective oral and written reports and presentations. Select, train, schedule, and direct the work of assigned staff and hourly workers. Ensure compliance with federal, state and district laws, regulations and guidelines. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Plan, organize, coordinate, and supervise day-to-day program operations and activities. Assist with development and implementation of program policies and procedures; develop work processes that facilitate attainment of established program goals and objectives. Compile and analyze data related to program participation and evaluation; oversee maintenance of effective student databases; prepare a variety of reports. Develop and deliver presentations, orientations, workshops, and other activities in support of the program; coordinate and conduct outreach and marketing activities. . click apply for full job details
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
01/14/2026
Full time
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
01/14/2026
Full time
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .
01/14/2026
Full time
Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
01/14/2026
Full time
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
Neuroimaging Data Analyst D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Neuroimaging Data Analyst D Job Profile Title Data Analyst D Job Description Summary Neuroimaging Data Analyst D The Shanmugan Laboratory is part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, and the Lifespan Brain Institute (LiBI). Our goal is to personalize early interventions in reproductive psychiatry. To do this, we use non-invasive neuroimaging and advanced computational methods to understand mechanisms underlying sex differences in psychopathology and identify neuroendocrinologic markers of risk vs. resilience for psychiatric disorders. The Neuroimaging Data Analyst D will provide support for managing and analyzing data. Job Description The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education Neuroimaging Data Analyst D The Neuroimaging Data Analyst D provides support for managing and analyzing neuroimaging data. Analysts play a central role on large-scale projects that seek to understand the impact of reproductive timepoints, including puberty, pregnancy, and menopause, on the brain. Within these projects, they work in a team environment with a diverse, multi-disciplinary group of faculty and trainees from psychiatry, psychology engineering, statistics, and computer science. Primary responsibilities include management, processing, and analysis of high-dimensional imaging data. Additional responsibilities will be assigned based on the successful candidate's skills and interests. All analysts additionally lead independent projects (i.e., meta-analyses of neuroimaging studies) where they write first-author manuscripts. Qualifications Bachelor's degree in Engineering, Statistics, or Computational Neuroscience, and 3 to 5 years of research experience or an equivalent combination of education and experience is required. Master's degree preferred. To succeed in the highly collaborative environment, excellent interpersonal and communication skills are required. Program and data analysis skills are required, including Python, linux/bash, SQL, and R. Experience with neuroimaging tools (SPM, AFNI, FSL), clinically-acquired neuroimaging, machine learning, and working with Epic databases (Clarity, databricks, Caboodle) is strongly preferred but not required. Background check required. Position contingent on funding. Working Conditions Office, Library, Computer Room; Requires extensive safety Physical Effort Typically sitting at a desk or table; Occasional lifting 25 lb. or less Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $70,500.00 - $85,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: . click apply for full job details
01/14/2026
Full time
Neuroimaging Data Analyst D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Neuroimaging Data Analyst D Job Profile Title Data Analyst D Job Description Summary Neuroimaging Data Analyst D The Shanmugan Laboratory is part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, and the Lifespan Brain Institute (LiBI). Our goal is to personalize early interventions in reproductive psychiatry. To do this, we use non-invasive neuroimaging and advanced computational methods to understand mechanisms underlying sex differences in psychopathology and identify neuroendocrinologic markers of risk vs. resilience for psychiatric disorders. The Neuroimaging Data Analyst D will provide support for managing and analyzing data. Job Description The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education Neuroimaging Data Analyst D The Neuroimaging Data Analyst D provides support for managing and analyzing neuroimaging data. Analysts play a central role on large-scale projects that seek to understand the impact of reproductive timepoints, including puberty, pregnancy, and menopause, on the brain. Within these projects, they work in a team environment with a diverse, multi-disciplinary group of faculty and trainees from psychiatry, psychology engineering, statistics, and computer science. Primary responsibilities include management, processing, and analysis of high-dimensional imaging data. Additional responsibilities will be assigned based on the successful candidate's skills and interests. All analysts additionally lead independent projects (i.e., meta-analyses of neuroimaging studies) where they write first-author manuscripts. Qualifications Bachelor's degree in Engineering, Statistics, or Computational Neuroscience, and 3 to 5 years of research experience or an equivalent combination of education and experience is required. Master's degree preferred. To succeed in the highly collaborative environment, excellent interpersonal and communication skills are required. Program and data analysis skills are required, including Python, linux/bash, SQL, and R. Experience with neuroimaging tools (SPM, AFNI, FSL), clinically-acquired neuroimaging, machine learning, and working with Epic databases (Clarity, databricks, Caboodle) is strongly preferred but not required. Background check required. Position contingent on funding. Working Conditions Office, Library, Computer Room; Requires extensive safety Physical Effort Typically sitting at a desk or table; Occasional lifting 25 lb. or less Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $70,500.00 - $85,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: . click apply for full job details
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
01/14/2026
Full time
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
01/14/2026
Full time
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details