Job Title Chief Engineer Job Description Summary Chief Engineer is responsible for the effective daily leadership of his/her staff, managing the engineering program to the highest level of quality work and customer service as well as the administration of the engineering department in alignment with the management team, the C&W engineering platform, and client expectations. The Chief Engineer will perform at the highest of ethical standards, reflecting the core values of C&W as defined in its Business Code of Conduct, Policies and Procedures Manual, and other related company policies. Responsible to plan, implement, coordinate, and supervise all mechanical operations, maintenance, communications, energy management, and manpower development programs for assigned properties. The Chief Engineer may be required to perform limited hands on operational duties and is not precluded from performing Watch Activity. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Supervise engineers and maintenance staff including hiring, training, personnel development, etc. Ensure performance management, coaching, and development of team members through established HR processes and disciplinary actions. Participate and coordinate annual scheduling and execution of the C&W Safety Program as directed by Asset Services, Engineering Leadership, EH&S Administration, and so forth. Responsible for 100% Compliance at his/her site. Manage operational accounts for building, including variance reporting, as required and assist in development of operating and capital budgets Utility Management such as tracking use, consumption, cost, reporting, comparison models, sub-metering, budgeting, variances as directed by Management and/or Leadership. Conduct regular inspections of building systems and equipment; identify and resolve issues. Assist in maintenance/engineering issues as required. Recommend and implement improvements for preventive maintenance programs on an ongoing basis. Develop, implement, and maintain an effective preventive and predictive maintenance program for task scheduling, routines, and performance. Program to include procedures for annual, semi-annual, quarterly, monthly and other scheduled maintenance as provided by the manufacturer's recommendations and/or industry best practices. Develop and maintain effective building-specific maintenance and safety procedure manuals. Coordinate development of and/or maintain an Operations Document Library, including but not limited to construction plans, structural plans, as-built drawings, MEP schedules, line diagrams and schematics, equipment and operation manuals, start up and commissioning documents, and equipment warranties. Formulate and conduct building-related systems and equipment training. Coordinate maintenance efforts with outside contractors, tenant finish personnel, and engineers. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues; must remain current with latest HVAC technology trends. Maintain ongoing communication with tenants, clients, property management, and vendors. Develop specifications and assist in solicitation, administration, execution and performance of maintenance/repair service contracts. May assist in solicitation and acquisition of new management contracts Respond to all emergency situations quickly (fire, evacuation, equipment failure etc.) and customer concerns. Implement and administer inventory control programs, purchase parts and supplies. Ensure compliance with applicable codes, requisitions, government agency, and company directives as relates to building operations. Duties are inclusive of approximately 50% operating engineer responsibilities; May be only maintenance staff member on duty during certain shifts; may require shift work and/or on-call or stand-by duties. KEY COMPETENCIES Communication Proficiency (oral and written) Interpersonal Skills Organization Skills Technical Proficiency Leadership IMPORTANT EDUCATION High School Diploma or GED Equivalent IMPORTANT EXPERIENCE 7+ years of related work experience in a commercial property setting or any similar combination of education or experience ADDITIONAL ELIGIBILITY QUALIFICATIONS Vocational/Technical training certificate. Appropriate license/permit for trade as may be required, i.e. Journeyman or Master Electrician License or City Licenses. Universal Technician for CFC's depending on market licensure requirements. Financial knowledge necessary for reading and understanding budgets, budget variances and basic reporting as required by management. Familiar with Energy Management System (EMS)/programming and fire alarm systems. Basic Computing Skills in Outlook, Excel & Word. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 30-40% of the time. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1- or Please refer to the job title and job location when you contact us. INCO: âœCushman & Wakefieldâ
04/02/2026
Full time
Job Title Chief Engineer Job Description Summary Chief Engineer is responsible for the effective daily leadership of his/her staff, managing the engineering program to the highest level of quality work and customer service as well as the administration of the engineering department in alignment with the management team, the C&W engineering platform, and client expectations. The Chief Engineer will perform at the highest of ethical standards, reflecting the core values of C&W as defined in its Business Code of Conduct, Policies and Procedures Manual, and other related company policies. Responsible to plan, implement, coordinate, and supervise all mechanical operations, maintenance, communications, energy management, and manpower development programs for assigned properties. The Chief Engineer may be required to perform limited hands on operational duties and is not precluded from performing Watch Activity. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Supervise engineers and maintenance staff including hiring, training, personnel development, etc. Ensure performance management, coaching, and development of team members through established HR processes and disciplinary actions. Participate and coordinate annual scheduling and execution of the C&W Safety Program as directed by Asset Services, Engineering Leadership, EH&S Administration, and so forth. Responsible for 100% Compliance at his/her site. Manage operational accounts for building, including variance reporting, as required and assist in development of operating and capital budgets Utility Management such as tracking use, consumption, cost, reporting, comparison models, sub-metering, budgeting, variances as directed by Management and/or Leadership. Conduct regular inspections of building systems and equipment; identify and resolve issues. Assist in maintenance/engineering issues as required. Recommend and implement improvements for preventive maintenance programs on an ongoing basis. Develop, implement, and maintain an effective preventive and predictive maintenance program for task scheduling, routines, and performance. Program to include procedures for annual, semi-annual, quarterly, monthly and other scheduled maintenance as provided by the manufacturer's recommendations and/or industry best practices. Develop and maintain effective building-specific maintenance and safety procedure manuals. Coordinate development of and/or maintain an Operations Document Library, including but not limited to construction plans, structural plans, as-built drawings, MEP schedules, line diagrams and schematics, equipment and operation manuals, start up and commissioning documents, and equipment warranties. Formulate and conduct building-related systems and equipment training. Coordinate maintenance efforts with outside contractors, tenant finish personnel, and engineers. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues; must remain current with latest HVAC technology trends. Maintain ongoing communication with tenants, clients, property management, and vendors. Develop specifications and assist in solicitation, administration, execution and performance of maintenance/repair service contracts. May assist in solicitation and acquisition of new management contracts Respond to all emergency situations quickly (fire, evacuation, equipment failure etc.) and customer concerns. Implement and administer inventory control programs, purchase parts and supplies. Ensure compliance with applicable codes, requisitions, government agency, and company directives as relates to building operations. Duties are inclusive of approximately 50% operating engineer responsibilities; May be only maintenance staff member on duty during certain shifts; may require shift work and/or on-call or stand-by duties. KEY COMPETENCIES Communication Proficiency (oral and written) Interpersonal Skills Organization Skills Technical Proficiency Leadership IMPORTANT EDUCATION High School Diploma or GED Equivalent IMPORTANT EXPERIENCE 7+ years of related work experience in a commercial property setting or any similar combination of education or experience ADDITIONAL ELIGIBILITY QUALIFICATIONS Vocational/Technical training certificate. Appropriate license/permit for trade as may be required, i.e. Journeyman or Master Electrician License or City Licenses. Universal Technician for CFC's depending on market licensure requirements. Financial knowledge necessary for reading and understanding budgets, budget variances and basic reporting as required by management. Familiar with Energy Management System (EMS)/programming and fire alarm systems. Basic Computing Skills in Outlook, Excel & Word. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 30-40% of the time. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1- or Please refer to the job title and job location when you contact us. INCO: âœCushman & Wakefieldâ
National Radio Astronomy Observatory
Socorro, New Mexico
National Radio Astronomy Observatory Title: VLA Operations Specialist I-II Location: Old Hwy 60, New Mexico, USA Requisition Number: 167 Job Family: Operations Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The NRAO is seeking an Operations Specialist to join our Operations team at the Very Large Array (VLA) in New Mexico. The Operations Specialist provides skilled technical assistance, under limited supervision, in the execution of astronomical observing programs, basic analysis and archiving of data. The Operations Specialist operates an array of 27 telescopes as one system ensuring the acquisition of data from the instrument delivers a high level of data quality while ensuring the safety of personnel and equipment. Candidates with preferred experience and education will be considered for a higher-level Operation Specialist ranking; duties and responsibilities increase with each level. This is a "Safety Sensitive" position as described in the Position Requirements below. The position is based at the VLA, 50 miles west of Socorro, NM. Socorro is a small, historical town in the Rio Grande Valley, 75 miles south of Albuquerque What You Will be Doing: The essential responsibilities of an Operations Specialist include: Operating and monitoring telescopes and supporting equipment; Cross training to operate the Very Long Baseline Array (VLBA); Troubleshooting and taking corrective action when errors and faults occur; Communicating with personnel working on the array and tracking activity, notifying personnel of dangerous weather conditions, monitoring fire alarm systems and responding to emergencies; Initiating telescope control and preparing the antenna, receivers, clocks, recording systems, and other hardware/software for operation; Receiving observing instructions from on-site or remote observers and executing observing programs including, but not limited to, processing incoming observe files, verifying against published schedules, annotating files on the observation schedule, executing observing programs, and sending pointing results to observers; Aiding and accommodating requests from, observers, scientific staff, engineers, and technicians in regards to basic commands for telescope controls and data analyses; Monitoring readings and alerts on multiple computer screens to detect unsafe equipment conditions and ensuring all systems are configured correctly and operating normally; Monitoring fringe amplitude readings and data flagging codes to check data quality; Performing system tests to measure values used to finely tune each antenna. Verifying antenna functionality and receiver performance and updating system parameters, following antenna moves or a major hardware upgrade, in consultation with a system expert; Taking prescribed actions to protect telescope equipment; Making necessary personnel call-outs when equipment safety is compromised and/or when major problems occur; Maintaining an accurate observing log of failures, abnormal conditions, significant events, equipment status changes, procedural changes, or special instructions from observers or staff; Writing detailed maintenance reports for hardware and software problems; Documenting operational procedures and assisting with their upkeep; Collecting meteorological data for the National Weather Service; Driving daily shuttles to/from the VLA and the NRAO facility in Socorro; Proactive compliance with all NRAO policies and procedures is required; Other duties may be assigned. Additional responsibilities of an Operations Specialist II include: Providing advanced troubleshooting support and corrective actions when errors and faults occur; Performing ongoing analysis of operator's tools and methods, and documenting improvements; Developing procedures and documentation for new equipment based on technical information supplied by engineers or supervisors; Writing technical reports to describe operating characteristics, abnormal conditions, and functional limitations; Providing input/feedback on related and proposed hardware/software developments/issues and assisting in troubleshooting any detected problems; Training new operators; Assisting scientists in basic data analysis; Work Environment The Operations Specialist will work as part of a team that supports a 24 hour / 7-day rotating shift pattern consisting of day, evening and night shifts. A typical workweek is 4/10hr days with days off between shift changes. The work is indoors at a console with multiple computer terminals. Operators must be available for emergency call out and may be required to work overtime to cover vacant shifts or in emergencies until relieved. The employee will work at high altitudes and self-drive an Observatory vehicle to the VLA site. The Operator may be required to drive at night and possibly in adverse weather conditions. Who You Are: You have an Associate's degree (A. A.) or equivalent from an accredited two-year college or technical school in math, physics, science or a related technical field. While not required, you may have a bachelor's degree in a related field and three or more years of experience in operating an industrial-sized astronomical telescope is preferred. Competency Summary Must be able to follow procedures and policies. Be able to handle emergencies calmly. Able to express yourself clearly both verbally and in writing, be attentive to detail, and able to work well with others, sometimes in stressful situations. Must be able to operate a computer using process control software applications, and able to use a Windows computer and word processing and spreadsheet software. Must have experience with a LINUX/UNIX operating environment. Must have demonstrated ability to read and interpret documents such as schematics, operating and maintenance instructions, and procedure manuals. Attention to detail is critical Highly organized and able to multitask Excellent communication skills Additional Requirement The Operations Specialist is required to hold and maintain a valid NM Driver's License. Observatory employees must be authorized to work in the United States. Physical Requirements The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements include close vision, distance vision, color and depth perception, and the ability to adjust focus. The employee must be able to hear instructions and warnings. All Operators must be available for emergency call out and may be required to work extended shifts of up to 14 hours, when needed. Hearing acuity is required in order to perform work safely with instructions being given over radios and to respond to system alarms; visual acuity is required to read and understand written/graphic/data material on a computer screen and determine colors displayed on a computer monitor Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. The NRAO strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical . click apply for full job details
04/01/2026
Full time
National Radio Astronomy Observatory Title: VLA Operations Specialist I-II Location: Old Hwy 60, New Mexico, USA Requisition Number: 167 Job Family: Operations Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The NRAO is seeking an Operations Specialist to join our Operations team at the Very Large Array (VLA) in New Mexico. The Operations Specialist provides skilled technical assistance, under limited supervision, in the execution of astronomical observing programs, basic analysis and archiving of data. The Operations Specialist operates an array of 27 telescopes as one system ensuring the acquisition of data from the instrument delivers a high level of data quality while ensuring the safety of personnel and equipment. Candidates with preferred experience and education will be considered for a higher-level Operation Specialist ranking; duties and responsibilities increase with each level. This is a "Safety Sensitive" position as described in the Position Requirements below. The position is based at the VLA, 50 miles west of Socorro, NM. Socorro is a small, historical town in the Rio Grande Valley, 75 miles south of Albuquerque What You Will be Doing: The essential responsibilities of an Operations Specialist include: Operating and monitoring telescopes and supporting equipment; Cross training to operate the Very Long Baseline Array (VLBA); Troubleshooting and taking corrective action when errors and faults occur; Communicating with personnel working on the array and tracking activity, notifying personnel of dangerous weather conditions, monitoring fire alarm systems and responding to emergencies; Initiating telescope control and preparing the antenna, receivers, clocks, recording systems, and other hardware/software for operation; Receiving observing instructions from on-site or remote observers and executing observing programs including, but not limited to, processing incoming observe files, verifying against published schedules, annotating files on the observation schedule, executing observing programs, and sending pointing results to observers; Aiding and accommodating requests from, observers, scientific staff, engineers, and technicians in regards to basic commands for telescope controls and data analyses; Monitoring readings and alerts on multiple computer screens to detect unsafe equipment conditions and ensuring all systems are configured correctly and operating normally; Monitoring fringe amplitude readings and data flagging codes to check data quality; Performing system tests to measure values used to finely tune each antenna. Verifying antenna functionality and receiver performance and updating system parameters, following antenna moves or a major hardware upgrade, in consultation with a system expert; Taking prescribed actions to protect telescope equipment; Making necessary personnel call-outs when equipment safety is compromised and/or when major problems occur; Maintaining an accurate observing log of failures, abnormal conditions, significant events, equipment status changes, procedural changes, or special instructions from observers or staff; Writing detailed maintenance reports for hardware and software problems; Documenting operational procedures and assisting with their upkeep; Collecting meteorological data for the National Weather Service; Driving daily shuttles to/from the VLA and the NRAO facility in Socorro; Proactive compliance with all NRAO policies and procedures is required; Other duties may be assigned. Additional responsibilities of an Operations Specialist II include: Providing advanced troubleshooting support and corrective actions when errors and faults occur; Performing ongoing analysis of operator's tools and methods, and documenting improvements; Developing procedures and documentation for new equipment based on technical information supplied by engineers or supervisors; Writing technical reports to describe operating characteristics, abnormal conditions, and functional limitations; Providing input/feedback on related and proposed hardware/software developments/issues and assisting in troubleshooting any detected problems; Training new operators; Assisting scientists in basic data analysis; Work Environment The Operations Specialist will work as part of a team that supports a 24 hour / 7-day rotating shift pattern consisting of day, evening and night shifts. A typical workweek is 4/10hr days with days off between shift changes. The work is indoors at a console with multiple computer terminals. Operators must be available for emergency call out and may be required to work overtime to cover vacant shifts or in emergencies until relieved. The employee will work at high altitudes and self-drive an Observatory vehicle to the VLA site. The Operator may be required to drive at night and possibly in adverse weather conditions. Who You Are: You have an Associate's degree (A. A.) or equivalent from an accredited two-year college or technical school in math, physics, science or a related technical field. While not required, you may have a bachelor's degree in a related field and three or more years of experience in operating an industrial-sized astronomical telescope is preferred. Competency Summary Must be able to follow procedures and policies. Be able to handle emergencies calmly. Able to express yourself clearly both verbally and in writing, be attentive to detail, and able to work well with others, sometimes in stressful situations. Must be able to operate a computer using process control software applications, and able to use a Windows computer and word processing and spreadsheet software. Must have experience with a LINUX/UNIX operating environment. Must have demonstrated ability to read and interpret documents such as schematics, operating and maintenance instructions, and procedure manuals. Attention to detail is critical Highly organized and able to multitask Excellent communication skills Additional Requirement The Operations Specialist is required to hold and maintain a valid NM Driver's License. Observatory employees must be authorized to work in the United States. Physical Requirements The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements include close vision, distance vision, color and depth perception, and the ability to adjust focus. The employee must be able to hear instructions and warnings. All Operators must be available for emergency call out and may be required to work extended shifts of up to 14 hours, when needed. Hearing acuity is required in order to perform work safely with instructions being given over radios and to respond to system alarms; visual acuity is required to read and understand written/graphic/data material on a computer screen and determine colors displayed on a computer monitor Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. The NRAO strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical . click apply for full job details
Communication Technology Services (CTS)
Greenville, South Carolina
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
04/01/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
This position reports to the Fire Service Manager or their designated Agent. The Technician will be responsible for providing installation on a variety of fire alarm system devices in a professional and timely manner. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers. Position is located in Vail, Colorado, Travel is required.ResponsibilitiesInstallation of fire alarm systems.Experience bending and installing conduit.Learn applicable fire protection codes and obtain applicable state licensing.Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.QualificationsFire Alarm installation experience requiredDenver Journeymen Fire Alarm License is requiredElectrician background is a plus.Excellent communications, and customer service skills.Possess a valid driver's license and driving record that meets company requirementsTravel required By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
01/07/2026
Full time
This position reports to the Fire Service Manager or their designated Agent. The Technician will be responsible for providing installation on a variety of fire alarm system devices in a professional and timely manner. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers. Position is located in Vail, Colorado, Travel is required.ResponsibilitiesInstallation of fire alarm systems.Experience bending and installing conduit.Learn applicable fire protection codes and obtain applicable state licensing.Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.QualificationsFire Alarm installation experience requiredDenver Journeymen Fire Alarm License is requiredElectrician background is a plus.Excellent communications, and customer service skills.Possess a valid driver's license and driving record that meets company requirementsTravel required By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
$2,500 Sign-On-Bonus based on experience! Position is located out of our Venice, Florida district office. The Fire Alarm Technician is to deliver quality products and services which meet or exceed the customer's and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service. Essential Job Functions: We are seeking an experienced Fire Alarm Technician/Inspector/Service Person who is looking for an opportunity for advancement but willing to work in the field. Candidates should have a good working knowledge of troubleshooting, programming, inspecting, and/or installing fire alarm systems. Strong customer service skills.Good verbal and written communication skills.Mechanical skills and aptitude.Demonstrate problem-solving skills.Represent the company in a professional, credible manner in speech, written communications and appearance.Ability to pass a Pre-Employment Drug Screen, Background check and Driver License Check Experience: 5 years related fire alarm experience.OSHA Safety Training (Preferred) Licensing: NICET II certification is a plus. Low Voltage License a plus along with general construction project experience being a plus. Must be able to learn quickly, read blueprints and work well with others. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
01/07/2026
Full time
$2,500 Sign-On-Bonus based on experience! Position is located out of our Venice, Florida district office. The Fire Alarm Technician is to deliver quality products and services which meet or exceed the customer's and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service. Essential Job Functions: We are seeking an experienced Fire Alarm Technician/Inspector/Service Person who is looking for an opportunity for advancement but willing to work in the field. Candidates should have a good working knowledge of troubleshooting, programming, inspecting, and/or installing fire alarm systems. Strong customer service skills.Good verbal and written communication skills.Mechanical skills and aptitude.Demonstrate problem-solving skills.Represent the company in a professional, credible manner in speech, written communications and appearance.Ability to pass a Pre-Employment Drug Screen, Background check and Driver License Check Experience: 5 years related fire alarm experience.OSHA Safety Training (Preferred) Licensing: NICET II certification is a plus. Low Voltage License a plus along with general construction project experience being a plus. Must be able to learn quickly, read blueprints and work well with others. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Reporting to the Fire Alarm Manager, this position is responsible for providing inspections, installations, and service on a variety of fire alarm devices and fire suppression systems according to company standards and as required by National, State or Local codes. The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.Responsibilities includeService, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.Read fire alarm data sheets, system manuals, blueprints as required.Coordinate installations with fire departments and handle necessary records for notification of emergency calls.Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and clean up installation debris.Meet daily/weekly service and productivity goals.Serve as a mentor and share knowledge/experience with others.Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary. Qualifications includeJourneyman Electrician or Massachusetts Class D Electrical License requiredFire alarm experience either in the fire protection industry or the commercial customer service business.NICET or equivalent training from manufacturers or institutions is preferredWorking knowledge of NFPA 72.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.Ability to work within a team environment.Strong working knowledge of NFPA codes.Possess a valid driver's license and driving record that meets company requirements. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
01/07/2026
Full time
Reporting to the Fire Alarm Manager, this position is responsible for providing inspections, installations, and service on a variety of fire alarm devices and fire suppression systems according to company standards and as required by National, State or Local codes. The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.Responsibilities includeService, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.Read fire alarm data sheets, system manuals, blueprints as required.Coordinate installations with fire departments and handle necessary records for notification of emergency calls.Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and clean up installation debris.Meet daily/weekly service and productivity goals.Serve as a mentor and share knowledge/experience with others.Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary. Qualifications includeJourneyman Electrician or Massachusetts Class D Electrical License requiredFire alarm experience either in the fire protection industry or the commercial customer service business.NICET or equivalent training from manufacturers or institutions is preferredWorking knowledge of NFPA 72.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.Ability to work within a team environment.Strong working knowledge of NFPA codes.Possess a valid driver's license and driving record that meets company requirements. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Fire Alarm Installation TechnicianThis position reports to the Construction Manager. The Fire Alarm Technician will be responsible for providing installation on a variety of fire alarm system devices in a professional and timely manner. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.Work week: 10-hour workday, 4 days per week. Position is located in Cheyenne, Wyoming.Job ResponsibilitiesInstallation of fire alarm systems.Install grid wire, PVC pipe, cap tubing, fire alarm panels, Vesda systems and sniffers into ceiling tiles.Experience bending and installing conduit.Learn applicable fire protection codes and obtain applicable state licensing.Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.Job QualificationsFire Alarm installation experience preferred.Certified and capable of operating scissor lifts.Electrician background is a plus.Excellent communication, and customer service skills.Possess a valid driver's license and driving record that meets company requirementsTravel requiredPreferred Qualifications BUT NOT REQUIRED:NICET II certification, State of Wyoming low voltage alarm license, City of Cheyenne Low Voltage Alarm license and/or harness certification. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
01/07/2026
Full time
Fire Alarm Installation TechnicianThis position reports to the Construction Manager. The Fire Alarm Technician will be responsible for providing installation on a variety of fire alarm system devices in a professional and timely manner. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.Work week: 10-hour workday, 4 days per week. Position is located in Cheyenne, Wyoming.Job ResponsibilitiesInstallation of fire alarm systems.Install grid wire, PVC pipe, cap tubing, fire alarm panels, Vesda systems and sniffers into ceiling tiles.Experience bending and installing conduit.Learn applicable fire protection codes and obtain applicable state licensing.Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.Job QualificationsFire Alarm installation experience preferred.Certified and capable of operating scissor lifts.Electrician background is a plus.Excellent communication, and customer service skills.Possess a valid driver's license and driving record that meets company requirementsTravel requiredPreferred Qualifications BUT NOT REQUIRED:NICET II certification, State of Wyoming low voltage alarm license, City of Cheyenne Low Voltage Alarm license and/or harness certification. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Impact Fire Services Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at