Job DescriptionJob Description Key Responsibilities: • Provide End-user Support: Provide primary support . Troubleshoot to determine the root cause and resolution of software and hardware issues. Support desktop and wireless phones, including installations. Document and update procedures related to currently deployed equipment. • Manage Ticket Assignment and Resolution: Manage Service Now incident tickets for technical support and issue resolution, considering user requirements and issue context to ensure proper resolution. Manage ticket priority to meet company needs based on business location and requirements. • Provide User management: Create, edit, and manage users and systems within the Active Directory Environment. Provide new hire deployments and system upgrades, relocate equipment as requested, and verify functionality. Manage user transfers, ensuring seamless account moves. • Manage end-user equipment: Select and purchase new systems to meet company desktop, laptop, printer, and phone requirements. Maintain inventory of purchases, deployments, systems, and users. Manage vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Working within the Modern Workplace parameters, image and deploy desktops and laptops. • Incident management: Participate in severity one incidents, taking on either troubleshooting, technical response, or communication as assigned by the response team. This may include systems, power, network outages, and IT security incidents. Personal Characteristics (Required): • Strong analytical and problem-solving skills and ability to make sound and logical judgments. • Strong interpersonal, written, and oral communication skills. • Able to conduct research into issues and products as required. • Ability to prioritize and execute tasks in a high-pressure environment and make sound emergency decisions. • Strong customer service orientation. • Highly motivated and self-directed, with an attention to detail Qualifications and Competencies (Required): • 2-3 years' hands-on experience in desktop support in a Windows-based environment, attending to various first-level user needs/issues, and hands-on experience in troubleshooting. • Experience selecting, setting up, and imaging computer systems; experience Microsoft AD. • Basic application and server support knowledge, including Microsoft O365 technologies. • Basic knowledge of current IT Infrastructure protocols and standards. • Experience working in a team-oriented, collaborative environment. Daily contact with the user community and daily communication during morning Scrum with other service desk administrators. • Experience with cross-functional interaction with IT and all levels of customers within the organization. Qualifications and Competencies (Preferred): • Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or a combination of related work experience. • Knowledge of current IT Service Delivery protocols and standards, including OSI and ITIL. • Knowledge of and experience with Cybersecurity awareness, and security response. • Basic experience supporting infrastructure networking devices, such as network switches. Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.
05/16/2026
Full time
Job DescriptionJob Description Key Responsibilities: • Provide End-user Support: Provide primary support . Troubleshoot to determine the root cause and resolution of software and hardware issues. Support desktop and wireless phones, including installations. Document and update procedures related to currently deployed equipment. • Manage Ticket Assignment and Resolution: Manage Service Now incident tickets for technical support and issue resolution, considering user requirements and issue context to ensure proper resolution. Manage ticket priority to meet company needs based on business location and requirements. • Provide User management: Create, edit, and manage users and systems within the Active Directory Environment. Provide new hire deployments and system upgrades, relocate equipment as requested, and verify functionality. Manage user transfers, ensuring seamless account moves. • Manage end-user equipment: Select and purchase new systems to meet company desktop, laptop, printer, and phone requirements. Maintain inventory of purchases, deployments, systems, and users. Manage vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Working within the Modern Workplace parameters, image and deploy desktops and laptops. • Incident management: Participate in severity one incidents, taking on either troubleshooting, technical response, or communication as assigned by the response team. This may include systems, power, network outages, and IT security incidents. Personal Characteristics (Required): • Strong analytical and problem-solving skills and ability to make sound and logical judgments. • Strong interpersonal, written, and oral communication skills. • Able to conduct research into issues and products as required. • Ability to prioritize and execute tasks in a high-pressure environment and make sound emergency decisions. • Strong customer service orientation. • Highly motivated and self-directed, with an attention to detail Qualifications and Competencies (Required): • 2-3 years' hands-on experience in desktop support in a Windows-based environment, attending to various first-level user needs/issues, and hands-on experience in troubleshooting. • Experience selecting, setting up, and imaging computer systems; experience Microsoft AD. • Basic application and server support knowledge, including Microsoft O365 technologies. • Basic knowledge of current IT Infrastructure protocols and standards. • Experience working in a team-oriented, collaborative environment. Daily contact with the user community and daily communication during morning Scrum with other service desk administrators. • Experience with cross-functional interaction with IT and all levels of customers within the organization. Qualifications and Competencies (Preferred): • Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or a combination of related work experience. • Knowledge of current IT Service Delivery protocols and standards, including OSI and ITIL. • Knowledge of and experience with Cybersecurity awareness, and security response. • Basic experience supporting infrastructure networking devices, such as network switches. Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.
Job DescriptionJob Description Key Responsibilities: • Provide End-user Support: Provide primary support . Troubleshoot to determine the root cause and resolution of software and hardware issues. Support desktop and wireless phones, including installations. Document and update procedures related to currently deployed equipment. • Manage Ticket Assignment and Resolution: Manage Service Now incident tickets for technical support and issue resolution, considering user requirements and issue context to ensure proper resolution. Manage ticket priority to meet company needs based on business location and requirements. • Provide User management: Create, edit, and manage users and systems within the Active Directory Environment. Provide new hire deployments and system upgrades, relocate equipment as requested, and verify functionality. Manage user transfers, ensuring seamless account moves. • Manage end-user equipment: Select and purchase new systems to meet company desktop, laptop, printer, and phone requirements. Maintain inventory of purchases, deployments, systems, and users. Manage vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Working within the Modern Workplace parameters, image and deploy desktops and laptops. • Incident management: Participate in severity one incidents, taking on either troubleshooting, technical response, or communication as assigned by the response team. This may include systems, power, network outages, and IT security incidents. Personal Characteristics (Required): • Strong analytical and problem-solving skills and ability to make sound and logical judgments. • Strong interpersonal, written, and oral communication skills. • Able to conduct research into issues and products as required. • Ability to prioritize and execute tasks in a high-pressure environment and make sound emergency decisions. • Strong customer service orientation. • Highly motivated and self-directed, with an attention to detail Qualifications and Competencies (Required): • 2-3 years' hands-on experience in desktop support in a Windows-based environment, attending to various first-level user needs/issues, and hands-on experience in troubleshooting. • Experience selecting, setting up, and imaging computer systems; experience Microsoft AD. • Basic application and server support knowledge, including Microsoft O365 technologies. • Basic knowledge of current IT Infrastructure protocols and standards. • Experience working in a team-oriented, collaborative environment. Daily contact with the user community and daily communication during morning Scrum with other service desk administrators. • Experience with cross-functional interaction with IT and all levels of customers within the organization. Qualifications and Competencies (Preferred): • Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or a combination of related work experience. • Knowledge of current IT Service Delivery protocols and standards, including OSI and ITIL. • Knowledge of and experience with Cybersecurity awareness, and security response. • Basic experience supporting infrastructure networking devices, such as network switches. Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.
05/16/2026
Full time
Job DescriptionJob Description Key Responsibilities: • Provide End-user Support: Provide primary support . Troubleshoot to determine the root cause and resolution of software and hardware issues. Support desktop and wireless phones, including installations. Document and update procedures related to currently deployed equipment. • Manage Ticket Assignment and Resolution: Manage Service Now incident tickets for technical support and issue resolution, considering user requirements and issue context to ensure proper resolution. Manage ticket priority to meet company needs based on business location and requirements. • Provide User management: Create, edit, and manage users and systems within the Active Directory Environment. Provide new hire deployments and system upgrades, relocate equipment as requested, and verify functionality. Manage user transfers, ensuring seamless account moves. • Manage end-user equipment: Select and purchase new systems to meet company desktop, laptop, printer, and phone requirements. Maintain inventory of purchases, deployments, systems, and users. Manage vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Working within the Modern Workplace parameters, image and deploy desktops and laptops. • Incident management: Participate in severity one incidents, taking on either troubleshooting, technical response, or communication as assigned by the response team. This may include systems, power, network outages, and IT security incidents. Personal Characteristics (Required): • Strong analytical and problem-solving skills and ability to make sound and logical judgments. • Strong interpersonal, written, and oral communication skills. • Able to conduct research into issues and products as required. • Ability to prioritize and execute tasks in a high-pressure environment and make sound emergency decisions. • Strong customer service orientation. • Highly motivated and self-directed, with an attention to detail Qualifications and Competencies (Required): • 2-3 years' hands-on experience in desktop support in a Windows-based environment, attending to various first-level user needs/issues, and hands-on experience in troubleshooting. • Experience selecting, setting up, and imaging computer systems; experience Microsoft AD. • Basic application and server support knowledge, including Microsoft O365 technologies. • Basic knowledge of current IT Infrastructure protocols and standards. • Experience working in a team-oriented, collaborative environment. Daily contact with the user community and daily communication during morning Scrum with other service desk administrators. • Experience with cross-functional interaction with IT and all levels of customers within the organization. Qualifications and Competencies (Preferred): • Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or a combination of related work experience. • Knowledge of current IT Service Delivery protocols and standards, including OSI and ITIL. • Knowledge of and experience with Cybersecurity awareness, and security response. • Basic experience supporting infrastructure networking devices, such as network switches. Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients' specific IT needs. Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization's requirements and timelines.
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD and Offshore development centers in India. We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hi, Title: Senior Network Security (Check Point) Engineer Location: Houston, TX (3 days a week onsite) Other Locations: Maximum 50 miles radius of The Woodlands, Little Rock, or Jackson. Must be willing to go to the office 3 days/week. Client is seeking a highly skilled Senior Network Security Engineer with deep expertise in Check Point firewalls. The ideal candidate will be responsible for designing, implementing, maintaining, and troubleshooting enterprise firewall solutions in a large-scale network security environment. Responsibilities: Design and implement Checkpoint firewall policies, NAT rules, VPN configurations, and security zones. Deploy, configure, and manage Checkpoint firewalls including policies, NAT, VPN, IPS, and threat prevention features. Perform troubleshooting and root cause analysis for network security incidents and firewall-related issues. Manage security zones, access control policies, and URL filtering. Plan and execute firewall upgrades, patches, and migrations with minimal downtime. Monitor and respond to security events and incidents related to firewalls and network devices. Perform regular firewall rule reviews to optimize security and ensure compliance with security best practices while ensuring business continuity. Ensure security of routing protocols (BGP, OSPF), VLANs, and load balancing across the network. Involve in security audits, vulnerability assessments, and incident response to ensure network security compliance. Monitor network performance and proactively address bottlenecks, latency issues, and security breaches. Maintain detailed documentation for firewall configurations, security policies, and network diagrams. Required Skills: 10 years of experience in Network Security Engineering. 5 years of strong experience in Check Point Firewall administration. Experience in log analysis, incident response, and security monitoring. Hands-on with VPNs (SSL/IPSec), NAT, IDS/IPS, Threat Prevention, and URL Filtering. In-depth knowledge of TCP/IP, routing, VLANs, NAT, VPN, IPS, IDS, and general network architecture. Understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, DHCP, DNS, NAT, SNMP, IPsec, GRE, VXLAN). Certifications such as CCSE (Checkpoint Certified Security Expert) or Checkpoint Certified Security Administrator (CCSA) preferred. Must have excellent understanding of security architecture and integration Experience with change management and ITIL-based processes. Ability to work independently and as part of a global security team. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Best Regards, Rajasri.P Talent Acquisition Specialist Network Security, CCSE, CCSA, IDS/IPS, NAT, Check Point Firewall, VPNs (SSL/IPSec), Threat Prevention, URL Filtering
05/16/2026
Full time
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD and Offshore development centers in India. We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hi, Title: Senior Network Security (Check Point) Engineer Location: Houston, TX (3 days a week onsite) Other Locations: Maximum 50 miles radius of The Woodlands, Little Rock, or Jackson. Must be willing to go to the office 3 days/week. Client is seeking a highly skilled Senior Network Security Engineer with deep expertise in Check Point firewalls. The ideal candidate will be responsible for designing, implementing, maintaining, and troubleshooting enterprise firewall solutions in a large-scale network security environment. Responsibilities: Design and implement Checkpoint firewall policies, NAT rules, VPN configurations, and security zones. Deploy, configure, and manage Checkpoint firewalls including policies, NAT, VPN, IPS, and threat prevention features. Perform troubleshooting and root cause analysis for network security incidents and firewall-related issues. Manage security zones, access control policies, and URL filtering. Plan and execute firewall upgrades, patches, and migrations with minimal downtime. Monitor and respond to security events and incidents related to firewalls and network devices. Perform regular firewall rule reviews to optimize security and ensure compliance with security best practices while ensuring business continuity. Ensure security of routing protocols (BGP, OSPF), VLANs, and load balancing across the network. Involve in security audits, vulnerability assessments, and incident response to ensure network security compliance. Monitor network performance and proactively address bottlenecks, latency issues, and security breaches. Maintain detailed documentation for firewall configurations, security policies, and network diagrams. Required Skills: 10 years of experience in Network Security Engineering. 5 years of strong experience in Check Point Firewall administration. Experience in log analysis, incident response, and security monitoring. Hands-on with VPNs (SSL/IPSec), NAT, IDS/IPS, Threat Prevention, and URL Filtering. In-depth knowledge of TCP/IP, routing, VLANs, NAT, VPN, IPS, IDS, and general network architecture. Understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, DHCP, DNS, NAT, SNMP, IPsec, GRE, VXLAN). Certifications such as CCSE (Checkpoint Certified Security Expert) or Checkpoint Certified Security Administrator (CCSA) preferred. Must have excellent understanding of security architecture and integration Experience with change management and ITIL-based processes. Ability to work independently and as part of a global security team. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Best Regards, Rajasri.P Talent Acquisition Specialist Network Security, CCSE, CCSA, IDS/IPS, NAT, Check Point Firewall, VPNs (SSL/IPSec), Threat Prevention, URL Filtering
Position: Senior Network Security Consultant Location: Dallas, TX Role Overview As a Level 4 Senior Network Security Consultant, you will oversee and support our critical security infrastructure. This role requires hands-on expertise with Proofpoint (POD, TRAP, TAP, Email Security), Imperva WAF, Zscaler cloud security platform, and Cisco ISE, Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), for managing, supporting, and optimizing endpoint security solutions such as CrowdStrike, Trellix (formerly McAfee ePolicy Orchestrator), and other endpoint protection platforms. The role involves designing, implementing, and maintaining security solutions, incident response, policy development, and supporting secure network architectures. Key Responsibilities Manage and support Proofpoint email security solutions including POD (Proofpoint On-Demand), TRAP (Threat Response Attachment Protection), TAP (Targeted Attack Protection), and overall email security architecture. Configure, monitor, and troubleshoot Imperva WAF for web application security. Implement and manage Zscaler security platform for cloud-based internet security. Maintain and optimize Cisco ISE for network access control and segmentation. Lead incident response efforts related to network security threats. Conduct security assessments, audits, and compliance checks. Develop and enforce security policies and procedures. Mentor junior staff and lead security projects. Collaborate with vendors and cross-department teams to ensure security measures are effective and up-to-date. Administer and troubleshoot enterprise PKI infrastructure including Microsoft ADCS. Manage certificate lifecycle: issuance, renewal, revocation, and CRL/OCSP validation. Integrate Venafi for certificate automation and orchestration across multi-cloud/hybrid environments. Manage external SSL/TLS certificates with DigiCert, including domain validation and SAN/Wildcard certs. Perform PKI health checks, vulnerability remediation, and root/intermediate CA maintenance. Define and implement certificate governance and key management best practices. Deploy, manage, and optimize Microsoft Defender for Cloud Apps (MDCA) for SaaS discovery, OAuth app governance, and conditional access enforcement. Operate Netskope CASB for inline and API mode enforcement. Implement shadow IT discovery, sanctioned app policies, and anomaly detection. Design, implement, and fine-tune DLP policies across endpoint, email, and cloud channels. Manage Microsoft Purview DLP including sensitive information types, EDMs, and trainable classifiers. Operate Trellix (McAfee) and Netskope DLP for endpoint and policy enforcement Lead false positive tuning, incident analysis, and cross-platform correlation. Deploy, configure, and maintain endpoint security solutions including CrowdStrike Falcon, Trellix, and other AV/EDR tools. Monitor endpoint security alerts and respond promptly to threats or incidents. Perform regular updates, patch management, and health checks on endpoint security agents. Develop and enforce endpoint security policies ac ross the organization. Conduct endpoint security assessments and vulnerability scans. Collaborate with IT teams to ensure endpoints are compliant with security standards. Investigate and analyze security incidents related to endpoints. Provide training and support to end-users and IT staff on endpoint security best practices. Stay current with emerging threats and evolving endpoint security technologies. Document procedures, incident reports, and security configurations. Required Skills 15+ years of experience, Strong knowledge of network security protocols, Endpoint, and Data security architectures. Experience with incident response and forensic analysis. Communication and leadership skills. Ability to stay current with emerging security threats and technologies. Certifications Preferred Certified Information Systems Security Professional (CISSP) Cisco Certified Network Associate (CCNA) Security Cisco Certified Network Professional (CCNP) Security Proofpoint Certified Security Professional Imperva Certified Security Professional Cisco Identity Services Engine (ISE) Specialist Certification (if available) Zscaler Certified Cloud Security Engineer (ZCCSE) or equivalent MCSE, SC-200, Trellix DLP, Netskope Certified Cloud Security Administrator (NCCSA), CompTIA Security+. Certified Endpoint Security Professional CompTIA Security+ or CySA+ CrowdStrike Certified Falcon Administrator Trellix Endpoint Security Certification Best Regards, Sumit
05/16/2026
Position: Senior Network Security Consultant Location: Dallas, TX Role Overview As a Level 4 Senior Network Security Consultant, you will oversee and support our critical security infrastructure. This role requires hands-on expertise with Proofpoint (POD, TRAP, TAP, Email Security), Imperva WAF, Zscaler cloud security platform, and Cisco ISE, Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), for managing, supporting, and optimizing endpoint security solutions such as CrowdStrike, Trellix (formerly McAfee ePolicy Orchestrator), and other endpoint protection platforms. The role involves designing, implementing, and maintaining security solutions, incident response, policy development, and supporting secure network architectures. Key Responsibilities Manage and support Proofpoint email security solutions including POD (Proofpoint On-Demand), TRAP (Threat Response Attachment Protection), TAP (Targeted Attack Protection), and overall email security architecture. Configure, monitor, and troubleshoot Imperva WAF for web application security. Implement and manage Zscaler security platform for cloud-based internet security. Maintain and optimize Cisco ISE for network access control and segmentation. Lead incident response efforts related to network security threats. Conduct security assessments, audits, and compliance checks. Develop and enforce security policies and procedures. Mentor junior staff and lead security projects. Collaborate with vendors and cross-department teams to ensure security measures are effective and up-to-date. Administer and troubleshoot enterprise PKI infrastructure including Microsoft ADCS. Manage certificate lifecycle: issuance, renewal, revocation, and CRL/OCSP validation. Integrate Venafi for certificate automation and orchestration across multi-cloud/hybrid environments. Manage external SSL/TLS certificates with DigiCert, including domain validation and SAN/Wildcard certs. Perform PKI health checks, vulnerability remediation, and root/intermediate CA maintenance. Define and implement certificate governance and key management best practices. Deploy, manage, and optimize Microsoft Defender for Cloud Apps (MDCA) for SaaS discovery, OAuth app governance, and conditional access enforcement. Operate Netskope CASB for inline and API mode enforcement. Implement shadow IT discovery, sanctioned app policies, and anomaly detection. Design, implement, and fine-tune DLP policies across endpoint, email, and cloud channels. Manage Microsoft Purview DLP including sensitive information types, EDMs, and trainable classifiers. Operate Trellix (McAfee) and Netskope DLP for endpoint and policy enforcement Lead false positive tuning, incident analysis, and cross-platform correlation. Deploy, configure, and maintain endpoint security solutions including CrowdStrike Falcon, Trellix, and other AV/EDR tools. Monitor endpoint security alerts and respond promptly to threats or incidents. Perform regular updates, patch management, and health checks on endpoint security agents. Develop and enforce endpoint security policies ac ross the organization. Conduct endpoint security assessments and vulnerability scans. Collaborate with IT teams to ensure endpoints are compliant with security standards. Investigate and analyze security incidents related to endpoints. Provide training and support to end-users and IT staff on endpoint security best practices. Stay current with emerging threats and evolving endpoint security technologies. Document procedures, incident reports, and security configurations. Required Skills 15+ years of experience, Strong knowledge of network security protocols, Endpoint, and Data security architectures. Experience with incident response and forensic analysis. Communication and leadership skills. Ability to stay current with emerging security threats and technologies. Certifications Preferred Certified Information Systems Security Professional (CISSP) Cisco Certified Network Associate (CCNA) Security Cisco Certified Network Professional (CCNP) Security Proofpoint Certified Security Professional Imperva Certified Security Professional Cisco Identity Services Engine (ISE) Specialist Certification (if available) Zscaler Certified Cloud Security Engineer (ZCCSE) or equivalent MCSE, SC-200, Trellix DLP, Netskope Certified Cloud Security Administrator (NCCSA), CompTIA Security+. Certified Endpoint Security Professional CompTIA Security+ or CySA+ CrowdStrike Certified Falcon Administrator Trellix Endpoint Security Certification Best Regards, Sumit
About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role We are excited to announce a new opportunity for a Specialist - SHES, within the Orica Speciality Mining Chemicals team, at our Winnemucca Chemical Facility. The Specialist - SHES (Safety, Health, Environmental and Security) role involves identifying, assessing, and mitigating workplace hazards to ensure a safe and healthy environment, enforcing safety regulations, and investigating incidents to prevent recurrence. What you will be doing Hazard Identification and Risk Assessment: Regularly inspect workplaces to identify potential hazards, such as chemical exposure, ergonomic issues, or unsafe equipment through ongoing site inspections and audits. Lead the development and rollout of the Orica Major Hazard Management (MHM) Program. Manage industrial hygiene sampling activities (including management of site PPE), and conduct audits on ventilation, noise protection, heat and cold stresses to create optimal safety environments for employees. Organize Industrial Hygiene programs for medical monitoring and employee safety. Coordinate all aspects of site Safety Data Sheet management. Policy Development and Implementation: Develop and implement health and safety procedures and programs that comply with Orica policies and industry standards. Develop and implement a robust Site Safety Induction. Ensure that all employees are aware of and adhere to safety protocols. Training and Education: Provide training and education to employees on health and safety procedures, hazard recognition, and emergency evacuation and response. Conduct safety briefings and meetings to reinforce safety messages. Incident Investigation and Analysis: Investigate workplace accidents, incidents, and near misses to determine root causes and implement corrective actions. Maintain accurate records of incidents and safety performance. This includes monitoring and gatekeeping of events in the Orica Enablon database. Compliance and Enforcement: Ensure compliance with relevant health and safety regulations, standards, and industry best practices. Monitor and enforce safety policies and procedures. Communication and Collaboration: Communicate effectively with management, employees, and other stakeholders on health and safety matters. Collaborate with other departments to identify and address safety concerns. Data Collection and Analysis: Collect and analyze data on workplace safety performance to identify trends and areas for improvement. Prepare reports and presentations on safety performance What you will bring Bachelor's degree in Safety, Health & Environment (preferered), Engineering; or related discipline. Possess or have the capability to obtain external Safety certificates or certifications. At least three (3) years of Safety, Health, Environmental and Security experience (preferred). Relevant experience in the manufacturing industry is a plus. Role dimensions Reports to: Manager - SHES No (0) Direct Reports Onsite Full-time, with occasional night shift / weekend work Your qualifications Strong analytical and problem-solving skills, and proficiency in safety management software. Effective communication and interpersonal skills. Incident reporting (incl report writing) and investigation (Basic, 5Y, ICAM etc.). Ability to build relationships, engage and influence a diverse group of stakeholders. Knowledge of applicable regulations - include OSHA, PSM, DOT, NFPA, ANSI, EPA, ICMI. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi). Strong organizational and multitasking abilities. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Benefits (Full Time Employees) Medical/Prescription Drug - Two (2) plans to choose from Dental - One (1) plan to choose from Vision - One (1) plan to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program 401(k) + Company Match - 100% vested on first day. Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
05/15/2026
Full time
About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role We are excited to announce a new opportunity for a Specialist - SHES, within the Orica Speciality Mining Chemicals team, at our Winnemucca Chemical Facility. The Specialist - SHES (Safety, Health, Environmental and Security) role involves identifying, assessing, and mitigating workplace hazards to ensure a safe and healthy environment, enforcing safety regulations, and investigating incidents to prevent recurrence. What you will be doing Hazard Identification and Risk Assessment: Regularly inspect workplaces to identify potential hazards, such as chemical exposure, ergonomic issues, or unsafe equipment through ongoing site inspections and audits. Lead the development and rollout of the Orica Major Hazard Management (MHM) Program. Manage industrial hygiene sampling activities (including management of site PPE), and conduct audits on ventilation, noise protection, heat and cold stresses to create optimal safety environments for employees. Organize Industrial Hygiene programs for medical monitoring and employee safety. Coordinate all aspects of site Safety Data Sheet management. Policy Development and Implementation: Develop and implement health and safety procedures and programs that comply with Orica policies and industry standards. Develop and implement a robust Site Safety Induction. Ensure that all employees are aware of and adhere to safety protocols. Training and Education: Provide training and education to employees on health and safety procedures, hazard recognition, and emergency evacuation and response. Conduct safety briefings and meetings to reinforce safety messages. Incident Investigation and Analysis: Investigate workplace accidents, incidents, and near misses to determine root causes and implement corrective actions. Maintain accurate records of incidents and safety performance. This includes monitoring and gatekeeping of events in the Orica Enablon database. Compliance and Enforcement: Ensure compliance with relevant health and safety regulations, standards, and industry best practices. Monitor and enforce safety policies and procedures. Communication and Collaboration: Communicate effectively with management, employees, and other stakeholders on health and safety matters. Collaborate with other departments to identify and address safety concerns. Data Collection and Analysis: Collect and analyze data on workplace safety performance to identify trends and areas for improvement. Prepare reports and presentations on safety performance What you will bring Bachelor's degree in Safety, Health & Environment (preferered), Engineering; or related discipline. Possess or have the capability to obtain external Safety certificates or certifications. At least three (3) years of Safety, Health, Environmental and Security experience (preferred). Relevant experience in the manufacturing industry is a plus. Role dimensions Reports to: Manager - SHES No (0) Direct Reports Onsite Full-time, with occasional night shift / weekend work Your qualifications Strong analytical and problem-solving skills, and proficiency in safety management software. Effective communication and interpersonal skills. Incident reporting (incl report writing) and investigation (Basic, 5Y, ICAM etc.). Ability to build relationships, engage and influence a diverse group of stakeholders. Knowledge of applicable regulations - include OSHA, PSM, DOT, NFPA, ANSI, EPA, ICMI. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi). Strong organizational and multitasking abilities. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Benefits (Full Time Employees) Medical/Prescription Drug - Two (2) plans to choose from Dental - One (1) plan to choose from Vision - One (1) plan to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program 401(k) + Company Match - 100% vested on first day. Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
Entity: Production & Operations Job Family Group: Subsurface Group Job Description: Role Synopsis The Senior GIS Specialist at bpx Midstream will own and mature the enterprise GIS program, supporting pipeline operations across the Permian and Eagle Ford basins. This role transforms GIS from a map-making function into a decision-making platform by building an authoritative spatial data foundation, integrating with inspection, operations, and compliance systems, and delivering risk-based analytics that drive operational and integrity decisions. Reporting into the Integrity and Quality group the specialist will ensure the program stays operationally driven. They will design the enterprise data model and standards, build spatial dashboards, lead mobile field data collection workflows, and own the long-term capability roadmap from foundational centerline data through predictive analytics and digital twin integration. This is a greenfield opportunity to stand up a GIS program from the ground up within a growing midstream organization operating over 2,000 miles of gathering pipelines. The successful candidate will combine pipeline operations knowledge with enterprise GIS architecture skills to deliver measurable value across inspection planning, construction support, regulatory compliance, and operational efficiency. Key Accountabilities Design, build, and maintain the enterprise GIS data model for all midstream pipeline assets including accurate centerlines, pipe specifications, valve/fitting locations, and class location boundaries. Digitize as-built drawings, survey data, and legacy records into the GIS platform, establishing a single authoritative source of pipeline spatial data. Integrate GIS with operations data, inspection records (ILI, cathodic protection, leakage surveys), work order systems, and ERP platforms to enable cross-functional analysis. Develop and maintain HCA (High Consequence Area) analysis, class location studies, and regulatory compliance workflows aligned with PHMSA, CFR 192, and CFR 195 requirements. Lead mobile GIS field collection workflows, training field personnel on spatial data capture during construction, inspection, and maintenance activities. Support construction and capital projects with route optimization, as-built capture at construction, and permitting efficiency through spatial analysis. Establish and manage One-Call/811 integration and stand up a drone-based ROW inspection program for pipeline right-of-way monitoring. Own the GIS capability maturity roadmap, progressing from foundational data (months 0-6) through integration, analysis, optimization, and enterprise-level digital twin capabilities. Serve as the primary GIS vendor relationship owner, configuring web applications and dashboards. Provide emergency response spatial support including rapid map generation, affected-area analysis, and proximity assessments during pipeline incidents. Develop automated compliance reporting and spatial analytics using Python and SQL to reduce manual effort and improve data quality. Collaborate cross-functionally with operations, maintenance, construction, facility engineering, and project development teams to ensure GIS supports day-to-day decision-making. Participate in bp technical networks and communities of practice, maintaining awareness of GIS industry advancements and best practices in pipeline spatial data management. Follow bp's Engineering Principles, comply with bp's Code of Conduct, and model bp's Values & Behaviors Essential Experience and Education Bachelor's degree in GIS, Geography, Geospatial Science, Computer Science, Engineering, or a related technical discipline 5-10 years of professional GIS experience, with at least 3 years supporting oil and gas pipeline or midstream operations. Expert proficiency with Esri ArcGIS platform: ArcGIS Pro, ArcGIS Enterprise/Online, ArcGIS Field Maps, and ArcGIS Dashboards. Strong working knowledge of Python (ArcPy, Pandas, geopandas) and SQL for spatial data automation, ETL, and analysis. In-depth understanding of pipeline systems including gathering, transmission, and facility infrastructure, and how GIS applies to integrity management. Thorough understanding of Class and HCA calculations as they apply to CFR Parts 192 and 195, and familiarity with PHMSA regulatory requirements. Experience integrating GIS with enterprise systems such as SCADA, inspection databases, work order management, and ERP platforms (e.g., SAP). Experience building spatial risk models, dashboards, and decision-support tools for pipeline integrity and operations teams. Knowledge of geodatabase design, enterprise data modeling, and spatial data standards for pipeline assets. Experience with mobile GIS data collection platforms for field use (e.g., ArcGIS Field Maps, Survey123). Familiarity with Esri Model Builder, FME, or similar data ETL/transformation tools. Strong written and verbal communication skills with the ability to translate technical GIS concepts for non-technical stakeholders. Self-directed and able to work effectively with minimal supervision in a cross-functional team environment. Ability to travel to field locations in the Permian Basin and Eagle Ford as needed (approximately 10-20% travel). Ability to spend time in the field with the team focused on safety leadership and execution performance How much do we pay (Base) $128,000-$151,000. Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Why join us? At bpx, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We offer a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision, and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401(k) matching program. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations. Discover your place with us and help our business meet the challenges of reimagining and reinventing the future of energy. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: Relocation may be negotiable for this role Remote Type: This position is a hybrid of office/remote working Skills: Communication, Digital Collaboration, Intellectual Asset Management, Scripting, Source control and code management Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
05/14/2026
Full time
Entity: Production & Operations Job Family Group: Subsurface Group Job Description: Role Synopsis The Senior GIS Specialist at bpx Midstream will own and mature the enterprise GIS program, supporting pipeline operations across the Permian and Eagle Ford basins. This role transforms GIS from a map-making function into a decision-making platform by building an authoritative spatial data foundation, integrating with inspection, operations, and compliance systems, and delivering risk-based analytics that drive operational and integrity decisions. Reporting into the Integrity and Quality group the specialist will ensure the program stays operationally driven. They will design the enterprise data model and standards, build spatial dashboards, lead mobile field data collection workflows, and own the long-term capability roadmap from foundational centerline data through predictive analytics and digital twin integration. This is a greenfield opportunity to stand up a GIS program from the ground up within a growing midstream organization operating over 2,000 miles of gathering pipelines. The successful candidate will combine pipeline operations knowledge with enterprise GIS architecture skills to deliver measurable value across inspection planning, construction support, regulatory compliance, and operational efficiency. Key Accountabilities Design, build, and maintain the enterprise GIS data model for all midstream pipeline assets including accurate centerlines, pipe specifications, valve/fitting locations, and class location boundaries. Digitize as-built drawings, survey data, and legacy records into the GIS platform, establishing a single authoritative source of pipeline spatial data. Integrate GIS with operations data, inspection records (ILI, cathodic protection, leakage surveys), work order systems, and ERP platforms to enable cross-functional analysis. Develop and maintain HCA (High Consequence Area) analysis, class location studies, and regulatory compliance workflows aligned with PHMSA, CFR 192, and CFR 195 requirements. Lead mobile GIS field collection workflows, training field personnel on spatial data capture during construction, inspection, and maintenance activities. Support construction and capital projects with route optimization, as-built capture at construction, and permitting efficiency through spatial analysis. Establish and manage One-Call/811 integration and stand up a drone-based ROW inspection program for pipeline right-of-way monitoring. Own the GIS capability maturity roadmap, progressing from foundational data (months 0-6) through integration, analysis, optimization, and enterprise-level digital twin capabilities. Serve as the primary GIS vendor relationship owner, configuring web applications and dashboards. Provide emergency response spatial support including rapid map generation, affected-area analysis, and proximity assessments during pipeline incidents. Develop automated compliance reporting and spatial analytics using Python and SQL to reduce manual effort and improve data quality. Collaborate cross-functionally with operations, maintenance, construction, facility engineering, and project development teams to ensure GIS supports day-to-day decision-making. Participate in bp technical networks and communities of practice, maintaining awareness of GIS industry advancements and best practices in pipeline spatial data management. Follow bp's Engineering Principles, comply with bp's Code of Conduct, and model bp's Values & Behaviors Essential Experience and Education Bachelor's degree in GIS, Geography, Geospatial Science, Computer Science, Engineering, or a related technical discipline 5-10 years of professional GIS experience, with at least 3 years supporting oil and gas pipeline or midstream operations. Expert proficiency with Esri ArcGIS platform: ArcGIS Pro, ArcGIS Enterprise/Online, ArcGIS Field Maps, and ArcGIS Dashboards. Strong working knowledge of Python (ArcPy, Pandas, geopandas) and SQL for spatial data automation, ETL, and analysis. In-depth understanding of pipeline systems including gathering, transmission, and facility infrastructure, and how GIS applies to integrity management. Thorough understanding of Class and HCA calculations as they apply to CFR Parts 192 and 195, and familiarity with PHMSA regulatory requirements. Experience integrating GIS with enterprise systems such as SCADA, inspection databases, work order management, and ERP platforms (e.g., SAP). Experience building spatial risk models, dashboards, and decision-support tools for pipeline integrity and operations teams. Knowledge of geodatabase design, enterprise data modeling, and spatial data standards for pipeline assets. Experience with mobile GIS data collection platforms for field use (e.g., ArcGIS Field Maps, Survey123). Familiarity with Esri Model Builder, FME, or similar data ETL/transformation tools. Strong written and verbal communication skills with the ability to translate technical GIS concepts for non-technical stakeholders. Self-directed and able to work effectively with minimal supervision in a cross-functional team environment. Ability to travel to field locations in the Permian Basin and Eagle Ford as needed (approximately 10-20% travel). Ability to spend time in the field with the team focused on safety leadership and execution performance How much do we pay (Base) $128,000-$151,000. Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Why join us? At bpx, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We offer a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision, and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401(k) matching program. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations. Discover your place with us and help our business meet the challenges of reimagining and reinventing the future of energy. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: Relocation may be negotiable for this role Remote Type: This position is a hybrid of office/remote working Skills: Communication, Digital Collaboration, Intellectual Asset Management, Scripting, Source control and code management Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Business Continuity Manager US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: FLOR Livonia Overview AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. The Business Resilience Specialist will be responsible for building and maturing the business resilience programs - including Business Impact Assessment (BIA), Business Continuity Planning (BCP), Disaster Recovery (DR) and Crisis Management - to ensure best in class operational availability. Operating within the organization's core values and operating principles, this role establishes robust governance structures, rigorous testing protocols, and clear recovery policies to safeguard our operations. The Specialist ensures that the company's continuity and recovery strategies meet or exceed regulatory expectations and industry best practices. The role also works closely with cross-functional teams and all levels of management (including IT, Information Security, Facilities, Enterprise Risk Management, and Compliance) to promote a coordinated and effective approach to organizational resilience. Responsibilities How You'll Work Work Solution: Hybrid Relocation Eligibility: Available What You'll Do In this role you will lead the AAA Life's enterprise-wide business resilience program, including Business Impact Assessments, Business Continuity Planning, Disaster Recovery, and Crisis Management. You will establish standardized methodologies, tools, and governance frameworks to identify critical processes, define recovery objectives, and ensure plans are current, tested, and effective. You will partner closely with IT and business stakeholders to develop and validate disaster recovery capabilities and coordinate regulatory testing. You will serve as the primary facilitator for crisis management, leading preparedness activities, simulations, and real incident responses. You will ensure ongoing regulatory compliance through monitoring requirements, reporting program metrics, and engaging leadership. You will drive training, awareness, and cross-functional coordination to embed a strong culture of resilience across the organization. Qualifications Basic Qualifications Bachelor's Degree in Business Administration, Risk Management, Information Technology or a related field. 5+ years experience in business continuity, disaster recovery, operational resilience or a related field. Preferred Qualifications Experience with PowerBI 2+ years of project management experience. Disaster Recovery or Business Continuity certification AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PIe8dde9a5-
05/01/2026
Full time
Business Continuity Manager US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: FLOR Livonia Overview AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. The Business Resilience Specialist will be responsible for building and maturing the business resilience programs - including Business Impact Assessment (BIA), Business Continuity Planning (BCP), Disaster Recovery (DR) and Crisis Management - to ensure best in class operational availability. Operating within the organization's core values and operating principles, this role establishes robust governance structures, rigorous testing protocols, and clear recovery policies to safeguard our operations. The Specialist ensures that the company's continuity and recovery strategies meet or exceed regulatory expectations and industry best practices. The role also works closely with cross-functional teams and all levels of management (including IT, Information Security, Facilities, Enterprise Risk Management, and Compliance) to promote a coordinated and effective approach to organizational resilience. Responsibilities How You'll Work Work Solution: Hybrid Relocation Eligibility: Available What You'll Do In this role you will lead the AAA Life's enterprise-wide business resilience program, including Business Impact Assessments, Business Continuity Planning, Disaster Recovery, and Crisis Management. You will establish standardized methodologies, tools, and governance frameworks to identify critical processes, define recovery objectives, and ensure plans are current, tested, and effective. You will partner closely with IT and business stakeholders to develop and validate disaster recovery capabilities and coordinate regulatory testing. You will serve as the primary facilitator for crisis management, leading preparedness activities, simulations, and real incident responses. You will ensure ongoing regulatory compliance through monitoring requirements, reporting program metrics, and engaging leadership. You will drive training, awareness, and cross-functional coordination to embed a strong culture of resilience across the organization. Qualifications Basic Qualifications Bachelor's Degree in Business Administration, Risk Management, Information Technology or a related field. 5+ years experience in business continuity, disaster recovery, operational resilience or a related field. Preferred Qualifications Experience with PowerBI 2+ years of project management experience. Disaster Recovery or Business Continuity certification AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PIe8dde9a5-
JT4 China Lake is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in leadership, team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two-three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist I must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing, and be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments; government vehicle is used on an as-needed basis Must possess ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
05/01/2026
Full time
JT4 China Lake is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in leadership, team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two-three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist I must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing, and be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments; government vehicle is used on an as-needed basis Must possess ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
Assistant Biosafety Officer, aBSO (5303C) - 83152 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission. For more information, visit Position Summary The Assistant Biosafety Officer (aBSO) serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus biological agents, recombinant DNA and biohazards in accordance with NIH Guidelines and other applicable regulations. The aBSO reviews research, teaching, and biological use authorization (BUA) protocols and procedures for use in chemical safety and biosafety, and ensures compliance with federal, state, and university mandated laws, regulations and policies. They also monitor compliance by conducting initial and follow-up on-site inspections of laboratory research facilities that conduct biosafety research; and provides support to other research and laboratory safety programs. Application Review Date The First Review Date for this job is: 12/30/2025. For full consideration, please apply by 01/05/2026. This position is open until filled. Responsibilities Develops, implements and monitors biosafety compliance of biological research labs on campus that work with toxins and/or human or nonhuman blood, body fluids, tissues, cell or cell lines, recombinant DNA, plant and animal pathogens, and transgenic species, including but not limited to:Reviews Biological Use Authorizations (BUAs) and procedures to ensure compliance with CDC, NIH and other applicable university, state and federal regulations and requirements.Communicates with BUA holders regarding their BUA and regulatory training compliance status, monitors biosafety cabinet certification status, monitors Material Transfer Agreements, as well as other dynamic lab specific information.Designs new and / or recommends improvements to existing processes and procedures.Performs outreach and communication to organization within relevant field, and performs training to clients and colleagues.Supports Institutional Biosafety Committee (IBC).Serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus bioagents and biohazards via development of program improvements to ensure compliance with regulatory standards and guidelines.Performs technical work related to field(s) of expertise: Animal Research BiosafetyConducts biosafety inspections of animal research facilities, including vivaria and procedure rooms, to assess compliance with relevant regulations, and institutional policies.Identifies corrective actions and writes detailed inspection reports documenting findings, risks, and recommendations.Responsible for inspection follow-up, verifying implementation of corrective actions, and elevating issues to the Biosafety Officer (BSO) or appropriate leadership when needed.Assists in investigating biological or animal-related incidents, contributing to root cause analyses, documentation, and development of corrective and preventive action plans.Supports ongoing development and refinement of the animal biosafety program, including SOP creation, risk assessment tools, and training materials.Supports controlled substances program components in animal research to ensure proper authorization, secure storage, accurate recordkeeping, and compliant disposal.Provides guidance to animal researchers and husbandry staff on safe work practices, engineering controls, PPE, workflow optimization, and implementation of animal biosafety level (ABSL) requirements.Coordinates with veterinary, environmental health and safety, and research oversight groups to maintain a consistent, compliant, and risk-aware animal research environment.Reviews Animal Use Protocol (AUP) submissions for accuracy and completeness from a biosafety perspective, confirming alignment with hazard mitigation strategies, facility capabilities, and species-specific considerations; ensures timely communication of biosafety-related stipulations back to investigators.Serves as a liaison to the Institutional Animal Care and Use Committee (IACUC) by providing biosafety-specific expertise during protocol review cycles, attending designated meetings as needed, and helping interpret how biosafety requirements intersect with animal welfare standards. Supports cross-committee communication to strengthen oversight continuity and reduce gaps between biosafety and animal care expectations.Collaborates with ACUC administrative staff to track trends in protocol-related biosafety issues, contribute to committee and PI educational initiatives, and assist in developing process improvements that streamline the integration of biosafety considerations into the animal research review framework.Performs technical work related to field(s) of expertise: BiosafetyConducts biosafety inspections of laboratories that work with human, plant or animal pathogens and recombinant DNA, including defining corrective actions and writing reports.Responsible for inspection follow-up and recommending to BSO appropriate corrective actions and elevating as needed.Investigates biological incidents, which may result in writing regulatory incident reports, root cause analysis, and devising recommendations for corrective actions as needed.Conducts periodic audits of agent inventory to verify BUA accuracy.Provides guidance to researchers in the field or laboratory regarding safe work practice alternatives, such as safe sharp implementation or workflow design changes.Provides safety consultation and workplace hazard assessment based on need by campus clients.Investigates incidents, complaints, and assists with follow-up action items.Consults with researchers in their labs, and involves EH&S SMEs as needed to reduce hazards and support safer research operations.Adjusts methodologies to meet changing regulatory and scientific environment.May provide support to other EHS programs, including Lab Safety Program, Respiratory Protection Program, and Controlled Substances Program, and any other program per business needs.May work with the Office of Technology Licensing and EH&S Shipping Specialist on bio-related shipping requests to ensure compliance with DOT and IATA guidelines.Within specific field of biosafety, maintains knowledge/expertise on existing/proposed changes in all regulations; interprets and applies relevant laws, regulations, codes and standards, including making recommendations for work environment changes based on interpretations and principles of professional practices. (See Governing Laws and Regulations below)Completes and maintains compliance on campus/systemwide training requirements, as well as any training necessary per role.Staff development: Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.Member of Designated Spill Response Team (Regular rotation, 24/7, every 6-8 weeks, or more frequently as needed.)Provide technical support to the Dedicated Spill Response Team (DSRT) program by serving as a "Designated Responder". Must be accessible via telephone and readily available to respond on-scene to emergencies (e.g., a chemical spill) during business hours . click apply for full job details
01/14/2026
Full time
Assistant Biosafety Officer, aBSO (5303C) - 83152 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission. For more information, visit Position Summary The Assistant Biosafety Officer (aBSO) serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus biological agents, recombinant DNA and biohazards in accordance with NIH Guidelines and other applicable regulations. The aBSO reviews research, teaching, and biological use authorization (BUA) protocols and procedures for use in chemical safety and biosafety, and ensures compliance with federal, state, and university mandated laws, regulations and policies. They also monitor compliance by conducting initial and follow-up on-site inspections of laboratory research facilities that conduct biosafety research; and provides support to other research and laboratory safety programs. Application Review Date The First Review Date for this job is: 12/30/2025. For full consideration, please apply by 01/05/2026. This position is open until filled. Responsibilities Develops, implements and monitors biosafety compliance of biological research labs on campus that work with toxins and/or human or nonhuman blood, body fluids, tissues, cell or cell lines, recombinant DNA, plant and animal pathogens, and transgenic species, including but not limited to:Reviews Biological Use Authorizations (BUAs) and procedures to ensure compliance with CDC, NIH and other applicable university, state and federal regulations and requirements.Communicates with BUA holders regarding their BUA and regulatory training compliance status, monitors biosafety cabinet certification status, monitors Material Transfer Agreements, as well as other dynamic lab specific information.Designs new and / or recommends improvements to existing processes and procedures.Performs outreach and communication to organization within relevant field, and performs training to clients and colleagues.Supports Institutional Biosafety Committee (IBC).Serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus bioagents and biohazards via development of program improvements to ensure compliance with regulatory standards and guidelines.Performs technical work related to field(s) of expertise: Animal Research BiosafetyConducts biosafety inspections of animal research facilities, including vivaria and procedure rooms, to assess compliance with relevant regulations, and institutional policies.Identifies corrective actions and writes detailed inspection reports documenting findings, risks, and recommendations.Responsible for inspection follow-up, verifying implementation of corrective actions, and elevating issues to the Biosafety Officer (BSO) or appropriate leadership when needed.Assists in investigating biological or animal-related incidents, contributing to root cause analyses, documentation, and development of corrective and preventive action plans.Supports ongoing development and refinement of the animal biosafety program, including SOP creation, risk assessment tools, and training materials.Supports controlled substances program components in animal research to ensure proper authorization, secure storage, accurate recordkeeping, and compliant disposal.Provides guidance to animal researchers and husbandry staff on safe work practices, engineering controls, PPE, workflow optimization, and implementation of animal biosafety level (ABSL) requirements.Coordinates with veterinary, environmental health and safety, and research oversight groups to maintain a consistent, compliant, and risk-aware animal research environment.Reviews Animal Use Protocol (AUP) submissions for accuracy and completeness from a biosafety perspective, confirming alignment with hazard mitigation strategies, facility capabilities, and species-specific considerations; ensures timely communication of biosafety-related stipulations back to investigators.Serves as a liaison to the Institutional Animal Care and Use Committee (IACUC) by providing biosafety-specific expertise during protocol review cycles, attending designated meetings as needed, and helping interpret how biosafety requirements intersect with animal welfare standards. Supports cross-committee communication to strengthen oversight continuity and reduce gaps between biosafety and animal care expectations.Collaborates with ACUC administrative staff to track trends in protocol-related biosafety issues, contribute to committee and PI educational initiatives, and assist in developing process improvements that streamline the integration of biosafety considerations into the animal research review framework.Performs technical work related to field(s) of expertise: BiosafetyConducts biosafety inspections of laboratories that work with human, plant or animal pathogens and recombinant DNA, including defining corrective actions and writing reports.Responsible for inspection follow-up and recommending to BSO appropriate corrective actions and elevating as needed.Investigates biological incidents, which may result in writing regulatory incident reports, root cause analysis, and devising recommendations for corrective actions as needed.Conducts periodic audits of agent inventory to verify BUA accuracy.Provides guidance to researchers in the field or laboratory regarding safe work practice alternatives, such as safe sharp implementation or workflow design changes.Provides safety consultation and workplace hazard assessment based on need by campus clients.Investigates incidents, complaints, and assists with follow-up action items.Consults with researchers in their labs, and involves EH&S SMEs as needed to reduce hazards and support safer research operations.Adjusts methodologies to meet changing regulatory and scientific environment.May provide support to other EHS programs, including Lab Safety Program, Respiratory Protection Program, and Controlled Substances Program, and any other program per business needs.May work with the Office of Technology Licensing and EH&S Shipping Specialist on bio-related shipping requests to ensure compliance with DOT and IATA guidelines.Within specific field of biosafety, maintains knowledge/expertise on existing/proposed changes in all regulations; interprets and applies relevant laws, regulations, codes and standards, including making recommendations for work environment changes based on interpretations and principles of professional practices. (See Governing Laws and Regulations below)Completes and maintains compliance on campus/systemwide training requirements, as well as any training necessary per role.Staff development: Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.Member of Designated Spill Response Team (Regular rotation, 24/7, every 6-8 weeks, or more frequently as needed.)Provide technical support to the Dedicated Spill Response Team (DSRT) program by serving as a "Designated Responder". Must be accessible via telephone and readily available to respond on-scene to emergencies (e.g., a chemical spill) during business hours . click apply for full job details
Job Posting:JR101263 Director of Information Security / Chief Information Security Officer (CISO) (Open)Department:BSU Business Operations, PMPosition Type:RegularOpen Date:09-30-2025Close Date:$150,000 - $170,000Job Description:The Director of Information Security / Chief Information Security Officer (CISO) is responsible for developing and executing a comprehensive information security strategy supporting academic, research, and administrative functions. This strategic leader will direct the Information Security Office (ISO), manage audits, oversee compliance, and serve as the primary authority on institutional cybersecurity. Key Responsibilities Lead the development of a campus-wide security program Oversee ISO and Info Assurance Specialists Implement secure cloud and zero-trust architectures Direct GRC (Governance, Risk, Compliance) efforts Manage audits and incident response Promote cybersecurity awareness Advise senior leadership and external partners Manage security vendors and budgets Support grant and research cybersecurity needs Minimum Qualifications Bachelor's in Computer Science or related field 10+ years of cybersecurity leadership experience Strong understanding of NIST, ISO 27001, SOC 2, GDPR, CCPA CISSP certification required Preferred Qualifications Master's degree Experience with higher ed data compliance Familiarity with research security standards CONDITIONS OF EMPLOYMENT: Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
01/14/2026
Full time
Job Posting:JR101263 Director of Information Security / Chief Information Security Officer (CISO) (Open)Department:BSU Business Operations, PMPosition Type:RegularOpen Date:09-30-2025Close Date:$150,000 - $170,000Job Description:The Director of Information Security / Chief Information Security Officer (CISO) is responsible for developing and executing a comprehensive information security strategy supporting academic, research, and administrative functions. This strategic leader will direct the Information Security Office (ISO), manage audits, oversee compliance, and serve as the primary authority on institutional cybersecurity. Key Responsibilities Lead the development of a campus-wide security program Oversee ISO and Info Assurance Specialists Implement secure cloud and zero-trust architectures Direct GRC (Governance, Risk, Compliance) efforts Manage audits and incident response Promote cybersecurity awareness Advise senior leadership and external partners Manage security vendors and budgets Support grant and research cybersecurity needs Minimum Qualifications Bachelor's in Computer Science or related field 10+ years of cybersecurity leadership experience Strong understanding of NIST, ISO 27001, SOC 2, GDPR, CCPA CISSP certification required Preferred Qualifications Master's degree Experience with higher ed data compliance Familiarity with research security standards CONDITIONS OF EMPLOYMENT: Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
Job Title: Cloud Security Architect Lead Specialist Location: Huntsville, Alabama Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Cloud Security Architect Lead Specialist to oversee the design, implementation, and governance of enterprise cloud security solutions. This role will work closely with cross-functional teams to define security architecture, establish best practices, and ensure that cloud environments are resilient, compliant, and secure. The ideal candidate has hands-on expertise with cloud platforms, security controls, risk frameworks, and enterprise-level security architecture. Key Responsibilities Lead the architecture, design, and implementation of cloud security solutions across multi-cloud environments (AWS, Azure, Google Cloud Develop and maintain cloud security architecture standards, guidelines, and reference models. Perform security assessments, risk analysis, threat modeling, and architecture reviews. Collaborate with engineering, DevOps, and infrastructure teams to integrate security into cloud deployments and CI/CD processes. Define identity and access management strategies and enforce secure authentication and authorization models. Implement and monitor cloud security governance, policies, and compliance frameworks. Ensure compliance with regulatory and industry standards such as NIST, ISO 27001, FedRAMP, SOC2, and PCI. Evaluate, recommend, and implement cloud security tools and technologies including monitoring, logging, and vulnerability scanning solutions. Lead incident response planning, cloud security audits, and root cause analysis of security breaches. Provide technical guidance, mentorship, and leadership to security engineers and stakeholders. Prepare architecture documentation, diagrams, security reports, and executive-level presentations. Required Qualifications 12+ years of experience in IT security with at least 6+ years in cloud security architecture. Strong hands-on expertise with AWS, Azure, and/or GCP cloud security services and architecture. In-depth knowledge of cloud networking, zero trust security, firewalls, container security, and API security. Experience with IAM, encryption, key management, SSO, MFA, and security automation. Strong understanding of risk management, threat analysis, and security frameworks (NIST, CIS, MITRE ATT&CK Experience working with DevSecOps practices and CI/CD security integration. Familiarity with cloud security tools such as Prisma Cloud, Tenable, Check Point, Splunk, Sentinel, and CrowdStrike. Ability to lead and communicate effectively with executive leadership and technical teams. Bachelor's degree in Computer Science, Cybersecurity, or related field (Master's preferred Preferred Certifications CISSP, CCSP, CISM, AWS Solutions Architect, Azure Security Engineer, or equivalent. Additional cloud or cybersecurity architecture certifications are a plus.
01/06/2026
Job Title: Cloud Security Architect Lead Specialist Location: Huntsville, Alabama Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Cloud Security Architect Lead Specialist to oversee the design, implementation, and governance of enterprise cloud security solutions. This role will work closely with cross-functional teams to define security architecture, establish best practices, and ensure that cloud environments are resilient, compliant, and secure. The ideal candidate has hands-on expertise with cloud platforms, security controls, risk frameworks, and enterprise-level security architecture. Key Responsibilities Lead the architecture, design, and implementation of cloud security solutions across multi-cloud environments (AWS, Azure, Google Cloud Develop and maintain cloud security architecture standards, guidelines, and reference models. Perform security assessments, risk analysis, threat modeling, and architecture reviews. Collaborate with engineering, DevOps, and infrastructure teams to integrate security into cloud deployments and CI/CD processes. Define identity and access management strategies and enforce secure authentication and authorization models. Implement and monitor cloud security governance, policies, and compliance frameworks. Ensure compliance with regulatory and industry standards such as NIST, ISO 27001, FedRAMP, SOC2, and PCI. Evaluate, recommend, and implement cloud security tools and technologies including monitoring, logging, and vulnerability scanning solutions. Lead incident response planning, cloud security audits, and root cause analysis of security breaches. Provide technical guidance, mentorship, and leadership to security engineers and stakeholders. Prepare architecture documentation, diagrams, security reports, and executive-level presentations. Required Qualifications 12+ years of experience in IT security with at least 6+ years in cloud security architecture. Strong hands-on expertise with AWS, Azure, and/or GCP cloud security services and architecture. In-depth knowledge of cloud networking, zero trust security, firewalls, container security, and API security. Experience with IAM, encryption, key management, SSO, MFA, and security automation. Strong understanding of risk management, threat analysis, and security frameworks (NIST, CIS, MITRE ATT&CK Experience working with DevSecOps practices and CI/CD security integration. Familiarity with cloud security tools such as Prisma Cloud, Tenable, Check Point, Splunk, Sentinel, and CrowdStrike. Ability to lead and communicate effectively with executive leadership and technical teams. Bachelor's degree in Computer Science, Cybersecurity, or related field (Master's preferred Preferred Certifications CISSP, CCSP, CISM, AWS Solutions Architect, Azure Security Engineer, or equivalent. Additional cloud or cybersecurity architecture certifications are a plus.
Job Title: Incident Response Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Incident Response Lead Specialist to oversee the management, coordination, and execution of cybersecurity incident response activities. This role involves guiding technical teams during security incidents, developing response strategies, improving detection capabilities, and maintaining response readiness across the organization. The ideal candidate has deep experience handling complex cyber incidents, working with security tools, conducting forensic analysis, and collaborating with internal and external stakeholders. The Incident Response Lead Specialist will work closely with Security Operations, Threat Intelligence, IT Operations, and executive leadership to minimize risk exposure and ensure rapid and effective response to threats. This position requires excellent communication, analytical, and leadership skills, with the ability to guide response actions under pressure. Key Responsibilities Lead end-to-end incident response activities including triage, containment, eradication, and recovery. Develop, maintain, and improve incident response plans, runbooks, and procedures. Conduct forensic investigations to identify attack vectors, root causes, and potential data exposure. Manage communication with internal teams, leadership, and external partners during and after incidents. Coordinate threat analysis and collaborate with SOC analysts, security engineers, and IT operations. Perform after-action reviews and implement lessons learned to strengthen security posture. Build and maintain incident response readiness, including training and tabletop exercises. Monitor emerging cyber threats, vulnerabilities, and indicators of compromise. Support deployment and tuning of security technologies such as SIEM, EDR, SOAR, and forensics tools. Ensure compliance with regulatory, audit, and reporting requirements. Provide thought leadership and mentor junior cybersecurity staff. Required Skills and Qualifications 12+ years of experience in cybersecurity, incident response, digital forensics, or security operations. Proven leadership experience managing complex cybersecurity incidents. Strong knowledge of security frameworks such as NIST, MITRE ATT&CK, ISO 27001, and CIS Controls. Hands-on experience with SIEM, EDR, threat intelligence platforms, and forensic tools. Strong understanding of network security, operating systems, cloud security, and malware analysis. Ability to produce clear and actionable incident documentation and reports. Strong problem-solving abilities and capability to act decisively during high-pressure situations. Excellent communication and stakeholder management skills. Experience with regulatory environments such as HIPAA, PCI-DSS, SOX, or DoD frameworks. Relevant certifications such as CISSP, CISM, CEH, GCIA, GCFA, GCIH, or CCSP are preferred. Bachelor's degree in Computer Science, Cybersecurity, or related field (or equivalent experience
01/06/2026
Job Title: Incident Response Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced Incident Response Lead Specialist to oversee the management, coordination, and execution of cybersecurity incident response activities. This role involves guiding technical teams during security incidents, developing response strategies, improving detection capabilities, and maintaining response readiness across the organization. The ideal candidate has deep experience handling complex cyber incidents, working with security tools, conducting forensic analysis, and collaborating with internal and external stakeholders. The Incident Response Lead Specialist will work closely with Security Operations, Threat Intelligence, IT Operations, and executive leadership to minimize risk exposure and ensure rapid and effective response to threats. This position requires excellent communication, analytical, and leadership skills, with the ability to guide response actions under pressure. Key Responsibilities Lead end-to-end incident response activities including triage, containment, eradication, and recovery. Develop, maintain, and improve incident response plans, runbooks, and procedures. Conduct forensic investigations to identify attack vectors, root causes, and potential data exposure. Manage communication with internal teams, leadership, and external partners during and after incidents. Coordinate threat analysis and collaborate with SOC analysts, security engineers, and IT operations. Perform after-action reviews and implement lessons learned to strengthen security posture. Build and maintain incident response readiness, including training and tabletop exercises. Monitor emerging cyber threats, vulnerabilities, and indicators of compromise. Support deployment and tuning of security technologies such as SIEM, EDR, SOAR, and forensics tools. Ensure compliance with regulatory, audit, and reporting requirements. Provide thought leadership and mentor junior cybersecurity staff. Required Skills and Qualifications 12+ years of experience in cybersecurity, incident response, digital forensics, or security operations. Proven leadership experience managing complex cybersecurity incidents. Strong knowledge of security frameworks such as NIST, MITRE ATT&CK, ISO 27001, and CIS Controls. Hands-on experience with SIEM, EDR, threat intelligence platforms, and forensic tools. Strong understanding of network security, operating systems, cloud security, and malware analysis. Ability to produce clear and actionable incident documentation and reports. Strong problem-solving abilities and capability to act decisively during high-pressure situations. Excellent communication and stakeholder management skills. Experience with regulatory environments such as HIPAA, PCI-DSS, SOX, or DoD frameworks. Relevant certifications such as CISSP, CISM, CEH, GCIA, GCFA, GCIH, or CCSP are preferred. Bachelor's degree in Computer Science, Cybersecurity, or related field (or equivalent experience
Job Title: IT Operations Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations, manage infrastructure reliability, and ensure seamless support across enterprise systems. This role requires a strong leader who can drive operational excellence, optimize processes, manage technical teams, and collaborate with cross-functional stakeholders to maintain high system availability and performance. The ideal candidate has deep hands-on experience managing IT operations in complex environments, a strong background in infrastructure and service management, and the ability to lead incident response and problem resolution. Key Responsibilities Lead and manage day-to-day IT operations, ensuring stable and secure infrastructure performance. Oversee system monitoring, capacity planning, and performance optimization activities. Direct and coordinate incident, problem, and change management processes. Manage and mentor IT operations teams, including network, systems, and support personnel. Establish and maintain operational standards, documentation, and best practices. Collaborate with cybersecurity, engineering, and application teams to support business initiatives. Ensure compliance with regulatory, security, and auditing requirements. Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency. Manage vendor relationships, contracts, and support escalation activities. Oversee backup, disaster recovery, and business continuity strategies. Monitor SLAs and KPIs to deliver measurable service quality. Required Skills and Qualifications 12+ years of experience in IT operations, infrastructure, or systems administration roles. Proven experience leading IT operations teams in enterprise environments. Strong understanding of networking, servers, cloud infrastructure, virtualization, and storage technologies. Hands-on experience with monitoring and automation tools. Background with ITIL or similar service management frameworks. Strong capability in incident, change, and problem management processes. Excellent analytical and troubleshooting skills. Experience with disaster recovery planning and execution. Strong communication and leadership abilities. Bachelor's degree in Computer Science, Information Technology, or related discipline. ITIL, PMP, or relevant technical certifications preferred.
01/06/2026
Job Title: IT Operations Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations, manage infrastructure reliability, and ensure seamless support across enterprise systems. This role requires a strong leader who can drive operational excellence, optimize processes, manage technical teams, and collaborate with cross-functional stakeholders to maintain high system availability and performance. The ideal candidate has deep hands-on experience managing IT operations in complex environments, a strong background in infrastructure and service management, and the ability to lead incident response and problem resolution. Key Responsibilities Lead and manage day-to-day IT operations, ensuring stable and secure infrastructure performance. Oversee system monitoring, capacity planning, and performance optimization activities. Direct and coordinate incident, problem, and change management processes. Manage and mentor IT operations teams, including network, systems, and support personnel. Establish and maintain operational standards, documentation, and best practices. Collaborate with cybersecurity, engineering, and application teams to support business initiatives. Ensure compliance with regulatory, security, and auditing requirements. Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency. Manage vendor relationships, contracts, and support escalation activities. Oversee backup, disaster recovery, and business continuity strategies. Monitor SLAs and KPIs to deliver measurable service quality. Required Skills and Qualifications 12+ years of experience in IT operations, infrastructure, or systems administration roles. Proven experience leading IT operations teams in enterprise environments. Strong understanding of networking, servers, cloud infrastructure, virtualization, and storage technologies. Hands-on experience with monitoring and automation tools. Background with ITIL or similar service management frameworks. Strong capability in incident, change, and problem management processes. Excellent analytical and troubleshooting skills. Experience with disaster recovery planning and execution. Strong communication and leadership abilities. Bachelor's degree in Computer Science, Information Technology, or related discipline. ITIL, PMP, or relevant technical certifications preferred.
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. Thought Leadership: Represent the company externally and contribute to industry best practices. Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders. Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail . Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer Trust programs. 3+ years experience with Third Party Risk Management programs. Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).