Description We are seeking a skilled IT Support Technician to provide comprehensive technical support across a variety of hardware, software, and network systems. This role requires strong troubleshooting abilities, excellent customer service skills, and the ability to work independently in a fast-paced environment. This is a second shift position. Hours will be Sunday-Thursday, 4PM to Midnight, on a 35 hour work week. Training will be M-F, 8-4 or 9-5. Qualifications: 2-4 years of relevant IT support experience. Experience in healthcare environments is a plus. A+ Certification is preferred but not required. Key Responsibilities: Device Imaging, Deployment & Configuration: Perform computer imaging and system upgrades. Deploy PCs, printers, and Wyse terminals, including setup and configuration. Configure and support mobile devices (iPhones, iPads). Install and support clinical and enterprise software applications. Customer Service & Communication: Communicate technical concepts, policies, and solutions clearly and professionally to end users. Deliver one-on-one training and guidance to users and help desk staff on hardware/software usage and standard procedures. Provide exceptional customer service with a proactive, solution-oriented approach. Ensure consistent messaging aligned with our customers standards and practices. Technical Support & Troubleshooting: Analyze and resolve system failures to maintain smooth daily operations. Conduct routine rounds to verify equipment functionality. Enforce electronic and physical security policies for IT assets and infrastructure. Support and maintain end-user infrastructure including PCs (Windows/Mac), printers, LAN, AV, video conferencing, and telephony systems. Troubleshoot and resolve hardware/software issues and provide recommendations for upgrades or replacements. Perform proactive diagnostics and virus checks on desktop systems. Documentation & Ticketing: Create and maintain documentation for problem resolutions, tool configurations, and user guides. Monitor and manage tickets in the Front Range system, documenting actions and closing requests within SLA timelines. Ensure compliance with administrative tasks such as Innotas updates, journal entries, and standardized communication templates. Skills Desktop, Support, Troubleshooting, Hardware, Active directory, Customer service, Deployment, windows 11, MDM, Windows, Technical support, Mac, Printers, O365, Install, Ticketing system, Outlook, Microsoft office Top Skills Details Desktop,Support,Troubleshooting,Hardware,Active directory,Customer service,Deployment,windows 11,MDM Additional Skills & Qualifications Project Support & Operational Excellence: Assist with planning and execution of departmental projects and technology rollouts. Participate in software, hardware, and system upgrades and installations. Meet daily and monthly ticket resolution targets, including mobile ticket closures. Maintain organized and secure cable management, including before/after documentation. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Mineola, NY. Pay and Benefits The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mineola,NY. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Description We are seeking a skilled IT Support Technician to provide comprehensive technical support across a variety of hardware, software, and network systems. This role requires strong troubleshooting abilities, excellent customer service skills, and the ability to work independently in a fast-paced environment. This is a second shift position. Hours will be Sunday-Thursday, 4PM to Midnight, on a 35 hour work week. Training will be M-F, 8-4 or 9-5. Qualifications: 2-4 years of relevant IT support experience. Experience in healthcare environments is a plus. A+ Certification is preferred but not required. Key Responsibilities: Device Imaging, Deployment & Configuration: Perform computer imaging and system upgrades. Deploy PCs, printers, and Wyse terminals, including setup and configuration. Configure and support mobile devices (iPhones, iPads). Install and support clinical and enterprise software applications. Customer Service & Communication: Communicate technical concepts, policies, and solutions clearly and professionally to end users. Deliver one-on-one training and guidance to users and help desk staff on hardware/software usage and standard procedures. Provide exceptional customer service with a proactive, solution-oriented approach. Ensure consistent messaging aligned with our customers standards and practices. Technical Support & Troubleshooting: Analyze and resolve system failures to maintain smooth daily operations. Conduct routine rounds to verify equipment functionality. Enforce electronic and physical security policies for IT assets and infrastructure. Support and maintain end-user infrastructure including PCs (Windows/Mac), printers, LAN, AV, video conferencing, and telephony systems. Troubleshoot and resolve hardware/software issues and provide recommendations for upgrades or replacements. Perform proactive diagnostics and virus checks on desktop systems. Documentation & Ticketing: Create and maintain documentation for problem resolutions, tool configurations, and user guides. Monitor and manage tickets in the Front Range system, documenting actions and closing requests within SLA timelines. Ensure compliance with administrative tasks such as Innotas updates, journal entries, and standardized communication templates. Skills Desktop, Support, Troubleshooting, Hardware, Active directory, Customer service, Deployment, windows 11, MDM, Windows, Technical support, Mac, Printers, O365, Install, Ticketing system, Outlook, Microsoft office Top Skills Details Desktop,Support,Troubleshooting,Hardware,Active directory,Customer service,Deployment,windows 11,MDM Additional Skills & Qualifications Project Support & Operational Excellence: Assist with planning and execution of departmental projects and technology rollouts. Participate in software, hardware, and system upgrades and installations. Meet daily and monthly ticket resolution targets, including mobile ticket closures. Maintain organized and secure cable management, including before/after documentation. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Mineola, NY. Pay and Benefits The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mineola,NY. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills' Details THIS POSITION MUST HAVE AN ACTIVE SECRET CLEARANCE AND BE ABLE TO WORK ON-SITE AT GALVESTON, TX 1. 3 years of experience in desktop support 2. CompTIA A+, CompTIA Sec+ 3. High School diploma Description THIS POSITION IS ON-SITE IN ON-SITE AT GALVESTON, TX Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting, Desktop hardware, Installation, Desktop troubleshooting, Technical support, Office 365, Customer service, Deployment Top Skills Details Windows 10,Windows 7,Hardware,Desktop,Active directory,Imaging,Troubleshooting Additional Skills & Qualifications Required Skills: Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Experience Level Entry Level Job Type & Location This is a Contract position based out of Galveston, TX. Pay and Benefits The pay range for this position is $28.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Galveston,TX. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Top Skills' Details THIS POSITION MUST HAVE AN ACTIVE SECRET CLEARANCE AND BE ABLE TO WORK ON-SITE AT GALVESTON, TX 1. 3 years of experience in desktop support 2. CompTIA A+, CompTIA Sec+ 3. High School diploma Description THIS POSITION IS ON-SITE IN ON-SITE AT GALVESTON, TX Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting, Desktop hardware, Installation, Desktop troubleshooting, Technical support, Office 365, Customer service, Deployment Top Skills Details Windows 10,Windows 7,Hardware,Desktop,Active directory,Imaging,Troubleshooting Additional Skills & Qualifications Required Skills: Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Experience Level Entry Level Job Type & Location This is a Contract position based out of Galveston, TX. Pay and Benefits The pay range for this position is $28.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Galveston,TX. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills' Details Must have an Active Secret clearance and be able to work on-site in New Orleans, LA (no remote) 1) 2-5 years of experience in PC/Desktop/IT support 2) Active CompTIA A+/ CompTIA Net+/ CompTIA Sec+ (must have one of these certs; any of the 3 acceptable) 3) Active Secret Clearance Description Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting, ticketing system, Deployment, Desktop troubleshooting, Installation, Technical support, Office 365, Customer service, Desktop hardware, Install, Hardware installation, Help desk support, Workstation, Printers, Support Top Skills Details Windows 10,Windows 7,Hardware,Desktop,Active directory,Imaging,Troubleshooting,ticketing system Additional Skills & Qualifications Required Skills: Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Experience Level Expert Level Job Type & Location This is a Contract position based out of New Orleans, LA. Pay and Benefits The pay range for this position is $25.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Orleans,LA. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Top Skills' Details Must have an Active Secret clearance and be able to work on-site in New Orleans, LA (no remote) 1) 2-5 years of experience in PC/Desktop/IT support 2) Active CompTIA A+/ CompTIA Net+/ CompTIA Sec+ (must have one of these certs; any of the 3 acceptable) 3) Active Secret Clearance Description Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting, ticketing system, Deployment, Desktop troubleshooting, Installation, Technical support, Office 365, Customer service, Desktop hardware, Install, Hardware installation, Help desk support, Workstation, Printers, Support Top Skills Details Windows 10,Windows 7,Hardware,Desktop,Active directory,Imaging,Troubleshooting,ticketing system Additional Skills & Qualifications Required Skills: Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Experience Level Expert Level Job Type & Location This is a Contract position based out of New Orleans, LA. Pay and Benefits The pay range for this position is $25.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Orleans,LA. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Expected to start early April (after FTC Public Trust is obtained). Work slated to last 3-4 weeks. Description Job Description: AV Technician - Office Relocation Position Overview The AV Technician will support day-to-day audiovisual and media operations across conference rooms, collaboration spaces, and event venues. This role focuses on operational support, setup, monitoring, and troubleshooting of media systems for live, virtual, and hybrid meetings and events. The ideal candidate is hands-on, customer-focused, and eager to develop technical skills in a media operations environment. Must have working knowledge of UC platforms (Teams, Zoom, Webex, etc.). Experience working with professional audio/video equipment. Familiarity with AMX, Crestron, Extron, or Cisco video conferencing systems. This position will require the ability to obtain a Public Trust Clearance. Must be able to obtain a public trust Project should start late March and last 1+ month • Setup, test, and operate AV equipment (TVs, speakers, projectors, video walls, mics, etc.) • Support WebEx, Zoom, and in-room conferencing solutions • Maintain AV asset inventory and ensure technical readiness • Respond to urgent AV issues during live events • Assist in system upgrades and user training • Other duties as assigned. Additional Skills & Qualifications • High level of customer service • Excellent skills in Microsoft Word, Excel, and other Office applications Skills audiovisual, polycom, video teleconferencing, video conferencing, cabling, zoom, webex, Public trust, Support, Desktop, Troubleshooting Job Type & Location This is a Contract position based out of Washington, DC. Pay and Benefits The pay range for this position is $22.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Mar 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Expected to start early April (after FTC Public Trust is obtained). Work slated to last 3-4 weeks. Description Job Description: AV Technician - Office Relocation Position Overview The AV Technician will support day-to-day audiovisual and media operations across conference rooms, collaboration spaces, and event venues. This role focuses on operational support, setup, monitoring, and troubleshooting of media systems for live, virtual, and hybrid meetings and events. The ideal candidate is hands-on, customer-focused, and eager to develop technical skills in a media operations environment. Must have working knowledge of UC platforms (Teams, Zoom, Webex, etc.). Experience working with professional audio/video equipment. Familiarity with AMX, Crestron, Extron, or Cisco video conferencing systems. This position will require the ability to obtain a Public Trust Clearance. Must be able to obtain a public trust Project should start late March and last 1+ month • Setup, test, and operate AV equipment (TVs, speakers, projectors, video walls, mics, etc.) • Support WebEx, Zoom, and in-room conferencing solutions • Maintain AV asset inventory and ensure technical readiness • Respond to urgent AV issues during live events • Assist in system upgrades and user training • Other duties as assigned. Additional Skills & Qualifications • High level of customer service • Excellent skills in Microsoft Word, Excel, and other Office applications Skills audiovisual, polycom, video teleconferencing, video conferencing, cabling, zoom, webex, Public trust, Support, Desktop, Troubleshooting Job Type & Location This is a Contract position based out of Washington, DC. Pay and Benefits The pay range for this position is $22.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Mar 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description Supporting the classroom environment. TEKsystems is seeking a Desktop Support Specialist with a focus on electronic classroom technical support. In this role, you will ensure student training infrastructure remains fully functional and available, while also managing and configuring Active Directory accounts. You'll play a key role in supporting end users by monitoring system performance, resolving technical issues, and identifying opportunities to improve a mission-critical network. Your ability to interpret system metrics and communicate their impact will be essential, as will your experience managing users and computers in an enterprise environment. Skills Active directory, Hardware, Security+, Secret clearance, Windows, Customer service, Windows 10, Technical support, Imaging Top Skills Details Active directory,Hardware,Security+,Secret clearance,Windows Additional Skills & Qualifications SEC+ and secret clearance required The ideal candidate will have at least three years of relevant IT experience, including system and network administration, hardware/software integration, and routine maintenance such as break/fix support, backup and recovery, and asset management. Additional experience with multimedia systems, COI network operations, local group policy, and file share administration is highly valued. Familiarity with configuration and change management, lifecycle support, and workstation/server hardware installation and troubleshooting is essential. Candidates should also have knowledge of system development, cyber defense compliance, and the ability to connect non-Navy workstations to the network. Onsite service center support experience is a plus. A Security+ certification or a qualifying bachelor's degree and an active or interim DoD Secret clearance are required. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Eglin Air Force Base, FL. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eglin Air Force Base,FL. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Description Supporting the classroom environment. TEKsystems is seeking a Desktop Support Specialist with a focus on electronic classroom technical support. In this role, you will ensure student training infrastructure remains fully functional and available, while also managing and configuring Active Directory accounts. You'll play a key role in supporting end users by monitoring system performance, resolving technical issues, and identifying opportunities to improve a mission-critical network. Your ability to interpret system metrics and communicate their impact will be essential, as will your experience managing users and computers in an enterprise environment. Skills Active directory, Hardware, Security+, Secret clearance, Windows, Customer service, Windows 10, Technical support, Imaging Top Skills Details Active directory,Hardware,Security+,Secret clearance,Windows Additional Skills & Qualifications SEC+ and secret clearance required The ideal candidate will have at least three years of relevant IT experience, including system and network administration, hardware/software integration, and routine maintenance such as break/fix support, backup and recovery, and asset management. Additional experience with multimedia systems, COI network operations, local group policy, and file share administration is highly valued. Familiarity with configuration and change management, lifecycle support, and workstation/server hardware installation and troubleshooting is essential. Candidates should also have knowledge of system development, cyber defense compliance, and the ability to connect non-Navy workstations to the network. Onsite service center support experience is a plus. A Security+ certification or a qualifying bachelor's degree and an active or interim DoD Secret clearance are required. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Eglin Air Force Base, FL. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eglin Air Force Base,FL. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
MUST HAVE A SECURITY CLEARANCE. DO NOT APPLY IF YOU DO NOT HAVE A SECURITY CLEARANCE. Description We have an immediate need for 1 desktop support technicians to support the Navy through Leidos. We area looking for individuals with 2+ years of desktop support, have a fully adjudicated secret clearance, and a Security + CE certification. There is 1 position that will be sitting at Naval Base San Diego The individual will be assisting users regarding various hardware and software applications. They troubleshoot and diagnose technical issues, assess user needs, and recommend technical fixes. Key Responsibilities: Technical Support: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Setup and Installation: Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software. Maintenance and Repairs: Install and perform minor repairs to hardware, software, or peripheral equipment. System Performance: Oversee the daily performance of computer systems and conduct diagnostics to investigate and resolve issues. Collaboration: Work with other team members and have worked supporting military personnel, systems analysts, programmers, and other IT staff to solve complex issues. Training: Provide support to users to help them become more proficient with their computer equipment and software at times as well. Qualifications: - Experience: 2-4 or more years of basic technical support experience. - Skills: Proficiency in computer systems, hardware, and network operation. Familiarity with various operating systems such as Windows, MacOS, and Linux. Additional Duties: - Maintain a work log of job tickets and maintenance tasks. This role is crucial for maintaining the smooth operation of computer systems and IT infrastructure for the Navy at Naval Air station Coronado. Skills Desktop, Windows 10, Troubleshooting, Customer service, Hardware, Windows, Technical support, Active directory, Secret clearance, Security+ Top Skills Details Desktop,Windows 10,Troubleshooting,Customer service,Hardware,Windows,Technical support Additional Skills & Qualifications Must have a fully adjudicated clearance along with a Security + CE and 4 years of IT experience in total. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Coronado, CA. Pay and Benefits The pay range for this position is $33.60 - $33.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Coronado,CA. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
MUST HAVE A SECURITY CLEARANCE. DO NOT APPLY IF YOU DO NOT HAVE A SECURITY CLEARANCE. Description We have an immediate need for 1 desktop support technicians to support the Navy through Leidos. We area looking for individuals with 2+ years of desktop support, have a fully adjudicated secret clearance, and a Security + CE certification. There is 1 position that will be sitting at Naval Base San Diego The individual will be assisting users regarding various hardware and software applications. They troubleshoot and diagnose technical issues, assess user needs, and recommend technical fixes. Key Responsibilities: Technical Support: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Setup and Installation: Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software. Maintenance and Repairs: Install and perform minor repairs to hardware, software, or peripheral equipment. System Performance: Oversee the daily performance of computer systems and conduct diagnostics to investigate and resolve issues. Collaboration: Work with other team members and have worked supporting military personnel, systems analysts, programmers, and other IT staff to solve complex issues. Training: Provide support to users to help them become more proficient with their computer equipment and software at times as well. Qualifications: - Experience: 2-4 or more years of basic technical support experience. - Skills: Proficiency in computer systems, hardware, and network operation. Familiarity with various operating systems such as Windows, MacOS, and Linux. Additional Duties: - Maintain a work log of job tickets and maintenance tasks. This role is crucial for maintaining the smooth operation of computer systems and IT infrastructure for the Navy at Naval Air station Coronado. Skills Desktop, Windows 10, Troubleshooting, Customer service, Hardware, Windows, Technical support, Active directory, Secret clearance, Security+ Top Skills Details Desktop,Windows 10,Troubleshooting,Customer service,Hardware,Windows,Technical support Additional Skills & Qualifications Must have a fully adjudicated clearance along with a Security + CE and 4 years of IT experience in total. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Coronado, CA. Pay and Benefits The pay range for this position is $33.60 - $33.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Coronado,CA. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service. Must have strong Customer Service skills, along with strong oral and written communication skills. Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. Skills Help desk support, Help desk, Customer service, Service desk, Windows, Phone support, Desktop, Troubleshooting, Technical support, Ticketing system, Service Top Skills Details Help desk support,Help desk,Customer service,Service desk,Windows,Phone support,Desktop Responsibilities: • Responsible for ticket documentation, escalation to the correct individual/department and closing out tickets within ServiceNow. This team averages about 25-30 tickets per week. • Responsible for assigning and resolving tickets coming in via email or phone • Activating Duo two factor authentication on end user devices, troubleshooting and verifying correct identities for risk management when 2 factor authentication fails. • Account Access Management through a proprietary tool similar to Active Directory. Service Desk analysts are responsible for provisioning access and locking accounts when necessary • Understanding of troubleshooting O365 applications. This role is responsible for troubleshooting a lot of email issues especially with new incoming students and faculty members when getting their accounts linked and set up appropriately • Navigating student Google Workplace access through O365 account credentials. • Utilize Cisco Finesse to make and receive calls available through web browser. • Fundamental understanding of hardware and software installation and troubleshooting in a desktop computing environment. Job Type & Location This is a Contract position based out of Chicago, IL. Pay and Benefits The pay range for this position is $8.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Mar 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Description Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service. Must have strong Customer Service skills, along with strong oral and written communication skills. Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. Skills Help desk support, Help desk, Customer service, Service desk, Windows, Phone support, Desktop, Troubleshooting, Technical support, Ticketing system, Service Top Skills Details Help desk support,Help desk,Customer service,Service desk,Windows,Phone support,Desktop Responsibilities: • Responsible for ticket documentation, escalation to the correct individual/department and closing out tickets within ServiceNow. This team averages about 25-30 tickets per week. • Responsible for assigning and resolving tickets coming in via email or phone • Activating Duo two factor authentication on end user devices, troubleshooting and verifying correct identities for risk management when 2 factor authentication fails. • Account Access Management through a proprietary tool similar to Active Directory. Service Desk analysts are responsible for provisioning access and locking accounts when necessary • Understanding of troubleshooting O365 applications. This role is responsible for troubleshooting a lot of email issues especially with new incoming students and faculty members when getting their accounts linked and set up appropriately • Navigating student Google Workplace access through O365 account credentials. • Utilize Cisco Finesse to make and receive calls available through web browser. • Fundamental understanding of hardware and software installation and troubleshooting in a desktop computing environment. Job Type & Location This is a Contract position based out of Chicago, IL. Pay and Benefits The pay range for this position is $8.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Mar 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: SCITRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and understanding to protect the U.S. and its global allies. Northrop Grumman Mission Systems is looking for you to join our team as a Field Engineer Level 2 or 3 based out of Mayport, FL. This role includesCONUS/OCONUS travel. S uccessful completion of a GSEG SME required training in San Diego (Rancho Bernardo), CA is required with some travel to other US locations such as Baltimore, MD. What You'll get to Do: Be part of The Triton Ground Segment Integrated Product Team (IPT) overseas. This is an exciting and dynamic opportunity for to work across a multi-disciplinary team in a fast pace hands on environment. Be part of a deployment team and perform hands on technical tasks during ground system installation and integration activities. Join a Field Engineering team supporting initial deployment, operations and maintenance of a complex airborne and terrestrial tactical communication system providing voice and data services in real world operations on the Triton program at various locations. Work closely with several diverse Integrated Product Teams as well as provide guidance to manufacturing engineering, logistics and operations staff. Quickly develop Triton ground segment system and process knowledge by working closely with the local design and production team. Serve as the technical Support onsite during physical installs of ground segment systems. The environment consists of tightly controlled configuration managed system with attention to process definition. The onsite build up will consist of HW installation, Network configuration, Software deployment, customer audits and acceptance testing. Work closely with the Military/Government customer as well as internal Northrop Grumman engineering teams. Assist and develop proficiency with performance of other engineering and operational duties as required. Maintain certifications and training of the most current and relevant technologies and aspects of a dynamic system with upgrades related to diminished manufacture supply (DMS) and new technologies. Travel 10-25% (likely travel to Rancho Bernardo, CA for training and and other overseas location(s).) This position may be filled as a Field Engineer Level 2 or Field Engineer Level 3. Basic Qualifications Field Engineer Level 2: Bachelor of Science degree and 2 years experience; an additional 4 years' experience may be considered in lieu of a Bachelor's degree. Experience with the repair, configuration, troubleshooting and operations of network devices and computer systems (Windows and Linux Operating Systems Certifications). Must be able to use engineering drawings for troubleshooting and use standard desktop computer and Windows based tools to produce or edit documents including drawings, plans, procedures and reports. Must be very well rounded and knowledgeable in SW installation procedures, commercial IT equipment troubleshooting, system level acceptance testing, and commercial electronics hardware. Comp TIA Security+ and A+ Certifications (experience in lieu of A+ cert is acceptable), or ability to obtain within 3 months. Candidate must be willing to work extended hours and non-standard shifts. Candidate must be willing to work on CONUS and OCONUS assignments as required. Must have the physical ability to easily maneuver around equipment in test lab, lift equipment weighing up to 40 pounds, and able to pass a pre-assignment medical examination IAW USCENTCOM INDIVIDUAL PROTECTION AND INDIVIDUAL/UNIT DEPLOYMENT POLICY requirements. Willingness and ability to successfully complete GSEG SME required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL. US Citizenship and active/current DoD Top Secret clearance are required. Must have the ability to obtain SCI clearance. Basic Qualifications Field Engineer Level 3: Bachelor of Science Degree with 5 year's experience; or Master of Science Degree with 3 year's experience. An additional 4 year's experience may be considered in lieu of a Bachelor's Degree. Experience with the repair, configuration, troubleshooting and operations of network devices and computer systems (Windows and Linux Operating Systems Certifications). Must be able to use engineering drawings for troubleshooting and use standard desktop computer and Windows based tools to produce or edit documents including drawings, plans, procedures and reports. Must be very well rounded and knowledgeable in SW installation procedures, commercial IT equipment troubleshooting, system level acceptance testing, and commercial electronics hardware. Comp TIA Security+ and A+ Certifications (experience in lieu of A+ cert is acceptable), or ability to obtain within 3 months. Candidate must be willing to work extended hours and non-standard shifts. Candidate must be willing to work on CONUS and OCONUS assignments as required. Must have the physical ability to easily maneuver around equipment in test lab, lift equipment weighing up to 40 pounds, and able to pass a pre-assignment medical examination IAW USCENTCOM INDIVIDUAL PROTECTION AND INDIVIDUAL/UNIT DEPLOYMENT POLICY requirements. Willingness and ability to successfully complete GSEG SME required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL. US Citizenship and active/current DoD Top Secret clearance are required. Must have the ability to obtain SCI clearance. Preferred Qualifications: DoD 8570 Certification ( DoD 8570 defines certification levels based on job functions, including IAT (Information Assurance Technical), IAM (Information Assurance Management), and IASAE (IA System Architect and Engineer) Experience working in a diverse and complex HW and SW integration and deployment environment with an emphasis on configuration management and first time quality. Experience working in several of the following engineering disciplines: Test Engineering, Field Engineering, Hardware Design, Manufacturing Engineering, Software Deployment, Cyber Security, Systems Engineering and Network Engineering Experience with Microsoft Server, Windows domain architectures, Windows Active Directory, LDAP, VMWare, and knowledge of SAN storage systems, Red Hat Linux Operating System experience and/or certification for current versions Knowledge of Python and Powershell scripting Experience with Ansible Network Certifications/Extensive Experience Knowledge of environmental monitoring tools (Wireshark/HBSS/Solar Winds/Splunk) Experience with deployment of system images in an enterprise environment Experience with SIPR network, trusted downloads and DoD Safe It is imperative that this candidate be familiar with ground stations which utilize a System Admin Manual (SAM) Experience with IETM's, NATOPS, Maintenance instructions and Maintenance sign off processes Experience supporting deployed aeronautical systems Voice and Data COMMS experience a plus Experience with Cyber system requirements, STIGs, ATO and other relevant processes Primary Level Salary Range: $65,500.00 - $98,300.00Secondary Level Salary Range: $81,400.00 - $122,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date . click apply for full job details
03/04/2026
Full time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: SCITRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and understanding to protect the U.S. and its global allies. Northrop Grumman Mission Systems is looking for you to join our team as a Field Engineer Level 2 or 3 based out of Mayport, FL. This role includesCONUS/OCONUS travel. S uccessful completion of a GSEG SME required training in San Diego (Rancho Bernardo), CA is required with some travel to other US locations such as Baltimore, MD. What You'll get to Do: Be part of The Triton Ground Segment Integrated Product Team (IPT) overseas. This is an exciting and dynamic opportunity for to work across a multi-disciplinary team in a fast pace hands on environment. Be part of a deployment team and perform hands on technical tasks during ground system installation and integration activities. Join a Field Engineering team supporting initial deployment, operations and maintenance of a complex airborne and terrestrial tactical communication system providing voice and data services in real world operations on the Triton program at various locations. Work closely with several diverse Integrated Product Teams as well as provide guidance to manufacturing engineering, logistics and operations staff. Quickly develop Triton ground segment system and process knowledge by working closely with the local design and production team. Serve as the technical Support onsite during physical installs of ground segment systems. The environment consists of tightly controlled configuration managed system with attention to process definition. The onsite build up will consist of HW installation, Network configuration, Software deployment, customer audits and acceptance testing. Work closely with the Military/Government customer as well as internal Northrop Grumman engineering teams. Assist and develop proficiency with performance of other engineering and operational duties as required. Maintain certifications and training of the most current and relevant technologies and aspects of a dynamic system with upgrades related to diminished manufacture supply (DMS) and new technologies. Travel 10-25% (likely travel to Rancho Bernardo, CA for training and and other overseas location(s).) This position may be filled as a Field Engineer Level 2 or Field Engineer Level 3. Basic Qualifications Field Engineer Level 2: Bachelor of Science degree and 2 years experience; an additional 4 years' experience may be considered in lieu of a Bachelor's degree. Experience with the repair, configuration, troubleshooting and operations of network devices and computer systems (Windows and Linux Operating Systems Certifications). Must be able to use engineering drawings for troubleshooting and use standard desktop computer and Windows based tools to produce or edit documents including drawings, plans, procedures and reports. Must be very well rounded and knowledgeable in SW installation procedures, commercial IT equipment troubleshooting, system level acceptance testing, and commercial electronics hardware. Comp TIA Security+ and A+ Certifications (experience in lieu of A+ cert is acceptable), or ability to obtain within 3 months. Candidate must be willing to work extended hours and non-standard shifts. Candidate must be willing to work on CONUS and OCONUS assignments as required. Must have the physical ability to easily maneuver around equipment in test lab, lift equipment weighing up to 40 pounds, and able to pass a pre-assignment medical examination IAW USCENTCOM INDIVIDUAL PROTECTION AND INDIVIDUAL/UNIT DEPLOYMENT POLICY requirements. Willingness and ability to successfully complete GSEG SME required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL. US Citizenship and active/current DoD Top Secret clearance are required. Must have the ability to obtain SCI clearance. Basic Qualifications Field Engineer Level 3: Bachelor of Science Degree with 5 year's experience; or Master of Science Degree with 3 year's experience. An additional 4 year's experience may be considered in lieu of a Bachelor's Degree. Experience with the repair, configuration, troubleshooting and operations of network devices and computer systems (Windows and Linux Operating Systems Certifications). Must be able to use engineering drawings for troubleshooting and use standard desktop computer and Windows based tools to produce or edit documents including drawings, plans, procedures and reports. Must be very well rounded and knowledgeable in SW installation procedures, commercial IT equipment troubleshooting, system level acceptance testing, and commercial electronics hardware. Comp TIA Security+ and A+ Certifications (experience in lieu of A+ cert is acceptable), or ability to obtain within 3 months. Candidate must be willing to work extended hours and non-standard shifts. Candidate must be willing to work on CONUS and OCONUS assignments as required. Must have the physical ability to easily maneuver around equipment in test lab, lift equipment weighing up to 40 pounds, and able to pass a pre-assignment medical examination IAW USCENTCOM INDIVIDUAL PROTECTION AND INDIVIDUAL/UNIT DEPLOYMENT POLICY requirements. Willingness and ability to successfully complete GSEG SME required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL. US Citizenship and active/current DoD Top Secret clearance are required. Must have the ability to obtain SCI clearance. Preferred Qualifications: DoD 8570 Certification ( DoD 8570 defines certification levels based on job functions, including IAT (Information Assurance Technical), IAM (Information Assurance Management), and IASAE (IA System Architect and Engineer) Experience working in a diverse and complex HW and SW integration and deployment environment with an emphasis on configuration management and first time quality. Experience working in several of the following engineering disciplines: Test Engineering, Field Engineering, Hardware Design, Manufacturing Engineering, Software Deployment, Cyber Security, Systems Engineering and Network Engineering Experience with Microsoft Server, Windows domain architectures, Windows Active Directory, LDAP, VMWare, and knowledge of SAN storage systems, Red Hat Linux Operating System experience and/or certification for current versions Knowledge of Python and Powershell scripting Experience with Ansible Network Certifications/Extensive Experience Knowledge of environmental monitoring tools (Wireshark/HBSS/Solar Winds/Splunk) Experience with deployment of system images in an enterprise environment Experience with SIPR network, trusted downloads and DoD Safe It is imperative that this candidate be familiar with ground stations which utilize a System Admin Manual (SAM) Experience with IETM's, NATOPS, Maintenance instructions and Maintenance sign off processes Experience supporting deployed aeronautical systems Voice and Data COMMS experience a plus Experience with Cyber system requirements, STIGs, ATO and other relevant processes Primary Level Salary Range: $65,500.00 - $98,300.00Secondary Level Salary Range: $81,400.00 - $122,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date . click apply for full job details
The Desktop Solutions Architect serves as the enterprise authority and visionary for the Windows based device architecture, strategy, innovation, and user experience. They are responsible for leading the design and governance of all aspects that impact the Windows ecosystem, such as Endpoint Management, Active Directory, Entra ID, and Microsoft 365 (M365). The Desktop Solutions Architect is responsible for the Windows device lifecycle, including oversight of desktop image designs and builds, desktop imaging processes, automated endpoint management, Active Directory and Entra ID engineering, SSO, MFA, and M365 integration with applications like Office, Teams, OneDrive, and SharePoint. This role collaborates with executive leadership, cybersecurity, compliance, and infrastructure teams to define standards, enforce governance, and lead transformational initiatives. The Desktop Solutions Architect also mentors engineering teams, evaluates emerging technologies, and plays a critical role in shaping the digital workplace strategy for the organization. Essential Job Statements Serve as the Champion of the End-User Windows Desktop experience and lead continuous improvement of Windows-based experiences in the organization Be the Enterprise expert in Endpoint Management (Microsoft MECM and Intune) and drive best practices for the organization Provide senior level expertise on hybrid Active Directory design and implementation Develop and maintain best in class standards for device images and deployments, both on-prem and remote Drive maximum utilization of existing Microsoft solutions like Entra ID for SSO/MFA, Conditional Access, and related Identity Management applications Lead the evaluation and strategic adoption of emerging Microsoft Desktop-related technologies, integrations, and vendor solutions. Architect and oversee pilot programs, proof-of-concepts, and enterprise rollouts. Champion innovation by aligning technology capabilities with organizational goals and clinical outcomes. Lead enterprise-wide initiatives to enhance system integration, automation, fault tolerance, and resiliency. Collaborate with clinical, security, infrastructure, and application teams to design and implement scalable, secure, and high-performing Microsoft Desktop solutions. Design and implement advanced monitoring frameworks and performance dashboards. Deliver actionable insights to leadership through analytics and reporting. Continuously assess system health and recommend architectural improvements to optimize performance and user experience. Interpret and disseminate technical advisories, vendor communications, and industry trends. Establish governance frameworks to ensure compliance, lifecycle management, and alignment with enterprise architecture standards. Identify and mitigate risks related to system performance, security, and compliance. Lead proactive remediation efforts, including patching, configuration management, and lifecycle planning to ensure platform stability and supportability. Manage vendor relationships and support contracts for Microsoft 365 and related services. Provide strategic recommendations to leadership on renewals, optimizations, and vendor performance. Evaluate alternative service models and licensing strategies to maximize value. Deliver high-impact training sessions, workshops, or executive briefings on advanced Microsoft 365 topics. Serve as a subject matter expert and thought leader, fostering a culture of continuous learning and innovation across the organization. Patient Population: N/A Employment Qualifications Required Education: Master's degree in computer science, Information Technology, Cyber Security, Information Systems or a related degree. Or relevant experience Preferred Education: N/A Licensing/ Certification Licensure/Certification Required: Any Microsoft Certification related to Microsoft 365, Azure, Active Directory, Entra, or Window Desktops (e.g. Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate, Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert) Licensure/Certification Preferred: N/A Minimum Qualifications Years and Type of Required Experience: 12+ years of endpoint administrative and solutions experience in a large deployment (10,000+ devices). 10+ years of experience with on-prem and remote Windows-based device imaging and deployment. 7+ years of experience with advanced user support and solution development. 7+ years Active Directory experience Other Knowledge, Skills and Abilities Required: Strong knowledge of healthcare technology regulations like HIPAA and HITECH. Expert knowledge of SSO, MFA, Conditional Access, and related Identity Management technology. Demonstrated highest level of understanding of system architecture, both software and hardware components. Strong knowledge of system performance and tuning techniques. Well versed in additional technologies: network, web, system security functions. Project planning and supervision. Strong organizational skills. Top level technical expert in highly specialized systems programming. Expert knowledge of personal computer hardware, including all system unit components and peripherals. Expert knowledge of Microsoft operating systems, networking software, and related items Other Knowledge, Skills and Abilities Preferred: 7+ years of experience working in a healthcare setting Combination of education and experience in lieu of a degree. Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Exposure to potential electrical shock Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
03/04/2026
Full time
The Desktop Solutions Architect serves as the enterprise authority and visionary for the Windows based device architecture, strategy, innovation, and user experience. They are responsible for leading the design and governance of all aspects that impact the Windows ecosystem, such as Endpoint Management, Active Directory, Entra ID, and Microsoft 365 (M365). The Desktop Solutions Architect is responsible for the Windows device lifecycle, including oversight of desktop image designs and builds, desktop imaging processes, automated endpoint management, Active Directory and Entra ID engineering, SSO, MFA, and M365 integration with applications like Office, Teams, OneDrive, and SharePoint. This role collaborates with executive leadership, cybersecurity, compliance, and infrastructure teams to define standards, enforce governance, and lead transformational initiatives. The Desktop Solutions Architect also mentors engineering teams, evaluates emerging technologies, and plays a critical role in shaping the digital workplace strategy for the organization. Essential Job Statements Serve as the Champion of the End-User Windows Desktop experience and lead continuous improvement of Windows-based experiences in the organization Be the Enterprise expert in Endpoint Management (Microsoft MECM and Intune) and drive best practices for the organization Provide senior level expertise on hybrid Active Directory design and implementation Develop and maintain best in class standards for device images and deployments, both on-prem and remote Drive maximum utilization of existing Microsoft solutions like Entra ID for SSO/MFA, Conditional Access, and related Identity Management applications Lead the evaluation and strategic adoption of emerging Microsoft Desktop-related technologies, integrations, and vendor solutions. Architect and oversee pilot programs, proof-of-concepts, and enterprise rollouts. Champion innovation by aligning technology capabilities with organizational goals and clinical outcomes. Lead enterprise-wide initiatives to enhance system integration, automation, fault tolerance, and resiliency. Collaborate with clinical, security, infrastructure, and application teams to design and implement scalable, secure, and high-performing Microsoft Desktop solutions. Design and implement advanced monitoring frameworks and performance dashboards. Deliver actionable insights to leadership through analytics and reporting. Continuously assess system health and recommend architectural improvements to optimize performance and user experience. Interpret and disseminate technical advisories, vendor communications, and industry trends. Establish governance frameworks to ensure compliance, lifecycle management, and alignment with enterprise architecture standards. Identify and mitigate risks related to system performance, security, and compliance. Lead proactive remediation efforts, including patching, configuration management, and lifecycle planning to ensure platform stability and supportability. Manage vendor relationships and support contracts for Microsoft 365 and related services. Provide strategic recommendations to leadership on renewals, optimizations, and vendor performance. Evaluate alternative service models and licensing strategies to maximize value. Deliver high-impact training sessions, workshops, or executive briefings on advanced Microsoft 365 topics. Serve as a subject matter expert and thought leader, fostering a culture of continuous learning and innovation across the organization. Patient Population: N/A Employment Qualifications Required Education: Master's degree in computer science, Information Technology, Cyber Security, Information Systems or a related degree. Or relevant experience Preferred Education: N/A Licensing/ Certification Licensure/Certification Required: Any Microsoft Certification related to Microsoft 365, Azure, Active Directory, Entra, or Window Desktops (e.g. Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate, Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert) Licensure/Certification Preferred: N/A Minimum Qualifications Years and Type of Required Experience: 12+ years of endpoint administrative and solutions experience in a large deployment (10,000+ devices). 10+ years of experience with on-prem and remote Windows-based device imaging and deployment. 7+ years of experience with advanced user support and solution development. 7+ years Active Directory experience Other Knowledge, Skills and Abilities Required: Strong knowledge of healthcare technology regulations like HIPAA and HITECH. Expert knowledge of SSO, MFA, Conditional Access, and related Identity Management technology. Demonstrated highest level of understanding of system architecture, both software and hardware components. Strong knowledge of system performance and tuning techniques. Well versed in additional technologies: network, web, system security functions. Project planning and supervision. Strong organizational skills. Top level technical expert in highly specialized systems programming. Expert knowledge of personal computer hardware, including all system unit components and peripherals. Expert knowledge of Microsoft operating systems, networking software, and related items Other Knowledge, Skills and Abilities Preferred: 7+ years of experience working in a healthcare setting Combination of education and experience in lieu of a degree. Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Exposure to potential electrical shock Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
University of California Agriculture and Natural Resources
El Macero, California
Applications Programmer 4 - Davis, CA, Job ID 82901 University of California Agriculture and Natural Resources Job Description Position Summary: Develops and maintains software applications and services including researching, designing, writing, testing, debugging, and troubleshooting source code across server, mobile, and desktop environments. Also contributes to the design of related databases, user interfaces, and system integrations. Work includes the full software development lifecycle including requirements analysis and design, quality assurance, maintenance, and documentation. Collaborates with researchers and stakeholders to ensure applications reflect research-based models and meet functional needs in agriculture. This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $93,200.00/year to $133,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2026. Key Responsibilities: 70% APPLICATION DEVELOPMENT: Use .NET languages, SQL, TypeScript/JavaScript, SASS, HTML5, and SVG to develop web applications, mobile applications, and web services. Applies advanced software concepts to design, develop, modify, debug, deploy, and evaluate highly complex software solutions. Analyzes existing systems and devises algorithms for new software implementations. Designs and implements algorithms that incorporate agronomic knowledge to ensure applications provide scientifically accurate decision support. Conducts data analysis, testing, and debugging. Monitors and evaluates new web development standards, devices, tools, and technologies and applies UC security practices and industry best practices. Prepares and obtains approval for system documentation. Initiates changes in development and system standards. Defines technical requirements for software specifications and develops test plans. Develops system conversion and implementation plans. Performs data modeling, performance and integration testing. Writes technical documentation to support development, implementation, and troubleshooting. Adheres to the IT team standards, development guidelines, and best practices to ensure consistency, maintainability, and alignment with UC ANR IT. Contributes to project management, business analysis, technical architecture, user experience, and visual design as part of the full software development lifecycle. 20% APPLICATIONS ANALYSIS: Collaborate with researchers and farm advisors to evaluate requirements and ensure applications deliver value to users. Perform project management and business analysis functions as part of the development lifecycle. Use technical expertise to evaluate third-party solutions and provide integration guidance and support. May serve as technical lead for multiple software development projects of moderate to broad scope. Set project-level direction and priorities. Adhere to project plans and timelines. 10% SUPPORT: Provide support and training to division personnel for applications. Serve as consultant during application development process. Provide internally and externally facing application documentation. Requirements: Demonstrated experience with professional application development. Advanced skills associated with large-scale software design, modification, implementation and deployment. Skills to analyze problems, evaluate and propose potential solutions. Familiarity with agricultural or biological data models. Experience developing and deploying ASP.NET 4.6 Web API applications using C#. Experience with the Angular framework. Experience with the Git version control system, or similar distributed VCS. Experience with Typescript, SASS, HTML5, and responsive design. Experience with SVG authoring for scalable vector graphics. Strong project management and business analysis skills. Experience creating or maintaining mobile applications or websites. Experience using Structured Query Language (SQL), including database and table structure and design. Experience maintaining, refactoring, and upgrading legacy systems. Skills to provide training to both technical and non-technical personnel. Ability to apply critical thinking to evaluate diverse inputs (scientific, user, and feature requirements) and make design decisions that balance user experience, scalability, and architecture. Ability to guide technical direction and set strategic priorities for application development in a resource-limited environment. Demonstrated experience in user experience design, visual design, and technical architecture. Skills to develop, design, and present technical or informational documentation for formal or casual training sessions. Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop system conversion and implementation plans. Advanced experience with planning for deployment and creation of feedback mechanisms. Interpersonal, oral, and written skills to communicate and collaborate with a wide range of faculty, staff, and other users. Self-motivated and works independently and as part of a team. Able to quickly learn new concepts. Organizational skills to achieve timely progress on multiple simultaneous projects, distribute effort appropriately among projects, meet deadlines, and maintain a high level of productivity. Experience with functional programming concepts. For instance: LINQ in C#. Preferred Skills: Experience with Drupal. Experience with 1 or more JavaScript-based UI frameworks/libraries besides Angular: React, Ember.js,Vue.js, etc. Experience with Agile methodology. Experience with developing ColdFusion applications (for support of legacy applications). Experience with Service Oriented Architecture and/or microservices. Experience developing and executing complex test plans. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement:As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty . click apply for full job details
03/04/2026
Full time
Applications Programmer 4 - Davis, CA, Job ID 82901 University of California Agriculture and Natural Resources Job Description Position Summary: Develops and maintains software applications and services including researching, designing, writing, testing, debugging, and troubleshooting source code across server, mobile, and desktop environments. Also contributes to the design of related databases, user interfaces, and system integrations. Work includes the full software development lifecycle including requirements analysis and design, quality assurance, maintenance, and documentation. Collaborates with researchers and stakeholders to ensure applications reflect research-based models and meet functional needs in agriculture. This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $93,200.00/year to $133,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2026. Key Responsibilities: 70% APPLICATION DEVELOPMENT: Use .NET languages, SQL, TypeScript/JavaScript, SASS, HTML5, and SVG to develop web applications, mobile applications, and web services. Applies advanced software concepts to design, develop, modify, debug, deploy, and evaluate highly complex software solutions. Analyzes existing systems and devises algorithms for new software implementations. Designs and implements algorithms that incorporate agronomic knowledge to ensure applications provide scientifically accurate decision support. Conducts data analysis, testing, and debugging. Monitors and evaluates new web development standards, devices, tools, and technologies and applies UC security practices and industry best practices. Prepares and obtains approval for system documentation. Initiates changes in development and system standards. Defines technical requirements for software specifications and develops test plans. Develops system conversion and implementation plans. Performs data modeling, performance and integration testing. Writes technical documentation to support development, implementation, and troubleshooting. Adheres to the IT team standards, development guidelines, and best practices to ensure consistency, maintainability, and alignment with UC ANR IT. Contributes to project management, business analysis, technical architecture, user experience, and visual design as part of the full software development lifecycle. 20% APPLICATIONS ANALYSIS: Collaborate with researchers and farm advisors to evaluate requirements and ensure applications deliver value to users. Perform project management and business analysis functions as part of the development lifecycle. Use technical expertise to evaluate third-party solutions and provide integration guidance and support. May serve as technical lead for multiple software development projects of moderate to broad scope. Set project-level direction and priorities. Adhere to project plans and timelines. 10% SUPPORT: Provide support and training to division personnel for applications. Serve as consultant during application development process. Provide internally and externally facing application documentation. Requirements: Demonstrated experience with professional application development. Advanced skills associated with large-scale software design, modification, implementation and deployment. Skills to analyze problems, evaluate and propose potential solutions. Familiarity with agricultural or biological data models. Experience developing and deploying ASP.NET 4.6 Web API applications using C#. Experience with the Angular framework. Experience with the Git version control system, or similar distributed VCS. Experience with Typescript, SASS, HTML5, and responsive design. Experience with SVG authoring for scalable vector graphics. Strong project management and business analysis skills. Experience creating or maintaining mobile applications or websites. Experience using Structured Query Language (SQL), including database and table structure and design. Experience maintaining, refactoring, and upgrading legacy systems. Skills to provide training to both technical and non-technical personnel. Ability to apply critical thinking to evaluate diverse inputs (scientific, user, and feature requirements) and make design decisions that balance user experience, scalability, and architecture. Ability to guide technical direction and set strategic priorities for application development in a resource-limited environment. Demonstrated experience in user experience design, visual design, and technical architecture. Skills to develop, design, and present technical or informational documentation for formal or casual training sessions. Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop system conversion and implementation plans. Advanced experience with planning for deployment and creation of feedback mechanisms. Interpersonal, oral, and written skills to communicate and collaborate with a wide range of faculty, staff, and other users. Self-motivated and works independently and as part of a team. Able to quickly learn new concepts. Organizational skills to achieve timely progress on multiple simultaneous projects, distribute effort appropriately among projects, meet deadlines, and maintain a high level of productivity. Experience with functional programming concepts. For instance: LINQ in C#. Preferred Skills: Experience with Drupal. Experience with 1 or more JavaScript-based UI frameworks/libraries besides Angular: React, Ember.js,Vue.js, etc. Experience with Agile methodology. Experience with developing ColdFusion applications (for support of legacy applications). Experience with Service Oriented Architecture and/or microservices. Experience developing and executing complex test plans. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement:As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty . click apply for full job details
Compensation Details: Team members earn $22.00-$27.50 per hour. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Job Description: Position Summary: Responsible for the daily operations support and administration of computing infrastructure at the center. This position will work independently to support the overall Infrastructure to include all Windows 10 desktops, WAN/LAN routing, Servers, Scanners and telecommunications while reporting to the Inventory/Data Control Manager for other projects. Major Activities/Accountabilities -Working with vendor on voice console issues -Troubleshooting/repairing warehouse equipment for end users -Shuttle testing equipment/stations -Working with vendors - getting RMAs/sending off equipment for repairs -Issuing access codes for WMS, maintain user log for compliance, requesting user access in Service Mgt Portal -Attend meetings/participate in conference calls - update corporate IT and managers -Order data supplies for warehouse AUTHORITY AND RESPONSIBILITY: What typical decisions does this position have the authority to make? Purchasing data supplies that has been previously budgeted for or requested by manager Send of data equipment (ex. RF scanner, voice, VC80) for repairs when needed Determining appropriate level of AS400 access Reporting to either RSC based off the needs of the business unless otherwise directed What typical decisions does this position refer to others for approval? Purchasing supplies and equipment not budgeted for Working with operations on determining time and date to perform server and equipment testing/upgrades due to down time in the warehouse KNOWLEDGE, EXPERIENCE, AND COMPETENCIES: Education: Associate degree in Computer Science, MIS or related field or equivalent experience. Experience: Minimum of 3-year experience in supporting various end users with hardware and software including procedural problems. Must have experience with supporting devices in a network environment. Key Competencies: Excellent communication and interpersonal skills required. Strong troubleshooting skills a must. Must be able to work autonomously and participate in team activities. Must be customer service oriented. Knowledge or experience with AS400 and SAP software a plus. This position works (5) 8-hour days and may require overtime. Physical Requirements: Must be able to lift and carry up to 50 pounds of IT devices to a height of 3-4 feet. Must be able to bend, kneel, and sit properly to setup IT equipment under and on top of desks in offices and cubicles. Must be able to operate scissor lift (or willing to become certified on) to access data points throughout warehouse, etc. Flexibility to provide support to a 24/7 operation Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
03/01/2026
Full time
Compensation Details: Team members earn $22.00-$27.50 per hour. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Job Description: Position Summary: Responsible for the daily operations support and administration of computing infrastructure at the center. This position will work independently to support the overall Infrastructure to include all Windows 10 desktops, WAN/LAN routing, Servers, Scanners and telecommunications while reporting to the Inventory/Data Control Manager for other projects. Major Activities/Accountabilities -Working with vendor on voice console issues -Troubleshooting/repairing warehouse equipment for end users -Shuttle testing equipment/stations -Working with vendors - getting RMAs/sending off equipment for repairs -Issuing access codes for WMS, maintain user log for compliance, requesting user access in Service Mgt Portal -Attend meetings/participate in conference calls - update corporate IT and managers -Order data supplies for warehouse AUTHORITY AND RESPONSIBILITY: What typical decisions does this position have the authority to make? Purchasing data supplies that has been previously budgeted for or requested by manager Send of data equipment (ex. RF scanner, voice, VC80) for repairs when needed Determining appropriate level of AS400 access Reporting to either RSC based off the needs of the business unless otherwise directed What typical decisions does this position refer to others for approval? Purchasing supplies and equipment not budgeted for Working with operations on determining time and date to perform server and equipment testing/upgrades due to down time in the warehouse KNOWLEDGE, EXPERIENCE, AND COMPETENCIES: Education: Associate degree in Computer Science, MIS or related field or equivalent experience. Experience: Minimum of 3-year experience in supporting various end users with hardware and software including procedural problems. Must have experience with supporting devices in a network environment. Key Competencies: Excellent communication and interpersonal skills required. Strong troubleshooting skills a must. Must be able to work autonomously and participate in team activities. Must be customer service oriented. Knowledge or experience with AS400 and SAP software a plus. This position works (5) 8-hour days and may require overtime. Physical Requirements: Must be able to lift and carry up to 50 pounds of IT devices to a height of 3-4 feet. Must be able to bend, kneel, and sit properly to setup IT equipment under and on top of desks in offices and cubicles. Must be able to operate scissor lift (or willing to become certified on) to access data points throughout warehouse, etc. Flexibility to provide support to a 24/7 operation Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Posting Title:Technology Support Specialist Hiring Department:OnRamps Position Open To:All Applicants Weekly Scheduled Hours:40 FLSA Status:Exempt Earliest Start Date:Immediately Position Duration:Expected to Continue Location:UT MAIN CAMPUS Job Details:PurposeResponsible for assisting university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program.Responsibilities Provide excellent customer support by phone, email, text, and chat to university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. Monitor reported problems to identify trends and recommend solutions. Develop internal and external resources to enhance OnRamps customer support knowledge base and customer experience. Contribute to special projects and initiatives as assigned. Provide input on internal and external workflow processes, engage in continuous improvement, participate in team meetings and staff professional development trainings.Required Qualifications Two or more years of experience providing remote technical support through use of a ticketing system. Ability to quickly acquire in-depth knowledge of new systems in order to effectively train or troubleshoot issues with end users. Ability to effectively provide end user support and answer questions through a variety of communication methods. Excellent verbal, interpersonal, and written communication skills. Demonstrated ability to work effectively and collaboratively in a team-oriented environment. Strong organizational skills with attention to detail.Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. More than 3 years of experience utilizing ticketing systems to provide technical support. Demonstrated creative problem solving skills. Ability to handle multiple tasks and projects simultaneously. Experience writing technical documentation. Familiarity with Zoom video conferencing software. Experience with the Canvas Learning Management System.Salary Range$60,000 + depending on qualificationsWorking Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Shared desk environment Hybrid work environment Climbing of stairs Use of manual dexterityRequired MaterialsPlease mark "yes" on the application question that asks if additional materials are required. Candidates who fail to attach all additional materials listed, may not be considered for the position. Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interestImportant for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer:The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: PDF PDF PDF Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
03/01/2026
Job Posting Title:Technology Support Specialist Hiring Department:OnRamps Position Open To:All Applicants Weekly Scheduled Hours:40 FLSA Status:Exempt Earliest Start Date:Immediately Position Duration:Expected to Continue Location:UT MAIN CAMPUS Job Details:PurposeResponsible for assisting university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program.Responsibilities Provide excellent customer support by phone, email, text, and chat to university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. Monitor reported problems to identify trends and recommend solutions. Develop internal and external resources to enhance OnRamps customer support knowledge base and customer experience. Contribute to special projects and initiatives as assigned. Provide input on internal and external workflow processes, engage in continuous improvement, participate in team meetings and staff professional development trainings.Required Qualifications Two or more years of experience providing remote technical support through use of a ticketing system. Ability to quickly acquire in-depth knowledge of new systems in order to effectively train or troubleshoot issues with end users. Ability to effectively provide end user support and answer questions through a variety of communication methods. Excellent verbal, interpersonal, and written communication skills. Demonstrated ability to work effectively and collaboratively in a team-oriented environment. Strong organizational skills with attention to detail.Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. More than 3 years of experience utilizing ticketing systems to provide technical support. Demonstrated creative problem solving skills. Ability to handle multiple tasks and projects simultaneously. Experience writing technical documentation. Familiarity with Zoom video conferencing software. Experience with the Canvas Learning Management System.Salary Range$60,000 + depending on qualificationsWorking Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Shared desk environment Hybrid work environment Climbing of stairs Use of manual dexterityRequired MaterialsPlease mark "yes" on the application question that asks if additional materials are required. Candidates who fail to attach all additional materials listed, may not be considered for the position. Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interestImportant for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer:The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: PDF PDF PDF Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an Instructor Trainer 3 to join our team. QUALIFICATIONS Minimum of eight (8) years of experience with the following: Developing a training program for ERP systems Developing accessibility-compliant training content Working with eLearning software PeopleSoft FSCM 9.2 ERP system Microsoft O365 applications (Word, Excel, PowerPoint, Visio) MS Teams and Channel communication with a large team Maintaining and updating SharePoint sites PREFERRED Minimum of two (2) years of experience working with a public sector organization (Federal, State, or Local government). Minimum of one (1) year of experience with Jira. RESPONSIBILITIES Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. Uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. Teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. JOB DUTIES ALSO INCLUDE THE FOLLOWING: Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. Working with a team of training specialist in technical and system curriculum delivery, revision and maintenance. Gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. Teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. Other duties as assigned. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
03/01/2026
Full time
Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an Instructor Trainer 3 to join our team. QUALIFICATIONS Minimum of eight (8) years of experience with the following: Developing a training program for ERP systems Developing accessibility-compliant training content Working with eLearning software PeopleSoft FSCM 9.2 ERP system Microsoft O365 applications (Word, Excel, PowerPoint, Visio) MS Teams and Channel communication with a large team Maintaining and updating SharePoint sites PREFERRED Minimum of two (2) years of experience working with a public sector organization (Federal, State, or Local government). Minimum of one (1) year of experience with Jira. RESPONSIBILITIES Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. Uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. Teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. JOB DUTIES ALSO INCLUDE THE FOLLOWING: Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. Working with a team of training specialist in technical and system curriculum delivery, revision and maintenance. Gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. Teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. Other duties as assigned. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
02/26/2026
Full time
Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.
01/15/2026
Full time
Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
01/14/2026
Full time
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
01/14/2026
Full time
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
