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Cloud Software Engineering Manager - Kohler Ventures Work Mode: Hybrid Location: Hybrid, 3 days/week in Palo Alto, CA or New York City, NY Opportunity Kohler Ventures is an independent company wholly owned by Kohler Co., global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. The role reports to the Head of Software Engineering and is responsible for managing a team of 5+ Backend, Full-Stack, and Front-End engineers, while also performing hands-on technical work and coding as required. In your role as Software Engineering Manager at Kohler Ventures you will Work directly with the Head of Software, software engineering team, and product teams. Strategic Planning: Guide the team in designing and implementing data systems that adhere to modern high throughput architectures while keeping privacy as a top priority. Team Leadership: Manage and mentor a team of Cloud Engineers, fostering an environment of continuous learning and innovation. Project Management: Oversee multiple projects, ensuring they are delivered on time and meet quality standards. Collaboration and Communication: Serve as the key point of contact between the data engineering team and other departments, translating technical concepts into business solutions. Data Quality Oversight: Ensure the team maintains high standards for data quality and consistency across all stages of the data lifecycle. Data Quality and Consistency: Ensure the high quality and consistency of data through rigorous testing and validation. Skills/Requirements Required Qualifications: Bachelor's degree in a Computer Science, Engineering, or related technical discipline. 5+ years of experience in leading teams that design and development software for cloud systems or in a similar role. Strong leadership skills and experience managing a technical team. Deep understanding of data structures, algorithms, and distributed systems. Expertise in programming languages such as Python, Javascript, or Typescript. Availability to work outside of standard business hours as needed to be able to collaborate with teams across multiple time zones. Ability to travel 10% if needed both domestically and internationally. Exceptional communication and interpersonal skills. Preferred Qualifications Knowledge of the data engineering lifecycle. Experience with cloud services (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). Experience with big data technologies (e.g., Hadoop, Spark) and data warehousing solutions. Strong ability to communicate complex technical and management information clearly and concisely. The approved base salary range for this position is $139,750 - $174,700. The actual base salary offered to a candidate may be higher than the approved range. This will vary depending on a variety of factors including the candidate's experience, their education, and the work location. This position is subject to Area Salary Differential (Cost of Living Adjustment) that ranges from 24.5%-30% of base salary for the San Francisco Bay area. The approved base salary range including ASD for this position is $181,675 - $ 227,110d depending on location. In addition, this position is eligible for a performance bonus and a special project incentive. Available benefits include medical, dental, vision and 401k. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

Cloud Software Engineering Manager - Kohler Ventures Work Mode: Hybrid Location: Hybrid, 3 days/week in Palo Alto, CA or New York City, NY Opportunity Kohler Ventures is an independent company wholly owned by Kohler Co., global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. The role reports to the Head of Software Engineering and is responsible for managing a team of 5+ Backend, Full-Stack, and Front-End engineers, while also performing hands-on technical work and coding as required. In your role as Software Engineering Manager at Kohler Ventures you will Work directly with the Head of Software, software engineering team, and product teams. Strategic Planning: Guide the team in designing and implementing data systems that adhere to modern high throughput architectures while keeping privacy as a top priority. Team Leadership: Manage and mentor a team of Cloud Engineers, fostering an environment of continuous learning and innovation. Project Management: Oversee multiple projects, ensuring they are delivered on time and meet quality standards. Collaboration and Communication: Serve as the key point of contact between the data engineering team and other departments, translating technical concepts into business solutions. Data Quality Oversight: Ensure the team maintains high standards for data quality and consistency across all stages of the data lifecycle. Data Quality and Consistency: Ensure the high quality and consistency of data through rigorous testing and validation. Skills/Requirements Required Qualifications: Bachelor's degree in a Computer Science, Engineering, or related technical discipline. 5+ years of experience in leading teams that design and development software for cloud systems or in a similar role. Strong leadership skills and experience managing a technical team. Deep understanding of data structures, algorithms, and distributed systems. Expertise in programming languages such as Python, Javascript, or Typescript. Availability to work outside of standard business hours as needed to be able to collaborate with teams across multiple time zones. Ability to travel 10% if needed both domestically and internationally. Exceptional communication and interpersonal skills. Preferred Qualifications Knowledge of the data engineering lifecycle. Experience with cloud services (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). Experience with big data technologies (e.g., Hadoop, Spark) and data warehousing solutions. Strong ability to communicate complex technical and management information clearly and concisely. The approved base salary range for this position is $139,750 - $174,700. The actual base salary offered to a candidate may be higher than the approved range. This will vary depending on a variety of factors including the candidate's experience, their education, and the work location. This position is subject to Area Salary Differential (Cost of Living Adjustment) that ranges from 16% of base salary for the NYC metro area. The approved base salary range including ASD for this position is $162,110 - $202,652 depending on location. In addition, this position is eligible for a performance bonus and a special project incentive. Available benefits include medical, dental, vision and 401k. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

The Position This position is a member of the Engineering Department. The Electrical Programming Engineer 1 will report directly to the Senior Controls Engineering Manager. Job Description Primary Responsibilities Design software experience: Experience with Allen Bradley or Siemens PLC/HMI systems and programming desired. Experience with robotics programing a plus. Self-starter who is well-organized, detail-oriented, creative and possesses excellent problem-solving skills. Advanced designs of new products or re-design product software. Understanding of development of existing products for schematics, control cabinets, layouts, etc. Utilize leading edge software and tools. Design projects must be done in a timely manner. Designs must follow all safety requirements. Ability to develop concepts and solutions meeting all customer requirements and to estimate the cost of implementation of those solutions. Perform commissioning and debug of products. Able to energize machine safely and competently, ready for wet test and SAT. Assure product is "as designed". Review/approve all applicable requests for change. Assure proper documentation has been recorded. Assure product meets specifications. Maintain a working knowledge of machine process and operation. Proficiency with written and oral communication and giving presentations. Need to effectively present technical documents with an ability to explain technical concepts with depth that is tailored to expected audience. Strong time management skills. Must be able to handle multiple projects at one time. Ability to develop strong professional relationships with vendors and customers across a wide spectrum of industry. Work in a team environment. Learn to mentor from other engineers. Ability to lead a design team on a large project including lead team meetings, design reviews, machine reviews, kick-off meetings. Interact with other departments, including Manufacturing, TSS, Sales and Purchasing Job Requirements Education Bachelor's degree in Computer Science or Electrical Engineering with a minimum of 1 year of experience in a professional software development environment. Skills & Relevant Work Experience Knowledge of Allen Bradley and/or Siemens PLC/HMI systems Experience with AC/DC drives a plus Experience with SolidWorks electrical a plus Experience with AutoCAD a plus. Travel Requirements: Up to 30% EOE M/F/D/V

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Role Overview : Genmab continues to push the boundaries of innovation with an expanding portfolio of development initiatives in 2026, including multiple AI/ML and GenAI projects. We are seeking a Senior Applied Platform Engineer who will operate as a Forward Deployed Engineer (FDE) and will embed directly with business stakeholders to develop, implement, customize, and operationalize complex solutions in production environments. This is a strategic role that will work across diverse Genmab business domains including: Clinical Development TechOps AI Labs & Innovation Translational and Quantitative Science (TQS) Research & Discovery Legacy Solution Migration Unlike typical engineering roles, this position allows you to work at the front lines across diverse domains to understand their workflows, challenges, and opportunities firsthand. Your mission is to deliver immediate value through rapid prototyping, deployment, and feedback loops, solving unique, domain-specific problems that require deep understanding of both the technology and the business context. Additionally, as a Forward Deployed Engineer you will act as a critical bridge between real-world business needs and development and shaping roadmaps within our core platform teams. This is a hands-on, high-expectation, high-impact role requiring extraordinary generalist technical skills across AI/ML, MLOps, cloud computing, and DevOps domains combined with exceptional customer empathy, clear communication skills, and the agility to context-switch between different stakeholders, technologies, and business challenges. You must be comfortable working autonomously in ambiguous situations, making pragmatic technical decisions, and delivering production-ready solutions under tight timelines. Hub-and-Spoke Collaboration Model You will operate within our hub-and-spoke model, where you serve as the crucial link between centralized platform teams (part of the hub) and diverse business units (spokes). As a forward deployed engineer, you'll spend significant time embedded with business stakeholders, understanding their specific needs, constraints, and success metrics, then rapidly delivering tailored solutions while ensuring they leverage platform capabilities and integrating seamlessly with enterprise-wide platform standards. Work arrangement: This role offers flexibility to work away from the office for 20%-40% of a typical schedule. Employees may use this work schedule in increments of single days or multiple consecutive days, provided it does not exceed 40% within a 60-day period, and is approved by the hiring manager You will be embed with multiple domain specific teams to ideate, develop, architect and deploy solutions that work within their unique infrastructure, data, AI/ML, and regulatory requirements (i.e. GxP and non-GxP environments). Your insights from these engagements will flow back to improve our core platform and inform strategic roadmap decisions. Forward Deployed Engineering & Customer Engagement Embed directly with business domain teams (Clinical, Research, Commercial, TechOps, Medical/Regulatory Affairs) to deeply understand their workflows, challenges, and success criteria Rapidly prototype and deploy solutions that address specific customer needs, often involving unique data sources, AI/ML, GenAI, cloud infrastructure , and regulatory requirements Act as the technical bridge between business stakeholders and core platform teams, translating real-world problems into technical requirements and vice versa Build strong relationships with business users, providing hands-on technical guidance, training, and troubleshooting support Gather and synthesize feedback from needs, processes, projects and solutions to inform platform improvements, feature prioritization, and product roadmap decisions Champion customer needs within our engineering organization, ensuring platform development aligns with real-world use cases and delivers meaningful value AI/ML Model Development & Deployment Build and deploy AI/ML models that support clinical operations, research, commercial functions, medical/regulatory affairs, TechOps, TQS analytics, forecasting, market intelligence, and real-world data insights Architect, automate, and optimize AI pipelines on AWS and GitLab (SageMaker, Bedrock, Lambda, Step Functions, Redshift, Glue, S3, etc.) Integrate Generative AI, AI agentic solutions, and LLMs into business workflows, enabling NLP-based insights, sales intelligence, and customer engagement strategies Infrastructure & MLOps Ensure AI solutions are scalable, robust, InfoSec-secured, and meet compliance standards (HIPAA, GDPR, responsible AI guidelines) Partner with Platform Engineering to build and enhance MLOps, CI/CD, and customized Infrastructure as Code (IaC) pipelines Implement application monitoring, logging, drift detection, and governance to ensure continuous improvement and compliance Optimize workloads using distributed computing, GPU acceleration and/or serverless architectures Data Engineering & Integration Support and integrate with data pipelines that connect Genmab datasets across clinical, commercial, research, medical/regulatory affairs, and TechOps from EHRs, claims data, real-world evidence (RWE), IQVIA, Symphony, and other biopharma sources Enable seamless data access and processing across cloud storage, data lakes, and AI-driven solutions and applications Collaboration & Leadership Work closely with Genmab business domain teams, business analysts, and data scientists to ensure AI models deliver business-relevant, high-impact insights Act as the bridge between centralized teams (hub) and Genmab business stakeholders (spokes), ensuring alignment, performance, and business impact Drive cross-functional collaboration, ensuring insights are actionable and operationalized at scale Provide technical mentorship and leadership in solution delivery, ensuring best practices are followed Innovation & Strategic Thinking Stay abreast of the latest advancements in AI/ML, GenAI, cloud computing, and DevOps Experiment with emerging AI/ML and GenAI technologies (LLMs, AI Agents, multi-modal AI, AutoML, RAG-based systems, etc.) to enhance Genmab's AI efforts Champion a data-driven culture, advocating for AI-first approaches in business domain decision-making Required Qualifications & Experience Education Master's or Ph.D. in Computer Science, Mathematics, Engineering, Physics, Chemistry, Statistics, or a related/adjacent field Experience 4 + years of experience in AI/ML, cloud engineering, data science, infrastructure, MLOps, and/or DevOps (bonus if in healthcare, biotech, or life sciences domains) Demonstrated experience working directly with business stakeholders or customers to deliver technical solutions Proven track record of deploying production systems that delivered measurable business value Technical Skills Strong programming skills in one or more languages such as Python, R, C/C++, Java, Go, Rust, etc. Broad experience within the AWS cloud-service ecosystem Deep expertise in AI/ML and GenAI frameworks such as PyTorch, TensorFlow, Scikit-Learn, Hugging Face Transformers Some knowledge of commonly used data platforms (e.g. Databricks, Snowflake, or Lake Formation) and tools (e.g. dbt) and their underlying technologies (e.g. Delta, Iceberg, Hudi, Spark) Experience building and scaling AI-powered systems or applications in diverse domains Proven experience in MLOps, including model deployment, versioning, monitoring, and drift detection Strong knowledge of Generative AI, AI Agents, LLM fine-tuning, and NLP-based solutions for commercial use cases Significant experience implementing IaC (Terraform, OpenTofu, CDK, Pulumi, etc.) + CI/CD for deploying cloud-based platform infrastructure at scale Deep knowledge of containerization (e.g. Docker, Podman, etc.) and orchestration tools (e.g. Kubernetes, Rancher, etc.) Experience with large scale CPU, GPU and/or multi-GPU infrastructure (bonus for CUDA fundamentals) Domain Knowledge A basic understanding of life sciences business operations, including clinical, sales, marketing, research, commercial, market access, and revenue analytics Ability to quickly understand complex business processes, identify pain points, and translate them into technical solutions Understanding of data privacy, security . click apply for full job details

As our IT Security Manager, youll shape the vision, steer daily operations, and elevate everything from incident response to identity management. Youll partner across the business to strengthen defenses, streamline compliance, and champion a culture where security fuels innovation. Your impact will be clear: reduced risk, resilient systems, and a team thats empowered to work smarter and safer. This is an in-person role located in Green Bay, WI. Responsibilities Define and deliver a multiyear security roadmap aligned to businessobjectives, risk appetite, and regulatory requirements. Establishsecurity KPIs/OKRs and report program health toIT leadership(e.g., exposure reduction, MTTR, audit findings closed). Build, mentor, and develop a highperforming security team. Cultivate a securityfirst culture across IT and the business. Own enterprise security policies, standards, and control baselines;maintainalignment to CIS and IEC62443 frameworks. Lead risk assessments, thirdparty/vendor security reviews, and control testing; manage remediation plans and exceptions. Coordinate internal/external audits and ensuretimelyclosure of findings. Oversee architectureand govern a defenseindepth stack across endpoint, identity, email, network, and cloud; set technical baselines and hardening guides. Oversee SIEM/XDR operations (alert triage, correlation, playbook automation) and continuous tuning to reduce noise and improve fidelity. Partner with infrastructure/app teams to embed security into projects (network segmentation, key management, code scanning, least privilege). Lead the endtoend incident response lifecycle (prepare, detect, analyze,contain, eradicate, recover) including tabletop exercises. Manage vulnerability exposure (scanning, prioritization, patch SLAs) and drive remediation across endpoints, servers, applications, andcloud. Track threat intelligence relevant to our industry and translate into actionable detections and mitigations. Own IAM governance: role design, JML (joiner/mover/leaver), privileged access, conditional access, and MFA enforcement. Implement data protection controls (DLP, encryption, information barriers, dataclassificationand retention) andmonitoreffectiveness. Deliver targeted security awareness campaigns; measure behavior change (phish reporting rates, click rates, policy compliance). Provide consultative support to business units on secure design, vendor selection, and risk tradeoffs. Qualifications Bachelors degree in Cybersecurity, Computer Science, or related field. 710+ years in cybersecurity with 35+ years leading security teams or programs. Demonstratedexperience with enterprise security architecture and operations (SIEM/XDR, EDR, email security, network security, cloud security). Handsonexpertisewith identity & access management and Microsoft ecosystem (e.g., Entra ID/Azure AD, Defender XDR, Sentinel, Intune). Familiarity withGRC, risk assessments, control design/testing, and audit readiness. Incident response leadership (playbooks, forensics coordination, executive communications). Excellent stakeholder management, communication, and the ability to influence across technical and business teams. Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division. Company Overview Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Technical Solutions Specialist: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based in Astound's Seattle SoDo,WA office. A Day in the Life of the Technical Solutions Specialist: Operational & Support Functions Create and manage repair tickets with detailed notations and follow-through. Support and update records of network outages, escalations, and field operation activities. Monitor, review, and triage outage alerts, gathering intel and escalating appropriately. Work directly with field operations on service turn-ups, ensuring accurate documentation and tracking. Perform QA testing, lab testing, and network analysis to optimize performance and identify opportunities for improvement. Manage wireless network creation, supported device testing, and feature rollouts. Conducting Root Cause analysis to identify recurring incidents, and Collaborate with teams to create remediation processes. Process & Documentation Develop, implement, and maintain Standard Operating Procedures (SOPs) across technical and operational workflows. Manage and update internal knowledge base and wikis, ensuring content is accurate and accessible. Partner with Learning and Development on the creation of guides, documentation, and training materials for both technical and non-technical audiences. Support the Customer Success Manager and broader leadership with technical insights and project deliverables. Manage conversation/project documentation, deployment checklists, and operational reviews. Collaboration & Outreach Partner with onboarding managers, leasing staff, and regional leadership for smooth market activations. Conduct regional status calls, market visits, and in-person or remote support for deployments. (includes occasional travel to all operational markets) Partner with Learning and Development on the delivery of technical training to managers, DSR's, support teams, and stakeholders. Support customer outreach, contact tracking, and portfolio management across assigned regions. Collaborate with management on product matching and operationalizing SOP-driven solutions. Systems & Product Management Absorb and manage various vendor specific NMS systems and other AP (Access Point) management platforms to improve performance, and monitor for system issues. Oversee daily data reports, address collisions, and make related CRM or NMS adjustments. Contribute to IT outreach initiatives and technical enablement projects. Partner with Marketing to create web and print materials for technical communications and customer-facing content. In office work required. Other duties as assigned. What You Bring to the Table: Minimum 3 years of direct NMS (Network Management Systems) experience with Ruckus and Ubiquity. Minimum 3 years of technical support or technical sales experience in networking/ISP or related industry. Proven success in SOP creation, documentation, and technical training. Hands-on experience with SSID configuration, AP management, and troubleshooting. Strong knowledge of networking technologies and deployment best practices. Excellent written and verbal communication skills, with ability to create technical documentation and guides. Skilled in project management, triage, and cross-functional collaboration. Ability to analyze, optimize, and operationalize network processes. Comfortable working in fast-paced, multi-market environments with frequent context switching. Occasional travel may be required for regional market visits (in-person support and deployment). Occasional after hours and holidays work required. Collaborates closely with operations, and IT leadership. Education and Certifications: High School Diploma or equivalent. CCNA or other vendor equivalent networking certifications preferred. Vendor-specific certifications include Cisco, Juniper, Ruckus, Ubiquity, Cambium or Aruba. We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $28.00 - $34.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program . click apply for full job details

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Technical Solutions Specialist: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based in Astound's Seattle SoDo,WA office. A Day in the Life of the Technical Solutions Specialist: Operational & Support Functions Create and manage repair tickets with detailed notations and follow-through. Support and update records of network outages, escalations, and field operation activities. Monitor, review, and triage outage alerts, gathering intel and escalating appropriately. Work directly with field operations on service turn-ups, ensuring accurate documentation and tracking. Perform QA testing, lab testing, and network analysis to optimize performance and identify opportunities for improvement. Manage wireless network creation, supported device testing, and feature rollouts. Conducting Root Cause analysis to identify recurring incidents, and Collaborate with teams to create remediation processes. Process & Documentation Develop, implement, and maintain Standard Operating Procedures (SOPs) across technical and operational workflows. Manage and update internal knowledge base and wikis, ensuring content is accurate and accessible. Partner with Learning and Development on the creation of guides, documentation, and training materials for both technical and non-technical audiences. Support the Customer Success Manager and broader leadership with technical insights and project deliverables. Manage conversation/project documentation, deployment checklists, and operational reviews. Collaboration & Outreach Partner with onboarding managers, leasing staff, and regional leadership for smooth market activations. Conduct regional status calls, market visits, and in-person or remote support for deployments. (includes occasional travel to all operational markets) Partner with Learning and Development on the delivery of technical training to managers, DSR's, support teams, and stakeholders. Support customer outreach, contact tracking, and portfolio management across assigned regions. Collaborate with management on product matching and operationalizing SOP-driven solutions. Systems & Product Management Absorb and manage various vendor specific NMS systems and other AP (Access Point) management platforms to improve performance, and monitor for system issues. Oversee daily data reports, address collisions, and make related CRM or NMS adjustments. Contribute to IT outreach initiatives and technical enablement projects. Partner with Marketing to create web and print materials for technical communications and customer-facing content. In office work required. Other duties as assigned. What You Bring to the Table: Minimum 3 years of direct NMS (Network Management Systems) experience with Ruckus and Ubiquity. Minimum 3 years of technical support or technical sales experience in networking/ISP or related industry. Proven success in SOP creation, documentation, and technical training. Hands-on experience with SSID configuration, AP management, and troubleshooting. Strong knowledge of networking technologies and deployment best practices. Excellent written and verbal communication skills, with ability to create technical documentation and guides. Skilled in project management, triage, and cross-functional collaboration. Ability to analyze, optimize, and operationalize network processes. Comfortable working in fast-paced, multi-market environments with frequent context switching. Occasional travel may be required for regional market visits (in-person support and deployment). Occasional after hours and holidays work required. Collaborates closely with operations, and IT leadership. Education and Certifications: High School Diploma or equivalent. CCNA or other vendor equivalent networking certifications preferred. Vendor-specific certifications include Cisco, Juniper, Ruckus, Ubiquity, Cambium or Aruba. We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $28.00 - $34.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program . click apply for full job details

Position Summary Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. Experience in operational analysis, application support, and training or advising end users. Preferred: 5 years of Epic application support experience, including moderately complex builds. Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: Epic certification OpTime or Anesthesia module is required. Preferred: Epic certification in ancillary or non-core applications. Lean Six Sigma Yellow Belt. Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on . How will you make an impact in this role? The Technology Business Enablement team powers American Express by driving predictability, transparency, and efficiency to transform how the company plans, invests and operates to drive trust, competitive differentiation and speed. As we continue to mature and evolve our ways of working and approach to planning and portfolio management for Enterprise Technology Services, we are committed to enabling an integrated planning process that encompasses the Total Cost of Ownership for programs within ETS. A major aspect of our transformation is integrating and standardizing Tech Operations (Infrastructure, Information Security, Digital Workplace) and Product & Design demand planning with our Tech Investment process and financial routines. The result will provide a solid foundation for decision-making at all levels around cost, quality and speed as well as to elevate transparency and drive business and customer outcomes. We are seeking a strong, data-driven Director of Portfolio Management who knows that delivering on an integrated Tech planning ecosystem takes data integrity, planning and agility. This director will partner across Tech Finance, Portfolio leads, Tech dev and ops leaders, reporting teams, and change management/communications teams to ensure we deliver a metric-driven sizing methodology for Tech Operations, workload-specific forecasting and an integrated financial model that drives accountability for delivering business solutions that are reflective of the Total Cost of Ownership across investment, operations, and product. This director will help pioneer and scale the brand-new Tech Operations impact cost estimation and process integration into the current Technology Investment process to deliver a Unified Ops and Investment Planning process that includes total cost of ownership for critical programs. They will envision and execute the data structures, portfolio routines, and tooling enhancements required to create an end-to-end ecosystem that captures all supply and demand impacts for Technology. In order to deliver on short- and long-term goals for a unified Tech Ops and Investment process, this individual will lead change management and communications, data analysis, process governance, and process transformation. S/he will require a unique blend of strong leadership and data analytics skills to mature and expand the Tech Ops sizing process and tracking across the enterprise. S/he will bring passion for data-driven decisions, enterprise solutions, and stakeholder engagement to the role. The ideal candidate for this role will be a strategic thinker and skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action - all while maintaining a positive attitude in the face of challenges and whitespace. Key responsibilities include: Lead the design and transformation of Technology business management processes and change management communications for key cross-functional programs Develop the process, data requirements, and training for integrating Tech Ops into Tech Investment Planning and agile ways of working in partnership with Technology Business Management team Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment Work with data owners and product managers within the Technology Business Enablement and Infrastructure data domains to define user journeys and system rationalization for the enterprise Technology reporting and scorecard ecosystem Define portfolio strategy and implement process improvements that support iterative and annual planning while continuously evolving and adapting towards greater industry best practices, team goals and vision. Own key user journeys to define, prioritize, and deliver roadmap, product, and process requirements through technical acumen, customer-first perspective, and strong relationships across engineering and portfolio/commercial management teams Identify and plan strategic engagement and operating model changes required to mature Tech Ops and Investment planning Drive risk mitigation, cross-functional collaboration, decision-making, standardization, and consensus across Tech Ops (Infrastructure, Information Security, and Digital Workplace) and Tech Business Management teams Act as a point of contact for Tech Ops functions in process adoption and alignment discussions with Technology, Product and Portfolio leads Lead communications and cross-functional program management to deliver on and track shared goals and KPIs Partner with Engineering teams to guide them on sizing and refining their infrastructure and operations requirements Develop key integrations with hybrid FinOps, governance processes, Transformation Optimization, and Tech Strategy workstreams Establish ongoing metrics and KPIs to clearly define success and failure points and to guide roadmap execution and prioritization based on business priorities Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, project standups, workshops, communications, and shared processes to ensure transparency of development process and project performance Draft impactful and comprehensive communications, presentations, and talking points for key business reviews, executive presentations, and discussions; escalate and facilitate resolution of risks, issues, and changes tied to product development Act as point of contact for internal inquiries and key partnerships across Technology and business teams Minimum Requirements: Minimum of 9+ years of experience technology project management, portfolio management, strategy & transformation, or a related field within a technology, data analytics, or financial services environment Experience connecting concepts and financials across diverse Technology functions Proven track record for managing large, complex processes or programs with multiple partners across technical and non-technical functions Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun Self-starter who is able to provide strategic thought leadership and prioritization with limited guidance and in a complex environment Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority Proven leadership skills in high-visibility, high-pressure, strategic transformation programs Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Proven track record of launching new processes and the change management required to bring others along History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change Experience working with technology infrastructure, information security, or digital workplace teams a plus Experience with design and coding across one or more platforms and languages a plus Bachelor's degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience a plus Salary Range: $123,000.00 to $215,250 . click apply for full job details

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager of Network Systems Operations collaborates with facility operations management, engineering, and the Macy's Technology WMS Support team to provide comprehensive technology support, including trouble resolution and special projects. Emphasis is placed on proactive measures to enhance throughput. This position reports to the Macy's Supply Chain Network Systems Team. This role is a hybrid Monday through Friday with opportunities to work from both on site and from home What You Will Do Oversee all warehouse management systems (WMS), including Pyramid (WCS) and Beumer. Serve as the initial point of contact to investigate and troubleshoot WMS issues at Customer Fulfillment Centers. Act as the initial contact for all third-party CFC systems, including Pyramid, Beumer, Auto Boxer, and Auto Bagger. Research, troubleshoot, and determine the root cause of system failures impacting operations, including escalating to appropriate parties. Communicate incident ticket resolutions and root causes to the facilities. Partner with the Local Operations team to conduct daily health checks for system performance and follow up on issues. Prioritize work requests submitted via Service Now tickets. Participate in the configuration, testing/validation, and implementation of WMS releases at Macy's. Coordinate and execute disaster recovery planning and testing. Develop training documents and resources for facility system users. Regularly communicate with the Facility Operations team on daily productivity by function to ensure the system is optimized to support throughput. Assist in training business partners and facility counterparts on implemented systems and process changes. Create and distribute ad hoc queries (SQL) as required for Operations and senior leadership. Assist in the development of requirements for reports. Manage schedules and expectations for multiple facilities related to all WMS changes or enhancements and provide regular status updates. Document and enforce Standard Operating Procedures and best practices; keep training manuals and related documentation updated and available for local use. Collaborate with Human Resources and the Asset Protection team to create job roles with the appropriate level of systems access and controls, including managing ongoing adjustments and documentation. Conduct quarterly systems access audits and report results back to the Central WMS System Owner. Support Macy's supply chain objectives and business strategies, collaborating with various business partners and Macy's Tech to define and implement solutions that meet those objectives. Demonstrate regular, dependable attendance and punctuality. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Fulfill other operational responsibilities as detailed by central leadership. Skills You Will Need Leadership and Team Development: Proven ability to lead and develop teams effectively. Communication: Practice open and continuous communication, ensuring others are informed and presenting information clearly and concisely. Strategic Planning and Execution: Ability to effectively plan and execute strategies to support warehouse management systems. Problem Solving: Capability to solve problems directly and recognize issues promptly. Experience with Warehousing Systems: Previous experience supporting warehousing systems and understanding of associated business processes. Manhattan Associates WMS: Experience with Manhattan Associates Warehouse Management Open Systems application is preferred. Material Handling Systems: Familiarity with material handling and warehousing control systems, including inbound/outbound carton sorters and unit sorters. Business Intelligence Tools: Experience in developing business intelligence tools and reports using Microsoft SQL and SSRS. Conveyor and Sortation Systems: Experience with conveyor and tilt tray sortation systems, along with barcode scanning applications. Technical Proficiency: Basic proficiency in Microsoft Excel and Microsoft Project, with AutoCAD skills being a plus. Sense of Urgency: Ability to prioritize tasks and respond promptly to urgent situations. Analytical Skills: Proficient analytical troubleshooting skills and attention to detail. Independent Work: Ability to work independently with minimal supervision and make sound decisions. Contractor Management: Experience in providing direction to contractors and leading them effectively. Who You Are Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 2 years of experience in direct to consumer (D2C) or retail distribution environments. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs, including rotating on-call support. Able to travel up to 50%. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. SUPPLY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at

hackajob is collaborating with Archer to connect them with exceptional tech professionals for this role. Location : United States (Remote) Preference : West Coast-based candidates strongly preferred Travel : Up to 25% About the Role At Andgo, we are pioneering optimized workforce management (WFM) staffing solutions for the enterprise healthcare marketplace. Our platform is essential for healthcare systems, ensuring optimal staffing levels that directly impact patient care and operational efficiency. We are seeking a highly strategic Principal Technical Account Manager to manage the complete technical lifecycle and long-term success of our most critical, large strategic enterprise account in the US Healthcare space. Reporting to the Senior Manager, Technical Integration & Support, this is a pivotal, high-impact role that demands an ideal blend of executive-level client relationship management and expert-level technical problem-solving. You will act as the dedicated technical leader of the account, responsible for strategic technical planning, complex troubleshooting, and ensuring the customer achieves maximum, sustained value from the Andgo platform. This position is perfect for a seasoned professional who excels at building trust with C-suite and senior technical leaders, translating complex technical roadmaps into business value, and navigating the unique, high-stakes environment of healthcare IT. What you'll be doing Client Relationship Management & Strategic Planning Serve as the primary technical subject matter expert (SME) and strategic advisor for a dedicated, Large Strategic Enterprise Healthcare account, building and maintaining deep, long-term relationships with technical stakeholders and executive decision-makers. Advise the client on how to strategically align their long-term technical goals and initiatives with the capabilities and future direction of the Andgo product roadmap. Advocate for the customer's needs as a strategic partner for their adoption and alignment with the product roadmap. Proactively monitor and interpret customer technical health and system utilization data; identify and mitigate complex risks (performance, security, scalability) to ensure continuity and successful adoption. Collaborate seamlessly with the Customer Success Manager to co-lead Executive Business Reviews, delivering technical presentations that focus on ROI, system optimization, and future strategic growth. Expert Technical Consulting & Troubleshooting Act as the internal and external technical escalation point for all post-live issues, performing advanced root cause analysis by analyzing logs, database configurations, and system behavior. Guide the customer on advanced system architecture, configuration best practices within the Andgo ecosystem, and optimization to ensure a highly scalable and resilient enterprise solution. Drive the resolution of critical technical issues in collaboration with Engineering and Product teams, managing all internal and external technical communication to minimize impact on the critical 24/7 healthcare environment. Project Execution & Product Advocacy Lead the technical execution of high value, complex projects, including enterprise-wide system integrations, major version upgrades, and deployment of new features, ensuring on-time and high-quality delivery. Champion the voice of this key customer internally, translating their unique technical feedback, business workflows, and competitive landscape needs into actionable requirements for our Product and Engineering roadmaps. Co-create and deliver tailored, high-level technical training and documentation for customer IT teams, empowering them to effectively test, and manage their Andgo implementation. What you bring to the team Proven Experience: 7+ years in a senior, customer-facing technical role (e.g., Technical Account Management, Solutions Architect, Enterprise Technical Consulting) supporting Large Strategic Enterprise accounts. WFM Domain Expertise: Required, hands-on experience working with UKG Workforce Management Pro (formerly Dimensions/WFC) or similar enterprise-level WFM solutions. Healthcare Industry Focus: Deep understanding of healthcare staffing, scheduling workflows, operational constraints, and the high-compliance, high-stakes nature of healthcare IT. Technical Acumen: Expert-level knowledge of SaaS solutions, modern integration patterns, cloud environments, and sophisticated technical troubleshooting methodologies. Communication & Presence: Exceptional verbal, written, and presentation skills, with a proven ability to communicate complex technical concepts and strategy to both technical teams and non technical executive-level audiences. Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience. Bonus Points Demonstrated experience managing a technical relationship with a single, highly strategic, high-revenue account. Work with us! Remote-Friendly: Work from anywhere in the United States. (West Coast preferred) Health & Dental Benefits: Comprehensive health and dental coverage. 401(k) Match: Employer-matched 401(k) plan to help you invest in your future. Professional Development: Budget for professional development to help you grow in your career. Vacation: 4 weeks of vacation to recharge and relax. Statutory Holidays: 12 company-recognized statutory holidays each year. Flex/Bonus Days: 2 additional flex days each year to use however you need. Sick/Wellness Days: Unlimited paid sick and wellness days to support your health and wellbeing. Flexible Hours: Flexible working hours to suit your lifestyle. 10% Time: Opportunity to work on side projects of your choosing. Home Office Setup: Budget to set up your home office. Great Team: Collaborative and supportive team members. Impact: Opportunity to make a significant impact in the healthcare industry. If you feel like you might not possess all the qualities we are looking for, we still want to hear from you! We believe in growing talent and building a diverse team that values growth and personal development. About Us Simplifying complex interactions, Andgo facilitates communication for unplanned, immediate need vacancies and planned absences, ensuring the right person is in the right shift at the right time. As a team we work best when we work closely together, and when ideas can be exchanged openly and honestly. We want our team to understand the "why" of the work they're doing, and how it fits into the overall picture of Andgo as a product and business. Andgo Culture The culture at Andgo Systems is by D.E.S.I.G.N. Does the right thing . We are intentional in determining the right course of action. We do what's right, not what's easy, even when no one is looking. Exhibits a growth mindset . Andgo is a growth company. We invest in ourselves and seek knowledge to achieve this growth. What got us here is not going to get us there. Shows authentic self . We bring our whole selves to work. We have fun, support each other, and contribute positively to our shared culture. We are curious, not judgemental. Innovate & iterate . We thoughtfully experiment and push the boundary, knowing that even when we 'fail' it moves us forward. Good people help first . We add value to every interaction. We have a service-first mentality, whether it's helping a co-worker or a customer. We listen empathetically. No ego . We give and receive feedback openly and honestly. We understand feedback is an important process of improvement and we are willing to change our views when presented with new information. These shared core values are how we hire, review, reward, and recognize our team, so it's important that you share these values in order to be a part of the Andgo team.