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Business Systems Analyst, IT Global Infrastructure Service Delivery - Field Services
CHS Inc Lewiston, Idaho
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary CHS has an exciting opportunity in the Information Technology group. We are looking for a Business Systems Analyst (BSA) to support Service Delivery and Field Services within the IT Global Infrastructure team. This role will support work efforts that deliver infrastructure products and services to specific business units or regions within the CHS Enterprise. The BSA plays a role from identification of need through deployment and testing. The BSA incorporates enterprise infrastructure protocol and good practices into all work initiatives and takes an ownership role in ensuring consistent, reliable, and high-value solutions are implemented and can be efficiently supported. A core expectation of the BSA is the ability to be collaborative and work cross-functionally with a variety of IT teams, including Product and application support teams, the CHS IT Service Center and systems architects. Importantly, the BSA will engage closely with business stakeholders to build relationships, understand their IT gaps, and document operational and technical needs. They will surface these needs into the IT backlog, develop workplans and timelines for related technology initiatives, and help deliver projects that drive measurable business value. To be considered for this position, qualified candidates must live in the greater Lewiston, ID area to work a hybrid schedule (3-4 days) on-site. This role will require up to 35% of local travel to CHS locations within the specified geographical territory of CHS Primeland and CHS Sun Basin. Responsibilities Provide consistent and satisfactory customer service to internal business customers and leaders, operating with a strong sense of accountability and integrity. Build relationships with Business stakeholders, IT customers and 3rd party vendors and suppliers. Follow all IT, Global Infrastructure and team policies and procedures. Work with other IT analysts, engineers, and business stakeholders on the following: Understand and document the business case and how systems function end-to-end in the current state, focusing particularly on requirements and dependencies for infrastructure components or services Assist with the design, upgrade, and monitoring of systems Determine hardware required to support business systems and processes Provide on-site technical support and issue remediation for core infrastructure, business systems and operational technology at CHS locations in the region as needed. Lead or co-lead work efforts that aim to deliver infrastructure services for CHS sites, plants, and terminals within a specific region. Lead technology preventative maintenance program for IT and business systems, including system refreshes and software upgrades. Document use cases, business requirements and system requirements. Coordinate staging, installation and configuration of new or upgraded systems. Create diagrams and process flows. Document and process issues, enhancement requests and feedback from business partners. Manage and resolve incidents using a standard enterprise ITSM system. Utilize appropriate tools and invoke key concepts from project and performance management approaches, including project charter, A3, critical path analysis, timeline and milestones, stakeholder analysis, and issue & risk trackers. Proactively prioritize business IT needs and effectively manage time and resources to complete critical tasks. Procure new gear and hardware for work efforts using a standard enterprise purchasing system. Participate and collaborate with the Service Delivery team using Agile & Kanban. Recruit and manage Smart Hands contractors for on-site field work as needed. Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. Other responsibilties as needed or assigned. Minimum Qualifications (required) High School Diploma (or equivalent) Knowledge of Information Technology, IT Business Systems and/or Infrasturcture to include: Desktop, server, LAN/WAN and firewall technologies Firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts Additional Qualifications Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field 2+ years of experience as a business systems or infrastructure analyst to include: Experience with infrastructure centric projects working with desktop, server, LAN/WAN and firewall technologies Experience with firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Experience gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts 2+ years direct or indirect project management or coordination experience on small to medium size technology initiatives, projects or work efforts Experience with industrial automation systems, like Kahler Automation, including truck scales and kiosks Experience working with Azure DevOps and ServiceNow Knowledge of system and network development methodologies including Agile Knowledge of performance improvement methodologies including LEAN Familiarity with O365, especially Teams, Visio and PowerPoint Demonstrated problem-solving and critical thinking skills Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse. Physical Requirements Up to 35% of travel is required CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.
03/13/2026
Full time
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary CHS has an exciting opportunity in the Information Technology group. We are looking for a Business Systems Analyst (BSA) to support Service Delivery and Field Services within the IT Global Infrastructure team. This role will support work efforts that deliver infrastructure products and services to specific business units or regions within the CHS Enterprise. The BSA plays a role from identification of need through deployment and testing. The BSA incorporates enterprise infrastructure protocol and good practices into all work initiatives and takes an ownership role in ensuring consistent, reliable, and high-value solutions are implemented and can be efficiently supported. A core expectation of the BSA is the ability to be collaborative and work cross-functionally with a variety of IT teams, including Product and application support teams, the CHS IT Service Center and systems architects. Importantly, the BSA will engage closely with business stakeholders to build relationships, understand their IT gaps, and document operational and technical needs. They will surface these needs into the IT backlog, develop workplans and timelines for related technology initiatives, and help deliver projects that drive measurable business value. To be considered for this position, qualified candidates must live in the greater Lewiston, ID area to work a hybrid schedule (3-4 days) on-site. This role will require up to 35% of local travel to CHS locations within the specified geographical territory of CHS Primeland and CHS Sun Basin. Responsibilities Provide consistent and satisfactory customer service to internal business customers and leaders, operating with a strong sense of accountability and integrity. Build relationships with Business stakeholders, IT customers and 3rd party vendors and suppliers. Follow all IT, Global Infrastructure and team policies and procedures. Work with other IT analysts, engineers, and business stakeholders on the following: Understand and document the business case and how systems function end-to-end in the current state, focusing particularly on requirements and dependencies for infrastructure components or services Assist with the design, upgrade, and monitoring of systems Determine hardware required to support business systems and processes Provide on-site technical support and issue remediation for core infrastructure, business systems and operational technology at CHS locations in the region as needed. Lead or co-lead work efforts that aim to deliver infrastructure services for CHS sites, plants, and terminals within a specific region. Lead technology preventative maintenance program for IT and business systems, including system refreshes and software upgrades. Document use cases, business requirements and system requirements. Coordinate staging, installation and configuration of new or upgraded systems. Create diagrams and process flows. Document and process issues, enhancement requests and feedback from business partners. Manage and resolve incidents using a standard enterprise ITSM system. Utilize appropriate tools and invoke key concepts from project and performance management approaches, including project charter, A3, critical path analysis, timeline and milestones, stakeholder analysis, and issue & risk trackers. Proactively prioritize business IT needs and effectively manage time and resources to complete critical tasks. Procure new gear and hardware for work efforts using a standard enterprise purchasing system. Participate and collaborate with the Service Delivery team using Agile & Kanban. Recruit and manage Smart Hands contractors for on-site field work as needed. Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. Other responsibilties as needed or assigned. Minimum Qualifications (required) High School Diploma (or equivalent) Knowledge of Information Technology, IT Business Systems and/or Infrasturcture to include: Desktop, server, LAN/WAN and firewall technologies Firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts Additional Qualifications Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field 2+ years of experience as a business systems or infrastructure analyst to include: Experience with infrastructure centric projects working with desktop, server, LAN/WAN and firewall technologies Experience with firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Experience gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts 2+ years direct or indirect project management or coordination experience on small to medium size technology initiatives, projects or work efforts Experience with industrial automation systems, like Kahler Automation, including truck scales and kiosks Experience working with Azure DevOps and ServiceNow Knowledge of system and network development methodologies including Agile Knowledge of performance improvement methodologies including LEAN Familiarity with O365, especially Teams, Visio and PowerPoint Demonstrated problem-solving and critical thinking skills Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse. Physical Requirements Up to 35% of travel is required CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.
IBOR Business Systems Analyst - Investment Management Technology
MassMutual Hartford, Connecticut
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Clinical Analyst
Prosum Oakland, California
Clinical Analyst Pay Range: $49/hour to $55/hour Under the general direction of the department leader(s) and/or more seasoned analyst, the Clinical Information Systems Analyst II will be responsible to provide operational support clinical applications which include, but not limited to, lab, radiology, pharmacy, order communications, nursing care, and physician access applications. In addition, the Clinical Information Systems Analyst II will be expected to test, implement, and provide ongoing maintenance of systems to meet customer, regulatory and IS infrastructure requirements. Responsibilities include systems analysis, providing creative and viable solutions to problems, developing and executing detailed test plans, and creating thorough documentation. Participation in project and change management assignments will require eliciting and translating customer requirements into solid system design, with an emphasis on enhancing productivity and standardized workflows. A diverse customer base of clinical and support staff, management, and physicians, requires excellent oral and written communication skills. The selected candidate will also be included in the on-call rotation schedule. Accountabilities: Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users. Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements or upgrades. Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed. Analyzes applications and make recommendations for improvement. Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems. Supports and troubleshoots interfaces for inbound/outbound. Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats. Provides references for users by writing and maintaining user documentation; provides help desk support; and trains users. Maintains system protocols by writing and updating procedures. Performs other duties as assigned. Requirements for the Role Minimum Education: Bachelor's degree in related field required. Minimum Experience: Minimum 3 years of relevant experience; experience to include implementation, testing, and on-going support. Experience in a healthcare setting required. Must have a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language. Must be able to communicate the impact and solutions of application/system problems in business language.
03/13/2026
Full time
Clinical Analyst Pay Range: $49/hour to $55/hour Under the general direction of the department leader(s) and/or more seasoned analyst, the Clinical Information Systems Analyst II will be responsible to provide operational support clinical applications which include, but not limited to, lab, radiology, pharmacy, order communications, nursing care, and physician access applications. In addition, the Clinical Information Systems Analyst II will be expected to test, implement, and provide ongoing maintenance of systems to meet customer, regulatory and IS infrastructure requirements. Responsibilities include systems analysis, providing creative and viable solutions to problems, developing and executing detailed test plans, and creating thorough documentation. Participation in project and change management assignments will require eliciting and translating customer requirements into solid system design, with an emphasis on enhancing productivity and standardized workflows. A diverse customer base of clinical and support staff, management, and physicians, requires excellent oral and written communication skills. The selected candidate will also be included in the on-call rotation schedule. Accountabilities: Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users. Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements or upgrades. Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed. Analyzes applications and make recommendations for improvement. Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems. Supports and troubleshoots interfaces for inbound/outbound. Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats. Provides references for users by writing and maintaining user documentation; provides help desk support; and trains users. Maintains system protocols by writing and updating procedures. Performs other duties as assigned. Requirements for the Role Minimum Education: Bachelor's degree in related field required. Minimum Experience: Minimum 3 years of relevant experience; experience to include implementation, testing, and on-going support. Experience in a healthcare setting required. Must have a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language. Must be able to communicate the impact and solutions of application/system problems in business language.
Electronic Data Interchange Analyst
Dunhill Professional Search & Government Solutions
Job Description : Working in partnership with internal teams, The Issuer Disputes EDI Analyst will also be responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process as well as disposition Enrollment, Payment, UIR and the RBM casework with accuracy. He/she will be investigating and providing root cause analysis updates, provide solutions, and draft issuer responses for complex cases or around consumer matching data and rule-based model creation. Key Responsibilities: Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements. Ability to develop and maintain technical documentation that outlines requirements and business processes. Review documented training material, including policy and process documents, for review and accuracy. Review, analysis, and disposition Enrollment, Payment or UIR cases with 95% plus accuracy monthly. Act as a subject matter expert to modernize and update casework UI to better assist analysis work, QA and reporting. Excellent ability to create test cases and identify new scenarios to test for. Must have positive attitude and serve as a liaison between Enrollment Disputes, HICS Direct Disputes and Rules development teams and open to provide solutions and improvements. Ability to work with complex cases and apply critical thinking skills. Experience dealing with agent broker fraud scenarios affecting consumers on the 1095-A or issuer disputes side. Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals. Monitor deliverables and ensure timely completion of cases assigned. Prioritizing initiatives based on business needs and requirements. Work to resolve issues in a timely and accurate manner and escalate as appropriate. Excellent verbal and written communication skills. High organizational skills and attention to detail. Participate in Semi-Monthly Review and assist with left over lists. Ability to work on issuer specific requests and provide detailed responses. Communicate with team leader and management team regarding escalated casework or issuer concerns. Ability to deliver presentations in a clear, concise, and engaging manner. Ability to identify and prioritize responsibilities while completing multiple tasks independently. Effectively answers complex enrollment, payment, and UIR questions in a clear and concise written and verbal manner. Works effectively in a team and independently to complete all tasks in a timely manner. Handle ambiguity and change, manage priorities and tasks in a changing environment. Additional responsibilities include: Work with the technical and development team to resolve identified issues in a timely manner. Work closely with technology team and escalate all the front and backend Issues. Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation. Required minimum qualifications: Must be a US Citizen. Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. 2 additional years of experience in the health care industry. Preferred qualifications: 1 year of experience with X12 transactions 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency) Knowledge of the Affordable Care Act Project management experience Experience with Federal contracts Experience with premium payment transactions Experience in reconciliation of enrollment transactions Experience with PowerBI Reports and Dashboards Experience with SQL queries
03/13/2026
Full time
Job Description : Working in partnership with internal teams, The Issuer Disputes EDI Analyst will also be responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process as well as disposition Enrollment, Payment, UIR and the RBM casework with accuracy. He/she will be investigating and providing root cause analysis updates, provide solutions, and draft issuer responses for complex cases or around consumer matching data and rule-based model creation. Key Responsibilities: Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements. Ability to develop and maintain technical documentation that outlines requirements and business processes. Review documented training material, including policy and process documents, for review and accuracy. Review, analysis, and disposition Enrollment, Payment or UIR cases with 95% plus accuracy monthly. Act as a subject matter expert to modernize and update casework UI to better assist analysis work, QA and reporting. Excellent ability to create test cases and identify new scenarios to test for. Must have positive attitude and serve as a liaison between Enrollment Disputes, HICS Direct Disputes and Rules development teams and open to provide solutions and improvements. Ability to work with complex cases and apply critical thinking skills. Experience dealing with agent broker fraud scenarios affecting consumers on the 1095-A or issuer disputes side. Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals. Monitor deliverables and ensure timely completion of cases assigned. Prioritizing initiatives based on business needs and requirements. Work to resolve issues in a timely and accurate manner and escalate as appropriate. Excellent verbal and written communication skills. High organizational skills and attention to detail. Participate in Semi-Monthly Review and assist with left over lists. Ability to work on issuer specific requests and provide detailed responses. Communicate with team leader and management team regarding escalated casework or issuer concerns. Ability to deliver presentations in a clear, concise, and engaging manner. Ability to identify and prioritize responsibilities while completing multiple tasks independently. Effectively answers complex enrollment, payment, and UIR questions in a clear and concise written and verbal manner. Works effectively in a team and independently to complete all tasks in a timely manner. Handle ambiguity and change, manage priorities and tasks in a changing environment. Additional responsibilities include: Work with the technical and development team to resolve identified issues in a timely manner. Work closely with technology team and escalate all the front and backend Issues. Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation. Required minimum qualifications: Must be a US Citizen. Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. 2 additional years of experience in the health care industry. Preferred qualifications: 1 year of experience with X12 transactions 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency) Knowledge of the Affordable Care Act Project management experience Experience with Federal contracts Experience with premium payment transactions Experience in reconciliation of enrollment transactions Experience with PowerBI Reports and Dashboards Experience with SQL queries
Investment Management Governance Office Business Analyst
City National Bank Los Angeles, California
INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/13/2026
Full time
INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Clinical Analyst
Prosum Long Beach, California
Clinical Analyst Pay Range: $49/hour to $55/hour Under the general direction of the department leader(s) and/or more seasoned analyst, the Clinical Information Systems Analyst II will be responsible to provide operational support clinical applications which include, but not limited to, lab, radiology, pharmacy, order communications, nursing care, and physician access applications. In addition, the Clinical Information Systems Analyst II will be expected to test, implement, and provide ongoing maintenance of systems to meet customer, regulatory and IS infrastructure requirements. Responsibilities include systems analysis, providing creative and viable solutions to problems, developing and executing detailed test plans, and creating thorough documentation. Participation in project and change management assignments will require eliciting and translating customer requirements into solid system design, with an emphasis on enhancing productivity and standardized workflows. A diverse customer base of clinical and support staff, management, and physicians, requires excellent oral and written communication skills. The selected candidate will also be included in the on-call rotation schedule. Accountabilities: Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users. Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements or upgrades. Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed. Analyzes applications and make recommendations for improvement. Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems. Supports and troubleshoots interfaces for inbound/outbound. Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats. Provides references for users by writing and maintaining user documentation; provides help desk support; and trains users. Maintains system protocols by writing and updating procedures. Performs other duties as assigned. Requirements for the Role Minimum Education: Bachelor's degree in related field required. Minimum Experience: Minimum 3 years of relevant experience; experience to include implementation, testing, and on-going support. Experience in a healthcare setting required. Must have a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language. Must be able to communicate the impact and solutions of application/system problems in business language.
03/13/2026
Full time
Clinical Analyst Pay Range: $49/hour to $55/hour Under the general direction of the department leader(s) and/or more seasoned analyst, the Clinical Information Systems Analyst II will be responsible to provide operational support clinical applications which include, but not limited to, lab, radiology, pharmacy, order communications, nursing care, and physician access applications. In addition, the Clinical Information Systems Analyst II will be expected to test, implement, and provide ongoing maintenance of systems to meet customer, regulatory and IS infrastructure requirements. Responsibilities include systems analysis, providing creative and viable solutions to problems, developing and executing detailed test plans, and creating thorough documentation. Participation in project and change management assignments will require eliciting and translating customer requirements into solid system design, with an emphasis on enhancing productivity and standardized workflows. A diverse customer base of clinical and support staff, management, and physicians, requires excellent oral and written communication skills. The selected candidate will also be included in the on-call rotation schedule. Accountabilities: Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users. Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements or upgrades. Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed. Analyzes applications and make recommendations for improvement. Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems. Supports and troubleshoots interfaces for inbound/outbound. Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats. Provides references for users by writing and maintaining user documentation; provides help desk support; and trains users. Maintains system protocols by writing and updating procedures. Performs other duties as assigned. Requirements for the Role Minimum Education: Bachelor's degree in related field required. Minimum Experience: Minimum 3 years of relevant experience; experience to include implementation, testing, and on-going support. Experience in a healthcare setting required. Must have a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language. Must be able to communicate the impact and solutions of application/system problems in business language.
IBOR Business Systems Analyst - Investment Management Technology
MassMutual Springfield, Massachusetts
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
IBOR Business Systems Analyst - Investment Management Technology
MassMutual New York, New York
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Healthcare IT Applications - NextGen EMR/PM
Physicians East Greenville, North Carolina
Job Title: Healthcare IT Applications - NextGen EMR/PM Department: Information Technology Location: Mainly Onsite and Some Hybrid Potential Reports To: Manager of Information Systems / COO FLSA Status: Exempt Relocation: Not Provided Position Summary The Healthcare IT Applications Analyst is responsible for the design, customization, implementation, and ongoing optimization of the NextGen Electronic Medical Record (EMR) and Practice Management (PM) systems. This role supports clinical and operational teams by developing technical solutions that improve workflows, enhance data accuracy, ensure system integrity, and promote efficiency across a multi-specialty healthcare environment. Key Responsibilities System Development & Customization Design, develop, and maintain custom templates, EHR workflows, and documents within NextGen EMR/PM. Create and modify reports, dashboards, and data extracts using NextGen tools (e.g., SQL, Crystal Reports, or BI). Develop interfaces between NextGen and ancillary systems (e.g., labs, imaging, billing platforms). Support system upgrades, patch management, and testing of new functionality. Integration & Data Management Build and maintain HL7 interfaces and APIs to ensure seamless data exchange between systems. Ensure data integrity and compliance with HIPAA and healthcare data standards. Assist with database maintenance, version upgrades, and data migration as needed. User Support & Optimization Collaborate with clinical, billing, and administrative teams to identify system inefficiencies and implement process improvements. Troubleshoot and resolve NextGen EMR/PM application issues. Provide technical documentation, training materials, and workflow guides for end users. Project Management Participate in new project initiatives, including EMR module rollouts, system conversions, and third-party integrations. Manage project timelines, documentation, and communication with stakeholders. Coordinate with vendors and internal IT staff to implement system enhancements and ensure compliance with practice standards. Qualifications Education & Experience Bachelor's degree in computer science, Information Systems, or related field (or equivalent work experience) required. Minimum 3 years of experience working with NextGen EMR and PM systems required. Strong knowledge of healthcare workflows, EDI transactions, and data exchange standards (HL7, CCD, FHIR). Experience in healthcare IT, preferably in a multi-specialty or outpatient clinical setting. Technical Skills Proficiency in SQL, SSRS, Crystal Reports, NextGen Template Editor, and KBM customization. Working knowledge of NextGen File Maintenance, QVERA, and NextGen API integrations. Familiarity with HIPAA, HITECH, and healthcare compliance regulations. Scripting and automation experience (Python, PowerShell, JavaScript, etc.) preferred. Core Competencies Strong analytical and problem-solving skills. Excellent communication and collaboration across technical and non-technical teams. Ability to manage multiple projects and meet deadlines in a fast-paced healthcare environment. High attention to detail and data accuracy. Preferred Qualifications NextGen Certified Professional (EHR or EPM) certification strongly preferred.Project Management Certification and/or relevant experience in IT project management strongly preferred.Experience with healthcare applications preferred (e.g., PACS, LIS, clearinghouses, or patient portals). Prior experience with practice analytics and business intelligence reporting preferred. Working Conditions Primarily onsite with potential for limited hybrid work depending on project needs. Must live within commutable distance to Greenville, NC main campus. Occasional after-hours or weekend work for upgrades, troubleshooting, or system maintenance. PIa381dc6f5af4-9024
03/13/2026
Full time
Job Title: Healthcare IT Applications - NextGen EMR/PM Department: Information Technology Location: Mainly Onsite and Some Hybrid Potential Reports To: Manager of Information Systems / COO FLSA Status: Exempt Relocation: Not Provided Position Summary The Healthcare IT Applications Analyst is responsible for the design, customization, implementation, and ongoing optimization of the NextGen Electronic Medical Record (EMR) and Practice Management (PM) systems. This role supports clinical and operational teams by developing technical solutions that improve workflows, enhance data accuracy, ensure system integrity, and promote efficiency across a multi-specialty healthcare environment. Key Responsibilities System Development & Customization Design, develop, and maintain custom templates, EHR workflows, and documents within NextGen EMR/PM. Create and modify reports, dashboards, and data extracts using NextGen tools (e.g., SQL, Crystal Reports, or BI). Develop interfaces between NextGen and ancillary systems (e.g., labs, imaging, billing platforms). Support system upgrades, patch management, and testing of new functionality. Integration & Data Management Build and maintain HL7 interfaces and APIs to ensure seamless data exchange between systems. Ensure data integrity and compliance with HIPAA and healthcare data standards. Assist with database maintenance, version upgrades, and data migration as needed. User Support & Optimization Collaborate with clinical, billing, and administrative teams to identify system inefficiencies and implement process improvements. Troubleshoot and resolve NextGen EMR/PM application issues. Provide technical documentation, training materials, and workflow guides for end users. Project Management Participate in new project initiatives, including EMR module rollouts, system conversions, and third-party integrations. Manage project timelines, documentation, and communication with stakeholders. Coordinate with vendors and internal IT staff to implement system enhancements and ensure compliance with practice standards. Qualifications Education & Experience Bachelor's degree in computer science, Information Systems, or related field (or equivalent work experience) required. Minimum 3 years of experience working with NextGen EMR and PM systems required. Strong knowledge of healthcare workflows, EDI transactions, and data exchange standards (HL7, CCD, FHIR). Experience in healthcare IT, preferably in a multi-specialty or outpatient clinical setting. Technical Skills Proficiency in SQL, SSRS, Crystal Reports, NextGen Template Editor, and KBM customization. Working knowledge of NextGen File Maintenance, QVERA, and NextGen API integrations. Familiarity with HIPAA, HITECH, and healthcare compliance regulations. Scripting and automation experience (Python, PowerShell, JavaScript, etc.) preferred. Core Competencies Strong analytical and problem-solving skills. Excellent communication and collaboration across technical and non-technical teams. Ability to manage multiple projects and meet deadlines in a fast-paced healthcare environment. High attention to detail and data accuracy. Preferred Qualifications NextGen Certified Professional (EHR or EPM) certification strongly preferred.Project Management Certification and/or relevant experience in IT project management strongly preferred.Experience with healthcare applications preferred (e.g., PACS, LIS, clearinghouses, or patient portals). Prior experience with practice analytics and business intelligence reporting preferred. Working Conditions Primarily onsite with potential for limited hybrid work depending on project needs. Must live within commutable distance to Greenville, NC main campus. Occasional after-hours or weekend work for upgrades, troubleshooting, or system maintenance. PIa381dc6f5af4-9024
IBOR Business Systems Analyst - Investment Management Technology
MassMutual Boston, Massachusetts
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Senior Quality Systems Analyst
SAAB Gaylord, Michigan
Job Description: Saab, Inc. is seeking a Senior Quality Systems Analyst to join our team! This role is responsible for providing experienced guidance and leadership in quality audit processes, the administration of quality management and other command media systems, along with managing the scheduling and execution of internal and external audits. The successful candidate will apply their experience and knowledge in quality assurance, quality audits, and quality systems administration to ensure compliance and continuous improvement within our operations. Responsibilities Include: Contribute to the development and execution of company objectives related to quality management and system administration. Conduct quality audits, ensuring adherence to internal standards, industry regulations, and external compliance requirements. Manage the scheduling of internal/external audits, ensuring audits are conducted on time and in accordance with the established quality audit plan. Coordinate audit resources, ensuring proper allocation of staff and tools for effective audit execution. Evaluate operations, data, and other factors to identify opportunities for process improvement and mitigate risks. Develop and maintain formal networks with various departments and stakeholders, ensuring alignment across groups and contributing to broader organizational projects. Ensure that quality systems are robust, effective, and continuously evolving, maintaining compliance with regulatory standards. Present complex information clearly to diverse stakeholders and ensure that quality principles are understood and adhered to across all levels of the organization. Serve as the subject matter expert within the business unit on quality systems and audits, offering advice and solutions to quality-related issues. Support development of Program Quality Plans and site Quality Metrics. Participate as a member of the Material Review Board team, Change Control Board, and corrective action teams. Perform Program Process Evaluations (PPEs). Compensation Range: $81,000 - $101,200 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: Typically, 5 years of related experience with a Bachelor's degree in a relevant field; or 5 years and a Master's degree. Strong experience in quality audits, quality audit scheduling, and the administration of quality management systems. Proven experience managing and executing audit schedules, ensuring audits are planned, resourced, and completed efficiently. Proven ability to analyze complex data and situations, providing strategic insights and recommendations to management. Excellent communication and interpersonal skills, capable of influencing diverse stakeholders across the organization. Must have experience with ISO9001/AS9100 Quality Systems. Desired Qualifications Previous experience in industries with highly regulated environments (e.g., healthcare, manufacturing, or pharmaceuticals). Strong understanding of risk management, process optimization, and change management in quality systems. Experience with audit management software or scheduling tools. Strategic Thinking and Problem Solving Communication and Stakeholder Engagement Process Improvement and Systems Integration Citizenship Requirements: Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3). Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
03/13/2026
Full time
Job Description: Saab, Inc. is seeking a Senior Quality Systems Analyst to join our team! This role is responsible for providing experienced guidance and leadership in quality audit processes, the administration of quality management and other command media systems, along with managing the scheduling and execution of internal and external audits. The successful candidate will apply their experience and knowledge in quality assurance, quality audits, and quality systems administration to ensure compliance and continuous improvement within our operations. Responsibilities Include: Contribute to the development and execution of company objectives related to quality management and system administration. Conduct quality audits, ensuring adherence to internal standards, industry regulations, and external compliance requirements. Manage the scheduling of internal/external audits, ensuring audits are conducted on time and in accordance with the established quality audit plan. Coordinate audit resources, ensuring proper allocation of staff and tools for effective audit execution. Evaluate operations, data, and other factors to identify opportunities for process improvement and mitigate risks. Develop and maintain formal networks with various departments and stakeholders, ensuring alignment across groups and contributing to broader organizational projects. Ensure that quality systems are robust, effective, and continuously evolving, maintaining compliance with regulatory standards. Present complex information clearly to diverse stakeholders and ensure that quality principles are understood and adhered to across all levels of the organization. Serve as the subject matter expert within the business unit on quality systems and audits, offering advice and solutions to quality-related issues. Support development of Program Quality Plans and site Quality Metrics. Participate as a member of the Material Review Board team, Change Control Board, and corrective action teams. Perform Program Process Evaluations (PPEs). Compensation Range: $81,000 - $101,200 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: Typically, 5 years of related experience with a Bachelor's degree in a relevant field; or 5 years and a Master's degree. Strong experience in quality audits, quality audit scheduling, and the administration of quality management systems. Proven experience managing and executing audit schedules, ensuring audits are planned, resourced, and completed efficiently. Proven ability to analyze complex data and situations, providing strategic insights and recommendations to management. Excellent communication and interpersonal skills, capable of influencing diverse stakeholders across the organization. Must have experience with ISO9001/AS9100 Quality Systems. Desired Qualifications Previous experience in industries with highly regulated environments (e.g., healthcare, manufacturing, or pharmaceuticals). Strong understanding of risk management, process optimization, and change management in quality systems. Experience with audit management software or scheduling tools. Strategic Thinking and Problem Solving Communication and Stakeholder Engagement Process Improvement and Systems Integration Citizenship Requirements: Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3). Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
Senior SAP Functional Analyst - FICO
Patterson Saint Paul, Minnesota
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Sr SAP Functional Analyst FICO will work in a collaborative team environment. The role works closely with customers from a strategic perspective to identify and maximize opportunities to promote the strategic use of information technology, and enable the workforce to use technologies, specifically business applications, as a competitive tool. Provides corporate leadership, vision, and direction for Financial Business Applications in support of the enterprise's business objectives and requirements. Leads and leverages people and business solutions to improve and maximize business processes. This role will be Hybrid (2-days a week in office) and it is required that you are located within 50 miles of our Corporate Offices in either Mendota Heights, MN or Loveland, CO. In-person attendance is expected to foster collaboration, innovation, and team connection. Responsibilities Design, create, and document business processes and related SAP system design for SAP finance&accounting processes, with a special focus on FICO, Financial Reporting, and other financial systems, including but not limited to Blackline, OpenText Vendor Invoice Management, OpenText Invoice Capture, Planning and Consolidation solutions. Lead complex business requirement discussions. Gather, evaluate, and document business needs and requirements, and translate these into functional specifications. Drive SAP Best Practices. Participates in project and design reviews to evaluate and ensure that the design being applied meets Patterson's design policies, principles, and standards. Responsible for driving changes and enhancements through the change management process, including project management, communication with stakeholders, users, and developers, performing functional unit tests, coordinating user acceptance testing, cutover tasks, and ongoing support. Support project assessments&initiation by articulating scope, risks, and estimates. Work with the Business Leadership team for Finance and Accounting, of which the technology roadmap is a component. Responsible forthe design and configuration of specific functions that are assigned to you as a subject matter expert Work cross-functionally with other functional teams to ensure components work together to meet the operational, integration, quality, and performance goals of the solution. Working knowledge of end-to-end technical and business processes and how they impact financial postings upstream and downstream. Lead overall issue resolution in SAP, including performing diagnostics, resolving technical integration and performance issues. Performs other duties as assigned. Minimum Qualifications Bachelor's in Computer Science, Information Systems, Engineering, Accounting, Finance, or related field, or equivalent work experience. 5 years or more of SAP experience and expert knowledge in SAP's FICO module (configuration, data, standard enhancement options, business processes in SAP, Financial Reporting) and partner solutions like OpenText VIM&Invoice Capture, Blackline, BPC, Tax, etc. S/4 Hana Experience, including but not limited to Material Ledger Expert understanding of the integration between SAP components as well as third-party applications Strong ability in data analysis and an understanding of data used in finance and accounting Demonstrated ability to work with and influence senior-level management and key stakeholders Experience leading as a team player who plans and executes to meet deadlines, while promoting a positive work environment Proven track record of achieving results in complex situations. Ability to convert business needs into technical requirements. Proven ability to identify, focus, and own high-priority tasks to manage delivery to project timelines. Preferred Qualifications Good planning/project management skills. Experience working with multiple businesses and/or international subsidiaries on transformational initiatives Awareness of the wider field of information technology and a broad understanding of information systems architecture and techniques Experience with AI and Low-Code platforms This position requires minimal travel (10%) in a national area. For this position, being on-call is required. The compensation range for this role is below. $106,400 - $133,000 What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: Full Medical, Dental, and Vision benefits and an integrated Wellness Program 401(k) Match Retirement Savings Plan Paid Time Off (PTO) Holiday Pay&Floating Holidays Volunteer Time Off (VTO) Educational Assistance Program Full Paid Parental and Adoption Leave LifeWorks (Employee Assistance Program) Patterson Perks Program The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $85,500.00 - $113,966.67 EEO Statement Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
03/13/2026
Full time
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Sr SAP Functional Analyst FICO will work in a collaborative team environment. The role works closely with customers from a strategic perspective to identify and maximize opportunities to promote the strategic use of information technology, and enable the workforce to use technologies, specifically business applications, as a competitive tool. Provides corporate leadership, vision, and direction for Financial Business Applications in support of the enterprise's business objectives and requirements. Leads and leverages people and business solutions to improve and maximize business processes. This role will be Hybrid (2-days a week in office) and it is required that you are located within 50 miles of our Corporate Offices in either Mendota Heights, MN or Loveland, CO. In-person attendance is expected to foster collaboration, innovation, and team connection. Responsibilities Design, create, and document business processes and related SAP system design for SAP finance&accounting processes, with a special focus on FICO, Financial Reporting, and other financial systems, including but not limited to Blackline, OpenText Vendor Invoice Management, OpenText Invoice Capture, Planning and Consolidation solutions. Lead complex business requirement discussions. Gather, evaluate, and document business needs and requirements, and translate these into functional specifications. Drive SAP Best Practices. Participates in project and design reviews to evaluate and ensure that the design being applied meets Patterson's design policies, principles, and standards. Responsible for driving changes and enhancements through the change management process, including project management, communication with stakeholders, users, and developers, performing functional unit tests, coordinating user acceptance testing, cutover tasks, and ongoing support. Support project assessments&initiation by articulating scope, risks, and estimates. Work with the Business Leadership team for Finance and Accounting, of which the technology roadmap is a component. Responsible forthe design and configuration of specific functions that are assigned to you as a subject matter expert Work cross-functionally with other functional teams to ensure components work together to meet the operational, integration, quality, and performance goals of the solution. Working knowledge of end-to-end technical and business processes and how they impact financial postings upstream and downstream. Lead overall issue resolution in SAP, including performing diagnostics, resolving technical integration and performance issues. Performs other duties as assigned. Minimum Qualifications Bachelor's in Computer Science, Information Systems, Engineering, Accounting, Finance, or related field, or equivalent work experience. 5 years or more of SAP experience and expert knowledge in SAP's FICO module (configuration, data, standard enhancement options, business processes in SAP, Financial Reporting) and partner solutions like OpenText VIM&Invoice Capture, Blackline, BPC, Tax, etc. S/4 Hana Experience, including but not limited to Material Ledger Expert understanding of the integration between SAP components as well as third-party applications Strong ability in data analysis and an understanding of data used in finance and accounting Demonstrated ability to work with and influence senior-level management and key stakeholders Experience leading as a team player who plans and executes to meet deadlines, while promoting a positive work environment Proven track record of achieving results in complex situations. Ability to convert business needs into technical requirements. Proven ability to identify, focus, and own high-priority tasks to manage delivery to project timelines. Preferred Qualifications Good planning/project management skills. Experience working with multiple businesses and/or international subsidiaries on transformational initiatives Awareness of the wider field of information technology and a broad understanding of information systems architecture and techniques Experience with AI and Low-Code platforms This position requires minimal travel (10%) in a national area. For this position, being on-call is required. The compensation range for this role is below. $106,400 - $133,000 What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: Full Medical, Dental, and Vision benefits and an integrated Wellness Program 401(k) Match Retirement Savings Plan Paid Time Off (PTO) Holiday Pay&Floating Holidays Volunteer Time Off (VTO) Educational Assistance Program Full Paid Parental and Adoption Leave LifeWorks (Employee Assistance Program) Patterson Perks Program The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $85,500.00 - $113,966.67 EEO Statement Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Business Analyst Sr
Cook Systems International Nashville, Tennessee
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Max 2 submittals12-month contract w/ extension possibleJob Title: Sr Business Analyst -NOTE: Remote position but will need to be available to come onsite as neededTechnologies and DutiesBusiness Analyst (Int)? Public Sector ServicesKey Responsibilities:Analyze and document complex business processes and requirements to support service delivery improvements.Develop and evaluate alternative solutions, including business process reengineering and IT system enhancements.Design and deliver comprehensive end-user training programs, including eLearning modules, to support the adoption of new applications and systems.Conduct cost-benefit analyses in accordance with State methodologies.Lead or contribute to project planning and execution from inception through implementation and maintenance.Create data models and process/activity models to define and communicate system functionality.Support system installation, testing, data conversion, and ongoing maintenance.Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.Conduct special studies and prepare reports on business process and system-related issues.Build strong relationships across all levels of State staff, from clerical to executive leadership.Apply hands-on experience in data modeling and process modeling as needed.Ensure solutions are integrated across multiple functional and technical environments.Stay current with emerging technologies and apply them to solve business challenges effectively and Environment:Multi-tier computing (mainframe, mid-level, desktop)Internet/intranet-based service deliveryElectronic Data Interchange (EDI)Imaging systemsData warehousingGeographic Information Systems (GIS)All solutions must align with the State?s architectural framework, emphasizing information sharing, data integration, and network interoperability to enhance service delivery to Tennessee citizens.Qualifications:Minimum of five years of progressively responsible experience in business analysis within the last five years.Proven experience in developing and delivering training, including eLearning content and instructor-led sessions.Bachelor?s degree required; advanced degree preferred.Strong analytical, facilitation, negotiation, and communication skills.Demonstrated ability to work effectively with diverse stakeholders and manage complex projects.Skills Others Communication skills both verbal and written Proficient (4-6 Years) NoSkills Others Digital Skills Training Designer Proficient (4-6 Years) No Skills Others Learning ability Proficient (4-6 Years) No Skills Others Online Web-based Training Developer Proficient (4-6 Years) No Skills Others Presentation skills Proficient (4-6 Years) No Skills Others Process Flow Analysis Proficient (4-6 Years) No Skills Others Team work Proficient (4-6 Years) No Skills Tools Microsoft Office Professional Proficient (4-6 Years) No Skills Tools MicrosoftOffice Proficient (4-6 Years) NoWhy Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
03/13/2026
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!Max 2 submittals12-month contract w/ extension possibleJob Title: Sr Business Analyst -NOTE: Remote position but will need to be available to come onsite as neededTechnologies and DutiesBusiness Analyst (Int)? Public Sector ServicesKey Responsibilities:Analyze and document complex business processes and requirements to support service delivery improvements.Develop and evaluate alternative solutions, including business process reengineering and IT system enhancements.Design and deliver comprehensive end-user training programs, including eLearning modules, to support the adoption of new applications and systems.Conduct cost-benefit analyses in accordance with State methodologies.Lead or contribute to project planning and execution from inception through implementation and maintenance.Create data models and process/activity models to define and communicate system functionality.Support system installation, testing, data conversion, and ongoing maintenance.Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.Conduct special studies and prepare reports on business process and system-related issues.Build strong relationships across all levels of State staff, from clerical to executive leadership.Apply hands-on experience in data modeling and process modeling as needed.Ensure solutions are integrated across multiple functional and technical environments.Stay current with emerging technologies and apply them to solve business challenges effectively and Environment:Multi-tier computing (mainframe, mid-level, desktop)Internet/intranet-based service deliveryElectronic Data Interchange (EDI)Imaging systemsData warehousingGeographic Information Systems (GIS)All solutions must align with the State?s architectural framework, emphasizing information sharing, data integration, and network interoperability to enhance service delivery to Tennessee citizens.Qualifications:Minimum of five years of progressively responsible experience in business analysis within the last five years.Proven experience in developing and delivering training, including eLearning content and instructor-led sessions.Bachelor?s degree required; advanced degree preferred.Strong analytical, facilitation, negotiation, and communication skills.Demonstrated ability to work effectively with diverse stakeholders and manage complex projects.Skills Others Communication skills both verbal and written Proficient (4-6 Years) NoSkills Others Digital Skills Training Designer Proficient (4-6 Years) No Skills Others Learning ability Proficient (4-6 Years) No Skills Others Online Web-based Training Developer Proficient (4-6 Years) No Skills Others Presentation skills Proficient (4-6 Years) No Skills Others Process Flow Analysis Proficient (4-6 Years) No Skills Others Team work Proficient (4-6 Years) No Skills Tools Microsoft Office Professional Proficient (4-6 Years) No Skills Tools MicrosoftOffice Proficient (4-6 Years) NoWhy Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
Senior SAP Configurator, FSM
UGI UTILITIES Reading, Pennsylvania
Requisition Number: 27534 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page . Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Responsible for translating the business requirements for Operational Solutions into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, troubleshooting, and SAP-provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions. Essential Functions Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff. Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes. Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies. Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24x7 primary and/or secondary support to core applications considered business critical. Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans. Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems. Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls. Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company. Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies. Perform other dutes as assigned. Knowledge, Skills, and Abilities Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality. Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies. Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management. Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies. Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas. Experience and Education Bachelor's degree in Computer Science, Information Systems, or equivalent discipline. At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM. Experience in SAP S/4HANA and/or SAP WM is desired. ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position). Preferred: SAP professional certification in one of the specific disiplines lists above. 2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
03/13/2026
Full time
Requisition Number: 27534 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page . Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Responsible for translating the business requirements for Operational Solutions into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, troubleshooting, and SAP-provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions. Essential Functions Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff. Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes. Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies. Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24x7 primary and/or secondary support to core applications considered business critical. Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans. Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems. Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls. Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company. Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies. Perform other dutes as assigned. Knowledge, Skills, and Abilities Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality. Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies. Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management. Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies. Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas. Experience and Education Bachelor's degree in Computer Science, Information Systems, or equivalent discipline. At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM. Experience in SAP S/4HANA and/or SAP WM is desired. ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position). Preferred: SAP professional certification in one of the specific disiplines lists above. 2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
WMATA ETL Report Developer (797686) Programmer Analyst 3
Security Solutions Technology Washington, Washington DC
Successfully delivers business intelligence (BI) information to the entire organization and experienced in Data Warehouse/BI development and implementations. The Washington Metropolitan Area Transit Authority (WMATA) is seeking resources to build, test and deploy components of system to support the WMATA Open Payment project. Planning, design, and implementation work for Open Payment was awarded to a separate implementation vendor. The Offeror for this task order will be provided with extensive information around requirements, architecture, and design to use in developing the WMATA components required to support the Open Payment project. The Open Payment Solution shall enable Metro customers to pay fares using their own contactless open payment media, without requiring a SmarTrip card or any other closed-loop card. The solution shall support full-fare and senior customers and enable tapand-pay using contactless bank cards for Metro rail, bus, and parking services, as well as participating regional partner systems. The solution must accept domestically and internationally issued contactless bank cards.
03/13/2026
Full time
Successfully delivers business intelligence (BI) information to the entire organization and experienced in Data Warehouse/BI development and implementations. The Washington Metropolitan Area Transit Authority (WMATA) is seeking resources to build, test and deploy components of system to support the WMATA Open Payment project. Planning, design, and implementation work for Open Payment was awarded to a separate implementation vendor. The Offeror for this task order will be provided with extensive information around requirements, architecture, and design to use in developing the WMATA components required to support the Open Payment project. The Open Payment Solution shall enable Metro customers to pay fares using their own contactless open payment media, without requiring a SmarTrip card or any other closed-loop card. The solution shall support full-fare and senior customers and enable tapand-pay using contactless bank cards for Metro rail, bus, and parking services, as well as participating regional partner systems. The solution must accept domestically and internationally issued contactless bank cards.
Epic Analyst II (OpTime)
Boston Children's Hospital Boston, Massachusetts
Position Summary Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. Experience in operational analysis, application support, and training or advising end users. Preferred: 5 years of Epic application support experience, including moderately complex builds. Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: Epic certification OpTime or Anesthesia module is required. Preferred: Epic certification in ancillary or non-core applications. Lean Six Sigma Yellow Belt. Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
03/12/2026
Full time
Position Summary Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. Experience in operational analysis, application support, and training or advising end users. Preferred: 5 years of Epic application support experience, including moderately complex builds. Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: Epic certification OpTime or Anesthesia module is required. Preferred: Epic certification in ancillary or non-core applications. Lean Six Sigma Yellow Belt. Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Senior Cyber Security Analyst
Local Government Federal Credit Union Raleigh, North Carolina
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION As a critical and senior member of the Information Security team, the Senior Cyber Security Analyst works closely with the management, business units, enterprise applications and infrastructure teams to ensure network availability, network/system security and data security for the credit union. The position will provide coverage, at times, for some systems administration duties. This position supports the Information Security practice within the credit union by providing 2nd and 3rd tier support related to security and identity related incidents and requests. A primary function of this role is to process incoming work tickets, triaging, resolving and redirecting them as necessary. NORMAL DAY-TO-DAY WORK 1. Lead ongoing analysis of security tools and evaluate available technology capabilities against the security needs of the credit union. 2. Provide daily data displaying the overall security coverage for specific platforms which shall be reported in appropriate manner. 3. Provide network defense system architecture, installation and configuration support by identifying, developing and facilitating implementation of initiatives and programs designed to enhance the security of the credit union's network and data assets. 4. Ensure network security access and protect against unauthorized access, modification, or destruction of data that are critical to enable achievement of information security program goals and objectives. 5. Reviews, develops, tests, and implements security plans, products, and control techniques as well document security policies and procedures. 6. Draft and update existing documentation to include tactics, techniques and standard operating procedures and security controls for all hardware/software used on the network. 7. Provide technical expertise in development and support of Information Security and operational activities, processes, and tools for protecting technology-based information. 8. Assist with enterprise-wide establishment, and maintenance of data, security-related infrastructure, applications, and processes. 9. Lead response and investigation efforts in cyber security incidents and design corrective actions. 10. Perform software security analysis during software approval processes for the credit union and provide recommendations accordingly. 11. Review, respond to and work to mitigate findings from internal and external penetration tests and audits. 12. Leverage prior security knowledge and experience to address and adapt to emerging technologies and threats. 13. Works with Enterprise Applications and Enterprise Architecture teams to design security services and recommend security architecture improvements. 14. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 1. 7-9 years general Information Technology experience working in a mid-size to enterprise environment. 2. 3-5 years advanced Cyber Security experience required, including knowledge of security assessment and penetration testing methodology. 3. Solid experience working with security technologies including firewalls, IPS/IDS, NAC, EDR, proxies, and other products to secure network borders. 4. Advanced knowledge of network monitoring, SEIM, and incident response/threat hunting tools. 5. Ability to function in a business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. 6. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). 7. Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. 1. Bachelor's degree in information technology or other engineering or technical discipline. 2. CEH, GWAPT, GPEN, OSCP, GSEC, GCIH, GMON, GCWN, GCIA and/or GSE certificates. 3. Experience interpreting and implementing cyber security regulations. 4. Advanced knowledge of network administration and engineering. 5. Strong experience with digital forensics on host or network from malware perspective. 6. Ability to identify anomalous behavior on network and/or endpoint devices. 7. Experience with Security Orchestration Automation and Response (SOAR) solutions. 8. Experience with processes, tools, techniques and practices for assuring adherence to standards associated with accessing, altering and protecting organizational data. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI32d9914ad8d1-8288
03/12/2026
Full time
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION As a critical and senior member of the Information Security team, the Senior Cyber Security Analyst works closely with the management, business units, enterprise applications and infrastructure teams to ensure network availability, network/system security and data security for the credit union. The position will provide coverage, at times, for some systems administration duties. This position supports the Information Security practice within the credit union by providing 2nd and 3rd tier support related to security and identity related incidents and requests. A primary function of this role is to process incoming work tickets, triaging, resolving and redirecting them as necessary. NORMAL DAY-TO-DAY WORK 1. Lead ongoing analysis of security tools and evaluate available technology capabilities against the security needs of the credit union. 2. Provide daily data displaying the overall security coverage for specific platforms which shall be reported in appropriate manner. 3. Provide network defense system architecture, installation and configuration support by identifying, developing and facilitating implementation of initiatives and programs designed to enhance the security of the credit union's network and data assets. 4. Ensure network security access and protect against unauthorized access, modification, or destruction of data that are critical to enable achievement of information security program goals and objectives. 5. Reviews, develops, tests, and implements security plans, products, and control techniques as well document security policies and procedures. 6. Draft and update existing documentation to include tactics, techniques and standard operating procedures and security controls for all hardware/software used on the network. 7. Provide technical expertise in development and support of Information Security and operational activities, processes, and tools for protecting technology-based information. 8. Assist with enterprise-wide establishment, and maintenance of data, security-related infrastructure, applications, and processes. 9. Lead response and investigation efforts in cyber security incidents and design corrective actions. 10. Perform software security analysis during software approval processes for the credit union and provide recommendations accordingly. 11. Review, respond to and work to mitigate findings from internal and external penetration tests and audits. 12. Leverage prior security knowledge and experience to address and adapt to emerging technologies and threats. 13. Works with Enterprise Applications and Enterprise Architecture teams to design security services and recommend security architecture improvements. 14. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 1. 7-9 years general Information Technology experience working in a mid-size to enterprise environment. 2. 3-5 years advanced Cyber Security experience required, including knowledge of security assessment and penetration testing methodology. 3. Solid experience working with security technologies including firewalls, IPS/IDS, NAC, EDR, proxies, and other products to secure network borders. 4. Advanced knowledge of network monitoring, SEIM, and incident response/threat hunting tools. 5. Ability to function in a business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. 6. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). 7. Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. 1. Bachelor's degree in information technology or other engineering or technical discipline. 2. CEH, GWAPT, GPEN, OSCP, GSEC, GCIH, GMON, GCWN, GCIA and/or GSE certificates. 3. Experience interpreting and implementing cyber security regulations. 4. Advanced knowledge of network administration and engineering. 5. Strong experience with digital forensics on host or network from malware perspective. 6. Ability to identify anomalous behavior on network and/or endpoint devices. 7. Experience with Security Orchestration Automation and Response (SOAR) solutions. 8. Experience with processes, tools, techniques and practices for assuring adherence to standards associated with accessing, altering and protecting organizational data. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI32d9914ad8d1-8288
Healthcare IT Applications - NextGen EMR/PM
Physicians East Greenville, North Carolina
Job Title: Healthcare IT Applications - NextGen EMR/PM Department: Information Technology Location: Mainly Onsite and Some Hybrid Potential Reports To: Manager of Information Systems / COO FLSA Status: Exempt Relocation: Not Provided Position Summary The Healthcare IT Applications Analyst is responsible for the design, customization, implementation, and ongoing optimization of the NextGen Electronic Medical Record (EMR) and Practice Management (PM) systems. This role supports clinical and operational teams by developing technical solutions that improve workflows, enhance data accuracy, ensure system integrity, and promote efficiency across a multi-specialty healthcare environment. Key Responsibilities System Development & Customization Design, develop, and maintain custom templates, EHR workflows, and documents within NextGen EMR/PM. Create and modify reports, dashboards, and data extracts using NextGen tools (e.g., SQL, Crystal Reports, or BI). Develop interfaces between NextGen and ancillary systems (e.g., labs, imaging, billing platforms). Support system upgrades, patch management, and testing of new functionality. Integration & Data Management Build and maintain HL7 interfaces and APIs to ensure seamless data exchange between systems. Ensure data integrity and compliance with HIPAA and healthcare data standards. Assist with database maintenance, version upgrades, and data migration as needed. User Support & Optimization Collaborate with clinical, billing, and administrative teams to identify system inefficiencies and implement process improvements. Troubleshoot and resolve NextGen EMR/PM application issues. Provide technical documentation, training materials, and workflow guides for end users. Project Management Participate in new project initiatives, including EMR module rollouts, system conversions, and third-party integrations. Manage project timelines, documentation, and communication with stakeholders. Coordinate with vendors and internal IT staff to implement system enhancements and ensure compliance with practice standards. Qualifications Education & Experience Bachelor's degree in computer science, Information Systems, or related field (or equivalent work experience) required. Minimum 3 years of experience working with NextGen EMR and PM systems required. Strong knowledge of healthcare workflows, EDI transactions, and data exchange standards (HL7, CCD, FHIR). Experience in healthcare IT, preferably in a multi-specialty or outpatient clinical setting. Technical Skills Proficiency in SQL, SSRS, Crystal Reports, NextGen Template Editor, and KBM customization. Working knowledge of NextGen File Maintenance, QVERA, and NextGen API integrations. Familiarity with HIPAA, HITECH, and healthcare compliance regulations. Scripting and automation experience (Python, PowerShell, JavaScript, etc.) preferred. Core Competencies Strong analytical and problem-solving skills. Excellent communication and collaboration across technical and non-technical teams. Ability to manage multiple projects and meet deadlines in a fast-paced healthcare environment. High attention to detail and data accuracy. Preferred Qualifications NextGen Certified Professional (EHR or EPM) certification strongly preferred.Project Management Certification and/or relevant experience in IT project management strongly preferred.Experience with healthcare applications preferred (e.g., PACS, LIS, clearinghouses, or patient portals). Prior experience with practice analytics and business intelligence reporting preferred. Working Conditions Primarily onsite with potential for limited hybrid work depending on project needs. Must live within commutable distance to Greenville, NC main campus. Occasional after-hours or weekend work for upgrades, troubleshooting, or system maintenance. PIdcb3d-9024
03/12/2026
Full time
Job Title: Healthcare IT Applications - NextGen EMR/PM Department: Information Technology Location: Mainly Onsite and Some Hybrid Potential Reports To: Manager of Information Systems / COO FLSA Status: Exempt Relocation: Not Provided Position Summary The Healthcare IT Applications Analyst is responsible for the design, customization, implementation, and ongoing optimization of the NextGen Electronic Medical Record (EMR) and Practice Management (PM) systems. This role supports clinical and operational teams by developing technical solutions that improve workflows, enhance data accuracy, ensure system integrity, and promote efficiency across a multi-specialty healthcare environment. Key Responsibilities System Development & Customization Design, develop, and maintain custom templates, EHR workflows, and documents within NextGen EMR/PM. Create and modify reports, dashboards, and data extracts using NextGen tools (e.g., SQL, Crystal Reports, or BI). Develop interfaces between NextGen and ancillary systems (e.g., labs, imaging, billing platforms). Support system upgrades, patch management, and testing of new functionality. Integration & Data Management Build and maintain HL7 interfaces and APIs to ensure seamless data exchange between systems. Ensure data integrity and compliance with HIPAA and healthcare data standards. Assist with database maintenance, version upgrades, and data migration as needed. User Support & Optimization Collaborate with clinical, billing, and administrative teams to identify system inefficiencies and implement process improvements. Troubleshoot and resolve NextGen EMR/PM application issues. Provide technical documentation, training materials, and workflow guides for end users. Project Management Participate in new project initiatives, including EMR module rollouts, system conversions, and third-party integrations. Manage project timelines, documentation, and communication with stakeholders. Coordinate with vendors and internal IT staff to implement system enhancements and ensure compliance with practice standards. Qualifications Education & Experience Bachelor's degree in computer science, Information Systems, or related field (or equivalent work experience) required. Minimum 3 years of experience working with NextGen EMR and PM systems required. Strong knowledge of healthcare workflows, EDI transactions, and data exchange standards (HL7, CCD, FHIR). Experience in healthcare IT, preferably in a multi-specialty or outpatient clinical setting. Technical Skills Proficiency in SQL, SSRS, Crystal Reports, NextGen Template Editor, and KBM customization. Working knowledge of NextGen File Maintenance, QVERA, and NextGen API integrations. Familiarity with HIPAA, HITECH, and healthcare compliance regulations. Scripting and automation experience (Python, PowerShell, JavaScript, etc.) preferred. Core Competencies Strong analytical and problem-solving skills. Excellent communication and collaboration across technical and non-technical teams. Ability to manage multiple projects and meet deadlines in a fast-paced healthcare environment. High attention to detail and data accuracy. Preferred Qualifications NextGen Certified Professional (EHR or EPM) certification strongly preferred.Project Management Certification and/or relevant experience in IT project management strongly preferred.Experience with healthcare applications preferred (e.g., PACS, LIS, clearinghouses, or patient portals). Prior experience with practice analytics and business intelligence reporting preferred. Working Conditions Primarily onsite with potential for limited hybrid work depending on project needs. Must live within commutable distance to Greenville, NC main campus. Occasional after-hours or weekend work for upgrades, troubleshooting, or system maintenance. PIdcb3d-9024
Senior Financial Program Analyst
Incline P&C Group Austin, Texas
About Incline P&C Group Incline P&C Group is a privately owned company, backed by private equity and its original founders, with an exclusive focus on the property and casualty program insurance market. The company writes approximately $2 billion in premiums through its A-rated and managed carriers. Incline has a team of over 100 employees headquartered in Austin, Texas. Senior Financial Program Analyst Incline Insurance Group is seeking a detail-oriented and analytically minded professional to support the financial setup, system configuration, and lifecycle management of Incline's property and casualty insurance programs. This role plays a critical part in ensuring insurance programs are structured accurately from a financial and operational perspective, bridging underwriting, finance, accounting, and systems. About Incline P&C Group Incline P&C Group is a privately owned company, backed by private equity and its original founders, with an exclusive focus on the property and casualty program insurance market. The company writes approximately $2 billion in premiums through its A-rated and managed carriers. Incline has a team of over 100 employees headquartered in Austin, Texas. What You'll Do As a Senior Financial Program Analyst, you will be a key contributor on the Financial Program Management (FINPRO) team within the Finance Department. You will partner closely with various teams throughout the organizations such as Data, Underwriting, Insurance Operations Accounting, Financial Business Systems and Treasury to support the accurate financial setup and ongoing management of insurance programs. Cross-Functional Collaboration: Serve as a liaison between Data, Underwriting, Insurance Operations Accounting, Financial Business Systems and Treasury teams to support timely and accurate program setup in Duck Creek Reinsurance System and Workday Accounting Center. Partner with the Insurance Operations Accounting and Treasury teams to ensure downstream financial processes are enabled correctly. Participate in program discussions to identify potential financial or system impacts early in the process. Program Financial Setup & Lifecycle Support: Support the financial onboarding of new insurance programs and renewals, ensuring appropriate financial structures are established. Financial Systems & Configuration: Assist with the configuration, maintenance, and testing of program-related terms within financial systems (Duck Creek Reinsurance System and Workday Accounting Center). Help in creating additional calculation models and calculation basis in Duck Creek whenever needed. Support the validation of system setups to ensure accounting entries and financial flows operate as intended. Document program financial structures, assumptions, and system logic to promote consistency and transparency. Reinsurance, Credit Risk & Collateral Support: Assist with credit risk assessments related to reinsurers and Managing General Agents (MGAs) during program onboarding and renewals. Support analysis of collateral requirements, including trust account funding and minimum collateral thresholds. Coordinate with internal stakeholders to help ensure appropriate collateralization is maintained. Ongoing Program Monitoring & Improvement: Support ongoing program reviews from a finance and systems perspective. Help identify, document, and escalate setup or structural issues that may impact financial reporting or controls. Assist with continuous improvement initiatives related to program financial processes, systems, and documentation. What We're Looking For We're seeking a motivated finance professional who thrives in a collaborative, fast-paced entrepreneurial insurance environment and enjoys working at the intersection of finance, underwriting, and systems. Experience: 5+ years of experience in reinsurance accounting, underwriting support, and/or financial systems. Education: Bachelor's degree in Finance, Accounting, Economics, Risk Management, or a related field. Technical & Functional Skills: Foundational understanding of accounting principles and financial transactions. Exposure to insurance or reinsurance program structures preferred. Experience or familiarity with financial or insurance systems (e.g., Workday, Workday Accounting Center, Duck Creek Reinsurance, or similar platforms) is a plus. Strong analytical skills with high attention to detail and process accuracy. Collaboration & Communication: Ability to work cross-functionally with both technical and non-technical stakeholders. Clear communicator who can translate program structures into financial and system requirements. Mindset: Curious, detail-oriented, and solutions-focused. Strong sense of ownership and accountability. Willingness to learn and grow within a developing function. Location This role is based in Austin, TX and operates within a hybrid work model. Why Incline Insurance Group? At Incline, you'll have the opportunity to join a growing organization and be part of a newly established team that plays a critical role in how insurance programs are built and supported. The FINPRO team provides exposure to underwriting, reinsurance, finance, and systems, offering a strong foundation for long-term career growth within insurance and financial program management. PI1abd80c2b5-
03/12/2026
Full time
About Incline P&C Group Incline P&C Group is a privately owned company, backed by private equity and its original founders, with an exclusive focus on the property and casualty program insurance market. The company writes approximately $2 billion in premiums through its A-rated and managed carriers. Incline has a team of over 100 employees headquartered in Austin, Texas. Senior Financial Program Analyst Incline Insurance Group is seeking a detail-oriented and analytically minded professional to support the financial setup, system configuration, and lifecycle management of Incline's property and casualty insurance programs. This role plays a critical part in ensuring insurance programs are structured accurately from a financial and operational perspective, bridging underwriting, finance, accounting, and systems. About Incline P&C Group Incline P&C Group is a privately owned company, backed by private equity and its original founders, with an exclusive focus on the property and casualty program insurance market. The company writes approximately $2 billion in premiums through its A-rated and managed carriers. Incline has a team of over 100 employees headquartered in Austin, Texas. What You'll Do As a Senior Financial Program Analyst, you will be a key contributor on the Financial Program Management (FINPRO) team within the Finance Department. You will partner closely with various teams throughout the organizations such as Data, Underwriting, Insurance Operations Accounting, Financial Business Systems and Treasury to support the accurate financial setup and ongoing management of insurance programs. Cross-Functional Collaboration: Serve as a liaison between Data, Underwriting, Insurance Operations Accounting, Financial Business Systems and Treasury teams to support timely and accurate program setup in Duck Creek Reinsurance System and Workday Accounting Center. Partner with the Insurance Operations Accounting and Treasury teams to ensure downstream financial processes are enabled correctly. Participate in program discussions to identify potential financial or system impacts early in the process. Program Financial Setup & Lifecycle Support: Support the financial onboarding of new insurance programs and renewals, ensuring appropriate financial structures are established. Financial Systems & Configuration: Assist with the configuration, maintenance, and testing of program-related terms within financial systems (Duck Creek Reinsurance System and Workday Accounting Center). Help in creating additional calculation models and calculation basis in Duck Creek whenever needed. Support the validation of system setups to ensure accounting entries and financial flows operate as intended. Document program financial structures, assumptions, and system logic to promote consistency and transparency. Reinsurance, Credit Risk & Collateral Support: Assist with credit risk assessments related to reinsurers and Managing General Agents (MGAs) during program onboarding and renewals. Support analysis of collateral requirements, including trust account funding and minimum collateral thresholds. Coordinate with internal stakeholders to help ensure appropriate collateralization is maintained. Ongoing Program Monitoring & Improvement: Support ongoing program reviews from a finance and systems perspective. Help identify, document, and escalate setup or structural issues that may impact financial reporting or controls. Assist with continuous improvement initiatives related to program financial processes, systems, and documentation. What We're Looking For We're seeking a motivated finance professional who thrives in a collaborative, fast-paced entrepreneurial insurance environment and enjoys working at the intersection of finance, underwriting, and systems. Experience: 5+ years of experience in reinsurance accounting, underwriting support, and/or financial systems. Education: Bachelor's degree in Finance, Accounting, Economics, Risk Management, or a related field. Technical & Functional Skills: Foundational understanding of accounting principles and financial transactions. Exposure to insurance or reinsurance program structures preferred. Experience or familiarity with financial or insurance systems (e.g., Workday, Workday Accounting Center, Duck Creek Reinsurance, or similar platforms) is a plus. Strong analytical skills with high attention to detail and process accuracy. Collaboration & Communication: Ability to work cross-functionally with both technical and non-technical stakeholders. Clear communicator who can translate program structures into financial and system requirements. Mindset: Curious, detail-oriented, and solutions-focused. Strong sense of ownership and accountability. Willingness to learn and grow within a developing function. Location This role is based in Austin, TX and operates within a hybrid work model. Why Incline Insurance Group? At Incline, you'll have the opportunity to join a growing organization and be part of a newly established team that plays a critical role in how insurance programs are built and supported. The FINPRO team provides exposure to underwriting, reinsurance, finance, and systems, offering a strong foundation for long-term career growth within insurance and financial program management. PI1abd80c2b5-
Senior Internal Controls Analyst
Focus Search LLC Seattle, Washington
Focus Search LLC is recruiting for a Senior Internal Controls Analyst role with a global logistics company in Seattle. This role will support the development, implementation, and maintenance of a strong global internal control framework, assist with accounting policy updates, annual risk assessments, process mapping, and maintenance of the risk and control register to ensure consistency, compliance, and risk mitigation across business units. The company is growing and this is an excellent opportunity to make an impact. The company culture and team leadership are fantastic. Requirements: Bachelors degree in Accounting, Finance or equivalent, CPA preferred 3+ years public accounting experience, external audit or internal risk advisory Expert understanding of Internal Controls design, implementation and management Strong Project Management and Change Management skills Strong interpersonal and verbal communication skills, with an inclination towards collaboration Salary $85-100k
03/12/2026
Focus Search LLC is recruiting for a Senior Internal Controls Analyst role with a global logistics company in Seattle. This role will support the development, implementation, and maintenance of a strong global internal control framework, assist with accounting policy updates, annual risk assessments, process mapping, and maintenance of the risk and control register to ensure consistency, compliance, and risk mitigation across business units. The company is growing and this is an excellent opportunity to make an impact. The company culture and team leadership are fantastic. Requirements: Bachelors degree in Accounting, Finance or equivalent, CPA preferred 3+ years public accounting experience, external audit or internal risk advisory Expert understanding of Internal Controls design, implementation and management Strong Project Management and Change Management skills Strong interpersonal and verbal communication skills, with an inclination towards collaboration Salary $85-100k

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