McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
03/11/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
03/11/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
03/11/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson Corporation is one of the largest providers of medicines, pharmaceutical supplies and health information technology products and services in the United States with revenues over $300 billion in FY2025. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 45,000 employees work together every day to make better care possible for patients around the globe. Current Need We are seeking a Sr. Manager FP&A to join our team in Irving, TX. Position Description The Corporate FP&A Shared Services Senior Manager (hereafter the "Manager") is responsible for supporting the reporting and analytics for the business unit SG&A and standard management reporting. This role will include responsibilities across budgeting, forecasting, reporting and analysis in support of business unit. The Manager will be responsible for developing and implementing analytical standards for reporting and modeling KPIs. As a key financial liaison, the Manager will partner with the various departments across the business unit. The Manager will be responsible for coordinating with FP&A leaders and business unit leadership to ensure support and quality service delivery for the businesses. The Manager will need to be able to work closely with a team to produce results and improve efficiency. This role will require strong communication skills to support multiple internal customers in finance and operations. Additionally, this role will help enable digital finance capabilities across reporting, forecasting, and performance management. This is a people leader position that oversees Financial Analysts and is responsible for their performance management. Key Responsibilities: Drive Financial Reporting Supervise monthly financial reporting, including variance research, explanation, and resolution Oversee the preparation and management of multiple supplemental reporting requirements Participate in Operational Reviews and validate the accuracy and integrity of team performance metrics Maintain up-to-date cost center portfolio listings, including stakeholder mapping Perform and oversee ad hoc financial analysis as needed Finance Technology & Analytics Enablement Support the adoption, optimization, and continuous improvement of FP&A platforms (e.g., SAC EFPR, FDP) Act as a product owner for FP&A reporting and analytics solutions, translating business needs into technical requirements and scalable designs Drive increased use of self-service analytics through FDP / Power BI and enterprise reporting tools Identify and execute opportunities for process automation (e.g., forecasting workflows, variance analysis, reporting distribution) Promote responsible and effective use of AI-enabled finance tools (e.g., Copilot) to improve insight generation and productivity People Leader Manage four direct reports and provide ongoing coaching and guidance Maintain a strong quality control environment to ensure consistent, high-quality performance Develop technology-forward FP&A talent, with a focus on analytics, systems proficiency, and automation mindset Ensure analysts are proficient in data visualization, financial modeling within tools, and structured problem-solving Coach team members on leveraging finance technology to shift time from manual work to systemic & data driven workflows Lead quarterly Performance & Development conversations, including gathering stakeholder feedback Ensure uninterrupted service coverage by covering direct reports roles during vacancies or employee leave Participate in the hiring process for new analysts and support their successful onboarding Provide close oversight and targeted performance management for employees with identified performance gaps, including appropriate documentation Lead close, forecast, budget, and other deliverables huddles to ensure clarity on deadlines, expectations, and support needs Business Unit Relationship Management Periodically meet with Finance stakeholders to assess satisfaction with service delivery Review and analyze quarterly survey results, with a focus on constructive feedback related to direct reports Drive standardized reporting across the business unit Identify opportunities to standardize FP&A operations Enforce standard work delivery by ensuring materials are followed, SOP's are maintained, and periodically refreshed Minimum Requirements Degree or equivalent experience. Typically requires 9+ years of professional experience and 0-2 years of supervisory experience. Critical Skills Minimum of 9 years of finance experience required Experience managing the close process, reporting, forecasting, and budgeting activities Demonstrated experience leading or supporting finance transformations and driving adoption Strong understanding of data models, financial hierarchies, and metric definitions Experience with FP&A systems such as SAP Analytics Cloud (SAC), SAP Business Planning and Consolidation (BPC), Oracle Fusion Cloud EPM, or Oracle Hyperion Essbase Power BI experience preferred; comparable experience with Tableau, Domo, Spotfire, or Qlik is also acceptable Experience with SAP S/4HANA or SAP ECC preferred; experience with Oracle Fusion Cloud ERP, JD Edwards EnterpriseOne, Oracle E-Business Suite, or NetSuite Cloud ERP considered transferable Prior experience in healthcare technology or pharmaceutical distribution is a plus but not required Advanced proficiency in Microsoft Office 365, with a strong emphasis on Excel, Word, and PowerPoint Additional Knowledge and Skills Strong attention to detail, with timely follow-up to business needs and a commitment to quality Ability to work effectively with businesses and employees across multiple geographies Strong data literacy, including ability to assess data quality, consistency, and usability Continuous improvement mindset with a passion for digitizing and simplifying finance processes Excellent interpersonal and communication skills Success in This Role Looks Like Finance is viewed as a strategic partner to the business, proactively influencing resource allocation, cost discipline, and investment decisions through clear, forward-looking insights and scenario-based analysis Planning, forecasting, and performance management are tightly aligned to enterprise priorities, enabling leaders to quickly understand trade-offs, manage risk, and act decisively in a dynamic business environment FP&A reporting and forecasting processes are increasingly automated, scalable, and insight-driven The team spends more time on decision support and less on data preparation Finance technology adoption is high, and the team is viewed as a thought partner in digital finance transformation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category . click apply for full job details
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Senior Quality Assurance Analyst plays a critical role in ensuring the reliability, accuracy, and performance of systems across the entire organization. This role supports enterprise-wide testing efforts, including core systems, digital applications, integrations, middleware, and member-facing platforms. The Senior QA Analyst contributes to automation initiatives, executes both manual and automated testing, and serves as a mentor and technical resource for QA Analysts. This position partners with the Applications & Integrations team, IT, Digital Operations, and other functional business units to ensure that system changes, new functionality, enhancements, and integrations meet quality standards and support operational excellence. This role is ideal for someone who thrives in a collaborative environment, enjoys solving complex testing challenges, and is passionate about elevating QA practices to strengthen system stability across the enterprise. NORMAL DAY-TO-DAY WORK Design, maintain, and execute enterprise-wide test plans for system upgrades, integrations, enhancements, and new implementations. Oversee the development and enhancement of automated test frameworks to improve regression coverage and reduce manual testing cycles. Work closely with the Applications & Integrations team to test API connections, data flows, middleware, and cross-system integrations. Partner with business units to understand requirements, constraints, workflows, and potential risks or edge cases. Lead manual and exploratory testing for high-priority or complex projects across core, digital, and operational systems. Conduct root-cause analysis for defects and collaborate with internal teams and vendors to drive resolution. Identify and analyze issues, bugs, defects, and other problems, particularly when problems occur in multiple applications, releases, or updates; recommend solutions to these issues where applicable. Mentor QA Analysts by reviewing test cases, demonstrating best practices, and support skill development in both manual and automated testing. Lead team members in determining day-to-day tasks. Communicate daily updates and coordinate directly with Project Managers and Business Support Analysts on any issues that need immediate action. Communicate quality standards and parameters to QA team, application development team, and other appropriate staff as needed. Play a key role in Agile ceremonies and cross-functional planning sessions to provide QA guidance, risk input, and effort estimates. Review and respond as appropriate to end-user feedback and use the information to improve the overall testing experience to improve product quality and create a cross-functional support team driving change. Contribute to the continuous improvement of QA processes, standards, and tools across the enterprise. Oversee documentation and reporting of testing results, defects, and quality assurance plans. Maintain comprehensive test case repositories in TestRail and ensure documentation accuracy across all QA artifacts. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 4 - 6 years of Quality Assurance experience supporting enterprise-level systems. Hands-on experience designing and maintaining automated test suites using tools such as Selenium, Playwright, Cypress, or similar. Strong understanding of QA methodologies, SDLC, testing types, and defect life cycle management. Experience testing REST APIs, integrations, and data flows using tools such as Postman or Swagger. Ability to create detailed test plans, test cases, and supporting documentation. Ability to design test cases that include positive paths, negative paths, edge cases, and alternate flows to ensure complete coverage. Experience mentoring QA team members. Strong problem-solving skills and the ability to analyze complex system interactions. Experience in web-based application testing, including cross-browser and mobile device compatibility. Experience working in an Agile environment. Excellent interpersonal, analytical, and communication skills. Ability to explain technical concepts to both technical and non-technical audiences. Ability to function in a business office environment and utilize standard office equipment. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Experience with credit union or financial services systems such as Fiserv DNA, Alkami, Ensenta, Zelle, Instant Open, card platforms, lending systems, fraud tools, or operational applications. Experience partnering with an Applications & Integrations team on APIs, middleware, data mapping, and cross-system connectivity. Experience supporting large-scale system conversions, upgrades, or enterprise implementations. Familiarity with CI/CD pipelines and DevOps practices (Azure DevOps or equivalent). Professional certifications such as ISTQB or Scrum. Experience utilizing QA methodologies such as shift-left testing, exploratory testing, or test-driven development (TDD). Knowledge of regulatory, risk, or compliance considerations relevant to financial institutions. Experience supporting automation execution within CI/CD pipelines and identifying opportunities to improve testing efficiency. A passion for improving processes, strengthening documentation, and elevating QA maturity across the enterprise. Ability to operate with autonomy, curiosity, and a quality-first mindset. Bachelor's degree in Business, Information Technology, or related field. Experience working in the financial industry or at a financial institution. Familiarity with tools such as Tableau, Power BI, or Salesforce analytics. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 PIde-7573
03/11/2026
Full time
CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Senior Quality Assurance Analyst plays a critical role in ensuring the reliability, accuracy, and performance of systems across the entire organization. This role supports enterprise-wide testing efforts, including core systems, digital applications, integrations, middleware, and member-facing platforms. The Senior QA Analyst contributes to automation initiatives, executes both manual and automated testing, and serves as a mentor and technical resource for QA Analysts. This position partners with the Applications & Integrations team, IT, Digital Operations, and other functional business units to ensure that system changes, new functionality, enhancements, and integrations meet quality standards and support operational excellence. This role is ideal for someone who thrives in a collaborative environment, enjoys solving complex testing challenges, and is passionate about elevating QA practices to strengthen system stability across the enterprise. NORMAL DAY-TO-DAY WORK Design, maintain, and execute enterprise-wide test plans for system upgrades, integrations, enhancements, and new implementations. Oversee the development and enhancement of automated test frameworks to improve regression coverage and reduce manual testing cycles. Work closely with the Applications & Integrations team to test API connections, data flows, middleware, and cross-system integrations. Partner with business units to understand requirements, constraints, workflows, and potential risks or edge cases. Lead manual and exploratory testing for high-priority or complex projects across core, digital, and operational systems. Conduct root-cause analysis for defects and collaborate with internal teams and vendors to drive resolution. Identify and analyze issues, bugs, defects, and other problems, particularly when problems occur in multiple applications, releases, or updates; recommend solutions to these issues where applicable. Mentor QA Analysts by reviewing test cases, demonstrating best practices, and support skill development in both manual and automated testing. Lead team members in determining day-to-day tasks. Communicate daily updates and coordinate directly with Project Managers and Business Support Analysts on any issues that need immediate action. Communicate quality standards and parameters to QA team, application development team, and other appropriate staff as needed. Play a key role in Agile ceremonies and cross-functional planning sessions to provide QA guidance, risk input, and effort estimates. Review and respond as appropriate to end-user feedback and use the information to improve the overall testing experience to improve product quality and create a cross-functional support team driving change. Contribute to the continuous improvement of QA processes, standards, and tools across the enterprise. Oversee documentation and reporting of testing results, defects, and quality assurance plans. Maintain comprehensive test case repositories in TestRail and ensure documentation accuracy across all QA artifacts. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 4 - 6 years of Quality Assurance experience supporting enterprise-level systems. Hands-on experience designing and maintaining automated test suites using tools such as Selenium, Playwright, Cypress, or similar. Strong understanding of QA methodologies, SDLC, testing types, and defect life cycle management. Experience testing REST APIs, integrations, and data flows using tools such as Postman or Swagger. Ability to create detailed test plans, test cases, and supporting documentation. Ability to design test cases that include positive paths, negative paths, edge cases, and alternate flows to ensure complete coverage. Experience mentoring QA team members. Strong problem-solving skills and the ability to analyze complex system interactions. Experience in web-based application testing, including cross-browser and mobile device compatibility. Experience working in an Agile environment. Excellent interpersonal, analytical, and communication skills. Ability to explain technical concepts to both technical and non-technical audiences. Ability to function in a business office environment and utilize standard office equipment. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Experience with credit union or financial services systems such as Fiserv DNA, Alkami, Ensenta, Zelle, Instant Open, card platforms, lending systems, fraud tools, or operational applications. Experience partnering with an Applications & Integrations team on APIs, middleware, data mapping, and cross-system connectivity. Experience supporting large-scale system conversions, upgrades, or enterprise implementations. Familiarity with CI/CD pipelines and DevOps practices (Azure DevOps or equivalent). Professional certifications such as ISTQB or Scrum. Experience utilizing QA methodologies such as shift-left testing, exploratory testing, or test-driven development (TDD). Knowledge of regulatory, risk, or compliance considerations relevant to financial institutions. Experience supporting automation execution within CI/CD pipelines and identifying opportunities to improve testing efficiency. A passion for improving processes, strengthening documentation, and elevating QA maturity across the enterprise. Ability to operate with autonomy, curiosity, and a quality-first mindset. Bachelor's degree in Business, Information Technology, or related field. Experience working in the financial industry or at a financial institution. Familiarity with tools such as Tableau, Power BI, or Salesforce analytics. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 PIde-7573
Job Title: Senior Engineering/ IT Program Manager Client: Medical Device Manufacturing Company Duration: 12 Months Location: 100% Remote (Travel to Ponce, Puerto Rico as needed) Role Overview Lead large cross-functional engineering programs Support manufacturing, digital transformation, and regulated systems Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership Manage enterprise engineering programs Build roadmaps, milestones, and resource plans Deliver within scope, time, and budget Manufacturing and Systems Lead MES and automation initiatives Oversee CSV, IQ/OQ/PQ validation Ensure FDA, ISO 13485, GxP, 21 CFR Part 11 compliance Support digital manufacturing transformation Risk and Compliance Maintain RAID logs Drive risk mitigation Ensure audit readiness Cross-Functional Lead global engineering teams Manage stakeholders Escalation point for risks and constraints Governance and Reporting Executive status reporting Maintain program plans and documentation Track budget and financials Required Qualifications Bachelor's in Engineering / CS 10 years in regulated industries (Med Device / Pharma) Strong in MES, CSV, automation Regulatory knowledge (FDA, GxP, Part 11) Large team leadership (50 preferred) Agile and Waterfall experience Enterprise-scale program delivery Willing to travel to Puerto Rico Preferred PMP or Scrum Master Global manufacturing deployments ERP / SAP / LIMS exposure Site expansion or transfer programs Digital transformation or PMO background Key Skills Executive communication Stakeholder management Strategic roadmaps Regulatory mindset Budget control Change management Influence without authority Responsibilities Lead large cross-functional engineering programs Support manufacturing, digital transformation, and regulated systems Work across Engineering, Manufacturing, Quality, Regulatory, and IT
03/11/2026
Full time
Job Title: Senior Engineering/ IT Program Manager Client: Medical Device Manufacturing Company Duration: 12 Months Location: 100% Remote (Travel to Ponce, Puerto Rico as needed) Role Overview Lead large cross-functional engineering programs Support manufacturing, digital transformation, and regulated systems Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership Manage enterprise engineering programs Build roadmaps, milestones, and resource plans Deliver within scope, time, and budget Manufacturing and Systems Lead MES and automation initiatives Oversee CSV, IQ/OQ/PQ validation Ensure FDA, ISO 13485, GxP, 21 CFR Part 11 compliance Support digital manufacturing transformation Risk and Compliance Maintain RAID logs Drive risk mitigation Ensure audit readiness Cross-Functional Lead global engineering teams Manage stakeholders Escalation point for risks and constraints Governance and Reporting Executive status reporting Maintain program plans and documentation Track budget and financials Required Qualifications Bachelor's in Engineering / CS 10 years in regulated industries (Med Device / Pharma) Strong in MES, CSV, automation Regulatory knowledge (FDA, GxP, Part 11) Large team leadership (50 preferred) Agile and Waterfall experience Enterprise-scale program delivery Willing to travel to Puerto Rico Preferred PMP or Scrum Master Global manufacturing deployments ERP / SAP / LIMS exposure Site expansion or transfer programs Digital transformation or PMO background Key Skills Executive communication Stakeholder management Strategic roadmaps Regulatory mindset Budget control Change management Influence without authority Responsibilities Lead large cross-functional engineering programs Support manufacturing, digital transformation, and regulated systems Work across Engineering, Manufacturing, Quality, Regulatory, and IT
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
03/11/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/11/2026
Full time
The Opportunity Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with senior leaders to develop and maintain the Technology strategies & roadmap Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience 5 years of Investment Management and/or Finance experience Emerging Technologies in Investment Management including AI/ML Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Brand Engagement Strategist is the leading expert on digital and creative content inside each ACCET region. This position will mentor and train content creators and oversee the development of an agile work environment that focuses on collaboration to increase output and quality control. The Agile Content Creation Engagement Team (ACCET) Brand and Engagement Strategist will help manage the day-to-day operation and oversee the development of an agile based work environment that focuses on collaboration and a continuous workflow that increases output and efficiency. This position will also help lead the training of Al technology and programs that will assist Content Creators to successfully perform the social/digital engagement strategy, as well as the commercial, and local station marketing strategy for multiple locations in the ACCET region. The Brand and Engagement Strategist will help develop campaigns, oversee creative ideas and techniques, approve scripts, and final productions. In addition, this role will be responsible for monitoring ratings, digital analytics, and campaign results, while being able to make suggestions to grow interaction and engagement across all platforms. The Brand Engagement Manager will work with ACCET News properties to develop a continuous stream of creative and digital content for multiple platforms that can be shared among markets across the region, and throughout the ACCET network. This position will work closely with the Client Services Strategist and the Special Projects Supervisor to schedule and prioritize tasks for all digital and creative content. ACCET Brand and Engagement Strategist Day will consist of: Meet with Project Managers, Special Projects Supervisor, and Brand & Engagement Managers to review the dashboard, project statuses, and future planning with the team. Meet with Senior Content, Content Creator lls and Content Creator l's to review and assign tasks. Select meetings with General Managers and News Directors across the group. Review completed work, and provide suggestions for changes. Pull research, review data, analyze results, and apply to strategy and workflow. Write, develop, produce special projects, create campaigns for local/ regional/ corporate use. Work closely with Brand & Engagement Managers writing, developing branding campaigns, producing projects, and assisting with news and digital elements. Fill the void when and where needed writing, producing, generating campaign ideas, shooting, editing, etc. Handle HR issues Review and evaluate ACCET Brand Managers, and Special Projects Supervisor. Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
03/10/2026
Full time
Brand Engagement Strategist is the leading expert on digital and creative content inside each ACCET region. This position will mentor and train content creators and oversee the development of an agile work environment that focuses on collaboration to increase output and quality control. The Agile Content Creation Engagement Team (ACCET) Brand and Engagement Strategist will help manage the day-to-day operation and oversee the development of an agile based work environment that focuses on collaboration and a continuous workflow that increases output and efficiency. This position will also help lead the training of Al technology and programs that will assist Content Creators to successfully perform the social/digital engagement strategy, as well as the commercial, and local station marketing strategy for multiple locations in the ACCET region. The Brand and Engagement Strategist will help develop campaigns, oversee creative ideas and techniques, approve scripts, and final productions. In addition, this role will be responsible for monitoring ratings, digital analytics, and campaign results, while being able to make suggestions to grow interaction and engagement across all platforms. The Brand Engagement Manager will work with ACCET News properties to develop a continuous stream of creative and digital content for multiple platforms that can be shared among markets across the region, and throughout the ACCET network. This position will work closely with the Client Services Strategist and the Special Projects Supervisor to schedule and prioritize tasks for all digital and creative content. ACCET Brand and Engagement Strategist Day will consist of: Meet with Project Managers, Special Projects Supervisor, and Brand & Engagement Managers to review the dashboard, project statuses, and future planning with the team. Meet with Senior Content, Content Creator lls and Content Creator l's to review and assign tasks. Select meetings with General Managers and News Directors across the group. Review completed work, and provide suggestions for changes. Pull research, review data, analyze results, and apply to strategy and workflow. Write, develop, produce special projects, create campaigns for local/ regional/ corporate use. Work closely with Brand & Engagement Managers writing, developing branding campaigns, producing projects, and assisting with news and digital elements. Fill the void when and where needed writing, producing, generating campaign ideas, shooting, editing, etc. Handle HR issues Review and evaluate ACCET Brand Managers, and Special Projects Supervisor. Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
03/10/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
The Department of the Air Force (DAF) Advanced Battle Management System (ABMS) Program Management Office delivers decision superiority to DAF warfighters, operators, and program offices by enabling secure, timely information sharing across the battlespace. Phalanx Griffon (PG) is a platform-agnostic Aerial Networking capability within the DAF Battle Network and the DoD's CJADC2 framework. PG enables secure data exchange between airborne assets in contested and communication-limited environments, integrating with the DAF Digital Infrastructure to support long-range fires and mission execution across all security levels. This program directly supports operational users, airborne platforms, and joint partners by improving decision-making and mission effectiveness at the tactical edge. Essential Job Functions: Responsible for applying scheduling theory/practice to develop the Integrated Master Schedule (IMS) and related artifacts in compliance with applicable standards and policies. Responsible for implementing practices to align the time phasing and plans for resources with the IMS to provide an integrated technical, schedule, and resource/cost baseline and forecast/ ETC for programs. Responsible for generating and maintaining a program-level detailed IMS capturing each LOE discrete subtasks. Responsible for coordinating with customer and peer-teaming stakeholders to compile multiple stakeholder IMSs into one Master Program Schedule. Participate in new business proposals through scheduling functional support. Serves as a scheduling leader in assisting programs with issue identification & resolution solutions. Implement program scheduling business rhythms & controls. Develop scheduling artifacts to meet contractual/project requirements. Monitor, analyze, and report performance against baseline schedules to ensure that contractual, cost, and schedule objectives are met. Significant interface with Program Managers, Contracts, and Senior Technical Personnel, as well as other organizations. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelor's degree and 8-12 years of prior relevant experience or a Master's degree with 6-10 years of experience in the respective technical/professional discipline being performed, 3 of which must be in the DoD. Must have an active DoD TS clearance with the ability to obtain TS/SCI. Must have advanced expertise using Microsoft Project scheduling software. Must possess an understanding of advanced scheduling theory including experience with: • Schedule status processes. • Schedule health assessment (e.g., 14-Point/DECM Analysis). • Resource loading/management. • Cost and schedule integration. • Baseline change control processes. • Schedule execution metrics (BEI, CEI, CPLI, SV, SPI etc.). • Schedule Risk Assessment (SRA)/Monte Carlo Analysis and tools. • Critical Path Method (CPM) and Margin/Float management. • Requires a high-level understanding of programmatic scheduling theory and practice. • Ability to create "what-if" scenarios within the schedule that inform program leadership. • Strong desire to grow and learn new technologies. • Ability to communicate effectively in writing and verbally from informal one-on-one discussions or in a small group environment. • Ability to work within a dynamic work environment, ability to handle multiple tasks at once (multi-task). Desired Skills: Active DoD TS/SCI clearance. Familiar with Agile Methodologies, preferably SCRUM or Kanban. Experience with Atlassian tools such as JIRA, Confluence, Bitbucket. Intermediate to advanced expertise using Structured Solutions Inc. (SSI) Tools for Microsoft Project. Program Management Professional (PMP) certification.
03/10/2026
Full time
The Department of the Air Force (DAF) Advanced Battle Management System (ABMS) Program Management Office delivers decision superiority to DAF warfighters, operators, and program offices by enabling secure, timely information sharing across the battlespace. Phalanx Griffon (PG) is a platform-agnostic Aerial Networking capability within the DAF Battle Network and the DoD's CJADC2 framework. PG enables secure data exchange between airborne assets in contested and communication-limited environments, integrating with the DAF Digital Infrastructure to support long-range fires and mission execution across all security levels. This program directly supports operational users, airborne platforms, and joint partners by improving decision-making and mission effectiveness at the tactical edge. Essential Job Functions: Responsible for applying scheduling theory/practice to develop the Integrated Master Schedule (IMS) and related artifacts in compliance with applicable standards and policies. Responsible for implementing practices to align the time phasing and plans for resources with the IMS to provide an integrated technical, schedule, and resource/cost baseline and forecast/ ETC for programs. Responsible for generating and maintaining a program-level detailed IMS capturing each LOE discrete subtasks. Responsible for coordinating with customer and peer-teaming stakeholders to compile multiple stakeholder IMSs into one Master Program Schedule. Participate in new business proposals through scheduling functional support. Serves as a scheduling leader in assisting programs with issue identification & resolution solutions. Implement program scheduling business rhythms & controls. Develop scheduling artifacts to meet contractual/project requirements. Monitor, analyze, and report performance against baseline schedules to ensure that contractual, cost, and schedule objectives are met. Significant interface with Program Managers, Contracts, and Senior Technical Personnel, as well as other organizations. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelor's degree and 8-12 years of prior relevant experience or a Master's degree with 6-10 years of experience in the respective technical/professional discipline being performed, 3 of which must be in the DoD. Must have an active DoD TS clearance with the ability to obtain TS/SCI. Must have advanced expertise using Microsoft Project scheduling software. Must possess an understanding of advanced scheduling theory including experience with: • Schedule status processes. • Schedule health assessment (e.g., 14-Point/DECM Analysis). • Resource loading/management. • Cost and schedule integration. • Baseline change control processes. • Schedule execution metrics (BEI, CEI, CPLI, SV, SPI etc.). • Schedule Risk Assessment (SRA)/Monte Carlo Analysis and tools. • Critical Path Method (CPM) and Margin/Float management. • Requires a high-level understanding of programmatic scheduling theory and practice. • Ability to create "what-if" scenarios within the schedule that inform program leadership. • Strong desire to grow and learn new technologies. • Ability to communicate effectively in writing and verbally from informal one-on-one discussions or in a small group environment. • Ability to work within a dynamic work environment, ability to handle multiple tasks at once (multi-task). Desired Skills: Active DoD TS/SCI clearance. Familiar with Agile Methodologies, preferably SCRUM or Kanban. Experience with Atlassian tools such as JIRA, Confluence, Bitbucket. Intermediate to advanced expertise using Structured Solutions Inc. (SSI) Tools for Microsoft Project. Program Management Professional (PMP) certification.
Entity: Production & Operations Job Family Group: IT&S Group Job Description: Position Overview We are seeking a dynamic Solution Architect who can bridge the gap between business strategy and technology execution. This role requires a visionary thinker with strong technical expertise who can design scalable solutions, drive execution excellence, and foster innovation across the enterprise. The Solution Architect will partner with executives, product owners, and delivery teams to shape and execute strategies that enable long-term growth and competitive differentiation. Key Responsibilities Strategy & Innovation Align technology solutions with business goals and enterprise strategy. Identify opportunities to leverage emerging technologies, AI, cloud, and automation to create innovative solutions. Define architecture roadmaps that anticipate future business needs while maintaining operational stability. Act as a thought leader, continuously scanning market and technology trends to introduce new capabilities. Execution & Delivery Translate high-level strategies into practical, executable architecture designs. Provide end-to-end solution design that integrates applications, data, and infrastructure. Guide cross-functional teams through solution delivery, ensuring alignment with enterprise standards and security frameworks. Define execution guardrails, design patterns, and best practices to accelerate delivery. Partner with program and project managers to ensure solutions are delivered on time, within scope, and at scale. Collaboration & Leadership Serve as a trusted advisor to CIOs, CTOs, and business leaders. Collaborate with product, engineering, and operations teams to ensure solutions are practical and sustainable. Mentor developers, engineers, and analysts to build a culture of innovation and architectural discipline. Influence stakeholders by communicating complex concepts in simple, business-centric terms. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Proven experience (7+ years) in solution architecture, enterprise architecture, or technical leadership roles. Strong track record of executing strategic initiatives into delivered outcomes. Expertise in cloud platforms (AWS, Azure), integration frameworks, and modern application design. Understanding of enterprise domains (data, security, applications, infrastructure). Demonstrated ability to innovate and deliver at scale in fast-paced environments. Key Attributes: Strategic Thinker - sees the big picture and anticipates future needs. Execution-Oriented - converts strategy into actionable roadmaps and delivers results. Innovative Mindset - challenges the status quo with new ideas and creative problem-solving. Collaborative Leader - works across silos and inspires teams to succeed. How much do we pay (Base)? $136,000-$172,000 Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Why join our team? At bpx, we provide an excellent working environment and a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401K matching program. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience Analysis Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
03/10/2026
Full time
Entity: Production & Operations Job Family Group: IT&S Group Job Description: Position Overview We are seeking a dynamic Solution Architect who can bridge the gap between business strategy and technology execution. This role requires a visionary thinker with strong technical expertise who can design scalable solutions, drive execution excellence, and foster innovation across the enterprise. The Solution Architect will partner with executives, product owners, and delivery teams to shape and execute strategies that enable long-term growth and competitive differentiation. Key Responsibilities Strategy & Innovation Align technology solutions with business goals and enterprise strategy. Identify opportunities to leverage emerging technologies, AI, cloud, and automation to create innovative solutions. Define architecture roadmaps that anticipate future business needs while maintaining operational stability. Act as a thought leader, continuously scanning market and technology trends to introduce new capabilities. Execution & Delivery Translate high-level strategies into practical, executable architecture designs. Provide end-to-end solution design that integrates applications, data, and infrastructure. Guide cross-functional teams through solution delivery, ensuring alignment with enterprise standards and security frameworks. Define execution guardrails, design patterns, and best practices to accelerate delivery. Partner with program and project managers to ensure solutions are delivered on time, within scope, and at scale. Collaboration & Leadership Serve as a trusted advisor to CIOs, CTOs, and business leaders. Collaborate with product, engineering, and operations teams to ensure solutions are practical and sustainable. Mentor developers, engineers, and analysts to build a culture of innovation and architectural discipline. Influence stakeholders by communicating complex concepts in simple, business-centric terms. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Proven experience (7+ years) in solution architecture, enterprise architecture, or technical leadership roles. Strong track record of executing strategic initiatives into delivered outcomes. Expertise in cloud platforms (AWS, Azure), integration frameworks, and modern application design. Understanding of enterprise domains (data, security, applications, infrastructure). Demonstrated ability to innovate and deliver at scale in fast-paced environments. Key Attributes: Strategic Thinker - sees the big picture and anticipates future needs. Execution-Oriented - converts strategy into actionable roadmaps and delivers results. Innovative Mindset - challenges the status quo with new ideas and creative problem-solving. Collaborative Leader - works across silos and inspires teams to succeed. How much do we pay (Base)? $136,000-$172,000 Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Why join our team? At bpx, we provide an excellent working environment and a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401K matching program. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience Analysis Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
The Computer Merchant, LTD.
Waltham, Massachusetts
JOB TITLE: Principal Voice Network Engineer JOB LOCATION: Waltham, Ma Mostly remote with ability to work hybrid Attending office and NG sites/substations as needed to progress work, expected to be adhoc and infrequent WAGE RANGE : $70-80/hr. JOB NUMBER: NGGJP REQUIRED EXPERIENCE: Enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity) VoIP protocols & troubleshooting (SIP, RTP, SRTP, H.323, packet analysis) Network engineering for voice (QoS, VLANs, WAN, latency/jitter management) Microsoft Teams Phone & cloud voice integration (Direct Routing, Operator Connect) Session Border Controllers (Ribbon, AudioCodes, SIP normalization) Telephony migrations & modernization (PBX to IP/cloud transitions) Voice security & compliance (E911, call recording, TLS/SRTP, fraud prevention) Performance monitoring & capacity planning (CDRs, MOS, RTMT) Infrastructure integration (AD, DNS/DHCP, virtualization, Client/carrier connectivity) Architecture governance & lifecycle management (standards, HA/DR, vendor oversight) JOB DESCRIPTION Principal Voice Network Engineer Role Summary The Principal Voice Network Engineer serves as the enterprise authority for voice and telephony services, leading the strategy, architecture, integration, and lifecycle management of complex telephony environments. This role provides expert-level oversight across legacy PBX platforms and modern IP-based and cloud voice systems (e.g., Cisco Call Manager, Microsoft Teams Voice, VoIP). Operating with significant autonomy, the Principal Engineer drives architectural direction, modernization initiatives, and continuous service improvements while ensuring alignment with enterprise IT strategy, security standards, and business objectives. This position acts as the senior technical advisor for all enterprise voice services and leads collaboration across infrastructure, security, operations, and vendor partners. Section 4 - Position Responsibilities 1. Telephony Strategy, Architecture & Design Lead the architectural design and long-term evolution of enterprise voice systems, integrating legacy PBX platforms (e.g., Avaya, Nortel) with IP-based and cloud telephony solutions (e.g., Cisco Call Manager, Microsoft Teams Voice). Define scalable, resilient, highly available, and secure telephony architectures aligned with enterprise infrastructure and cloud strategy. Establish voice technology standards, reference architectures, and design patterns. Contribute to enterprise architecture governance and multi-year voice modernization roadmaps. Evaluate emerging voice technologies and recommend strategic adoption plans. 2. Implementation & Lifecycle Management Oversee enterprise-wide deployment, upgrades, migrations, and decommissioning of telephony platforms. Lead structured migration initiatives from legacy PBX to IP-based and cloud solutions, ensuring minimal business disruption. Apply formal change, release, and configuration management practices. Define lifecycle management strategies, including hardware/software refresh planning and asset inventory governance. Ensure high availability, disaster recovery planning, and business continuity for voice services. 3. Operations, Support & Service Optimization Provide expert-level troubleshooting for complex voice and signaling issues (SIP, RTP, QoS, call routing). Partner with network engineering teams to ensure optimal voice quality, latency management, and traffic prioritization. Monitor system health and capacity; lead proactive performance tuning and capacity planning initiatives. Drive continuous service improvement initiatives to enhance reliability, user experience, and operational efficiency. Serve as escalation point for critical voice service incidents. 4. Advisory Leadership & Stakeholder Engagement Act as the enterprise Subject Matter Expert (SME) for voice services. Translate business requirements into technical architecture and solution designs. Advise executive leadership on telephony investment decisions, risks, and modernization strategies. Lead vendor engagements, RFP evaluations, contract reviews, and technical negotiations. Influence cross-functional teams to align voice services with digital workplace and collaboration strategies. 5. Governance, Compliance & Documentation Ensure telephony environments meet corporate security standards and regulatory requirements (e.g., E911, call recording, data protection). Develop and maintain comprehensive technical documentation, network diagrams, and standard operating procedures. Contribute to telephony governance frameworks, design standards, and operational controls. Support audit activities and risk assessments related to voice infrastructure. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
03/10/2026
Full time
JOB TITLE: Principal Voice Network Engineer JOB LOCATION: Waltham, Ma Mostly remote with ability to work hybrid Attending office and NG sites/substations as needed to progress work, expected to be adhoc and infrequent WAGE RANGE : $70-80/hr. JOB NUMBER: NGGJP REQUIRED EXPERIENCE: Enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity) VoIP protocols & troubleshooting (SIP, RTP, SRTP, H.323, packet analysis) Network engineering for voice (QoS, VLANs, WAN, latency/jitter management) Microsoft Teams Phone & cloud voice integration (Direct Routing, Operator Connect) Session Border Controllers (Ribbon, AudioCodes, SIP normalization) Telephony migrations & modernization (PBX to IP/cloud transitions) Voice security & compliance (E911, call recording, TLS/SRTP, fraud prevention) Performance monitoring & capacity planning (CDRs, MOS, RTMT) Infrastructure integration (AD, DNS/DHCP, virtualization, Client/carrier connectivity) Architecture governance & lifecycle management (standards, HA/DR, vendor oversight) JOB DESCRIPTION Principal Voice Network Engineer Role Summary The Principal Voice Network Engineer serves as the enterprise authority for voice and telephony services, leading the strategy, architecture, integration, and lifecycle management of complex telephony environments. This role provides expert-level oversight across legacy PBX platforms and modern IP-based and cloud voice systems (e.g., Cisco Call Manager, Microsoft Teams Voice, VoIP). Operating with significant autonomy, the Principal Engineer drives architectural direction, modernization initiatives, and continuous service improvements while ensuring alignment with enterprise IT strategy, security standards, and business objectives. This position acts as the senior technical advisor for all enterprise voice services and leads collaboration across infrastructure, security, operations, and vendor partners. Section 4 - Position Responsibilities 1. Telephony Strategy, Architecture & Design Lead the architectural design and long-term evolution of enterprise voice systems, integrating legacy PBX platforms (e.g., Avaya, Nortel) with IP-based and cloud telephony solutions (e.g., Cisco Call Manager, Microsoft Teams Voice). Define scalable, resilient, highly available, and secure telephony architectures aligned with enterprise infrastructure and cloud strategy. Establish voice technology standards, reference architectures, and design patterns. Contribute to enterprise architecture governance and multi-year voice modernization roadmaps. Evaluate emerging voice technologies and recommend strategic adoption plans. 2. Implementation & Lifecycle Management Oversee enterprise-wide deployment, upgrades, migrations, and decommissioning of telephony platforms. Lead structured migration initiatives from legacy PBX to IP-based and cloud solutions, ensuring minimal business disruption. Apply formal change, release, and configuration management practices. Define lifecycle management strategies, including hardware/software refresh planning and asset inventory governance. Ensure high availability, disaster recovery planning, and business continuity for voice services. 3. Operations, Support & Service Optimization Provide expert-level troubleshooting for complex voice and signaling issues (SIP, RTP, QoS, call routing). Partner with network engineering teams to ensure optimal voice quality, latency management, and traffic prioritization. Monitor system health and capacity; lead proactive performance tuning and capacity planning initiatives. Drive continuous service improvement initiatives to enhance reliability, user experience, and operational efficiency. Serve as escalation point for critical voice service incidents. 4. Advisory Leadership & Stakeholder Engagement Act as the enterprise Subject Matter Expert (SME) for voice services. Translate business requirements into technical architecture and solution designs. Advise executive leadership on telephony investment decisions, risks, and modernization strategies. Lead vendor engagements, RFP evaluations, contract reviews, and technical negotiations. Influence cross-functional teams to align voice services with digital workplace and collaboration strategies. 5. Governance, Compliance & Documentation Ensure telephony environments meet corporate security standards and regulatory requirements (e.g., E911, call recording, data protection). Develop and maintain comprehensive technical documentation, network diagrams, and standard operating procedures. Contribute to telephony governance frameworks, design standards, and operational controls. Support audit activities and risk assessments related to voice infrastructure. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
About the Job Build the tools and experiences that empower our advisors and help our clients achieve those dreams. Our data product services internal and external stakeholders in the financial services industry. Work with a talented team of engineers, designers, data scientists and financial experts to define product vision, strategy and deliver experiences to enable clients to achieve financial security. What You'll Do Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster development, acceptance and communication of roadmap. Define and track KPIs for measure of success. Gather Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. What You'll Bring to the Role Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ. Demonstrated experience in designing, implementing, and managing data lakes and data mesh architectures. Proven experience in managing a catalog of data attributes, including metadata management and data governance. Strong understanding and hands-on experience with domain APIs and their integration within a data ecosystem. Ability to work closely with data consumers to understand their needs and ensure the right data patterns are used. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Skills You Have Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle. Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success. Learning Agility & Critical Thinking: Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends. User Story: Translates requirements to technical details to build and validate use cases around a product and communicates them effectively. Hybrid Compensation Range: Pay Range - Start: $104,090.00 Pay Range - End: $193,310.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Business Acumen (NM) - Advanced, Vision Setting (NM) - Advanced, Adaptive Communication (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Roadmap (NM) - Advanced, Product Lifecycle (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, User Story (NM) - Advanced, Production Reporting & Metrics (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
03/10/2026
Full time
About the Job Build the tools and experiences that empower our advisors and help our clients achieve those dreams. Our data product services internal and external stakeholders in the financial services industry. Work with a talented team of engineers, designers, data scientists and financial experts to define product vision, strategy and deliver experiences to enable clients to achieve financial security. What You'll Do Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster development, acceptance and communication of roadmap. Define and track KPIs for measure of success. Gather Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. What You'll Bring to the Role Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ. Demonstrated experience in designing, implementing, and managing data lakes and data mesh architectures. Proven experience in managing a catalog of data attributes, including metadata management and data governance. Strong understanding and hands-on experience with domain APIs and their integration within a data ecosystem. Ability to work closely with data consumers to understand their needs and ensure the right data patterns are used. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Skills You Have Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle. Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success. Learning Agility & Critical Thinking: Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends. User Story: Translates requirements to technical details to build and validate use cases around a product and communicates them effectively. Hybrid Compensation Range: Pay Range - Start: $104,090.00 Pay Range - End: $193,310.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Business Acumen (NM) - Advanced, Vision Setting (NM) - Advanced, Adaptive Communication (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Roadmap (NM) - Advanced, Product Lifecycle (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, User Story (NM) - Advanced, Production Reporting & Metrics (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
Role Overview We are seeking an experienced Digital Product Manager to lead the strategy, delivery, and adoption of AI-enabled workplace and collaboration technologies across the firm. This role sits within the Infrastructure organization and focuses on driving scalable, secure, and user-centric digital experiences through the Microsoft 365 ecosystem, including Microsoft Copilot. The successful candidate will combine strong product ownership, applied AI experience, and change leadership to bridge engineering, security, vendors, and business stakeholders-ensuring collaboration tools are not only delivered, but widely adopted and value-generating in a regulated enterprise environment. Key Responsibilities Own the end-to-end product strategy and roadmap for workplace and collaboration technologies, with a strong focus on Microsoft 365 and Copilot capabilities. Lead product delivery and execution, including backlog management, prioritization, dependency tracking, and coordination with engineering, security, and vendor teams. Drive AI-enabled use cases within the Microsoft ecosystem, balancing innovation with governance, Responsible AI practices, and data privacy requirements. Establish and track metrics for adoption, performance, and ROI, translating insights into actionable recommendations for stakeholders and leadership. Lead enterprise change and adoption efforts, including communications, training, engagement campaigns, and stakeholder alignment to ensure sustained usage. Serve as a primary escalation point, providing clear status reporting, risk management, and resolution of complex issues across delivery and adoption efforts. Required Qualifications Bachelor's degree or equivalent experience. 3-5 years of experience as a Digital Product Manager, Product Owner, or equivalent role in a large enterprise environment. Hands-on experience owning and delivering Microsoft 365 collaboration platforms (Teams, SharePoint, OneDrive, Viva); Microsoft Copilot experience strongly preferred. At least 1 year of applied AI or GenAI product experience, ideally within enterprise productivity or collaboration tools. Strong understanding of SDLC execution, backlog management, and cross-functional delivery in regulated environments. Proven experience leading organizational change, communications, and adoption initiatives at scale. Preferred Qualifications Experience with Generative AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Gemini, or similar. Familiarity with Responsible AI, AI governance, and data privacy frameworks. Prior experience in financial services or capital markets. Strong executive communication skills and comfort operating in senior-stakeholder environments.
03/10/2026
Full time
Role Overview We are seeking an experienced Digital Product Manager to lead the strategy, delivery, and adoption of AI-enabled workplace and collaboration technologies across the firm. This role sits within the Infrastructure organization and focuses on driving scalable, secure, and user-centric digital experiences through the Microsoft 365 ecosystem, including Microsoft Copilot. The successful candidate will combine strong product ownership, applied AI experience, and change leadership to bridge engineering, security, vendors, and business stakeholders-ensuring collaboration tools are not only delivered, but widely adopted and value-generating in a regulated enterprise environment. Key Responsibilities Own the end-to-end product strategy and roadmap for workplace and collaboration technologies, with a strong focus on Microsoft 365 and Copilot capabilities. Lead product delivery and execution, including backlog management, prioritization, dependency tracking, and coordination with engineering, security, and vendor teams. Drive AI-enabled use cases within the Microsoft ecosystem, balancing innovation with governance, Responsible AI practices, and data privacy requirements. Establish and track metrics for adoption, performance, and ROI, translating insights into actionable recommendations for stakeholders and leadership. Lead enterprise change and adoption efforts, including communications, training, engagement campaigns, and stakeholder alignment to ensure sustained usage. Serve as a primary escalation point, providing clear status reporting, risk management, and resolution of complex issues across delivery and adoption efforts. Required Qualifications Bachelor's degree or equivalent experience. 3-5 years of experience as a Digital Product Manager, Product Owner, or equivalent role in a large enterprise environment. Hands-on experience owning and delivering Microsoft 365 collaboration platforms (Teams, SharePoint, OneDrive, Viva); Microsoft Copilot experience strongly preferred. At least 1 year of applied AI or GenAI product experience, ideally within enterprise productivity or collaboration tools. Strong understanding of SDLC execution, backlog management, and cross-functional delivery in regulated environments. Proven experience leading organizational change, communications, and adoption initiatives at scale. Preferred Qualifications Experience with Generative AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Gemini, or similar. Familiarity with Responsible AI, AI governance, and data privacy frameworks. Prior experience in financial services or capital markets. Strong executive communication skills and comfort operating in senior-stakeholder environments.
American Express Travel Related Services Company, Inc.
American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions. Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field. Followed by 5 years progressively responsible experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include: 1 year of experience with each of the following: product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; monitoring and improving systems for credit card or other financial products; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; and Agile rapid application development, HP Quality Center, MS Excel and SharePoint, MS Visio, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZ Rate of Pay: $133,522.00 - $215,250.00 annually Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit and enter keyword when prompted. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:
03/10/2026
Full time
American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions. Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field. Followed by 5 years progressively responsible experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include: 1 year of experience with each of the following: product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; monitoring and improving systems for credit card or other financial products; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; and Agile rapid application development, HP Quality Center, MS Excel and SharePoint, MS Visio, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZ Rate of Pay: $133,522.00 - $215,250.00 annually Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit and enter keyword when prompted. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:
