Sr ServiceNow Developer Contract-Hire Hybrid Job description: The Sr. ServiceNow Developer should have hands on experience configuring and developing on FSM (Field Service Management) and EAM (Enterprise Asset Management) modules in ServiceNow including but not limited to PM workorders, work order workflows, scheduling & dispatch workflows and asset lifecycle management Preferably Certified Implementation Specialist FSM (CIS-FSM) A Brief Overview The Senior Developer for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use ServiceNow. What you will do Configuration/Customization of the ServiceNow system, including creating workflows Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service Uses scripting tools and ServiceNow functionality create script to automate rote tasks being done in ServiceNow Performs integrations and process automation using ServiceNow Orchestration Gathers specifications from the IT department and delivers a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation. Load, manipulate and maintain data between ServiceNow and other systems Work with IT managers to generate views and reports as needed Must analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap Thorough understanding of ITIL/ITSM processes Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application Education Qualifications BA/BS Degree in Computer Science, Information Technology, Information Systems, Electronics Technology, IT Management or a directly related field from an accredited college or university. Experience Qualifications Must have three (3) years of experience as a ServiceNow Developer Required Knowledge, Skills and Abilities Knowledge of Active Directory / LDAP Knowledge of disciplined software release build/deploy processes Knowledge of integrating with internal and external applications and systems Knowledge of cross-browser and platform compatibility requirements including IE rendering issues Knowledge of Javascript, HTML, CSS and good web design practices Ability to effectively communicate with all levels of the organization Ability to demonstrate analytical and problem solving skills Ability to successfully design, develop, and support web-based applications and websites Ability to interface and develop with Java/J2EE backend technologies Ability to work on multiple overlapping projects Ability to work independently with minimal supervision Licenses and Certifications ServiceNow Admin and Developer certification preferred but not required
03/01/2026
Full time
Sr ServiceNow Developer Contract-Hire Hybrid Job description: The Sr. ServiceNow Developer should have hands on experience configuring and developing on FSM (Field Service Management) and EAM (Enterprise Asset Management) modules in ServiceNow including but not limited to PM workorders, work order workflows, scheduling & dispatch workflows and asset lifecycle management Preferably Certified Implementation Specialist FSM (CIS-FSM) A Brief Overview The Senior Developer for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use ServiceNow. What you will do Configuration/Customization of the ServiceNow system, including creating workflows Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service Uses scripting tools and ServiceNow functionality create script to automate rote tasks being done in ServiceNow Performs integrations and process automation using ServiceNow Orchestration Gathers specifications from the IT department and delivers a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation. Load, manipulate and maintain data between ServiceNow and other systems Work with IT managers to generate views and reports as needed Must analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap Thorough understanding of ITIL/ITSM processes Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application Education Qualifications BA/BS Degree in Computer Science, Information Technology, Information Systems, Electronics Technology, IT Management or a directly related field from an accredited college or university. Experience Qualifications Must have three (3) years of experience as a ServiceNow Developer Required Knowledge, Skills and Abilities Knowledge of Active Directory / LDAP Knowledge of disciplined software release build/deploy processes Knowledge of integrating with internal and external applications and systems Knowledge of cross-browser and platform compatibility requirements including IE rendering issues Knowledge of Javascript, HTML, CSS and good web design practices Ability to effectively communicate with all levels of the organization Ability to demonstrate analytical and problem solving skills Ability to successfully design, develop, and support web-based applications and websites Ability to interface and develop with Java/J2EE backend technologies Ability to work on multiple overlapping projects Ability to work independently with minimal supervision Licenses and Certifications ServiceNow Admin and Developer certification preferred but not required
CICS Systems EngineerLocation: Pittsburgh or Lake Mary (Northern Orlando, FL) via hybrid in office work arrangement Duration: 9+ months In this role, youll make an impact in the following ways: Daily support and upkeep of the Mainframe CICS Environment and supporting products and processes. Work with IBM and vendor utilities and be able to work with various technical groups to support real-time business functions. Hands on experience with the latest z/OS Versions and Release levels and Products including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL, DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data Center Rotations. Utilization of ServiceNow (Project, Incident and Change Management), and working directly with the user community, and vendor technical support personnel To be successful in this role, were seeking the following: Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience required; advanced degree beneficial; certification beneficial Knowledge of CICS/TS internals and operations Proficient in the use of JCL and working with various vendor utility programs Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff Ability to provide 24x7 on call support on a rotational basis and Experience with zOS CONNECT and/or zOSMF Require a candidate with strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform. The candidate should be able to implement CICS vendor software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the knowledge of performance and tuning, Have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.
01/15/2026
CICS Systems EngineerLocation: Pittsburgh or Lake Mary (Northern Orlando, FL) via hybrid in office work arrangement Duration: 9+ months In this role, youll make an impact in the following ways: Daily support and upkeep of the Mainframe CICS Environment and supporting products and processes. Work with IBM and vendor utilities and be able to work with various technical groups to support real-time business functions. Hands on experience with the latest z/OS Versions and Release levels and Products including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL, DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data Center Rotations. Utilization of ServiceNow (Project, Incident and Change Management), and working directly with the user community, and vendor technical support personnel To be successful in this role, were seeking the following: Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience required; advanced degree beneficial; certification beneficial Knowledge of CICS/TS internals and operations Proficient in the use of JCL and working with various vendor utility programs Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff Ability to provide 24x7 on call support on a rotational basis and Experience with zOS CONNECT and/or zOSMF Require a candidate with strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform. The candidate should be able to implement CICS vendor software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the knowledge of performance and tuning, Have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.
Security Sensitive Position?: Yes Hours of Work: 8:00 AM - 5:00 PM M-F Posting Number: TSU203076 Official TSU Title: ERP Technical Developer Grant Title: N/A Job Description Summary / TWC Summary: This position will be a member of the Texas Southern University's ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner. Essential Duties Summary: Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint Support or administer ERP application, including monitoring, cycling, and troubleshooting Manage, maintain, and create ad-hoc queries and reports Automate manual or antiquated processes Develop new integrations and maintain existing integrations with other systems. Support ERP upgrades and patching Accurately record, update, and document requests using the IT service desk system Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL Create and maintain knowledge base articles Communicate effectively with technical and non-technical colleagues at all levels in the organization Performs other job-related duties as assigned. % FTE: 1.0 Hiring Range: Commensurate with experience. Education: Bachelor's degree (B.A. or B.S.) in Information Technology, Business or closely related discipline preferred. Required Licensing/Certification: N/A Knowledge, Skills, and Abilities: Knowledge of: Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education Full understanding of SDLC Smart sheets / ServiceNow for project tracking System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft) Complex systems and procedures automation Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the "go-to" expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level Must be proficient in IT project management Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point Microsoft Office Professional or similar applications Skill in: Banner ERP: Operation, and/or Administration, and/or Software Development PL/SQL technical skills and strong analytical analysis Banner Workflow, Ellucian Workflow eVisions Blackboard/ Banner interfacing knowledge DegreeWorks Slate Effective customer service Problem-solving and decision-making Multitasking and time management Project management Both verbal and written communication Ability to: Prepare detailed reports. Work independently. Communicate effectively. Work Experience: Three (3) to seven (7) years of related experience Experience in Higher education a plus Working/Environmental Conditions: Routine office environment. Sitting or standing in one location much of the time. Some stooping, lifting, or carrying objects light weight may be required. Use of video display terminal. Location: Onsite, Hybrid, or Remote UA EEO Statement: It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures Open Until Filled (overrides close field) : Yes Special Instructions to Applicants: Open to all applicants.
01/14/2026
Full time
Security Sensitive Position?: Yes Hours of Work: 8:00 AM - 5:00 PM M-F Posting Number: TSU203076 Official TSU Title: ERP Technical Developer Grant Title: N/A Job Description Summary / TWC Summary: This position will be a member of the Texas Southern University's ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner. Essential Duties Summary: Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint Support or administer ERP application, including monitoring, cycling, and troubleshooting Manage, maintain, and create ad-hoc queries and reports Automate manual or antiquated processes Develop new integrations and maintain existing integrations with other systems. Support ERP upgrades and patching Accurately record, update, and document requests using the IT service desk system Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL Create and maintain knowledge base articles Communicate effectively with technical and non-technical colleagues at all levels in the organization Performs other job-related duties as assigned. % FTE: 1.0 Hiring Range: Commensurate with experience. Education: Bachelor's degree (B.A. or B.S.) in Information Technology, Business or closely related discipline preferred. Required Licensing/Certification: N/A Knowledge, Skills, and Abilities: Knowledge of: Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education Full understanding of SDLC Smart sheets / ServiceNow for project tracking System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft) Complex systems and procedures automation Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the "go-to" expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level Must be proficient in IT project management Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point Microsoft Office Professional or similar applications Skill in: Banner ERP: Operation, and/or Administration, and/or Software Development PL/SQL technical skills and strong analytical analysis Banner Workflow, Ellucian Workflow eVisions Blackboard/ Banner interfacing knowledge DegreeWorks Slate Effective customer service Problem-solving and decision-making Multitasking and time management Project management Both verbal and written communication Ability to: Prepare detailed reports. Work independently. Communicate effectively. Work Experience: Three (3) to seven (7) years of related experience Experience in Higher education a plus Working/Environmental Conditions: Routine office environment. Sitting or standing in one location much of the time. Some stooping, lifting, or carrying objects light weight may be required. Use of video display terminal. Location: Onsite, Hybrid, or Remote UA EEO Statement: It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures Open Until Filled (overrides close field) : Yes Special Instructions to Applicants: Open to all applicants.
Systems Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Nov 17, 2025 Post Date 107744 Requisition # Endpoint Engineering and Development is seeking a Systems Engineer to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will: Achieve outstanding results in support of our mission while modeling the team's values. Bring Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) to Stanford. Partner with developers and engineers to define and execute strategy on complex projects from single tasks to sophisticated implementations. Perform server migrations and cloud administration (GCP/AWS) in support of endpoint management operations. Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects. About EED Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services. EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university's research and education mission can positively impact the world. We're incredibly excited to bring new endpoint management systems and software to Stanford. Core duties include : Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance. Resolve complex system problems and provide consultation or training. Configure and assist in the design of systems and network security. Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments. Compare, evaluate, and implement new technologies and integrate systems into the computing environment. Document systems infrastructure for users, support and consulting personnel, and developers. Train personnel who provide support and consulting services to users. Act as liaison with various departments across campus. Facilitate vendor relationships. Management of Apple Developer Console and Google Play Console. Minimum requirements Education & Experience : Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills, and Abilities : Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) rollouts to an enterprise organization. Knowledge of macOS and Windows environments, including hardware and software, at an advanced level. Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash). Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments. Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory. Mid to advanced knowledge of security concepts and best practices. Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support. Ability to work well independently and as a team member. Ability to train others in applications and system fundamentals. Experience with middleware and infrastructure. Experience with build automation, continuous integration, or continuous deployment tools is a bonus. The expected pay range for this position is $127,716 to $147,437 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for you : Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow . We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture . We provide superb retirement plans, generous time-off, and family care resources. A healthier you . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun . Stroll through historic sculptures, trails, and museums. Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts and more! How to Apply Interested? We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit your résumé and a cover letter along with your online application. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted. Additional Information Schedule: Full-time Job Code: 4832 Employee Status: Regular Grade: I Requisition ID: 107744 Work Arrangement : Hybrid Eligible
01/14/2026
Full time
Systems Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Nov 17, 2025 Post Date 107744 Requisition # Endpoint Engineering and Development is seeking a Systems Engineer to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will: Achieve outstanding results in support of our mission while modeling the team's values. Bring Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) to Stanford. Partner with developers and engineers to define and execute strategy on complex projects from single tasks to sophisticated implementations. Perform server migrations and cloud administration (GCP/AWS) in support of endpoint management operations. Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects. About EED Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services. EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university's research and education mission can positively impact the world. We're incredibly excited to bring new endpoint management systems and software to Stanford. Core duties include : Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance. Resolve complex system problems and provide consultation or training. Configure and assist in the design of systems and network security. Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments. Compare, evaluate, and implement new technologies and integrate systems into the computing environment. Document systems infrastructure for users, support and consulting personnel, and developers. Train personnel who provide support and consulting services to users. Act as liaison with various departments across campus. Facilitate vendor relationships. Management of Apple Developer Console and Google Play Console. Minimum requirements Education & Experience : Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills, and Abilities : Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) rollouts to an enterprise organization. Knowledge of macOS and Windows environments, including hardware and software, at an advanced level. Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash). Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments. Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory. Mid to advanced knowledge of security concepts and best practices. Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support. Ability to work well independently and as a team member. Ability to train others in applications and system fundamentals. Experience with middleware and infrastructure. Experience with build automation, continuous integration, or continuous deployment tools is a bonus. The expected pay range for this position is $127,716 to $147,437 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for you : Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow . We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture . We provide superb retirement plans, generous time-off, and family care resources. A healthier you . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun . Stroll through historic sculptures, trails, and museums. Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts and more! How to Apply Interested? We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit your résumé and a cover letter along with your online application. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted. Additional Information Schedule: Full-time Job Code: 4832 Employee Status: Regular Grade: I Requisition ID: 107744 Work Arrangement : Hybrid Eligible
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
01/06/2026
Full time
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA Pay: $120K- $130K depending on experience YOUR IMPACT Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. MINIMUM QUALIFICATIONS Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking. STANDOUT QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology or related field. 7 years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow Implementations and custom development. Knowledge of ITIL, DevOps, and Agile Methodologies. Experience in AI/ML driven automation and self-service solutions.
01/06/2026
Full time
Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA Pay: $120K- $130K depending on experience YOUR IMPACT Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. MINIMUM QUALIFICATIONS Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking. STANDOUT QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology or related field. 7 years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow Implementations and custom development. Knowledge of ITIL, DevOps, and Agile Methodologies. Experience in AI/ML driven automation and self-service solutions.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Title: ServiceNow Data Analyst Location: Raleigh, NCDuration: Contract Job description: We are seeking a ServiceNow Data Analyst/Business Analyst to analyze IT service management (ITSM) data, optimize ServiceNow processes, and support data-driven decision-making. The ideal candidate will have expertise in ServiceNow, business process analysis, and data visualization. Key Responsibilities: Business Analysis & ServiceNow Optimization: Gather, document, and analyze business requirements for ServiceNow enhancements and reports. Collaborate with stakeholders to improve ITSM processes (Incident, Problem, Change, Request Management Work with ServiceNow developers to implement and optimize workflows, automation, and integrations. Support system implementations, UAT (User Acceptance Testing), and post-deployment analysis. Ensure ServiceNow configurations align with business needs and ITIL best practices. Data Analysis & Reporting: Extract, clean, and analyze data from ServiceNow and other ITSM/CMDB sources. Develop dashboards and reports using ServiceNow Performance Analytics, Power BI, Tableau, or Excel. Identify trends, KPIs, and insights to enhance IT service delivery and operational efficiency. Automate reporting processes and improve data accuracy within ServiceNow. Provide data-driven recommendations to optimize workflows and reduce service resolution times. Equal Opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
12/17/2025
Job Title: ServiceNow Data Analyst Location: Raleigh, NCDuration: Contract Job description: We are seeking a ServiceNow Data Analyst/Business Analyst to analyze IT service management (ITSM) data, optimize ServiceNow processes, and support data-driven decision-making. The ideal candidate will have expertise in ServiceNow, business process analysis, and data visualization. Key Responsibilities: Business Analysis & ServiceNow Optimization: Gather, document, and analyze business requirements for ServiceNow enhancements and reports. Collaborate with stakeholders to improve ITSM processes (Incident, Problem, Change, Request Management Work with ServiceNow developers to implement and optimize workflows, automation, and integrations. Support system implementations, UAT (User Acceptance Testing), and post-deployment analysis. Ensure ServiceNow configurations align with business needs and ITIL best practices. Data Analysis & Reporting: Extract, clean, and analyze data from ServiceNow and other ITSM/CMDB sources. Develop dashboards and reports using ServiceNow Performance Analytics, Power BI, Tableau, or Excel. Identify trends, KPIs, and insights to enhance IT service delivery and operational efficiency. Automate reporting processes and improve data accuracy within ServiceNow. Provide data-driven recommendations to optimize workflows and reduce service resolution times. Equal Opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
Position Title - Senior Python Developer Cybersecurity Process Automation Key Responsibilities : Architecture & Design : Translate business/security processes into automated workflows, APIs, and services; produce low level designs and sequence diagrams. Design secure microservices and job runners in Python (Fast API/Flask) and Java (Spring Boot) using clean architecture and integration patterns. Define reusable automation components, SDKs, and templates to accelerate delivery. Development & Delivery : Build event-driven and scheduled automations for IAM onboarding/offboarding, access reviews, PAM workflows, compliance checks, vulnerability/patch management triggers, and SOAR playbooks. Integrate with enterprise tools: IAM (Okta/SailPoint), PAM (CyberArk), SIEM/SOAR (Splunk, Sentinel, Cortex XSOAR), ticketing (ServiceNow/Jira), data platforms, and notification channels. Own endtoend SDLC: coding, unit/integration testing, peer reviews, documentation, and deployment pipelines. Security, Reliability & Observability : Implement secure coding practices: OAuth2/OIDC, SAML, JWT, TLS/mTLS, secrets management (Vault/KMS), encryption, input validation, and least privilege. Add observability (Open Telemetry, ELK/EFK, Prometheus/Grafana) with structured logging, tracing, metrics, and alerting; ensure measurable SLAs and error budgets. Harden services (rate limiting, circuit breakers, policy enforcement, audit trails) and support audit/compliance evidence. Collaboration & Stakeholder Engagement : Partner with IAM, SecOps, and platform teams to refine requirements, map asis/tobe processes, and quantify ROI (FTE hours saved, cycle time reduction Provide technical guidance, code reviews, and mentor junior engineers; contribute to standards and best practices. Required Skills & Qualifications : 6-10 years of software development experience with strong, recent hands-on work in Python and Java for backend/services and automation. Python: FastAPI/Flask, async IO, data processing (pandas), scripting, packaging, task runners (Celery/RQ), API integrations. Java: Spring Boot, Spring Security, REST/gRPC, concurrency, JVM performance tuning. Proven experience automating cybersecurity processes (IAM lifecycle, PAM operations, compliance checks, incident enrichment/response, vulnerability workflows Integration experience with message queues/event buses (Kafka/RabbitMQ), REST/gRPC, webhooks, and ETL/ELT patterns. Cloud & DevOps: Docker, Kubernetes, CI/CD (GitHub Actions/Jenkins/Azure DevOps), IaC (Terraform), artifact management. Solid grasp of security protocols and standards: OAuth2/OIDC, SAML, TLS, certificate management; familiarity with NIST/ISO and audit needs. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law
12/17/2025
Position Title - Senior Python Developer Cybersecurity Process Automation Key Responsibilities : Architecture & Design : Translate business/security processes into automated workflows, APIs, and services; produce low level designs and sequence diagrams. Design secure microservices and job runners in Python (Fast API/Flask) and Java (Spring Boot) using clean architecture and integration patterns. Define reusable automation components, SDKs, and templates to accelerate delivery. Development & Delivery : Build event-driven and scheduled automations for IAM onboarding/offboarding, access reviews, PAM workflows, compliance checks, vulnerability/patch management triggers, and SOAR playbooks. Integrate with enterprise tools: IAM (Okta/SailPoint), PAM (CyberArk), SIEM/SOAR (Splunk, Sentinel, Cortex XSOAR), ticketing (ServiceNow/Jira), data platforms, and notification channels. Own endtoend SDLC: coding, unit/integration testing, peer reviews, documentation, and deployment pipelines. Security, Reliability & Observability : Implement secure coding practices: OAuth2/OIDC, SAML, JWT, TLS/mTLS, secrets management (Vault/KMS), encryption, input validation, and least privilege. Add observability (Open Telemetry, ELK/EFK, Prometheus/Grafana) with structured logging, tracing, metrics, and alerting; ensure measurable SLAs and error budgets. Harden services (rate limiting, circuit breakers, policy enforcement, audit trails) and support audit/compliance evidence. Collaboration & Stakeholder Engagement : Partner with IAM, SecOps, and platform teams to refine requirements, map asis/tobe processes, and quantify ROI (FTE hours saved, cycle time reduction Provide technical guidance, code reviews, and mentor junior engineers; contribute to standards and best practices. Required Skills & Qualifications : 6-10 years of software development experience with strong, recent hands-on work in Python and Java for backend/services and automation. Python: FastAPI/Flask, async IO, data processing (pandas), scripting, packaging, task runners (Celery/RQ), API integrations. Java: Spring Boot, Spring Security, REST/gRPC, concurrency, JVM performance tuning. Proven experience automating cybersecurity processes (IAM lifecycle, PAM operations, compliance checks, incident enrichment/response, vulnerability workflows Integration experience with message queues/event buses (Kafka/RabbitMQ), REST/gRPC, webhooks, and ETL/ELT patterns. Cloud & DevOps: Docker, Kubernetes, CI/CD (GitHub Actions/Jenkins/Azure DevOps), IaC (Terraform), artifact management. Solid grasp of security protocols and standards: OAuth2/OIDC, SAML, TLS, certificate management; familiarity with NIST/ISO and audit needs. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law