Job Description Location: Tacoma, WA Pay Range: $103,000/Yr. - $129,500/Yr., depending on experience and qualifications. Join MITER Brands Where Innovation Meets Craftsmanship MITER Brands is more than a window and door manufacturer we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGT, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country. We are looking for a Database Administrator in the Tacoma, Washington area. In this role you will ensure the stability, integrity, and efficient operation of the MSSQL, mysql, or any related database as required that support core organizational functions. This includes designing, installing, configuring, administering, and fine-tuning database components across the organization in a timely and efficient manner. There is a considerable focus and emphasis for this role in the support of Microsoft Azure with a focus on Azure Synapse and data analytics. The Database Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. Responsibilities Azure Analytics and Infrastructure Engineering Promote changes in Azure DevOps to production Synapse environment Manage Synapse pipelines and coordinate with other infrastructure team members to deliver data Manage, build and design Azure infrastructure to support business demand Troubleshoot data issues related to Enterprise BI platform in Azure Synapse and Power BI Ensure all database servers are backed up in a way that meets the business's Recovery Point Objectives (RPO) Test backups to ensure we can meet the business' Recovery Time Objectives (RTO) Troubleshoot SQL Server service outages as they occur, including after-hours and weekends Configure SQL Server monitoring utilities to minimize false alarms Install and configure new SQL Servers Deploy database change scripts provided by third party vendors or internal Development and Business Analysts post approvals When performance issues arise, determine the most effective way to increase performance including server configuration changes, or index/query changes Document the company's database environment Manage/plan database capacity and storage, disk space and monitor database growth Monitor and pro-actively identify locks/blocking and resolve concurrent issues Monitor database server health and create alerts to capture poor server performance issues Manage database security as defined and dictated by the company Qualifications On-call troubleshooting experience with at least one production SQL Server for a year. You don't have to be the only DBA or have DBA in your job description, but you should have been the one person that the company would call if the SQL Server service stopped working. Finding DMV queries to answer questions about server-level performance Using tools like (Extended Events, DTA) and (SQL Profiler, DMV, Data Collection) to diagnose server reliability and performance issues Tuning T-SQL queries to improve performance 3-7 years of experience Expertise in designing database schemas, normalization, and indexing strategies. Experience with data modeling tools and technique Knowledge of backup strategies and tools. Proficiency in disaster recovery planning and implementation. Understanding of data warehousing concepts and design. Experience with ETL (Extract, Transform, Load) processes and tools. Certifications (Optional but Beneficial) Microsoft Certified: Azure Database Administrator Associate Certified MySQL Database Administrator MongoDB Certified DBA What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
03/18/2026
Full time
Job Description Location: Tacoma, WA Pay Range: $103,000/Yr. - $129,500/Yr., depending on experience and qualifications. Join MITER Brands Where Innovation Meets Craftsmanship MITER Brands is more than a window and door manufacturer we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGT, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country. We are looking for a Database Administrator in the Tacoma, Washington area. In this role you will ensure the stability, integrity, and efficient operation of the MSSQL, mysql, or any related database as required that support core organizational functions. This includes designing, installing, configuring, administering, and fine-tuning database components across the organization in a timely and efficient manner. There is a considerable focus and emphasis for this role in the support of Microsoft Azure with a focus on Azure Synapse and data analytics. The Database Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. Responsibilities Azure Analytics and Infrastructure Engineering Promote changes in Azure DevOps to production Synapse environment Manage Synapse pipelines and coordinate with other infrastructure team members to deliver data Manage, build and design Azure infrastructure to support business demand Troubleshoot data issues related to Enterprise BI platform in Azure Synapse and Power BI Ensure all database servers are backed up in a way that meets the business's Recovery Point Objectives (RPO) Test backups to ensure we can meet the business' Recovery Time Objectives (RTO) Troubleshoot SQL Server service outages as they occur, including after-hours and weekends Configure SQL Server monitoring utilities to minimize false alarms Install and configure new SQL Servers Deploy database change scripts provided by third party vendors or internal Development and Business Analysts post approvals When performance issues arise, determine the most effective way to increase performance including server configuration changes, or index/query changes Document the company's database environment Manage/plan database capacity and storage, disk space and monitor database growth Monitor and pro-actively identify locks/blocking and resolve concurrent issues Monitor database server health and create alerts to capture poor server performance issues Manage database security as defined and dictated by the company Qualifications On-call troubleshooting experience with at least one production SQL Server for a year. You don't have to be the only DBA or have DBA in your job description, but you should have been the one person that the company would call if the SQL Server service stopped working. Finding DMV queries to answer questions about server-level performance Using tools like (Extended Events, DTA) and (SQL Profiler, DMV, Data Collection) to diagnose server reliability and performance issues Tuning T-SQL queries to improve performance 3-7 years of experience Expertise in designing database schemas, normalization, and indexing strategies. Experience with data modeling tools and technique Knowledge of backup strategies and tools. Proficiency in disaster recovery planning and implementation. Understanding of data warehousing concepts and design. Experience with ETL (Extract, Transform, Load) processes and tools. Certifications (Optional but Beneficial) Microsoft Certified: Azure Database Administrator Associate Certified MySQL Database Administrator MongoDB Certified DBA What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
The Training & Change Management lead is a designated Key Personnel role responsible for the strategy, content development, and delivery of instructional programs for the TRIRIGA IWMS. This role ensures IRS user readiness for released functionality and manages the workforce impact of system updates through structured change management processes. Compensation & Benefits: Estimated Starting Salary Range for TCM : TBD Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. TCM Responsibilities Include: Develop and implement a Change Management Plan to minimize the impact of system changes on the IRS workforce, including necessary notifications to business units. Create and maintain a comprehensive Training Plan that follows IRS Classroom Instructor Training Course (CITC) formats and standards. Design, develop, and update 508-compliant training materials, including lesson plans, facilitation slide decks, instructor guides, and participant manuals . Deliver training through various formats, including instructor-led sessions (virtual or in-person), computer-based training (CBT), webinars, and video tutorials. Tailor instructional support for distinct user groups: System Administrators, Power Users (CAFM Staff), FMSS General Users, and Service-wide Users. Maintain and update course content specifically for Reservation Management, Occupancy Management, Space Management, and LES Classroom Management. Provide recurring training and material updates to support maintenance releases, system upgrades, and minor enhancements. Ensure all training sessions align with the IRS instructional methodology: "Tell, Show, Ask, Try, Do" TCM Experience, Education, Skills, Abilities requested: Required Qualifications Bachelor's degree in Instructional Design, Communications, Human Resources, or a related field; or equivalent experience. Experience designing and delivering federal-agency training programs or equivalent. Demonstrated expertise in creating accessible training artifacts in accordance with Section 508 standards . Familiarity with IRS-approved virtual delivery platforms such as Adobe Connect or Microsoft Teams. Proven ability to manage user adoption and change management across diverse stakeholder groups. Strong analytical, and problem-solving skills. Exceptional customer service and clear communication skills for effective end-user engagement. Preferred Qualifications Familiarity with IBM TRIRIGA modules and functionality to effectively translate technical features into user-friendly guides. Capability to deliver Application Builder Training for System Administrators and Advanced Report Manager courses. Understanding of TRIRIGA Cloud-Based SaaS environments for remote access training Minimum Security Level: Tier 4 Public Trust (High Risk/Sensitive) Must comply with IRS HSPD-12 PIV procedures and complete IRS Security Awareness Training Must pass pre-employment requirements of Cherokee Federal. Company Information: Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS , visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
03/17/2026
Full time
The Training & Change Management lead is a designated Key Personnel role responsible for the strategy, content development, and delivery of instructional programs for the TRIRIGA IWMS. This role ensures IRS user readiness for released functionality and manages the workforce impact of system updates through structured change management processes. Compensation & Benefits: Estimated Starting Salary Range for TCM : TBD Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. TCM Responsibilities Include: Develop and implement a Change Management Plan to minimize the impact of system changes on the IRS workforce, including necessary notifications to business units. Create and maintain a comprehensive Training Plan that follows IRS Classroom Instructor Training Course (CITC) formats and standards. Design, develop, and update 508-compliant training materials, including lesson plans, facilitation slide decks, instructor guides, and participant manuals . Deliver training through various formats, including instructor-led sessions (virtual or in-person), computer-based training (CBT), webinars, and video tutorials. Tailor instructional support for distinct user groups: System Administrators, Power Users (CAFM Staff), FMSS General Users, and Service-wide Users. Maintain and update course content specifically for Reservation Management, Occupancy Management, Space Management, and LES Classroom Management. Provide recurring training and material updates to support maintenance releases, system upgrades, and minor enhancements. Ensure all training sessions align with the IRS instructional methodology: "Tell, Show, Ask, Try, Do" TCM Experience, Education, Skills, Abilities requested: Required Qualifications Bachelor's degree in Instructional Design, Communications, Human Resources, or a related field; or equivalent experience. Experience designing and delivering federal-agency training programs or equivalent. Demonstrated expertise in creating accessible training artifacts in accordance with Section 508 standards . Familiarity with IRS-approved virtual delivery platforms such as Adobe Connect or Microsoft Teams. Proven ability to manage user adoption and change management across diverse stakeholder groups. Strong analytical, and problem-solving skills. Exceptional customer service and clear communication skills for effective end-user engagement. Preferred Qualifications Familiarity with IBM TRIRIGA modules and functionality to effectively translate technical features into user-friendly guides. Capability to deliver Application Builder Training for System Administrators and Advanced Report Manager courses. Understanding of TRIRIGA Cloud-Based SaaS environments for remote access training Minimum Security Level: Tier 4 Public Trust (High Risk/Sensitive) Must comply with IRS HSPD-12 PIV procedures and complete IRS Security Awareness Training Must pass pre-employment requirements of Cherokee Federal. Company Information: Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS , visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
Server Systems Administrator Alhambra, CA, 91803 (Onsite) 12+ months Contract Additional Skills Required Experience with configurating new virtual servers within a VxRail VMware environment, leveraging VMware NSX for network virtualization and Aria tools for advanced automation and management. Hands-on experience with optimizing virtual machine (VM) performance by proactively identifying, troubleshooting, and resolving performance bottlenecks and related issues to ensure system stability and efficiency. Strong knowledge of implementing proactive measures to mitigate zero-day vulnerabilities across servers and infrastructure, ensuring rapid response and system security. Proficient with writing clear, grammatically correct communications and documentation in English. Experience with configuring DHCP settings and create, manage, and maintain DNS records to ensure accurate name resolution and network reliability. Experience with administering and managing Microsoft Outlook 2016 environments, including configuration, troubleshooting, and user support to ensure optimal email functionality and integration. Proficient in administering core infrastructure operations, storage and back-up systems upgrades and migrations to new technologies and platforms. Experience developing and maintaining custom PowerShell scripts to automate administrative tasks, streamline system operations, and enhance efficiency across IT environments. Experience with design and architect VMware Horizon environments, including pod configuration, Unified Access Gateway (UAG) placement, load balancing strategies, and certificate management to ensure secure, scalable, and high-performance virtual desktop infrastructure. Hands-on experience with administration and support VMware Horizon-based Virtual Desktop Infrastructure (VDI), including end-to-end deployment, configuration, and ongoing operations; design and manage Unified Access Gateway (UAG) for secure remote access, and troubleshoot connectivity, performance, and authentication issues to ensure a reliable, scalable user experience. Proficient with security hardening and vulnerability remediation for Windows and Linux systems to ensure compliance with best practices and maintain a secure operating environment. Experience with configuring, monitoring, logging, and alerting platforms, including Azure Monitor and Security Information and Event Management (SIEM) tools, to ensure proactive system oversight and rapid incident response. Proficient in developing technical documentation, including Standard Operating Procedures (SOPs) and operational runbooks, to ensure consistency, efficiency, and adherence to best practices across IT operations. Proficient with Linux-Based Operating Systems -Administration of enterprise Linux servers (RHEL, Rocky, Ubuntu or equivalent), patch management, system hardening, logging, and scripting (Bash and/or Python). • Strong knowledge of managing Identity and Access Management (IAM) across hybrid environments, including administration and support of on-premises Active Directory integrated with Microsoft Azure Entra ID (formerly Azure Active Directory); apply expertise in authentication, authorization, and access control principles to ensure secure and seamless identity solutions. Proficient in leveraging enterprise administration and monitoring tools, including Hyena, CoreView, Microsoft WebIAM, PowerShell 7, and VMware solutions such as vCenter, vSphere, Aria, vRealize Operations (vROps), and ControlUp, to ensure efficient system management and performance optimization. Proficient with Veritas NetBackup for designing backup architectures, configuring environments, and managing tape-based backup solutions to maintain data integrity and support disaster recovery readiness. Hands-on experience with administering Dell EMC Unity family storage appliances (Linux based OS). Experience Required Minimum of 5 years of experience implementing and maintaining virtualized systems and networks, with at least four (4) years of that supporting VMWare infrastructure and software (ESXi Hypervisor Appliances running on vxRail, using VShere, VCenter, VRops and ControlUp tools). With at least (4) years of experience supporting MS Active Directory and associated domain controller systems as noted above (DNS, DHCP, etc.). Education Required This classification requires the possession of a bachelor's degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
03/17/2026
Full time
Server Systems Administrator Alhambra, CA, 91803 (Onsite) 12+ months Contract Additional Skills Required Experience with configurating new virtual servers within a VxRail VMware environment, leveraging VMware NSX for network virtualization and Aria tools for advanced automation and management. Hands-on experience with optimizing virtual machine (VM) performance by proactively identifying, troubleshooting, and resolving performance bottlenecks and related issues to ensure system stability and efficiency. Strong knowledge of implementing proactive measures to mitigate zero-day vulnerabilities across servers and infrastructure, ensuring rapid response and system security. Proficient with writing clear, grammatically correct communications and documentation in English. Experience with configuring DHCP settings and create, manage, and maintain DNS records to ensure accurate name resolution and network reliability. Experience with administering and managing Microsoft Outlook 2016 environments, including configuration, troubleshooting, and user support to ensure optimal email functionality and integration. Proficient in administering core infrastructure operations, storage and back-up systems upgrades and migrations to new technologies and platforms. Experience developing and maintaining custom PowerShell scripts to automate administrative tasks, streamline system operations, and enhance efficiency across IT environments. Experience with design and architect VMware Horizon environments, including pod configuration, Unified Access Gateway (UAG) placement, load balancing strategies, and certificate management to ensure secure, scalable, and high-performance virtual desktop infrastructure. Hands-on experience with administration and support VMware Horizon-based Virtual Desktop Infrastructure (VDI), including end-to-end deployment, configuration, and ongoing operations; design and manage Unified Access Gateway (UAG) for secure remote access, and troubleshoot connectivity, performance, and authentication issues to ensure a reliable, scalable user experience. Proficient with security hardening and vulnerability remediation for Windows and Linux systems to ensure compliance with best practices and maintain a secure operating environment. Experience with configuring, monitoring, logging, and alerting platforms, including Azure Monitor and Security Information and Event Management (SIEM) tools, to ensure proactive system oversight and rapid incident response. Proficient in developing technical documentation, including Standard Operating Procedures (SOPs) and operational runbooks, to ensure consistency, efficiency, and adherence to best practices across IT operations. Proficient with Linux-Based Operating Systems -Administration of enterprise Linux servers (RHEL, Rocky, Ubuntu or equivalent), patch management, system hardening, logging, and scripting (Bash and/or Python). • Strong knowledge of managing Identity and Access Management (IAM) across hybrid environments, including administration and support of on-premises Active Directory integrated with Microsoft Azure Entra ID (formerly Azure Active Directory); apply expertise in authentication, authorization, and access control principles to ensure secure and seamless identity solutions. Proficient in leveraging enterprise administration and monitoring tools, including Hyena, CoreView, Microsoft WebIAM, PowerShell 7, and VMware solutions such as vCenter, vSphere, Aria, vRealize Operations (vROps), and ControlUp, to ensure efficient system management and performance optimization. Proficient with Veritas NetBackup for designing backup architectures, configuring environments, and managing tape-based backup solutions to maintain data integrity and support disaster recovery readiness. Hands-on experience with administering Dell EMC Unity family storage appliances (Linux based OS). Experience Required Minimum of 5 years of experience implementing and maintaining virtualized systems and networks, with at least four (4) years of that supporting VMWare infrastructure and software (ESXi Hypervisor Appliances running on vxRail, using VShere, VCenter, VRops and ControlUp tools). With at least (4) years of experience supporting MS Active Directory and associated domain controller systems as noted above (DNS, DHCP, etc.). Education Required This classification requires the possession of a bachelor's degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is not eligible for immigration sponsorship. Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. BE A PART OF THE CONNECTION As a Security Engineer IV on the Information Security Engineering team, you'll drive security engineering activities that monitor, detect and alert on potential security threats and vulnerabilities concerning company database and application software systems. You'll work closely with database admins and technical operations staff to coordinate and communicate incident and remediation efforts and incident status to management. MAJOR DUTIES AND RESPONSIBILITIES Designs and implements queries and use cases to correlate security relevant system and application log data to alert and report on potential security events. Leads the security incident response lifecycle for any cyber security related events affecting Charter's databases and services. Responsible for providing timely updates to security management according to Charter's Incident Response Plan. Leads efforts to integrate and maintain scanning services with SEIM, ASPM and vulnerability management systems. Implements, maintains and monitors threat intelligence data from various resources that is relevant to Charter's networks and systems. Proactively hunts for security related threats and vulnerabilities that potentially affect Charter's databases and services. Develops and coordinates the implementation of security counter-measures with the appropriate organizations. Develops and recommends security policies, standards, and configurations to the security governance committee. Leads and performs the advanced forensics analysis and data evidence gathering for critical security events. Recommends, designs and implements security systems and tools used for Database Security Manages security scanning infrastructure and integrations, mentoring others on management and providing ongoing system support. Develops security requirements for new projects and performs the security testing prior to going into production. Ensures compliance with security standards, policies and procedures. Adheres to industry specific local, state, and federal regulations, as applicable Required Qualifications Education: Bachelor's Degree or Master's in Computer Science or Information Systems or related field or equivalent experience Minimum five (5) years of Information security experience Minimum four (4) years of Information security operations experience PREFERRED JOB QUALIFICATIONS: Current security certifications, such as CISSP, CEH, or SANS GIAC. Oracle Certified Professional - Oracle Database Security Expert Computer forensics Cyber Security Risk Management and assessment methodologies Understanding of AWS and cloud infrastructure Abilities: Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Skills: Demonstrated knowledge of database management or database security Experience with security scan assessment tools of Oracle, MSSQL, PostgreSQL or other relational or NoSQL databases. Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions Expert knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response Advanced knowledge of database management and administration. Advanced knowledge of industry security standards and cyber security frameworks. Demonstrated experience in managing information security events and incidents for large and sophisticated networks Demonstrated leadership capabilities with the ability to work across functional boundaries, build consensus and drive results Strong written and verbal communication skills and should have good presentation skills Demonstrated understanding of file storage systems; block filesystems, NFS, S3 Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change Working Conditions: Office Environment Occasional off-hours incident response for critical security events. May require some weekend and evening shift work for infrastructure administration Minimal Travel Required SPECTRUM CONNECTS YOU TO MORE Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company. Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas. Total Rewards: See all the ways we invest in you-at work and in life. LI-SS5 LI-SS5 ISE313 3 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/17/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is not eligible for immigration sponsorship. Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. BE A PART OF THE CONNECTION As a Security Engineer IV on the Information Security Engineering team, you'll drive security engineering activities that monitor, detect and alert on potential security threats and vulnerabilities concerning company database and application software systems. You'll work closely with database admins and technical operations staff to coordinate and communicate incident and remediation efforts and incident status to management. MAJOR DUTIES AND RESPONSIBILITIES Designs and implements queries and use cases to correlate security relevant system and application log data to alert and report on potential security events. Leads the security incident response lifecycle for any cyber security related events affecting Charter's databases and services. Responsible for providing timely updates to security management according to Charter's Incident Response Plan. Leads efforts to integrate and maintain scanning services with SEIM, ASPM and vulnerability management systems. Implements, maintains and monitors threat intelligence data from various resources that is relevant to Charter's networks and systems. Proactively hunts for security related threats and vulnerabilities that potentially affect Charter's databases and services. Develops and coordinates the implementation of security counter-measures with the appropriate organizations. Develops and recommends security policies, standards, and configurations to the security governance committee. Leads and performs the advanced forensics analysis and data evidence gathering for critical security events. Recommends, designs and implements security systems and tools used for Database Security Manages security scanning infrastructure and integrations, mentoring others on management and providing ongoing system support. Develops security requirements for new projects and performs the security testing prior to going into production. Ensures compliance with security standards, policies and procedures. Adheres to industry specific local, state, and federal regulations, as applicable Required Qualifications Education: Bachelor's Degree or Master's in Computer Science or Information Systems or related field or equivalent experience Minimum five (5) years of Information security experience Minimum four (4) years of Information security operations experience PREFERRED JOB QUALIFICATIONS: Current security certifications, such as CISSP, CEH, or SANS GIAC. Oracle Certified Professional - Oracle Database Security Expert Computer forensics Cyber Security Risk Management and assessment methodologies Understanding of AWS and cloud infrastructure Abilities: Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Skills: Demonstrated knowledge of database management or database security Experience with security scan assessment tools of Oracle, MSSQL, PostgreSQL or other relational or NoSQL databases. Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions Expert knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response Advanced knowledge of database management and administration. Advanced knowledge of industry security standards and cyber security frameworks. Demonstrated experience in managing information security events and incidents for large and sophisticated networks Demonstrated leadership capabilities with the ability to work across functional boundaries, build consensus and drive results Strong written and verbal communication skills and should have good presentation skills Demonstrated understanding of file storage systems; block filesystems, NFS, S3 Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change Working Conditions: Office Environment Occasional off-hours incident response for critical security events. May require some weekend and evening shift work for infrastructure administration Minimal Travel Required SPECTRUM CONNECTS YOU TO MORE Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company. Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas. Total Rewards: See all the ways we invest in you-at work and in life. LI-SS5 LI-SS5 ISE313 3 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is not eligible for immigration sponsorship. Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. BE A PART OF THE CONNECTION As a Security Engineer IV on the Information Security Engineering team, you'll drive security engineering activities that monitor, detect and alert on potential security threats and vulnerabilities concerning company database and application software systems. You'll work closely with database admins and technical operations staff to coordinate and communicate incident and remediation efforts and incident status to management. MAJOR DUTIES AND RESPONSIBILITIES Designs and implements queries and use cases to correlate security relevant system and application log data to alert and report on potential security events. Leads the security incident response lifecycle for any cyber security related events affecting Charter's databases and services. Responsible for providing timely updates to security management according to Charter's Incident Response Plan. Leads efforts to integrate and maintain scanning services with SEIM, ASPM and vulnerability management systems. Implements, maintains and monitors threat intelligence data from various resources that is relevant to Charter's networks and systems. Proactively hunts for security related threats and vulnerabilities that potentially affect Charter's databases and services. Develops and coordinates the implementation of security counter-measures with the appropriate organizations. Develops and recommends security policies, standards, and configurations to the security governance committee. Leads and performs the advanced forensics analysis and data evidence gathering for critical security events. Recommends, designs and implements security systems and tools used for Database Security Manages security scanning infrastructure and integrations, mentoring others on management and providing ongoing system support. Develops security requirements for new projects and performs the security testing prior to going into production. Ensures compliance with security standards, policies and procedures. Adheres to industry specific local, state, and federal regulations, as applicable Required Qualifications Education: Bachelor's Degree or Master's in Computer Science or Information Systems or related field or equivalent experience Minimum five (5) years of Information security experience Minimum four (4) years of Information security operations experience PREFERRED JOB QUALIFICATIONS: Current security certifications, such as CISSP, CEH, or SANS GIAC. Oracle Certified Professional - Oracle Database Security Expert Computer forensics Cyber Security Risk Management and assessment methodologies Understanding of AWS and cloud infrastructure Abilities: Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Skills: Demonstrated knowledge of database management or database security Experience with security scan assessment tools of Oracle, MSSQL, PostgreSQL or other relational or NoSQL databases. Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions Expert knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response Advanced knowledge of database management and administration. Advanced knowledge of industry security standards and cyber security frameworks. Demonstrated experience in managing information security events and incidents for large and sophisticated networks Demonstrated leadership capabilities with the ability to work across functional boundaries, build consensus and drive results Strong written and verbal communication skills and should have good presentation skills Demonstrated understanding of file storage systems; block filesystems, NFS, S3 Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change Working Conditions: Office Environment Occasional off-hours incident response for critical security events. May require some weekend and evening shift work for infrastructure administration Minimal Travel Required SPECTRUM CONNECTS YOU TO MORE Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company. Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas. Total Rewards: See all the ways we invest in you-at work and in life. LI-SS5 LI-SS5 ISE313 3 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/17/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is not eligible for immigration sponsorship. Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. BE A PART OF THE CONNECTION As a Security Engineer IV on the Information Security Engineering team, you'll drive security engineering activities that monitor, detect and alert on potential security threats and vulnerabilities concerning company database and application software systems. You'll work closely with database admins and technical operations staff to coordinate and communicate incident and remediation efforts and incident status to management. MAJOR DUTIES AND RESPONSIBILITIES Designs and implements queries and use cases to correlate security relevant system and application log data to alert and report on potential security events. Leads the security incident response lifecycle for any cyber security related events affecting Charter's databases and services. Responsible for providing timely updates to security management according to Charter's Incident Response Plan. Leads efforts to integrate and maintain scanning services with SEIM, ASPM and vulnerability management systems. Implements, maintains and monitors threat intelligence data from various resources that is relevant to Charter's networks and systems. Proactively hunts for security related threats and vulnerabilities that potentially affect Charter's databases and services. Develops and coordinates the implementation of security counter-measures with the appropriate organizations. Develops and recommends security policies, standards, and configurations to the security governance committee. Leads and performs the advanced forensics analysis and data evidence gathering for critical security events. Recommends, designs and implements security systems and tools used for Database Security Manages security scanning infrastructure and integrations, mentoring others on management and providing ongoing system support. Develops security requirements for new projects and performs the security testing prior to going into production. Ensures compliance with security standards, policies and procedures. Adheres to industry specific local, state, and federal regulations, as applicable Required Qualifications Education: Bachelor's Degree or Master's in Computer Science or Information Systems or related field or equivalent experience Minimum five (5) years of Information security experience Minimum four (4) years of Information security operations experience PREFERRED JOB QUALIFICATIONS: Current security certifications, such as CISSP, CEH, or SANS GIAC. Oracle Certified Professional - Oracle Database Security Expert Computer forensics Cyber Security Risk Management and assessment methodologies Understanding of AWS and cloud infrastructure Abilities: Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Skills: Demonstrated knowledge of database management or database security Experience with security scan assessment tools of Oracle, MSSQL, PostgreSQL or other relational or NoSQL databases. Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions Expert knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response Advanced knowledge of database management and administration. Advanced knowledge of industry security standards and cyber security frameworks. Demonstrated experience in managing information security events and incidents for large and sophisticated networks Demonstrated leadership capabilities with the ability to work across functional boundaries, build consensus and drive results Strong written and verbal communication skills and should have good presentation skills Demonstrated understanding of file storage systems; block filesystems, NFS, S3 Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change Working Conditions: Office Environment Occasional off-hours incident response for critical security events. May require some weekend and evening shift work for infrastructure administration Minimal Travel Required SPECTRUM CONNECTS YOU TO MORE Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company. Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas. Total Rewards: See all the ways we invest in you-at work and in life. LI-SS5 LI-SS5 ISE313 3 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
POSITION SUMMARY/RESPONSIBILITIES Provides technical expertise and guidance relating to MS SQL Server and Oracle databases. Actively participates in project teams, work groups and development efforts as assigned. Manages multiple SQL server databases, and ensures appropriate levels of performance, availability and security. Works to assure hardware and software resources are adequately being utilized. Documents database procedures and provides training to technical and end user staff as needed. EDUCATION/EXPERIENCE Experience with upgrading and migrating databases. Experience with installing, configuring, upgrading, managing and troubleshooting SQL and Oracle databases on physical and virtual servers is required. Four years college level work toward a degree in computer science or data processing or the equivalent in experience or training is required. Bachelor's degree in one of the above areas is preferred. Minimum eight years experience in a related field. Experience in the healthcare industry is preferred. Work experience is required, using one or more of each of the following: Databases: SQL or Oracle Operating Systems: Windows; UNIX; HPUX; LINUX
03/17/2026
Full time
POSITION SUMMARY/RESPONSIBILITIES Provides technical expertise and guidance relating to MS SQL Server and Oracle databases. Actively participates in project teams, work groups and development efforts as assigned. Manages multiple SQL server databases, and ensures appropriate levels of performance, availability and security. Works to assure hardware and software resources are adequately being utilized. Documents database procedures and provides training to technical and end user staff as needed. EDUCATION/EXPERIENCE Experience with upgrading and migrating databases. Experience with installing, configuring, upgrading, managing and troubleshooting SQL and Oracle databases on physical and virtual servers is required. Four years college level work toward a degree in computer science or data processing or the equivalent in experience or training is required. Bachelor's degree in one of the above areas is preferred. Minimum eight years experience in a related field. Experience in the healthcare industry is preferred. Work experience is required, using one or more of each of the following: Databases: SQL or Oracle Operating Systems: Windows; UNIX; HPUX; LINUX
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. The Opportunity: We are looking for a ServiceNow Senior System Administrator to oversee the health, stability, and evolution of our ServiceNow platform. You will manage daily platform administration, advanced configuration, release and upgrade management, integrations, and platform governance, while also mentoring junior system administrators and setting operational standards. You are a hands-on expert who balances deep technical execution with leadership, coaching, and platform stewardship. You will report to the Application Development Team Lead. The Day-to-Day: Be the primary administrator for the ServiceNow platform, ensuring availability, performance, reliability, and scalability Configure and maintain core platform components including users, groups, roles, ACLs, UI policies, business rules, client scripts, workflows, and Flow Designer Monitor and maintain instance health, including performance tuning, log analysis, and proactive issue resolution Manage platform upgrades and patching, including impact analysis, testing coordination, remediation, and post-release validation Lead ServiceNow release management, including planning, scheduling, deployment, and rollback strategies Enforce change, release, and configuration management standards to ensure platform stability and audit readiness Configure and support ServiceNow modules such as ITSM, ITOM, ITAM, CMDB/CSDM, HRSD, CSM, and custom scoped applications Establish and enforce platform standards, reusable patterns, and best practices to minimize technical debt and ensure upgrade safety Administer roles, permissions, and ACLs following least-privilege principles Enforce platform governance, security controls, and compliance requirements Support audit, risk, and regulatory activities related to the ServiceNow platform Partner with security and enterprise architecture teams to ensure data protection and platform compliance Support and maintain integrations using REST/SOAP APIs, MID Servers, IntegrationHub, and data imports Identify and implement automation opportunities to reduce manual work and improve user experience Be a technical mentor and escalation point for junior system administrators Partner with developers, architects, product owners, and business stakeholders to translate requirements into platform solutions Support release testing, deployment activities, and post-release validation Participate in incident, problem, and root-cause analysis related to platform issues Your Qualifications: 10+ years of overall professional IT experience 5+ years of experience administering enterprise ServiceNow platforms ServiceNow CSA Deep hands-on expertise with ServiceNow core administration and configuration Proven experience leading release management and production deployments Experience with CMDB and CSDM concepts Experience with security roles, ACLs, and compliance controls Strong troubleshooting, root-cause analysis Experience working in ITIL-based operating models Compensation: $115,000 - $165,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details