49 jobs found

THE POSITION Are you looking for an opportunity to use your Information Technology (IT) experience and training in support of teams that provide a wide range of services to help people lead safe, healthy, and productive lives? If so, look no further! Apply for this Information Technology Generalist 1 position with our Enterprise Technology Services Office's Health and Human Services (HHS) IT Delivery Center. We provide end-to-end IT services to all staff in the Department of Human Services (DHS), the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), and the Pennsylvania Department of Aging (PDA). If you are an enthusiastic and hard-working individual ready for a new challenge, we want to hear from you! DESCRIPTION OF WORK In this position you will deliver, assemble, install, configure, and troubleshoot computers, equipment, and peripherals for departments that provide essential human programs and benefits throughout the Commonwealth. This IT service covers a wide range of devices such as desktop clients, mobile devices, and tablets. It involves various operating systems, office productivity applications, enterprise applications, third-party software, email access, internet and intranet connectivity, network connections, remote VPN connections, smartphones, mobile apps, printing devices, network cabling, and peripheral devices. Installation, setup, configuration, support, and documentation for each component category are necessary for this service. In addition to receiving calls, emails, and tickets for assistance, you will also be responsible for accessing users' computers to collect diagnostics and to resolve hardware and software issues. With our team, you will act as a bridge between the IT department and end users during the problem-solving process. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. You must come into the office twice per week at a minimum. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements:One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orThree years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; orOne year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; orAn equivalent combination of experience and training. Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.

Kaiva Tech, LLC is seeking a Program Manager (Case Management) Reports To: Kaiva Program Manager Location: Remote Schedule: Monday - Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust (Secret Preferred) Position Summary: The Program Manager (Case Management) provides overall leadership, management, and operational oversight for the Department of Education Federal Student Aid (FSA) Ombudsman case management support program. This role is responsible for ensuring the effective and compliant adjudication of complex regulatory and consumer financial cases related to Title IV federal student aid programs. The Program Manager directs day-to-day program execution and ensures contractor performance aligns with contractual requirements, federal regulations, and established quality standards. This position oversees case management operations, reporting, quality assurance processes, workforce performance, and stakeholder communication to ensure timely, accurate, and well-documented case resolution outcomes. Working closely with government stakeholders, including the Contracting Officer's Representative (COR), the Program Manager ensures program deliverables, performance metrics, and service level objectives are consistently achieved within a performance-based contract environment. Essential Duties and Responsibilities: Provide overall program management and operational oversight for the case management support program. Lead and supervise a team of regulatory case analysts and support personnel. Ensure cases are reviewed and resolved in accordance with federal statutes, regulations, and program guidance including Title IV. Monitor program performance metrics including case throughput, timeliness, accuracy, and quality assurance outcomes. Implement and manage quality assurance and quality control processes. Oversee case workflow management, resource allocation, and workload distribution. Develop and deliver program reporting including performance metrics and case status summaries. Maintain communication with the Contracting Officer's Representative (COR) and stakeholders. Lead internal meetings, case calibration sessions, and training initiatives. Ensure proper documentation within case management or CRM systems. Coordinate onboarding, training, and professional development of staff. Identify operational risks and implement continuous improvement initiatives. Ensure compliance with contractual, security, and reporting requirements. Other duties as assigned. Knowledge and Critical Skills: Understanding of regulatory case management and compliance review processes. Experience leading teams responsible for case analysis or adjudication. Strong organizational and leadership skills. Ability to interpret and apply federal statutes and regulations. Strong written and verbal communication skills. Experience implementing quality assurance processes. Ability to analyze operational performance data. Proficiency with Microsoft Office Suite and CRM systems (Salesforce preferred). Education & Work Experience: Bachelor's degree in Business Administration, Public Administration, Legal Studies, Finance, or a related field Minimum of 8 years of progressive professional experience in program management, regulatory case management, compliance operations, or a related analytical field. Minimum of 3 years managing teams or operational programs supporting federal agencies. Experience managing performance-based service delivery environments preferred. Experience with CRM or case management platforms (Salesforce preferred). Certifications, Licenses: Project Management Professional (PMP) or equivalent certification preferred. Special Requirements: Must be a U.S citizen. Must be able to obtain and maintain Public Trust level clearance. Work Environment: Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands: To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary CHS has an exciting opportunity in the Information Technology group. We are looking for a Business Systems Analyst (BSA) to support Service Delivery and Field Services within the IT Global Infrastructure team. This role will support work efforts that deliver infrastructure products and services to specific business units or regions within the CHS Enterprise. The BSA plays a role from identification of need through deployment and testing. The BSA incorporates enterprise infrastructure protocol and good practices into all work initiatives and takes an ownership role in ensuring consistent, reliable, and high-value solutions are implemented and can be efficiently supported. A core expectation of the BSA is the ability to be collaborative and work cross-functionally with a variety of IT teams, including Product and application support teams, the CHS IT Service Center and systems architects. Importantly, the BSA will engage closely with business stakeholders to build relationships, understand their IT gaps, and document operational and technical needs. They will surface these needs into the IT backlog, develop workplans and timelines for related technology initiatives, and help deliver projects that drive measurable business value. To be considered for this position, qualified candidates must live in the greater Lewiston, ID area to work a hybrid schedule (3-4 days) on-site. This role will require up to 35% of local travel to CHS locations within the specified geographical territory of CHS Primeland and CHS Sun Basin. Responsibilities Provide consistent and satisfactory customer service to internal business customers and leaders, operating with a strong sense of accountability and integrity. Build relationships with Business stakeholders, IT customers and 3rd party vendors and suppliers. Follow all IT, Global Infrastructure and team policies and procedures. Work with other IT analysts, engineers, and business stakeholders on the following: Understand and document the business case and how systems function end-to-end in the current state, focusing particularly on requirements and dependencies for infrastructure components or services Assist with the design, upgrade, and monitoring of systems Determine hardware required to support business systems and processes Provide on-site technical support and issue remediation for core infrastructure, business systems and operational technology at CHS locations in the region as needed. Lead or co-lead work efforts that aim to deliver infrastructure services for CHS sites, plants, and terminals within a specific region. Lead technology preventative maintenance program for IT and business systems, including system refreshes and software upgrades. Document use cases, business requirements and system requirements. Coordinate staging, installation and configuration of new or upgraded systems. Create diagrams and process flows. Document and process issues, enhancement requests and feedback from business partners. Manage and resolve incidents using a standard enterprise ITSM system. Utilize appropriate tools and invoke key concepts from project and performance management approaches, including project charter, A3, critical path analysis, timeline and milestones, stakeholder analysis, and issue & risk trackers. Proactively prioritize business IT needs and effectively manage time and resources to complete critical tasks. Procure new gear and hardware for work efforts using a standard enterprise purchasing system. Participate and collaborate with the Service Delivery team using Agile & Kanban. Recruit and manage Smart Hands contractors for on-site field work as needed. Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. Other responsibilties as needed or assigned. Minimum Qualifications (required) High School Diploma (or equivalent) Knowledge of Information Technology, IT Business Systems and/or Infrasturcture to include: Desktop, server, LAN/WAN and firewall technologies Firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts Additional Qualifications Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field 2+ years of experience as a business systems or infrastructure analyst to include: Experience with infrastructure centric projects working with desktop, server, LAN/WAN and firewall technologies Experience with firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites Experience gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts 2+ years direct or indirect project management or coordination experience on small to medium size technology initiatives, projects or work efforts Experience with industrial automation systems, like Kahler Automation, including truck scales and kiosks Experience working with Azure DevOps and ServiceNow Knowledge of system and network development methodologies including Agile Knowledge of performance improvement methodologies including LEAN Familiarity with O365, especially Teams, Visio and PowerPoint Demonstrated problem-solving and critical thinking skills Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse. Physical Requirements Up to 35% of travel is required CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.

Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an Instructor Trainer 3 to join our team. QUALIFICATIONS Minimum of eight (8) years of experience with the following: Developing a training program for ERP systems Developing accessibility-compliant training content Working with eLearning software PeopleSoft FSCM 9.2 ERP system Microsoft O365 applications (Word, Excel, PowerPoint, Visio) MS Teams and Channel communication with a large team Maintaining and updating SharePoint sites PREFERRED Minimum of two (2) years of experience working with a public sector organization (Federal, State, or Local government). Minimum of one (1) year of experience with Jira. RESPONSIBILITIES Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. Uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. Teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. JOB DUTIES ALSO INCLUDE THE FOLLOWING: Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. Working with a team of training specialist in technical and system curriculum delivery, revision and maintenance. Gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. Teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. Other duties as assigned. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608

Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420

Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details