About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation's leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support-driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. Learn more at . You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit . Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the HR Compliance and Reporting Analyst Position: The HR Compliance and Reporting Analyst plays a critical role in ensuring Avalon's employment practices, policies, and people data remain compliant with federal, state, and client-driven requirements. This role serves as the operational backbone of HR compliance - owning regulatory reporting, audits, required training programs, and documentation - while proactively monitoring employment law changes and translating them into practical, scalable processes. This position partners closely with HR, Legal, Finance, IT, and Operations to support audits, reporting obligations, and continuous improvement of HR governance. The ideal candidate is highly detail-oriented, organized, and comfortable navigating complexity, deadlines, and evolving regulatory landscapes. This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida. HR Compliance and Reporting Analyst - Essential Functions and Responsibilities: Monitor and interpret federal, state, and local labor laws and regulatory mandates to ensure ongoing organizational compliance Maintain and administer the Affirmative Action Plan (AAP), including required analysis, updates, and regulatory reporting Develop, maintain, and govern position descriptions to ensure role clarity, internal equity, and compliance with posting standards Ensure HRIS data integrity and accuracy within ADP, supporting compliance, reporting, and audit readiness Oversee the development, maintenance, and implementation of the Employee Handbook, standalone HR policies, and HR standard operating procedures (SOPs) Coordinate and respond to internal, external, regulatory, client, financial, and compliance audits (including HITRUST), ensuring documentation accuracy and audit preparedness Administer annual background checks, motor vehicle records (MVRs), and exclusionary monitoring Manage compliance reporting and submissions, including QRT annual applications and monthly filings, quarterly client reporting, and annual BLS and other state-mandated reports Track and monitor consultants on a monthly basis to ensure compliance with contractual, regulatory, and organizational requirements Lead the rollout, administration, and documentation of required annual HR compliance training programs Oversee equity-related compliance activities, including 83(b) election filings and related equity documentation HR Compliance and Reporting Analyst - Minimum Qualifications: Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field. At least 3 years of experience in HR compliance, HR operations, or regulatory reporting. Working knowledge of U.S. federal and state employment laws and reporting requirements. Experience with EEO-1, VETS, AAPs, audits, and background check administration. Ability to interpret regulations and apply them practically. Strong written communication skills with experience drafting policies, SOPs, and formal documentation. High attention to detail with the ability to manage multiple deadlines and priorities. HR Compliance and Reporting Analyst - Preferred Qualifications: Experience in healthcare, regulated industries, or environments with client-driven compliance obligations. Familiarity with audit frameworks such as HITRUST or similar regulatory standards. Advanced proficiency in HRIS systems, Excel, and reporting tools, particularly ADP Workforce Now. Working knowledge of document management systems, preferably PowerDMS. Experience in an early growth-stage company. PM18 PI98186c3967c6-3640
04/04/2026
Full time
About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation's leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support-driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. Learn more at . You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit . Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the HR Compliance and Reporting Analyst Position: The HR Compliance and Reporting Analyst plays a critical role in ensuring Avalon's employment practices, policies, and people data remain compliant with federal, state, and client-driven requirements. This role serves as the operational backbone of HR compliance - owning regulatory reporting, audits, required training programs, and documentation - while proactively monitoring employment law changes and translating them into practical, scalable processes. This position partners closely with HR, Legal, Finance, IT, and Operations to support audits, reporting obligations, and continuous improvement of HR governance. The ideal candidate is highly detail-oriented, organized, and comfortable navigating complexity, deadlines, and evolving regulatory landscapes. This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida. HR Compliance and Reporting Analyst - Essential Functions and Responsibilities: Monitor and interpret federal, state, and local labor laws and regulatory mandates to ensure ongoing organizational compliance Maintain and administer the Affirmative Action Plan (AAP), including required analysis, updates, and regulatory reporting Develop, maintain, and govern position descriptions to ensure role clarity, internal equity, and compliance with posting standards Ensure HRIS data integrity and accuracy within ADP, supporting compliance, reporting, and audit readiness Oversee the development, maintenance, and implementation of the Employee Handbook, standalone HR policies, and HR standard operating procedures (SOPs) Coordinate and respond to internal, external, regulatory, client, financial, and compliance audits (including HITRUST), ensuring documentation accuracy and audit preparedness Administer annual background checks, motor vehicle records (MVRs), and exclusionary monitoring Manage compliance reporting and submissions, including QRT annual applications and monthly filings, quarterly client reporting, and annual BLS and other state-mandated reports Track and monitor consultants on a monthly basis to ensure compliance with contractual, regulatory, and organizational requirements Lead the rollout, administration, and documentation of required annual HR compliance training programs Oversee equity-related compliance activities, including 83(b) election filings and related equity documentation HR Compliance and Reporting Analyst - Minimum Qualifications: Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field. At least 3 years of experience in HR compliance, HR operations, or regulatory reporting. Working knowledge of U.S. federal and state employment laws and reporting requirements. Experience with EEO-1, VETS, AAPs, audits, and background check administration. Ability to interpret regulations and apply them practically. Strong written communication skills with experience drafting policies, SOPs, and formal documentation. High attention to detail with the ability to manage multiple deadlines and priorities. HR Compliance and Reporting Analyst - Preferred Qualifications: Experience in healthcare, regulated industries, or environments with client-driven compliance obligations. Familiarity with audit frameworks such as HITRUST or similar regulatory standards. Advanced proficiency in HRIS systems, Excel, and reporting tools, particularly ADP Workforce Now. Working knowledge of document management systems, preferably PowerDMS. Experience in an early growth-stage company. PM18 PI98186c3967c6-3640
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
04/04/2026
Full time
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
Job Title: IT Application Analyst (Healthcare) Position Type: Contract Pay Range: $390-410/Day Location: Rochester, Minnesota 55902 (Hybrid - Remote with onsite requirements) Shift: Monday - Friday, Standard Business Hours Education Bachelor's Degree required OR Associate's degree with two (2) years of experience in business analysis Certifications Vendor application certification required . Required Skills Minimum 3+ years of experience supporting clinical applications in a hospital or healthcare environment Experience working with vendor-supported healthcare software platforms Understanding of clinical workflows in inpatient healthcare settings Knowledge of healthcare privacy and security regulations including HIPAA Strong technical troubleshooting and analytical skills Ability to collaborate effectively with clinical, IT, and vendor teams Strong communication and documentation skills Project Description Support and optimize the inpatient virtual care and video visit platform (Caregility) used for hospitalized patient interactions. Ensure reliable integration of the platform into clinical workflows to support remote rounding, patient-family communication, and specialist consultations. Collaborate with clinical teams, IT staff, and vendors to enhance virtual care delivery, system reliability, and patient experience. Maintain compliance with healthcare privacy and security standards including HIPAA and HITECH regulations . Key Responsibilities Configure, maintain, and support the inpatient video visit platform and associated hardware devices . Monitor system performance, troubleshoot issues, and coordinate resolution with internal IT teams and vendors. Maintain system configurations including user roles, templates, and operational parameters . Collaborate with clinical stakeholders to integrate telehealth workflows into inpatient care delivery. Support integration with EHR systems, scheduling tools, patient portals, and identity management platforms . Assist with HL7/FHIR interfaces, API integrations, and data mapping validation . Serve as the primary liaison with the software vendor for platform support, upgrades, and feature releases. Ensure system use complies with HIPAA, HITECH, and organizational privacy policies . Provide training and support for clinicians and staff to drive adoption of the virtual care platform. Participate in incident response, root cause analysis, and change management processes . Preferred Skills Experience supporting telehealth or virtual care platforms Familiarity with EHR systems such as Epic or Cerner Experience working with HL7, FHIR, or healthcare interface engines Clinical background (RN or allied health) or strong clinical informatics experience Experience with IT service management frameworks such as ITIL Additional Details Hybrid role requiring candidates to be located in or near Rochester, Minnesota Occasional onsite presence required for system testing and stakeholder collaboration Role supports Rochester inpatient virtual care and monitoring systems (Caregility) Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
04/04/2026
Full time
Job Title: IT Application Analyst (Healthcare) Position Type: Contract Pay Range: $390-410/Day Location: Rochester, Minnesota 55902 (Hybrid - Remote with onsite requirements) Shift: Monday - Friday, Standard Business Hours Education Bachelor's Degree required OR Associate's degree with two (2) years of experience in business analysis Certifications Vendor application certification required . Required Skills Minimum 3+ years of experience supporting clinical applications in a hospital or healthcare environment Experience working with vendor-supported healthcare software platforms Understanding of clinical workflows in inpatient healthcare settings Knowledge of healthcare privacy and security regulations including HIPAA Strong technical troubleshooting and analytical skills Ability to collaborate effectively with clinical, IT, and vendor teams Strong communication and documentation skills Project Description Support and optimize the inpatient virtual care and video visit platform (Caregility) used for hospitalized patient interactions. Ensure reliable integration of the platform into clinical workflows to support remote rounding, patient-family communication, and specialist consultations. Collaborate with clinical teams, IT staff, and vendors to enhance virtual care delivery, system reliability, and patient experience. Maintain compliance with healthcare privacy and security standards including HIPAA and HITECH regulations . Key Responsibilities Configure, maintain, and support the inpatient video visit platform and associated hardware devices . Monitor system performance, troubleshoot issues, and coordinate resolution with internal IT teams and vendors. Maintain system configurations including user roles, templates, and operational parameters . Collaborate with clinical stakeholders to integrate telehealth workflows into inpatient care delivery. Support integration with EHR systems, scheduling tools, patient portals, and identity management platforms . Assist with HL7/FHIR interfaces, API integrations, and data mapping validation . Serve as the primary liaison with the software vendor for platform support, upgrades, and feature releases. Ensure system use complies with HIPAA, HITECH, and organizational privacy policies . Provide training and support for clinicians and staff to drive adoption of the virtual care platform. Participate in incident response, root cause analysis, and change management processes . Preferred Skills Experience supporting telehealth or virtual care platforms Familiarity with EHR systems such as Epic or Cerner Experience working with HL7, FHIR, or healthcare interface engines Clinical background (RN or allied health) or strong clinical informatics experience Experience with IT service management frameworks such as ITIL Additional Details Hybrid role requiring candidates to be located in or near Rochester, Minnesota Occasional onsite presence required for system testing and stakeholder collaboration Role supports Rochester inpatient virtual care and monitoring systems (Caregility) Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Informatics Business Analyst (Healthcare) - Remote (Contract-to-Hire) Location: Remote (AZ, CT, FL, GA, IL, IN, KS, KY, MI, NJ, NY, OH, OK, SC, TN, TX, WI) Type: Contract-to-Hire 100% Remote Position Overview We are seeking an experienced Informatics Business Analyst (BSA) to serve as a critical bridge between business stakeholders and technical teams. This role is ideal for someone who thrives in translating complex business needs into actionable technical requirements while driving process improvements in a healthcare environment. You will partner closely with cross-functional teams, including developers and business leaders, to support the delivery of scalable solutions across claims, eligibility, and data workflows. This position also offers strong growth potential into a Product Management track. Key Responsibilities Partner with business stakeholders to gather, analyze, and document comprehensive business requirements Translate business needs into clear functional and technical specifications for development teams Facilitate requirement sessions (e.g., JAD sessions) and convert high-level requests into detailed user stories and JIRA tickets Map end-to-end business processes, identifying inefficiencies and opportunities for optimization and automation Perform root cause analysis on system and data issues, implementing sustainable solutions Collaborate with developers throughout the SDLC to design and validate data models, integrations, and APIs Support User Acceptance Testing (UAT) to ensure solutions meet business intent and quality standards Analyze data structures, file formats, and relational data models to ensure accurate system mapping Maintain thorough documentation, including technical specifications and runbooks for critical processes Work with healthcare data flows including eligibility, claims, and financial transactions (e.g., EDI 834, 837, 835) Required Qualifications Bachelor's degree in Computer Science, Mathematics, Informatics, or equivalent experience 5+ years of experience supporting or analyzing healthcare claims and eligibility systems within a healthcare or TPA environment Strong knowledge of regulatory standards (HIPAA, ERISA, ADA, etc.) 3-5 years of experience working in Agile/Scrum environments Proficiency in SQL (Microsoft SQL Server and/or PostgreSQL) Solid understanding of relational databases, system architecture, and data modeling Hands-on experience with EDI healthcare transactions (834, 835, 837) Familiarity with healthcare coding standards (ICD-10, CPT/HCPCS, revenue codes) Experience with tools such as JIRA, Confluence, Visio, or Lucidchart Preferred Qualifications Experience working with Salesforce Exposure to API integrations and modern data platforms Strong analytical mindset with the ability to evaluate existing solutions before defining new ones What We're Looking For A strong communicator who can effectively bridge technical and business teams A proactive problem-solver who identifies opportunities for automation and process improvement Someone who can translate ambiguous requests into clear, actionable requirements A collaborative partner who thrives in Agile environments and supports multiple scrum teams Team & Environment Support multiple Scrum teams (approximately 8-10 developers across teams) Work across both operational and customer-facing technology initiatives High-growth environment with strong organizational stability
04/04/2026
Full time
Informatics Business Analyst (Healthcare) - Remote (Contract-to-Hire) Location: Remote (AZ, CT, FL, GA, IL, IN, KS, KY, MI, NJ, NY, OH, OK, SC, TN, TX, WI) Type: Contract-to-Hire 100% Remote Position Overview We are seeking an experienced Informatics Business Analyst (BSA) to serve as a critical bridge between business stakeholders and technical teams. This role is ideal for someone who thrives in translating complex business needs into actionable technical requirements while driving process improvements in a healthcare environment. You will partner closely with cross-functional teams, including developers and business leaders, to support the delivery of scalable solutions across claims, eligibility, and data workflows. This position also offers strong growth potential into a Product Management track. Key Responsibilities Partner with business stakeholders to gather, analyze, and document comprehensive business requirements Translate business needs into clear functional and technical specifications for development teams Facilitate requirement sessions (e.g., JAD sessions) and convert high-level requests into detailed user stories and JIRA tickets Map end-to-end business processes, identifying inefficiencies and opportunities for optimization and automation Perform root cause analysis on system and data issues, implementing sustainable solutions Collaborate with developers throughout the SDLC to design and validate data models, integrations, and APIs Support User Acceptance Testing (UAT) to ensure solutions meet business intent and quality standards Analyze data structures, file formats, and relational data models to ensure accurate system mapping Maintain thorough documentation, including technical specifications and runbooks for critical processes Work with healthcare data flows including eligibility, claims, and financial transactions (e.g., EDI 834, 837, 835) Required Qualifications Bachelor's degree in Computer Science, Mathematics, Informatics, or equivalent experience 5+ years of experience supporting or analyzing healthcare claims and eligibility systems within a healthcare or TPA environment Strong knowledge of regulatory standards (HIPAA, ERISA, ADA, etc.) 3-5 years of experience working in Agile/Scrum environments Proficiency in SQL (Microsoft SQL Server and/or PostgreSQL) Solid understanding of relational databases, system architecture, and data modeling Hands-on experience with EDI healthcare transactions (834, 835, 837) Familiarity with healthcare coding standards (ICD-10, CPT/HCPCS, revenue codes) Experience with tools such as JIRA, Confluence, Visio, or Lucidchart Preferred Qualifications Experience working with Salesforce Exposure to API integrations and modern data platforms Strong analytical mindset with the ability to evaluate existing solutions before defining new ones What We're Looking For A strong communicator who can effectively bridge technical and business teams A proactive problem-solver who identifies opportunities for automation and process improvement Someone who can translate ambiguous requests into clear, actionable requirements A collaborative partner who thrives in Agile environments and supports multiple scrum teams Team & Environment Support multiple Scrum teams (approximately 8-10 developers across teams) Work across both operational and customer-facing technology initiatives High-growth environment with strong organizational stability
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
04/04/2026
Full time
Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Working experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience implementing event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
04/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. Leverages Site Reliability Engineering practices in their domain. Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. Monitors and troubleshoots highly complex systems, tools, and vendor integrations. Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. Advanced experience with modern programming/scripting languages and frameworks. Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. Demonstrated ability to address complex production issues by troubleshooting applications and systems. Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. Experience leading the implementation of event driven security architecture, methods, and controls. Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Title: EDI Interface Systems Analyst Location: 600 East Broad Street, Richmond, VA Work Mode: Hybrid (3 days onsite per week) Note: Local Richmond candidates preferred Job Overview & Description The Electronic Data Interchange (EDI) Interface Systems Analyst will play a key role in coordinating with multiple Medicaid Enterprise System (MES) vendors to manage the exchange of electronic data and interfaces supporting MMIS and MES modules. The role involves handling file transfers, real-time and near real-time data exchanges, and ensuring seamless integration between systems and trading partners. The analyst will analyze data structures, provide guidance on data mapping, and review and support configurations and coding used for managing data exchanges between MES modules and trading partners. This position also involves active participation in interface testing, trading partner testing, and end-to-end system validation. The role requires strong coordination and communication skills, along with a solid understanding of SFTP/HTTPS protocols, batch processing, EDI standards, DevOps practices, SDLC processes, and Agile methodology. The candidate must be capable of working independently while collaborating effectively with both business and technical teams in a multi-vendor environment. Roles & Responsibilities Collaborate with business and technical teams to understand requirements, design elements, and changes impacting MMIS and MES modules. Analyze data structures and provide guidance on data mapping and transformation logic. Review and validate configurations and coding developed for data exchanges between MES modules and trading partners. Understand and manage interface workflows, including file transfers via SFTP/HTTPS and system integration points. Develop comprehensive test plans, test cases, and test data to validate system changes. Coordinate and execute: o Interface Testing o Trading Partner Testing o End-to-End Testing across multiple systems and vendors Work closely with DMAS external vendors to set up and execute testing activities. Monitor testing schedules, track execution progress, and communicate risks or issues in a timely manner. Lead defect triage calls involving multiple vendors and ensure defects are tracked through to resolution. Serve as a liaison between DMAS vendors, business users, and MES module vendors to troubleshoot and resolve escalated issues. Perform interface testing and verify integration behavior across file transfers and system handoffs. Prepare and present test results, execution metrics, and summary reports to DMAS leadership. Ensure proper documentation, issue tracking, and escalation of risks throughout the testing lifecycle. Maintain high standards of professionalism, accountability, customer service, and integrity in all tasks. Required Qualifications & Certifications Minimum 8+ years of experience working with business and technical teams on MMIS/MES systems or similar environments. At least 5+ years of experience in analyzing data structures and providing data mapping solutions. Minimum 5+ years of experience with interface workflows, SFTP/HTTPS protocols, and system integrations. 8+ years of experience in: o Interface Testing o Trading Partner Testing o End-to-End Testing Strong experience in developing test plans, test cases, and managing testing lifecycle activities. Proven ability to lead defect triage sessions and coordinate across multiple vendors. Strong understanding of EDI transactions and standards. Hands-on experience with: o Batch file processing o Data exchange systems o Multi-system integrations Solid knowledge of: o DevOps practices o SDLC (Software Development Life Cycle) o Agile methodology Excellent communication skills with the ability to: o Summarize test outcomes o Interact with diverse stakeholders Strong organizational skills with the ability to manage deadlines and work independently. Preferred Certifications: Certified Business Analysis Professional (CBAP) Certified Software Tester (ISTQB or equivalent) Agile/Scrum Certification (CSM, PMI-ACP, or equivalent)
04/04/2026
Job Title: EDI Interface Systems Analyst Location: 600 East Broad Street, Richmond, VA Work Mode: Hybrid (3 days onsite per week) Note: Local Richmond candidates preferred Job Overview & Description The Electronic Data Interchange (EDI) Interface Systems Analyst will play a key role in coordinating with multiple Medicaid Enterprise System (MES) vendors to manage the exchange of electronic data and interfaces supporting MMIS and MES modules. The role involves handling file transfers, real-time and near real-time data exchanges, and ensuring seamless integration between systems and trading partners. The analyst will analyze data structures, provide guidance on data mapping, and review and support configurations and coding used for managing data exchanges between MES modules and trading partners. This position also involves active participation in interface testing, trading partner testing, and end-to-end system validation. The role requires strong coordination and communication skills, along with a solid understanding of SFTP/HTTPS protocols, batch processing, EDI standards, DevOps practices, SDLC processes, and Agile methodology. The candidate must be capable of working independently while collaborating effectively with both business and technical teams in a multi-vendor environment. Roles & Responsibilities Collaborate with business and technical teams to understand requirements, design elements, and changes impacting MMIS and MES modules. Analyze data structures and provide guidance on data mapping and transformation logic. Review and validate configurations and coding developed for data exchanges between MES modules and trading partners. Understand and manage interface workflows, including file transfers via SFTP/HTTPS and system integration points. Develop comprehensive test plans, test cases, and test data to validate system changes. Coordinate and execute: o Interface Testing o Trading Partner Testing o End-to-End Testing across multiple systems and vendors Work closely with DMAS external vendors to set up and execute testing activities. Monitor testing schedules, track execution progress, and communicate risks or issues in a timely manner. Lead defect triage calls involving multiple vendors and ensure defects are tracked through to resolution. Serve as a liaison between DMAS vendors, business users, and MES module vendors to troubleshoot and resolve escalated issues. Perform interface testing and verify integration behavior across file transfers and system handoffs. Prepare and present test results, execution metrics, and summary reports to DMAS leadership. Ensure proper documentation, issue tracking, and escalation of risks throughout the testing lifecycle. Maintain high standards of professionalism, accountability, customer service, and integrity in all tasks. Required Qualifications & Certifications Minimum 8+ years of experience working with business and technical teams on MMIS/MES systems or similar environments. At least 5+ years of experience in analyzing data structures and providing data mapping solutions. Minimum 5+ years of experience with interface workflows, SFTP/HTTPS protocols, and system integrations. 8+ years of experience in: o Interface Testing o Trading Partner Testing o End-to-End Testing Strong experience in developing test plans, test cases, and managing testing lifecycle activities. Proven ability to lead defect triage sessions and coordinate across multiple vendors. Strong understanding of EDI transactions and standards. Hands-on experience with: o Batch file processing o Data exchange systems o Multi-system integrations Solid knowledge of: o DevOps practices o SDLC (Software Development Life Cycle) o Agile methodology Excellent communication skills with the ability to: o Summarize test outcomes o Interact with diverse stakeholders Strong organizational skills with the ability to manage deadlines and work independently. Preferred Certifications: Certified Business Analysis Professional (CBAP) Certified Software Tester (ISTQB or equivalent) Agile/Scrum Certification (CSM, PMI-ACP, or equivalent)
Appian Business Analyst Location: Piscataway, NJ (Hybrid 3 days a week) Need Local candidates Position type: W2 contract Job Description: We are seeking a detail-oriented and proactive Appian Business Analyst to join our team. The successful candidate will act as a vital link between the business stakeholders and the development team, ensuring that requirements are accurately captured, analyzed, and translated into effective Appian solutions. This role involves collaborating with cross-functional teams to facilitate the successful delivery of automation projects and process improvements. Responsibilities: Elicits and documents requirements using interviews, document analysis, requirements workshops, business process descriptions, task and workflow analysis. Evaluates information gathered from multiple sources, reconciles conflicts, and synthesizes findings. Proposes actionable solutions based on analysis. Serves as the conduit between the customer community and the development team through which requirements flow. Develops requirements specifications using standard templates (e.g., Jira epics and stories Works with developers and subject matter experts to establish the technical vision and analyzes tradeoffs between usability and performance needs. Liaises between business units, technology teams, and support teams as needed. Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight. Makes recommendations for procedural changes and performs varied tasks requiring some originality or ingenuity. Assists in user acceptance testing (UAT) and documents testing results. Contributes to the continual improvement of processes and methodologies. Supports end-user training and provides post-implementation support. Keeps updated on Appian platform features and industry best practices to drive innovative solutions. Ensures compliance with organizational standards and regulatory requirements. Qualifications: Proven experience as a Business Analyst, in a BPM or low-code platform environment. Jira experience is must Strong understanding of Appian platform and its components. Excellent analytical, problem-solving, and communication skills. Ability to work effectively with cross-functional teams Bachelor's degree or equivalent education/experience. Up to 2 years of experience in testing and/or systems background. Thorough understanding of operational procedures and systems. Strong analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in requirements gathering, process analysis, and documentation. Programming and/or IT background
04/04/2026
Appian Business Analyst Location: Piscataway, NJ (Hybrid 3 days a week) Need Local candidates Position type: W2 contract Job Description: We are seeking a detail-oriented and proactive Appian Business Analyst to join our team. The successful candidate will act as a vital link between the business stakeholders and the development team, ensuring that requirements are accurately captured, analyzed, and translated into effective Appian solutions. This role involves collaborating with cross-functional teams to facilitate the successful delivery of automation projects and process improvements. Responsibilities: Elicits and documents requirements using interviews, document analysis, requirements workshops, business process descriptions, task and workflow analysis. Evaluates information gathered from multiple sources, reconciles conflicts, and synthesizes findings. Proposes actionable solutions based on analysis. Serves as the conduit between the customer community and the development team through which requirements flow. Develops requirements specifications using standard templates (e.g., Jira epics and stories Works with developers and subject matter experts to establish the technical vision and analyzes tradeoffs between usability and performance needs. Liaises between business units, technology teams, and support teams as needed. Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight. Makes recommendations for procedural changes and performs varied tasks requiring some originality or ingenuity. Assists in user acceptance testing (UAT) and documents testing results. Contributes to the continual improvement of processes and methodologies. Supports end-user training and provides post-implementation support. Keeps updated on Appian platform features and industry best practices to drive innovative solutions. Ensures compliance with organizational standards and regulatory requirements. Qualifications: Proven experience as a Business Analyst, in a BPM or low-code platform environment. Jira experience is must Strong understanding of Appian platform and its components. Excellent analytical, problem-solving, and communication skills. Ability to work effectively with cross-functional teams Bachelor's degree or equivalent education/experience. Up to 2 years of experience in testing and/or systems background. Thorough understanding of operational procedures and systems. Strong analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in requirements gathering, process analysis, and documentation. Programming and/or IT background
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
04/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory/Bones Analyst. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Bones) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory/Bones Analyst demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications E pic Ambulatory Certification. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Project Management Professional (PMP) Certification Master's degree in Information Technology, Computer Science, or a related field. Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
04/04/2026
Full time
The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory/Bones Analyst. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Bones) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory/Bones Analyst demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications E pic Ambulatory Certification. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Project Management Professional (PMP) Certification Master's degree in Information Technology, Computer Science, or a related field. Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
04/04/2026
Full time
General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
General Notes The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory / Kaleidoscope. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Kaleidoscope) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications E pic Ambulatory Certification. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Project Management Professional (PMP) Certification. Master's degree in Information Technology, Computer Science, or a related field. Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
04/04/2026
Full time
General Notes The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory / Kaleidoscope. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Kaleidoscope) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications E pic Ambulatory Certification. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Project Management Professional (PMP) Certification. Master's degree in Information Technology, Computer Science, or a related field. Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
04/04/2026
Full time
General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.