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Data Analyst
InsideHigherEd Greensboro, North Carolina
Position Number: 998039 Functional Title: Data Analyst Position Type: Staff Position Eclass: EP - EHRA 12 mo leave earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: University Communications elevates UNCG's reputation, advances institutional strategy, and fosters community pride through integrated communications and marketing initiatives aligned with its public mission as a student-centered research university. The department develops and executes strategic marketing and communications programs that enhance visibility, engage key audiences, and convey the University's distinctive value. Working collaboratively across schools, colleges, and administrative units, University Communications manages advertising, analytics, branding, sponsorships, social media, digital engagement, and market research to drive enrollment, build awareness, and strengthen relationships with stakeholders. Position Summary: The data analyst supports University Communications by managing a high-quality, strategically aligned, and timely data measurement and reporting program. This role manages the collection, integration, and analysis of data across multiple websites, digital channels, and platforms to inform communications strategy and decision-making. The role is responsible for delivering actionable insights, developing reports, and facilitating search engine optimization (SEO) strategies to drive the visibility, engagement, and effectiveness of UNCG communications initiatives. Minimum Qualifications: Bachelor's degree in communications, marketing, data analytics, or a related field or equivalent combination of education/experience. Preferred Qualifications: Demonstrated experience with Google Analytics, Google Tag Manager, Google Data Studio, and Google Sheets. Proficiency with digital analytics platforms, email marketing tools, and social media measurement tools. Familiarity with SEO strategies, keyword research, and content optimization best practices Strong problem-solving, analytical, and quantitative skills with the ability to interpret data and provide actionable insights. Proficiency in Excel, PowerPoint, and other reporting and visualization tools. Excellent communication skills, including the ability to explain data insights to non-technical audiences. Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. Ability and willingness to learn new technologies quickly and adapt to emerging analytics tools. Knowledge of Associated Press style guidelines. Experience with database management or design. Familiarity with advanced SEO techniques and tools. Experience using media monitoring and reporting platforms (e.g., Cision, Talkwalker, or Brandwatch). Working knowledge of content management systems and HTML. Recruitment Range: Salary commensurate with experience Org : Info Technology Services - 23101 Job Open Date: 10/07/2025 For Best Consideration Date: 10/10/2025 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 60 Key Responsibility: Analytics and SEO (Search Engine Optimization) Essential Tasks: Manages reporting systems, dashboards, and performance metrics that support communications and marketing decisions. Analyzes user behavior across multiple websites, email campaigns, and digital channels, producing reports, dashboards, and data visualizations with actionable insights. Leads efforts to increase site visibility through SEO, leveraging industry best practices to assess site performance, make improvements, and maximize ROI. Develops and executes SEO strategies, including keyword research, on-page optimization, content improvements, and link-building tactics. Monitors and evaluates SEO and analytics data regularly, making recommendations to enhance web performance and visibility. Assists in the development and analysis of A/B testing across websites, email campaigns, and social channels. Percentage Of Time: 20 Key Responsibility: Report Generation Essential Tasks: Creates and manages standardized processes for analytics reporting, ensuring accuracy, timeliness, and usability. Coordinates the generation of recurring and ad hoc reports covering web, email, social, and media analytics. Produces presentations and data summaries tailored to stakeholders, translating complex analytics into clear, actionable recommendations. Percentage Of Time: 15 Key Responsibility: Data Management Essential Tasks: Collects, integrates, and curates data from multiple digital platforms, analytics tools, and social media management systems. Tracks and analyzes earned media coverage, including volume, tone, focus, and topic trends, to inform storytelling and publicity strategies. Identifies emerging news, content, and engagement trends relevant to UNCG's strategic communications efforts. Percentage Of Time: 5 Key Responsibility: Support for Office of Communications Workflows Essential Tasks: Provides analytics support during crisis communications or issues management, including real-time monitoring and reporting. Anticipates future technology and analytics needs, recommending enhancements to tools, workflows, and reporting practices. Performs other duties as assigned to support the mission of University Communications. Physical Effort: Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f Work Environment: Inside - c
01/14/2026
Full time
Position Number: 998039 Functional Title: Data Analyst Position Type: Staff Position Eclass: EP - EHRA 12 mo leave earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: University Communications elevates UNCG's reputation, advances institutional strategy, and fosters community pride through integrated communications and marketing initiatives aligned with its public mission as a student-centered research university. The department develops and executes strategic marketing and communications programs that enhance visibility, engage key audiences, and convey the University's distinctive value. Working collaboratively across schools, colleges, and administrative units, University Communications manages advertising, analytics, branding, sponsorships, social media, digital engagement, and market research to drive enrollment, build awareness, and strengthen relationships with stakeholders. Position Summary: The data analyst supports University Communications by managing a high-quality, strategically aligned, and timely data measurement and reporting program. This role manages the collection, integration, and analysis of data across multiple websites, digital channels, and platforms to inform communications strategy and decision-making. The role is responsible for delivering actionable insights, developing reports, and facilitating search engine optimization (SEO) strategies to drive the visibility, engagement, and effectiveness of UNCG communications initiatives. Minimum Qualifications: Bachelor's degree in communications, marketing, data analytics, or a related field or equivalent combination of education/experience. Preferred Qualifications: Demonstrated experience with Google Analytics, Google Tag Manager, Google Data Studio, and Google Sheets. Proficiency with digital analytics platforms, email marketing tools, and social media measurement tools. Familiarity with SEO strategies, keyword research, and content optimization best practices Strong problem-solving, analytical, and quantitative skills with the ability to interpret data and provide actionable insights. Proficiency in Excel, PowerPoint, and other reporting and visualization tools. Excellent communication skills, including the ability to explain data insights to non-technical audiences. Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. Ability and willingness to learn new technologies quickly and adapt to emerging analytics tools. Knowledge of Associated Press style guidelines. Experience with database management or design. Familiarity with advanced SEO techniques and tools. Experience using media monitoring and reporting platforms (e.g., Cision, Talkwalker, or Brandwatch). Working knowledge of content management systems and HTML. Recruitment Range: Salary commensurate with experience Org : Info Technology Services - 23101 Job Open Date: 10/07/2025 For Best Consideration Date: 10/10/2025 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 60 Key Responsibility: Analytics and SEO (Search Engine Optimization) Essential Tasks: Manages reporting systems, dashboards, and performance metrics that support communications and marketing decisions. Analyzes user behavior across multiple websites, email campaigns, and digital channels, producing reports, dashboards, and data visualizations with actionable insights. Leads efforts to increase site visibility through SEO, leveraging industry best practices to assess site performance, make improvements, and maximize ROI. Develops and executes SEO strategies, including keyword research, on-page optimization, content improvements, and link-building tactics. Monitors and evaluates SEO and analytics data regularly, making recommendations to enhance web performance and visibility. Assists in the development and analysis of A/B testing across websites, email campaigns, and social channels. Percentage Of Time: 20 Key Responsibility: Report Generation Essential Tasks: Creates and manages standardized processes for analytics reporting, ensuring accuracy, timeliness, and usability. Coordinates the generation of recurring and ad hoc reports covering web, email, social, and media analytics. Produces presentations and data summaries tailored to stakeholders, translating complex analytics into clear, actionable recommendations. Percentage Of Time: 15 Key Responsibility: Data Management Essential Tasks: Collects, integrates, and curates data from multiple digital platforms, analytics tools, and social media management systems. Tracks and analyzes earned media coverage, including volume, tone, focus, and topic trends, to inform storytelling and publicity strategies. Identifies emerging news, content, and engagement trends relevant to UNCG's strategic communications efforts. Percentage Of Time: 5 Key Responsibility: Support for Office of Communications Workflows Essential Tasks: Provides analytics support during crisis communications or issues management, including real-time monitoring and reporting. Anticipates future technology and analytics needs, recommending enhancements to tools, workflows, and reporting practices. Performs other duties as assigned to support the mission of University Communications. Physical Effort: Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f Work Environment: Inside - c
Program Manager, Expert
Axelon Services Corporation Oakland, California
(Job Title: Agile Coaching) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) (MIDPOINT: $147,900) This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory. Position Summary We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelors Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Masters Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
01/06/2026
Full time
(Job Title: Agile Coaching) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) (MIDPOINT: $147,900) This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory. Position Summary We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelors Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Masters Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

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