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Date Posted: 02/06/2026 Hiring Organization: Rose International Position Number: 496719 Industry: Insurance Job Title: AV Event and Conference Room Support Specialist Job Location: Wayne, PA, USA, 19087 Work Model: Onsite Shift: Mon-Friday 8:00 AM 4:30 PM EST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate ($): 42.00 Max Hourly Rate ($): 45.00 Must Have Skills/Attributes: Audio/Visual, Lifting, Troubleshooting, Video Conferencing, WebEx Experience Desired: AV Control Systems and Event Execution (3-5 yrs); Familiarity with Poly conferencing systems or similar (3-5 yrs); Hands-on exp. w/audio systems, video systems, & Lighting systems (3-5 yrs); Ability to lift and transport AV equipment (up to 50 lbs) (0-3 yrs); Solid MS Teams experience (3+ yrs) Preferred Education: Bachelor's Degree C2C is not available Job Description Only qualified AV Event and Conference Room Support Specialist candidates located near Wayne, PA to be considered due to the position requiring an onsite presence. Required Qualifications • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards). • Familiarity with Poly conferencing systems and AV signal flow. • Strong troubleshooting skills and ability to work under pressure. • Excellent communication and interpersonal skills. Preferred Qualifications • 3+ years of experience with streaming platforms and hybrid event technologies. • Knowledge of AV control systems and networking basics. • Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens • Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web-based admin portals (Poly Lens, Teams Admin Center) • Proactive resolution of associated alerts using established policies and best practices for room management • Experience with Blackmagic is a plus • Experience with the following AV equipment o Poly: Studio X-Series Video Bar, G7500, G62, TC10 o Biamp: Tesira Forte products, Parle Mics o Shure Microphones: ULX-D Digital System, Microflex o Crestron: 1-Beyond Camera System, Touch Panel (7-series and higher), Processors, Occupancy Sensors o Studio Equipment: Sony camera, Mac, ATEM switcher Physical Requirements: • Ability to lift and transport AV equipment (up to 50 lbs). • Comfortable working in fast-paced, high-pressure environments. Key Responsibilities: Event Setup & Operation - Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings. - Ensure proper signal flow and connectivity across AV components. - Provide technical expertise for Microsoft Teams and WebEx platforms - Troubleshoot platform issues during live sessions. Conference Room Technology Support - Perform necessary health checks on integrated conference room systems - Troubleshoot issues with technology as they arise in a professional and efficient manner - Perform upgrades and installation of technology within the environment. Collaboration & Communication - White-glove service with event organizers, IT teams, and external vendors to align technical requirements. - Offer real-time support and problem resolution during events. Equipment Management - Maintain AV inventory and ensure equipment readiness. - Perform routine proactive maintenance and escalate repair needs promptly. - Support and troubleshooting for studio hardware/software and related AV needs Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at / at / . Title: Technical Support Level 1 and Level 2 Duration: 2 Years Location: Oak Ridge, TN This position requires U.S. Citizens only to meet the DoD requirements. Job Description: Schedule and set up conference room equipment for audio visual teleconferencing. Strong customer service and interpersonal communication skills. Schedules and manages video teleconference meetings in various rooms. Completes paperwork required to open and close classified conference rooms to maintain the integrity of each room. Work directly with customers via phone, email, chat sessions, remote connection, or in person. Provide resolutions to customer issues/requests. Properly escalate unresolved queries to the next level of support Utilize service management tools to document work notes and updates. Follow up with customers, provide feedback and see problems/requests through to resolution. Maintain broad knowledge of company software/hardware and procedures, and policies such as IT, HR, finance, cyber security, and technical security that impact the user work environment. Apply technical expertise, product knowledge, and problem-solving skills to drive the diagnosis and resolution of customer-reported issues. Coach end users on tools and equipment usage. Troubleshoot and resolve software/hardware/connectivity problems by utilizing technical knowledge gained through coursework, Internet research, contacting vendor support, and work experience. Ability to quickly support emergent issues or address unexpected or undefined work requests in a fluid environment as new technologies and equipment upgrades are introduced. Specific Skills: Knowledge and experience in videoconferencing, mobile devices, telecommunications, and audiovisual equipment. Experience in troubleshooting and supporting Automated Information Systems (AIS) hardware and software. Ability to convey information accurately and effectively in both written and oral form. Effective time management skills to handle multiple incident tickets at once Able to work in a technically demanding, fast-paced environment. Able to concisely and accurately describe technical details to customers. Quick decision-making when assessing a solution to a problem, that is, creating a business or production delays. Well-developed IT troubleshooting skills and customer service Must have for Level 1: Must have an Associate's degree with limited experience or a high school diploma with 1 to 4 years of experience. Requires basic knowledge and familiarity with equipment in area of expertise. Must have for Level 2: Bachelor's degree in a technical field with limited experience or an Associate's degree in a technical field and 2 to 5 years of related experience. Requires general knowledge and understanding in area of expertise and associated equipment, processes or systems. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Job Summary An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations. In this role, you will work under the guidance of senior technicians to perform IT maintenance, troubleshoot and repair computer systems and peripheral equipment, and manage service requests through a ticketing system. You will install and configure PCs, servers, uninterruptible power supplies (UPS), printers, scanners, telephony equipment, and audiovisual systems, including video teleconferencing operations. The role also includes ensuring connectivity, security compliance, and adherence to manufacturer specifications. Responsibilities include monitoring, securing, and patching network devices, maintaining hardware and software accountability, and coordinating equipment setup, moves, and disposal in accordance with security regulations. The position may require limited travel. Additional duties include troubleshooting access card issues, assisting in user training, and supporting general IT operations as needed. Key Responsibilities The Information Technology Specialist will: Support PCs, hardware, wireless networking, and softwareinstallation, testing, configuration, and operations Maintain workstations, network access, and system documentation Perform Video Teleconference (VTC) system administration, scheduling, and configuration Provide network and client support, including account creation, modification, and deletion Deliver multi-tier Help Desk support, troubleshooting hardware and software issues Perform hardware/software system upgrades, modifications, and configurations Configure and support desktops and laptops Analyze and troubleshoot system anomalies Prepare systems for operational use and support testing activities Manage IT workflows and service tickets efficiently Required Skills & Experience Active Top Secret clearance with SCI eligibility (TS/SCI) Minimum 9 months of experience working in a SAP or SCI environment within the past five years 3+ years of relevant DoD IT experience Experience supporting an IT Help Desk and providing direct customer support Strong communication and interpersonal skills, with the ability to work effectively in a dynamic environment Education & Certifications Required: Bachelors degree in Arts or Science (or equivalent work experience) CompTIA Network+ or equivalent certification (DoDM 8140.03 Tech Support Specialist Level I) Preferred: Security+ or equivalent certification (DoDM 8140.03 compliance) must obtain within six months of hire Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) plan Paid Time Off (PTO) Paid Parental Leave Tuition reimbursement Paid federal holidays

Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Senior Curriculum Developer - Community for Rigor (C4R) University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior Curriculum Developer - Community for Rigor (C4R) Job Profile Title Manager Research Project B Job Description Summary The Community for Rigor (C4R - ) is a growing and innovative team at the University of Pennsylvania with the goal of making science more rigorous through leading-edge educational materials. There is a growing recognition that science could be made more efficient and impactful, by addressing research problems such as: failure to replicate, poor documentation, non-open or gatekeeping of data, and ineffective research questions. Community for Rigor is a 5-year funded project from NIH NINDS, and operates as a hub that coordinates the efforts of partner institutions from many leading universities. Our vision is to empower scientists to do reliable, rigorous research, through inclusive pedagogy, and in collaboration with a vibrant global community. We are seeking a Senior Curriculum Developer that will be responsible for collaborative creation of training materials, suitable for scientists of all levels and career stages. As part of the Curriculum Team at C4R, you will work alongside internal teams and our external partners to design, develop, deploy, assess, and revise educational content. In addition to empowering scientists, we also aim to empower every member of our team, through a supportive, inclusive, and open working environment. C4R fosters the success of each individual and team through a variety of professional development and peer learning opportunities. Job Description Responsibilities Work alongside leading subject matter experts, professional educators, rigor champions, technologists, and more, to create the next generation of engaging and effective educational content. Contribute to shared projects as part of C4R's overall mission (e.g. provide feedback on design and user experience of web-based interactive components, evaluate existing educational units, and integrate feedback in future versions). Be a flexible and adaptive team player, and work alongside different entities at C4R, the Kording Lab, Penn, and our partners. Communicate effectively across different teams and individuals, including giving and receiving constructive feedback and actionable guidance. Support C4R in implementing its values throughout our work and our processes. Present C4R content to audiences when needed (including instruction to test audiences) and travel to conferences to represent C4R ( travel requirement Required Qualifications Master's degree and a minimum of three years of experience teaching in a higher-education setting or an equivalent combination of education and experience. Preference for background in Neuroscience or related field. Awareness of rigor and reproducibility issues, especially in the biomedical sciences Familiarity with evidence-based pedagogy and instructional design. Empathy with our learner audience and meeting them "where they're at". Strong writing and documentation skills, including providing written feedback and updating internal knowledge base documents. Ability to write effective copy, instructional text, audio/visual scripts, etc. Preferred / Nice-to-Have Certified Instructor for The Carpentries or similar certification. Familiarity with explicit teaching / explicit instruction. Familiarity with project management tools or systems ( Trello, Asana, Jira, etc.). Experience creating educational multimedia (graphics, audio recordings, video clips, interactive simulations). Resume and Cover Letter Description Please provide a resume and cover letter in your application. We use these documents to understand your experience and who you are as an individual. Your resume should include recent positions, descriptions of what you did in each role, and any relevant skills. Your cover letter should describe why you are interested in joining C4R, your connection to its mission, how your prior experience has prepared you for the various aspects of this role (technical background, leadership experience, etc), and (research background, pedagogical experience, etc), and your approach for creating engaging and effective educational materials. Please keep cover letters to two pages or less. Applications without a cover letter will not be considered. Timeline We intend to have the position start in early to mid February. Please indicate when you are able to start in your application materials. Job Location - City, State Philadelphia, Pennsylvania Department / School School of Engineering and Applied Science Pay Range $66,000.00 - $90,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community . click apply for full job details

Category: : Staff Subscribe: : Department: : Information Technology Locations: : Des Plaines, IL Posted: : Jan 9, 2026 Closes: : Feb 12, 2026 - 11:59 PM EST Type: : Full Time Staff Position ID: : 196296 About Oakton College : Educate. Empower. Transform At Oakton College, we know education changes lives - and that starts with the people who make it happen. For more than 50 years, we've built a welcoming and inclusive community where students from all backgrounds and experiences thrive. We're looking for passionate educators, professionals and leaders to join our team. Whether in the classroom, student support, or behind the scenes, your talents and expertise will make a difference and shape the future. We provide dynamic learning environments that empower students and employees alike with campuses in Des Plaines and Skokie and a Health Careers Education Center in Evanston. As a proud institution accredited by the Higher Learning Commission, Oakton is more than a college - it's a place where innovation, equity and lifelong learning drive everything we do. We value diverse perspectives and embrace new ideas and are dedicated to fostering an inclusive and student-centered culture. Job Description: Basic Function and Responsibility The Manager of User Support Services, Endpoint Technology is responsible for the leadership, management, and strategic direction of the College's end-user hardware technology for new and existing spaces. Provides oversight and coordination of IT services for construction projects. End-user hardware technology includes laptops, desktops, printers, projectors, speakers, and audio-visual equipment. The manager establishes college-wide hardware standards, and defines the strategic roadmap for the adoption of new technology implementation. The Manager determines the support models for complex or escalated technical issues for end-user hardware. The Manager builds and leads a knowledgeable and responsive team to meet the technology support needs of the college's endpoint technology. Characteristic Duties and Responsibilities: Provides leadership on endpoint technology, coordinates with stakeholders across the college to meet their needs, and authorizes end-user technology purchases for all college spaces, employees, and students as well as any remote or mobile technology needs. Oversees technology standards for college spaces, including but not limited to offices, conference rooms, classrooms, and multipurpose rooms, as well as remote or off campus locations. Plan, review, and coordinate documentation of standards and processes or procedures related to the standards, as well as related knowledge articles, training, and other support materials. Provides leadership and support for new and remodeled facilities, including project management for Information Technology (IT) services related to construction, providing expertise during design, making purchasing decisions, and overseeing the installation of equipment. Manages across IT and coordinates with the college stakeholders to ensure all spaces align with current college technology standards and meet the technology needs of the functional area(s) in the space. Provide project management for Information Technology (IT) services related to endpoint technology, such as planning and coordinating projects for new hardware installation, office moves, or updating endpoint technology. Oversees complex incidents and service requests (tickets) related to endpoint technology. Coordinates the timely resolution or escalation of incidents or service requests, and ensures the team meets service level agreements and follows ticketing procedures. Direct end-user technology asset lifecycle management - including evaluation, procurement, installation, inventory, support, retirement, and disposal along with supporting documentation of the associated policies and procedures. Plans strategically to ensure adoption and support of new technology that is responsive to the needs of the college. Analyze data to determine new or updated processes and procedures to promote excellent customer service in technology support; as needed, collaborate and advocate for changes to processes and procedures that intersect with the Endpoint Technology team and other areas within IT and the college. Recommends for hire, supervises, and evaluates supervisory and technical staff. Ensures the team follows current procedures, meets service expectations, provides documentation, and all work is aligned with college standards. Provide leadership in expanding services to include new and innovative endpoint technology, collaborating with area administrators on exploring new technology, including specifying equipment, testing, buying, and adoption plans. Perform other job-related duties as assigned. Supervision Received: Supervision received from the Director of User Support Services. Supervision Exercised: Supervision is exercised over up to four direct reports, and a team of up to six staff and four student employees. Project based supervision over other Information Technology employees when coordinating support for global services. Requirements: Qualifications and Working Conditions Bachelor's degree in a related discipline and 7 years relevant work experience; or Associates Degree in a relevant discipline and 9 years relevant work experience; or current industry specific certification in a relevant discipline and 11 years relevant work experience; or 12 years relevant work experience. Related Disciplines and work experience can include: Computer Science, Computer Engineering, Electronics and Computer Technology, Computer Repair, and Computer Installation. 4 years' experience managing projects; current professional certifications in Project Management, Agile, Scrum or other project methodology with documentation may be substituted for up to one year of project management work experience. 3 years' experience in people management; leadership or management training or microcredentials with documentation may be substituted for up to one year experience as a supervisor. 6 years direct support of Windows, Mac, printers, audio-visual equipment, and other related technology. Experience in reviewing and understanding architectural drawings. Experience in working in Higher Education, preferred Working Conditions Lifting up to 25 lbs. and carrying up to 25 lbs. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending and stooping. Mobility to move from building to building on-Campus and to visit off-Campus entities. Work is performed in a general office environment. Little exposure to adverse working conditions. Additional Information: HOURS: Monday - Friday 8:15 am - 5:00 pm - Hours may vary to meet the needs of special projects. May need to travel to other campuses or off-site locations to support the college's endpoint technology. SALARY: Compensation will be commensurate with experience, minimum starting salary is $80,992 ALL INTERVIEWS WILL BE IN PERSON ON THE DES PLAINES CAMPUS. Based on the needs of the college and with Administrator approval, some positions at the college may have a hybrid schedule option available after 30 working days. For information regarding employment eligibility, please visit our employment at Oakton web page . Equal Opportunity Employer Application Instructions: Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application. Oakton College conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal law and in accordance with the Illinois Department of Human Rights Conviction Record Protection Act of March 2021. Posted positions may be removed from the Oakton website without notice when it is determined that no additional applicants are required. Oakton College does not utilize E-Verify for employment eligibility verification.

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society." POSITION SUMMARY The Audio Visual (A/V) Systems Engineer will lead the design, development, and installation of A/V technology hardware, peripherals, and system installations located in classrooms, conference rooms, offices, event spaces, theaters, and digital signage for the College. This position will consult and collaborate with campus stakeholders, vendors, architects, electrical and carpentry trades, and internal IT departments. Provide A/V event and classroom support, media duplication, light duty event videography for internal events and assist with computer support when needed. Develop and maintain expertise in A/V system configuration and programming and stay up to date on the latest trends and best practices in the A/V industry. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide advanced technical expertise; develop, design, document, and commission installations of AV technology and systems to include AV control, digital signal processing, and wireless presentation to assure the AV technology needs of the College are met. Work with Academic Deans and Directors and IT leadership to plan all A/V enhancements to classrooms and meeting rooms on campus.Design, implement, and manage assisted listen systems to ensure the College's AV environment meets the accessibility, compliance, and risk standards.Plan ongoing enhancements and make recommendations concerning functionality, system requirements, and capabilities of the physical and virtual AV technology infrastructure and systems at the institution. Make purchase recommendations to the Director of Technology Support for A/V systems and equipment.Develop and review Statement of Work and Bill of Material specifications for each initiative.Serve as a liaison with AV hardware and software vendors and service providers; obtain technical specifications and knowledge of technological changes relevant to the College's AV systems; analyze and make recommendation regarding AV systems, technologies, architectures, designs, and products.Provide system administration for the enterprise AV technology management systems supported by Information Technology. Troubleshoot network and digital AV technologies and work collaboratively with internal Information Technology teams to assure AV systems meet design, security, safety, and system standards. Make minor programming updates and changes to A/V control systems.Coordinate all A/V activities on SCC campuses. Work with master calendar scheduling coordinator to ensure coverage for all A/V activities. Set up and operate A/V equipment such as video cameras, sound reinforcement equipment, control systems, computers, and visual display systems. Work with the IT Director of Technology Support to manage workflow and staffing for A/V support needs. Oversee video recording and live streaming of internal campus events and activities.Prepare strategic plans for A/V technology replacements and additional A/V classrooms on SCC campuses.Provide training to the Technology Support department for all A/V related requests. Provide A/V system usage instruction for faculty and staff.Assist with the operation and maintenance of technology classrooms as needed.Provide Tier II Technical Support, as needed. MINIMUM QUALIFICATIONS Bachelor's degree with a minimum of 3 years' technical hands-on experience with audio-visual system design, technical support, and integration.Experience working with vendors to specify, purchase, and implement A/V systems and equipment.Experience working and configuring Crestron/Extron systems. Experience coordinating schedules and project management experience.AV system design for classrooms and event spaces. Will be subject to a criminal background check and may require fingerprint participation. St Charles Community College is an Equal Opportunity Employer

Educational Technology Specialist Salary: $5,669.00 - $7,172.00 Monthly Job Type: Job Number: Closing: Continuous Location: Merced College, CA Department: Bring education to life as our Educational Technology Specialist for Immersive Learning. In this specialized role, you will be the technical engine behind Merced College's Dreamscape Lab, using your expertise in Unity software to build simulations and interactive environments that transform abstract concepts into tangible experiences. We are seeking a candidate with strong development skills who can take a project from concept to deployment across various XR platforms, including Meta VR and spatial computing devices. Beyond development, you will be a key resource for the campus community, researching and piloting emerging XR applications to keep our curriculum on the cutting edge. You must be able to troubleshoot complex hardware and software issues while collaborating with the Innovation Team to assess the educational impact of these tools. If you are a developer passionate about applying virtual, augmented, and mixed reality to higher education, we want to hear from you. As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team. Merced College Mission At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development. Merced College Vision Enriching our community through educational experiences and support services:Degree/Certificate ProgramsTransferCareer Technical EducationWorkforce TrainingLifelong LearningBasic SkillsCommunity EngagementMerced College promoters student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement. Salary Schedule Range 26 40 hours/week 12 months/year General Description: Provides technical support and training for development of instructional multimedia materials and use of classroom technology including the following: training faculty on use of educational software; assisting faculty in integrating technology into their curriculum components; providing troubleshooting and repair of multimedia equipment in classrooms; providing assistance with configuration, installation, and troubleshooting of Internet-based and server software as well as database applications for use in the delivery of instruction; working as a member of the Audio-Visual team to support faculty in distance learning, multimedia use, and other audio-visual curriculum activities. Examples of Duties Representative Duties:Establishes in cooperation with other Audio-Visual staff, software and hardware components to support multimedia applications and classroom technology Trains faculty on educational software Assists faculty in integrating technology into curricular components Troubleshoots and repairs equipment and software related to multimedia used for classroom support, including but not limited to computer servers, interactive video equipment, document cameras, computer projectors, computers and VCRs Configures, installs, and troubleshoots Internet-based and server software Maintains inventory of equipment and supplies necessary to the functioning of the distance education portion of Audio-Visual Develops and conducts in cooperation with other Audio-Visual staff, faculty and staff development programs related to staff training in multimedia applications Other related duties as assignedKnowledge of:Multi-media authoring software, such as PowerPoint, Adobe Photo Shop and/or similar softwareInternet application development software including SQL databases, Macromedia DreamWeaver, Front Page, and similar software and databasesIntranet networks and applicationsAbility to:Select, modify, install and support appropriate media hardware and software for instructional applicationsWork as part of a teamMaintain recordsTroubleshoot and repair minor problems with multimedia equipment in classrooms; followFollow oral and written directionsTrain others in technical areasKeep abreast of technical advances in the areas of computer and multimedia technologyPromote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues Typical Qualifications MINIMUM QUALIFICATIONSThree (3) years applicable experience AND applicable certifications ORBachelor's degree AND applicable certifications OR one (1) year of applicable experience ORAssociate's degree AND four (4) years of applicable experience ORHigh school diploma OR a GED AND Journeyman-level professional training AND two (2) years of applicable work experience ORThe equivalent education and experienceSensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college studentsDesired Qualifications:Experience in the operation of audio and video production equipment and multimediaExperience in the use and installation of classroom instructional technology equipment Knowledge of classroom educational software, such as Power Point or Adobe Acrobat PHYSICAL DEMAND AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. Environment: Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends. Physical Ability to:Work at a desk, conference table or in meetings of various configurationsHear and understand speech at normal levelsCommunicate so others will be able to clearly understand normal conversationRead printed matter and computer screensStand or sit for prolonged periods of timeBend and twist, stoop, kneel, crawl, push, pullLift, carry, push, and/or pull moderate to heavy amounts of weightOperate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboardReach in all directionsVision See in the normal visual range with or without correction. Hearing Hear in the normal audio range with or without correction. Supplemental Information How to Apply: Submit a complete application by the closing date/time on the Merced College career pages at Required Documentation:Letter of interest addressing your qualifications for the position (cover letter)ResumeList of three professional references (no reference letters permitted)Legible, unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hiredIf applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile. Interview Information: Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage. Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more . click apply for full job details

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver "just-in-time" support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: . Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( ).

Job Title: Student Assistant - Classroom Technology Location: Georgia Gwinnett College Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 288063 About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The Student Assistant - Classroom Technology supports classroom and conference/meeting technologies and digital signage. The position provides level 1 support for the hardware and software found in classrooms and conference rooms. The position also supports the hardware and software for digital signage. Level 1 support includes conducting preventative maintenance, responding to incidents and service requests, organizing, and maintaining equipment inventory, assisting with technology upgrades, and conducting minor equipment installations or repairs. Responsibilities Respond to incidents and service requests to support hardware (primarily audio-visual) and software in spaces across campus. Conduct regular preventative maintenance checks of classrooms, conference rooms, and digital signage. Assist with organization and maintenance of equipment inventory. Install or repair equipment as needed. Support audio-visual upgrade projects. Collaborate with full-time Information Technology staff to troubleshoot and document technology issues. Participate in professional development activities designed to improve technological skills and professional skills such as communication, customer service, and time management. Required Qualifications Must be enrolled a minimum of 6 credits at Georgia Gwinnett College. Must be in and maintain good academic standing for the duration of employment. Must be in and maintain good conduct standing with the Office of Student Integrity for the duration of employment Demonstrated ability to communicate clearly and concisely in written and verbal situations. Familiarity with common software applications such as Microsoft Word, Microsoft PowerPoint, and Microsoft Excel. Familiarity with common web conferencing technologies such as Zoom and Microsoft Teams. Ability to lift up to 25 lbs. Ability to assist with moving equipment. Demonstrated time management skills. Demonstrated customer service skills. Demonstrated problem solving skills. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at 407.5746 or email . Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

Educational Technology Analyst Salary: $6,376.00 - $8,065.00 Monthly Job Type: Job Number: Closing: Continuous Location: Merced College, CA Department: Take ownership of Canvas LMS Administration at Merced College as our Ed Tech Analyst. In this critical role, you will lead the seamless operation of our learning environment, managing global settings, course provisioning, and semester transitions to ensure a reliable experience for all users. You will act as the primary escalation point for complex technical issues, providing responsive support to faculty and students while troubleshooting backend configurations. This includes navigating data integration challenges, where you will leverage SQL knowledge to assist with system queries and reporting. Beyond daily maintenance, you will manage the integrity of our digital ecosystem, responsible for evaluating, installing, and overseeing LTI integrations and third-party tools. We are looking for a detail-oriented analyst who can maintain system health while actively researching new Canvas features and emerging technologies that enhance the user experience and drive student success. As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team. Merced College Mission At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development Merced College VisionEnriching our community through educational experiences and support services:Degree/Certificate ProgramsTransferCareer Technical EducationWorkforce TrainingLifelong LearningBasic SkillsCommunity Engagement Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement. Salary Schedule: Range 29 40 hours/week12 months/year General Description: The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources. Examples of Duties Essential Functions:Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to assure a current and reliable system Designs, maintains, and updates online help and training content and other digital and print media related to distance learning Works directly with the Distance Education Committee to plan and coordinate implementation of new technology Collaborates as the Information Technology representative Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS Performs software installations and maintains building blocks required to support the distance education environment Performs other related duties as assigned Knowledge of:Software applications on individual computers and the network SQL data extraction techniques and reporting Intellectual property licensing, copyright procedures and regulations Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring Operating procedures of computer systems and related equipment Ability to: Communicate clearly and concisely, both orally and in writing Write clear specifications, standards, and operating procedures Analyze data/telecommunication operating problems to determine causes of malfunctioning systems Read, interpret, and apply concepts found in complex technical publication manuals and other documents Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment Establish and maintain effective working relationships with those contacted in the course of work Meet project schedule and timelines Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students Typical Qualifications MINIMUM REQUIREMENTS: Associate's degree AND five (5) years of applicable experience OR Bachelor's degree AND two (2) years of experience OR High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience OR The equivalent education and experience DESIRED QUALIFICATIONS: Education/Experience:Bachelor's degree from an accredited institution Experience as a student, instructor or trainer in a distance education environment Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner Experience with HTML5 and .NET development Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and ADA PHYSICAL DEMAND AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Environment: Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends Physical:Work at a desk, conference table or in meetings of various configurations Hear and understand speech at normal levels Communicate so others will be able to clearly understand normal conversation Read printed matter and computer screens Stand or sit for prolonged periods of time Bend, twist, stoop, kneel, crawl, push, and pull Lift, carry, push, and/or pull moderate to heavy amounts of weight Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard Reach in all directions Vision: See in the normal visual range with or without correction Hearing: Hear in the normal audio range with or without correction Supplemental Information How to Apply:Submit a complete application by the closing date/time on the Merced College career pages at Required Documentation:Letter of interest addressing your qualifications for the position (cover letter)ResumeList of three professional references (no reference letters permitted)All legible, unofficial college transcripts (undergraduate and graduate); transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hiredIf applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile. Interview Information: Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage. Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage . click apply for full job details

IT Systems Support Analyst Job ID: 292982 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary As a member of Augusta University's (AU) Information Technology (IT) division, the staff members will adhere to the highest standards of customer service and professionalism in the implementation of all duties and responsibilities. The IT Systems Support Professional is a critical source of dedicated technology support for students, faculty, and staff across all campuses of the Medical College of Georgia and is designated as essential personnel for AU-IT operations. With duties ranging from audiovisual support, personal computing hardware/software support, lecture capture, network connectivity diagnostics, simulation device support, telehealth device support, and productivity software diagnostics, this position is a fundamental necessity for optimal operations. Under limited leadership, the incumbent will provide clear, concise, and diplomatic communications with effective strategies to resolve issues, or escalate for resolution, as appropriate. The position will require day and overnight travel throughout the State of Georgia. Responsibilities TECHNICAL SUPPORT: Provides primary IT support for technical issues at regional/clinical campuses of the Medical College of Georgia. Delivers remote or on-site diagnostic/repair support for a variety of technologies employed in administrative, academic, and simulation operations. Functions as liaison for ancillary IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. ALTERNATE SUPPORT: Provides alternate IT support for the Medical College of Georgia's primary campus in Augusta, providing on-site diagnostic/repair support for a variety of technologies utilized in administrative operations. Functions as liaison for ancillary AU and AU-IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. SERVICE MANAGEMENT APPLICATION: Completes and oversees the timely submission of reported problems through AU's Information Technology Service Management (ITSM) application. Fully documents support efforts, ensuring appropriate Service Level Agreements (SLA) are met and services restored as efficiently as possible. Proactively monitors reported or resolved incidents for tracking of trends and engages others as necessary for preventive or corrective actions. SYSTEM SUPPORT: Proactively tests, maintains, and facilitates the usage of small group collaborative video-conferencing systems, web-conferencing systems, and related technology to support academic teaching, administrative meetings, and special events within departmental spaces. ADVISE/CONSULT CUSTOMERS: Consults and advises customers on best practices for IT engagement, adherence to security policies, data storage, asset management tracking, evaluation of hardware/software upgrades/refresh, and productivity software collaboration to optimize departmental practices and procedures. REGIONAL SUPPORT: For assigned regional/clinical campuses, champions site-specific coordinated support efforts between regional/clinical campus, AU-IT groups, USG networking, host IT group, or contracted vendors. Maintains accurate records of all relevant support contacts and contracts for each regional/clinical campus, including the appropriate steps to take for after-hours support needs. TECHNOLOGY SOLUTIONS: Participates in the evaluation, recommendation, development, and implementation of reliable, efficient, and cost-effective technology solutions through partnerships with vendors and select AU-IT groups. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and two years of related field experience OR Associate's degree from an accredited college or university and three years of directly related field experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and seven years of directly related experience and a minimum of two related certifications, i.e. CompTIA A+, or CTS. Must possess and maintain a valid state driver's license. Preferred Qualifications Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level). Master's degree from an accredited college or university in Instructional/Educational Technology, Information Technology, or related field. Experience in a higher education environment. Teaching and/or training experience. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of Windows and Apple hardware/software/OS/iOS support practices. Advanced knowledge of productivity software such Microsoft Office, Adobe Creative Cloud, as well as cloud-based storage such as Box and OneDrive installation and operation. Knowledge of network connectivity, topography, and use of wireless networking, videoconferencing, Zoom/Teams web conferencing, and live streaming. Knowledgeable in the configuration and operation of presentation systems, computer-based simulation, lecture capture, and related collaborative solutions found in classrooms, conference rooms, and event settings. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Skilled and experienced in providing exceptional customer service. ABILITIES Ability to communicate orally and in writing in a clear and concise manner to a variety of customer knowledge levels. Ability to establish and maintain effective working relationships with co-workers, the AU community, and visitors to AU. Ability to troubleshoot and resolve audiovisual system issues in a compressed timeframe. Ability to prioritize and execute tasks in a high-pressure environment. Ability to work before or after hours/weekends as required. Ability to read and understand technical documentation and conduct research to identify and implement corrective solutions. Ability to maintain confidentiality. Ability to pay close attention to details. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually-$53,341/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also . click apply for full job details