The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support.
Job Duties:
Product Strategy & Lifecycle Management
- Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement.
- Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards.
- Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions.
Application Rationalization & Optimization
- Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk.
- Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership.
- Ensure solutions are scalable, reliable, and maintainable over the long term.
Business Partnership & Stakeholder Engagement
- Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements.
- Balance competing demands across regulatory obligations, operational resilience, and innovation.
- Communicate product vision, progress, risks, and value realization to executive and operational stakeholders.
Technical Oversight & Platform Enablement
- Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support.
- Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements.
- Guide technical teams to design solutions that support operational continuity and disaster recovery.
People Leadership & Team Development
- Build, lead, and develop a high-performing product and technical support team.
- Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
- Support workforce planning, skill development, and succession planning aligned with future technology needs.
Delivery & Continuous Improvement
- Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes.
- Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction.
Required Qualifications:
Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders.
Equivalent Experience:
- Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR
- Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role.
Accountabilities:
- Timely delivery of high-quality solutions aligned with strategic business objectives.
- Effective management of budgets, resources, and team performance.
- Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.