Project Manager - Industrial Automation & Process Systems Lead Complex Automation Projects That Drive Critical Industries Control Associates is seeking an accomplished Project Manager to lead industrial automation projects for life sciences, chemical, and other industrial process clients across the New York tri-state area. If you have 5+ years of project management experience delivering OT and OT/IT automation projects and want to apply your expertise to sophisticated automation systems that enable life-saving treatments and critical manufacturing operations, then this is your opportunity to join us, we are a company that's been pioneering innovation for over 90 years. About Control Associates: For more than nine decades, we've been at the forefront of industrial process automation as an Emerson partner. Our Process Systems and Solutions business delivers cutting-edge control systems, MES platforms, and comprehensive automation solutions to premier clients in pharmaceutical, biotech, chemical processing, and other critical industries. We're looking for a seasoned Project Manager who can orchestrate complex projects from conception through successful delivery. Your Role and Impact: As our Project Manager, you'll be the orchestrator who ensures automation projects are delivered on time, within budget, and to exacting quality standards. You'll manage scope, schedules, and stakeholder communications while coordinating internal teams, external partners, and customers. This role demands both strategic thinking and hands-on execution - you'll need to see the big picture while managing the critical details that drive project success. What You'll Lead and Deliver: Project Execution & Management: Direct and lead industrial automation projects using our ERP system and project scheduling tools Manage project scope, budgets, and schedules to meet deliverables and timelines Ensure projects are properly configured in our ERP system for accurate cost tracking, deliverables monitoring, and revenue recognition Create and maintain project schedules that drive visibility of automation deliverables, tasks, dependencies, and resource requirements Identify risks to project success early and communicate them to the internal and external team as appropriate. Apply QMS/ISO 9000 processes and deploy Control Associates' project methodology and standards Stakeholder Communication & Coordination: Provide exceptional customer service through clear, timely communications across all channels Communicate status updates, risks, and needs with internal teams, external partners, and customers Proactively identify and resolve issues in collaboration with project teams Lead customer meetings and serve as the primary point of contact for project execution Resource & Financial Management: Work with Project Coordinators to manage procurement of goods and services including software licenses, automation hardware (servers, controllers, I/O cards, power supplies, panels) Manage customer invoicing aligned with project milestones, shipping schedules, and periodic services Monitor project budgets and take corrective action to ensure financial objectives are met What You'll Bring: Required Qualifications: Bachelor's degree (Engineering concentration preferred) 5+ years of project management experience in engineering, manufacturing, or Life Sciences industries Proven track record of independently leading projects to successful completion Experience with project scoping, planning, scheduling, budgeting, and documentation management Demonstrated ability to collaborate with cross-functional teams to proactively identify and resolve issues Knowledge of automation project execution workflows from requirements gathering through acceptance testing Understanding of H/W and S/W design and build efforts through FAT and field testing, including customer inputs and their relationship to our deliverables. Proficiency with Microsoft Office Suite Experience with project management scheduling tools (MS Project expertise preferred) Excellent communication, organizational, and time management skills for client-facing role Deadline-driven mindset with strong budget consciousness Preferred Qualifications: Enterprise Resource Planning (ERP) system experience Project Management Professional (PMP) certification Experience managing both hardware and software project components How This Role Embodies Our Core Values: Customer Focus: You'll prioritize client needs and exceed expectations by delivering projects on time, within budget, and to the highest quality standards. Collaboration: You'll achieve superior results by coordinating internal teams, external partners, and customer stakeholders to drive collective success. Innovation: You'll encourage thoughtful, creative problem-solving when challenges arise, finding solutions that keep projects on track. Integrity: You'll build trust through transparent communication, honest status reporting, and delivering on commitments consistently. Passion: You'll bring enthusiasm, dedication, and strong work ethic to ensuring every project succeeds. What We Offer You: Competitive Compensation & Growth Potential Competitive salary commensurate with experience plus performance bonus that rewards successful project delivery. Base Salary range for this role is $85K- $115K with bonus potential Comprehensive Health & Wellness Benefits Multiple medical plan options, plus vision and dental coverage for you and your dependents. Additional benefits include flexible spending accounts, health savings accounts, and company-paid long-term disability and life insurance. Work-Life Balance Standard business hours (Monday-Friday, 8 AM-5 PM) with generous paid time off including vacation days, holidays, and sick leave. Secure Your Future 401(k) plan with company matching contributions, plus our Employee Stock Ownership Plan (ESOP) - giving you an ownership stake in Control Associates' success. Professional Development Opportunities for PMP certification support, ongoing training, and career advancement in project management leadership. Meaningful Work Lead projects that enable pharmaceutical companies to produce life-saving treatments and help critical industries operate safely and efficiently. Ready to Lead Automation Projects That Matter? If you're an experienced Project Manager who thrives on orchestrating complex technical projects, building strong stakeholder relationships, and delivering results that exceed expectations, we want to hear from you! Join Control Associates and apply your project management expertise to automation systems that power critical industries. Note: This position requires occasional travel to customer sites throughout the NYC tri-state area. Standard business hours: Monday-Friday, 8 AM-5 PM. Work visa sponsorship is not available. This is a direct hire position. Control Associates is an Equal Opportunity Employer committed to diversity in the workplace Employment Type: Full Time Years Experience: 5 - 10 years Salary: $85,000 - $115,000 Annual Bonus/Commission: Yes
03/15/2026
Project Manager - Industrial Automation & Process Systems Lead Complex Automation Projects That Drive Critical Industries Control Associates is seeking an accomplished Project Manager to lead industrial automation projects for life sciences, chemical, and other industrial process clients across the New York tri-state area. If you have 5+ years of project management experience delivering OT and OT/IT automation projects and want to apply your expertise to sophisticated automation systems that enable life-saving treatments and critical manufacturing operations, then this is your opportunity to join us, we are a company that's been pioneering innovation for over 90 years. About Control Associates: For more than nine decades, we've been at the forefront of industrial process automation as an Emerson partner. Our Process Systems and Solutions business delivers cutting-edge control systems, MES platforms, and comprehensive automation solutions to premier clients in pharmaceutical, biotech, chemical processing, and other critical industries. We're looking for a seasoned Project Manager who can orchestrate complex projects from conception through successful delivery. Your Role and Impact: As our Project Manager, you'll be the orchestrator who ensures automation projects are delivered on time, within budget, and to exacting quality standards. You'll manage scope, schedules, and stakeholder communications while coordinating internal teams, external partners, and customers. This role demands both strategic thinking and hands-on execution - you'll need to see the big picture while managing the critical details that drive project success. What You'll Lead and Deliver: Project Execution & Management: Direct and lead industrial automation projects using our ERP system and project scheduling tools Manage project scope, budgets, and schedules to meet deliverables and timelines Ensure projects are properly configured in our ERP system for accurate cost tracking, deliverables monitoring, and revenue recognition Create and maintain project schedules that drive visibility of automation deliverables, tasks, dependencies, and resource requirements Identify risks to project success early and communicate them to the internal and external team as appropriate. Apply QMS/ISO 9000 processes and deploy Control Associates' project methodology and standards Stakeholder Communication & Coordination: Provide exceptional customer service through clear, timely communications across all channels Communicate status updates, risks, and needs with internal teams, external partners, and customers Proactively identify and resolve issues in collaboration with project teams Lead customer meetings and serve as the primary point of contact for project execution Resource & Financial Management: Work with Project Coordinators to manage procurement of goods and services including software licenses, automation hardware (servers, controllers, I/O cards, power supplies, panels) Manage customer invoicing aligned with project milestones, shipping schedules, and periodic services Monitor project budgets and take corrective action to ensure financial objectives are met What You'll Bring: Required Qualifications: Bachelor's degree (Engineering concentration preferred) 5+ years of project management experience in engineering, manufacturing, or Life Sciences industries Proven track record of independently leading projects to successful completion Experience with project scoping, planning, scheduling, budgeting, and documentation management Demonstrated ability to collaborate with cross-functional teams to proactively identify and resolve issues Knowledge of automation project execution workflows from requirements gathering through acceptance testing Understanding of H/W and S/W design and build efforts through FAT and field testing, including customer inputs and their relationship to our deliverables. Proficiency with Microsoft Office Suite Experience with project management scheduling tools (MS Project expertise preferred) Excellent communication, organizational, and time management skills for client-facing role Deadline-driven mindset with strong budget consciousness Preferred Qualifications: Enterprise Resource Planning (ERP) system experience Project Management Professional (PMP) certification Experience managing both hardware and software project components How This Role Embodies Our Core Values: Customer Focus: You'll prioritize client needs and exceed expectations by delivering projects on time, within budget, and to the highest quality standards. Collaboration: You'll achieve superior results by coordinating internal teams, external partners, and customer stakeholders to drive collective success. Innovation: You'll encourage thoughtful, creative problem-solving when challenges arise, finding solutions that keep projects on track. Integrity: You'll build trust through transparent communication, honest status reporting, and delivering on commitments consistently. Passion: You'll bring enthusiasm, dedication, and strong work ethic to ensuring every project succeeds. What We Offer You: Competitive Compensation & Growth Potential Competitive salary commensurate with experience plus performance bonus that rewards successful project delivery. Base Salary range for this role is $85K- $115K with bonus potential Comprehensive Health & Wellness Benefits Multiple medical plan options, plus vision and dental coverage for you and your dependents. Additional benefits include flexible spending accounts, health savings accounts, and company-paid long-term disability and life insurance. Work-Life Balance Standard business hours (Monday-Friday, 8 AM-5 PM) with generous paid time off including vacation days, holidays, and sick leave. Secure Your Future 401(k) plan with company matching contributions, plus our Employee Stock Ownership Plan (ESOP) - giving you an ownership stake in Control Associates' success. Professional Development Opportunities for PMP certification support, ongoing training, and career advancement in project management leadership. Meaningful Work Lead projects that enable pharmaceutical companies to produce life-saving treatments and help critical industries operate safely and efficiently. Ready to Lead Automation Projects That Matter? If you're an experienced Project Manager who thrives on orchestrating complex technical projects, building strong stakeholder relationships, and delivering results that exceed expectations, we want to hear from you! Join Control Associates and apply your project management expertise to automation systems that power critical industries. Note: This position requires occasional travel to customer sites throughout the NYC tri-state area. Standard business hours: Monday-Friday, 8 AM-5 PM. Work visa sponsorship is not available. This is a direct hire position. Control Associates is an Equal Opportunity Employer committed to diversity in the workplace Employment Type: Full Time Years Experience: 5 - 10 years Salary: $85,000 - $115,000 Annual Bonus/Commission: Yes
MinebeaMitsumi Companies
Peterborough, New Hampshire
Sr Programmer Analyst Our corporate data division, located in Peterborough NH, is looking for a Sr. Programmer Analyst. This position is required to perform full development lifecycle - specification gathering / analysis, design, development, testing / integration and documentation / maintenance. Responsibilities may include project leadership, user education, business analysis and application support. Duties and Responsibilities: Interview and analyze business needs to provide recommendations for automation and efficiency improvements. Perform complex workflow analysis and recommend quality improvements. Develop system specifications for complex applications, systems and database designs. Code to system specifications; develop test plans and install and test computer applications based on specifications. Deploy applications and systems to production, providing ongoing application support as needed. Assist in creating quality assurance procedures and policies. Document applications, technical specifications and user's manual. Monitor systems for performance and identify inefficiencies, then implement improvements. Analyze and troubleshoot application problems. Communicate and interact with staff to function as a liaison to increase efficiency and functionality of software applications. Continuously develop technology expertise. Assist Information Systems Management with special projects as directed. Job Skills and Abilities: Ability to design and implement multi-tier software applications / systems. Demonstrated ability in building end-to-end applications. Demonstrated ability to recognize business needs, analyze requests, recommend solid technical solutions, and lead in delivering the solution. Strong analytical and problem solving skills, and relentless attention to detail. Excellent verbal and written communication skills. Ability to build and maintain trusted relationships with a diverse group of clients, team members, managers, and subject matter experts (SME). Ability to plan and lead a project, including effective leadership of a project team. Ability to provide periodic formal project updates and report out to management. Ability to participate in rotating on-call support schedule during business and or non-business hours. Education & Experience Required: Bachelor's degree in Computer Science or Information Technology, or a directly related field of study in the area the Sr. P/A will be supporting (see supplemental Software Development Skills sheet for list of programming languages, software, databases, systems, skills and studies). Master's Degree in Computer Science, Information Technology, or related field preferred. Minimum of 8 years of experience in a related field of work. Work experience with rapidly changing priorities and deadlines. Past position working with projects from conception to completion with high degree of accuracy and attention to detail. Using the Software Development Skills sheet: Expert working knowledge with one or more of the Core ERP Languages listed. Working knowledge and experience with two or more additional programming languages from either the Core ERP Systems or Client / Server - Web Systems. Additional working knowledge or experience with other programming languages listed is considered a plus. Working knowledge and experience with one or more of the Core ERP System Databases. Working Knowledge of Enterprise Resource Planning systems and at least two of the modules listed under the Application Systems section. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Able to travel as needed (occasional). Must be able to access and navigate each department at organizations' facilities. WORK AUTHORIZATION: Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. EQUAL OPPORTUNITY EMPLOYER: NH Ball Bearings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including sexual orientation or gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. DISCLAIMER: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors - at a minimum. Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Work Location: In person New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled PI15df888341a7-6535
03/15/2026
Full time
Sr Programmer Analyst Our corporate data division, located in Peterborough NH, is looking for a Sr. Programmer Analyst. This position is required to perform full development lifecycle - specification gathering / analysis, design, development, testing / integration and documentation / maintenance. Responsibilities may include project leadership, user education, business analysis and application support. Duties and Responsibilities: Interview and analyze business needs to provide recommendations for automation and efficiency improvements. Perform complex workflow analysis and recommend quality improvements. Develop system specifications for complex applications, systems and database designs. Code to system specifications; develop test plans and install and test computer applications based on specifications. Deploy applications and systems to production, providing ongoing application support as needed. Assist in creating quality assurance procedures and policies. Document applications, technical specifications and user's manual. Monitor systems for performance and identify inefficiencies, then implement improvements. Analyze and troubleshoot application problems. Communicate and interact with staff to function as a liaison to increase efficiency and functionality of software applications. Continuously develop technology expertise. Assist Information Systems Management with special projects as directed. Job Skills and Abilities: Ability to design and implement multi-tier software applications / systems. Demonstrated ability in building end-to-end applications. Demonstrated ability to recognize business needs, analyze requests, recommend solid technical solutions, and lead in delivering the solution. Strong analytical and problem solving skills, and relentless attention to detail. Excellent verbal and written communication skills. Ability to build and maintain trusted relationships with a diverse group of clients, team members, managers, and subject matter experts (SME). Ability to plan and lead a project, including effective leadership of a project team. Ability to provide periodic formal project updates and report out to management. Ability to participate in rotating on-call support schedule during business and or non-business hours. Education & Experience Required: Bachelor's degree in Computer Science or Information Technology, or a directly related field of study in the area the Sr. P/A will be supporting (see supplemental Software Development Skills sheet for list of programming languages, software, databases, systems, skills and studies). Master's Degree in Computer Science, Information Technology, or related field preferred. Minimum of 8 years of experience in a related field of work. Work experience with rapidly changing priorities and deadlines. Past position working with projects from conception to completion with high degree of accuracy and attention to detail. Using the Software Development Skills sheet: Expert working knowledge with one or more of the Core ERP Languages listed. Working knowledge and experience with two or more additional programming languages from either the Core ERP Systems or Client / Server - Web Systems. Additional working knowledge or experience with other programming languages listed is considered a plus. Working knowledge and experience with one or more of the Core ERP System Databases. Working Knowledge of Enterprise Resource Planning systems and at least two of the modules listed under the Application Systems section. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Able to travel as needed (occasional). Must be able to access and navigate each department at organizations' facilities. WORK AUTHORIZATION: Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. EQUAL OPPORTUNITY EMPLOYER: NH Ball Bearings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including sexual orientation or gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. DISCLAIMER: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors - at a minimum. Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Work Location: In person New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled PI15df888341a7-6535
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Senior Manager, Production - Fab Operations The Camas Wafer Fab is a growing 150mm, high volume, 24x7 manufacturing facility producing leading edge precision ICs in support of ADI's diversified semiconductor business. Reporting to the Wafer Fab General Manager, the Senior Manager, Production - Fab Operations will lead our 300 employee Production organization-including Production Managers, Supervisors, Trainers, 5S & Continuous Improvement, New Product Technicians, Leads, and Operators-who execute day to day manufacturing, testing, and shipping of a broad product portfolio as the fab continues to ramp, expand, and modernize a facility with over 25 years of operational history. Apply now for the opportunity to grow your career and help innovate ahead of what's possible. JOB DUTIES The Senior Manager, Production - Fab Operations is a senior operations leader responsible for translating site strategy into strong operational execution. Responsibilities are aligned to three core competency areas: Operational & Strategic Execution Translate site and enterprise manufacturing strategies into actionable operational plans for the Production organization, aligned with objectives for safety, quality, productivity, cost, talent development, and sustainability. Lead the execution of production improvement roadmaps, supporting longer term digital transformation, automation, and modernization initiatives defined at the site level. Drive adoption of data driven and AI enabled decision making within production operations, leveraging analytics, automation, and machine learning based insights to improve daily execution and performance stability. Support change management efforts associated with new technologies, digital tools, demand shifts, and new product introductions, ensuring disciplined adoption on the production floor. Share and apply best known methods from across ADI's manufacturing network to continuously elevate production performance. Operational Excellence Maintain a safe and healthy work environment by enforcing organizational standards, adhering to 5S principles, and complying with ADI policies, legal requirements, and regulatory standards. Own day to day production quality performance, applying a zero defect mindset using traditional quality methodologies (8D, 5 Why, SPC) and AI assisted defect detection, yield analysis, and trend identification. Lead execution of production plans that deliver short term tactical results while driving continuous improvement across Safety, Quality, Productivity, Cost, and Efficiency metrics. Utilize predictive and prescriptive analytics, where applicable, to anticipate equipment issues, process drift, capacity constraints, and safety risks before they impact performance. Provide clear tactical direction through written reports, dashboards, presentations, daily operational reviews, all hands meetings, and shift level stand ups, ensuring decisions are grounded in accurate, timely data. Lead capacity modeling, scenario analysis, and demand response activities within the production organization, partnering with site leadership on longer range planning. Partner closely with Supply Chain to optimize wafer starts, cycle time, and scheduling, balancing customer demand with fab constraints and operational risk. Participate in internal and external audits to ensure compliance, business continuity, and continuous improvement, including adherence to ADI's responsible and ethical use of AI in manufacturing operations. Support the development and ramp of new products and non standard fabrication requirements while maintaining safe, stable, and predictable production output. Ensure effective cross training programs and skills matrices are in place, leveraging digital tools to improve workforce flexibility and readiness. Effective Team Leadership Lead recruiting, hiring, onboarding, and training efforts for the Production organization, aligning staffing plans with quarterly and longer range production needs. Foster a culture of engagement, accountability, and continuous improvement through proactive communication, coaching, and visible leadership presence across all shifts. Develop production supervisors and frontline leaders capable of operating in an increasingly digital, automated, and data driven manufacturing environment. Execute effective performance management processes to improve team continuity, leadership capability, and operational results. Partner with Human Resources to support competency development, technical capability building, and training plans aligned with future manufacturing needs. Ensure alignment with ADI Enterprise Excellence Guiding Principles, emphasizing safety, quality, operational rigor, and responsible innovation. SCHEDULE This is an exempt role, working on site in Camas, Washington, primarily Monday through Friday, supporting a 24x7 continuous operation. Occasional night or weekend hours are required to support operational needs. Minimum Qualifications Bachelor's degree in Business, Engineering, or a related field required; technical or engineering degree strongly preferred. 8+ years of leadership experience in high volume wafer fabrication or advanced manufacturing operations. Demonstrated success leading large production teams through supervisors and frontline leaders. Strong communication and interpersonal skills, with proven effectiveness in a data driven, metrics based operating environment. Solid working knowledge of manufacturing and business systems (ERP/MRP, MES, dispatching, capacity planning, Microsoft Office). Demonstrated ability to apply analytics, digital tools, and emerging AI/ML capabilities to improve safety, quality, productivity, and cost performance. Strong problem solving skills, operational discipline, and passion for continuous improvement. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: No Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $143,200 to $196,900. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits. Benefits for the position includes 10 paid holidays per year, paid vacation starting at 136 hours per year for full-time employees (prorated for part-time employees), and paid sick time that exceeds the requirements of the Washington State Sick Leave law.
03/15/2026
Full time
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Senior Manager, Production - Fab Operations The Camas Wafer Fab is a growing 150mm, high volume, 24x7 manufacturing facility producing leading edge precision ICs in support of ADI's diversified semiconductor business. Reporting to the Wafer Fab General Manager, the Senior Manager, Production - Fab Operations will lead our 300 employee Production organization-including Production Managers, Supervisors, Trainers, 5S & Continuous Improvement, New Product Technicians, Leads, and Operators-who execute day to day manufacturing, testing, and shipping of a broad product portfolio as the fab continues to ramp, expand, and modernize a facility with over 25 years of operational history. Apply now for the opportunity to grow your career and help innovate ahead of what's possible. JOB DUTIES The Senior Manager, Production - Fab Operations is a senior operations leader responsible for translating site strategy into strong operational execution. Responsibilities are aligned to three core competency areas: Operational & Strategic Execution Translate site and enterprise manufacturing strategies into actionable operational plans for the Production organization, aligned with objectives for safety, quality, productivity, cost, talent development, and sustainability. Lead the execution of production improvement roadmaps, supporting longer term digital transformation, automation, and modernization initiatives defined at the site level. Drive adoption of data driven and AI enabled decision making within production operations, leveraging analytics, automation, and machine learning based insights to improve daily execution and performance stability. Support change management efforts associated with new technologies, digital tools, demand shifts, and new product introductions, ensuring disciplined adoption on the production floor. Share and apply best known methods from across ADI's manufacturing network to continuously elevate production performance. Operational Excellence Maintain a safe and healthy work environment by enforcing organizational standards, adhering to 5S principles, and complying with ADI policies, legal requirements, and regulatory standards. Own day to day production quality performance, applying a zero defect mindset using traditional quality methodologies (8D, 5 Why, SPC) and AI assisted defect detection, yield analysis, and trend identification. Lead execution of production plans that deliver short term tactical results while driving continuous improvement across Safety, Quality, Productivity, Cost, and Efficiency metrics. Utilize predictive and prescriptive analytics, where applicable, to anticipate equipment issues, process drift, capacity constraints, and safety risks before they impact performance. Provide clear tactical direction through written reports, dashboards, presentations, daily operational reviews, all hands meetings, and shift level stand ups, ensuring decisions are grounded in accurate, timely data. Lead capacity modeling, scenario analysis, and demand response activities within the production organization, partnering with site leadership on longer range planning. Partner closely with Supply Chain to optimize wafer starts, cycle time, and scheduling, balancing customer demand with fab constraints and operational risk. Participate in internal and external audits to ensure compliance, business continuity, and continuous improvement, including adherence to ADI's responsible and ethical use of AI in manufacturing operations. Support the development and ramp of new products and non standard fabrication requirements while maintaining safe, stable, and predictable production output. Ensure effective cross training programs and skills matrices are in place, leveraging digital tools to improve workforce flexibility and readiness. Effective Team Leadership Lead recruiting, hiring, onboarding, and training efforts for the Production organization, aligning staffing plans with quarterly and longer range production needs. Foster a culture of engagement, accountability, and continuous improvement through proactive communication, coaching, and visible leadership presence across all shifts. Develop production supervisors and frontline leaders capable of operating in an increasingly digital, automated, and data driven manufacturing environment. Execute effective performance management processes to improve team continuity, leadership capability, and operational results. Partner with Human Resources to support competency development, technical capability building, and training plans aligned with future manufacturing needs. Ensure alignment with ADI Enterprise Excellence Guiding Principles, emphasizing safety, quality, operational rigor, and responsible innovation. SCHEDULE This is an exempt role, working on site in Camas, Washington, primarily Monday through Friday, supporting a 24x7 continuous operation. Occasional night or weekend hours are required to support operational needs. Minimum Qualifications Bachelor's degree in Business, Engineering, or a related field required; technical or engineering degree strongly preferred. 8+ years of leadership experience in high volume wafer fabrication or advanced manufacturing operations. Demonstrated success leading large production teams through supervisors and frontline leaders. Strong communication and interpersonal skills, with proven effectiveness in a data driven, metrics based operating environment. Solid working knowledge of manufacturing and business systems (ERP/MRP, MES, dispatching, capacity planning, Microsoft Office). Demonstrated ability to apply analytics, digital tools, and emerging AI/ML capabilities to improve safety, quality, productivity, and cost performance. Strong problem solving skills, operational discipline, and passion for continuous improvement. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: No Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $143,200 to $196,900. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits. Benefits for the position includes 10 paid holidays per year, paid vacation starting at 136 hours per year for full-time employees (prorated for part-time employees), and paid sick time that exceeds the requirements of the Washington State Sick Leave law.
1010 Analog Devices Inc.
Santa Barbara, California
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Principal Analog IC Engineer (P 5 ) Location: Santa Barbara, CA Hiring Manager: Michael Paul Target Start Date: March 1, 2026 About Analog Devices (ADI) Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure, and connect. The Position Analog Devices is seeking a principal analog / mixed signal IC design engineer for its Data Center & Energy (DCE) group in beachside Santa Barbara, CA. Within DCE, we deliver high reliability power, connectivity, and analytics solutions for modern data centers and energy infrastructure. The successful candidate will lead the analog architecture and implementation of SoCs with significant mixed-signal content. This role is a recognized in house expert who operates under consultative direction, drives system level tradeoffs, and influences product and IP roadmaps. This role leads complex , cross functional programs; mentors engineers; and makes decisions that materially impact product performance, schedule, cost, and customer success. This is a demanding multi-disciplinary position with unique growth potential. The group culture aims to foster a challenging, exciting, and supportive environment. The team members must be comfortable working on a wide variety of products and technologies in a fast-paced and agile environment. Analog Devices rewards performance, innovation, and collaboration. Responsibilities include, but are not limited to: Own analog architecture and microarchitecture for complex mixed-signal SoCs; drive system-level tradeoffs across analog, digital, and firmware Transistor-level circuit design and simulation Understanding of device-level operation and physics System and block level simulation Lead mixed-signal design, verification, and sign-off; guide DFT strategy and silicon bring-up Provide technical leadership and mentorship to engineers; establish best practices and reusable IP Collaborate with cross-functional teams (digital, firmware, validation, operations) to ensure robust, manufacturable solutions Influence product roadmaps and contribute to innovation through patents, publications, and methodology improvements Qualifications: The ideal candidate should have a strong knowledge of Electronics, be self-motivated, willing to accept responsibility and show initiative in identifying and solving challenging technical problems BSEE and 10+ years of Analog/Mixed-Signal IC Design experience Understanding of semiconductor device physics and processing Experience with IC product life cycles Ability to work with large multi-disciplined globally distributed teams Good interpersonal communications skills, and report generation. Familiarity with lab equipment Must be self-motivated, detail oriented , and thorough Preferred Qualifications: MS or PhD in Electrical Engineering (or equivalent) Experience with lab prototyping and system-level modeling Demonstrated experience of leadership on IC design projects Working knowledge of numerical modeling techniques Experience with ADCs, DACs, and serial communications interfaces BiCMOS and High voltage IC design experience Interest in methodology improvements and automation For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days Please note - if you are being sponsored for a visa or are anywhere in the green card process with ADI, you should connect with the immigration team to ensure that moving into this role will not compromise your immigration status. It is the responsibility of the employee to manage their own immigration process in conjunction with ADI internal immigration team; TA is not responsible for this due diligence. The expected wage range for a new hire into this position is $TBD to $TBD. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time , and other benefits. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $157,080 to $227,460. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
03/15/2026
Full time
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Principal Analog IC Engineer (P 5 ) Location: Santa Barbara, CA Hiring Manager: Michael Paul Target Start Date: March 1, 2026 About Analog Devices (ADI) Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure, and connect. The Position Analog Devices is seeking a principal analog / mixed signal IC design engineer for its Data Center & Energy (DCE) group in beachside Santa Barbara, CA. Within DCE, we deliver high reliability power, connectivity, and analytics solutions for modern data centers and energy infrastructure. The successful candidate will lead the analog architecture and implementation of SoCs with significant mixed-signal content. This role is a recognized in house expert who operates under consultative direction, drives system level tradeoffs, and influences product and IP roadmaps. This role leads complex , cross functional programs; mentors engineers; and makes decisions that materially impact product performance, schedule, cost, and customer success. This is a demanding multi-disciplinary position with unique growth potential. The group culture aims to foster a challenging, exciting, and supportive environment. The team members must be comfortable working on a wide variety of products and technologies in a fast-paced and agile environment. Analog Devices rewards performance, innovation, and collaboration. Responsibilities include, but are not limited to: Own analog architecture and microarchitecture for complex mixed-signal SoCs; drive system-level tradeoffs across analog, digital, and firmware Transistor-level circuit design and simulation Understanding of device-level operation and physics System and block level simulation Lead mixed-signal design, verification, and sign-off; guide DFT strategy and silicon bring-up Provide technical leadership and mentorship to engineers; establish best practices and reusable IP Collaborate with cross-functional teams (digital, firmware, validation, operations) to ensure robust, manufacturable solutions Influence product roadmaps and contribute to innovation through patents, publications, and methodology improvements Qualifications: The ideal candidate should have a strong knowledge of Electronics, be self-motivated, willing to accept responsibility and show initiative in identifying and solving challenging technical problems BSEE and 10+ years of Analog/Mixed-Signal IC Design experience Understanding of semiconductor device physics and processing Experience with IC product life cycles Ability to work with large multi-disciplined globally distributed teams Good interpersonal communications skills, and report generation. Familiarity with lab equipment Must be self-motivated, detail oriented , and thorough Preferred Qualifications: MS or PhD in Electrical Engineering (or equivalent) Experience with lab prototyping and system-level modeling Demonstrated experience of leadership on IC design projects Working knowledge of numerical modeling techniques Experience with ADCs, DACs, and serial communications interfaces BiCMOS and High voltage IC design experience Interest in methodology improvements and automation For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days Please note - if you are being sponsored for a visa or are anywhere in the green card process with ADI, you should connect with the immigration team to ensure that moving into this role will not compromise your immigration status. It is the responsibility of the employee to manage their own immigration process in conjunction with ADI internal immigration team; TA is not responsible for this due diligence. The expected wage range for a new hire into this position is $TBD to $TBD. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time , and other benefits. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $157,080 to $227,460. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms. This role supports cloud, hybrid, and on prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi tenant voice integrations. This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone Key Responsibilities Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration. Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi tenant environments. Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments. Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures. Deploy, integrate, and maintain the full Cisco UC suite: CUCM (Call Manager) Unity IM & Presence Expressway CUBE (Session Border Controller) Required Skills & Experience 4-6+ years hands on experience with Cisco UC and Collaboration platforms. Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes. Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies. Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes. Knowledge of hybrid architecture design and Control Hub management. Preferred Qualifications CCNP Collaboration or higher (CCIE Collaboration strongly preferred). Experience with scripting and automation using Python and/or PowerShell, including API based provisioning. Familiarity with service provider / multi tenant collaboration environments, scaling considerations, and operational workflows. Additional Notes This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments. Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large scale Webex Calling infrastructure. Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/15/2026
Full time
TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms. This role supports cloud, hybrid, and on prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi tenant voice integrations. This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone Key Responsibilities Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration. Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi tenant environments. Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments. Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures. Deploy, integrate, and maintain the full Cisco UC suite: CUCM (Call Manager) Unity IM & Presence Expressway CUBE (Session Border Controller) Required Skills & Experience 4-6+ years hands on experience with Cisco UC and Collaboration platforms. Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes. Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies. Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes. Knowledge of hybrid architecture design and Control Hub management. Preferred Qualifications CCNP Collaboration or higher (CCIE Collaboration strongly preferred). Experience with scripting and automation using Python and/or PowerShell, including API based provisioning. Familiarity with service provider / multi tenant collaboration environments, scaling considerations, and operational workflows. Additional Notes This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments. Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large scale Webex Calling infrastructure. Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms. This role supports cloud, hybrid, and on prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi tenant voice integrations. This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone Key Responsibilities Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration. Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi tenant environments. Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments. Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures. Deploy, integrate, and maintain the full Cisco UC suite: CUCM (Call Manager) Unity IM & Presence Expressway CUBE (Session Border Controller) Required Skills & Experience 4-6+ years hands on experience with Cisco UC and Collaboration platforms. Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes. Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies. Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes. Knowledge of hybrid architecture design and Control Hub management. Preferred Qualifications CCNP Collaboration or higher (CCIE Collaboration strongly preferred). Experience with scripting and automation using Python and/or PowerShell, including API based provisioning. Familiarity with service provider / multi tenant collaboration environments, scaling considerations, and operational workflows. Additional Notes This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments. Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large scale Webex Calling infrastructure. Job Type & Location This is a Contract to Hire position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/15/2026
Full time
TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms. This role supports cloud, hybrid, and on prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi tenant voice integrations. This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone Key Responsibilities Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration. Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi tenant environments. Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments. Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures. Deploy, integrate, and maintain the full Cisco UC suite: CUCM (Call Manager) Unity IM & Presence Expressway CUBE (Session Border Controller) Required Skills & Experience 4-6+ years hands on experience with Cisco UC and Collaboration platforms. Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes. Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies. Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes. Knowledge of hybrid architecture design and Control Hub management. Preferred Qualifications CCNP Collaboration or higher (CCIE Collaboration strongly preferred). Experience with scripting and automation using Python and/or PowerShell, including API based provisioning. Familiarity with service provider / multi tenant collaboration environments, scaling considerations, and operational workflows. Additional Notes This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments. Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large scale Webex Calling infrastructure. Job Type & Location This is a Contract to Hire position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description Description: POSITION: Cloud DevSecOps Search Engineer QUANTITY OF OPENINGS: 1 LOCATION: Alexandria, VA CLEARANCE REQUIREMENT: Public Trust CERTIFICATION REQUIREMENT: All requirements were listed in Job Description INTERVIEW PROCESS: Resume review, 1 Management interview, 1 Technical interview EDUCATION AND EXPEREIENCE: • Bachelor's degree or higher in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related field. • Minimum 10 years of relevant experience in Cloud, Containerization, DevSecOps, SOLR/Zookeeper Search. • Proven track record of delivering impactful web-based search deployments including SOLR/Zookeeper and open source search managed service solutions in an AWS cloud native environment. • Candidates must be able to obtain and maintain a Public Trust clearance based on USPTO regulations • Candidates must have lived in the United States for the last 2 consecutive years MANAGER JOB DESCRIPTION: Summary: We are seeking a highly experienced and results-driven Cloud DevSecOps Search Engineer with a minimum of 10 years of relevant industry experience. The ideal candidate will be a hands-on developer with a strong technical foundation in AWS cloud native architecture, DevSecOps automated secure pipelines, Web based Search architecture, and infrastructure integration. This exceptional position will be a key member of the internal and external hosted website agile development teams specifically responsible for the search infrastructure that supports the product teams as they seek to migrate, modernize, automate, and innovate their search applications. This role requires deep technical expertise and the ability to architect, design, develop, and engineer the innovation, automation, and modernization of complex projects that drive business value and strategic insights. This is a remote job that can be worked from any location in the continental U.S. Responsibilities: • Operate and maintain the internal and external website search infrastructure, including SOLR/Zookeeper servers, security, indexing, analytics • Collaborate with cross functional Agile Drupal development teams for search requirements and reporting integration. • Manage search indexing and analytics/reporting needs. • Develop, Build, and deploy automation, CI/CD pipelines, scripts, and infrastructure from the ground up using Infrastructure as Code - IaC (tools such as Terraform, CloudFormation) • Leverage automation and containerization (Docker, Kubernetes) and serverless architectures. • Develop end-to-end plans for migration of cloud based SOLR/ZooKeeper search capability to an AWS managed search service • Architect, Develop, Build and Deploy pilots, prototypes, and proof of concept solutions to validate potential search modernizations and updates in an AWS cloud native environment • Implement transparency, traceability, and appropriate security handling in line with best practices and applicable compliance standards including Authorization To Operate certifications. • Design scalable, secure and cost-effective infrastructure for search implementation, deployment, and maintenance. • Implement and document reusable code libraries, SOPs and best practices for modernization, automation, and innovation development and deployment. Qualifications Bachelor's degree or higher in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related field. • Minimum 10 years of relevant experience in Cloud, Containerization, DevSecOps, SOLR/Zookeeper Search. • Proven track record of delivering impactful web-based search deployments including SOLR/Zookeeper and open source search managed service solutions in an AWS cloud native environment. • Candidates must be able to obtain and maintain a Public Trust clearance based on USPTO regulations • Candidates must have lived in the United States for the last 2 consecutive years • Track record of delivering impactful DevSecOps automated pipeline solutions in cloud native environments. • Strong communication and teamwork abilities. • Strong programming skills in Java, React (HTML/CSS/Javascript/Typescript), Terraform and Gitlab pipelines • Cloud Platforms: AWS (S3, SageMaker, Redshift), Azure, and GCP • Version Control & Collaboration: AWS, Gitlab, Docker • Containerization: Docker, Kubernetes • Terraform and Gitlab Pipelines • Suitable combination of education, training, or experience maybe substituted for education. Desirable • Experience with Agile and the Rally Agile management tool. • Experience with Drupal Technology Stack & Skills Requirements: • Programming Languages: Java, Python, HTML, Linux Shell (e.g. Bash), JavaScript, PERL, PHP (Drupal), SQL • Cloud Native Platforms: AWS AMI's • Search: SOLR, Zookeeper • Search Managed Services (e.g. OpenSearch) • Infrastructure: IaC Terraform, CloudFormation • DevSecOps automation: GitLab, Docker, SonarQube, Nexus • Agile Software development methodology: Rally Job Type & Location This is a Contract to Hire position based out of Reston, VA. Pay and Benefits The pay range for this position is $80.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/15/2026
Full time
Description Description: POSITION: Cloud DevSecOps Search Engineer QUANTITY OF OPENINGS: 1 LOCATION: Alexandria, VA CLEARANCE REQUIREMENT: Public Trust CERTIFICATION REQUIREMENT: All requirements were listed in Job Description INTERVIEW PROCESS: Resume review, 1 Management interview, 1 Technical interview EDUCATION AND EXPEREIENCE: • Bachelor's degree or higher in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related field. • Minimum 10 years of relevant experience in Cloud, Containerization, DevSecOps, SOLR/Zookeeper Search. • Proven track record of delivering impactful web-based search deployments including SOLR/Zookeeper and open source search managed service solutions in an AWS cloud native environment. • Candidates must be able to obtain and maintain a Public Trust clearance based on USPTO regulations • Candidates must have lived in the United States for the last 2 consecutive years MANAGER JOB DESCRIPTION: Summary: We are seeking a highly experienced and results-driven Cloud DevSecOps Search Engineer with a minimum of 10 years of relevant industry experience. The ideal candidate will be a hands-on developer with a strong technical foundation in AWS cloud native architecture, DevSecOps automated secure pipelines, Web based Search architecture, and infrastructure integration. This exceptional position will be a key member of the internal and external hosted website agile development teams specifically responsible for the search infrastructure that supports the product teams as they seek to migrate, modernize, automate, and innovate their search applications. This role requires deep technical expertise and the ability to architect, design, develop, and engineer the innovation, automation, and modernization of complex projects that drive business value and strategic insights. This is a remote job that can be worked from any location in the continental U.S. Responsibilities: • Operate and maintain the internal and external website search infrastructure, including SOLR/Zookeeper servers, security, indexing, analytics • Collaborate with cross functional Agile Drupal development teams for search requirements and reporting integration. • Manage search indexing and analytics/reporting needs. • Develop, Build, and deploy automation, CI/CD pipelines, scripts, and infrastructure from the ground up using Infrastructure as Code - IaC (tools such as Terraform, CloudFormation) • Leverage automation and containerization (Docker, Kubernetes) and serverless architectures. • Develop end-to-end plans for migration of cloud based SOLR/ZooKeeper search capability to an AWS managed search service • Architect, Develop, Build and Deploy pilots, prototypes, and proof of concept solutions to validate potential search modernizations and updates in an AWS cloud native environment • Implement transparency, traceability, and appropriate security handling in line with best practices and applicable compliance standards including Authorization To Operate certifications. • Design scalable, secure and cost-effective infrastructure for search implementation, deployment, and maintenance. • Implement and document reusable code libraries, SOPs and best practices for modernization, automation, and innovation development and deployment. Qualifications Bachelor's degree or higher in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related field. • Minimum 10 years of relevant experience in Cloud, Containerization, DevSecOps, SOLR/Zookeeper Search. • Proven track record of delivering impactful web-based search deployments including SOLR/Zookeeper and open source search managed service solutions in an AWS cloud native environment. • Candidates must be able to obtain and maintain a Public Trust clearance based on USPTO regulations • Candidates must have lived in the United States for the last 2 consecutive years • Track record of delivering impactful DevSecOps automated pipeline solutions in cloud native environments. • Strong communication and teamwork abilities. • Strong programming skills in Java, React (HTML/CSS/Javascript/Typescript), Terraform and Gitlab pipelines • Cloud Platforms: AWS (S3, SageMaker, Redshift), Azure, and GCP • Version Control & Collaboration: AWS, Gitlab, Docker • Containerization: Docker, Kubernetes • Terraform and Gitlab Pipelines • Suitable combination of education, training, or experience maybe substituted for education. Desirable • Experience with Agile and the Rally Agile management tool. • Experience with Drupal Technology Stack & Skills Requirements: • Programming Languages: Java, Python, HTML, Linux Shell (e.g. Bash), JavaScript, PERL, PHP (Drupal), SQL • Cloud Native Platforms: AWS AMI's • Search: SOLR, Zookeeper • Search Managed Services (e.g. OpenSearch) • Infrastructure: IaC Terraform, CloudFormation • DevSecOps automation: GitLab, Docker, SonarQube, Nexus • Agile Software development methodology: Rally Job Type & Location This is a Contract to Hire position based out of Reston, VA. Pay and Benefits The pay range for this position is $80.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/15/2026
Full time
Locations : Atlanta Boston Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do POSITION DESCRIPTION We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools-including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications-are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence. Key Responsibilities: Engineering & Administration Manage and configure enterprise application services across both legacy and cloud platforms. Lead upgrades, rollouts, patching, and migrations for a variety of applications. Conduct health checks, monitoring, troubleshooting, and performance tuning. Integrate applications with third-party platforms or in-house solutions. Support complex deployments and ensure high availability of services. Governance, Documentation & Support Define and maintain SOPs, administrative practices, and end-user documentation. Develop governance frameworks around licensing, lifecycle, and architecture. Provide Tier 3 escalation support and resolve complex technical issues. Mentor service desk teams and promote best practices in application usage and management. Collaboration & Cross-Team Engagement Coordinate with network, security, and support teams for seamless application service delivery. Participate in planning, migrations, upgrades, and project execution. Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios. Core Focus Areas: Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools. Drive standardization and operational consistency across the firm's application portfolio. Provide leadership and guidance within the M365 Application Governance Council. Contribute to the strategy and implementation of productivity-enhancing tools firmwide. What You'll Bring Experience Required: 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis. Proven experience in Adobe Creative Cloud deployment and productivity enablement. Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API. Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for: Scripting and bulk administration Automating service management Data analysis and backend reporting Visualizing application performance metrics Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus. Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services. Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms. Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support. Ability to identify and manage integration dependencies across M365 apps and third-party solutions. Strong incident management, security compliance, and vulnerability remediation experience. Track record in defining KPIs and reporting on performance and service stability. Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency. B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree Preferred Qualifications: Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable. Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps. Prior involvement in enterprise-level security policy enforcement and tooling compliance. Strong communication skills with an ability to convey technical issues to non-technical stakeholders. Key Attributes for Success: Excellent organizational and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Proactive problem-solver with a collaborative mindset. Clear, confident communicator with strong documentation capabilities. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
03/15/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 29.00 - 51.00 USD hourly
03/15/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 29.00 - 51.00 USD hourly
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) This is a night shift role with an overnight shift from 8 pm to 5 am Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of experience managing people in a technical environment - 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware. PREFERRED QUALIFICATIONS - Experience in technical writing in a relevant field - Experience in Linux and Networking protocols, or experience in networking administration and troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities - In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Hilliard - 78 300.00 USD annually
03/15/2026
Full time
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) This is a night shift role with an overnight shift from 8 pm to 5 am Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of experience managing people in a technical environment - 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware. PREFERRED QUALIFICATIONS - Experience in technical writing in a relevant field - Experience in Linux and Networking protocols, or experience in networking administration and troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities - In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Hilliard - 78 300.00 USD annually
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Garland - 78 300.00 USD annually
03/15/2026
Full time
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Garland - 78 300.00 USD annually
